Phase 1: Screener Completes (assumes 35% eligible)

Terms and Phrases: Meaning Elicitation Survey
Screener: Consumers

Initial email
Subject: Interview for FDA Study on Prescription Drug Materials
Hello, we are currently recruiting consumers for an upcoming research study sponsored by the
Food and Drug Administration. The purpose of the study is to understand how people
understand terms and phrases that are commonly used in prescription drug advertising
materials.

RTI International, an independent, non-profit research institute, will be conducting one-on-one
telephone interviews on this topic with consumers nationwide. The interview will take up to 60
minutes. Interviews will be scheduled between DATE and DATE. You will receive $75 in
appreciation for your time. To see if you are eligible, please complete the brief survey linked
below.
1. How old were you on your last birthday?

_____

Over Age 18  CONTINUE
Under Age 18 TERMINATE

SCREEN FOR A MIX OF AGES

2. Are you a medical or health professional?
Yes

 TERMINATE

No

 CONTINUE

3. Have you ever worked for…?
Department of
Health and Human
Services

 TERMINATE

U.S. Food and Drug
Administration

 TERMINATE

Market research
firm

 TERMINATE

Pharmaceutical
company

 TERMINATE

itracks

 TERMINATE

RTI International

 TERMINATE

4. Have you participated in an interview or focus group during the past three months?
Yes

 TERMINATE

No

 CONTINUE

5. What is your gender?
Male

 CONTINUE

Female

 CONTINUE

Other

 CONTINUE

SCREEN FOR APPROXIMATELY ½ OF EACH
6. Are you Hispanic or Latino? (Monitor distribution to ensure we have diversity as
close to U.S. distribution as possible)
Yes

 CONTINUE

No

 CONTINUE

SCREEN FOR A MIX
7. Which of these groups best describes you? You may answer more than one.
White

 CONTINUE

Black / African American

 CONTINUE

American Indian or Alaskan
Native

 CONTINUE

Asian

 CONTINUE

Native Hawaiian or Pacific
Islander

 CONTINUE

Two or more races

 CONTINUE

Prefer not to answer

 CONTINUE

SCREEN FOR A MIX

8. In which State of the U.S. do you live?
____________

 CONTINUE

SCREEN FOR A MIX BASED ON THE FOLLOWING REGIONS:
Northeast: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont,
New Jersey, New York, and Pennsylvania
South: Delaware, Florida, Georgia, Maryland, North Carolina, South Carolina, Virginia,
Washington D.C., West Virginia Alabama, Kentucky, Mississippi, and Tennessee, Arkansas,
Louisiana, Oklahoma, and Texas
Midwest: Illinois, Indiana, Michigan, Ohio, and Wisconsin, Iowa, Kansas, Minnesota,
Missouri, Nebraska, North Dakota, and South Dakota
West: Arizona, Colorado, Idaho, Montana, Nevada, New Mexico, Utah, and Wyoming,
Alaska, California, Hawaii, Oregon, and Washington

9. What is the highest level of education you have attained? (Monitor distribution to
ensure we have some lower education participants as close to US distribution as
possible)
Less than high school

 CONTINUE

High school graduate (or GED)

 CONTINUE

Some college or technical school (No
degree)

 CONTINUE

College graduate (2- or 4-year degree)

 CONTINUE

Some graduate school (No degree)

 CONTINUE

Graduate school degree

 CONTINUE

SCREENING NOTES:
•
•
•

At least 10 with a high school degree or less
No more than 5 with a college degree
No more than 5 with more than a college degree

10. Was your total household income in [YEAR]…?
Less than $20,000

 CONTINUE

$20,000 - $34,999

 CONTINUE

$35,000 - $49,999

 CONTINUE

$50,000 - $74,999

 CONTINUE

$75,000 - $99,999

 CONTINUE

$100,000 - $149,999

 CONTINUE

$150,000 or more

 CONTINUE

Prefer not to answer

 CONTINUE

Closing Scripts
Closing for Ineligible Participants:
I’m sorry, but you are not eligible for this study. There are many possible reasons why people
are not eligible. These reasons were decided earlier by the researchers. However, thank you for
your interest in this study and for taking the time to answer our questions today.
Invitation Script for Eligible Participants
Thank you for completing the survey. We would like to invite you to take part in the study. If you
agree to participate, you will be asked to sign up for a 60-minute telephone interview. You will
receive a check for $75 within 4-6 weeks of your interview in appreciation of your time.
Would you like to schedule your interview? Please click “Yes” to proceed.
Yes  CONTINUE
No  [Thank you for your interest]
PARTICIPANT IS TAKEN TO THE INFORMED CONSENT SCREEN: IF PARTICIPANT AGREES TO
PARTICIPATE THEY WILL BE TAKEN TO THE iTRACKS SCHEDULER TO SIGN UP FOR AN
INTERVIEW.

Follow-Up Email and Phone Scripts
Interview Call-In Information (email)
Subject: Telephone interview for FDA Prescription Drug Materials Study
Dear [FULLNAME]:
Thank you for agreeing to participate in our telephone interview for the FDA prescription drug
materials study. Detailed in this email are some general instructions, followed by specific
information needed to participate in the interview.
Your interview is scheduled to take place at the following date/time [STARTDATE].
You can either call in or you can opt to receive a phone call from our system at the time of your
interview that will connect you to the interviewer. [PHONE PREFERENCES]
Your phone number is only accessible to the itracks IDI platform and is not shared with anyone
including the interviewer.
The interview is scheduled for 60 minutes, therefore please be sure to allocate enough time in
your schedule to accommodate the entire session.
As a token of our appreciation, a monetary incentive will be issued for participating in the
interview. You can typically expect to receive a check in the mail within 4 to 6 weeks after you
have completed the discussion.
Thank you and we look forward to your participation!
If you have any questions regarding this, please feel free to reply to this email.
To call in for your interview, dial the following phone number and enter the pin when
prompted.
Phone Number: [CONFERENCEPHONE]
PIN: [CONFERENCEPIN]
If you have opted for us to call you, you will receive a phone call from our system at the time of
your interview that will connect you to the interviewer.
Please respond to this email with your preference.

1) I would like to call in for my interview
2) I would like to be called for my interview
Phone Number:___________________

Confirmation Call
Hello this is [NAME] calling from itracks regarding an interview you recently agreed to do for
the FDA prescription drug materials study.
I’m calling to make sure you received the instructions for the interview that we sent by email
and that you are still willing to participate.
Have you received the instructions?
IF NO – Note in sheet and tell participant you will re-send.
And are you still planning on participating?
IF NO: Do you have a specific question or concern that I can address about the study? [IF NOT
THANK PARTICIPANT FOR THEIR TIME]
Ending:
Great. Do you have any other questions at this time?
Thank you [NAME]. We appreciate your participation in this study.

Reminder Calls
If participant has not called in/answered call for the interview 5 minutes after the start time.
When calling out to someone for reminders:
Hello this is [NAME] calling from itracks regarding the FDA prescription drug materials study
that you recently agreed to participate in. We had you scheduled for an interview at [TIME].
Are you still able to complete the interview now?
IF YES – confirm phone # and tell participant that the interviewer will call them.
IF NO – [OFFER TO RESCHEDULE] IF NO: Well, thank you for your time.