Form 0917-0036 WebTMA Survey

Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery: IHS Customer Service Satisfaction and Similar Surveys

SurveyMonkey IHS TMA Use

WebTMA Survey

OMB: 0917-0036

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WebTMA Survey
REQUIRED OMB INFORMATION

WebTMA Survey
Form Approved:
OMB Form No.: 0917-_____
Expiration Date: ______________
This survey is intended for all IHS Facilities Management staff, maintenance and biomed staff at the
Area Offices and Service Units, that use WebTMA. The intent is to get a better understanding of
how the system is utilized. It should take less than 10 minutes to complete the survey. Please
direct any questions to [email protected].
1. In which Area do you work?
Albuquerque Area
Bemidji Area
Billings Area
California Area
Great Plains Area
Nashville Area
Oklahoma City Area
Phoenix Area
Portland Area
If you work at a Service Unit, please indicate which one.

2. What is your field of work?

3. Are you experiencing difficulties accessing TMA?

If yes, how frequently and what types of issues?

4. Do you use WebTMA-Go (with IPad)?

If no, why not?

5. How often do you use the following modules?
Routinely

Occasionally

Never

medTester Interface
iServiceDesk/Requesters
(Work Order Request)
Executive Dashboard
Time Management (Work
Order)
Contract Management
Project Management
Auto Attendant
General Inspections
IT Service Management
Key Management
Materials Management
mobileTMA
Room Inspections

6. Would you use any of the following modules if they were made available?
Yes/No
BIM (Building
Information Modeling)
Interface
Capital Planning
Custodial Management

Unfamiliar with this
function of TMA

7. Please provide any additional comments regarding the TMA Computerized Maintenance Management
System you may have.


File Typeapplication/pdf
File TitleView Survey
File Modified0000-00-00
File Created2017-03-13

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