Affordable Care Act Internal
Claims and Appeals and External Review Procedures for ERISA
Plans
Extension without change of a currently approved collection
No
Regular
03/31/2022
Requested
Previously Approved
36 Months From Approved
04/30/2022
390,574
190,913
19,047
1,621
602,026
813,839
This collection of information request
includes the information collection and third party notice and
disclosure requirements that a plan must satisfy under final
regulations implementing provisions of the Affordable Care Act
pertaining to internal claims and appeals, and the external review
process. The No Surprises Act of 2020 extends the balance billing
protections related to external reviews to grandfathered plans. The
definitions of group health plan and health insurance issuer that
are cited in section 110 of the No Surprises Act include both
grandfathered and non-grandfathered plans and coverage.
Accordingly, the practical effect of section 110 of the No
Surprises Act is that grandfathered health plans must provide
external review for adverse benefit determinations involving
benefits subject to these surprise billing protections.
Grandfathered and non-grandfathered plans must provide claimants,
free of charge, any new or additional evidence considered, relied
upon, or generated by the plan or issuer in connection with the
claim, and the requirement to comply either with a State external
review process or a Federal review process. The disclosure
requirements of the Federal external review process require (1) a
preliminary review by plans of requests for external appeals; (2)
Independent Review Organizations (IROs) to notify claimants of
eligibility and acceptance for external review; (3) the plan or
issuer to provide IROs with documentation and other information
considered in making adverse benefit determination; (4) the IRO to
forward to the plan or issuer any information submitted by the
claimant; (5) plans to notify the claimant and IRO if it reverses
its decision; (6) the IRO to notify the claimant and plan of the
result of the final external appeal; 7) the IRO to maintain records
for six years.
Adjustments to the burden
estimates result from updated estimates on the number of
ERISA-covered plans and policyholders and increases in wage rates
and postage rates. The burden of the service providers has now been
counted toward the hour burden, rather than the cost burden. These
changes increase the hour burden by 17,426 hours compared with the
prior submission and decrease the cost burden by 211,813 compared
with the prior submission.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.