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pdfSERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-22010
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
22011019
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-22010
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
22011027
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-22010
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
22011035
Mil.
2020
Thou.
Dol.
Sales of Energy and Resources
a. Electricity generation and distribution
2.
$ Bil.
. . . . . . . . . . . . . .
5501
b. Natural gas distribution to final customer . . . . . . . . . . . .
5502
c. Water
5503
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
d. Other revenue from sales of energy and resources
Other Operating Revenue
. . . . . .
a. Sewer system user charges . . . . . . . . . . . . . . . . . . . . . .
b. All other operating revenue - Revenue not reported in lines
1a through 2a. If this item is greater than 20% of the
total operating revenue, specify the primary source of the
revenue below
5504
5505
1799
3.
7
TOTAL OPERATING REVENUE
Sum of lines 1a through 2b
. . . . . . . . . . . . . . . . . . . . . . . .
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-22010
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
%
2501
9 and 10 Not Applicable.
11 CLASS OF CUSTOMER
What percentage of sales, receipts, or revenue reported in
following classes of customers in 2020?
6
2020
Percent
was received from the
1. Residential customers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5750
2. Non-residential customers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5751
%
+
%
1 00%
22011043
12 and 13 Not Applicable.
CONTINUE ON PAGE 5
Form SA-22010
Page 5
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
22011050
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-22010
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
22011068
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-22010
Page 7
(10-01-2020)
22011076
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-22130
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
22131015
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-22130
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
22131023
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-22130
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
Mil.
2020
Thou.
Dol.
Water and Sewage
a. Water sales
2.
$ Bil.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Sewer system user charges . . . . . . . . . . . . . . . . . . . . . .
All other operating revenue - Revenue not reported in lines
1a through 1b. If this item is greater than 20% of the total
operating revenue, specify the primary source of the revenue
below
5551
5552
1799
3.
1800
Not Applicable.
22131031
7
TOTAL OPERATING REVENUE
Sum of lines 1a through 2 . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE ON PAGE 4
Form SA-22130
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
%
2501
9 and 10 Not Applicable.
11 CLASS OF CUSTOMER
What percentage of sales, receipts, or revenue reported in
following classes of customers in 2020?
6
2020
Percent
was received from the
1. Residential customers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5750
2. Non-residential customers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5751
%
+
%
1 00%
22131049
12 and 13 Not Applicable.
CONTINUE ON PAGE 5
Form SA-22130
Page 5
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
22131056
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-22130
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
22131064
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-22130
Page 7
(10-01-2020)
22131072
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-48000
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
48001010
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-48000
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
48001028
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-48000
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
$ Bil.
1.
2020
Thou.
Dol.
1800
Not Applicable.
48001036
7
TOTAL OPERATING REVENUE . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mil.
CONTINUE ON PAGE 4
Form SA-48000
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
48001044
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-48000
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
48001051
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials.
Report the cost of motor fuels in line 3g . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Purchased freight transportation - Contract payments to
railroads, airlines, waterborne, and other motor carriers. Report
the cost of leased and rented transportation equipment without
operators and travel expenses in line 4d . . . . . . . . . . . . . . .
b. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
c. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
d. Purchased repairs and maintenance to transportation
equipment - Expensed repair and maintenance services to motor
vehicles, vessels, aircraft, and other transportation equipment.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
e. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, equipment, and computer hardware. Exclude
materials, parts, and supplies used for repairs and maintenance
performed by this firm's employees . . . . . . . . . . . . . . . . . .
f. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4d
. . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
5097
1826
1845
1847
1848
1849
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-48000
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
g. Purchased fuels for transportation equipment - Gasoline and
other fuels purchased for trucks, truck-tractors, and other motor
vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3j . . . . . . . . . . . . . . .
i. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3j . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
j. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
k. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
l. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Cost of Insurance - Premiums for bonding and insurance not
included in line 1b . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
c. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
d. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
5098
1850
1851
1854
1830
1855
5099
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4d
. . . . . . . . . . . . . . . . . . . . . . . .
1900
48001069
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-48000
Page 7
(10-01-2020)
48001077
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-48100
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
48101018
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-48100
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
48101026
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-48100
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
. . . .
5575
b. International, scheduled passenger transportation by air . .
5576
c. Domestic, non-scheduled passenger transportation by air .
d. International, non-scheduled passenger transportation by
air
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
e. Domestic, scheduled freight transportation by air
48101034
Mil.
2020
Thou.
Dol.
Air Transportation Revenue
a. Domestic, scheduled passenger transportation by air
2.
$ Bil.
. . . . . .
f. International, scheduled freight transportation by air . . . .
All other operating revenue - Revenue not reported in lines
1a through 1f. If this item is greater than 20% of the total
operating revenue, specify the primary source of the revenue
below
5577
5578
5579
5580
1799
3.
7
TOTAL OPERATING REVENUE
Sum of lines 1a through 2 . . . . . . . . . . . . . . . . . . . . . . . . .
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-48100
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
48101042
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-48100
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
48101059
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials.
Report the cost of motor fuels in line 3g . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Purchased freight transportation - Contract payments to
railroads, airlines, waterborne, and other motor carriers. Report
the cost of leased and rented transportation equipment without
operators and travel expenses in line 4d . . . . . . . . . . . . . . .
b. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
c. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
d. Purchased repairs and maintenance to transportation
equipment - Expensed repair and maintenance services to motor
vehicles, vessels, aircraft, and other transportation equipment.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
e. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, equipment, and computer hardware. Exclude
materials, parts, and supplies used for repairs and maintenance
performed by this firm's employees . . . . . . . . . . . . . . . . . .
f. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4d
. . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
5097
1826
1845
1847
1848
1849
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-48100
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
g. Purchased fuels for transportation equipment - Gasoline and
other fuels purchased for trucks, truck-tractors, and other motor
vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3j . . . . . . . . . . . . . . .
i. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3j . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
j. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
k. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
l. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Cost of Insurance - Premiums for bonding and insurance not
included in line 1b . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
c. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
d. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
5098
1850
1851
1854
1830
1855
5099
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4d
. . . . . . . . . . . . . . . . . . . . . . . .
1900
48101067
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-48100
Page 7
(10-01-2020)
48101075
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-48121
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
48122014
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-48121
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
48122022
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-48121
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
. . . .
5575
b. International, scheduled passenger transportation by air . .
5576
c. Domestic, non-scheduled passenger transportation by air .
d. International, non-scheduled passenger transportation by
air
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
e. Domestic, scheduled freight transportation by air
. . . . . .
f. International, scheduled freight transportation by air
g. Domestic, non-scheduled freight transportation by air
48122030
Mil.
2020
Thou.
Dol.
Air Transportation Revenue
a. Domestic, scheduled passenger transportation by air
2.
$ Bil.
5577
5578
5579
. . . .
5580
. . .
5581
h. International, non-scheduled freight transportation by air .
All other operating revenue - Revenue not reported in lines
1a through 1h. If this item is greater than 20% of the total
operating revenue, specify the primary source of the revenue
below
5582
1799
3.
7
TOTAL OPERATING REVENUE
Sum of lines 1a through 2 . . . . . . . . . . . . . . . . . . . . . . . . .
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-48121
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
48122048
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-48121
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
48122055
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials.
Report the cost of motor fuels in line 3g . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Purchased freight transportation - Contract payments to
railroads, airlines, waterborne, and other motor carriers. Report
the cost of leased and rented transportation equipment without
operators and travel expenses in line 4d . . . . . . . . . . . . . . .
b. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
c. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
d. Purchased repairs and maintenance to transportation
equipment - Expensed repair and maintenance services to motor
vehicles, vessels, aircraft, and other transportation equipment.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
e. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, equipment, and computer hardware. Exclude
materials, parts, and supplies used for repairs and maintenance
performed by this firm's employees . . . . . . . . . . . . . . . . . .
f. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4d
. . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
5097
1826
1845
1847
1848
1849
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-48121
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
g. Purchased fuels for transportation equipment - Gasoline and
other fuels purchased for trucks, truck-tractors, and other motor
vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3j . . . . . . . . . . . . . . .
i. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3j . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
j. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
k. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
l. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Cost of Insurance - Premiums for bonding and insurance not
included in line 1b . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
c. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
d. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
5098
1850
1851
1854
1830
1855
5099
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4d
. . . . . . . . . . . . . . . . . . . . . . . .
1900
48122063
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-48121
Page 7
(10-01-2020)
48122071
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-48300
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
48301014
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-48300
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
48301022
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-48300
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
2.
48301030
Mil.
2020
Thou.
Dol.
Water Transportation Revenue
a. Transportation of freight and cargo by water . . . . . . . . . .
5600
b. Towing services by water . . . . . . . . . . . . . . . . . . . . . . .
5601
c. Harbor tugboat services . . . . . . . . . . . . . . . . . . . . . . . .
Passenger Transportation by Water
a. Coastal and Great Lakes fixed-route, passenger
transportation by water . . . . . . . . . . . . . . . . . . . . . . . .
b. Cruises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
c. Participatory recreational services by water craft, except
overnight cruises with cabin accommodation . . . . . . . . .
d. Sightseeing by water . . . . . . . . . . . . . . . . . . . . . . . . . .
3.
$ Bil.
e. Other transportation of passengers by water . . . . . . . . . .
All other operating revenue - Revenue not reported in lines
1a through 2e. If this item is greater than 20% of the total
operating revenue, specify the primary source of the revenue
below
5602
5603
5605
5606
5607
5604
1799
4.
7
TOTAL OPERATING REVENUE
Sum of lines 1a through 3 . . . . . . . . . . . . . . . . . . . . . . . . .
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-48300
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
48301048
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-48300
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
48301055
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials.
Report the cost of motor fuels in line 3g . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Purchased freight transportation - Contract payments to
railroads, airlines, waterborne, and other motor carriers. Report
the cost of leased and rented transportation equipment without
operators and travel expenses in line 4d . . . . . . . . . . . . . . .
b. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
c. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
d. Purchased repairs and maintenance to transportation
equipment - Expensed repair and maintenance services to motor
vehicles, vessels, aircraft, and other transportation equipment.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
e. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, equipment, and computer hardware. Exclude
materials, parts, and supplies used for repairs and maintenance
performed by this firm's employees . . . . . . . . . . . . . . . . . .
f. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4d
. . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
5097
1826
1845
1847
1848
1849
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-48300
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
g. Purchased fuels for transportation equipment - Gasoline and
other fuels purchased for trucks, truck-tractors, and other motor
vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3j . . . . . . . . . . . . . . .
i. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3j . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
j. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
k. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
l. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Cost of Insurance - Premiums for bonding and insurance not
included in line 1b . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
c. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
d. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
5098
1850
1851
1854
1830
1855
5099
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4d
. . . . . . . . . . . . . . . . . . . . . . . .
1900
48301063
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-48300
Page 7
(10-01-2020)
48301071
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-48400
(10-19-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
48401012
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-48400
1
Page 2
(10-19-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
48401020
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-48400
4
Page 3
(10-19-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
48401038
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Prorate revenue derived from services provided on a contractual basis according to the work accomplished. (Only
include amounts applicable to the report period.)
• Amounts received for work subcontracted to others.
• Market value of compensation in lieu of cash.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Dues and assessments from members and affiliates.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers/clients and paid directly to a local, state, or federal tax agency.
• Rents and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
• Non-operating revenue such as income from investments, sales of company-owned real estate (land and building), or
other assets (except inventory held for resale, securities, gifts, loans, contributions, or grants).
• Revenue from the sale of used equipment.
Lines 1 through 3 - General freight trucking, specialized freight trucking, and household goods moving
Report revenue for transportation of goods by motor vehicles. Include revenue from furnishing vehicles with drivers
to other carriers under lease or similar arrangement.
If part of the transportation was purchased from another carrier to complete the contract, use the following guidelines:
• Report total revenue if all purchased transportation was on your own account. (You have legal obligation to pay for
the purchased transportation.)
• Report only the revenue collected for your portion of the haul, plus any additional income from commissions and
fees for arranging the transportation, if the transportation was purchased on the client's account. (Your client has legal
obligation to pay for the purchased transportation.)
Line 4 - All other operating revenue
Report other operating revenue including sales from the operation of lunchrooms, restaurants, snowplow work, etc.;
revenue from the parking and storage of vehicles; revenue received from other carriers for the use of this firm's
terminal facilities, including amounts billed separately for repair services; revenue from short-term rental or extendedterm operating leases (with or without maintenance) of trucks, truck-tractors, or trailers, without drivers; fair sales
value of merchandise marketed under capital, finance, or "full payout" leases; and commissions for providing brokerage
services, making payroll deductions, collecting freight charges for other carriers; etc. Exclude revenue from this firm's
other operating units; the value of used equipment or vehicles sold; revenue from installment payments from leasing
vehicles, tools, etc., marketed under capital, finance, or "full payout" leases; and non-operating revenue such as income
from investments, sale of securities, real estate, etc.
Report revenue from the storage of shipments in your warehouses pending further instructions by the shipper; from
the permanent storage of household goods on a paid-on-delivery basis, commercial goods, or records storage; and
for packing and crating, handling, providing labor to carriers for loading and unloading, and other accessory services.
Exclude rental revenue from the operation of mini-warehouses/self-service storage facilities and from the subleasing of
warehousing space to others.
CONTINUE ON PAGE 4
Form SA-48400
6
Page 4
(10-19-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
1.
2.
3.
4.
General Freight Trucking
a. Local - goods carried within a single metropolitan area and
its adjacent nonurban areas; generally same-day return
trips - Include agriculural products, coal and petroleum products,
and pharmaceutical and chemical products.
. . . . . . . . . . . . .
b. Long distance - goods carried between metropolitan areas
- Include agriculural products, coal and petroleum products, and
pharmaceutical and chemical products. . . . . . . . . . . . . . . . .
Specialized Freight Trucking (requiring specialized equipment
such as flatbeds, tankers or refrigerated trailers)
a. Local - goods carried within a single metropolitan area
and its adjacent nonurban areas; generally same-day
return trips - Include grains, alcohol and tobacco products,
stone, non-metallic minerals and metallic ores, wood products,
textiles and leather, base metal and machinery, electronic and
precision instruments and motorized vehicles, new furniture and
miscellaneous manufactured products . . . . . . . . . . . . . . . . .
b. Long distance - goods carried between metropolitan areas Include grains, alcohol and tobacco products, stone, non-metallic
minerals and metallic ores, wood products, textiles and leather,
base metal and machinery, electronic and precision instruments
and motorized vehicles, new furniture and miscellaneous
manufactured products . . . . . . . . . . . . . . . . . . . . . . . . . .
Household Goods Moving
a. Household goods moving - Include furniture, appliances and
miscellaneous office products . . . . . . . . . . . . . . . . . . . . . .
All other operating revenue - Revenue not reported in lines
1a through 3a. If this item is greater than 20% of the total
operating revenue, specify the primary source of the revenue
below
$ Bil.
Mil.
2020
Thou.
Dol.
5063
5064
5066
5067
5069
1799
5.
1800
Not Applicable.
48401046
7
TOTAL OPERATING REVENUE
Sum of lines 1a through 4 . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE ON PAGE 5
Form SA-48400
8
Page 5
(10-19-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
Not Applicable.
48401053
9
$ Bil.
CONTINUE ON PAGE 6
Form SA-48400
Page 6
(10-19-2020)
10 ANALYSIS OF MOTOR CARRIER OPERATIONS
A. What percent of this firm's motor carrier revenue was derived from handling each of the
following commodities?
2020
Percent
1. Agricultural products - Includes live animals, poultry, fish, unprocessed cereal grains such
as wheat and corn, and other agricultural products including fruits, vegetables, non-alcoholic
beverages, cut flowers, and live plants . . . . . . . . . . . . . . . . . . . . . . . . . . .
5070
%
2. Grains, alcohol, and tobacco products - Includes milled grain products and preparations;
other prepared foodstuff; beer, wine, and other alcoholic beverages; and tobacco products
including cigarettes, cigars, and chewing tobacco . . . . . . . . . . . . . . . . . . . . . .
5071
%
5072
%
5073
%
5. Pharmaceutical and chemical products - Includes pharmaceutical products, chemical
products, paints and varnishes, soap and cleaning products, insecticides, fertilizers, primary
plastics and finished plastic products, and rubber products including tires and inner tubes . .
5074
%
6. Wood products, textiles, and leather - Includes logs and other rough wood, particle
board, plywood, fiberboard, pulp, newsprint, paper, and paperboard products. Textiles
products include yarns and woven products of natural or synthetic materials, carpets
and other textile floor coverings, and textile clothing. Leather products include footwear,
headgear, and other articles of leather . . . . . . . . . . . . . . . . . . . . . . . . . . .
5075
%
7. Base metal and machinery - Includes base metal and primary metal products such as
pipes, ingots, metal doors, basic wire, cable, fencing, tools, etc. Machinery includes boilers,
turbines, refrigerating and air conditioning equipment, textile machines, and other mechanical
machinery and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5076
%
5077
%
5078
%
5079
%
3. Stone, non-metallic minerals, and metallic ores - Includes monument or building
stone, natural sands, gravel and crushed stone, mined salt, natural calcium and aluminum,
phosphates, asbestos, other non-metallic minerals, and metallic ores and concentrates . . . .
4. Coal and petroleum products - Includes coal, crude petroleum, gasoline and aviation fuel,
diesel fuel and light fuel oils, lubricating oils and greases, and basic chemicals . . . . . . . .
8. Electronic and precision instruments and motorized vehicles - Includes electronic
equipment such as computers, electronic motors, generators, office equipment, television
sets, radios and stereo equipment, cinematographic and photocopying equipment, clocks
and watches, instruments used in medical, surgical, or veterinary sciences, and measuring,
checking, or automatic control instruments or apparatus . . . . . . . . . . . . . . . . . . .
9. Used household and office goods - Includes used furniture, appliances, and
miscellaneous office products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10. New furniture and miscellaneous manufactured products - Includes new furniture,
mattresses and mattress supports, quilts or comforters, lamps, lighting, mixed freight, and
miscellaneous manufactured products . . . . . . . . . . . . . . . . . . . . . . . . . . .
11. All other motor carrier revenue not derived from the commodities in lines 1 through
10 - Specify
1510
5080
%
+
1 00%
B. Were any of the commodities that this firm hauled designated hazardous materials, i.e.,
required you to display a hazmat placard on the vehicle in accordance with Title 49, CFR
177.823, Transportation?
Yes
0033
48401061
No - Go to
12
2020
Percent
C. What percent of the total motor carrier revenue is from hauling hazardous materials?
. .
5081
%
11 Not Applicable.
CONTINUE ON PAGE 7
Form SA-48400
Page 7
(10-19-2020)
12 INVENTORIES AT END OF YEAR
Report the number of vehicles used or held for use in motor carrier operations on December 31, 2020.
Line 1 - B, C, and D
Report the number of vehicles owned and/or leased to others with drivers. Include inventory obtained through
capital lease agreements. Exclude vehicles that you own that were leased without drivers to others.
A. Did this firm own inventories, regardless of where held, at the end of 2020 (or the period for which you
are reporting)?
Yes
6043
No - Go to
14
2020
Number
B. Trucks - Include single-unit trucks, pickups, vans, etc.
1. Number owned and/or leased with drivers to others . . . . . . . . . . . .
2. Number leased without drivers from others . . . . . . . . . . . . . . . .
3. Total truck inventory
Sum of lines 1 and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5088
5089
+
5090
2020
Number
C. Truck-tractors - Include semi's and any detachable power-units
1. Number owned and/or leased with drivers to others . . . . . . . . . . . .
2. Number leased without drivers from others . . . . . . . . . . . . . . . .
3. Total truck-tractor inventory
Sum of lines 1 and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5091
5092
+
5093
2020
Number
D. Trailers - Include box-trailers, flatbeds, tankers, etc.
1. Number owned and/or leased with drivers to others . . . . . . . . . . . .
2. Number leased without drivers from others . . . . . . . . . . . . . . . .
3. Total trailer inventory
Sum of lines 1 and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5094
5095
+
5096
48401079
13 Not Applicable.
CONTINUE ON PAGE 8
Form SA-48400
Page 8
(10-19-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
48401087
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials.
Report the cost of motor fuels in line 3g . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Purchased freight transportation - Contract payments to
railroads, airlines, waterborne, and other motor carriers. Report
the cost of leased and rented transportation equipment without
operators and travel expenses in line 4d . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
5097
ON PAGE 9
CONTINUE ON PAGE 9
Form SA-48400
Page 9
(10-19-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
48401095
4.
Expensed Purchased Services - Continued
b. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
c. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
d. Purchased repairs and maintenance to transportation
equipment - Expensed repair and maintenance services to motor
vehicles, vessels, aircraft, and other transportation equipment.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
e. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, equipment, and computer hardware. Exclude
materials, parts, and supplies used for repairs and maintenance
performed by this firm's employees . . . . . . . . . . . . . . . . . .
f. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4d
. . . . . . . . . . . .
g. Purchased fuels for transportation equipment - Gasoline and
other fuels purchased for trucks, truck-tractors, and other motor
vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3j . . . . . . . . . . . . . . .
i. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3j . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
j. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
k. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
l. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Cost of Insurance - Premiums for bonding and insurance not
included in line 1b . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
c. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1826
1845
1847
1848
1849
5098
1850
1851
1854
1830
1855
5099
1831
1832
ON PAGE 10
CONTINUE ON PAGE 10
Form SA-48400
Page 10
(10-19-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
4.
Other Operating Expenses - Continued
d. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4d
. . . . . . . . . . . . . . . . . . . . . . . .
$ Bil.
Mil.
2020
Thou.
Dol.
1889
1900
48401103
15 and 16 Not Applicable.
CONTINUE ON PAGE 11
Form SA-48400
Page 11
(10-19-2020)
48401111
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-48500
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
48501019
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-48500
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
48501027
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-48500
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
48501035
2.
Transit and Ground Passenger Transportation Revenue
a. Long-distance, fixed-route passenger transportation by
road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Local, fixed-route passenger transportation by road and
transit rail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
c. Long-distance, passenger transportation by road, except
fixed-route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
d. Local passenger transportation by road, except fixed-route
All other operating revenue - Revenue not reported in lines
1a through 1d. If this item is greater than 20% of the total
operating revenue, specify the primary source of the revenue
below
$ Bil.
Mil.
2020
Thou.
Dol.
5625
5626
5627
5628
1799
3.
7
TOTAL OPERATING REVENUE
Sum of lines 1a through 2 . . . . . . . . . . . . . . . . . . . . . . . . .
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-48500
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
48501043
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-48500
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
48501050
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials.
Report the cost of motor fuels in line 3g . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Purchased freight transportation - Contract payments to
railroads, airlines, waterborne, and other motor carriers. Report
the cost of leased and rented transportation equipment without
operators and travel expenses in line 4d . . . . . . . . . . . . . . .
b. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
c. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
d. Purchased repairs and maintenance to transportation
equipment - Expensed repair and maintenance services to motor
vehicles, vessels, aircraft, and other transportation equipment.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
e. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, equipment, and computer hardware. Exclude
materials, parts, and supplies used for repairs and maintenance
performed by this firm's employees . . . . . . . . . . . . . . . . . .
f. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4d
. . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
5097
1826
1845
1847
1848
1849
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-48500
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
g. Purchased fuels for transportation equipment - Gasoline and
other fuels purchased for trucks, truck-tractors, and other motor
vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3j . . . . . . . . . . . . . . .
i. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3j . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
j. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
k. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
l. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Cost of Insurance - Premiums for bonding and insurance not
included in line 1b . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
c. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
d. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
5098
1850
1851
1854
1830
1855
5099
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4d
. . . . . . . . . . . . . . . . . . . . . . . .
1900
48501068
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-48500
Page 7
(10-01-2020)
48501076
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-48610
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
48611016
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-48610
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
48611024
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-48610
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
Pipeline Transportation Revenue
a. Transportation of bulk natural gas and liquefied natural gas
by pipeline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Transportation of bulk crude oil by pipeline
. . . . . . . . . .
c. Transportation of refined petroleum products (including
ethylene and other petrochemicals) by pipeline . . . . . . . .
48611032
2.
d. Transportation of other bulk liquids and gases by pipeline .
All other operating revenue - Revenue not reported in lines
1a through 1d. If this item is greater than 20% of the total
operating revenue, specify the primary source of the revenue
below
$ Bil.
Mil.
2020
Thou.
Dol.
5650
5651
5652
5653
1799
3.
7
TOTAL OPERATING REVENUE
Sum of lines 1a through 2 . . . . . . . . . . . . . . . . . . . . . . . . .
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-48610
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
48611040
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-48610
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
48611057
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials.
Report the cost of motor fuels in line 3g . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Purchased freight transportation - Contract payments to
railroads, airlines, waterborne, and other motor carriers. Report
the cost of leased and rented transportation equipment without
operators and travel expenses in line 4d . . . . . . . . . . . . . . .
b. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
c. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
d. Purchased repairs and maintenance to transportation
equipment - Expensed repair and maintenance services to motor
vehicles, vessels, aircraft, and other transportation equipment.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
e. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, equipment, and computer hardware. Exclude
materials, parts, and supplies used for repairs and maintenance
performed by this firm's employees . . . . . . . . . . . . . . . . . .
f. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4d
. . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
5097
1826
1845
1847
1848
1849
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-48610
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
g. Purchased fuels for transportation equipment - Gasoline and
other fuels purchased for trucks, truck-tractors, and other motor
vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3j . . . . . . . . . . . . . . .
i. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3j . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
j. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
k. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
l. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Cost of Insurance - Premiums for bonding and insurance not
included in line 1b . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
c. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
d. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
5098
1850
1851
1854
1830
1855
5099
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4d
. . . . . . . . . . . . . . . . . . . . . . . .
1900
48611065
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-48610
Page 7
(10-01-2020)
48611073
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-49000
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
49001019
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-49000
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
49001027
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-49000
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
$ Bil.
1.
2020
Thou.
Dol.
1800
Not Applicable.
49001035
7
TOTAL OPERATING REVENUE . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mil.
CONTINUE ON PAGE 4
Form SA-49000
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
49001043
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-49000
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
49001050
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-49000
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
49001068
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-49000
Page 7
(10-01-2020)
49001076
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-51000
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
51001014
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-51000
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
51001022
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-51000
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
$ Bil.
1.
2020
Thou.
Dol.
1800
Not Applicable.
51001030
7
TOTAL OPERATING REVENUE . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mil.
CONTINUE ON PAGE 4
Form SA-51000
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
%
2501
9 – 11 Not Applicable.
12 INVENTORIES AT END OF YEAR
Report inventories at end of year at cost or market value using generally accepted accounting principles.
Include:
• Inventory held in Foreign Trade Zones or in bond warehouses in the United States.
A. Did this firm own inventories, regardless of where held, at the end of 2020 (or the period for
which you are reporting)?
Yes
6043
No - Go to
14
51001048
B. What was the value of the inventories owned by this firm on
December 31 in 2020?
$ Bil.
1. Finished goods . . . . . . . . . . . . . . . . . . . . . . . . . .
1751
2. Work-in-process
1752
. . . . . . . . . . . . . . . . . . . . . . . . .
3. Materials, supplies, fuel, etc. . . . . . . . . . . . . . . . . . . .
4. TOTAL BOOK VALUE
Sum of lines 1 through 3 . . . . . . . . . . . . . . . . . . . . .
1753
Mil.
2020
Thou.
Dol.
+
1754
13 Not Applicable.
CONTINUE ON PAGE 5
Form SA-51000
Page 5
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
51001055
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-51000
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
51001063
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-51000
Page 7
(10-01-2020)
51001071
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-51111
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
51121010
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-51111
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
51121028
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-51111
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
51121036
2.
Newspapers (General and Specialized)
a. Subscriptions and sales - Subscriptions and sales of
newspapers consisting of multiple topics with the intent of
appealing to a broad audience. Include community newspapers
and subscriptions and sales of newspapers focusing on a single
topic or theme that is of special interest to a select audience . .
b. Advertising space - Advertising from newspapers consisting
of multiple topics with the intent of appealing to a broad
audience. Include community newspapers and advertising from
newspapers focusing on a single topic or theme that is of special
interest to a select audience . . . . . . . . . . . . . . . . . . . . . .
Other Operating Revenue
a. Printing services for others - Printing publications of any
type for others (e.g., books, magazines, newspapers, journals,
brochures, pamphlets, posters, calendars) . . . . . . . . . . . . . .
b. Distribution services - The distribution of materials owned by
others (e.g., flyers, inserts, samples) on a contractual basis . . .
c. All other operating revenue - Revenue not reported in lines
1a through 2b. If this item is greater than 20% of the
total operating revenue, specify the primary source of the
revenue below
.
6070
.
6071
.
6001
.
6002
$ Bil.
Mil.
2020
Thou.
Dol.
1799
3.
7
TOTAL OPERATING REVENUE
Sum of lines 1a through 2c . . . . . . . . . . . . . . . . . . . . . . . . .
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-51111
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
9
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
%
2501
SOURCE OF REVENUE
Type of Media
A. How much of the newspaper revenue reported in
following categories?
6
2020
Percent
, lines 1a and 1b, is received from the
1. Print newspapers - Newspapers published on paper . . . . . . . . . . . . . . . . . . . .
2. Online newspapers - Newspapers published online . . . . . . . . . . . . . . . . . . . .
3. Other media newspapers - Newspapers published on any physical medium other than
paper or online (e.g., CD-ROM, audiocassette, DVD, microfilm, diskette) . . . . . . . . . . .
6065
%
6066
%
6067
%
+
1 00%
Type of Advertising
B. How much of the newspaper revenue reported in
following categories?
6
2020
Percent
, line 1b, is received from the
1. Classified advertising . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6068
2. All other advertising
6069
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
%
+
%
51121044
1 00%
10 and 11 Not Applicable.
CONTINUE ON PAGE 5
Form SA-51111
Page 5
(10-01-2020)
12 INVENTORIES AT END OF YEAR
Report inventories at end of year at cost or market value using generally accepted accounting principles.
Include:
• Inventory held in Foreign Trade Zones or in bond warehouses in the United States.
A. Did this firm own inventories, regardless of where held, at the end of 2020 (or the period for
which you are reporting)?
Yes
6043
No - Go to
13
B. What was the value of the inventories owned by this firm on
December 31 in 2020?
$ Bil.
1. Finished goods . . . . . . . . . . . . . . . . . . . . . . . . . .
1751
2. Work-in-process
1752
. . . . . . . . . . . . . . . . . . . . . . . . .
3. Materials, supplies, fuel, etc. . . . . . . . . . . . . . . . . . . .
4. TOTAL BOOK VALUE
Sum of lines 1 through 3 . . . . . . . . . . . . . . . . . . . . .
1753
Mil.
2020
Thou.
Dol.
+
1754
13 EXPORT REVENUE
An exported service is a service performed for a customer or client (individual, government, business
establishment, etc.) located outside the United States (i.e., outside the 50 States, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Include:
• Services performed for unaffiliated and affiliated foreign firms (i.e., foreign parent firms, subsidiaries, branches, etc.).
• Revenue from the sale of personal, business, or mainframe computer software to clients and customers located
outside the United States.
Exclude:
• Services provided to domestic subsidiaries of foreign firms.
A. Did the revenue reported in
6
include any revenue from exports?
Yes
0009
No - Go to
14
$ Bil.
2020
Thou.
Dol.
2100
51121051
B. What was this firm's revenue from exports in 2020? . . . . . . . . .
Mil.
CONTINUE ON PAGE 6
Form SA-51111
Page 6
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
51121069
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 7
CONTINUE ON PAGE 7
Form SA-51111
Page 7
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
51121077
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased printing services - Purchased or contracted printing
services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
j. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
6003
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 8
Form SA-51111
Page 8
(10-01-2020)
51121085
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-51112
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
51122018
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-51112
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
51122026
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-51112
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
51122034
1.
2.
Periodicals (General Interest, Professional and Academic, and
Other)
a. Subscriptions and sales - Subscriptions and sales to periodicals
covering multiple topics of general interest intended to appeal
to a broad audience (e.g., news, business news, sports,
health, fashion, and housekeeping magazines; entertainment
guides; comic books). Subscriptions and sales to periodicals
covering topics directed towards professional audiences (e.g.,
scholarly journals, law reviews, business reports, trade journals).
Subscriptions and sales to periodicals covering topics directed
at other specific audiences (e.g., nonconsumer advertising, real
estate listings, religious periodicals) . . . . . . . . . . . . . . . . . .
b. Advertising space - Advertising from periodicals covering
multiple topics of general interest intended to appeal to a broad
audience (e.g., news, business news, sports, health, fashion,
and housekeeping magazines; entertainment guides; comic
books). Advertising from periodicals covering topics directed
towards professional audiences (e.g., scholarly journals, law
reviews, business reports, trade journals). Advertising from
periodicals covering topics directed at other specific audiences
(e.g., nonconsumer advertising, real estate listings, religious
periodicals) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other Operating Revenue
a. Printing services for others - Printing publications of any
type for others (e.g., books, magazines, newspapers, journals,
brochures, pamphlets, posters, calendars) . . . . . . . . . . . . . . .
b. Licensing of rights to content - Selling or licensing the right
to reproduce all or part of a work of intellectual property for an
agreed period of time. Include rights to reproduce or adapt to
another format, medium, language or territory. Exclude the
outright sale of rights in perpetuity; report these in line 2c . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
6072
6073
6001
6087
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-51112
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
2.
Other Operating Revenue - Continued
c. All other operating revenue - Revenue not reported in lines
1a through 2b. If this item is greater than 20% of the
total operating revenue, specify the primary source of the
revenue below
3.
TOTAL OPERATING REVENUE
Sum of lines 1a through 2c . . . . . . . . . . . . . . . . . . . . . . . . .
$ Bil.
Mil.
2020
Thou.
Dol.
1799
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
1800
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
9
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
%
2501
SOURCE OF REVENUE
How much of the periodical revenue reported in
following categories?
1. Print periodicals - Periodicals on paper
51122042
$ Bil.
6
2020
Percent
, lines 1a through 1b, is received from the
. . . . . . . . . . . . . . . . . . . . . . . . . . .
2. Online periodicals - Periodicals published online . . . . . . . . . . . . . . . . . . . . . . .
3. Other media periodicals - Periodicals published on any physical medium other than paper or
online (e.g., CD-ROM, audiocassette, DVD, microfilm, diskette) . . . . . . . . . . . . . . . . .
6088
%
6089
%
6090
+
%
1 00%
10 and 11 Not Applicable.
CONTINUE ON PAGE 5
Form SA-51112
Page 5
(10-01-2020)
12 INVENTORIES AT END OF YEAR
Report inventories at end of year at cost or market value using generally accepted accounting principles.
Include:
• Inventory held in Foreign Trade Zones or in bond warehouses in the United States.
A. Did this firm own inventories, regardless of where held, at the end of 2020 (or the period for
which you are reporting)?
Yes
6043
No - Go to
13
B. What was the value of the inventories owned by this firm on
December 31 in 2020?
$ Bil.
1. Finished goods . . . . . . . . . . . . . . . . . . . . . . . . . .
1751
2. Work-in-process
1752
. . . . . . . . . . . . . . . . . . . . . . . . .
3. Materials, supplies, fuel, etc. . . . . . . . . . . . . . . . . . . .
4. TOTAL BOOK VALUE
Sum of lines 1 through 3 . . . . . . . . . . . . . . . . . . . . .
1753
Mil.
2020
Thou.
Dol.
+
1754
13 EXPORT REVENUE
An exported service is a service performed for a customer or client (individual, government, business
establishment, etc.) located outside the United States (i.e., outside the 50 States, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Include:
• Services performed for unaffiliated and affiliated foreign firms (i.e., foreign parent firms, subsidiaries, branches, etc.).
• Revenue from the sale of personal, business, or mainframe computer software to clients and customers located
outside the United States.
Exclude:
• Services provided to domestic subsidiaries of foreign firms.
A. Did the revenue reported in
6
include any revenue from exports?
Yes
0009
No - Go to
14
$ Bil.
2020
Thou.
Dol.
2100
51122059
B. What was this firm's revenue from exports in 2020? . . . . . . . . .
Mil.
CONTINUE ON PAGE 6
Form SA-51112
Page 6
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
51122067
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 7
CONTINUE ON PAGE 7
Form SA-51112
Page 7
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
51122075
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased printing services - Purchased or contracted printing
services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
j. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
6003
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 8
Form SA-51112
Page 8
(10-01-2020)
51122083
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-51113
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
51123016
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-51113
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
51123024
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-51113
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
51123032
1.
Books
a. Textbooks - Books primarily used as educational material
(e.g., workbooks, teachers' manuals, resource and interactive
materials) for students and teachers in formal study programs:
elementary, high school, and post secondary levels (e.g., trade
schools, colleges, universities). Include reference books published
specifically for the educational system. Exclude standardized
tests; report these in line 2 . . . . . . . . . . . . . . . . . . . . . . . .
b. Children's books - Books published for children and young
adults (up to age 15) (e.g., picture books, children"s reference
books, educational books not intended for use in the classroom).
Exclude coloring books and activity books; report these in line 2
c. General reference books - Books published primarily
for general reference purposes for the public at large (e.g.,
dictionaries, encyclopedias, thesauruses, atlases) . . . . . . . . . .
d. Professional, technical, and scholarly books - Books
containing research, advanced knowledge or information for the
academic and research community; also includes books used by
individuals in the practice of specific occupations or professions
(e.g., lawyers, doctors, electricians, accountants, business or
computer professionals). Include specialized reference books . .
e. Adult trade books - Books published for the adult public at
large (e.g., literary fiction, non-fiction, religious books, bibles and
hymnals, poetry and drama, histories, biographies, cook books,
travel guides) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
6101
6102
6103
6104
6105
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-51113
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
2.
All other operating revenue - Revenue not reported in lines
1a through 1e. If this item is greater than 20% of the total
operating revenue, specify the primary source of the revenue
below
3.
TOTAL OPERATING REVENUE
Sum of lines 1a through 2 . . . . . . . . . . . . . . . . . . . . . . . . .
$ Bil.
Mil.
2020
Thou.
Dol.
1799
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
1800
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
9
Mil.
2020
Thou.
2020
Percent
Dol.
2500
OR
%
2501
SOURCE OF REVENUE
How much of the book revenue reported in
following categories?
1. Print books - Books published on paper
51123040
$ Bil.
6
2020
Percent
, lines 1a through 1e, is received from the
. . . . . . . . . . . . . . . . . . . . . . . . . . .
2. Online books - Books published online . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3. Other media books - Books published on any physical medium other than paper or online (e.g.,
CD-ROM, audiocassette, DVD, microfilm, diskette) . . . . . . . . . . . . . . . . . . . . . . .
6106
%
6107
%
6108
+
%
1 00%
10 and 11 Not Applicable.
CONTINUE ON PAGE 5
Form SA-51113
Page 5
(10-01-2020)
12 INVENTORIES AT END OF YEAR
Report inventories at end of year at cost or market value using generally accepted accounting principles.
Include:
• Inventory held in Foreign Trade Zones or in bond warehouses in the United States.
A. Did this firm own inventories, regardless of where held, at the end of 2020 (or the period for
which you are reporting)?
Yes
6043
No - Go to
13
B. What was the value of the inventories owned by this firm on
December 31 in 2020?
$ Bil.
1. Finished goods . . . . . . . . . . . . . . . . . . . . . . . . . .
1751
2. Work-in-process
1752
. . . . . . . . . . . . . . . . . . . . . . . . .
3. Materials, supplies, fuel, etc. . . . . . . . . . . . . . . . . . . .
4. TOTAL BOOK VALUE
Sum of lines 1 through 3 . . . . . . . . . . . . . . . . . . . . .
1753
Mil.
2020
Thou.
Dol.
+
1754
13 EXPORT REVENUE
An exported service is a service performed for a customer or client (individual, government, business
establishment, etc.) located outside the United States (i.e., outside the 50 States, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Include:
• Services performed for unaffiliated and affiliated foreign firms (i.e., foreign parent firms, subsidiaries, branches, etc.).
• Revenue from the sale of personal, business, or mainframe computer software to clients and customers located
outside the United States.
Exclude:
• Services provided to domestic subsidiaries of foreign firms.
A. Did the revenue reported in
6
include any revenue from exports?
Yes
0009
No - Go to
14
$ Bil.
2020
Thou.
Dol.
2100
51123057
B. What was this firm's revenue from exports in 2020? . . . . . . . . .
Mil.
CONTINUE ON PAGE 6
Form SA-51113
Page 6
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
51123065
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 7
CONTINUE ON PAGE 7
Form SA-51113
Page 7
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
51123073
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased printing services - Purchased or contracted printing
services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
j. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
6003
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 8
Form SA-51113
Page 8
(10-01-2020)
51123081
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-51114
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
51124014
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-51114
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
51124022
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-51114
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
51124030
2.
Directories, Databases, and Other Collections of Information
a. Subscriptions and sales - Subscriptions and sales of directories
(e.g., telephone, business, trade, municipal, city directories).
Subscriptions and sales of databases and other collections of
information in which the primary content is something other than
contact information . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Advertising space - Advertising from directories (e.g., telephone,
business, trade, municipal, city directories). Advertising from
databases and other collections of information in which the
primary content is something other than contact information . . .
Other Operating Revenue
a. Rental or sale of mailing lists - Lists of names and addresses
of individuals or businesses . . . . . . . . . . . . . . . . . . . . . . .
b. All other operating revenue - Revenue not reported in lines
1a through 2a. If this item is greater than 20% of the
total operating revenue, specify the primary source of the
revenue below
$ Bil.
Mil.
2020
Thou.
Dol.
6129
6130
6135
1799
3.
7
TOTAL OPERATING REVENUE
Sum of lines 1a through 2b
. . . . . . . . . . . . . . . . . . . . . . . .
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-51114
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
9
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
2500
OR
%
2501
SOURCE OF REVENUE
How much of the directories, databases, and other collections of information revenue
reported in 6 , lines 1a and 1b, is received from the following categories?
2020
Percent
1. Print directories, databases, and other collections of information - Directories, databases,
and other collections of information published on paper . . . . . . . . . . . . . . . . . . . .
2. Online directories, databases, and other collections of information - Directories,
databases, and other collections of information published online . . . . . . . . . . . . . . . .
3. Other media directories, databases, and other collections of information - Directories,
databases, and other collections of information published on any physical medium other than
paper or online (e.g., CD-ROM, audiocassette, DVD, microfilm, diskette) . . . . . . . . . . . . .
6136
%
6137
%
6138
+
%
1 00%
51124048
10 and 11 Not Applicable.
CONTINUE ON PAGE 5
Form SA-51114
Page 5
(10-01-2020)
12 INVENTORIES AT END OF YEAR
Report inventories at end of year at cost or market value using generally accepted accounting principles.
Include:
• Inventory held in Foreign Trade Zones or in bond warehouses in the United States.
A. Did this firm own inventories, regardless of where held, at the end of 2020 (or the period for
which you are reporting)?
Yes
6043
No - Go to
13
B. What was the value of the inventories owned by this firm on
December 31 in 2020?
$ Bil.
1. Finished goods . . . . . . . . . . . . . . . . . . . . . . . . . .
1751
2. Work-in-process
1752
. . . . . . . . . . . . . . . . . . . . . . . . .
3. Materials, supplies, fuel, etc. . . . . . . . . . . . . . . . . . . .
4. TOTAL BOOK VALUE
Sum of lines 1 through 3 . . . . . . . . . . . . . . . . . . . . .
1753
Mil.
2020
Thou.
Dol.
+
1754
13 EXPORT REVENUE
An exported service is a service performed for a customer or client (individual, government, business
establishment, etc.) located outside the United States (i.e., outside the 50 States, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Include:
• Services performed for unaffiliated and affiliated foreign firms (i.e., foreign parent firms, subsidiaries, branches, etc.).
• Revenue from the sale of personal, business, or mainframe computer software to clients and customers located
outside the United States.
Exclude:
• Services provided to domestic subsidiaries of foreign firms.
A. Did the revenue reported in
6
include any revenue from exports?
Yes
0009
No - Go to
14
$ Bil.
2020
Thou.
Dol.
2100
51124055
B. What was this firm's revenue from exports in 2020? . . . . . . . . .
Mil.
CONTINUE ON PAGE 6
Form SA-51114
Page 6
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
51124063
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 7
CONTINUE ON PAGE 7
Form SA-51114
Page 7
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
51124071
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased printing services - Purchased or contracted printing
services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
j. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
6003
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 8
Form SA-51114
Page 8
(10-01-2020)
51124089
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-51118
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
51125011
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-51118
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
51125029
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-51118
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Allowances for cash and other discounts.
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
2.
Greeting cards - Greeting cards published on paper or the Internet
All other operating revenue - Revenue not reported in line 1. If
this item is greater than 20% of the total operating revenue,
specify the primary source of the revenue below
3.
TOTAL OPERATING REVENUE
Sum of lines 1 and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
$ Bil.
Mil.
2020
Thou.
Dol.
6141
1799
Not Applicable.
51125037
7
1800
CONTINUE ON PAGE 4
Form SA-51118
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
%
2501
9 – 11 Not Applicable.
12 INVENTORIES AT END OF YEAR
Report inventories at end of year at cost or market value using generally accepted accounting principles.
Include:
• Inventory held in Foreign Trade Zones or in bond warehouses in the United States.
A. Did this firm own inventories, regardless of where held, at the end of 2020 (or the period for
which you are reporting)?
Yes
6043
No - Go to
13
51125045
B. What was the value of the inventories owned by this firm on
December 31 in 2020?
$ Bil.
1. Finished goods . . . . . . . . . . . . . . . . . . . . . . . . . .
1751
2. Work-in-process
1752
. . . . . . . . . . . . . . . . . . . . . . . . .
3. Materials, supplies, fuel, etc. . . . . . . . . . . . . . . . . . . .
4. TOTAL BOOK VALUE
Sum of lines 1 through 3 . . . . . . . . . . . . . . . . . . . . .
1753
Mil.
2020
Thou.
Dol.
+
1754
CONTINUE ON PAGE 5
Form SA-51118
Page 5
(10-01-2020)
13 EXPORT REVENUE
An exported service is a service performed for a customer or client (individual, government, business
establishment, etc.) located outside the United States (i.e., outside the 50 States, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Include:
• Services performed for unaffiliated and affiliated foreign firms (i.e., foreign parent firms, subsidiaries, branches, etc.).
• Revenue from the sale of personal, business, or mainframe computer software to clients and customers located
outside the United States.
Exclude:
• Services provided to domestic subsidiaries of foreign firms.
A. Did the revenue reported in
6
include any revenue from exports?
Yes
0009
No - Go to
14
$ Bil.
B. What was this firm's revenue from exports in 2020? . . . . . . . . .
Mil.
2020
Thou.
Dol.
2100
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
51125052
1.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-51118
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
51125060
3.
Personnel Costs - Continued
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased printing services - Purchased or contracted printing
services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
1830
6003
ON PAGE 7
CONTINUE ON PAGE 7
Form SA-51118
Page 7
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
j. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
51125078
15 and 16 Not Applicable.
CONTINUE ON PAGE 8
Form SA-51118
Page 8
(10-01-2020)
51125086
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-51119
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
51126019
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-51119
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
51126027
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-51119
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Allowances for cash and other discounts.
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
2.
Sale of advertising space - Advertising from content published on
paper or the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
All other operating revenue - Revenue not reported in line 1. If
this item is greater than 20% of the total operating revenue,
specify the primary source of the revenue below
$ Bil.
Mil.
2020
Thou.
Dol.
6151
1799
3.
1800
Not Applicable.
51126035
7
TOTAL OPERATING REVENUE
Sum of lines 1 and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE ON PAGE 4
Form SA-51119
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
%
2501
9 – 11 Not Applicable.
12 INVENTORIES AT END OF YEAR
Report inventories at end of year at cost or market value using generally accepted accounting principles.
Include:
• Inventory held in Foreign Trade Zones or in bond warehouses in the United States.
A. Did this firm own inventories, regardless of where held, at the end of 2020 (or the period for
which you are reporting)?
Yes
6043
No - Go to
13
51126043
B. What was the value of the inventories owned by this firm on
December 31 in 2020?
$ Bil.
1. Finished goods . . . . . . . . . . . . . . . . . . . . . . . . . .
1751
2. Work-in-process
1752
. . . . . . . . . . . . . . . . . . . . . . . . .
3. Materials, supplies, fuel, etc. . . . . . . . . . . . . . . . . . . .
4. TOTAL BOOK VALUE
Sum of lines 1 through 3 . . . . . . . . . . . . . . . . . . . . .
1753
Mil.
2020
Thou.
Dol.
+
1754
CONTINUE ON PAGE 5
Form SA-51119
Page 5
(10-01-2020)
13 EXPORT REVENUE
An exported service is a service performed for a customer or client (individual, government, business
establishment, etc.) located outside the United States (i.e., outside the 50 States, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Include:
• Services performed for unaffiliated and affiliated foreign firms (i.e., foreign parent firms, subsidiaries, branches, etc.).
• Revenue from the sale of personal, business, or mainframe computer software to clients and customers located
outside the United States.
Exclude:
• Services provided to domestic subsidiaries of foreign firms.
A. Did the revenue reported in
6
include any revenue from exports?
Yes
0009
No - Go to
14
$ Bil.
B. What was this firm's revenue from exports in 2020? . . . . . . . . .
Mil.
2020
Thou.
Dol.
2100
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
51126050
1.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-51119
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
51126068
3.
Personnel Costs - Continued
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased printing services - Purchased or contracted printing
services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
1830
6003
ON PAGE 7
CONTINUE ON PAGE 7
Form SA-51119
Page 7
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
j. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
51126076
15 and 16 Not Applicable.
CONTINUE ON PAGE 8
Form SA-51119
Page 8
(10-01-2020)
51126084
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-51120
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
51127017
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-51120
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
51127025
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-51120
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
51127033
1.
2.
System Software Publishing
a. Operating systems software - Low-level software which
handles the interface to peripheral hardware, schedules tasks,
allocate storage, or presents a default interface to the user when
no application program is running. Include all client and network
operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Network software - Software that is used to control, monitor,
manage, or communicate with operating systems, networks,
network services, databases, storage and networked applications
in an integrated and cooperative fashion across a network server
software, security and encryption software, or middleware . . . .
c. Database management software - Collection or suites of
software programs that enable storage, modification, and
extraction of information from a database . . . . . . . . . . . . . . .
d. Development tools and programming languages software
- Software used to assist in the development or authoring of
computer programs. Include all program development tools and
programming languages . . . . . . . . . . . . . . . . . . . . . . . . .
e. Other systems software - All other systems software publishing
not reported in lines 1a through 1d . . . . . . . . . . . . . . . . . .
Application Software Publishing
a. General business productivity and home use applications
- Software used for general business purposes to improve
productivity, or in the home for entertainment, reference or
educational purposes (e.g., office suite applications such as word
processors, spreadsheets, simple databases, graphics applications,
project management software, computer-based training software,
games, reference, home education) . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
6161
6162
6163
6164
6165
6166
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-51120
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
2.
3.
Application Software Publishing - Continued
b. Cross-industry application software - Software that is
designed to perform or manage a specific business function
or process that is not unique to a particular industry (e.g.,
professional accounting software, human resource management,
customer relations management software, Geographic Information
System software, webpage design software) . . . . . . . . . . . . .
c. Vertical market application software - Software that performs
a wide range of business functions for a specific industry (e.g.,
manufacturing, retail, healthcare, engineering, restaurants) . . . .
d. Utilities application software - Small computer programs that
perform a very specific task (e.g., compression programs, antivirus software, search engines, font, file viewers, voice recognition
software). Utilities differ from other application software in terms
of size, cost, and complexity . . . . . . . . . . . . . . . . . . . . . . .
e. Other application software - All other application software
publishing not reported in lines 2a through 2d . . . . . . . . . . .
Other Services
a. Custom application design and development - Design of
the structure and the writing of the computer code necessary
to create and implement a software application. Include the
customization and integration of packaged software . . . . . . . .
b. Information technology (IT) technical consulting services
- Providing advice or expert opinion on technical matters related
to the use of information technology (e.g., advice on matters
such as hardware and software requirements and procurement,
systems integration, and systems security; the provision of expert
testimony on IT related issues). Exclude advice on issues related
to business strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . .
c. Resale of computer hardware and software - Retailing of
computer hardware and software . . . . . . . . . . . . . . . . . . . .
d. Information Technology (IT) related training services Providing training for the use of computer hardware, software,
networks, or other IT related topics . . . . . . . . . . . . . . . . . . .
e. All other operating revenue - Revenue not reported in lines
1a through 3d. Include application service provisioning. If this
item is greater than 20% of the total operating revenue,
specify the primary source of the revenue below
$ Bil.
Mil.
2020
Thou.
Dol.
6167
6168
6169
6170
6171
6004
6006
6007
1799
4.
1800
Not Applicable.
51127041
7
TOTAL OPERATING REVENUE
Sum of lines 1a through 3e . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE ON PAGE 5
Form SA-51120
8
Page 5
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
9
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
%
2501
SOURCE OF REVENUE
Type of System Software
A. How much of the system software revenue reported in
received from the following categories?
6
2020
Percent
, lines 1a through 1e, is
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6172
%
2. Enterprise or network software . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6173
%
3. Mainframe computer software . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6174
%
4. Other software
6175
1. Personal computer software
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
%
+
1 00%
Type of Application Software
B. How much of the application software revenue reported in
received from the following categories?
2020
Percent
, lines 2a through 2e, is
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6176
%
2. Enterprise or network software . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6177
%
3. Mainframe computer software . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6178
%
4. Other software
6179
1. Personal computer software
51127058
6
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
+
%
1 00%
10 and 11 Not Applicable.
CONTINUE ON PAGE 6
Form SA-51120
Page 6
(10-01-2020)
12 INVENTORIES AT END OF YEAR
Report inventories at end of year at cost or market value using generally accepted accounting principles.
Include:
• Inventory held in Foreign Trade Zones or in bond warehouses in the United States.
A. Did this firm own inventories, regardless of where held, at the end of 2020 (or the period for
which you are reporting)?
Yes
6043
No - Go to
13
B. What was the value of the inventories owned by this firm on
December 31 in 2020?
$ Bil.
1. Finished goods . . . . . . . . . . . . . . . . . . . . . . . . . .
1751
2. Work-in-process
1752
. . . . . . . . . . . . . . . . . . . . . . . . .
3. Materials, supplies, fuel, etc. . . . . . . . . . . . . . . . . . . .
4. TOTAL BOOK VALUE
Sum of lines 1 through 3 . . . . . . . . . . . . . . . . . . . . .
1753
Mil.
2020
Thou.
Dol.
+
1754
13 EXPORT REVENUE
An exported service is a service performed for a customer or client (individual, government, business
establishment, etc.) located outside the United States (i.e., outside the 50 States, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Include:
• Services performed for unaffiliated and affiliated foreign firms (i.e., foreign parent firms, subsidiaries, branches, etc.).
• Revenue from the sale of personal, business, or mainframe computer software to clients and customers located
outside the United States.
Exclude:
• Services provided to domestic subsidiaries of foreign firms.
A. Did the revenue reported in
6
include any revenue from exports?
Yes
0009
No - Go to
14
$ Bil.
2020
Thou.
Dol.
2100
51127066
B. What was this firm's revenue from exports in 2020? . . . . . . . . .
Mil.
CONTINUE ON PAGE 7
Form SA-51120
Page 7
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
51127074
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 8
CONTINUE ON PAGE 8
Form SA-51120
Page 8
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
51127082
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
j. Purchased software reproduction - Purchased or contracted
software reproduction services . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
6180
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 9
Form SA-51120
Page 9
(10-01-2020)
51127090
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-51210
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
51211019
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-51210
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
51211027
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-51210
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
2.
3.
51211035
4.
5.
6.
Domestic licensing of rights to motion picture films - Granting
permission on a fee, royalty, or other basis, for an agreed period
of time, to exhibit, broadcast, or rent motion picture films. These
revenues are licensing (distribution) revenues, not revenue for
producing films . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Domestic licensing of rights to television programs - Granting
permission on a fee, royalty, or other basis, for an agreed period of
time, to broadcast or rent television programs. These revenues are
licensing (distribution) revenues, not revenue for producing programs
International licensing of rights to motion picture films Granting permission on a fee, royalty, or other basis, for an agreed
period of time, to exhibit, broadcast, or rent motion picture films.
These revenues are licensing (distribution) revenues, not revenue for
producing films . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
International licensing of rights to television programs Granting permission on a fee, royalty, or other basis, for an agreed
period of time, to broadcast or rent television programs. These
revenues are licensing (distribution) revenues, not revenue for
producing programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Audiovisual works speculatively produced for outright sale The production and sale of original audiovisual works (e.g., feature
films, short films, documentaries, serials, news and public affairs
shows, game shows, reality shows, made-for-TV movies). Sale of
such productions requires relinquishing all rights. Exclude programs
produced for own account and programs under contract . . . . . . . .
Contract production of audiovisual works - Contracted or fee
based production of audiovisual works (e.g., feature films, short
films, commercials, television programs, training and instruction,
public relations, promotional campaigns, public service messages,
educational, corporate, religious). Include all production aspects of
the fully completed or partially completed audiovisual work . . . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
6191
6192
6193
6194
6195
6196
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-51210
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
Domestic licensing of rights to others to distribute audiovisual
works - Granting permission on a fee, royalty, or other basis to
another company to distribute audiovisual works (e.g., feature films,
short films, documentaries, serials, news and public affairs shows,
game shows, reality shows, made-for-TV movies) . . . . . . . . . . . .
8. International licensing of rights to others to distribute
audiovisual works - Granting permission on a fee, royalty, or
other basis to another company to distribute audiovisual works (e.g.,
feature films, short films, documentaries, serials, news and public
affairs shows, game shows, reality shows, made-for-TV movies) . . .
9. Sale of audiovisual works for the wholesale, retail, and rental
markets - The distribution of audiovisual works for the purpose of
resale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10. Other production services - Providing services for other producers
on all phases of preproduction (e.g., script editing, casting, location
scouting, consultation), production (e.g., cameramen, grips, sound
engineers, extras, special effects services), and postproduction (e.g.,
editing, transfer, color correction, digital restoration, visual effects,
animation, duplication of masters, format conversion, compression
and digital encoding, captioning, titling, subtitling, sound editing,
sound design) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11. Merchandise licensing - Granting permission to use word(s),
phrase(s), symbol(s), or design(s) for merchandise on a fee,
royalty, or other basis. Include merchandise licensing if the
licensing is performed at the location(s) involved in production
and/or distribution of audiovisual works. Exclude merchandise
licensing if the licensing is performed at separate establishment(s)
of the company not involved in production and/or distribution of
audiovisual works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12. All other operating revenue - Revenue not reported in lines
1 through 11. If this item is greater than 20% of the total
operating revenue, specify the primary source of the revenue
below
$ Bil.
Mil.
2020
Thou.
Dol.
7.
6197
6198
6199
6200
6201
1799
13. TOTAL OPERATING REVENUE
Sum of lines 1 through 12 . . . . . . . . . . . . . . . . . . . . . . . . .
Not Applicable.
51211043
7
1800
CONTINUE ON PAGE 5
Form SA-51210
8
Page 5
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
%
2501
9 – 11 Not Applicable.
12 INVENTORIES AT END OF YEAR
Report inventories at end of year at cost or market value using generally accepted accounting principles.
Include:
• Inventory held in Foreign Trade Zones or in bond warehouses in the United States.
A. Did this firm own inventories, regardless of where held, at the end of 2020 (or the period for which
you are reporting)?
Yes
6043
No - Go to
13
51211050
B. What was the value of the inventories owned by this firm on
December 31 in 2020?
$ Bil.
1.
Finished goods . . . . . . . . . . . . . . . . . . . . . . . . . .
1751
2.
Work-in-process . . . . . . . . . . . . . . . . . . . . . . . . .
1752
3.
4.
Materials, supplies, fuel, etc. . . . . . . . . . . . . . . . . . .
TOTAL BOOK VALUE
Sum of lines 1 through 3 . . . . . . . . . . . . . . . . . . . . .
1753
Mil.
2020
Thou.
Dol.
+
1754
CONTINUE ON PAGE 6
Form SA-51210
Page 6
(10-01-2020)
13 EXPORT REVENUE
An exported service is a service performed for a customer or client (individual, government, business
establishment, etc.) located outside the United States (i.e., outside the 50 States, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Include:
• Services performed for unaffiliated and affiliated foreign firms (i.e., foreign parent firms, subsidiaries, branches, etc.).
• Revenue from the sale of personal, business, or mainframe computer software to clients and customers located
outside the United States.
Exclude:
• Services provided to domestic subsidiaries of foreign firms.
A. Did the revenue reported in
6
include any revenue from exports?
Yes
0009
No - Go to
14
$ Bil.
B. What was this firm's revenue from exports in 2020? . . . . . . . . .
Mil.
2020
Thou.
Dol.
2100
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
51211068
1.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
ON PAGE 7
CONTINUE ON PAGE 7
Form SA-51210
Page 7
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
51211076
3.
Personnel Costs - Continued
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
1830
ON PAGE 8
CONTINUE ON PAGE 8
Form SA-51210
Page 8
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
51211084
15 and 16 Not Applicable.
CONTINUE ON PAGE 9
Form SA-51210
Page 9
(10-01-2020)
51211092
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-51213
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
51214013
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-51213
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
51214021
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-51213
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Allowances for cash and other discounts.
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
51214039
2.
Admissions to feature film exhibitions - The projection of
theatrical feature films in movie theaters, cinemas, and other venues
that were produced by foreign or domestic production companies . .
Other Revenue
a. Food and beverage sales - The sales of food and beverages
(alcoholic and nonalcoholic) on the premises from snack bars,
stands, or vending machines that are owned or operated by the
theater owner. Include the sale of food and beverages from
franchise outlets operating on the premises when the theater
owner is the franchisee. If a franchise outlet in this establishment
is operated by another company other than the theater owner,
please report the sale of food and beverages in line 2b . . . . . .
b. Rental of retail space - The rental or leasing of space for retail
sale on a concession basis for merchandise, prepared food and
beverages at places of entertainment or recreation other than
sports venues. Include space for the rental of coin-operated
machines such as vending machines, video games and gambling
machines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
c. Advertising services - The projection and/or display of
advertisements (including slides) on the movie screen and/or in
and around your facilities. Include advertising space sold by your
firm, as well as advertising space that is contracted out to another
firm or agency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
d. Coin-operated games and rides - The operation of video
games, arcades, and other amusements on the premises. If
operated by other than the theater owner, please report this
revenue in line 2b . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
6210
6213
6214
6215
6216
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-51213
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
2.
Other Revenue - Continued
e. All other operating revenue - Revenue not reported in lines
1 through 2d. If this item is greater than 20% of the total
operating revenue, specify the primary source of the
revenue below
3.
TOTAL OPERATING REVENUE
Sum of lines 1 through 2e . . . . . . . . . . . . . . . . . . . . . . . . .
$ Bil.
Mil.
2020
Thou.
Dol.
1799
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
1800
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
51214047
9 – 11 Not Applicable.
CONTINUE ON PAGE 5
Form SA-51213
Page 5
(10-01-2020)
12 INVENTORIES AT END OF YEAR
Report inventories at end of year at cost or market value using generally accepted accounting principles.
Include:
• Inventory held in Foreign Trade Zones or in bond warehouses in the United States.
A. Did this firm own inventories, regardless of where held, at the end of 2020 (or the period for
which you are reporting)?
Yes
6043
No - Go to
14
B. What was the value of the inventories owned by this firm on
December 31 in 2020?
$ Bil.
1. Finished goods . . . . . . . . . . . . . . . . . . . . . . . . . .
1751
2. Work-in-process
1752
. . . . . . . . . . . . . . . . . . . . . . . . .
3. Materials, supplies, fuel, etc. . . . . . . . . . . . . . . . . . . .
4. TOTAL BOOK VALUE
Sum of lines 1 through 3 . . . . . . . . . . . . . . . . . . . . .
1753
Mil.
2020
Thou.
Dol.
+
1754
13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
51214054
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-51213
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
51214062
3.
Personnel Costs - Continued
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
1830
ON PAGE 7
CONTINUE ON PAGE 7
Form SA-51213
Page 7
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
51214070
15 and 16 Not Applicable.
CONTINUE ON PAGE 8
Form SA-51213
Page 8
(10-01-2020)
51214088
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-51219
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
51229011
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-51219
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
51229029
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-51219
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Allowances for cash and other discounts.
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
2.
51229037
3.
4.
Audiovisual postproduction services - Providing computerized
and electronic image and sound processing services in audiovisual
works (e.g., editing, transfer, color correction, digital restoration,
visual effects, animation, duplication of masters, format conversion,
compression and digital encoding, captioning, titling, subtitling,
sound editing and design services) . . . . . . . . . . . . . . . . . . . . .
Motion picture film laboratory services - Processing motion
picture film, negative matching, color timing, printing (e.g.,
workprints, answer prints, intermediates), release printing, and film
cleaning, etc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Duplication and copying services - Multiple or limited duplication
of the master of a video, digital media, etc. Include screening copies,
approval copies, etc. The copies are usually on VHS, streaming video,
or DVD format. Exclude mass duplication of copies intended for the
retail or rental market. Limited reproduction of the master of a film,
video, digital media, etc. (e.g., edit masters, high definition masters,
clones, etc.) are included in line 1 . . . . . . . . . . . . . . . . . . . . . .
All other operating revenue - Revenue not reported in lines
1 through 3. If this item is greater than 20% of the total
operating revenue, specify the primary source of the revenue
below
$ Bil.
Mil.
2020
Thou.
Dol.
6221
6222
6223
1799
5.
7
TOTAL OPERATING REVENUE
Sum of lines 1 through 4 . . . . . . . . . . . . . . . . . . . . . . . . . .
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-51219
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
%
2501
9 – 11 Not Applicable.
12 INVENTORIES AT END OF YEAR
Report inventories at end of year at cost or market value using generally accepted accounting principles.
Include:
• Inventory held in Foreign Trade Zones or in bond warehouses in the United States.
A. Did this firm own inventories, regardless of where held, at the end of 2020 (or the period for
which you are reporting)?
Yes
6043
No - Go to
13
51229045
B. What was the value of the inventories owned by this firm on
December 31 in 2020?
$ Bil.
1. Finished goods . . . . . . . . . . . . . . . . . . . . . . . . . .
1751
2. Work-in-process
1752
. . . . . . . . . . . . . . . . . . . . . . . . .
3. Materials, supplies, fuel, etc. . . . . . . . . . . . . . . . . . . .
4. TOTAL BOOK VALUE
Sum of lines 1 through 3 . . . . . . . . . . . . . . . . . . . . .
1753
Mil.
2020
Thou.
Dol.
+
1754
CONTINUE ON PAGE 5
Form SA-51219
Page 5
(10-01-2020)
13 EXPORT REVENUE
An exported service is a service performed for a customer or client (individual, government, business
establishment, etc.) located outside the United States (i.e., outside the 50 States, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Include:
• Services performed for unaffiliated and affiliated foreign firms (i.e., foreign parent firms, subsidiaries, branches, etc.).
• Revenue from the sale of personal, business, or mainframe computer software to clients and customers located
outside the United States.
Exclude:
• Services provided to domestic subsidiaries of foreign firms.
A. Did the revenue reported in
6
include any revenue from exports?
Yes
0009
No - Go to
14
$ Bil.
B. What was this firm's revenue from exports in 2020? . . . . . . . . .
Mil.
2020
Thou.
Dol.
2100
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
51229052
1.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-51219
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
51229060
3.
Personnel Costs - Continued
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
1830
ON PAGE 7
CONTINUE ON PAGE 7
Form SA-51219
Page 7
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
51229078
15 and 16 Not Applicable.
CONTINUE ON PAGE 8
Form SA-51219
Page 8
(10-01-2020)
51229086
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-51222
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
51232015
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-51222
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
51232023
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-51222
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Allowances for cash and other discounts.
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
51232031
2.
Licensing Revenue
a. Licensing of rights to use musical compositions - Granting
the right to use a musical composition (whose rights you own) on
a fee or royalty basis. A musical composition may be the lyrics,
the music, or both. Include public performance rights, mechanical
rights, synchronization rights, videogram rights, commercial
advertisement rights, and print rights . . . . . . . . . . . . . . . . .
b. Licensing of rights to use musical recordings - Granting the
right to use a copyrighted recording (whose rights you own) on a
fee or royalty basis. Exclude permission to use the copyrighted
composition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other Operating Revenue
a. Sale of recordings - The sale of recordings (e.g., CDs, music
streaming and downloads, cassette tapes, vinyl records)
containing a variety of sound material (e.g., music, plays,
poetry, comedic routines). The sale of a recording is typically
accompanied by an implicit license, based upon the law, that
places some limits on the usage of the recording by the end
customer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. All other operating revenue - Revenue not reported in lines
1a through 2a. If this item is greater than 20% of the
total operating revenue, specify the primary source of the
revenue below
$ Bil.
Mil.
2020
Thou.
Dol.
6008
6009
6010
1799
3.
7
TOTAL OPERATING REVENUE
Sum of lines 1a through 2b
. . . . . . . . . . . . . . . . . . . . . . . .
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-51222
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
%
2501
9 – 11 Not Applicable.
12 INVENTORIES AT END OF YEAR
Report inventories at end of year at cost or market value using generally accepted accounting principles.
Include:
• Inventory held in Foreign Trade Zones or in bond warehouses in the United States.
A. Did this firm own inventories, regardless of where held, at the end of 2020 (or the period for
which you are reporting)?
Yes
6043
No - Go to
14
51232049
B. What was the value of the inventories owned by this firm on
December 31 in 2020?
$ Bil.
1. Finished goods . . . . . . . . . . . . . . . . . . . . . . . . . .
1751
2. Work-in-process
1752
. . . . . . . . . . . . . . . . . . . . . . . . .
3. Materials, supplies, fuel, etc. . . . . . . . . . . . . . . . . . . .
4. TOTAL BOOK VALUE
Sum of lines 1 through 3 . . . . . . . . . . . . . . . . . . . . .
1753
Mil.
2020
Thou.
Dol.
+
1754
13 Not Applicable.
CONTINUE ON PAGE 5
Form SA-51222
Page 5
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
51232056
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-51222
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
51232064
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-51222
Page 7
(10-01-2020)
51232072
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-51223
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
51233013
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-51223
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
51233021
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-51223
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
51233039
2.
Licensing Revenue
a. Licensing of rights to use musical compositions - Granting
the right to use a musical composition (whose rights you own) on
a fee or royalty basis. A musical composition may be the lyrics,
the music, or both. Include public performance rights, mechanical
rights, synchronization rights, videogram rights, commercial
advertisement rights, and print rights . . . . . . . . . . . . . . . . .
b. Licensing of rights to use musical recordings - Granting the
right to use a copyrighted recording (whose rights you own) on a
fee or royalty basis. Exclude permission to use the copyrighted
composition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other Operating Revenue
a. Administration of copyrights for others - Administering
copyright licenses owned by others. Include fees received from
ensuring that the copyright owner is paid for the use by others of
the copyrighted material . . . . . . . . . . . . . . . . . . . . . . . . .
b. Sale of recordings - The sale of recordings (e.g., CDs, music
streaming and downloads, cassette tapes, vinyl records)
containing a variety of sound material (e.g., music, plays,
poetry, comedic routines). The sale of a recording is typically
accompanied by an implicit license, based upon the law, that
places some limits on the usage of the recording by the end
customer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
c. Print music - The sale of musical compositions in printed
form or electronic text. Include prints of owned compositions
and of those for which your company has obtained rights to
the composition copyright, which are then distributed as sheet
music, folios, or books in printed form or electronic text to
wholesalers and retailers for ultimate consumption by consumers.
The licensing of the rights is included in line 1a . . . . . . . . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
6008
6009
6231
6010
6232
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-51223
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
2.
Other Operating Revenue - Continued
d. All other operating revenue - Revenue not reported in lines
1a through 2c. If this item is greater than 20% of the
total operating revenue, specify the primary source of the
revenue below
3.
TOTAL OPERATING REVENUE
Sum of lines 1a through 2d
. . . . . . . . . . . . . . . . . . . . . . . .
$ Bil.
Mil.
2020
Thou.
Dol.
1799
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
1800
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
51233047
9 – 11 Not Applicable.
CONTINUE ON PAGE 5
Form SA-51223
Page 5
(10-01-2020)
12 INVENTORIES AT END OF YEAR
Report inventories at end of year at cost or market value using generally accepted accounting principles.
Include:
• Inventory held in Foreign Trade Zones or in bond warehouses in the United States.
A. Did this firm own inventories, regardless of where held, at the end of 2020 (or the period for
which you are reporting)?
Yes
6043
No - Go to
14
B. What was the value of the inventories owned by this firm on
December 31 in 2020?
$ Bil.
1. Finished goods . . . . . . . . . . . . . . . . . . . . . . . . . .
1751
2. Work-in-process
1752
. . . . . . . . . . . . . . . . . . . . . . . . .
3. Materials, supplies, fuel, etc. . . . . . . . . . . . . . . . . . . .
4. TOTAL BOOK VALUE
Sum of lines 1 through 3 . . . . . . . . . . . . . . . . . . . . .
1753
Mil.
2020
Thou.
Dol.
+
1754
13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
51233054
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-51223
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
51233062
3.
Personnel Costs - Continued
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
1830
ON PAGE 7
CONTINUE ON PAGE 7
Form SA-51223
Page 7
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
51233070
15 and 16 Not Applicable.
CONTINUE ON PAGE 8
Form SA-51223
Page 8
(10-01-2020)
51233088
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-51224
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
51234011
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-51224
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
51234029
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-51224
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Allowances for cash and other discounts.
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
2.
3.
Studio recording - Services rendered in the process of converting
sounds, words, and music to a permanent physical format using the
specialized technical equipment of a sound recording studio. Exclude
all live recordings done outside a studio (e.g., concert hall, stadium,
outdoor stage, conference center) . . . . . . . . . . . . . . . . . . . . . .
Sound recording studio rental and leasing - Permitting others
to use a sound recording studio, without provision of primary
technicians. The studio supervises the client"s operation of the sound
recording equipment
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
All other operating revenue - Revenue not reported in lines 1
and 2. If this item is greater than 20% of the total operating
revenue, specify the primary source of the revenue below
$ Bil.
Mil.
2020
Thou.
Dol.
6241
6242
51234037
1799
4.
7
TOTAL OPERATING REVENUE
Sum of lines 1 through 3 . . . . . . . . . . . . . . . . . . . . . . . . . .
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-51224
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
%
2501
9 – 11 Not Applicable.
12 INVENTORIES AT END OF YEAR
Report inventories at end of year at cost or market value using generally accepted accounting principles.
Include:
• Inventory held in Foreign Trade Zones or in bond warehouses in the United States.
A. Did this firm own inventories, regardless of where held, at the end of 2020 (or the period for
which you are reporting)?
Yes
6043
No - Go to
14
51234045
B. What was the value of the inventories owned by this firm on
December 31 in 2020?
$ Bil.
1. Finished goods . . . . . . . . . . . . . . . . . . . . . . . . . .
1751
2. Work-in-process
1752
. . . . . . . . . . . . . . . . . . . . . . . . .
3. Materials, supplies, fuel, etc. . . . . . . . . . . . . . . . . . . .
4. TOTAL BOOK VALUE
Sum of lines 1 through 3 . . . . . . . . . . . . . . . . . . . . .
1753
Mil.
2020
Thou.
Dol.
+
1754
13 Not Applicable.
CONTINUE ON PAGE 5
Form SA-51224
Page 5
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
51234052
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-51224
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
51234060
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-51224
Page 7
(10-01-2020)
51234078
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-51510
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
51511012
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-51510
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
51511020
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-51510
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Allowances for cash and other discounts.
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
2.
3.
National/regional/local air time - Providing air time for
broadcasting advertising content and program content (e.g.,
commercials, real estate listings, infomercials, sponsorship) . . . . . .
Public and non-commercial programming services - Providing
television and radio broadcasts, generally without the insertion of
advertising messages, for the benefit of the public at large. The
broadcasting of these programs is largely financed by grants, gifts,
subsidies, membership dues, underwriting, contracts, fundraising,
royalties, and sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
All other operating revenue - Revenue not reported in lines 1 and
2. Include network compensation. If this item is greater than
20% of the total operating revenue, specify the primary source
of the revenue below
$ Bil.
Mil.
2020
Thou.
Dol.
6250
6254
51511038
1799
4.
7
TOTAL OPERATING REVENUE
Sum of lines 1 through 3 . . . . . . . . . . . . . . . . . . . . . . . . . .
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-51510
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
51511046
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-51510
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
51511053
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4e . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-51510
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Broadcast rights and music license fees - The cost of
broadcast rights to feature films, syndicated programming, sports
events, and other programming. Exclude capitalized costs . . . .
b. Network compensation fees (networks only) - The cost of
programming time purchased from affiliated and independent
stations. Exclude the cost of programming time purchased from
stations owned by your company . . . . . . . . . . . . . . . . . . . .
c. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
d. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
e. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1830
1855
6255
6256
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4e . . . . . . . . . . . . . . . . . . . . . . . . .
1900
51511061
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-51510
Page 7
(10-01-2020)
51511079
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-51520
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
51521011
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-51520
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
51521029
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-51520
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
51521037
2.
Advertising and Program Revenue
a. Licensing of rights to broadcast specialty programming
protected by copyright - Granting permission to broadcast
specialty television and audio programming (usually an entire
channel that is implicitly or explicitly protected by copyright
owned or controlled by the licensor) . . . . . . . . . . . . . . . . . .
b. Air time - Providing television air time to clients for broadcasting
both advertising content and program content, on television
stations and networks and on cable and other subscription
television program systems. Include local, regional, or national
air time; advertising content such as advertising messages,
real estate listings, infomercials, home shopping channels,
sponsorships; and non-commercial programs such as news,
financial, religious, educational, and community information
programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
All other operating revenue - Revenue not reported in lines 1a
and 1b. If this item is greater than 20% of the total operating
revenue, specify the primary source of the revenue below
$ Bil.
Mil.
2020
Thou.
Dol.
6261
6012
1799
3.
7
TOTAL OPERATING REVENUE
Sum of lines 1a through 2 . . . . . . . . . . . . . . . . . . . . . . . . .
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-51520
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
51521045
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-51520
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
51521052
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4d
. . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-51520
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Program and production costs - Include talent and music
license fees, the value of bartered programming, and all other
costs of programming and production. Exclude capitalized costs
b. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
c. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
d. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1830
1855
6013
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4d
. . . . . . . . . . . . . . . . . . . . . . . .
1900
51521060
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-51520
Page 7
(10-01-2020)
51521078
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-51710
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
51711018
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-51710
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
51711026
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-51710
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
51711034
1.
2.
Fixed Services
a. Fixed local telephony - Providing access to the public switched
telephone network (PSTN) for the transmission and switching
of voice, data, and video within and between local calling areas,
where the call is made from a fixed location. Include basic
service connection fees; revenue from extended areas; local
private lines; public telephone services provided with the basic
service area; and fixed local calling features such as directory
assistance, caller identification, call forwarding, and call waiting
b. Fixed long-distance telephony - Providing outbound or
inbound calls made from a fixed customer location where
the call is paid for by the caller or the recipient and the call
transmits beyond the basic service area. Include international
call originating in the United States, any charges for operator
assistance or special billings directly related to these calls . . . .
c. Fixed all distance telephony (no distinction between local
or long distance) - Transmission and switching of voice, data,
and video over the public switched telephone network (PSTN),
where the call is made from a fixed customer location and where
the charges are not distance sensitive . . . . . . . . . . . . . . . .
Other Telecommunications Services
a. Carrier services - Providing wired or wireless services
to originate, terminate, or transmit calls for another
telecommunication service provider, including transoceanic
telecommunications. Include network access and Internet
backbone services, charges such as interconnection and
settlement charges for the termination of domestic or
international calls, charges to long distance carriers for
calls originating at a payphone or within another carrier's
local network, charges for jointly used facilities such as pole
attachments, and charges for the exclusive rights of circuits . . .
CONTINUE WITH
6
.
6015
.
6016
.
6281
.
6017
$ Bil.
Mil.
2020
Thou.
Dol.
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-51710
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
2.
51711042
3.
Other Telecommunications Services - Continued
b. Private network services - Providing a wired or wireless
telecommunication link(s) between specified points for the
exclusive use of the client. Include packet switching services.
Exclude provision of private links to telecommunication service
providers as classified in line 2a . . . . . . . . . . . . . . . . . . . .
c. Subscriber line charges - Fees received from end users and
paid directly to local telephone companies. This fee, regulated and
capped by the Federal Communication Commission, covers the
cost of connecting end users' calls to the telephone network . . .
d. Internet access services - Providing a direct connection to
the Internet, both wired and wireless. Include broadband,
narrowband, digital subscriber lines (DSL), dial-up, and always-on
Internet access services . . . . . . . . . . . . . . . . . . . . . . . . . .
e. Internet telephony - Providing a direct connection to the
Internet, wired or wireless, for the transmission of voice or data to
fixed local telephone locations on the public switched telephone
network (PSTN). Include 911 service and a number to mimic a
local fixed telephone number for the purpose of receiving calls
from local fixed telephone users in the same local calling area. A
broadband connection to the Internet is a prerequirement in order
to obtain this service. Include Voice Over Internet Protocol (VOIP)
and related Internet telephony services . . . . . . . . . . . . . . . .
f. Telecommunication network installation services - Installing
wires and other equipment to put a telecommunication network in
place . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Resale of telecommunications equipment, retail - Retailing
of telecommunications equipment such as fixed or mobile
telephones, pagers, mobile radio units, key telephones, Private
Branch Exchanges (PBX), modems, and data terminal equipment,
purchased on own-account for resale . . . . . . . . . . . . . . . . .
h. Rental of telecommunications equipment - Renting or leasing
telecommunication equipment such as fixed or mobile telephones,
pagers, mobile radio units, key telephones, PBX, modems, and
data terminal equipment . . . . . . . . . . . . . . . . . . . . . . . . .
i. Repair and maintenance services for telecommunications
equipment - Repair and maintenance of telecommunications
equipment, facilities, and related products on or off a customer's
premises. Include telephones, modems, multi-plexers, earth
stations, etc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other Operating Revenue
a. Basic programming package - Providing subscriber access to
a basic range of programming services generally for a monthly
fee. Include initial connection to network or reconnection to the
network charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Premium programming package - Providing subscriber
programming services in addition to those included in the basic
package for a fee separate from, and in addition to, the basic
monthly fee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
c. Pay-per-view - Providing subscribers the ability to view a specific
program (movie or event) from his/her home for a fee separate
from, and in addition to, the monthly fee for basic or discretionary
programming packages . . . . . . . . . . . . . . . . . . . . . . . . . .
d. Air time - Providing television air time to clients for broadcasting
both advertising content and program content, on television
stations and networks and on cable and other subscription
television program systems . . . . . . . . . . . . . . . . . . . . . . .
e. Rental and resale of program distribution equipment Renting and retailing equipment necessary to receive
programming packages via a program distribution network . . . .
f. Installation services for connections to program
distribution networks - Installing cable on the customer
premises and/or installing outlets to connect to the program
distribution network . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Website hosting services - Providing the infrastructure to host a
customer's website and related files . . . . . . . . . . . . . . . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
6018
6282
6019
6020
6021
6022
6023
6024
6321
6322
6323
6012
6324
6325
6031
ON PAGE 5
CONTINUE ON PAGE 5
Form SA-51710
6
Page 5
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
3.
Other Operating Revenue - Continued
h. All other operating revenue - Revenue not reported in lines
1a through 3g. If this item is greater than 20% of the
total operating revenue, specify the primary source of the
revenue below
4.
TOTAL OPERATING REVENUE
Sum of lines 1a through 3h
. . . . . . . . . . . . . . . . . . . . . . . .
$ Bil.
Mil.
2020
Thou.
Dol.
1799
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
1800
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
51711059
9 and 10 Not Applicable.
CONTINUE ON PAGE 6
Form SA-51710
Page 6
(10-01-2020)
11 CLASS OF CUSTOMER
Total Revenue
A. What percentage of sales, receipts, or revenue reported in
following classes of customers in 2020?
6
2020
Percent
was received from the
1. Household consumers and individual users . . . . . . . . . . . . . . . . . . . . . . .
2. Business firms, not-for-profit organizations, and Government (Federal, state, and
local) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
%
1763
1760
%
+
1 00%
Fixed Local Telephony
B. What percentage of fixed local telephony revenue reported in
from the following categories?
6
2020
Percent
, line 1a, was received
1. Household consumers and individual users . . . . . . . . . . . . . . . . . . . . . . .
2. Business firms, not-for-profit organizations, and Government (Federal, state, and
local) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
%
6285
6273
%
+
1 00%
Fixed Long-distance Telephony
C. What percentage of fixed long-distance telephony revenue reported in
received from the following categories?
6
2020
Percent
, line 1b, was
1. Household consumers and individual users . . . . . . . . . . . . . . . . . . . . . . .
2. Business firms, not-for-profit organizations, and Government (Federal, state, and
local) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
%
6288
6274
%
+
1 00%
Subscriber Line Charges
D. What percentage of subscriber line charges revenue reported in
from the following categories?
6
2020
Percent
, line 2c, was received
1. Household consumers and individual users . . . . . . . . . . . . . . . . . . . . . . .
2. Business firms, not-for-profit organizations, and Government (Federal, state, and
local) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
%
6291
6275
+
%
1 00%
51711067
12 and 13 Not Applicable.
CONTINUE ON PAGE 7
Form SA-51710
Page 7
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
51711075
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4f . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 8
CONTINUE ON PAGE 8
Form SA-51710
Page 8
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
51711083
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4f . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Access charges - Payment for access to the local loop. Firms
providing cellular phone service, report interconnection fees here.
Include fees for leased facilities access charges paid to foreign
companies for international calls originating in the United States
b. Universal service contributions (USC) and other similar
charges - Payments to state and federal governments to support
universal funds for services for local and independent providers .
c. Program and production costs - Include talent and music
license fees, the value of bartered programming, and all other
costs of programming and production. Exclude capitalized costs
d. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
e. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
6025
6026
6013
1831
1832
ON PAGE 9
CONTINUE ON PAGE 9
Form SA-51710
Page 9
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
4.
Other Operating Expenses - Continued
f. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4f . . . . . . . . . . . . . . . . . . . . . . . . .
$ Bil.
Mil.
2020
Thou.
Dol.
1889
1900
51711091
15 and 16 Not Applicable.
CONTINUE ON PAGE 10
Form SA-51710
Page 10
(10-01-2020)
51711109
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-51721
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
51723013
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-51721
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
51723021
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-51721
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report net selling value after discounts and allowances.
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
51723039
1.
Mobile Services
a. Messaging (paging) services - Providing mobile radio service
that subscribers primarily use to receive voice, text, or tone
messages with small radio receivers. These devices may or may
not be accessed by the public switched telephone network (PSTN)
b. Mobile telephony - Providing access to the public switched
and/or mobile switching center telephone networks for the
transmission and switching of voice, data, and video within
and between local calling areas, where the call originates from
or terminates into a portable handset. Include value added
services, calling features, transmissions using cellular, Personal
Communications Services (PCS), Enhanced Specialized Mobile
Radio (ESMR), and similar technologies . . . . . . . . . . . . . . . .
c. Mobile long-distance - Providing access to the public switched
and/or mobile switching center telephone networks for the
transmission of switching voice, data, and video, where the call
originates from or transmits into a portable headset. Include
roaming charges, calls using cellular, PCS, and ESMR technology
d. Mobile all distance - Providing access to the public switched
and/or mobile switching center telephone networks for the
transmission of switching voice, data, and video, where the call
originates from or transmits into a portable headset and where
there is no distinction between local and long distance areas.
Include calls using cellular PCS, and ESMR, mobile satellite
telephony, air-to-ground, and ship-to-shore telecommunication
services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
6301
6027
6311
6312
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-51721
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
2.
3.
Other Telecommunications Services
a. Internet access services - Providing a direct connection to
the Internet, both wired and wireless. Include broadband,
narrowband, digital subscriber lines (DSL), dial-up, and always-on
Internet access services . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Telecommunication network installation services - Installing
wires and other equipment to put a telecommunication network in
place . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
c. Resale of telecommunications equipment, retail - Retailing
of telecommunications equipment such as fixed or mobile
telephones, pagers, mobile radio units, key telephones, Private
Branch Exchanges (PBX), modems, and data terminal equipment,
purchased on own-account for resale . . . . . . . . . . . . . . . . .
d. Rental of telecommunications equipment - Renting or leasing
telecommunication equipment such as fixed or mobile telephones,
pagers, mobile radio units, key telephones, PBX, modems, and
data terminal equipment . . . . . . . . . . . . . . . . . . . . . . . . .
e. Repair and maintenance services for telecommunications
equipment - Repair and maintenance of telecommunications
equipment, facilities, and related products on or off a customer's
premises. Include telephones, modems, multi-plexers, earth
stations, etc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
All other operating revenue - Revenue not reported in lines
1a through 2e. If this item is greater than 20% of the total
operating revenue, specify the primary source of the revenue
below
$ Bil.
Mil.
2020
Thou.
Dol.
6019
6021
6022
6023
6024
1799
4.
TOTAL OPERATING REVENUE
Sum of lines 1a through 3 . . . . . . . . . . . . . . . . . . . . . . . . .
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
1800
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
51723047
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
CONTINUE ON PAGE 5
Form SA-51721
Page 5
(10-01-2020)
9 and 10 Not Applicable.
11 CLASS OF CUSTOMER
What percentage of sales, receipts, or revenue reported in
following classes of customers in 2020?
1. Household consumers and individual users
6
2020
Percent
was received from the
. . . . . . . . . . . . . . . . . . . . . . . .
1763
2. Business firms, not-for-profit organizations, and Government (Federal, state, and local) .
1760
%
%
+
1 00%
12 and 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
51723054
1.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-51721
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
2.
51723062
3.
4.
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4e . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Access charges - Payment for access to the local loop. Firms
providing cellular phone service, report interconnection fees here.
Include fees for leased facilities access charges paid to foreign
companies for international calls originating in the United States
b. Universal service contributions (USC) and other similar
charges - Payments to state and federal governments to support
universal funds for services for local and independent providers .
c. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1824
1825
1826
1845
1848
1849
1850
1851
1854
1830
1855
6025
6026
1831
ON PAGE 7
CONTINUE ON PAGE 7
Form SA-51721
Page 7
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
4.
Other Operating Expenses - Continued
d. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
e. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4e . . . . . . . . . . . . . . . . . . . . . . . . .
1900
51723070
15 and 16 Not Applicable.
CONTINUE ON PAGE 8
Form SA-51721
Page 8
(10-01-2020)
51723088
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-51730
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
51731016
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-51730
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
51731024
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-51730
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
2.
51731032
3.
4.
Fixed local telephony - Providing access to the public switched
telephone network (PSTN) for the transmission and switching
of voice, data, and video within and between local calling areas,
where the call is made from a fixed location. Include basic service
connection fees; revenue from extended areas; local private lines;
public telephone services provided with the basic service area;
and fixed local calling features such as directory assistance, caller
identification, call forwarding, and call waiting . . . . . . . . . . . . . .
Fixed long-distance telephony - Providing outbound or inbound
calls made from a fixed customer location where the call is paid
for by the caller or the recipient and the call transmits beyond the
basic service area. Include international call originating in the United
States, any charges for operator assistance or special billings directly
related to these calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mobile telephony - Providing access to the public switched and/
or mobile switching center telephone networks for the transmission
and switching of voice, data, and video within and between local
calling areas, where the call originates from or terminates into a
portable handset. Include value added services, calling features,
transmissions using cellular, Personal Communications Services
(PCS), Enhanced Specialized Mobile Radio (ESMR), and similar
technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Carrier services - Providing wired or wireless services to originate,
terminate, or transmit calls for another telecommunication service
provider, including transoceanic telecommunications. Include
network access and Internet backbone services, charges such as
interconnection and settlement charges for the termination of
domestic or international calls, charges to long distance carriers
for calls originating at a payphone or within another carrier's local
network, charges for jointly used facilities such as pole attachments,
and charges for the exclusive rights of circuits . . . . . . . . . . . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
6015
6016
6027
6017
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-51730
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
5.
All other operating revenue - Revenue not reported in lines
1 through 4. If this item is greater than 20% of the total
operating revenue, specify the primary source of the revenue
below
6.
TOTAL OPERATING REVENUE
Sum of lines 1 though 5 . . . . . . . . . . . . . . . . . . . . . . . . . . .
$ Bil.
Mil.
2020
Thou.
Dol.
1799
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
1800
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
%
2501
9 and 10 Not Applicable.
11 CLASS OF CUSTOMER
What percentage of sales, receipts, or revenue reported in
following classes of customers in 2020?
51731040
1. Household consumers and individual users
6
2020
Percent
was received from the
. . . . . . . . . . . . . . . . . . . . . . . .
1763
2. Business firms, not-for-profit organizations, and Government (Federal, state, and local) .
1760
%
+
%
1 00%
12 and 13 Not Applicable.
CONTINUE ON PAGE 5
Form SA-51730
Page 5
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
51731057
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-51730
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
51731065
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4d
. . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Access charges - Payment for access to the local loop. Firms
providing cellular phone service, report interconnection fees here.
Include fees for leased facilities access charges paid to foreign
companies for international calls originating in the United States
b. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
c. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
d. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
6025
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4d
. . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-51730
Page 7
(10-01-2020)
51731073
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-51740
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
51741015
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-51740
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
51741023
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-51740
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
2.
51741031
3.
Carrier services - Providing wired or wireless services to originate,
terminate, or transmit calls for another telecommunication service
provider, including transoceanic telecommunications. Include
network access and Internet backbone services, charges such as
interconnection and settlement charges for the termination of
domestic or international calls, charges to long distance carriers
for calls originating at a payphone or within another carrier's local
network, charges for jointly used facilities such as pole attachments,
and charges for the exclusive rights of circuits . . . . . . . . . . . . . .
Private network services - Providing a wired or wireless
telecommunication link(s) between specified points for the exclusive
use of the client. Include packet switching services. Exclude
provision of private links to telecommunication service providers as
classified in line 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
All other operating revenue - Revenue not reported in lines 1
and 2. If this item is greater than 20% of the total operating
revenue, specify the primary source of the revenue below
$ Bil.
Mil.
2020
Thou.
Dol.
6017
6018
1799
4.
7
TOTAL OPERATING REVENUE
Sum of lines 1 through 3 . . . . . . . . . . . . . . . . . . . . . . . . . .
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-51740
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
51741049
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-51740
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
51741056
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4d
. . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-51740
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Access charges - Payment for access to the local loop. Firms
providing cellular phone service, report interconnection fees here.
Include fees for leased facilities access charges paid to foreign
companies for international calls originating in the United States
b. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
c. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
d. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1830
1855
6025
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4d
. . . . . . . . . . . . . . . . . . . . . . . .
1900
51741064
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-51740
Page 7
(10-01-2020)
51741072
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-51790
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
51791010
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-51790
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
51791028
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-51790
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
$ Bil.
1.
2020
Thou.
Dol.
1800
Not Applicable.
51791036
7
TOTAL OPERATING REVENUE . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mil.
CONTINUE ON PAGE 4
Form SA-51790
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
51791044
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-51790
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
51791051
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4d
. . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-51790
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Access charges - Payment for access to the local loop. Firms
providing cellular phone service, report interconnection fees here.
Include fees for leased facilities access charges paid to foreign
companies for international calls originating in the United States
b. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
c. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
d. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1830
1855
6025
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4d
. . . . . . . . . . . . . . . . . . . . . . . .
1900
51791069
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-51790
Page 7
(10-01-2020)
51791077
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-51820
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
51830016
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-51820
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
51830024
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-51820
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
51830032
2.
Data Processing, Information Technology (IT) Infrastructure
Provisioning, and Hosting Services
a. Data processing, information technology (IT) infrastructure
provisioning, and hosting services - Providing IT services
and labor to host, support, and manage business processes for
others; managing and administering data as an organizational
resource (e.g., data modeling, data mobilization, data mapping/
rationalization, data mining, system architecture); providing leased
software applications from a centralized, hosted, and managed
computing environment; providing the infrastructure to host a
customer's website and related files; providing rack space for
servers or enterprise platforms with connections to the Internet
or other communication networks and routine monitoring of such
servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other Operating Revenue
a. Information technology (IT) design and development
services - Providing technical expertise to design and develop
an IT solution (e.g., custom applications, networks, computer
systems) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Information technology (IT) technical support services Providing technical expertise to solve software, hardware, or
computer system problems for others . . . . . . . . . . . . . . . . .
c. Information technology (IT) technical consulting services
- Providing advice or expert opinion on technical matters related
to the use of information technology (e.g., hardware and software
requirements and procurement, systems integration, and security).
Exclude non IT-related consulting; report in line 2f . . . . . . . . .
d. Information and document transformation services Imaging or other data capture services (e.g., data conversion, data
migration services) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
6364
6032
6035
6005
6365
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-51820
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
2.
Other Operating Revenue - Continued
e. Software publishing - Developing software for wide distribution,
mass production, or licensing . . . . . . . . . . . . . . . . . . . . . .
f. Resale of computer hardware and software - Retailing of
computer hardware and software . . . . . . . . . . . . . . . . . . . .
g. All other operating revenue - Revenue not reported in lines
1a through 2f. If this item is greater than 20% of the
total operating revenue, specify the primary source of the
revenue below
$ Bil.
Mil.
2020
Thou.
Dol.
6036
6006
1799
3.
TOTAL OPERATING REVENUE
Sum of lines 1a through 2g
. . . . . . . . . . . . . . . . . . . . . . . .
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
1800
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
51830040
9 – 13 Not Applicable.
CONTINUE ON PAGE 5
Form SA-51820
Page 5
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
51830057
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-51820
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
51830065
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-51820
Page 7
(10-01-2020)
51830073
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-51911
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
51921013
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-51911
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
51921021
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-51911
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
2.
Licensing of rights to use syndicated media content - Granting
permission to others to use media content (e.g., news reports,
articles, features, photography graphics, comic strips, ready-to-air
radio and television programs, websites) . . . . . . . . . . . . . . . . .
All other operating revenue - Revenue not reported in line 1. If
this item is greater than 20% of the total operating revenue,
specify the primary source of the revenue below
$ Bil.
Mil.
2020
Thou.
Dol.
6371
1799
3.
1800
Not Applicable.
51921039
7
TOTAL OPERATING REVENUE
Sum of lines 1 and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE ON PAGE 4
Form SA-51911
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
51921047
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-51911
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
51921054
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-51911
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
51921062
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-51911
Page 7
(10-01-2020)
51921070
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-51912
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
51922011
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-51912
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
51922029
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-51912
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
TAX STATUS
A. Is this firm or organization operated on a not-for-profit basis?
Yes
0031
No - Go to
6
B. Was all or part of the income of this firm or organization exempt from Federal income taxes under
section 501 of the Internal Revenue Code?
Yes
0030
No
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
51922037
INSTRUCTIONS FOR TAXABLE FIRMS
Include:
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
Exclude:
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
INSTRUCTIONS FOR TAX-EXEMPT FIRMS
Include:
• Program service revenue for services provided in the applicable period, whether or not payment was received in the
applicable period.
• Gross sales of merchandise minus returns and allowances.
• Income from interest, dividends, gross rents (including display space rentals and share of receipts from departments
operated by other companies), royalties, and other investments.
• Gross contributions, gifts, and grants (whether or not restricted for use in operations).
• Commissions earned from the sale of merchandise owned by others (including commissions from vending machine
operators).
• Gross receipts from fundraising activities.
Exclude:
• Gross receipts of departments or concessions operated by other companies.
• Amounts transferred to operating funds from capital or reserve funds.
CONTINUE ON PAGE 4
Form SA-51912
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
1.
$ Bil.
Mil.
2020
Thou.
Dol.
Non-Operating Revenue (Lines 1a through 1d to be completed by
tax-exempt firms only)
a. Contributions, gifts, and grants received
. . . . . . . . . . . .
b. Investment and property income - Include interest and
dividends. Exclude gains (losses) from assets sold . . . . . . . . .
c. Program service - Include revenue from the sale of any
admissions (excluding state, local, or admission taxes); the use of
facilities; the operation of schools, classes, training facilities, and
instructional services; registration fees received in connection with
a meeting or convention; equipment rental services; government
contracts; and other fees received for providing a service . . . . .
d. All other non-operating revenue - Revenue not reported in
lines 1a through 1c. Include capital gains and losses. If this
item is greater than 20% of the total revenue, specify the
primary source of revenue below
1741
1742
1743
1809
2.
TOTAL REVENUE (To be completed by tax-exempt and taxable
firms)
For tax-exempt firms this is the sum of lines 1a through 1d . . . . .
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
1800
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
51922045
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
CONTINUE ON PAGE 5
Form SA-51912
Page 5
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
51922052
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-51912
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
51922060
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-51912
Page 7
(10-01-2020)
51922078
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-51913
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
51923019
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-51913
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
51923027
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-51913
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
2.
3.
51923035
4.
Publishing and broadcasting of content on the InternetPublishing and broadcasting audio, video, text and graphics content
on the Internet. Include Internet content paid for by subscriptions,
pay-per-view, membership fees, fees for downloads, and fees for
other forms for licensed access . . . . . . . . . . . . . . . . . . . . . . .
Online advertising space - Provision of space for electronic
advertising distributed over the Internet (e.g., banner ads, buttons,
text links, interstitials, rich media ads, streaming audio and video ads)
Licensing of rights to use intellectual property - Granting
permission to others to use (e.g., broadcast, publish, reproduce,
record, modify, incorporate, distribute) intellectual property (e.g.,
software, books, films, plays, music, graphics, photography,
inventions, processes, trademarks) for an agreed period of time.
Exclude the outright sale of rights in perpetuity; report these in
line 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
All other operating revenue - Revenue not reported in lines
1 through 3. If this item is greater than 20% of the total
operating revenue, specify the primary source of the revenue
below
$ Bil.
Mil.
2020
Thou.
Dol.
6271
6014
6272
1799
5.
7
TOTAL OPERATING REVENUE
Sum of lines 1 through 4 . . . . . . . . . . . . . . . . . . . . . . . . . .
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-51913
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
%
2501
9 and 10 Not Applicable.
11 CLASS OF CUSTOMER
What percentage of sales, receipts, or revenue reported in
following classes of customers in 2020?
1. Household consumers and individual users
6
2020
Percent
was received from the
. . . . . . . . . . . . . . . . . . . . . . . .
1763
2. Business firms, not-for-profit organizations, and Government (Federal, state, and local) .
1760
%
+
%
1 00%
51923043
12 and 13 Not Applicable.
CONTINUE ON PAGE 5
Form SA-51913
Page 5
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
51923050
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-51913
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
51923068
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-51913
Page 7
(10-01-2020)
51923076
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-51919
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
51929016
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-51919
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
51929024
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-51919
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
2.
3.
Information search and retrieval services - Providing a
systematic search for and retrieval of information (e.g., documents,
databases, archived publications) based on established search criteria
Information services - Storing collections of information for
dissemination or other access. Include stock photo services,
telephone based recordings, provision of real time financial market
data, bulletin broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . .
All other operating revenue - Revenue not reported in lines 1
and 2. Include media monitoring and analysis and advertising. If
this item is greater than 20% of the total operating revenue,
specify the primary source of the revenue below
$ Bil.
Mil.
2020
Thou.
Dol.
6391
6392
1799
51929032
4.
7
TOTAL OPERATING REVENUE
Sum of lines 1 through 3 . . . . . . . . . . . . . . . . . . . . . . . . . .
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-51919
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
51929040
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-51919
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
51929057
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-51919
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
51929065
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-51919
Page 7
(10-01-2020)
51929073
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-52000
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
52001013
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-52000
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
52001021
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-52000
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Amounts received for work subcontracted to others.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Dues and assessments from members and affiliates.
• Income from investments, sales of company-owned real estate (land and building) or other assets (except inventory
held for resale), securities, gifts, loans, contributions, and grants.
• Interest earned from financing leases. Interest earned from sales, rent or lease under capital, finance, or full payout.
Also include interest, dividends, and royalties.
• Net realized gains (losses) within specified area(s) of activity.
• Rents from separately operated departments, concessions, etc., which are leased to others.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Net unrealized gains (losses).
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
• Revenue from the sale of used equipment.
$ Bil.
1.
2020
Thou.
Dol.
1800
Not Applicable.
52001039
7
TOTAL OPERATING REVENUE . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mil.
CONTINUE ON PAGE 4
Form SA-52000
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
52001047
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-52000
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
52001054
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4d
. . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-52000
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. Operating interest expense . . . . . . . . . . . . . . . . . . . . . .
d. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1830
1855
1831
1832
2110
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4d
. . . . . . . . . . . . . . . . . . . . . . . .
1900
52001062
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-52000
Page 7
(10-01-2020)
52001070
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-52200
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
52210010
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-52200
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
52210028
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-52200
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Amounts received for work subcontracted to others.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Dues and assessments from members and affiliates.
• Income from investments, sales of company-owned real estate (land and building) or other assets (except inventory
held for resale), securities, gifts, loans, contributions, and grants.
• Interest earned from financing leases. Interest earned from sales, rent or lease under capital, finance, or full payout.
Also include interest, dividends, and royalties.
• Net realized gains (losses) within specified area(s) of activity.
• Rents from separately operated departments, concessions, etc., which are leased to others.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Net unrealized gains (losses).
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
• Revenue from the sale of used equipment.
Mark "X"
if None
1.
52210036
2.
3.
4.
5.
Loan income from consumers - Include interest received,
origination, other fees received, and revenue from sales of loans.
Include secured (e.g., residential mortgages, home equity, vehicle,
other) and unsecured loans
. . . . . . . . . . . . . . . . . . . . . . . .
Loan income from businesses and governments - Include
interest received, origination, other fees received, and revenue from
sales of loans for commercial and industrial mortgages and other.
Include government guaranteed loans, loans secured by accounts
receivables and inventories, and loans to government agencies and
foreign governments
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Credit card income from consumers - Include interest, fees,
processing, insurance, and services . . . . . . . . . . . . . . . . . . . .
Credit card income from businesses and governments Include interest, fees, processing, insurance, and services
. . . . .
All other operating revenue - Revenue not reported in lines
1 through 4. If this item is greater than 20% of the total
operating revenue, specify the primary source of the revenue
below
.
2120
.
2121
.
2122
.
2123
$ Bil.
Mil.
2020
Thou.
Dol.
1799
6.
7
TOTAL OPERATING REVENUE
Sum of lines 1 through 5 . . . . . . . . . . . . . . . . . . . . . . . . . .
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-52200
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
52210044
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-52200
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
52210051
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4d
. . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-52200
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. Operating interest expense . . . . . . . . . . . . . . . . . . . . . .
d. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1830
1855
1831
1832
2110
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4d
. . . . . . . . . . . . . . . . . . . . . . . .
1900
52210069
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-52200
Page 7
(10-01-2020)
52210077
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-52311
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
52321015
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-52311
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
52321023
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-52311
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Amounts received for work subcontracted to others.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Dues and assessments from members and affiliates.
• Income from investments, sales of company-owned real estate (land and building) or other assets (except inventory
held for resale), securities, gifts, loans, contributions, and grants.
• Interest earned from financing leases. Interest earned from sales, rent or lease under capital, finance, or full payout.
Also include interest, dividends, and royalties.
• Net realized gains (losses) within specified area(s) of activity.
• Rents from separately operated departments, concessions, etc., which are leased to others.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Net unrealized gains (losses).
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
• Revenue from the sale of used equipment.
Mark "X"
if None
1.
2.
52321031
3.
4.
5.
Securities origination products - These products assist the issuers
of securities (businesses and governments) in creating their securities
and having them distributed to the investing public. The service may
involve advising the issuer, purchasing the securities and selling
them (underwriting), or acting as an agent in marketing the securities
Brokering and dealing products - debt instruments - Brokering
and dealing in debt instruments (e.g., bills, bonds, notes, CDs,
Guaranteed Investment Contracts (GICs), commercial paper, bankers
acceptances, all other debt instrument products) . . . . . . . . . . . . .
Brokering and dealing products - equities - Brokering and dealing
in equity securities (e.g., common stock, preferred stock, convertible
bonds, warrants, industrial corporations, commercial corporations,
non-financial services corporations, financial corporations, holding
companies, American Depository Receipts, Estate Contribution
Certificates, and all other equity products) . . . . . . . . . . . . . . . . .
Brokering and dealing products - derivative contracts Brokering and dealing derivative contracts (e.g., forward, swap,
option, credit derivative contracts, all other derivative contracts
traded over-the-counter or on exchanges) . . . . . . . . . . . . . . . . .
Brokering and dealing investment company securities Brokering and dealing investment company securities (e.g., mutual
funds, closed-end funds, unit investment trusts) . . . . . . . . . . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
2161
2162
2101
2102
2163
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-52311
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
Repurchase agreements - net gains (losses) - The sale of a
security to a counterparty for cash with an agreement to repurchase
it at a fixed price on a specified future date. A reverse repurchase
agreement is from the perspective of the counterparty to a
repurchase agreement, i.e., the purchase of a security from a
counterparty for cash with an agreement to sell it at a fixed price on
a specified future date . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7. Trading debt instruments on own account - net gains (losses) Gains made from buying and selling debt securities on own account
8. Trading equities on own account - net gains (losses) - Gains
made from buying and selling equity securities on own account . . .
9. Trading derivative contracts on own account - net gains
(losses) - Gains made from buying and selling derivative contracts
on own account
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10. Financial Planning and Investment Management Products
a. Financial planning and investment management services
for individuals - Providing financial planning, advisory, and
investment management services for private individuals . . . . . .
b. Financial planning and investment management services
for businesses and governments - Providing financial planning,
advisory, and investment management services for businesses
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
and governments
11. All other operating revenue - Revenue not reported in lines 1
through 10b. If this item is greater than 20% of the total
operating revenue, specify the primary source of the revenue
below
$ Bil.
Mil.
2020
Thou.
Dol.
6.
2164
2165
2166
2103
2104
2124
1799
12. TOTAL OPERATING REVENUE
Sum of lines 1 through 11 . . . . . . . . . . . . . . . . . . . . . . . . .
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
1800
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
52321049
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
CONTINUE ON PAGE 5
Form SA-52311
Page 5
(10-01-2020)
9 – 12 Not Applicable.
13 EXPORT REVENUE
An exported service is a service performed for a customer or client (individual, government, business
establishment, etc.) located outside the United States (i.e., outside the 50 States, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Include:
• Services performed for unaffiliated and affiliated foreign firms (i.e., foreign parent firms, subsidiaries, branches, etc.).
Exclude:
• Services provided to domestic subsidiaries of foreign firms.
A. Did the revenue reported in
6
include any revenue from exports?
Yes
0009
No - Go to
14
$ Bil.
B. What was this firm's revenue from exports in 2020? . . . . . . . . .
Mil.
2020
Thou.
Dol.
2100
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
52321056
1.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-52311
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
52321064
3.
4.
Personnel Costs - Continued
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4d
. . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
1830
1855
1831
ON PAGE 7
CONTINUE ON PAGE 7
Form SA-52311
Page 7
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
4.
Other Operating Expenses - Continued
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. Operating interest expense . . . . . . . . . . . . . . . . . . . . . .
d. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1832
2110
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4d
. . . . . . . . . . . . . . . . . . . . . . . .
1900
52321072
15 and 16 Not Applicable.
CONTINUE ON PAGE 8
Form SA-52311
Page 8
(10-01-2020)
52321080
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-52312
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
52322013
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-52312
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
52322021
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-52312
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Amounts received for work subcontracted to others.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Dues and assessments from members and affiliates.
• Income from investments, sales of company-owned real estate (land and building) or other assets (except inventory
held for resale), securities, gifts, loans, contributions, and grants.
• Interest earned from financing leases. Interest earned from sales, rent or lease under capital, finance, or full payout.
Also include interest, dividends, and royalties.
• Net realized gains (losses) within specified area(s) of activity.
• Rents from separately operated departments, concessions, etc., which are leased to others.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Net unrealized gains (losses).
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
• Revenue from the sale of used equipment.
Mark "X"
if None
1.
52322039
2.
3.
4.
5.
6.
Brokering and dealing products - derivative contracts Brokering and dealing derivative contracts (e.g., forward, swap,
option, credit derivative contracts, all other derivative contracts
traded over-the-counter or on exchanges) . . . . . . . . . . . . . . . . .
Brokering and dealing products - equities - Brokering and dealing
in equity securities (e.g., common stock, preferred stock, convertible
bonds, warrants, industrial corporations, commercial corporations,
non-financial services corporations, financial corporations, holding
companies, American Depository Receipts, Estate Contribution
Certificates, and all other equity products) . . . . . . . . . . . . . . . . .
Brokering and dealing foreign currency fees - wholesale Brokering and dealing foreign currencies, on a wholesale basis, for a
fee. Exclude retail buying and selling of currencies . . . . . . . . . . .
Brokering and dealing other financial instruments - Brokering
and dealing financial instruments, not elsewhere specified. Include
commodity pools and face-amount certificates . . . . . . . . . . . . . .
Trading derivative contracts on own account - net gains
(losses) - Gains made from buying and selling derivative contracts
on own account
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Trading foreign currency on own account - net gains (losses) Gains made from buying and selling foreign currencies on own
account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
2102
2101
6401
6402
2103
6403
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-52312
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
7.
8.
Management of financial market clearing products - Services
that provide an infrastructure for conducting trades in securities and
commodity contracts, clearing and settlement services for securities,
and commodities contracts and payments. Include services that
allow trade execution to take place on exchanges or over-the-counter
and clearing and settlement services for those trades . . . . . . . . . .
All other operating revenue - Revenue not reported in lines
1 through 7. If this item is greater than 20% of the total
operating revenue, specify the primary source of the revenue
below
$ Bil.
Mil.
2020
Thou.
Dol.
6404
1799
9.
TOTAL OPERATING REVENUE
Sum of lines 1 through 8 . . . . . . . . . . . . . . . . . . . . . . . . . .
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
1800
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
52322047
9 – 12 Not Applicable.
CONTINUE ON PAGE 5
Form SA-52312
Page 5
(10-01-2020)
13 EXPORT REVENUE
An exported service is a service performed for a customer or client (individual, government, business
establishment, etc.) located outside the United States (i.e., outside the 50 States, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Include:
• Services performed for unaffiliated and affiliated foreign firms (i.e., foreign parent firms, subsidiaries, branches, etc.).
Exclude:
• Services provided to domestic subsidiaries of foreign firms.
A. Did the revenue reported in
6
include any revenue from exports?
Yes
0009
No - Go to
14
$ Bil.
B. What was this firm's revenue from exports in 2020? . . . . . . . . .
Mil.
2020
Thou.
Dol.
2100
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
52322054
1.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-52312
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
52322062
3.
4.
Personnel Costs - Continued
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4d
. . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
1830
1855
1831
ON PAGE 7
CONTINUE ON PAGE 7
Form SA-52312
Page 7
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
4.
Other Operating Expenses - Continued
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. Operating interest expense . . . . . . . . . . . . . . . . . . . . . .
d. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1832
2110
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4d
. . . . . . . . . . . . . . . . . . . . . . . .
1900
52322070
15 and 16 Not Applicable.
CONTINUE ON PAGE 8
Form SA-52312
Page 8
(10-01-2020)
52322088
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-52390
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
52391018
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-52390
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
52391026
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-52390
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Amounts received for work subcontracted to others.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Dues and assessments from members and affiliates.
• Income from investments, sales of company-owned real estate (land and building) or other assets (except inventory
held for resale), securities, gifts, loans, contributions, and grants.
• Interest earned from financing leases. Interest earned from sales, rent or lease under capital, finance, or full payout.
Also include interest, dividends, and royalties.
• Net realized gains (losses) within specified area(s) of activity.
• Rents from separately operated departments, concessions, etc., which are leased to others.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Net unrealized gains (losses).
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
• Revenue from the sale of used equipment.
Mark "X"
if None
1.
52391034
2.
3.
Financial Planning and Investment Management Products
a. Financial planning and investment management services
for individuals - Providing financial planning, advisory, and
investment management services for private individuals. Report
corresponding services for trust accounts in line 3 . . . . . . . . .
b. Financial planning and investment management services
for businesses and governments - Providing financial planning,
advisory, and investment management services for businesses
and governments
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Brokering and dealing products - equities - Brokering and dealing
in equity securities (e.g., common stock, preferred stock, convertible
bonds, warrants, industrial corporations, commercial corporations,
non-financial services corporations, financial corporations, holding
companies, American Depository Receipts, Estate Contribution
Certificates, and all other equity products) . . . . . . . . . . . . . . . . .
Trust products - Trust products involve one party establishing a
fiduciary relationship with a second party, such that the second party
manages property for the benefit of either the first party or others . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
2104
2124
2101
6411
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-52390
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
4.
All other operating revenue - Revenue not reported in lines
1a through 3. If this item is greater than 20% of the total
operating revenue, specify the primary source of the revenue
below
5.
TOTAL OPERATING REVENUE
Sum of lines 1a through 4 . . . . . . . . . . . . . . . . . . . . . . . . .
$ Bil.
Mil.
2020
Thou.
Dol.
1799
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
1800
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
%
2501
9 – 12 Not Applicable.
52391042
13 EXPORT REVENUE
An exported service is a service performed for a customer or client (individual, government, business
establishment, etc.) located outside the United States (i.e., outside the 50 States, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Include:
• Services performed for unaffiliated and affiliated foreign firms (i.e., foreign parent firms, subsidiaries, branches, etc.).
Exclude:
• Services provided to domestic subsidiaries of foreign firms.
A. Did the revenue reported in
6
include any revenue from exports?
Yes
0009
No - Go to
14
$ Bil.
B. What was this firm's revenue from exports in 2020? . . . . . . . . .
Mil.
2020
Thou.
Dol.
2100
CONTINUE ON PAGE 5
Form SA-52390
Page 5
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
52391059
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-52390
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4d
. . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
52391067
c. Operating interest expense . . . . . . . . . . . . . . . . . . . . . .
d. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
2110
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4d
. . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-52390
Page 7
(10-01-2020)
52391075
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-52400
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
52401015
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-52400
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
52401023
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-52400
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Amounts received for work subcontracted to others.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Dues and assessments from members and affiliates.
• Income from investments, sales of company-owned real estate (land and building) or other assets (except inventory
held for resale), securities, gifts, loans, contributions, and grants.
• Interest earned from financing leases. Interest earned from sales, rent or lease under capital, finance, or full payout.
Also include interest, dividends, and royalties.
• Net realized gains (losses) within specified area(s) of activity.
• Rents from separately operated departments, concessions, etc., which are leased to others.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Net unrealized gains (losses).
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
• Revenue from the sale of used equipment.
Mark "X"
if None
1.
2.
Health and medical insurance products - net premiums
earned - Include comprehensive medical service plans, individual
service medical coverage plans (e.g., supplemental Medicare,
CHAMPUS, other), and other health and medical insurance products
All other operating revenue - Revenue not reported in line 1. If
this item is greater than 20% of the total operating revenue,
specify the primary source of the revenue below
$ Bil.
Mil.
2020
Thou.
Dol.
2180
52401031
1799
3.
7
TOTAL OPERATING REVENUE
Sum of lines 1 and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-52400
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
%
2501
9 – 12 Not Applicable.
13 BENEFITS PAID (LOSSES)
What were the benefits paid to policyholders (losses) for this firm as defined in
Mark "X"
if None
$ Bil.
B?
Mil.
2020
Thou.
Dol.
2185
52401049
Benefits paid (losses) - Benefits paid to policyholders (losses) for
health insurance and hospital and medical service plans . . . . . . .
1
CONTINUE ON PAGE 5
Form SA-52400
Page 5
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Bad debt.
• Impairment.
• Income tax.
• Benefits paid to policyholders (losses).
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Exclude benefits paid to policyholders (losses).
Mark "X"
if None
1.
52401056
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-52400
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4d
. . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
52401064
c. Operating interest expense . . . . . . . . . . . . . . . . . . . . . .
d. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude benefits paid to policyholders (losses), report these
in 13 . Exclude purchases of merchandise for resale and nonoperating expenses. If this item is greater than 20% of the
total operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
2110
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4d
. . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-52400
Page 7
(10-01-2020)
52401072
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-52410
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
52411014
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-52410
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
52411022
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-52410
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Amounts received for work subcontracted to others.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Dues and assessments from members and affiliates.
• Income from investments, sales of company-owned real estate (land and building) or other assets (except inventory
held for resale), securities, gifts, loans, contributions, and grants.
• Interest earned from financing leases. Interest earned from sales, rent or lease under capital, finance, or full payout.
Also include interest, dividends, and royalties.
• Net realized gains (losses) within specified area(s) of activity.
• Rents from separately operated departments, concessions, etc., which are leased to others.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Net unrealized gains (losses).
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
• Revenue from the sale of used equipment.
Mark "X"
if None
1.
Life insurance underwriting services - net premiums earned . .
2.
3.
Pensions and annuities underwriting services - fees . . . . . . .
All other operating revenue - Revenue not reported in lines 1
and 2. If this item is greater than 20% of the total operating
revenue, specify the primary source of the revenue below
4.
TOTAL OPERATING REVENUE
Sum of lines 1 through 3 . . . . . . . . . . . . . . . . . . . . . . . . . .
$ Bil.
Mil.
2020
Thou.
Dol.
2190
2191
52411030
1799
7
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-52410
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
%
2501
9 – 12 Not Applicable.
13 BENEFITS PAID (LOSSES)
What were the benefits paid to policyholders (losses) for this firm as defined in
Mark "X"
if None
$ Bil.
B?
Mil.
2020
Thou.
Dol.
2195
52411048
Benefits paid (losses) - Benefits paid to policyholders (losses) for
life, pension, and annuity insurance plans . . . . . . . . . . . . . .
1
CONTINUE ON PAGE 5
Form SA-52410
Page 5
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Bad debt.
• Impairment.
• Income tax.
• Benefits paid to policyholders (losses).
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Exclude benefits paid to policyholders (losses).
Mark "X"
if None
1.
52411055
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-52410
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4d
. . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
52411063
c. Operating interest expense . . . . . . . . . . . . . . . . . . . . . .
d. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude benefits paid to policyholders (losses), report these
in 13 . Exclude purchases of merchandise for resale and nonoperating expenses. If this item is greater than 20% of the
total operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
2110
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4d
. . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-52410
Page 7
(10-01-2020)
52411071
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-52412
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
52421013
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-52412
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
52421021
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-52412
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Amounts received for work subcontracted to others.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Dues and assessments from members and affiliates.
• Income from investments, sales of company-owned real estate (land and building) or other assets (except inventory
held for resale), securities, gifts, loans, contributions, and grants.
• Interest earned from financing leases. Interest earned from sales, rent or lease under capital, finance, or full payout.
Also include interest, dividends, and royalties.
• Net realized gains (losses) within specified area(s) of activity.
• Rents from separately operated departments, concessions, etc., which are leased to others.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Net unrealized gains (losses).
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
• Revenue from the sale of used equipment.
$ Bil.
1.
2020
Thou.
Dol.
1800
Not Applicable.
52421039
7
TOTAL OPERATING REVENUE . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mil.
CONTINUE ON PAGE 4
Form SA-52412
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
%
2501
9 – 12 Not Applicable.
13 DIRECT LOSSES INCURRED
What were the direct losses incurred for this firm as defined in
B?
Mark "X"
if None
$ Bil.
Mil.
2020
Thou.
Dol.
2186
52421047
Direct losses incurred - Direct losses incurred for property and
casualty, title, and other insurance plans (except life, health, and
medical) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
CONTINUE ON PAGE 5
Form SA-52412
Page 5
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Bad debt.
• Impairment.
• Income tax.
• Direct losses incurred.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Exclude direct losses incurred.
Mark "X"
if None
1.
52421054
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-52412
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4d
. . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
52421062
c. Operating interest expense . . . . . . . . . . . . . . . . . . . . . .
d. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude direct losses incurred, report these in 13 . Exclude
purchases of merchandise for resale and non-operating expenses.
If this item is greater than 20% of the total operating
expenses, specify the primary source of the expenses
below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
2110
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4d
. . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-52412
Page 7
(10-01-2020)
52421070
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-52413
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
52431012
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-52413
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
52431020
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-52413
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Amounts received for work subcontracted to others.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Dues and assessments from members and affiliates.
• Income from investments, sales of company-owned real estate (land and building) or other assets (except inventory
held for resale), securities, gifts, loans, contributions, and grants.
• Interest earned from financing leases. Interest earned from sales, rent or lease under capital, finance, or full payout.
Also include interest, dividends, and royalties.
• Net realized gains (losses) within specified area(s) of activity.
• Rents from separately operated departments, concessions, etc., which are leased to others.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Net unrealized gains (losses).
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
• Revenue from the sale of used equipment.
$ Bil.
1.
2020
Thou.
Dol.
1800
Not Applicable.
52431038
7
TOTAL OPERATING REVENUE . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mil.
CONTINUE ON PAGE 4
Form SA-52413
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
%
2501
9 – 12 Not Applicable.
13 DIRECT LOSSES INCURRED
What were the direct losses incurred for this firm as defined in
1
B?
Mark "X"
if None
Mil.
2020
Thou.
Dol.
2187
52431046
Direct losses incurred - Direct losses incurred for property and
casualty, title, life, health, medical, and other insurance plans . . . .
$ Bil.
CONTINUE ON PAGE 5
Form SA-52413
Page 5
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Bad debt.
• Impairment.
• Income tax.
• Direct losses incurred.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Exclude direct losses incurred.
Mark "X"
if None
1.
52431053
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-52413
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4d
. . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
52431061
c. Operating interest expense . . . . . . . . . . . . . . . . . . . . . .
d. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude direct losses incurred, report these in 13 . Exclude
purchases of merchandise for resale and non-operating expenses.
If this item is greater than 20% of the total operating
expenses, specify the primary source of the expenses
below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
2110
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4d
. . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-52413
Page 7
(10-01-2020)
52431079
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-53000
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
53001012
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-53000
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
53001020
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-53000
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
$ Bil.
1.
2020
Thou.
Dol.
1800
Not Applicable.
53001038
7
TOTAL OPERATING REVENUE . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mil.
CONTINUE ON PAGE 4
Form SA-53000
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
53001046
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-53000
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
53001053
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-53000
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
53001061
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-53000
Page 7
(10-01-2020)
53001079
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-53110
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
53111019
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-53110
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
53111027
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-53110
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
53111035
1.
Home, apartment, rooming house, and other residential space
rental and leasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2170
2.
Rental and leasing of land for nonresidential use
2171
3.
Rental and leasing of office and professional space
4.
Rental and leasing of commercial space
5.
Rental and leasing of industrial and manufacturing space
6.
7.
Rental of mini-warehouses and self-storage units space
. . . .
All other operating revenue - Revenue not reported in lines
1 through 6. If this item is greater than 20% of the total
operating revenue, specify the primary source of the revenue
below
8.
TOTAL OPERATING REVENUE
Sum of lines 1 through 7 . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . .
. . . . . . .
2172
. . . . . . . . . . . . . . .
2173
. . .
$ Bil.
Mil.
2020
Thou.
Dol.
2174
2175
1799
7
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-53110
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
53111043
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-53110
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
53111050
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-53110
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
53111068
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-53110
Page 7
(10-01-2020)
53111076
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-53120
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
53121018
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-53120
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
53121026
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-53120
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
Agent and brokerage services for the sale and rental of
residential real estate - Include real estate auction and relocation
services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Agent and brokerage services for the sale and rental of
nonresidential real estate - Include real estate auction services . .
2150
3.
Residential building property management
. . . . . . . . . . . . .
2153
4.
Nonresidential building property management . . . . . . . . . . .
2154
5.
Real estate appraisal services
2155
6.
7.
Real estate consulting services . . . . . . . . . . . . . . . . . . . . .
All other operating revenue - Revenue not reported in lines
1 through 6. If this item is greater than 20% of the total
operating revenue, specify the primary source of the revenue
below
53121034
2.
. . . . . . . . . . . . . . . . . . . . . .
$ Bil.
Mil.
2020
Thou.
Dol.
2151
2156
1799
8.
7
TOTAL OPERATING REVENUE
Sum of lines 1 through 7 . . . . . . . . . . . . . . . . . . . . . . . . . .
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-53120
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
53121042
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-53120
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
53121059
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-53120
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
53121067
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-53120
Page 7
(10-01-2020)
53121075
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-54000
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
54001011
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-54000
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
54001029
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-54000
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
$ Bil.
1.
2020
Thou.
Dol.
1800
Not Applicable.
54001037
7
TOTAL OPERATING REVENUE . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mil.
CONTINUE ON PAGE 4
Form SA-54000
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
%
2501
9 – 12 Not Applicable.
13 EXPORT REVENUE
An exported service is a service performed for a customer or client (individual, government, business
establishment, etc.) located outside the United States (i.e., outside the 50 States, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Include:
• Services performed for unaffiliated and affiliated foreign firms (i.e., foreign parent firms, subsidiaries, branches, etc.).
Exclude:
• Services provided to domestic subsidiaries of foreign firms.
A. Did the revenue reported in
6
include any revenue from exports?
Yes
0009
No - Go to
14
$ Bil.
2020
Thou.
Dol.
2100
54001045
B. What was this firm's revenue from exports in 2020? . . . . . . . . .
Mil.
CONTINUE ON PAGE 5
Form SA-54000
Page 5
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
54001052
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-54000
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
54001060
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-54000
Page 7
(10-01-2020)
54001078
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-54002
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
54003017
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-54002
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
54003025
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-54002
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
$ Bil.
1.
2020
Thou.
Dol.
1800
Not Applicable.
54003033
7
TOTAL OPERATING REVENUE . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mil.
CONTINUE ON PAGE 4
Form SA-54002
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
54003041
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-54002
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
54003058
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-54002
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
54003066
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-54002
Page 7
(10-01-2020)
54003074
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-54011E
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
54014014
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-54011E
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
54014022
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-54011E
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
TAX STATUS
A. Is this firm or organization operated on a not-for-profit basis?
Yes
0031
No - Go to
6
B. Was all or part of the income of this firm or organization exempt from Federal income taxes under
section 501 of the Internal Revenue Code?
Yes
0030
No
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
54014030
INSTRUCTIONS FOR TAX-EXEMPT FIRMS
Include:
• Program service revenue for services provided in the applicable period, whether or not payment was received in the
applicable period.
• Gross sales of merchandise minus returns and allowances.
• Income from interest, dividends, gross rents (including display space rentals and share of receipts from departments
operated by other companies), royalties, and other investments.
• Gross contributions, gifts, and grants (whether or not restricted for use in operations).
• Commissions earned from the sale of merchandise owned by others (including commissions from vending machine
operators).
• Gross receipts from fundraising activities.
Exclude:
• Gross receipts of departments or concessions operated by other companies.
• Amounts transferred to operating funds from capital or reserve funds.
Mark "X"
if None
1.
$ Bil.
Mil.
2020
Thou.
Dol.
Non-Operating Revenue
. . . . . . . . . . . .
a. Contributions, gifts, and grants received
b. Investment and property income - Include interest and
dividends. Exclude gains (losses) from assets sold . . . . . . . . .
CONTINUE WITH
6
1741
1742
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-54011E
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
1.
Non-Operating Revenue - Continued
c. Program service - Include revenue from classes and
instructional services; registration fees received in connection with
a meeting or convention; government contracts; and other fees
received for providing a service . . . . . . . . . . . . . . . . . . . . .
d. All other non-operating revenue - Revenue not reported in
lines 1a through 1c. Include capital gains and losses. If this
item is greater than 20% of the total revenue, specify the
primary source of revenue below
$ Bil.
Mil.
2020
Thou.
Dol.
1743
1809
2.
TOTAL REVENUE
Sum of lines 1a through 1d
. . . . . . . . . . . . . . . . . . . . . . . .
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
1800
NOTE: For tax-exempt firms, please include monetary donations received online as Revenue from Electronic Sources.
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
54014048
9 – 12 Not Applicable.
CONTINUE ON PAGE 5
Form SA-54011E
Page 5
(10-01-2020)
13 EXPORT REVENUE
An exported service is a service performed for a customer or client (individual, government, business
establishment, etc.) located outside the United States (i.e., outside the 50 States, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Include:
• Services performed for unaffiliated and affiliated foreign firms (i.e., foreign parent firms, subsidiaries, branches, etc.).
Exclude:
• Services provided to domestic subsidiaries of foreign firms.
A. Did the revenue reported in
6
include any revenue from exports?
Yes
0009
No - Go to
14
$ Bil.
B. What was this firm's revenue from exports in 2020? . . . . . . . . .
Mil.
2020
Thou.
Dol.
2100
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
54014055
1.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-54011E
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
54014063
3.
4.
Personnel Costs - Continued
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
1830
1855
1831
ON PAGE 7
CONTINUE ON PAGE 7
Form SA-54011E
Page 7
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
4.
Other Operating Expenses - Continued
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
54014071
15 and 16 Not Applicable.
CONTINUE ON PAGE 8
Form SA-54011E
Page 8
(10-01-2020)
54014089
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-54011T
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
54012018
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-54011T
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
54012026
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-54011T
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
TAX STATUS
A. Is this firm or organization operated on a not-for-profit basis?
Yes
0031
No - Go to
6
B. Was all or part of the income of this firm or organization exempt from Federal income taxes under
section 501 of the Internal Revenue Code?
Yes
0030
No
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
54012034
INSTRUCTIONS FOR TAXABLE FIRMS
Include:
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
Exclude:
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
Mark "X"
if None
1.
Operating Revenue
a. Legal services, civil law - Providing legal advice, representation,
and drafting of documents and related services concerning
civil law. Civil law may include all legal services related to civil
matters, including real estate law; wills, estates and trusts; family
law; business and commercial law; civil negligence law; labor and
employment law; and civil litigation . . . . . . . . . . . . . . . . . .
b. Legal services, criminal law - Providing legal advice,
representation, and drafting of documents and related services
(defense, search for evidence, witnesses, experts, etc.) concerning
criminal law. Criminal law may include all legal services related to
criminal charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
3050
3051
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-54011T
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
1.
Operating Revenue - Continued
c. Legal research and document services - Providing document
filing and search services, including title, abstract and settlement
services; process server services; and notarization and certification
services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
d. All other operating revenue - Revenue not reported in lines 1a
through 1c. If this item is greater than 20% of the total operating
revenue, specify the primary source of the revenue here
$ Bil.
Mil.
2020
Thou.
Dol.
3052
1799
2.
TOTAL OPERATING REVENUE
Sum of lines 1a through 1d
. . . . . . . . . . . . . . . . . . . . . . . .
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
1800
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
54012042
9 – 12 Not Applicable.
CONTINUE ON PAGE 5
Form SA-54011T
Page 5
(10-01-2020)
13 EXPORT REVENUE
An exported service is a service performed for a customer or client (individual, government, business
establishment, etc.) located outside the United States (i.e., outside the 50 States, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Include:
• Services performed for unaffiliated and affiliated foreign firms (i.e., foreign parent firms, subsidiaries, branches, etc.).
Exclude:
• Services provided to domestic subsidiaries of foreign firms.
A. Did the revenue reported in
6
include any revenue from exports?
Yes
0009
No - Go to
14
$ Bil.
B. What was this firm's revenue from exports in 2020? . . . . . . . . .
Mil.
2020
Thou.
Dol.
2100
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
54012059
1.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-54011T
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
54012067
3.
4.
Personnel Costs - Continued
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
1830
1855
1831
ON PAGE 7
CONTINUE ON PAGE 7
Form SA-54011T
Page 7
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
4.
Other Operating Expenses - Continued
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
54012075
15 and 16 Not Applicable.
CONTINUE ON PAGE 8
Form SA-54011T
Page 8
(10-01-2020)
54012083
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-54131
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
54132014
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-54131
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
54132022
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-54131
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
54132030
2.
Residential and Non-Residential Building Projects
a. Single-family residential projects - The design of single-family
residential properties, such as single-family homes and town
homes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Multi-family residential projects (excludes apartment
building projects) - The design of multi-family residential
projects. Exclude apartment buildings, hotels, resorts, and similar
temporary overnight accommodations; and nursing homes and
similar residential health care projects . . . . . . . . . . . . . . . . .
c. Non-residential building projects (includes apartment
building projects) - The design of non-residential building
projects, such as apartment buildings, offices, retail, restaurants,
hotels, convention centers, health care, entertainment, recreation,
educational, industrial, transportation and other non-residential
facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other Services (performed independent of the architecture
projects above)
a. Landscape architectural services - Providing architectural
services relating to the design of the built landscape. Include golf
courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Interior design services - Providing services relating to the
planning and designing of interior spaces . . . . . . . . . . . . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
3081
3101
3102
3094
3095
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-54131
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
3.
All other operating revenue - Revenue not reported in
lines 1a through 2b. Include historical restoration projects,
architectural advisory services, urban planning services, peer
review services, project site master planning services, construction
management services, facility management, drafting services, training
services, engineering services, sale or licensing of merchandise, and
rental or leasing of equipment. If this item is greater than 20% of
the total operating revenue, specify the primary source of the
revenue here
4.
TOTAL OPERATING REVENUE
Sum of lines 1a through 3 . . . . . . . . . . . . . . . . . . . . . . . . .
$ Bil.
Mil.
2020
Thou.
Dol.
1799
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
1800
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
54132048
9 – 12 Not Applicable.
CONTINUE ON PAGE 5
Form SA-54131
Page 5
(10-01-2020)
13 EXPORT REVENUE
An exported service is a service performed for a customer or client (individual, government, business
establishment, etc.) located outside the United States (i.e., outside the 50 States, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Include:
• Services performed for unaffiliated and affiliated foreign firms (i.e., foreign parent firms, subsidiaries, branches, etc.).
Exclude:
• Services provided to domestic subsidiaries of foreign firms.
A. Did the revenue reported in
6
include any revenue from exports?
Yes
0009
No - Go to
14
$ Bil.
B. What was this firm's revenue from exports in 2020? . . . . . . . . .
Mil.
2020
Thou.
Dol.
2100
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
54132055
1.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-54131
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
54132063
3.
4.
Personnel Costs - Continued
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
1830
1855
1831
ON PAGE 7
CONTINUE ON PAGE 7
Form SA-54131
Page 7
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
4.
Other Operating Expenses - Continued
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
54132071
15 and 16 Not Applicable.
CONTINUE ON PAGE 8
Form SA-54131
Page 8
(10-01-2020)
54132089
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-54133
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
54134010
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-54133
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
54134028
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-54133
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
54134036
1.
Engineering Services
a. Residential engineering projects (excludes apartment
building projects) - Engineering services related to new and
existing homes, town homes, etc., and mixed-use buildings
that are predominately used for residential housing. Include
residential renovation projects. Exclude engineering services for
apartment building projects . . . . . . . . . . . . . . . . . . . . . . .
b. Commercial, public, and institutional engineering projects
(includes apartment building projects) - Engineering services
related to new and existing commercial, public, and institutional
buildings, including mixed-use buildings that are predominantly
used for commercial, public, or institutional purposes, such
as office buildings, shopping centers, hotels, restaurants,
warehouses, bus and truck terminals, hospitals, schools, churches,
prisons, stadiums, libraries, and museums. Include commercial,
public, and institutional building renovation projects as well as
apartment building projects . . . . . . . . . . . . . . . . . . . . . . .
c. Industrial and manufacturing engineering projects Engineering services related to industrial and manufacturing
plants and processes, such as mining and metallurgical facilities,
petroleum and petrochemical plants, (e.g., oil and gas platforms,
refineries, pipelines), microelectrical facilities, textile and clothing
facilities, iron and steel plants, and pharmaceutical facilities . . . .
d. Transportation infrastructure engineering projects Engineering services related to highways, roads, streets, bridges,
tunnels, railways, subways, airports, harbors, canals and locks,
and other transportation infrastructure . . . . . . . . . . . . . . . . .
e. Municipal utility engineering projects - Engineering services
related to municipal utilities, such as water collection, distribution,
treatment, and disposal projects; municipal waste collection and
disposal projects; and natural gas and steam distribution systems
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
3126
3127
3113
3114
3115
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-54133
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
1.
2.
3.
Engineering Services - Continued
f. Power generation and distribution engineering projects Engineering services related to power generating units, power
transmission and distribution lines, and related infrastructure . . .
g. Telecommunications and broadcasting engineering projects
- Engineering services related to systems for the transmission or
distribution of voice, data, and programming, such as wireless
networks, telephone systems, cable television systems, and
systems for the transmissions of television and radio broadcasting
signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Hazardous waste and industrial waste engineering projects
- Engineering services related to systems for the collection,
treatment, and disposal of hazardous waste and industrial waste;
and systems for the control of pollution . . . . . . . . . . . . . . . .
i. Other engineering projects - All other engineering projects
related to systems, processes, facilities, or products
. . . . . . . .
Other Services (performed independent of the engineering
projects)
a. Construction services - Construction activities. Include
construction management services (planning, direct supervising,
and coordinating construction site workers), design/build projects
(integrated engineering and construction services for a project),
and construction projects (engineering firm solely responsible for
construction) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Engineering advisory and drafting services - Include
engineering advisory services, such as policy analysis, regulatory
studies, audits, forensic investigations, and expert witness
services. Also include any drafting services, such as drawing
detailed layouts, plans, and illustrations of building, structures,
systems, or components from engineering and architectural
specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
c. Surveying and mapping services - Providing surveying and
mapping services of areas above or below the surface of the
earth, such as the creating of view easements or segregating
rights in parcels of land by creating underground utility
easements. Include geophysical surveying and mapping services
All other operating revenue - Revenue not reported in lines
1a through 2c. Include project management services, facility
management services, architectural services, urban planning services,
building inspection services, testing laboratory services, industrial
design services, research and development services, custom software
development services, sale or licensing of merchandise, and rental
or leasing of equipment. If this item is greater than 20% of the
total operating revenue, specify the primary source of the
revenue below
$ Bil.
Mil.
2020
Thou.
Dol.
3116
3117
3118
3119
3121
3125
3123
1799
4.
1800
Not Applicable.
54134044
7
TOTAL OPERATING REVENUE
Sum of lines 1a through 3 . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE ON PAGE 5
Form SA-54133
8
Page 5
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
%
2501
9 – 12 Not Applicable.
13 EXPORT REVENUE
An exported service is a service performed for a customer or client (individual, government, business
establishment, etc.) located outside the United States (i.e., outside the 50 States, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Include:
• Services performed for unaffiliated and affiliated foreign firms (i.e., foreign parent firms, subsidiaries, branches, etc.).
Exclude:
• Services provided to domestic subsidiaries of foreign firms.
A. Did the revenue reported in
6
include any revenue from exports?
Yes
0009
No - Go to
14
$ Bil.
2020
Thou.
Dol.
2100
54134051
B. What was this firm's revenue from exports in 2020? . . . . . . . . .
Mil.
CONTINUE ON PAGE 6
Form SA-54133
Page 6
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
54134069
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 7
CONTINUE ON PAGE 7
Form SA-54133
Page 7
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
54134077
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 8
Form SA-54133
Page 8
(10-01-2020)
54134085
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-54150
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
54151014
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-54150
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
54151022
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-54150
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
54151030
1.
2.
Information Technology (IT) Design and Development
a. Custom application design and development - Designing
the structure and/or writing the computer code necessary to
create and/or implement a software application. Include website
design and development, database design and development, and
customization and integration of packaged software. Exclude data
storage, website hosting, data management, application service
provisioning, and business process management; report these in
line 2e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Computer systems design, development, and integration
- Assessing an organization's computer requirements, advising
on hardware and software acquisitions, developing system
specifications, and either putting the new system in place or
providing the client with the necessary specifications to put the
new system in place . . . . . . . . . . . . . . . . . . . . . . . . . . . .
c. Network design and development - Designing, developing,
and implementing a customer's networks such as intranets,
extranets, and virtual private networks. Include network security
systems design and development. Exclude network management
services, report this in line 2a . . . . . . . . . . . . . . . . . . . . . .
Other Services
a. IT infrastructure and network management - Managing
and monitoring a client's IT infrastructure including hardware,
software, and/or networks. Include network management services
and computer systems management services . . . . . . . . . . . .
b. IT technical support - Providing technical expertise to solve
problems for the client in using software, hardware, or the entire
computer system. Include auditing and assessing computer
operations, data recovery, and disaster recovery . . . . . . . . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
3131
3132
3133
3134
3135
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-54150
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
2.
3.
Other Services - Continued
c. IT technical consulting - Providing advice or expert opinion on
technical matters related to the use of information technology.
Exclude service contracts where advice is included with the
design and development of an IT solution. Report these contracts
in the appropriate IT design and development sub-category . . . .
d. IT related training services - Providing training in the use of
computer hardware, software, networks, or other IT-related topics
e. Hosting and IT infrastructure provisioning services Providing IT infrastructure (hardware, software, and networks)
to process data, host applications, and host processes for a
client. Include data storage, website hosting, data management,
application service provisioning, and business process
management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
f. Rental and leasing of computer hardware . . . . . . . . . . . .
All other operating revenue - Revenue not reported in lines
1a through 2f. If this item is greater than 20% of the total
operating revenue, specify the primary source of the revenue
below
$ Bil.
Mil.
2020
Thou.
Dol.
3136
3137
3138
3139
1799
4.
TOTAL OPERATING REVENUE
Sum of lines 1a through 3 . . . . . . . . . . . . . . . . . . . . . . . . .
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
1800
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
54151048
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 12 Not Applicable.
CONTINUE ON PAGE 5
Form SA-54150
Page 5
(10-01-2020)
13 EXPORT REVENUE
An exported service is a service performed for a customer or client (individual, government, business
establishment, etc.) located outside the United States (i.e., outside the 50 States, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Include:
• Services performed for unaffiliated and affiliated foreign firms (i.e., foreign parent firms, subsidiaries, branches, etc.).
Exclude:
• Services provided to domestic subsidiaries of foreign firms.
A. Did the revenue reported in
6
include any revenue from exports?
Yes
0009
No - Go to
14
$ Bil.
B. What was this firm's revenue from exports in 2020? . . . . . . . . .
Mil.
2020
Thou.
Dol.
2100
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
54151055
1.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-54150
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
54151063
3.
4.
Personnel Costs - Continued
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
1830
1855
1831
ON PAGE 7
CONTINUE ON PAGE 7
Form SA-54150
Page 7
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
4.
Other Operating Expenses - Continued
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
54151071
15 and 16 Not Applicable.
CONTINUE ON PAGE 8
Form SA-54150
Page 8
(10-01-2020)
54151089
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-54160
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
54161013
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-54160
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
54161021
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-54160
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
54161039
1.
Management Consulting Services
a. Strategic management consulting, and consulting
combined with implementation - Providing advice, guidance,
and implementation concerning business strategy (e.g.,
e-commerce) and planning, corporate development and
restructuring, and other strategic management consulting services
b. Financial management consulting, and consulting
combined with implementation - Providing advice, guidance,
and implementation concerning management accounting and
controllership, and other financial management consulting
services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
c. Marketing management consulting, and consulting
combined with implementation - Providing advice, guidance,
and implementation concerning projects related to marketing
strategy, market development, and sales management and
development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
d. Human resources management consulting, and consulting
combined with implementation - Providing advice, guidance,
and implementation concerning the development or modification
of human resources strategies, policies, practices, and procedures.
Include consulting on employee pensions and other benefits
. .
e. Operations and supply chain management consulting,
and consulting combined with implementation - Providing
advice, guidance, and implementation concerning integrated
supply chain management, operations management, and logistics
management. Integrated supply chain management includes
inventory management, warehousing, storage, and distribution
services; operations management includes systems and
procedures improvements; and logistics management includes
production planning and control . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
3161
3162
3163
3164
3165
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-54160
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
1.
2.
Management Consulting Services - Continued
f. Actuarial consulting (except for employee pensions and
other benefits) - Providing advice and guidance concerning
actuarial matters such as life insurance. Exclude actuarial
consulting services related to employee pensions and other
benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. IT technical design, consulting, and development services
- Providing advice, expert opinion or testimony on IT-related
matters (e.g., hardware and software requirements and
procurement, systems integration, systems security), and
providing technical expertise to design and/or develop an IT
solution (e.g., custom application, networks, computer systems).
Exclude advice on issues related to business strategy such as ecommerce strategy
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. All other consulting revenue - Revenue from all other services
related to consulting . . . . . . . . . . . . . . . . . . . . . . . . . . . .
All other operating revenue - Revenue not reported in lines 1a
through 1h. Include revenue from implementation services not
combined with consulting services, rental or leasing of equipment,
and sale or licensing of merchandise. If this item is greater than
20% of the total operating revenue, specify the primary source
of the revenue below
$ Bil.
Mil.
2020
Thou.
Dol.
3166
3167
3168
1799
3.
TOTAL OPERATING REVENUE
Sum of lines 1a through 2 . . . . . . . . . . . . . . . . . . . . . . . . .
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
1800
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
54161047
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 12 Not Applicable.
CONTINUE ON PAGE 5
Form SA-54160
Page 5
(10-01-2020)
13 EXPORT REVENUE
An exported service is a service performed for a customer or client (individual, government, business
establishment, etc.) located outside the United States (i.e., outside the 50 States, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Include:
• Services performed for unaffiliated and affiliated foreign firms (i.e., foreign parent firms, subsidiaries, branches, etc.).
Exclude:
• Services provided to domestic subsidiaries of foreign firms.
A. Did the revenue reported in
6
include any revenue from exports?
Yes
0009
No - Go to
14
$ Bil.
B. What was this firm's revenue from exports in 2020? . . . . . . . . .
Mil.
2020
Thou.
Dol.
2100
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
54161054
1.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-54160
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
54161062
3.
4.
Personnel Costs - Continued
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
1830
1855
1831
ON PAGE 7
CONTINUE ON PAGE 7
Form SA-54160
Page 7
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
4.
Other Operating Expenses - Continued
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
54161070
15 and 16 Not Applicable.
CONTINUE ON PAGE 8
Form SA-54160
Page 8
(10-01-2020)
54161088
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-54170E
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
54173018
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-54170E
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
54173026
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-54170E
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
TAX STATUS
A. Is this firm or organization operated on a not-for-profit basis?
Yes
0031
No - Go to
6
B. Was all or part of the income of this firm or organization exempt from Federal income taxes under
section 501 of the Internal Revenue Code?
Yes
0030
No
6
SALES, RECEIPTS, OR REVENUE
54173034
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
INSTRUCTIONS FOR TAX-EXEMPT FIRMS
Include:
• Program service revenue for services provided in the applicable period, whether or not payment was received in the
applicable period.
• Gross sales of merchandise minus returns and allowances.
• Income from interest, dividends, gross rents (including display space rentals and share of receipts from departments
operated by other companies), royalties, and other investments.
• Gross contributions, gifts, and grants (whether or not restricted for use in operations).
• Commissions earned from the sale of merchandise owned by others (including commissions from vending machine
operators).
• Gross receipts from fundraising activities.
Exclude:
• Gross receipts of departments or concessions operated by other companies.
• Amounts transferred to operating funds from capital or reserve funds.
CONTINUE ON PAGE 4
Form SA-54170E
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
1.
2.
54173042
3.
Basic and Applied Research
a. Basic and applied research in natural and exact sciences,
except biological sciences - Include basic and applied
research in genetic engineering, other biotechnology, and all other
natural and exact sciences, exclude biological sciences. Include
biotechnology fields such as industrial biotechnology, diagnostic
applications, genetic engineering and enzyme technology, genetic
technologies, transformation, site-directed autogenesis, process
biotechnology, transgenesis, and biotechnology not elsewhere
classified . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Basic and applied research in engineering and technology
- Report revenue for basic and applied research services focused
on the application of various combinations of mathematical
and scientific principles to goods, services, and processes.
Include engineering fields such as aerospace, aeronautical,
and astronautical; agricultural and forestry; architectural;
biomedical; chemical; civil; computer; electrical, electronics, and
communications; environmental; forest; geometric; manufacturing;
materials; mechanical; metallurgical; mining, mineral, and
petroleum; etc. Exclude biotechnology . . . . . . . . . . . . . . . .
c. Basic and applied research in the biological and biomedical
sciences - Report revenue for basic and applied research
services focused on fields such as clinical sciences, immunology,
neurosciences, pharmacology, public health, etc. Include research
in the biological, medical, health, agricultural, veterinary, and
environmental sciences. Exclude biotechnology . . . . . . . . . . .
d. Basic and applied research in the social sciences and
humanities - Report revenue for all other basic and applied
research services focused on other social sciences and
humanities. Include research fields such as psychology;
anthropology and archaeology; economics; linguistics; political
science; sociology; the arts; history; philosophy and religion;
language and literature; education; management and commerce;
law and justice; communication, journalism, and media; library
science and curatorial studies; and others . . . . . . . . . . . . . . .
Production services for development - Report revenue for the
provision of development services that may result in the creation
of intellectual property. Include services provided in fulfillment
of legal contracts as well as contracts for the creation of original
works that can be implicitly or explicitly protected by copyright and
industrial property laws. The contract specifies the disposition of any
intellectual property arising from the work performed under contract.
Development services are defined as systematic work, drawing
on research findings or other scientific knowledge or practical
experience, for the purpose of creating new or significantly improved
goods, services, systems, methods, or processes . . . . . . . . . . . .
Other Operating Revenue
a. Licensing of right to use intellectual property - Granting
permission, on a fee, royalty, or other basis, to another economic
entity to use intellectual property, owned or controlled by the
lessor, for the lessee's economic benefit. Include licensing
of intellectual property implicitly or explicitly protected by
copyrights, patents, trade secrets, and trademarks; licensing of
rights to use to distribute intellectual property as well as options
agreements that grant a prospective buyer or licensee the right
to inspect intellectual property and assess its market potential
before engaging to buy or license it; both the temporary licensing
of rights and permanent sale of new original works sold with
only partial commercial-use rights. Exclude outright sale of new
original works and all associated intellectual property rights
. . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
3215
3203
3216
3206
3207
3208
ON PAGE 5
CONTINUE ON PAGE 5
Form SA-54170E
6
Page 5
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
3.
Other Operating Revenue - Continued
b. Original works of intellectual property - New original
intellectual property works produced without contract for sale.
Sale of such works requires relinquishing all attendant intellectual
property rights to the purchaser permanently or as long as
allowed by law. Include new original works for sale that are
implicitly or explicitly protected by copyrights, patents, trade
secrets, and trademarks. Exclude works produced for own
account or under contract for others, products (computers, cars,
phones, books, films, software, etc.) derived from the original
protected entities and sold with conventional end-use licenses,
and new original works sold with only partial commercial-use
rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
c. All other operating revenue - Operating revenue not reported
in lines 1a through 3b. Include sale or licensing of merchandise
and rental or leasing of equipment. If this item is greater than
20% of total operating revenue, specify the primary source
of the revenue here
$ Bil.
Mil.
2020
Thou.
Dol.
3209
1799
4.
Non-Operating Revenue
a. Contributions, gifts, and grants received
. . . . . . . . . . . .
b. Investment and property income - Include interest and
dividends. Exclude gains (losses) from assets sold . . . . . . . . .
c. All other non-operating revenue - Include philanthropy,
cafeteria sales, parking lot receipts, etc. - Specify the primary
source of revenue below
1741
1742
1809
5.
1800
Not Applicable.
54173059
7
TOTAL REVENUE
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE ON PAGE 6
Form SA-54170E
8
Page 6
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
NOTE: For tax-exempt firms, please include monetary donations received online as Revenue from Electronic Sources.
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
%
2501
9 – 12 Not Applicable.
13 EXPORT REVENUE
An exported service is a service performed for a customer or client (individual, government, business
establishment, etc.) located outside the United States (i.e., outside the 50 States, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Include:
• Services performed for unaffiliated and affiliated foreign firms (i.e., foreign parent firms, subsidiaries, branches, etc.).
Exclude:
• Services provided to domestic subsidiaries of foreign firms.
A. Did the revenue reported in
6
include any revenue from exports?
Yes
0009
No - Go to
14
$ Bil.
2020
Thou.
Dol.
2100
54173067
B. What was this firm's revenue from exports in 2020? . . . . . . . . .
Mil.
CONTINUE ON PAGE 7
Form SA-54170E
Page 7
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
54173075
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 8
CONTINUE ON PAGE 8
Form SA-54170E
Page 8
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
54173083
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 9
Form SA-54170E
Page 9
(10-01-2020)
54173091
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-54170T
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
54171012
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-54170T
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
54171020
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-54170T
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
TAX STATUS
A. Is this firm or organization operated on a not-for-profit basis?
Yes
0031
No - Go to
6
B. Was all or part of the income of this firm or organization exempt from Federal income taxes under
section 501 of the Internal Revenue Code?
Yes
0030
No
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
54171038
INSTRUCTIONS FOR TAXABLE FIRMS
Include:
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
Exclude:
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
Mark "X"
if None
1.
Basic and Applied Research
a. Basic and applied research in natural and exact sciences,
except biological sciences - Include basic and applied
research in genetic engineering, other biotechnology, and all other
natural and exact sciences, exclude biological sciences. Include
biotechnology fields such as industrial biotechnology, diagnostic
applications, genetic engineering and enzyme technology, genetic
technologies, transformation, site-directed autogenesis, process
biotechnology, transgenesis, and biotechnology not elsewhere
classified . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
3215
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-54170T
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
1.
2.
54171046
3.
Basic and Applied Research - Continued
b. Basic and applied research in engineering and technology
- Report revenue for basic and applied research services focused
on the application of various combinations of mathematical
and scientific principles to goods, services, and processes.
Include engineering fields such as aerospace, aeronautical,
and astronautical; agricultural and forestry; architectural;
biomedical; chemical; civil; computer; electrical, electronics, and
communications; environmental; forest; geometric; manufacturing;
materials; mechanical; metallurgical; mining, mineral, and
petroleum; etc. Exclude biotechnology . . . . . . . . . . . . . . . .
c. Basic and applied research in the biological and biomedical
sciences - Report revenue for basic and applied research
services focused on fields such as clinical sciences, immunology,
neurosciences, pharmacology, public health, etc. Include research
in the biological, medical, health, agricultural, veterinary, and
environmental sciences. Exclude biotechnology . . . . . . . . . . .
d. Basic and applied research in the social sciences and
humanities - Report revenue for all other basic and applied
research services focused on other social sciences and
humanities. Include research fields such as psychology;
anthropology and archaeology; economics; linguistics; political
science; sociology; the arts; history; philosophy and religion;
language and literature; education; management and commerce;
law and justice; communication, journalism, and media; library
science and curatorial studies; and others . . . . . . . . . . . . . . .
Production services for development - Report revenue for the
provision of development services that may result in the creation
of intellectual property. Include services provided in fulfillment
of legal contracts as well as contracts for the creation of original
works that can be implicitly or explicitly protected by copyright and
industrial property laws. The contract specifies the disposition of any
intellectual property arising from the work performed under contract.
Development services are defined as systematic work, drawing
on research findings or other scientific knowledge or practical
experience, for the purpose of creating new or significantly improved
goods, services, systems, methods, or processes . . . . . . . . . . . .
Other Operating Revenue
a. Licensing of right to use intellectual property - Granting
permission, on a fee, royalty, or other basis, to another economic
entity to use intellectual property, owned or controlled by the
lessor, for the lessee's economic benefit. Include licensing
of intellectual property implicitly or explicitly protected by
copyrights, patents, trade secrets, and trademarks; licensing of
rights to use to distribute intellectual property as well as options
agreements that grant a prospective buyer or licensee the right
to inspect intellectual property and assess its market potential
before engaging to buy or license it; both the temporary licensing
of rights and permanent sale of new original works sold with
only partial commercial-use rights. Exclude outright sale of new
original works and all associated intellectual property rights
. . .
b. Original works of intellectual property - New original
intellectual property works produced without contract for sale.
Sale of such works requires relinquishing all attendant intellectual
property rights to the purchaser permanently or as long as
allowed by law. Include new original works for sale that are
implicitly or explicitly protected by copyrights, patents, trade
secrets, and trademarks. Exclude works produced for own
account or under contract for others, products (computers, cars,
phones, books, films, software, etc.) derived from the original
protected entities and sold with conventional end-use licenses,
and new original works sold with only partial commercial-use
rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
3203
3216
3206
3207
3208
3209
ON PAGE 5
CONTINUE ON PAGE 5
Form SA-54170T
6
Page 5
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
3.
Other Operating Revenue - Continued
c. All other operating revenue - Operating revenue not reported
in lines 1a through 3b. Include sale or licensing of merchandise
and rental or leasing of equipment. If this item is greater than
20% of total operating revenue, specify the primary source
of the revenue here
4.
TOTAL OPERATING REVENUE
Sum of lines 1a through 3c . . . . . . . . . . . . . . . . . . . . . . . . .
$ Bil.
Mil.
2020
Thou.
Dol.
1799
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
1800
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
54171053
9 – 12 Not Applicable.
CONTINUE ON PAGE 6
Form SA-54170T
Page 6
(10-01-2020)
13 EXPORT REVENUE
An exported service is a service performed for a customer or client (individual, government, business
establishment, etc.) located outside the United States (i.e., outside the 50 States, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Include:
• Services performed for unaffiliated and affiliated foreign firms (i.e., foreign parent firms, subsidiaries, branches, etc.).
Exclude:
• Services provided to domestic subsidiaries of foreign firms.
A. Did the revenue reported in
6
include any revenue from exports?
Yes
0009
No - Go to
14
$ Bil.
B. What was this firm's revenue from exports in 2020? . . . . . . . . .
Mil.
2020
Thou.
Dol.
2100
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
54171061
1.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
ON PAGE 7
CONTINUE ON PAGE 7
Form SA-54170T
Page 7
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
54171079
3.
4.
Personnel Costs - Continued
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
1830
1855
1831
ON PAGE 8
CONTINUE ON PAGE 8
Form SA-54170T
Page 8
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
4.
Other Operating Expenses - Continued
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
54171087
15 and 16 Not Applicable.
CONTINUE ON PAGE 9
Form SA-54170T
Page 9
(10-01-2020)
54171095
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-54181
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
54281019
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-54181
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
54281027
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-54181
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Commissions, fees, and other operating receipts, not gross billings or gross sales.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
2.
3.
4.
54281035
5.
6.
7.
Integrated advertising services - Providing any combination of
advertising services such as creative and productive services, media
planning, buying, and research, plus marketing services (including
any combination of public relations, market research, and sales
promotion)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Advertising creative services (including graphic design
services) - Creating the basic idea for an advertisement, which
includes drafting the words or copy that will appear in the ad or be
spoken by an actor, designing the layout for a print ad or the filming
sequence of a television commercial . . . . . . . . . . . . . . . . . . .
Media buying - Buying space or time from the media on behalf of
the advertisers or advertising agencies . . . . . . . . . . . . . . . . . .
Sales promotion - Developing plans for specific promotional
activities or campaigns that stimulate consumer purchasing and
improve distribution efficiency for a specific product. Include
providing support services for implementing the campaign, such as
coordinating the logistical and personnel requirements . . . . . . . .
Direct marketing - Developing a strategy to send promotional
messages directly to consumers, rather than via mass media . . . .
Marketing research - Investigating all elements of the marketing
mix, which includes product, place, price, and promotion . . . . . .
Other advertising services - Other services related to advertising,
such as full public relation services, developing ad campaigns that
use interactive media, conducting media verification, preparing
competitive advertising reports, and producing advertisements for
print, radio, or television . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
6
.
3221
.
3222
.
3223
.
3224
.
3225
.
3226
.
3227
$ Bil.
Mil.
2020
Thou.
Dol.
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-54181
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
8.
All other operating revenue - Revenue not reported in lines 1
through 7. Include sale or licensing of merchandise and rental or
leasing of equipment. If this item is greater than 20% of the
total operating revenue, specify the primary source of the
revenue below
9.
TOTAL OPERATING REVENUE
Sum of lines 1 through 8 . . . . . . . . . . . . . . . . . . . . . . . . . .
$ Bil.
Mil.
2020
Thou.
Dol.
1799
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
1800
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
54281043
9 – 13 Not Applicable.
CONTINUE ON PAGE 5
Form SA-54181
Page 5
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
54281050
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-54181
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
54281068
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-54181
Page 7
(10-01-2020)
54281076
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-54182
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
54282017
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-54182
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
54282025
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-54182
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
2.
54282033
3.
4.
5.
Full public relations services - Developing and implementing a
communications strategy with various target sectors of the public to
influence their attitudes and opinions in the interest of promoting a
person, product, place, or idea. Various sectors of the public include
community groups, constituents, minority groups, employees,
investors, etc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Media relations - Developing and implementing strategies for
communicating with media to help shape public perception, respond
to media inquiries, and providing appropriate information on
behalf of the client. Include providing training to an organization's
spokespersons or to employees in general on communicating
correctly with the media, and developing and disseminating planned
messages through selected media, without payment, to further an
organization's interest, product, service, cause, or event . . . . . . . .
Lobbying - Developing strategies to influence key legislature and
regulatory government officials to support public policy positions
favorable to the client's objectives. This may also be known as
governmental affairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Event management - Developing and implementing a
communication strategy through the use of special events or event
sponsorships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Media monitoring and analysis - Collecting and recording editorial
coverage published in various mass media about the client or its
competition (clipping service) and preparing analysis of the coverage
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
3001
3231
3233
3234
3235
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-54182
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
6.
$ Bil.
Mil.
2020
Thou.
Dol.
All other operating revenue - Revenue not reported in lines
1 through 5. Include crisis management, sale or licensing of
merchandise, rental or leasing of equipment, and fundraising
development services. If this item is greater than 20% of the
total operating revenue, specify the primary source of the
revenue below
1799
7.
TOTAL OPERATING REVENUE
Sum of lines 1 through 6 . . . . . . . . . . . . . . . . . . . . . . . . . .
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
1800
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
54282041
9 – 13 Not Applicable.
CONTINUE ON PAGE 5
Form SA-54182
Page 5
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
54282058
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-54182
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
54282066
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-54182
Page 7
(10-01-2020)
54282074
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-54186
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
54286018
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-54186
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
54286026
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-54186
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
2.
54286034
3.
4.
5.
6.
7.
Full direct mail services - Providing all the services of a direct mail
advertising campaign from the concept development through the
actual mailout. Include identifying the target group, developing the
strategy, designing the mailout package, printing and assembling the
package, and mailing the package
. . . . . . . . . . . . . . . . . . . . .
Concept development for a direct mail advertising campaign Developing the plan for a direct mail advertising campaign. Include
identifying the target group, developing the strategy, and designing
the mailout package. The plan is a separate product that may then be
implemented by the same direct mail agency or by a third party . . .
Mail list creation and support services - Creating an electronic list
of names, addresses, and other relevant information of a target group
specified by the client, as an end product or as input to a direct mail
advertising mailout. Include procuring lists, as necessary, from third
parties and/or using lists provided by the client; and/or maintained
by the direct mail advertising agency, and conducting other data
processing operations necessary to create the specified final list . . .
Print services for direct mail advertising materials - Printing
the mailing pieces for a direct mail advertising package, such as
the letters, flyers, brochures, coupons, advertisements, envelopes,
shipping labels, etc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Letter shop services - Preparing the mailout packages and
delivering them to a mail or other distribution center. Include
folding, addressing and personalizing, inserting, and affixing postage
Fulfillment services - Picking, packaging, and mailing merchandise
ordered through response to a direct mail advertising campaign . . .
Other direct mail advertising services - All other direct mail
advertising services. Include design of the mailing package
materials, proofreading the mailing package materials, selling mailing
lists and databases for direct mail use, and receiving and making
telephone calls related to a direct mail campaign . . . . . . . . . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
3251
3252
3253
3254
3255
3256
3257
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-54186
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
8.
$ Bil.
Mil.
2020
Thou.
Dol.
All other operating revenue - Revenue not reported in lines 1
through 7. Include sale or licensing of merchandise and rental or
leasing of equipment. If this item is greater than 20% of the
total operating revenue, specify the primary source of the
revenue below
1799
9.
TOTAL OPERATING REVENUE
Sum of lines 1 through 8 . . . . . . . . . . . . . . . . . . . . . . . . . .
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
1800
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
54286042
9 – 13 Not Applicable.
CONTINUE ON PAGE 5
Form SA-54186
Page 5
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
54286059
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-54186
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
54286067
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-54186
Page 7
(10-01-2020)
54286075
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-54210
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
54221015
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-54210
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
54221023
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-54210
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
54221031
2.
Assurance and Related Services - Include financial auditing
services, financial statement review, and other assurance and
financial auditing services . . . . . . . . . . . . . . . . . . . . . . . . . .
Bookkeeping, Compilation, Payroll, and Taxation Services
a. General accounting services - Preparing pre-adjusted trial
balances (clients have own bookkeeper) and periodic financial
statements for clients. Include combinations of bookkeeping,
compilation, and payroll services where payroll services involve
more than payroll calculations . . . . . . . . . . . . . . . . . . . . . .
b. Bookkeeping, compilation, billing, and collection services
- Statements, etc. and collecting payments on behalf of the client.
Include payroll calculation services. Exclude combinations of
bookkeeping, compilation and payroll services, where payroll
services involve more than payroll calculations . . . . . . . . . . .
c. Payroll services - Processing of payroll, withholding deductions,
remitting deductions and employer's contributions to governmentmandated and other plans, and filing reports . . . . . . . . . . . . .
d. Taxation planning and consulting services - Planning and
consulting in order to minimize the impact of taxation, and
interpreting tax law . . . . . . . . . . . . . . . . . . . . . . . . . . . .
e. Taxation preparation and representation services for
individuals and unincorporated businesses - Preparing,
reviewing, or filing of tax returns or supplementary documents;
and preparing for and representing at tax audits and appeals for
individuals and unincorporated businesses . . . . . . . . . . . . . .
f. Taxation preparation and representation services for
corporate and other clients - Preparing, reviewing, or filing of
tax returns or supplementary documents; and preparing for and
representing at tax audits and appeals for corporate and other
clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
3075
3064
3065
3066
3067
3068
3069
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-54210
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
3.
4.
Management consulting services - Providing advice, assistance,
and implementation services in the areas of strategic and
organizational planning, finance, human resources, marketing and
production, executive search services, and other management
consulting services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
All other operating revenue - Revenue not reported in lines 1
through 3. Include computerized accounting system services,
insolvency and receivership services, business incorporation services,
business valuation services, litigation support services, accounting
services, training services, legal services, personal financial planning
services, sale or licensing of merchandise, rental or leasing of
equipment, and any other operating revenue not reported above. If
this item is greater than 20% of the total operating revenue,
specify the primary source of the revenue below
$ Bil.
Mil.
2020
Thou.
Dol.
3071
1799
5.
TOTAL OPERATING REVENUE
Sum of lines 1 through 4 . . . . . . . . . . . . . . . . . . . . . . . . . .
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
1800
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
54221049
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
CONTINUE ON PAGE 5
Form SA-54210
Page 5
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
54221056
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-54210
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
54221064
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-54210
Page 7
(10-01-2020)
54221072
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-56000
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
56001019
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-56000
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
56001027
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-56000
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
$ Bil.
1.
2020
Thou.
Dol.
1800
Not Applicable.
56001035
7
TOTAL OPERATING REVENUE . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mil.
CONTINUE ON PAGE 4
Form SA-56000
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
56001043
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-56000
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
56001050
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-56000
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
56001068
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-56000
Page 7
(10-01-2020)
56001076
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-56130
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
56131014
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-56130
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
56131022
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-56130
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
2.
3.
56131030
4.
Temporary staffing services - Supplying personnel for temporary
work assignments where the personnel work under the supervision
of the client, but are on your staffing firm's payroll and this firm is
legally responsible for their actions . . . . . . . . . . . . . . . . . . . . .
Long-term staffing - Supplying personnel for extended work
assignments where the personnel work under the supervision
of the client, but are on your staffing firm's payroll and this firm
is legally responsible for their actions. Exclude revenue from the
services of Professional Employer Organizations . . . . . . . . . . . . .
Temporary staffing-to-permanent placement - Temporary
employees who become permanent staff of the client. The employees
remain on the payroll of this firm until the hiring decision is made.
Include training, counseling, assessment, and resume upgrading . .
All other operating revenue - Revenue not reported in lines
1 through 3. If this item is greater than 20% of the total
operating revenue, specify the primary source of the revenue
below
$ Bil.
Mil.
2020
Thou.
Dol.
3263
3264
3265
1799
5.
7
TOTAL OPERATING REVENUE
Sum of lines 1 through 4 . . . . . . . . . . . . . . . . . . . . . . . . . .
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-56130
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
56131048
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-56130
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
56131055
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-56130
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
56131063
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-56130
Page 7
(10-01-2020)
56131071
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-56132
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
56133010
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-56132
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
56133028
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-56132
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
56133036
2.
3.
Executive placement services - Recruiting, selecting and referring
managers, administrators, directors, and other executives . . . . . . .
Executive/retained search services - Providing specialized search
and recruitment services limited to filling highly paid executive,
senior manager, and professional positions, according to client
specifications. May include conducting detailed interviews with the
client organization's management team; developing job profiles;
conducting original research and advertising to locate potential job
candidates; screening possible candidates; preparing, presenting and
discussing a confidential list of highly qualified applicants with the
client; making interview arrangements; negotiating compensation;
and providing post-hire follow-up. The search firm typically provides
two assurances to the client: (1) repeat the search at no extra
charge (out-of-pocket expenses only) should a placed candidate
subsequently fail for reasons attributed to lack of due diligence by
the search firm and (2) not to recruit from the the client firm for a
stated period of time. The client makes the decision as to which
candidate to hire. The search agency's fee is charged whether or
not the candidate is hired. This product is also known as a retained
search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
All other operating revenue - Revenue not reported in lines 1
and 2. If this item is greater than 20% of the total operating
revenue, specify the primary source of the revenue below
$ Bil.
Mil.
2020
Thou.
Dol.
3268
3269
1799
4.
7
TOTAL OPERATING REVENUE
Sum of lines 1 through 3 . . . . . . . . . . . . . . . . . . . . . . . . . .
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-56132
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
56133044
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-56132
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
56133051
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-56132
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
56133069
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-56132
Page 7
(10-01-2020)
56133077
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-56134
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
56135015
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-56134
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
56135023
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-56134
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
2.
3.
Mil.
2020
Thou.
Dol.
3271
3272
1800
Not Applicable.
56135031
7
Gross billings/professional service fees - Report the professional
service fee or gross billings for this firm . . . . . . . . . . . . . . . . . .
Direct costs of worksite employees - Report salaries, wages,
employment-related taxes, benefit premiums, and worker's
compensation insurance costs for PEO worksite employees . . . . . .
NET REVENUE
Difference between lines 1 and 2 . . . . . . . . . . . . . . . . . . . . . .
$ Bil.
CONTINUE ON PAGE 4
Form SA-56134
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
9
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
%
2501
SOURCE OF REVENUE
How much of the gross billings revenue reported in
categories?
6
, line 1, is received from the following
1. Payroll services, payroll and benefit services, payroll and human resource services Report revenue where your firm assumes responsibility for payroll-related activities (e.g.,
payment of employee wages, maintenance of pay records, filing of government payroll forms,
filing of government accounts, withholding of taxes and depositing of funds into government
accounts, garnishing wages, paying unemployment insurance premiums, administering worker's
compensation); the administration of benefits (e.g., health, retirement, life, dental, supplementary
health, disability); human resource functions (e.g., counseling, personnel document preparation,
employee assessment, training, regulatory compliance, risk management) . . . . . . . . . . . .
3278
2. All other operating revenue - Revenue not reported in line 1. Include revenue from coemployment services where your firm assumes responsibility for payroll-related activities, the
administration of benefits, and human resource functions . . . . . . . . . . . . . . . . . . .
3277
2020
Percent
%
+
%
1 00%
56135049
10 – 13 Not Applicable.
CONTINUE ON PAGE 5
Form SA-56134
Page 5
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
56135056
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-56134
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
56135064
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-56134
Page 7
(10-01-2020)
56135072
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-56150
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
56151012
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-56150
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
56151020
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-56150
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Travel agents, ticket offices/agencies, and reservation systems should include commissions or fees, not gross sales.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
56151038
1.
Reservation Services (Include commissions or fees, not gross
sales)
a. Commissions or fees from airline seats, domestic
destinations - Arranging and reserving airline seats to domestic
destinations. Exclude fees paid directly to your agency by
travelers. These should be included in trip planning, line 2a . . . .
b. Commissions or fees from airline seats, international
destinations - Arranging and reserving airline seats to
international destinations. Exclude fees paid directly to your
agency by travelers. These should be included in trip planning,
line 2a . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
c. Commissions or fees from cruises - Arranging and reserving
cruises. Exclude fees paid directly to your agency by travelers.
These should be included in trip planning, line 2a . . . . . . . . . .
d. Commissions or fees from lodging - Arranging and reserving
lodging. Exclude fees paid directly to this agency by travelers.
These should be included in trip planning, line 2a . . . . . . . . . .
e. Commissions or fees from event tickets - Assisting
consumers in acquiring tickets and/or reservations for attendance
at theatrical performances, concerts, sporting events, and
amusement and theme parks. Exclude fees paid directly to this
agency by event attendees. These should be included in trip
planning, line 2a . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
f. Commissions or fees from computerized reservation
systems - Subscription fees received for providing access to a
computerized database and reservation system used by travel
professionals and other subscribers to research, compare, and
plan travel itineraries; and to make associated travel, lodging, and
other reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
3281
3282
3285
3286
3287
3288
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-56150
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
1.
2.
3.
Reservation Services (Include commissions or fees, not gross
sales) - Continued
g. Commissions or fees from packaged tours - Reserving
prepackaged and customized tours. Exclude fees paid directly to
this agency by event attendees. These should be included in trip
planning, line 2a . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Commissions or fees from other reservation services Commissions and fees received from all other travel service
providers (e.g., ferry, bus, airport shuttle providers) for arranging
and reserving service. Exclude fees paid directly to this agency
by travelers. These should be included in trip planning, line 2a . .
Other Travel Arrangement Services (Include commissions or
fees, not gross sales)
a. Commissions or fees from trip planning - Assembling travel
information, advising on alternatives, and arranging and reserving
travel services. Include all receipts from travelers for services
rendered on a fee basis such as ticket issuing fees and other fees
paid directly to travel agents by travelers . . . . . . . . . . . . . . .
b. Commissions or fees from automobile clubs and road
and travel service - Providing automobile road assistance
(e.g., emergency road service, trip planning, guidebook and map
supply, discounts for accommodations) to members on a fee basis
c. Commissions or fees from other travel arrangement
services revenue - All other travel services rendered.
Include travel insurance service, travel document service,
travelers check service, foreign exchange services, wire transfer
services, cellular phone service, corporate travel management
software, and emergency travel services
. . . . . . . . . . . . . . .
All other operating revenue - Revenue not reported in lines
1a through 2c. If this item is greater than 20% of the total
operating revenue, specify the primary source of the revenue
below
$ Bil.
Mil.
2020
Thou.
Dol.
3289
3290
3291
3293
3294
1799
4.
1800
Not Applicable.
56151046
7
TOTAL OPERATING REVENUE
Sum of lines 1a through 3 . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE ON PAGE 5
Form SA-56150
8
Page 5
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
9
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
SOURCE OF REVENUE
How much of the revenue reported in
1. Business
6
%
2501
2020
Percent
, line 4, is received from the following categories?
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3295
2. Leisure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3296
%
%
+
1 00%
10 – 12 Not Applicable.
13 EXPORT REVENUE
An exported service is a service performed for a customer or client (individual, government, business
establishment, etc.) located outside the United States (i.e., outside the 50 States, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Include:
• Services performed for unaffiliated and affiliated foreign firms (i.e., foreign parent firms, subsidiaries, branches, etc.).
Exclude:
• Services provided to domestic subsidiaries of foreign firms.
A. Did the revenue reported in
6
include any revenue from exports?
56151053
Yes
0009
No - Go to
14
$ Bil.
B. What was this firm's revenue from exports in 2020? . . . . . . . . .
Mil.
2020
Thou.
Dol.
2100
CONTINUE ON PAGE 6
Form SA-56150
Page 6
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
56151061
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 7
CONTINUE ON PAGE 7
Form SA-56150
Page 7
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
56151079
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 8
Form SA-56150
Page 8
(10-01-2020)
56151087
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-56152
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
56153018
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-56152
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
56153026
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-56152
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Travel agents, ticket offices/agencies, and reservation systems should include commissions or fees, not gross sales.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
2.
56153034
3.
Pre-packaged Tours
a. Domestic travel - Arranging, assembling, and marketing tour
packages for domestic travel . . . . . . . . . . . . . . . . . . . . . . .
b. International travel - Arranging, assembling, and marketing tour
packages for international travel
. . . . . . . . . . . . . . . . . . . .
Customized Group Tours
a. Domestic travel - Assembling, organizing, and reserving
customized domestic tour packages for groups of people with
a common interest (e.g., sports, culture, adventure, religion,
education, conferences, conventions)
. . . . . . . . . . . . . . . . .
b. International travel - Assembling, organizing, and reserving
customized international tour packages for groups of people
with a common interest (e.g., sports, culture, adventure, religion,
education, conferences, conventions)
. . . . . . . . . . . . . . . . .
All other operating revenue - Revenue not reported in lines
1a through 2b. If this item is greater than 20% of the total
operating revenue, specify the primary source of the revenue
below
$ Bil.
Mil.
2020
Thou.
Dol.
3301
3302
3303
3304
1799
4.
7
TOTAL OPERATING REVENUE
Sum of lines 1a through 3 . . . . . . . . . . . . . . . . . . . . . . . . .
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-56152
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
9
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
SOURCE OF REVENUE
How much of the revenue reported in
1. Business
6
%
2501
2020
Percent
, line 4, is received from the following categories?
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3306
2. Leisure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3307
%
%
+
1 00%
10 – 12 Not Applicable.
13 EXPORT REVENUE
An exported service is a service performed for a customer or client (individual, government, business
establishment, etc.) located outside the United States (i.e., outside the 50 States, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Include:
• Services performed for unaffiliated and affiliated foreign firms (i.e., foreign parent firms, subsidiaries, branches, etc.).
Exclude:
• Services provided to domestic subsidiaries of foreign firms.
A. Did the revenue reported in
6
include any revenue from exports?
56153042
Yes
0009
No - Go to
14
$ Bil.
B. What was this firm's revenue from exports in 2020? . . . . . . . . .
Mil.
2020
Thou.
Dol.
2100
CONTINUE ON PAGE 5
Form SA-56152
Page 5
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
56153059
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-56152
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
56153067
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-56152
Page 7
(10-01-2020)
56153075
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-56210
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
56211014
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-56210
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
56211022
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-56210
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• E-commerce revenue.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
2.
56211030
3.
4.
Residential Nonhazardous Waste and Recyclable Material
Collection Services - Include services provided for the collection
and subcontracted collection of garbage, refuse, rubbish and trash,
commingled materials, and recyclable materials (e.g., cardboard,
paper, plastics, metals, glass, organic waste) from dwellings,
including apartment buildings and condominiums . . . . . . . . . . . .
Non-Residential Nonhazardous Waste and Recyclable Material
Collection Services - Include services provided for the collection
and subcontracted collection of garbage, refuse, rubbish and trash,
commingled materials, and recyclable materials (e.g., cardboard,
paper, plastics, metals, glass, organic waste) from sources such as
heavy and light industry, manufacturing, agriculture, warehousing,
transportation, retail and wholesale commercial activities, restaurants,
offices, educational and recreational facilities, health, and other
service facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hazardous Waste Management Collection Services - Include
hazardous waste collection and hazardous waste transportation
services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
All other operating revenue - Revenue not reported in lines
1 through 3. If this item is greater than 20% of the total
operating revenue, specify the primary source of the revenue
below
$ Bil.
Mil.
2020
Thou.
Dol.
3401
3402
3403
1799
5.
7
TOTAL OPERATING REVENUE
Sum of lines 1 through 4 . . . . . . . . . . . . . . . . . . . . . . . . . .
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-56210
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
56211048
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-56210
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
56211055
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-56210
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
56211063
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-56210
Page 7
(10-01-2020)
56211071
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-56220
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
56221013
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-56220
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
56221021
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-56220
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
2.
56221039
3.
Nonhazardous Waste Disposal Services - Include nonhazardous
waste landfill disposal services, nonhazardous waste incineration
disposal services, and other nonhazardous waste disposal services
such as disposal of nonhazardous waste by methods other than
landfill, sanitary landfill, or incineration (e.g., injection wells,
spreading of municipal sludge on land, disposal maintenance and
closure services) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hazardous Waste Treatment and Disposal Services - Include
hazardous waste treatment of biological infectious waste, radioactive
waste, and other hazardous waste (e.g., organic solvents, oil grease,
inorganic sludges, heavy metal solutions, pesticides, PCB wastes,
and used tires and batteries). Include disposal services of hazardous
waste (e.g., by controlled confinement, landfilling, and other
methods). Include disposal facilities and maintenance and closure
services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
All other operating revenue - Revenue not reported in lines 1
and 2. If this item is greater than 20% of the total operating
revenue, specify the primary source of the revenue below
$ Bil.
Mil.
2020
Thou.
Dol.
3404
3405
1799
4.
7
TOTAL OPERATING REVENUE
Sum of lines 1 through 3 . . . . . . . . . . . . . . . . . . . . . . . . . .
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-56220
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
56221047
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-56220
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
56221054
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-56220
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
56221062
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-56220
Page 7
(10-01-2020)
56221070
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-56291
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
56292014
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-56291
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
56292022
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-56291
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
2.
3.
56292030
4.
Nonhazardous Waste and Recyclable Material Consolidation,
Storage, and Preparation Services - Include nonhazardous
recyclable material recovery preparation services and operations of
nonhazardous waste transfer facilities . . . . . . . . . . . . . . . . . . .
Sale or brokerage of nonhazardous recyclable material
- the sale or brokerage of recyclable material (e.g. cardboard,
paper, plastics, metals, glass, organic waste) recovered from the
nonhazardous waste stream . . . . . . . . . . . . . . . . . . . . . . . . .
Other Waste Management Services - Include septic tank services;
cleaning and maintenance for nonhazardous waste holding and drain
facilities; and portable toilet rental services . . . . . . . . . . . . . . . .
All other operating revenue - Revenue not reported in lines
1 through 3. If this item is greater than 20% of the total
operating revenue, specify the primary source of the revenue
below
$ Bil.
Mil.
2020
Thou.
Dol.
3407
3363
3408
1799
5.
7
TOTAL OPERATING REVENUE
Sum of lines 1 through 4 . . . . . . . . . . . . . . . . . . . . . . . . . .
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-56291
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
56292048
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-56291
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
56292055
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-56291
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
56292063
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-56291
Page 7
(10-01-2020)
56292071
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-61000
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
61001012
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-61000
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
61001020
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-61000
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
TAX STATUS
A. Is this firm or organization operated on a not-for-profit basis?
Yes
0031
No - Go to
6
B. Was all or part of the income of this firm or organization exempt from Federal income taxes under
section 501 of the Internal Revenue Code?
Yes
0030
No
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. Possessions).
61001038
INSTRUCTIONS FOR TAXABLE FIRMS
Include:
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
Exclude:
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
INSTRUCTIONS FOR TAX-EXEMPT FIRMS
Include:
• Program service revenue for services provided in the applicable period, whether or not payment was received in the
applicable period.
• Gross sales of merchandise minus returns and allowances.
• Income from interest, dividends, gross rents (including display space rentals and share of receipts from departments
operated by other companies), royalties, and other investments.
• Gross contributions, gifts, and grants (whether or not restricted for use in operations).
• Commissions earned from the sale of merchandise owned by others (including commissions from vending machine
operators).
• Gross receipts from fundraising activities.
Exclude:
• Gross receipts of departments or concessions operated by other companies.
• Amounts transferred to operating funds from capital or reserve funds.
CONTINUE ON PAGE 4
Form SA-61000
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
$ Bil.
1.
TOTAL OPERATING REVENUE . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
Mil.
2020
Thou.
Dol.
1800
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
61001046
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-61000
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
61001053
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-61000
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
61001061
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-61000
Page 7
(10-01-2020)
61001079
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-62000
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
62001011
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-62000
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
62001029
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-62000
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at
least six months of data for the 2020 calendar year or other partial year data included in the 2020 calendar year.
What time period is covered by the data provided in this report?
2020
Beginning Date
Month Day
Year
Calendar year
Fiscal year - Report beginning and ending dates
0006
0007
Month
Partial year - Report beginning and ending dates
5
Ending Date
Day
Year
0008
TAX STATUS
A. Is this firm or organization operated on a not-for-profit basis?
Yes
0031
No - Go to
6
B. Was all or part of the income of this firm or organization exempt from Federal income taxes under
section 501 of the Internal Revenue Code?
Yes
0030
62001037
No
CONTINUE ON PAGE 4
Form SA-62000
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
INSTRUCTIONS FOR TAXABLE FIRMS
Include:
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
Exclude:
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
INSTRUCTIONS FOR TAX-EXEMPT FIRMS
Include:
• Program service revenue for services provided in the applicable period, whether or not payment was received in the
applicable period.
• Gross sales of merchandise minus returns and allowances.
• Income from interest, dividends, gross rents (including display space rentals and share of receipts from departments
operated by other companies), royalties, and other investments.
• Gross contributions, gifts, and grants (whether or not restricted for use in operations).
• Commissions earned from the sale of merchandise owned by others (including commissions from vending machine
operators).
• Gross receipts from fundraising activities.
Exclude:
• Gross receipts of departments or concessions operated by other companies.
• Amounts transferred to operating funds from capital or reserve funds.
Mark "X"
if None
62001045
1.
Net Patient Care Revenue - Using net patient revenues, report
your sources of revenue in each of the below categories. Include
the value of total patient care operating receipts collected for the
reporting period. This figure should be reported net of any negotiated
discounts and write-downs for bad debt. Exclude non-patient care
revenue such as grants, subsidies, contributions, philanthropy, and
sales from gift shops, cafeteria and parking lot receipts
a. Government payers - Report revenues from the following
sources:
1. Medicare - Fee for service only from parts A, B and D
(exclude part C)
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
4106
2. Medicaid - Fee for service only . . . . . . . . . . . . . . . . . . .
4107
3. Workers' compensation . . . . . . . . . . . . . . . . . . . . . .
4. All other government programs - Include programs such
as but not limited to: Children's Health Insurance Program
(CHIP), Department of Defense (DOD), Civilian Health and
Medical Programs of the Department of Veterans Affairs
(CHAMPVA), TRICARE, Substance Abuse and Mental Health
Services Administration (SAMHSA), and Indian Health Services
(IHS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Revenue from health care providers - Include revenue from
hospitals, health practitioners, outpatient care facilities, etc. . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
4108
4109
9129
ON PAGE 5
CONTINUE ON PAGE 5
Form SA-62000
6
Page 5
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
1.
$ Bil.
Mil.
2020
Thou.
Dol.
Net Patient Care Revenue - Using net patient revenues, report
your sources of revenue in each of the below categories. Include
the value of total patient care operating receipts collected for the
reporting period. This figure should be reported net of any negotiated
discounts and write-downs for bad debt. Exclude non-patient care
revenue such as grants, subsidies, contributions, philanthropy, and
sales from gift shops, cafeteria and parking lot receipts - Continued
c. Private insurance
1. Private health insurance, including Medicare and
Medicaid managed care plans - Include revenue from
medical plans administered by private insurers, including
employer sponsored, other group plans, Medicare part C
(managed care plans), Medicaid managed care plans, and
Federal, State, and Local government health insurance . . . . .
2. Property and casualty insurance - Include revenue from
auto and homeowners insurance and other accident/liability
insurance. Exclude workers' compensation insurance . . . . .
d. Patient out-of-pocket from patients and their families Include all deductibles and co-insurance from private health
insurance, Medicare, Medicaid, and other public programs paid by
the beneficiary or the family of the beneficiary . . . . . . . . . . . .
e. All other sources of revenue for patient care - Include
all other sources of revenue for patient care not included in
lines 1a1 through 1d - Specify
4111
4112
4171
4103
2.
Non-Patient Care Revenue
a. Contributions, gifts, and grants received
. . . . . . . . . . . .
b. Investment and property income - Include interest and
dividends. Exclude gains (losses) from assets sold . . . . . . . . .
c. Revenue from health care providers for non-patient care Include revenue from health practitioners, hospitals, outpatient
care facilities, and all other health care practitioners for nonpatient care services provided. Include revenue for medical
administration and other administrative services, incentive
payments, management fees, medical director fees, etc. . . . . . .
d. All other non-patient care revenue - Include other operating
and non-operating revenue (e.g., gift shop sales, cafeteria sales,
parking lot receipts, florist receipts) - Specify the primary source
of revenue below
1741
1742
4113
4105
TOTAL REVENUE
Sum of lines 1a1 through 2d . . . . . . . . . . . . . . . . . . . . . . . .
1800
62001052
3.
CONTINUE ON PAGE 6
Form SA-62000
7
Page 6
(10-01-2020)
REVENUES FROM TELEMEDICINE SERVICES
Telemedicine (TM) services are billable visits that use live interactive audio-video telecommunications to deliver
patient health care services by a physician or a practitioner at a remote location.
Include:
• TM revenues from delivering health care services such as evaluating, diagnosing, and/or prescribing treatment.
• TM revenues from facilitating visits at the patient's physical location such as technical support with
telecommunications.
A. Did this firm receive revenues from telemedicine services in 2020?
Yes
4120
No - Go to
8
B. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from telemedicine services in 2020?
Please provide an estimate if exact figures
are not available. . . . . . . . . . . . . . . .
8
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
4121
%
4122
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
9
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
2500
OR
Not Applicable.
10 PATIENT VISITS
62001060
%
2501
A. What was the total number of patient visits in 2020, including office based visits,
home based visits, telemedicine visits, and visits in other health care settings?
2020
Number
4184
11 Not Applicable.
CONTINUE ON PAGE 7
Form SA-62000
Page 7
(10-01-2020)
12 ELECTRONIC HEALTH RECORDS
A. Did your firm have expenses for electronic health record systems and related software and services to
install and/or maintain these systems in 2020?
Yes
No - Go to
14
$ Bil.
B. What were the total expenses for electronic health record systems
in 2020? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mil.
2020
Thou.
Dol.
4014
13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
62001078
1.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
ON PAGE 8
CONTINUE ON PAGE 8
Form SA-62000
Page 8
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
2.
62001086
3.
4.
Expensed Materials, Parts, and Supplies (not for resale)
a. Medical supplies - Materials and supplies used in providing
medical services to others. Report medical equipment in line 2b .
b. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
c. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
j. Professional liability insurance - The cost of professional
liability insurance. Include professional liability insurance
premiums and amounts set aside for self-insurance . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
4011
1824
1825
1826
1845
1848
1849
1850
1851
1854
1830
1855
4010
1831
ON PAGE 9
CONTINUE ON PAGE 9
Form SA-62000
Page 9
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
4.
Other Operating Expenses - Continued
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
62001094
15 and 16 Not Applicable.
CONTINUE ON PAGE 10
Form SA-62000
Page 10
(10-01-2020)
62001102
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-62150
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
62151014
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-62150
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
62151022
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-62150
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at
least six months of data for the 2020 calendar year or other partial year data included in the 2020 calendar year.
What time period is covered by the data provided in this report?
2020
Beginning Date
Month Day
Year
Calendar year
0006
Fiscal year - Report beginning and ending dates
0007
Month
Partial year - Report beginning and ending dates
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
Ending Date
Day
Year
0008
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
62151030
1.
Net Patient Care Revenue - Using net patient revenues, report
your sources of revenue in each of the below categories. Include
the value of total patient care operating receipts collected for the
reporting period. This figure should be reported net of any negotiated
discounts and write-downs for bad debt. Exclude non-patient care
revenue such as grants, subsidies, contributions, philanthropy, and
sales from gift shops, cafeteria and parking lot receipts
a. Government payers - Report revenues from the following
sources:
1. Medicare - Fee for service only from parts A, B and D
(exclude part C)
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
4106
2. Medicaid - Fee for service only . . . . . . . . . . . . . . . . . . .
4107
3. Workers' compensation . . . . . . . . . . . . . . . . . . . . . .
4. All other government programs - Include programs such
as but not limited to: Children's Health Insurance Program
(CHIP), Department of Defense (DOD), Civilian Health and
Medical Programs of the Department of Veterans Affairs
(CHAMPVA), TRICARE, Substance Abuse and Mental Health
Services Administration (SAMHSA), and Indian Health Services
(IHS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Revenue from health care providers - Include revenue from
hospitals, health practitioners, outpatient care facilities, etc. . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
4108
4109
9129
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-62150
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
1.
$ Bil.
Mil.
2020
Thou.
Dol.
Net Patient Care Revenue - Using net patient revenues, report
your sources of revenue in each of the below categories. Include
the value of total patient care operating receipts collected for the
reporting period. This figure should be reported net of any negotiated
discounts and write-downs for bad debt. Exclude non-patient care
revenue such as grants, subsidies, contributions, philanthropy, and
sales from gift shops, cafeteria and parking lot receipts - Continued
c. Private insurance
1. Private health insurance, including Medicare and
Medicaid managed care plans - Include revenue from
medical plans administered by private insurers, including
employer sponsored, other group plans, Medicare part C
(managed care plans), Medicaid managed care plans, and
Federal, State, and Local government health insurance . . . . .
2. Property and casualty insurance - Include revenue from
auto and homeowners insurance and other accident/liability
insurance. Exclude workers' compensation insurance . . . . .
d. Patient out-of-pocket from patients and their families Include all deductibles and co-insurance from private health
insurance, Medicare, Medicaid, and other public programs paid by
the beneficiary or the family of the beneficiary . . . . . . . . . . . .
e. All other sources of revenue for patient care - Include
all other sources of revenue for patient care not included in
lines 1a1 through 1d - Specify
4111
4112
4102
4103
2.
Non-Patient Care Revenue
a. Contributions, gifts, and grants received
. . . . . . . . . . . .
b. Investment and property income - Include interest and
dividends. Exclude gains (losses) from assets sold . . . . . . . . .
c. Revenue from health care providers for non-patient care Include revenue from health practitioners, hospitals, outpatient
care facilities, and all other health care practitioners for nonpatient care services provided. Include revenue for medical
administration and other administrative services, incentive
payments, management fees, medical director fees, etc. . . . . . .
d. All other non-patient care revenue - Include other operating
and non-operating revenue (e.g., gift shop sales, cafeteria sales,
parking lot receipts, florist receipts) - Specify the primary source
of revenue below
1741
1742
4113
4105
3.
1800
Not Applicable.
62151048
7
TOTAL REVENUE
Sum of lines 1a1 through 2d . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE ON PAGE 5
Form SA-62150
8
Page 5
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
%
2501
9 – 11 Not Applicable.
12 ELECTRONIC HEALTH RECORDS
A. Did your firm have expenses for electronic health record systems and related software and services to
install and/or maintain these systems in 2020?
Yes
No - Go to
14
$ Bil.
B. What were the total expenses for electronic health record systems
in 2020? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mil.
2020
Thou.
Dol.
4014
62151055
13 Not Applicable.
CONTINUE ON PAGE 6
Form SA-62150
Page 6
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
62151063
2.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Medical supplies - Materials and supplies used in providing
medical services to others. Report medical equipment in line 2b .
b. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
c. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
4011
1824
1825
ON PAGE 7
CONTINUE ON PAGE 7
Form SA-62150
Page 7
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
62151071
4.
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
j. Professional liability insurance - The cost of professional
liability insurance. Include professional liability insurance
premiums and amounts set aside for self-insurance . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1826
1845
1848
1849
1850
1851
1854
1830
1855
4010
1831
1832
1889
CONTINUE WITH
14
ON PAGE 8
CONTINUE ON PAGE 8
Form SA-62150
Page 8
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
$ Bil.
Mil.
2020
Thou.
Dol.
1900
15 and 16 Not Applicable.
62151089
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
CONTINUE ON PAGE 9
Form SA-62150
Page 9
(10-01-2020)
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
62151097
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-62190
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
62193016
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-62190
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
62193024
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-62190
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at
least six months of data for the 2020 calendar year or other partial year data included in the 2020 calendar year.
What time period is covered by the data provided in this report?
2020
Beginning Date
Month Day
Year
Calendar year
Fiscal year - Report beginning and ending dates
0006
0007
Month
Partial year - Report beginning and ending dates
5
Ending Date
Day
Year
0008
TAX STATUS
A. Is this firm or organization operated on a not-for-profit basis?
Yes
0031
No - Go to
6
B. Was all or part of the income of this firm or organization exempt from Federal income taxes under
section 501 of the Internal Revenue Code?
Yes
0030
62193032
No
CONTINUE ON PAGE 4
Form SA-62190
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
INSTRUCTIONS FOR TAXABLE FIRMS
Include:
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
Exclude:
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
INSTRUCTIONS FOR TAX-EXEMPT FIRMS
Include:
• Program service revenue for services provided in the applicable period, whether or not payment was received in the
applicable period.
• Gross sales of merchandise minus returns and allowances.
• Income from interest, dividends, gross rents (including display space rentals and share of receipts from departments
operated by other companies), royalties, and other investments.
• Gross contributions, gifts, and grants (whether or not restricted for use in operations).
• Commissions earned from the sale of merchandise owned by others (including commissions from vending machine
operators).
• Gross receipts from fundraising activities.
Exclude:
• Gross receipts of departments or concessions operated by other companies.
• Amounts transferred to operating funds from capital or reserve funds.
Mark "X"
if None
62193040
1.
Net Patient Care Revenue - Using net patient revenues, report
your sources of revenue in each of the below categories. Include
the value of total patient care operating receipts collected for the
reporting period. This figure should be reported net of any negotiated
discounts and write-downs for bad debt. Exclude non-patient care
revenue such as grants, subsidies, contributions, philanthropy, and
sales from gift shops, cafeteria and parking lot receipts
a. Government payers - Report revenues from the following
sources:
1. Medicare - Fee for service only from parts A, B and D
(exclude part C)
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
4106
2. Medicaid - Fee for service only . . . . . . . . . . . . . . . . . . .
4107
3. Workers' compensation . . . . . . . . . . . . . . . . . . . . . .
4. All other government programs - Include programs such
as but not limited to: Children's Health Insurance Program
(CHIP), Department of Defense (DOD), Civilian Health and
Medical Programs of the Department of Veterans Affairs
(CHAMPVA), TRICARE, Substance Abuse and Mental Health
Services Administration (SAMHSA), and Indian Health Services
(IHS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Revenue from health care providers - Include revenue from
hospitals, health practitioners, outpatient care facilities, etc. . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
4108
4109
9129
ON PAGE 5
CONTINUE ON PAGE 5
Form SA-62190
6
Page 5
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
1.
$ Bil.
Mil.
2020
Thou.
Dol.
Net Patient Care Revenue - Using net patient revenues, report
your sources of revenue in each of the below categories. Include
the value of total patient care operating receipts collected for the
reporting period. This figure should be reported net of any negotiated
discounts and write-downs for bad debt. Exclude non-patient care
revenue such as grants, subsidies, contributions, philanthropy, and
sales from gift shops, cafeteria and parking lot receipts - Continued
c. Private insurance
1. Private health insurance, including Medicare and
Medicaid managed care plans - Include revenue from
medical plans administered by private insurers, including
employer sponsored, other group plans, Medicare part C
(managed care plans), Medicaid managed care plans, and
Federal, State, and Local government health insurance . . . . .
2. Property and casualty insurance - Include revenue from
auto and homeowners insurance and other accident/liability
insurance. Exclude workers' compensation insurance . . . . .
d. Patient out-of-pocket from patients and their families Include all deductibles and co-insurance from private health
insurance, Medicare, Medicaid, and other public programs paid by
the beneficiary or the family of the beneficiary . . . . . . . . . . . .
e. All other sources of revenue for patient care - Include
all other sources of revenue for patient care not included in
lines 1a1 through 1d - Specify
4111
4112
4171
4103
2.
Non-Patient Care Revenue
a. Contributions, gifts, and grants received
. . . . . . . . . . . .
b. Investment and property income - Include interest and
dividends. Exclude gains (losses) from assets sold . . . . . . . . .
c. Revenue from health care providers for non-patient care Include revenue from health practitioners, hospitals, outpatient
care facilities, and all other health care practitioners for nonpatient care services provided. Include revenue for medical
administration and other administrative services, incentive
payments, management fees, medical director fees, etc. . . . . . .
d. All other non-patient care revenue - Include other operating
and non-operating revenue (e.g., gift shop sales, cafeteria sales,
parking lot receipts, florist receipts) - Specify the primary source
of revenue below
1741
1742
4113
4105
3.
1800
Not Applicable.
62193057
7
TOTAL REVENUE
Sum of lines 1a1 through 2d . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE ON PAGE 6
Form SA-62190
8
Page 6
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
%
2501
9 – 11 Not Applicable.
12 ELECTRONIC HEALTH RECORDS
A. Did your firm have expenses for electronic health record systems and related software and services to
install and/or maintain these systems in 2020?
Yes
No - Go to
14
$ Bil.
B. What were the total expenses for electronic health record systems
in 2020? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mil.
2020
Thou.
Dol.
4014
62193065
13 Not Applicable.
CONTINUE ON PAGE 7
Form SA-62190
Page 7
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
62193073
2.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Medical supplies - Materials and supplies used in providing
medical services to others. Report medical equipment in line 2b .
b. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
c. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
4011
1824
1825
ON PAGE 8
CONTINUE ON PAGE 8
Form SA-62190
Page 8
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
62193081
4.
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
j. Professional liability insurance - The cost of professional
liability insurance. Include professional liability insurance
premiums and amounts set aside for self-insurance . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1826
1845
1848
1849
1850
1851
1854
1830
1855
4010
1831
1832
1889
CONTINUE WITH
14
ON PAGE 9
CONTINUE ON PAGE 9
Form SA-62190
Page 9
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
$ Bil.
Mil.
2020
Thou.
Dol.
1900
15 and 16 Not Applicable.
62193099
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
CONTINUE ON PAGE 10
Form SA-62190
Page 10
(10-01-2020)
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
62193107
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-62200
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
62201017
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-62200
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
62201025
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-62200
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at
least six months of data for the 2020 calendar year or other partial year data included in the 2020 calendar year.
What time period is covered by the data provided in this report?
2020
Beginning Date
Month Day
Year
Calendar year
Fiscal year - Report beginning and ending dates
0006
0007
Month
Partial year - Report beginning and ending dates
5
Ending Date
Day
Year
0008
TAX STATUS
A. Is this firm or organization operated on a not-for-profit basis?
Yes
0031
No - Go to
6
B. Was all or part of the income of this firm or organization exempt from Federal income taxes under
section 501 of the Internal Revenue Code?
Yes
0030
62201033
No
CONTINUE ON PAGE 4
Form SA-62200
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
INSTRUCTIONS FOR TAXABLE FIRMS
Include:
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
Exclude:
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
INSTRUCTIONS FOR TAX-EXEMPT FIRMS
Include:
• Program service revenue for services provided in the applicable period, whether or not payment was received in the
applicable period.
• Gross sales of merchandise minus returns and allowances.
• Income from interest, dividends, gross rents (including display space rentals and share of receipts from departments
operated by other companies), royalties, and other investments.
• Gross contributions, gifts, and grants (whether or not restricted for use in operations).
• Commissions earned from the sale of merchandise owned by others (including commissions from vending machine
operators).
• Gross receipts from fundraising activities.
Exclude:
• Gross receipts of departments or concessions operated by other companies.
• Amounts transferred to operating funds from capital or reserve funds.
Mark "X"
if None
62201041
1.
Net Patient Care Revenue - Using net patient revenues, report
your sources of revenue in each of the below categories. Include
the value of total patient care operating receipts collected for the
reporting period. This figure should be reported net of any negotiated
discounts and write-downs for bad debt. Exclude non-patient care
revenue such as grants, subsidies, contributions, philanthropy, and
sales from gift shops, cafeteria and parking lot receipts
a. Government payers - Report revenues from the following
sources:
1. Medicare - Fee for service only from parts A, B and D
(exclude part C)
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
4106
2. Medicaid - Fee for service only . . . . . . . . . . . . . . . . . . .
4107
3. Workers' compensation . . . . . . . . . . . . . . . . . . . . . .
4. All other government programs - Include programs such
as but not limited to: Children's Health Insurance Program
(CHIP), Department of Defense (DOD), Civilian Health and
Medical Programs of the Department of Veterans Affairs
(CHAMPVA), TRICARE, Substance Abuse and Mental Health
Services Administration (SAMHSA), and Indian Health Services
(IHS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Revenue from health care providers - Include revenue from
hospitals, health practitioners, outpatient care facilities, etc. . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
4108
4109
9129
ON PAGE 5
CONTINUE ON PAGE 5
Form SA-62200
6
Page 5
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
1.
$ Bil.
Mil.
2020
Thou.
Dol.
Net Patient Care Revenue - Using net patient revenues, report
your sources of revenue in each of the below categories. Include
the value of total patient care operating receipts collected for the
reporting period. This figure should be reported net of any negotiated
discounts and write-downs for bad debt. Exclude non-patient care
revenue such as grants, subsidies, contributions, philanthropy, and
sales from gift shops, cafeteria and parking lot receipts - Continued
c. Private insurance
1. Private health insurance, including Medicare and
Medicaid managed care plans - Include revenue from
medical plans administered by private insurers, including
employer sponsored, other group plans, Medicare part C
(managed care plans), Medicaid managed care plans, and
Federal, State, and Local government health insurance . . . . .
2. Property and casualty insurance - Include revenue from
auto and homeowners insurance and other accident/liability
insurance. Exclude workers' compensation insurance . . . . .
d. Patient out-of-pocket from patients and their families Include all deductibles and co-insurance from private health
insurance, Medicare, Medicaid, and other public programs paid by
the beneficiary or the family of the beneficiary . . . . . . . . . . . .
e. All other sources of revenue for patient care - Include
all other sources of revenue for patient care not included in
lines 1a1 through 1d - Specify
4111
4112
4171
4103
2.
Non-Patient Care Revenue
a. Contributions, gifts, and grants received
. . . . . . . . . . . .
b. Investment and property income - Include interest and
dividends. Exclude gains (losses) from assets sold . . . . . . . . .
c. Revenue from health care providers for non-patient care Include revenue from health practitioners, hospitals, outpatient
care facilities, and all other health care practitioners for nonpatient care services provided. Include revenue for medical
administration and other administrative services, incentive
payments, management fees, medical director fees, etc. . . . . . .
d. All other non-patient care revenue - Include other operating
and non-operating revenue (e.g., gift shop sales, cafeteria sales,
parking lot receipts, florist receipts) - Specify the primary source
of revenue below
1741
1742
4113
4105
TOTAL REVENUE
Sum of lines 1a1 through 2d . . . . . . . . . . . . . . . . . . . . . . . .
1800
62201058
3.
CONTINUE ON PAGE 6
Form SA-62200
7
Page 6
(10-01-2020)
REVENUES FROM TELEMEDICINE SERVICES
Telemedicine (TM) services are billable visits that use live interactive audio-video telecommunications to deliver
patient health care services by a physician or a practitioner at a remote location.
Include:
• TM revenues from delivering health care services such as evaluating, diagnosing, and/or prescribing treatment.
• TM revenues from facilitating visits at the patient's physical location such as technical support with
telecommunications.
A. Did this firm receive revenues from telemedicine services in 2020?
Yes
4120
No - Go to
8
B. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from telemedicine services in 2020?
Please provide an estimate if exact figures
are not available. . . . . . . . . . . . . . . .
8
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
4121
%
4122
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
62201066
9 and 10 Not Applicable.
CONTINUE ON PAGE 7
Form SA-62200
Page 7
(10-01-2020)
11 INPATIENT/OUTPATIENT ACTIVITY
A. Inpatient days and outpatient visits
Inpatient Days - The unit of measure in which lodging was provided and services rendered to inpatients.
- A patient who is formally admitted and who is discharged or dies on the same day is counted as one patient
day, regardless of the number of hours the patient occupies a hospital bed. For patients switched from
observation to inpatient status, the patient day count should begin on the day the patient was officially admitted
as an inpatient. Do not include nursery days unless they are related to neonatal intermediate or intensive care
units.
Include:
Exclude:
• Inpatient acute and sub-acute days
• Nursery days
• Swing bed days
• Newborn days
• Distinct part unit days
• Skilled nursing facilities days
• Long term care days
• Neonatal days
Outpatient Visits - A visit by a patient who is not lodged in the hospital while receiving medical, dental, or
other services. Each appearance of an outpatient in each unit constitutes one visit regardless of the number of
diagnostic and/or therapeutic treatments that the patient receives. Patients switched from observation to inpatient
status, should be counted as outpatient visits and subsequently as inpatient days.
Include:
• Observation services
• Emergency department visits
• Outpatient surgeries
2020
Number
1. What were this firm's inpatient days in 2020? . . . . . . . . . . . .
4180
2. What were this firm's outpatient visits in 2020?
4181
. . . . . . . . . .
B. Inpatient and outpatient net patient care revenue
How much of the net patient care revenue reported in 6 , lines 1a1 through 1e, was received from the
following categories? If 6 , lines 1a1 through 1e, does not equal your net patient care revenue please adjust
your reported figures in 6 , lines 1a1 through 1e.
2020
Number
1. Inpatient care services
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4192
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4193
2. Outpatient care services
%
%
+
1 00%
12 ELECTRONIC HEALTH RECORDS
A. Did your firm have expenses for electronic health record systems and related software and services to
install and/or maintain these systems in 2020?
62201074
Yes
No - Go to
14
$ Bil.
B. What were the total expenses for electronic health record systems
in 2020? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mil.
2020
Thou.
Dol.
4014
13 Not Applicable.
CONTINUE ON PAGE 8
Form SA-62200
Page 8
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
62201082
2.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Medical supplies - Materials and supplies used in providing
medical services to others. Report medical equipment in line 2b .
b. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
c. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
4011
1824
1825
ON PAGE 9
CONTINUE ON PAGE 9
Form SA-62200
Page 9
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
62201090
4.
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
j. Professional liability insurance - The cost of professional
liability insurance. Include professional liability insurance
premiums and amounts set aside for self-insurance . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1826
1845
1848
1849
1850
1851
1854
1830
1855
4010
1831
1832
1889
CONTINUE WITH
14
ON PAGE 10
CONTINUE ON PAGE 10
Form SA-62200
Page 10
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
$ Bil.
Mil.
2020
Thou.
Dol.
1900
15 and 16 Not Applicable.
62201108
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
CONTINUE ON PAGE 11
Form SA-62200
Page 11
(10-01-2020)
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
62201116
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-62300
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
62303011
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-62300
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
62303029
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-62300
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at
least six months of data for the 2020 calendar year or other partial year data included in the 2020 calendar year.
What time period is covered by the data provided in this report?
2020
Beginning Date
Month Day
Year
Calendar year
Fiscal year - Report beginning and ending dates
0006
0007
Month
Partial year - Report beginning and ending dates
5
Ending Date
Day
Year
0008
TAX STATUS
A. Is this firm or organization operated on a not-for-profit basis?
Yes
0031
No - Go to
6
B. Was all or part of the income of this firm or organization exempt from Federal income taxes under
section 501 of the Internal Revenue Code?
Yes
0030
62303037
No
CONTINUE ON PAGE 4
Form SA-62300
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
INSTRUCTIONS FOR TAXABLE FIRMS
Include:
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
Exclude:
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
INSTRUCTIONS FOR TAX-EXEMPT FIRMS
Include:
• Program service revenue for services provided in the applicable period, whether or not payment was received in the
applicable period.
• Gross sales of merchandise minus returns and allowances.
• Income from interest, dividends, gross rents (including display space rentals and share of receipts from departments
operated by other companies), royalties, and other investments.
• Gross contributions, gifts, and grants (whether or not restricted for use in operations).
• Commissions earned from the sale of merchandise owned by others (including commissions from vending machine
operators).
• Gross receipts from fundraising activities.
Exclude:
• Gross receipts of departments or concessions operated by other companies.
• Amounts transferred to operating funds from capital or reserve funds.
Mark "X"
if None
62303045
1.
Net Patient Care Revenue - Using net patient revenues, report
your sources of revenue in each of the below categories. Include
the value of total patient care operating receipts collected for the
reporting period. This figure should be reported net of any negotiated
discounts and write-downs for bad debt. Exclude non-patient care
revenue such as grants, subsidies, contributions, philanthropy, and
sales from gift shops, cafeteria and parking lot receipts
a. Government payers - Report revenues from the following
sources:
1. Medicare - Fee for service only from parts A, B and D
(exclude part C)
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
4106
2. Medicaid - Fee for service only . . . . . . . . . . . . . . . . . . .
4107
3. Workers' compensation . . . . . . . . . . . . . . . . . . . . . .
4. All other government programs - Include programs such
as but not limited to: Children's Health Insurance Program
(CHIP), Department of Defense (DOD), Civilian Health and
Medical Programs of the Department of Veterans Affairs
(CHAMPVA), TRICARE, Substance Abuse and Mental Health
Services Administration (SAMHSA), and Indian Health Services
(IHS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
4108
4109
ON PAGE 5
CONTINUE ON PAGE 5
Form SA-62300
6
Page 5
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
1.
$ Bil.
Mil.
2020
Thou.
Dol.
Net Patient Care Revenue - Using net patient revenues, report
your sources of revenue in each of the below categories. Include
the value of total patient care operating receipts collected for the
reporting period. This figure should be reported net of any negotiated
discounts and write-downs for bad debt. Exclude non-patient care
revenue such as grants, subsidies, contributions, philanthropy, and
sales from gift shops, cafeteria and parking lot receipts - Continued
b. Private insurance
1. Private health insurance, including Medicare and
Medicaid managed care plans - Include revenue from
medical plans administered by private insurers, including
employer sponsored, other group plans, Medicare part C
(managed care plans), Medicaid managed care plans, and
Federal, State, and Local government health insurance . . . . .
2. Property and casualty insurance - Include revenue from
auto and homeowners insurance and other accident/liability
insurance. Exclude workers' compensation insurance . . . . .
c. Social security benefits - Report direct payment of social
security benefits on behalf of patients . . . . . . . . . . . . . . . . .
d. Patient out-of-pocket from patients and their families Include all deductibles and co-insurance from private health
insurance, Medicare, Medicaid, and other public programs paid by
the beneficiary or the family of the beneficiary . . . . . . . . . . . .
e. All other sources of revenue for patient care - Include
all other sources of revenue for patient care not included in
lines 1a1 through 1d - Specify
4111
4112
4172
4171
4103
2.
Non-Patient Care Revenue
. . . . . . . . . . . .
a. Contributions, gifts, and grants received
b. Investment and property income - Include interest and
dividends. Exclude gains (losses) from assets sold . . . . . . . . .
c. All other non-patient care revenue - Include other operating
and non-operating revenue (e.g., gift shop sales, cafeteria sales,
parking lot receipts, florist receipts) - Specify the primary source
of revenue below
1741
1742
4105
3.
62303052
7
TOTAL REVENUE
Sum of lines 1a1 through 2c . . . . . . . . . . . . . . . . . . . . . . . .
1800
REVENUES FROM TELEMEDICINE SERVICES
Telemedicine (TM) services are billable visits that use live interactive audio-video telecommunications to deliver
patient health care services by a physician or a practitioner at a remote location.
Include:
• TM revenues from delivering health care services such as evaluating, diagnosing, and/or prescribing treatment.
• TM revenues from facilitating visits at the patient's physical location such as technical support with
telecommunications.
A. Did this firm receive revenues from telemedicine services in 2020?
Yes
4120
No - Go to
8
B. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from telemedicine services in 2020?
Please provide an estimate if exact figures
are not available. . . . . . . . . . . . . . . .
$ Bil.
4121
Mil.
2020
Thou.
2020
Percent
Dol.
OR
4122
%
CONTINUE ON PAGE 6
Form SA-62300
8
Page 6
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
%
2501
9 – 11 Not Applicable.
12 ELECTRONIC HEALTH RECORDS
A. Did your firm have expenses for electronic health record systems and related software and services to
install and/or maintain these systems in 2020?
Yes
No - Go to
14
$ Bil.
B. What were the total expenses for electronic health record systems
in 2020? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mil.
2020
Thou.
Dol.
4014
62303060
13 Not Applicable.
CONTINUE ON PAGE 7
Form SA-62300
Page 7
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
62303078
2.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Medical supplies - Materials and supplies used in providing
medical services to others. Report medical equipment in line 2b .
b. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
c. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
4011
1824
1825
ON PAGE 8
CONTINUE ON PAGE 8
Form SA-62300
Page 8
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
62303086
4.
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
j. Professional liability insurance - The cost of professional
liability insurance. Include professional liability insurance
premiums and amounts set aside for self-insurance . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1826
1845
1848
1849
1850
1851
1854
1830
1855
4010
1831
1832
1889
CONTINUE WITH
14
ON PAGE 9
CONTINUE ON PAGE 9
Form SA-62300
Page 9
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
$ Bil.
Mil.
2020
Thou.
Dol.
1900
15 and 16 Not Applicable.
62303094
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
CONTINUE ON PAGE 10
Form SA-62300
Page 10
(10-01-2020)
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
62303102
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-62400E
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
62411012
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-62400E
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
62411020
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-62400E
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
TAX STATUS
A. Is this firm or organization operated on a not-for-profit basis?
Yes
0031
No - Go to
6
B. Was all or part of the income of this firm or organization exempt from Federal income taxes under
section 501 of the Internal Revenue Code?
Yes
0030
No
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
62411038
INSTRUCTIONS FOR TAX-EXEMPT FIRMS
Include:
• Program service revenue for services provided in the applicable period, whether or not payment was received in the
applicable period.
• Gross sales of merchandise minus returns and allowances.
• Income from interest, dividends, gross rents (including display space rentals and share of receipts from departments
operated by other companies), royalties, and other investments.
• Gross contributions, gifts, and grants (whether or not restricted for use in operations).
• Commissions earned from the sale of merchandise owned by others (including commissions from vending machine
operators).
• Gross receipts from fundraising activities.
Exclude:
• Gross receipts of departments or concessions operated by other companies.
• Amounts transferred to operating funds from capital or reserve funds.
Mark "X"
if None
1.
Non-Operating Revenue
a. Contributions, gifts, and grants received - Include in-kind
(non-cash) contributions such as food items, clothing and other
donations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Investment and property income - Include interest and
dividends. Exclude gains (losses) from assets sold . . . . . . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
1741
1742
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-62400E
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
1.
Non-Operating Revenue - Continued
c. Program service - Include revenue from the sale of any
admissions (excluding state, local, or admission taxes); the use of
facilities; the operation of schools, classes, training facilities, and
instructional services; registration fees received in connection with
a meeting or convention; equipment rental services; government
contracts; and other fees received for providing a service . . . . .
d. All other non-operating revenue - Revenue not reported in
lines 1a through 1c. Include capital gains and losses. If this
item is greater than 20% of the total revenue, specify the
primary source of revenue below
$ Bil.
Mil.
2020
Thou.
Dol.
1743
1809
2.
TOTAL REVENUE
Sum of lines 1a through 1d
. . . . . . . . . . . . . . . . . . . . . . . .
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
1800
NOTE: For tax-exempt firms, please include monetary donations received online as Revenue from Electronic Sources.
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
62411046
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
CONTINUE ON PAGE 5
Form SA-62400E
Page 5
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
62411053
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-62400E
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
62411061
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-62400E
Page 7
(10-01-2020)
62411079
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-62400T
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
62410014
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-62400T
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
62410022
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-62400T
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
TAX STATUS
A. Is this firm or organization operated on a not-for-profit basis?
Yes
0031
No - Go to
6
B. Was all or part of the income of this firm or organization exempt from Federal income taxes under
section 501 of the Internal Revenue Code?
Yes
0030
No
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
62410030
INSTRUCTIONS FOR TAXABLE FIRMS
Include:
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
Exclude:
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
Mark "X"
if None
1.
7
TOTAL OPERATING REVENUE
. . . . . . . . . . . . . . . . . . . . . .
$ Bil.
Mil.
2020
Thou.
Dol.
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-62400T
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
62410048
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-62400T
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
62410055
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-62400T
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
62410063
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-62400T
Page 7
(10-01-2020)
62410071
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-71000
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
71001010
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-71000
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
71001028
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-71000
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Report gross receipts for casinos.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Commissions, fees, and revenue from admissions and the use of facilities.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
• Revenue from casino hotels.
$ Bil.
1.
2020
Thou.
Dol.
1800
Not Applicable.
71001036
7
TOTAL OPERATING REVENUE . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mil.
CONTINUE ON PAGE 4
Form SA-71000
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
71001044
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-71000
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
71001051
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-71000
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
71001069
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-71000
Page 7
(10-01-2020)
71001077
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-71002E
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
71005011
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-71002E
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
71005029
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-71002E
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
TAX STATUS
A. Is this firm or organization operated on a not-for-profit basis?
Yes
0031
No - Go to
6
B. Was all or part of the income of this firm or organization exempt from Federal income taxes under
section 501 of the Internal Revenue Code?
Yes
0030
No
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Revenue from admissions, use of facilities, instructional services, and equipment rental fees.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
71005037
INSTRUCTIONS FOR TAX-EXEMPT FIRMS
Include:
• Program service revenue for services provided in the applicable period, whether or not payment was received in the
applicable period.
• Gross sales of merchandise minus returns and allowances.
• Income from interest, dividends, gross rents (including display space rentals and share of receipts from departments
operated by other companies), royalties, and other investments.
• Gross contributions, gifts, and grants (whether or not restricted for use in operations).
• Commissions earned from the sale of merchandise owned by others (including commissions from vending machine
operators).
• Gross receipts from fundraising activities.
Exclude:
• Gross receipts of departments or concessions operated by other companies.
• Amounts transferred to operating funds from capital or reserve funds.
Mark "X"
if None
1.
$ Bil.
Mil.
2020
Thou.
Dol.
Non-Operating Revenue
a. Contributions, gifts, and grants received
. . . . . . . . . . . .
b. Investment and property income - Include interest and
dividends. Exclude gains (losses) from assets sold . . . . . . . . .
CONTINUE WITH
6
1741
1742
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-71002E
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
1.
Non-Operating Revenue - Continued
c. Program service - Include revenue from the sale of any
admissions (excluding state, local, or admission taxes); the use of
facilities; the operation of schools, classes, training facilities, and
instructional services; registration fees received in connection with
a meeting or convention; equipment rental services; government
contracts; and other fees received for providing a service . . . . .
d. All other non-operating revenue - Revenue not reported in
lines 1a through 1c. Include capital gains and losses. If this
item is greater than 20% of the total revenue, specify the
primary source of revenue below
$ Bil.
Mil.
2020
Thou.
Dol.
1743
1809
2.
TOTAL REVENUE
Sum of lines 1a through 1d
. . . . . . . . . . . . . . . . . . . . . . . .
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
1800
NOTE: For tax-exempt firms, please include monetary donations received online as Revenue from Electronic Sources.
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
71005045
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
CONTINUE ON PAGE 5
Form SA-71002E
Page 5
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
71005052
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-71002E
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
71005060
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-71002E
Page 7
(10-01-2020)
71005078
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-71002T
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
71003016
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-71002T
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
71003024
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-71002T
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
TAX STATUS
A. Is this firm or organization operated on a not-for-profit basis?
Yes
0031
No - Go to
6
B. Was all or part of the income of this firm or organization exempt from Federal income taxes under
section 501 of the Internal Revenue Code?
Yes
0030
No
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Revenue from admissions, use of facilities, instructional services, and equipment rental fees.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
71003032
INSTRUCTIONS FOR TAXABLE FIRMS
Include:
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
Exclude:
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
Mark "X"
if None
1.
7
TOTAL OPERATING REVENUE
. . . . . . . . . . . . . . . . . . . . . .
$ Bil.
Mil.
2020
Thou.
Dol.
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-71002T
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
71003040
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-71002T
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
71003057
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-71002T
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
71003065
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-71002T
Page 7
(10-01-2020)
71003073
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-71110E
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
71113013
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-71110E
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
71113021
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-71110E
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
TAX STATUS
A. Is this firm or organization operated on a not-for-profit basis?
Yes
0031
No - Go to
6
B. Was all or part of the income of this firm or organization exempt from Federal income taxes under
section 501 of the Internal Revenue Code?
Yes
0030
No
6
SALES, RECEIPTS, OR REVENUE
71113039
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
INSTRUCTIONS FOR TAX-EXEMPT FIRMS
Include:
• Program service revenue for services provided in the applicable period, whether or not payment was received in the
applicable period.
• Gross sales of merchandise minus returns and allowances.
• Income from interest, dividends, gross rents (including display space rentals and share of receipts from departments
operated by other companies), royalties, and other investments.
• Gross contributions, gifts, and grants (whether or not restricted for use in operations).
• Commissions earned from the sale of merchandise owned by others (including commissions from vending machine
operators).
• Gross receipts from fundraising activities.
Exclude:
• Gross receipts of departments or concessions operated by other companies.
• Amounts transferred to operating funds from capital or reserve funds.
CONTINUE ON PAGE 4
Form SA-71110E
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
1.
Operating Revenue
a. Admissions revenue (excluding admissions taxes) - Gross
box office receipts from the sale of admissions tickets exclusive of
any state or local admissions taxes (include theater or facilities
owners' share, if any). Include receipts from all home, hall or tour
subscriptions, and other concerts or performances for which paid
attendance may be determined by ticket sales, including minimum
guarantee and percentage arrangements. Dinner theaters should
include all combined admission/dinner receipts on this line . . .
b. All other operating revenue - The sale of food, refreshments,
and alcoholic beverages that are not included in the admissions
price; contract fees from providing entertainment; revenue from
royalties, licensing fees, and residual fees from literary works,
musical recordings and compositions, filmed entertainment,
or other cultural works; and rental fees for the use of facilities.
Exclude rental revenue and commissions from concessions
and coin-operated machines operated by others and sales and
admissions taxes. If this item is greater than 20% of the
total operating revenue, specify the primary source of the
revenue below
$ Bil.
Mil.
2020
Thou.
Dol.
3002
1799
2.
Non-Operating Revenue
a. Contributions, gifts, and grants received
. . . . . . . . . . . .
b. Investment and property income - Include interest and
dividends. Exclude gains (losses) from assets sold . . . . . . . . .
c. All other non-operating revenue - Revenue not reported in
lines 2a or 2b. If this item is greater than 20% of the total
non-operating revenue, specify the primary source of
revenue below
1741
1742
1809
3.
1800
Not Applicable.
71113047
7
TOTAL REVENUE
Sum of lines 1a through 2c . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE ON PAGE 5
Form SA-71110E
8
Page 5
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
NOTE: For tax-exempt firms, please include monetary donations received online as Revenue from Electronic Sources.
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
%
2501
9 – 12 Not Applicable.
13 EXPORT REVENUE
An exported service is a service performed for a customer or client (individual, government, business
establishment, etc.) located outside the United States (i.e., outside the 50 States, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Include:
• Services performed for unaffiliated and affiliated foreign firms (i.e., foreign parent firms, subsidiaries, branches, etc.).
Exclude:
• Services provided to domestic subsidiaries of foreign firms.
A. Did the revenue reported in
6
include any revenue from exports?
Yes
0009
No - Go to
14
$ Bil.
2020
Thou.
Dol.
2100
71113054
B. What was this firm's revenue from exports in 2020? . . . . . . . . .
Mil.
CONTINUE ON PAGE 6
Form SA-71110E
Page 6
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
71113062
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 7
CONTINUE ON PAGE 7
Form SA-71110E
Page 7
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
71113070
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 8
Form SA-71110E
Page 8
(10-01-2020)
71113088
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-71110T
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
71111017
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-71110T
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
71111025
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-71110T
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
TAX STATUS
A. Is this firm or organization operated on a not-for-profit basis?
Yes
0031
No - Go to
6
B. Was all or part of the income of this firm or organization exempt from Federal income taxes under
section 501 of the Internal Revenue Code?
Yes
0030
No
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
71111033
INSTRUCTIONS FOR TAXABLE FIRMS
Include:
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
Exclude:
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
Mark "X"
if None
1.
Operating Revenue
a. Admissions revenue (excluding admissions taxes) - Gross
box office receipts from the sale of admissions tickets exclusive of
any state or local admissions taxes (include theater or facilities
owners' share, if any). Include receipts from all home, hall or tour
subscriptions, and other concerts or performances for which paid
attendance may be determined by ticket sales, including minimum
guarantee and percentage arrangements. Dinner theaters should
include all combined admission/dinner receipts on this line . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
3002
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-71110T
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
1.
Operating Revenue - Continued
b. All other operating revenue - The sale of food, refreshments,
and alcoholic beverages that are not included in the admissions
price; contract fees from providing entertainment; revenue from
royalties, licensing fees, and residual fees from literary works,
musical recordings and compositions, filmed entertainment,
or other cultural works; and rental fees for the use of facilities.
Exclude rental revenue and commissions from concessions
and coin-operated machines operated by others and sales and
admissions taxes. If this item is greater than 20% of the
total operating revenue, specify the primary source of the
revenue below
2.
TOTAL OPERATING REVENUE
Sum of lines 1a and 1b . . . . . . . . . . . . . . . . . . . . . . . . . . .
$ Bil.
Mil.
2020
Thou.
Dol.
1799
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
1800
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
71111041
9 – 12 Not Applicable.
CONTINUE ON PAGE 5
Form SA-71110T
Page 5
(10-01-2020)
13 EXPORT REVENUE
An exported service is a service performed for a customer or client (individual, government, business
establishment, etc.) located outside the United States (i.e., outside the 50 States, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Include:
• Services performed for unaffiliated and affiliated foreign firms (i.e., foreign parent firms, subsidiaries, branches, etc.).
Exclude:
• Services provided to domestic subsidiaries of foreign firms.
A. Did the revenue reported in
6
include any revenue from exports?
Yes
0009
No - Go to
14
$ Bil.
B. What was this firm's revenue from exports in 2020? . . . . . . . . .
Mil.
2020
Thou.
Dol.
2100
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
71111058
1.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-71110T
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
71111066
3.
4.
Personnel Costs - Continued
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
1830
1855
1831
ON PAGE 7
CONTINUE ON PAGE 7
Form SA-71110T
Page 7
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
4.
Other Operating Expenses - Continued
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
71111074
15 and 16 Not Applicable.
CONTINUE ON PAGE 8
Form SA-71110T
Page 8
(10-01-2020)
71111082
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-71120
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
71121016
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-71120
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
71121024
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-71120
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Report gross receipts for racetracks.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Commissions, fees, and revenue from corporate sponsorships and event prize money.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
71121032
2.
Admissions revenue (excluding admissions taxes) - The sale of
general or specific event admissions, exclude any state and local
admission taxes. Baseball, football, and other professional athletic
clubs should report total receipts from admissions to their home
games, including visiting teams' share (both league and nonleague).
Do not deduct any payments made to operators of the facilities used
All other operating revenue - The sale of food, refreshments,
and alcoholic beverages that are not included in the admissions
price; any coin-operated amusement devices operated by this firm;
parking revenue; local market revenue from radio and television
broadcasting; and your share of national broadcast revenue. Race
tracks also include your share of revenue from pari-mutual betting.
Exclude revenue from merchandise licensing, rental revenue and
commissions from concessions and coin-operated machines operated
by others, and sales and admissions taxes. Race tracks also exclude
the state's share of revenue and return to bettors. If this item is
greater than 20% of the total operating revenue, specify the
primary source of the revenue below
$ Bil.
Mil.
2020
Thou.
Dol.
3002
1799
3.
7
TOTAL OPERATING REVENUE
Sum of lines 1 and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-71120
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
71121040
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-71120
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
71121057
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-71120
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
71121065
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-71120
Page 7
(10-01-2020)
71121073
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-71150
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
71151013
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-71150
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
71151021
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-71150
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
$ Bil.
1.
2020
Thou.
Dol.
1800
Not Applicable.
71151039
7
TOTAL OPERATING REVENUE . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mil.
CONTINUE ON PAGE 4
Form SA-71150
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2500
%
2501
9 – 12 Not Applicable.
13 EXPORT REVENUE
An exported service is a service performed for a customer or client (individual, government, business
establishment, etc.) located outside the United States (i.e., outside the 50 States, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Include:
• Services performed for unaffiliated and affiliated foreign firms (i.e., foreign parent firms, subsidiaries, branches, etc.).
Exclude:
• Services provided to domestic subsidiaries of foreign firms.
A. Did the revenue reported in
6
include any revenue from exports?
Yes
0009
No - Go to
14
$ Bil.
2020
Thou.
Dol.
2100
71151047
B. What was this firm's revenue from exports in 2020? . . . . . . . . .
Mil.
CONTINUE ON PAGE 5
Form SA-71150
Page 5
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
71151054
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-71150
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
71151062
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-71150
Page 7
(10-01-2020)
71151070
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-71311
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
71312011
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-71311
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
71312029
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-71311
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
71312037
2.
Admissions revenue (excluding admissions taxes) - Gross
box office receipts from the sale of admissions tickets exclusive of
any state or local admissions taxes (include theater or facilities
owners' share, if any). Include receipts from all home, hall or tour
subscriptions, and other concerts or performances for which paid
attendance may be determined by ticket sales, including minimum
guarantee and percentage arrangements. Dinner theaters should
include all combined admission/dinner receipts on this line
. . . . .
All other operating revenue - The sale of food, refreshments,
and alcoholic beverages that are not included in the admissions
price; any coin-operated amusement devices operated by this firm;
merchandise sales; parking revenue; and any other operating revenue
not reported above. Exclude rental revenue and commissions from
concessions and coin-operated machines operated by others and
sales and admissions taxes. If this item is greater than 20% of
the total operating revenue, specify the primary source of the
revenue below
$ Bil.
Mil.
2020
Thou.
Dol.
3002
1799
3.
7
TOTAL OPERATING REVENUE
Sum of lines 1 and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1800
Not Applicable.
CONTINUE ON PAGE 4
Form SA-71311
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
71312045
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-71311
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
71312052
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-71311
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
71312060
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-71311
Page 7
(10-01-2020)
71312078
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-72000
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
72103013
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-72000
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
72103021
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-72000
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenue from room and board.
• Revenue from camp tuition and campers fees.
• Receipts from guest rooms or unit rentals for all establishments owned by this firm.
• Receipts from rentals of public rooms such as ballrooms, conference rooms, etc.
• Sales of meals, alcoholic beverages, and other merchandise.
• Gaming operations.
• Site rental and equipment usage fees.
• Receipts from valet, laundry, parking, and other guest services provided by this firm.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Occupancy Taxes.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
• Grants and donations.
• Franchise revenues and royalties.
$ Bil.
1.
2020
Thou.
Dol.
1800
Not Applicable.
72103039
7
TOTAL OPERATING REVENUE . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mil.
CONTINUE ON PAGE 4
Form SA-72000
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Purchases of goods for resale or cost of goods sold.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
72103047
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-72000
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
72103054
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-72000
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
72103062
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-72000
Page 7
(10-01-2020)
72103070
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-72100
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
72101017
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-72100
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
72101025
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-72100
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
NUMBER OF ESTABLISHMENTS
Mark "X"
if None
How many establishments (hotels) did this firm have in the following categories
in 2020?
A. Owned or leased by THIS firm and managed by THIS firm . . . . . . . . . . . . . . . .
8011
B. Owned by or leased by THIS firm, but managed by ANOTHER firm
8012
. . . . . . . . . . .
1. What was the name and EIN of the management company for the hotels reported in
If more than one management company, continue in 17 .
Name of Company
5
2020
Number
B?
EIN (9 digits)
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Commissions, fees, and revenue from admissions and the use of facilities.
• Receipts from guest rooms or unit rentals for all establishments owned by this firm.
• Receipts from rentals of public rooms such as ballrooms, conference rooms, etc.
• Sales of meals, alcoholic beverages, and other merchandise.
• Gaming operations.
• Site rental and equipment usage fees.
• Receipts from valet, laundry, parking, and other guest services provided by this firm.
• For casino hotels, report sales net of promotional allowances.
• Franchise or royalty fees.
• Management fees.
• Cost reimbursables from managed hotels.
• Revenues from electronic sources.
72101033
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Occupancy Taxes.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
• Revenue from casinos without accommodations.
• Revenue from timeshares or vacation ownership.
Mark "X"
if None
1.
Hotels that this firm owns or leases (include room revenue, meals,
beverages, gaming, retail, guest services, etc.) . . . . . . . . . . . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
8101
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-72100
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
2.
Franchise or royalty fees
. . . . . . . . . . . . . . . . . . . . . . . . . . .
8102
3.
Hotel management fees . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8103
4.
5.
Cost reimbursables from managed hotels . . . . . . . . . . . . . . . . .
All other operating revenue - Revenue not reported in lines
1 through 4. If this item is greater than 20% of the total
operating revenue, specify the primary source of the revenue
below
8104
6.
TOTAL OPERATING REVENUE
Sum of lines 1 through 5 . . . . . . . . . . . . . . . . . . . . . . . . . .
$ Bil.
Mil.
2020
Thou.
Dol.
1799
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
1800
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
72101041
9 – 13 Not Applicable.
CONTINUE ON PAGE 5
Form SA-72100
Page 5
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Purchases of goods for resale or cost of goods sold.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
72101058
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-72100
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
72101066
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
CONTINUE ON PAGE 7
Form SA-72100
Page 7
(10-01-2020)
15 HOTEL MANAGEMENT
A hotel management company is a firm that both manages and provides the operating staff for short-stay
accommodation establishments (e.g., hotels and motels) on a contractual basis.
A. Did this firm manage any hotels for another firm (a third party) in 2020?
Yes
No - Go to
17
2020
Number
B. How many of the hotels managed by this firm were owned or leased by ANOTHER firm
(a third party) in 2020? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C. What was the total value of the following for the hotels reported in
1. Revenue
Refer to includes and excludes in
in 2020?
$ Bil.
6
. . . . . . . . . . . . . . . . . .
2. Revenues from electronic sources
Include rooms booked online as described in
3. Operating expenses
Refer to includes and excludes in
15 B
14 .
A,
8203
. . . . . . . . . . . . . . . . .
8204
8
B, and
8
C.
Mil.
2020
Thou.
Dol.
8201
. . . .
8
8013
72101074
16 Not Applicable.
CONTINUE ON PAGE 8
Form SA-72100
Page 8
(10-01-2020)
72101082
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-81000
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
81001018
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-81000
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
81001026
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-81000
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
Not Applicable.
6
SALES, RECEIPTS, OR REVENUE
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Amounts received for work subcontracted to others.
• For locations that were sold or acquired during a year, only report for the periods that this firm operated the
locations.
• Revenue from services performed by domestic locations of foreign parent firms, subsidiaries, branches, etc.
• Revenue for maintenance and repair services, delivery services, and installation.
• Installation of replacement parts. Do not deduct trade-in allowances.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Rents from and revenue of separately operated departments, concessions, etc., which are leased to others.
• Commissions from vending machine operators.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
• Gross rents and gross sales price.
$ Bil.
1.
2020
Thou.
Dol.
1800
Not Applicable.
81001034
7
TOTAL OPERATING REVENUE . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mil.
CONTINUE ON PAGE 4
Form SA-81000
8
Page 4
(10-01-2020)
REVENUES FROM ELECTRONIC SOURCES
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
9 – 13 Not Applicable.
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
81001042
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
CONTINUE ON PAGE 5
Form SA-81000
Page 5
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
1.
2.
81001059
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4c . . . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
1845
1848
1849
1850
1851
1854
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-81000
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
a. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
b. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
c. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1830
1855
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4c . . . . . . . . . . . . . . . . . . . . . . . . .
1900
81001067
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-81000
Page 7
(10-01-2020)
81001075
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
SERVICE ANNUAL SURVEY
U.S. DEPARTMENT OF COMMERCE
U.S. CENSUS BUREAU
2020 ANNUAL SERVICES REPORT
FORM
SA-81300
(10-01-2020)
Due Date
Need help or have questions?
Call 1-877-787-9860, option "1"
(8:00 a.m. - 8:00 p.m. ET, M-F)
or Visit
https://www.census.gov/programssurveys/sas/information.html
YOUR RESPONSE IS REQUIRED
BY LAW. Title 13 United States
Code (U.S.C.), Sections 131 and
182 authorizes this collection.
Sections 224 and 225 require your
response. The U.S. Census Bureau
is required by Section 9 of the
same law to keep your information
CONFIDENTIAL and can use your
responses only to produce statistics.
The Census Bureau is not permitted
to publicly release your responses
in a way that could identify your
business, organization, or institution.
Per the Federal Cybersecurity
Enhancement Act of 2015, your data
are protected from cybersecurity
risks through screening of the
systems that transmit your data.
This collection has been approved
by the Office of Management and
Budget (OMB). The eight-digit OMB
approval number is 0607-0422 and
appears at the upper right of this
page. Without this approval, we
could not conduct this survey.
INTERNET REPORTING - This survey should be completed online at:
https://portal.census.gov
81310013
Authentication Code:
To view survey results:
https://www.census.gov/programs-surveys/sas/
newsroom/updates/latest-sas.html
GENERAL INSTRUCTIONS
• Any significant change in this firm's operations should be noted in 17 .
• For establishments sold or acquired in 2020, report data only for the period the establishments were operated by
this firm.
• Estimates are acceptable if book figures are not available.
• Enter "0" where applicable.
• Do not combine data for two or more detailed lines.
• Report data on an accrual basis, except for payroll.
$ Bil.
Mil.
Thou.
Dol.
• Figures should be rounded to the nearest dollar.
1 030280456
• If a figure is $1,030,280,456 it should be reported as
Include:
• Data for all Services establishments (excluding data for Retail, Wholesale, Manufacturing, Mining, and
Construction operations) as defined by the survey coverage in 1 B.
• Data for auxiliary facilities primarily engaged in supporting services to those establishment(s) such as warehouses,
garages, central administrative offices, and repair services.
1
A. MAILING ADDRESS
Is this firm's name and mailing address the same as shown in the mailing address above?
Yes
0035
No - Enter corrections in the mailing address above
PENALTY FOR FAILURE TO REPORT
CONTINUE ON PAGE 2
Form SA-81300
1
Page 2
(10-01-2020)
B. SURVEY COVERAGE
Did this firm provide the business activities described below?
Yes
0001
No - Specify this firm's business activity
0002
2
Not Applicable.
3
ORGANIZATIONAL CHANGE
A. Did this firm experience any acquisitions, sales, mergers, divestitures, and/or cease operations in 2020?
Yes
0016
No - Go to
4
B. Which of the following organizational changes occurred in 2020?
Check all that apply. If more than one organizational change occurred during the reporting period, explain in
Acquisition
Sale
0091
Merger
Date of organizational change . . . . . . . . . . . . . .
Month
Day
Year
Month
Day
Year
0018
AND
Enter detailed information below
Divestiture
Ceased Operation - Date of ceased operation/closure
0017
17 .
. . . . . . . . . . .
Name of company
0028
0019
EIN (9 digits)
-
81310021
Address (Number and street, P.O. Box, etc.)
City, town, village, etc.
State
ZIP Code
-
CONTINUE ON PAGE 3
Form SA-81300
4
Page 3
(10-01-2020)
REPORTING PERIOD
NOTE: Calendar year data are preferred. If they are unavailable, please report for the fiscal year that includes at least six
months of data for the 2020 calendar year.
2020
What time period is covered by the data provided in this report?
Beginning Date
Calendar year
Month
Day
Year
0006
Fiscal or partial year - Report beginning and ending dates . . . . . . . . . . .
0007
Month
Ending Date
Day
Year
0008
5
TAX STATUS
A. Is this firm or organization operated on a not-for-profit basis?
Yes
0031
No - Go to
6
B. Was all or part of the income of this firm or organization exempt from Federal income taxes under
section 501 of the Internal Revenue Code?
Yes
0030
No
6
SALES, RECEIPTS, OR REVENUE
81310039
What were the revenues for this firm in 2020?
Include:
• Report gross billings, except where noted elsewhere on the form.
• Dues and assessments from members and affiliates.
• Program service revenue for services provided in the applicable period, whether or not payment was received in the
applicable period.
• Gross sales of merchandise minus returns and allowances.
• Income from interest, dividends, gross rents (including display space rentals and share of receipts from departments
operated by other companies), royalties, and other investments.
• Gross contributions, gifts, and grants (whether or not restricted for use in operations).
• Commissions earned from the sale of merchandise owned by others (including commissions from vending machine
operators).
• Gross receipts from fundraising activities.
• Revenues from electronic sources.
Exclude:
• Transfers made within the company.
• Taxes collected directly from customers or clients and paid directly to a local, state, or federal tax agency.
• Gross receipts of departments or concessions operated by other companies.
• Amounts transferred to operating funds from capital or reserve funds.
• Revenue of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Mark "X"
if None
1.
2.
3.
Contributions, gifts, and grants received . . . . . . . . . . . . . . .
Investment and property income - Include interest and dividends.
Exclude gains (losses) from assets sold . . . . . . . . . . . . . . . . . .
Program service - Include revenue from the sale of any admissions
(excluding state, local, or admission taxes); the use of facilities; the
operation of schools, classes, training facilities, and instructional
services; registration fees received in connection with a meeting or
convention; equipment rental services; government contracts; and
other fees received for providing a service . . . . . . . . . . . . . . . .
CONTINUE WITH
6
$ Bil.
Mil.
2020
Thou.
Dol.
1741
1742
1743
ON PAGE 4
CONTINUE ON PAGE 4
Form SA-81300
6
Page 4
(10-01-2020)
SALES, RECEIPTS, OR REVENUE - Continued
Mark "X"
if None
4.
All other non-operating revenue - Revenue not reported in lines 1
through 3. Include capital gains and losses. If this item is greater
than 20% of the total revenue, specify the primary source of
revenue below
5.
TOTAL REVENUE
Sum of lines 1 through 4
$ Bil.
Mil.
2020
Thou.
Dol.
1809
. . . . . . . . . . . . . . . . . . . . . . . . . .
7
Not Applicable.
8
REVENUES FROM ELECTRONIC SOURCES
1800
NOTE: For tax-exempt firms, please include monetary donations received online as Revenue from Electronic Sources.
A. Did this firm have any revenues from customers entering orders directly on the firm's websites or
mobile applications in 2020?
Yes
0040
No
B. Did this firm have any revenues from customers entering orders directly on third-party websites or
mobile applications in 2020?
Yes
0041
No
C. Did this firm have any revenues from customers entering orders via any other electronic systems
(such as private networks, dedicated lines, etc.) in 2020?
Yes
0042
No
D. Of the total 2020 revenues reported in 6 ,
what was the dollar amount (or percentage)
that was from the revenues identified in
A-C above? Please provide an estimate if
exact figures are not available. . . . . . . . .
$ Bil.
2500
Mil.
2020
Thou.
2020
Percent
Dol.
OR
2501
%
81310047
9 – 13 Not Applicable.
CONTINUE ON PAGE 5
Form SA-81300
Page 5
(10-01-2020)
14 OPERATING EXPENSES
What were the operating expenses for this firm in 2020?
Exclude:
• Cost of goods sold.
• Transfers made within the company.
• Capitalized expenses.
• Interest.
• Bad debt.
• Impairment.
• Income tax.
• Expenses of foreign subsidiaries (those located outside the U.S., i.e., outside the 50 states, District of Columbia, U.S.
Commonwealth Territories, or U.S. possessions).
Gross annual payroll
Include salaries and wages, commissions, dismissal pay, bonuses, employee contributions to Social Security, income
tax withholding, union dues, group insurance premiums, savings bonds, cash equivalent in-kind, allowances, holiday
pay, vacation pay, sick leave, stock purchase plans, and employee contributions to pension plans.
Exclude the cost of leased employees, employer's cost for fringe benefits, and temporary staff obtained from
temporary help services. For unincorporated businesses, exclude profit or other compensation of proprietors or
partners.
All other operating expenses
Include travel and entertainment; postage, shipping or delivery services; warehousing and storage services; royalties;
security services; janitorial and grounds maintenance services; purchased transportation with operators; and other
expenses not reported elsewhere.
Mark "X"
if None
1.
81310054
2.
3.
Personnel Costs
a. Gross annual payroll - Total annual Medicare salaries and
wages for all employees as reported on this firm's IRS Form 941,
Employer's Quarterly Federal Tax Return, line 5(c) for the four
quarters that correspond to the survey period or IRS Form 944
Employer's Annual Federal Tax Return, line 4(c). Include the
spread on stock options that are taxable to employees as wages .
b. Employer's cost for fringe benefits - Employer's cost for
legally required programs and programs not required by law.
Include insurance premiums for hospital plans, medical plans,
and single service plans (e.g., dental, vision, prescription drugs);
premium equivalents for self-insured plans and fees paid to
third-party administrators (TPAs); defined benefit pension plans;
defined contribution plans (e.g., profit sharing, 401K, stock option
plans); and other fringe benefits (e.g., Social Security, workers'
compensation insurance, unemployment tax, state disability
insurance programs, life insurance benefits, Medicare). Exclude
employee contributions. . . . . . . . . . . . . . . . . . . . . . . . . .
c. Temporary staff and leased employee expense - Total costs
paid to Professional Employer Organizations (PEOs) and staffing
agencies for personnel. Include all charges for payroll, benefits,
and services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Materials, Parts, and Supplies (not for resale)
a. Expensed equipment - Expensed computer hardware and other
equipment (e.g., copiers, fax machines, telephones, shop and lab
equipment, CPUs, monitors). Report leased and rented equipment
in line 4d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Expensed purchases of other materials, parts, and
supplies - Materials and supplies used in providing services to
others; materials and parts used in repairs; office and janitorial
supplies; small tools; containers and other packaging materials;
and motor fuels
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expensed Purchased Services
a. Expensed purchases of software - Purchases of prepackaged,
custom coded, or vendor customized software. Include software
developed or customized by others, web-design services and
purchases, licensing agreements, upgrades of software, and
maintenance fees related to software upgrades and alterations . .
CONTINUE WITH
14
$ Bil.
Mil.
2020
Thou.
Dol.
1821
1822
1823
1824
1825
1826
ON PAGE 6
CONTINUE ON PAGE 6
Form SA-81300
Page 6
(10-01-2020)
14 OPERATING EXPENSES - Continued
Mark "X"
if None
3.
4.
Expensed Purchased Services - Continued
b. Data processing and other purchased computer services Include web hosting, computer facilities management services,
computer input preparation, data storage, computer time rental,
optical scanning services, and other computer-related advice
and services, including training. Exclude expensed integrated
systems, repair and maintenance of computer equipment, payroll
processing and credit card transaction fees, and expenses for
telecommunication services (e.g., Internet, connectivity, telephone)
c. Purchased repairs and maintenance to machinery and
equipment - Expensed repair and maintenance services to
machinery, vehicles, equipment, and computer hardware.
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees . . . . . . . . . .
d. Purchased repairs and maintenance to buildings,
structures, and offices - Include repair and maintenance to
integral parts of buildings (e.g., elevators, heating systems).
Exclude materials, parts, and supplies used for repairs and
maintenance performed by this firm's employees. Report janitorial
and grounds maintenance services in line 4d
. . . . . . . . . . . .
e. Purchased electricity - If the cost of electricity is included in
lease or rental payments, report in line 3g . . . . . . . . . . . . . .
f. Purchased fuels (except motor fuels) - Fuel for heating,
power, or generating electricity (e.g., natural gas, propane, oil,
coal). If the costs are included in lease or rental payments, report
in line 3g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
g. Lease and rental payments for land, buildings, structures,
store spaces, and offices - Include penalties incurred for
broken leases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
h. Purchased advertising and promotional services - Include
marketing and public relations services . . . . . . . . . . . . . . . .
i. Purchased professional and technical services - Include
management consulting, accounting, auditing, bookkeeping,
legal, actuarial, payroll processing, architectural, engineering, and
other professional services. Exclude salaries paid to your own
employees for these services . . . . . . . . . . . . . . . . . . . . . .
Other Operating Expenses
81310062
a. Contributions, gifts, and grants paid . . . . . . . . . . . . . . .
b. Depreciation and amortization charges - Include depreciation
charges taken against tangible assets owned and used by this
firm, tangible assets and improvements owned by this firm
within leaseholds, tangible assets obtained through capital lease
agreements, and amortization charges against intangible assets
(e.g., patents, copyrights). Exclude impairment . . . . . . . . . . .
c. Governmental taxes and license fees - Payments to
government agencies for taxes and licenses. Include business
and property taxes. Exclude income taxes and sales and excise
taxes collected from customers . . . . . . . . . . . . . . . . . . . . .
d. All other operating expenses - All other operating expenses
not reported above, unless specifically excluded in the general
instructions. Include office postage paid and package delivery.
Exclude purchases of merchandise for resale and non-operating
expenses. If this item is greater than 20% of the total
operating expenses, specify the primary source of the
expenses below
$ Bil.
Mil.
2020
Thou.
Dol.
1845
1848
1849
1850
1851
1854
1830
1855
1740
1831
1832
1889
5.
TOTAL OPERATING EXPENSES
Sum of lines 1a through 4d
. . . . . . . . . . . . . . . . . . . . . . . .
1900
15 and 16 Not Applicable.
CONTINUE ON PAGE 7
Form SA-81300
Page 7
(10-01-2020)
81310070
17 REMARKS - Please use this space to explain any significant year-to-year changes, to clarify responses, or indicate where
data were estimated.
18 CONTACT INFORMATION
Name of person to contact regarding this report
Area code
Telephone
E-mail address
Number
-
Title
Extension
Area code
Fax
Website address
THANK YOU for completing your 2020 ANNUAL SERVICES REPORT.
We suggest you keep a copy for your records.
Number
-
| File Type | application/pdf |
| Author | cogan300 |
| File Modified | 2020-12-09 |
| File Created | 2020-12-09 |