National Voluntary Laboratory Accreditation Program (NVLAP) Information Collection System

Initial screen

Lab Portal Login

Customer Dashboard-Shows the Alerts and tabs for the lab areas.
A) Screens under My Labs tab:
A.1 Dashboard
a. Alerts-notices used to let laboratory know the status of the assessment process, such as the assigned assessor,
the report submission, etc.
b. Overview-provides the laboratory name (Lab Code) and address. By selecting Manage Lab Information, labs
will be able to review the information that is used to create their lab record.

A.2

Lab information

A.3

Contacts

A.4 Applications-This screen shows a list of the applications that have been generated for the laboratory, the
Accreditation program for the application, and the status of the application. The highlighted application entry will be
followed through the application process.

A.5 Assessments-This screen summarizes if the laboratory has an assessment with the renewal period, and if so, the
status of the assessment (Complete-Pass, Resolving Nonconformity, etc.). The Assessment with the status of Resolving
Nonconformities will be reviewed under the My Assessments tab.

A.6 Accreditations-This screen shows which accreditation programs the laboratory is accredited in (Voting), and the
dates of the accreditation cycle (the documentation will follow the Renewal with the cycle listed From: 2021-8-10 To:
2022-09-30).

B) Screens under My Applications tab
B.1

Dashboard
a. Alerts-notices used to let laboratory know the status of the assessment process, such as the assigned assessor,
the report submission, etc.
b. Overview-provides a list of the application actions for the laboratory. This information will be following the
highlighted application renewal process by selecting Open Lab Application.

Upon selecting Open Lab Application:
B.2

Instructions

B.3 Lab Information-This information is provided to NVLAP on the General Application for New Laboratories form with
the initial application, in which NVLAP sets up the database entry for the laboratory’s review with each application
submission.

B.3 Contacts-This Authorized Representative information is provided to NVLAP on the General Application for New
Laboratories form. Once the laboratory has been entered into the database by NVLAP and provided with the credentials
to access their laboratory record, they are able to log into the Lab Portal and create and modify the Signatory records.

B.3a Add or remove Signatory Contact or edit an existing Signatory Contact

B.4 Scopes of Accreditation-This screen allows the laboratories to see what test methods are available for the
accreditation program and those that they have selected. Laboratories make any modifications to their scope using this
screen. If the method isn’t currently available, laboratories can request methods that they provide.

B.5 For those programs in which the scopes can be freely modified, laboratories are able to indicate the methods they
wish to add and remove.

B.6 Other Accreditations-NVLAP requests applicant laboratories to provide information about other ILAC related
areas, such as accreditations, use of the Combined ILAC MRA Mark, and the revision of the standard to which they are
requesting accreditation.

B.7 Lab Documents-this screen includes the areas where the applicant laboratory is required to upload the supporting
documents for the application.

B.7.1 The lab is required to provide a several documents as part of the application. Required documents are indicated
by the red circle with exclamation point. The lab uploads the documents into the portal

B.7.2 Once the documentation has been uploaded into the required fields, the required indicator is changed to a green
circle with a check mark

B.8 Fees-this screen allows the laboratory to identify the payment method for the Administrative Technical Support
Fee.

B.9 Submission of the Application-This screen identifies if the application is ready for submission.
B.9.1 If any issues are identified within the Lab Information, Lab Documents and Fee steps, the system will not allow the
laboratory to submit the application until the issues have been resolved.

B.9.2 Once all the issues with the application have been resolved, the Submission screen identifies the Conditions for
Accreditation in which the laboratory agrees to abide by these terms and conditions, and their password is required to
be provided to complete the submission.

B.9.3 The laboratory Authorized Representative uses their password to submit the application and receives
confirmation of the submission.

C) My Accreditations tab-In the Overview, select the Open Application for the Renewal status

C.1

Accreditation Information-No laboratory input required

C.2 Scopes of Accreditation-Screen is the same that is found under the My Applications tab, on the Scopes of
Accreditation screen.

C.3 NVLAP Documents-Screen shows the NVLAP retained information regarding accreditation documentation for the
laboratory.

C.4 Lab Documents-Same screen as found in the B.7-My Applications tab in the Lab Documents file. Used for the
laboratory to review the information they have provided.

C.5 Assessor Documents-used for the lab to see any documents provided by the assessor if an assessment is required
during the renewal period.

D) Screens under My Assessments tab
D.1 The Overview pane shows the laboratory’s assessment history, and the status of the assessment (Completed-Pass,
Resolving Nonconformity). The screen shots follow the Assessment with an Open Non-Conformity by selecting Display
Assessment.

D.2

Assessment Information screen-no laboratory input

D.3

Assessors-shows the history of the assessors involved with the assessments

D.3.a Laboratories can view the assessor’s biography by selecting View Biography.

D.4

NVLAP Documents-Lab is able to view the Accreditation Summary and the accreditation documents. (Same as C.3)

D.5 Lab Documents- Same Lab Documents screen as found in the B.7 under My Applications tab and C.5 under My
Accreditations.

D.6

Assessor Documents-this screen shows the information that has been provided as part of the assessment.

D.7 Non-Conformity Report-The laboratory can see the results and status of the on-site assessment, including the
status of any nonconformities cited, by selecting Open Report.

D.7.1 Lab can view the nonconformity report and provide evidence of resolution to the nonconformity by selecting
View/Manage Non-Conformity.

D.7.2 The lab uses the Non-Conformity Reports section to add evidence of resolution for the nonconformities cited, and
any further inquiry for additional information.

D.7.3 By selecting Respond to Inquiry, the laboratory can provide their response, which includes uploading the objective
evidence of resolution for each nonconformity cited.