Appendix C - Timeline

Generic Clearance for the Collection of Qualitative Feedback on Food and Drug Administration Service Delivery

Appendix C - Timeline

OMB: 0910-0697

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OMB#: 0910-0697 | Exp. 12/31/2023

Appendix C. 2021 FDA CTP Email Survey Audience Analysis Study:

Timeline


Post-IRB and OMB Approval

By Week 1

  • Program (code) the online survey and create a unique URL for the survey.

By Week 2

  • Conduct internal team pretest of the technical aspects of the online survey.

  • Assess any problems with the survey instrument based on the pretest.

By Week 3

  • Modify the survey instrument based on the pretest observations.

Survey Launch

By Week 3

  • Send an email invitation to complete the survey to the approximately 44,300 CTP email subscribers.

Week 3

  • Begin fielding the survey.

Week 4

  • Send the first reminder to CTP email subscribers to complete the survey.

Week 5

  • Send the second reminder to CTP email subscribers to complete the survey.

Week 6

  • Send the third reminder the day before the survey closes.

Weeks 3-6

  • Engage in quality assurance of ongoing survey completion (checking for accuracy and missing data).

  • Monitor the number of completed surveys on an ongoing basis.

Survey Data Analysis and Reporting

Week 7

  • Analyze quantitative data.

  • Generate cross-tabs as necessary.

Week 8

  • Analyze respondents’ qualitative and narrative comments submitted to the “Other: Please specify: ___” response options and the last open-ended survey question.

Week 9

  • Select and present the most interesting and revealing cross tab visuals.

  • Develop key summary pictorials (e.g., bar charts, pie charts).

  • Write an executive summary report of the survey findings, develop a one-page 2021 CTP email subscriber “persona” as informed by the findings, and develop a PowerPoint presentation as a tool for verbally presenting the findings.


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