60 day notice 2015-0573

2105_0573_Fast_Track_Generic_Clearance_60-Day_Notice_84_FR_11866_March_28_2019.pdf

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

60 day notice 2015-0573

OMB: 2105-0573

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11866

Federal Register / Vol. 84, No. 60 / Thursday, March 28, 2019 / Notices

Signed on March 22, 2019, at Washington,
DC.
William S. Schoonover,
Associate Administrator for Hazardous
Materials Safety, Pipeline and Hazardous
Materials Safety Administration.
[FR Doc. 2019–05892 Filed 3–27–19; 8:45 am]
BILLING CODE 4910–60–P

DEPARTMENT OF TRANSPORTATION
Office of the Secretary
[Docket No. DOT–OST–2015–0194]

Fast Track Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery
Office of the Secretary (OST),
Department of Transportation (DOT).
ACTION: Notice and request for
comments on revision of a previously
approved ICR.
AGENCY:

In accordance with the
Paperwork Reduction Act of 1995, the
Department of Transportation’s (DOT)
Office of the Secretary (OST) announces
its plan to submit the Information
Collection Request (ICR) described
below to the Office of Management and
Budget (OMB) for its review and
approval and invites public comment.
Executive Order 12862 directs Federal
agencies to provide service to the public
that matches or exceeds the best service
available in the private sector. In order
to work continuously to ensure that our
programs are effective and meet our
customers’ needs, the Department of
Transportation (DOT) seeks a revision to
a fast track generic clearance
information collection request already
approved by OMB. OST requests
revision of ICR with OMB Control
Number: 2105–0573 as described below.
DATES: Comments on this notice must be
received by May 28, 2019.
ADDRESSES: Your comments should be
identified by Docket No. DOT–OST–
2015–0194 and may be submitted
through one of the following methods:
• Federal eRulemaking Portal: http://
www.regulations.gov. Follow the online
instructions for submitting comments.
• Fax: 1–202–493–2251.
• Mail or Hand Delivery: Docket
Management Facility, U.S. Department
of Transportation, 1200 New Jersey
Avenue SE, West Building, Room W12–
140, Washington, DC 20590, between 9
a.m. and 5 p.m., Monday through
Friday, except on Federal holidays.
All written comments will be available
for public inspection on
Regulations.gov.
FOR FURTHER INFORMATION CONTACT:
Habib Azarsina, Office of the Chief

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SUMMARY:

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Information Officer, Office of the
Secretary, U.S. Department of
Transportation, 1200 New Jersey
Avenue SE, Washington, DC 20590,
202–366–1965 (Voice), 202–366–7870
(Fax), or [email protected]
(Email).
SUPPLEMENTARY INFORMATION:
Title: Fast Track Generic Clearance for
the Collection of Qualitative Feedback
on Agency Service Delivery.
Abstract: The information collection
activity will garner qualitative customer
and stakeholder feedback in an efficient,
timely manner, in accordance with the
Department’s commitment to improving
service delivery. By qualitative feedback
we mean information that provides
useful insights on perceptions and
opinions, but are not statistical surveys
that yield quantitative results that can
be generalized to the population of
study. This feedback will provide
insight into customer or stakeholder
perceptions, opinions, experiences and
expectations, provide an early warning
of issues with service, or focus attention
on areas where communication, training
or changes in operations might improve
delivery of products or services. These
collections will allow for ongoing,
collaborative and actionable
communications between the
Department of Transportation and its
customers and stakeholders. It will also
allow feedback to contribute directly to
the improvement of program
management. Feedback or information
collected under this generic clearance
will provide useful information, but it
will not yield data that can be
generalized to the overall population.
The Department seeks a revision to a
fast track generic clearance information
collection request already approved by
OMB. Existence of Fast Track option for
conducting surveys has caused a sudden
increase in number of surveys. OST has
already used the 2000 burden hours
previously approved. OST requests
increasing the total burden hours to
60,000.
The Department will submit a
collection for approval under this
generic clearance if it meets the
following conditions:
• The collections are voluntary.
• The collections are low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden-hours per
respondent) and are low-cost for both
the respondents and the Federal
Government.
• The collections are
noncontroversial and do not raise issues
of concern to other Federal agencies.
• Any collection is targeted to the
solicitation of opinions from

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respondents who have experience with
the program or may have experience
with the program in the near future.
• Personally identifiable information
(PII) is collected only to the extent
necessary and is not retained.
• Information gathered is intended to
be used only internally for general
service improvement and program
management purposes and is not
intended for release outside of the
Department (if released, the Department
must indicate the qualitative nature of
the information).
This type of generic clearance for
qualitative information will not be used
for quantitative information collections
that are designed to yield reliably
actionable results, such as monitoring
trends over time or documenting
program performance. Such data uses
require more rigorous designs that
address: The target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential
nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior to
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
Type of Review: Revision of a
previously approved ICR.
Affected Public: Individuals and
households, businesses and
organizations, State, Local or Tribal
Governments.
Estimated Number of Respondents:
240,000.
Estimated Annual Responses: 80,000.
Estimated Annual Burden Hours:
20,000 hours.
Frequency: One-time requirement.
Annual burden hours = (80,000
responses) × (15 minutes) = 1,200,000
min = 20,000 hours.
Total burden hours for 3 years =
20,000 × 3 = 60,000 hours.
Total respondents = 80,000 (each
year) × 3 = 240,000.
Issued in Washington, DC.
Habib Azarsina,
OST Paperwork Reduction Act Clearance
Officer, Office of the Chief Information
Officer.
[FR Doc. 2019–05973 Filed 3–27–19; 8:45 am]
BILLING CODE 4910–9X–P

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