APHIS PPQ ACE Help Desk Customer Satisfaction Survey

APHIS PPQ ACE Help Desk Customer Satisfaction Survey OMB Approved 0579-0377, Exp. 02/2022

How satisfied are you with the responding technician's courtesy?

Very satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

How satisfied are you with the technical competency of the technician serving you?

Very satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

How satisfied are you with the resolution of your incident?

Very satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

How satisfied were you with the response time to your incident?

Very satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Would you like to be contacted in regards to your incident?

Yes

No

Paperwork Reduction Act Disclosure

According to the Paperwork Reduction Act of 1995, an agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a valid OMB control number. The OMB control number for this information collection is 0579-0377. The time required to complete this information collection is estimated to average 1 minute per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information.