State Program Satisfaction Survey

Customer/Partner Satisfaction Service Surveys

State Program Satisfaction Survey

OMB: 0910-0360

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OMB Control No: 0910-0360 Expiration Date: 10/31/2023


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OHAFO/IO/Audit Staff State Program Satisfaction Survey for Remote Assessments


1. How would you rate your frustration level in participating in your most recent remote assessment?


Scale: 1 = unbearably frustrating, 2 = pretty frustrating, 3 = somewhat frustrating, 4 = little frustrating, 5 = no frustration


2. How would you rate the overall success of the remote assessment for determining Implementation? 

Note: Implementation for this purpose means the assessment activities employed (questions used or needed to clarify) to determine if required written documents are fit for use and meet individual elements.


Scale: 1 = not successful, 2 = partially successful, 3 = neither successful or unsuccessful, 4 = mostly successful, 5 = fully successful


3. How would you rate the overall success of the remote assessment for determining Conformance? (Applicable to MFRPS assessments only)


Scale: 1 = not successful, 2 = partially successful, 3 = neither successful or unsuccessful, 4 = mostly successful, 5 = fully successful


4. How would you rate the success or failure of the remote computer technology including connectivity during the remote assessment.


Scale: 1 = not successful, 2 = partially successful, 3 = neither successful or unsuccessful, 4 = mostly successful, 5 = fully successful



5. Thinking of your most recent remote assessment, what surprised you, what went well, and what would you suggest we improve in the remote assessment process?


a) I was surprised that ____________________________________.

b) _________________ went really well during the assessment

c)  We should do _______________________ to improve the remote assessment process.

File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorTurner, Alexander
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File Created2022-04-11

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