CMS-10796 - Supporting Statement A (CMS-4192-F)

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Dual Eligible Special Needs Plan Contract with the State Medicaid Agency (CMS-10796)

OMB: 0938-1410

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Supporting Statement Part A

Dual Eligible Special Needs Plan Contract with the State Medicaid Agency

CMS-10796, OMB 0938-1410

Background

Our Contract Year 2023 Policy and Technical Changes to the Medicare Advantage and Medicare Prescription Drug Benefit Programs final rule (May 9, 2022; 87 FR 27704) (CMS-4192-F, RIN 0938-AU30) (hereinafter referred to as the May 2022 final rule) finalizes regulations related to the dual eligible special needs plan’s (D-SNP) contract with the State Medicaid agency. We are codifying new pathways through which States can use these contracts to require that certain D-SNPs with exclusively aligned enrollment (a) establish contracts that only include one or more D-SNPs within a State, and (b) integrate materials and notices for enrollees. Additionally, we are expanding the universe of D-SNPs for which the unified appeals and grievance processes apply, requiring an update to the State Medicaid agency contract for the impacted D-SNPs.


The burden for the creation and submission of the D-SNP contract with the State Medicaid agency is currently approved under by OMB under control numbers 0938-0753 (CMS-R-267) and 0938-0935 (CMS-10237) and is being extracted into this new package (CMS-10796; OMB 0938-1410).


As further explained in sections 12 and 15 of this Supporting Statement, we are also updating our currently approved burden estimates under control numbers 0938-0753 (CMS-R-267) and 0938-0935 (CMS-10237) to account for the final rule’s changes.

A. Justification

1. Need and Legal Basis

Special needs plans (SNPs) are Medicare Advantage (MA) plans created by the Medicare Prescription Drug, Improvement, and Modernization Act of 2003 (Pub. L. 108–173) that are specifically designed to provide targeted care and limit enrollment to special needs individuals. Under section 1859(b)(6) of the Act, D-SNPs restrict enrollment to individuals entitled to medical assistance under a State plan under title XIX of the Social Security Act (hereinafter referred to as the Act).

Section 1859(f)(3)(D) of the Act and 42 CFR 422.107 established the requirement for D-SNPs to have contracts with State Medicaid agencies in addition to other contracting requirements that that apply to all MA plans.


Section 50311(b) of the Bipartisan Budget Act of 2018 amended section 1859 of the Act to add new requirements for D-SNPs, beginning in 2021, including minimum integration standards, coordination of the delivery of Medicare and Medicaid benefits, and unified appeals and grievance procedures for integrated D-SNPs, the last of which we implemented through regulation to apply to certain D-SNPs with exclusively aligned enrollment, termed “applicable integrated plans.” These requirements, along with clarifications to existing regulations, were codified in the “Medicare and Medicaid Programs; Policy and Technical Changes to the Medicare Advantage, Medicare Prescription Drug Benefit, Programs of All-Inclusive Care for the Elderly (PACE), Medicaid Fee-For-Service, and Medicaid Managed Care Programs for Years 2020 and 2021” final rule (April 16, 2019; 84 FR 15680) (hereinafter referred to as the April 2019 final rule).1

2. Information Users

MA organizations with D-SNPs and States use the information in the contract to provide benefits, or arrange for the provision of Medicaid benefits, to which an enrollee is entitled. CMS reviews the D-SNP contract with the State Medicaid agency to ensure that it meets the minimum contract requirements for coordinating Medicaid benefits at § 422.107(c)&(d). CMS uses the attestations and matrices in the appendices of this package to identify the types of D-SNPs an MA organization(s) offers and the location of the contract requirements in the document.

3. Improved Information Technology

In the State Medicaid agency contract submission process, technology is used in the collection, processing and storage of the data. Specifically, MA organizations with D-SNPs must submit the signed contract(s) and supporting documentation in appendices A through C through CMS’ Health Plan Management System (HPMS).



The contract submission process has several sections that require the MA organizations with D-SNPs to respond to attestations and matrices based upon the type of D-SNP offered (i.e. fully integrated D-SNP (FIDE SNP), highly integrated D-SNP (HIDE SNP), applicable integrated plan, or coordination-only D-SNP.)

4. Duplication of Similar Information

This information collection does not duplicate any other effort and the information cannot be obtained from any other source.

5. Small Businesses

There is no significant impact on small businesses.

6. Less Frequent Collection

This information collection requires an MA organization with D-SNPs to submit the contract with the State Medicaid agency or a letter of good standing with a previously executed contract from the State annually. This annual contract submission requirement aligns with the annual contract submission required for all MA-PD contracts. We believe a less frequent collection would not provide CMS with enough information to confirm D-SNPs meet CMS requirements.

7. Special Circumstances

There are no special circumstances to report, and no statistical methods will be employed. More specifically this collection:

  • Does not require respondents to report information to the agency more often than quarterly;

  • Does not require respondents to prepare a written response to a collection of information in fewer than 30 days after receipt of it;

  • Does not require respondents to submit more than an original and two copies of any document;

  • Does not require respondents to retain records, other than health, medical, government contract, grant-in-aid, or tax records for more than three years;

  • Is not connected with a statistical survey that is not designed to produce valid and reliable results that can be generalized to the universe of study,

  • Does not require the use of a statistical data classification that has not been reviewed and approved by OMB;

  • Does not include a pledge of confidentiality that is not supported by authority established in statue or regulation that is not supported by disclosure and data security policies that are consistent with the pledge, or which unnecessarily impedes sharing of data with other agencies for compatible confidential use; or

  • Does not require respondents to submit proprietary trade secret, or other confidential information unless the agency can demonstrate that it has instituted procedures to protect the information's confidentiality to the extent permitted by law.

8. Federal Register Notice/Outside Consultation

Serving as the 60-day notice, our proposed rule (CMS-4192-P, RIN 0938-AU30) filed for public inspection on January 6, 2022, and will publish in the Federal Register on January 12, 2022 (87 FR 1842). Comments are due on/by March 7, 2022.

The final rule (CMS-4192-F) was published on May 9, 2022 (87 FR 27704) and is effective on June 28, 2022.


9. Payments/Gifts to Respondents


While there are no gifts associated with this collection, the State Medicaid Agency Contract with the D-SNP is required for the MA Organization to receive a government contract for a D-SNP.

10. Confidentiality

Consistent with Federal government and CMS policies, CMS will protect the confidentiality of the requested proprietary information. Specifically, only information within a submitted D-SNP contract with the State Medicaid agency (or attachments thereto) that constitutes a trade secret, privileged or confidential information, (as such terms are interpreted under the Freedom of Information Act and applicable case law), and is clearly labeled as such by the applicant, and which includes an explanation of how it meets one of the expectations specified n 45 CFR Part 5, will be protected from release by CMS under 5 U.S.C. 552(b)(4). Information not labeled as trade secret, privileged, confidential or does not include an explanation of why it meets one or more of the Freedom of Information Act exceptions in 45 CFR Part 5 will not be withheld from release under 5 U.S.C. 552(b)(4).

11. Sensitive Questions

No questions of a sensitive nature will be asked.

12. Collection of Information Requirements and Associated Burden Estimates

12.1 Wage Estimates

To derive average costs, we used data form the U.S. Bureau of Labor Statistics’ May 2021 National Occupation Employment and Wage Estimates for all salary estimates (http://www.bls.gov/oes/current/oes_nat.htm). In this regard, the following table presents BLS’ mean hourly wage, our estimated cost of fringe benefits and overhead (calculated at 100 percent of salary), and our adjusted wage.


National Occupational Employment and Wage Estimates

Occupation Title

Occupation Code

Mean Hourly Wage ($/hr)

Fringe Benefits and Overhead ($/hr)

Adjusted Hourly

Wage

($/hr)

Business Operation Specialists, All Other

13-1199

38.10

38.10

76.20

Lawyer

23-1011

71.17

71.17

142.34

Software Developers

15-1252

58.17

58.17

116.34

12.2 Requirements and Associated Burden Estimates

The contract between D-SNP and a State Medicaid agency is a formal written agreement between an MA organization sponsor offering a D-SNP and the State Medicaid agency documenting each entity's roles and responsibilities with regard to dually eligible individuals. The sponsors offering a D-SNP submit the contract with the State Medicaid agency in July prior to each contract year of the D-SNP operation. When applicable, , the D-SNP can submit the existing contract with a letter of good standing from the State.


The burden associated with this requirement is the time and effort put forth by each MA organization offering a D-SNP and the State Medicaid agency to sign the contract or letter of good standing and for the D-SNP to submit the contract or letter through CMS’ Health Plan Management System (HPMS).

(A) Annual State Burden For D-SNP Contract


Section 1903(a)(7) of the Act requires the Federal government to pay a match rate for administrative expenses. Since cost is split between the State Medicaid agency and the Federal government, we halve the total costs in this section, half of which the States incur and half of which the Federal government incurs, associated with administering the Medicaid program. The Federal government’s cost is presented in the Section 14 of this collection.


In our experience, the State2 drafts the contract for the D-SNPs in its market and applies the same contract to all MA organizations with D-SNPs. While each State may include a different level of Medicare and Medicaid integration with the D-SNPs in their market, resulting in differing levels of effort to draft a contract, we estimate that on average the burden for State staff to draft a contract with D-SNPs is 40 hours at $142.34/hr. This time estimate is based on the collaborative work for the 2021 contract year between States and the CMS Medicare-Medicaid Coordination Office and its contractor, the Integrated Care Resource Center. For 2021, States were required to update contracts with D-SNPs due to changes to the requirements in § 422.107.


The vast majority of States already having an existing D-SNP contract (47 State, territory, and the District of Columbia Medicaid agencies). In our experience, states update their contract with D-SNPs annually; however, each state spends a different amount of time depending on the update. On average, we believe states spend 40 hours annually to update the contract, resulting in a total burden of 1,880 hours at a cost of $133,800 (47 States x 40 hr x $142.34/hr x 0.5).

(B) Annual MA Organization Burden For D-SNP Contract

As noted in section 12(A), each contract with the State Medicaid agency has a different level of Medicare and Medicaid integration with the D-SNPs, resulting in differing levels of effort for a D-SNP to review a contract, therefore our estimates are based on an average experience for D-SNPs. Based our experience providing technical assistance to D-SNPs and reviewing contract submissions, we estimate it takes an MA organization offering a D-SNP 30 hours to review, sign, and submit a contract annually at a cost of $76.20/hr. This estimate includes completing the D-SNP matrices in Appendix A and submit the matrices and contract to HPMS. We believe this time allows for variation between the level of complexity in a contract and between a new or existing contract.


For the 2022 plan year, 307 MA organizations submitted 464 D-SNP contracts with the State Medicaid agency in compliance with the requirement at § 422.107.3 We used this data to estimate the annual burden for MA organizations at 13,920 hours (464 D-SNP contracts x 30 hr/contract) at a cost of $1,060,704 (13,920 hr x $76.20/hr).

(C) Additional Burden for the Notification Requirement at § 422.107(d)

Effective on January 1, 2021, a D-SNP that is not a fully integrated or highly integrated dual eligible special needs plan (FIDE SNP or HIDE SNP) must have in its contract the requirement to notify the State, or the State’s designated entity, of hospital and skilled nursing facility admissions for at least one group of high-risk full-benefit dual eligible individuals, identified by the State Medicaid agency, codified at § 422.107(d). CMS does not collect data. For the information burden associated with this requirement, we estimate the time and effort for the following two components:

I. State Medicaid Agencies to update one-time their systems

II. Plans to update one-time their systems


We note that 47 State, territory, and District of Columbia Medicaid agencies and the non-FIDE SNP or HIDE SNP D-SNPs within their markets have already made the one-time update to systems to comply with this requirement. We describe the burden estimates for any State that newly offers D-SNPs in its market.

I: State Medicaid Agencies to update one-time their systems

To address differences among the States in available infrastructure, population sizes, and mix of enrollees, the requirement at § 422.107(d) provides broad flexibility to identify the groups for which the State Medicaid agency wishes to be notified and how the notification should take place. These flexibilities include: (1) consideration of certain groups who experience hospital and SNF admissions; (2) protocols and timeframes for the notification; (3) data sharing and automated or manual notifications; and (4) use of a stratified approach over several years starting at a small scale and increasing to a larger scale. The requirement at § 422.107(d) also allows States to determine whether to receive notifications directly from D-SNPs or to require that D-SNPs notify a State designee such as a Medicaid managed care organization, section 1915(c) waiver case management entity, area agency on aging, or some other organization.


Some States, using a rich infrastructure and a well-developed automated system, may fulfill this notification requirement with minimal burden, while States with less developed or no infrastructure or automated systems may incur greater burden. Furthermore, the burden, especially to those States starting on a small scale, may differ significantly from year to year. Because of the flexibilities provided in the requirement, we expect that a State newly allowing D-SNPs in its market will choose strategies that are within their budget and best fit their existing or already-planned capabilities. We expect any State choosing to receive notification itself of such admissions to claim Federal financial participation under Medicaid for that administrative activity.


We estimate that, on average, this work could be accomplished in a month with one software developer/programmer to build an automated system and one business operations specialist to define requirements. We estimate a one-time burden of 320 hours (1 State x 40 hr/week x 4 weeks x 2 FTEs). Since half of the cost will be offset by 50 percent Federal financial participation for Medicaid administrative activities, we estimate an adjusted cost of $15,403 [((160 hr x $116.34/hr) + (160 hr x $76.20/hr)) x 0.50].

II: Plans to update one-time their systems

As noted in section 12(C)(I), State have broad flexibility in notification options. We also note that MA organizations are already required to have systems that are sufficient to organize, implement, control, and evaluate financial and marketing activities, the furnishing of services, the quality improvement program, and the administrative and management aspects of their organization (§ 422.503(b)(4)(ii)). Independent of the State Medicaid agency’s selection of high-risk populations, protocols, and notification schedules, an MA organization’s most likely method of sharing this notification will be through the use of an automated system that could identify enrollees with criteria stipulated by the States and issue electronic alerts to specified entities. We believe that this work has only minimal one-time cost, as detailed immediately below. Therefore, we estimate it could be accomplished in a month with one software developer/programmer to update systems and one business operations specialist to define requirements.


The burden will be at the contract, not the plan, level for a subset of D-SNP contracts that are not FIDE SNPs or HIDE SNPs and to which the notification requirements are applicable. Existing D-SNPs met the notification requirement starting in January 1, 2021; therefore, going forward we estimate this burden for new non-FIDE SNP or HIDE SNP D-SNP contracts. Using CY 2022 data, we estimate there are 30 new D-SNP contracts a year with 58 percent (or 17 contracts) being non-FIDE SNP or HIDE SNP D-SNP contracts. Accordingly, we estimate a one-time burden of 5,440 hours (17 contracts x 40 hr x 4 weeks x 2 FTEs) or 320 hours per D-SNP contract, at a cost of $523,709 [(2,720 hr x $116.34/hr) + (2,720 hr x $76.20/hr)].

(D) Additional Burden for Applicable Integrated Plans (§§ 422.107(c)(9) and 422.561)

When a D-SNP qualifies as an applicable integrated plan as defined at § 422.561, the D-SNP is required to follow integrated organization determination and grievance procedures under §§ 422.629 – 422.634 and include these requirements in the D-SNP contract with the State Medicaid agency (§ 422.107(c)(9)). We estimate a one-time burden for each new applicable integrated plan to update its policies, procedures, and the D-SNP contract with the State Medicaid agency to reflect the new integrated organization determination and grievance procedures. We anticipate this task would take a business operation specialist 8 hours at $76.20/hr.


Between CY 2021, the first-year applicable integrated plans were required to follow the procedures under §§ 422.629 – 422.634 and CY 2022, the number of applicable integrated plans increased by 12. We also believe, our changes to the definition of applicable integrated plan in the May 2022 final rule will increase the number of applicable integrated plans by 13 in 2023. We are using the estimate of an additional 13 D-SNPs per will because we have no way of knowing how many plans will become D-SNPs in future years.


In aggregate, we estimate an annual burden of 104 hours (13 D-SNPs x 8 hr) at a cost of $7,925 (104 hr x $76.20/hr).

(E) Additional Opportunities for Integration through State Medicaid Agency Contracts (§ 422.107(e))

For States that opt to require the contract requirements at § 422.107(e), States and plans will need to modify the existing State Medicaid agency contract. These modifications will document the D-SNP’s responsibility to only enroll dually eligible individuals who receive coverage of Medicaid benefits from the D-SNP, integrate member materials, and request that CMS establish an MA contract limited to D-SNPs within the State.

(I) State Burden

For each State Medicaid agency, it will take a total of 24 hours at $142.34/hr for State staff to update the State Medicaid agency’s contract with the D-SNPs in its market to address the changes in this final rule. This estimate includes the burden to negotiate with the D-SNPs on contract changes and engage with CMS to ensure contract changes meet the requirements that we are finalizing at § 422.107(e).

Based on our experience, we expect that each State Medicaid agency will establish uniform contracting requirements for D-SNPs operating in their market. We are uncertain of the exact number of States that would opt to require these proposed contract changes over the course of the first 3 years (contract years 2024 to 2026). Based on our previous work with States as part of the capitated FAI demonstration and implementing the D-SNP integrations requirements established by the BBA of 2018, we estimate as few as five and as many as 20 States may opt to make these changes in their contracts with D-SNPs and their administration of their programs. Based on the number of States currently collaborating with CMS on Medicare and Medicaid integration and the States likely to transition from Medicare-Medicaid Plan-based to D-SNP-based integrated care approaches, we believe there will be 12 States that implement this rule. We project that States would implement this one-time change during contract year 2025, the first year we anticipate states and plans can implement § 422.107(e).

Section 1903(a)(7) of the Act requires the Federal government to pay half of the States’ administrative costs. In aggregate we estimate a one-time burden of 288 hours (12 States x 24 hr/State) at a cost of $20,497 (288 hr x $142.34/hr x 0.5). After this first-year one-time requirement is satisfied, and given the uncertainty involved in estimating State behavior, we are estimating zero burden in subsequent years.

(II) MA Organization Burden

To implement new § 422.107(e), we expect each affected D-SNP will take 8 hours at $142.34/hr for a lawyer to update the contract with the State Medicaid agency to reflect the revised and new provisions in addition to annual contract updates estimated in Section 12(B). Based on our assumptions of States likely to opt to require the contract changes at § 422.107(e), we estimate between 40 to 80 MA organizations would be impacted. Since we are uncertain of which extreme to use, we use the average, 60 MA organizations. We further expect the updates to be completed in contract year 2025, the first year we anticipate states and plans will implement § 422.107(e). In aggregate we estimate a one-time burden of 480 hours (60 MA organizations x 8 hr) at a cost of $68,323 (480 hr x $142.34/hr).

12.3 Burden Summary

Table 1: Summary of Annual Burden Estimates

Section in Title 42 of the CFR

Item

Respondents

Total Responses

Time per Response (hours)

Total Time (hours)

Hourly Labor Cost($/hr)

Total Cost First Year ($)

Total Cost Subsequent years ($)

422.107

Contracting with D-SNPs

47 States

47

40

1,880

142.34

133,800*

133,800*

422.107(d)

Notification -initial software developer

1 States

1

160

160

116.34

9,307*

-

422.107(d)

Notification -initial business operation specialists

1 States

1

160

160

76.20

6,096*

-

422.107(e)

Updating contract

12 States

12

24

288

142.34

20,618*

-

Subtotal (State)


48 States **

61

Varies

2,488

Varies

169,821

133,800

422.107

Reviewing and submitting contract

464 D-SNPs

464

30

13,920

76.20

1,060,704

1,060,704

422.107(d)

Notification -initial software developer

17 D-SNPs

17

160

2,720

116.34

316,445

-

422.107(d)

Notification -initial business operation specialists

17 D-SNPs

17

160

2,720

76.20

207,264

-

422.107(c)(9) 422.561

Updating contract for unified appeals and grievances

13 D-SNPs

13

8

104

76.20

7,925

7,925

422.107(e)

Updating contract

60 D-SNPs

60

8

480

142.34

68,726

-

Subtotal (Private Sector)


464 D-SNPs

464

Varies

19,944

Varies

1,661,064

1,068,629

TOTAL


512

525

Varies

22,432

Varies

1,830,885

1,202,429

*For State burdens, reflects 50 percent reduction to Federal Matching program.

** Some States or D-SNPs will be a respondent on more that one item.

12.4 Collection of Information Instruments and Instruction/Guidance Documents

Starting with the contract submission for the 2024 plan year, Medicare Advantage sponsors that offer D-SNPs complete and upload the following appendices into HPMS with the completed and signed contract with the State Medicaid Agency. These appendices serve as a checklist for D-SNPs to ensure the required elements are included in the contract with the State Medicaid agency. The appendices also aid Federal reviewers to identify the locations of the required elements are in the contract.

Appendix A “D-SNP State Medicaid Agency(ies) Contract(s): Attestations”

Appendix B “D-SNP State Medicaid Agency Contract Matrix”

Appendix C “Special Needs Plan (SNP) Contract Status Review Matrix”.

13. Capital Costs

There are no capital costs.

14. Cost to the Federal Government

Section 1903(a)(7) of the Act requires the Federal government pay a match rate for administrative expenses. Since cost is split between the State Medicaid agency and the Federal government, we split in half the total costs for States to update and sign the contract with D-SNPs, half of which the States incur and half of which the Federal government incurs, associated with administering the Medicaid program. The Federal government’s cost for the D-SNP contract with the State Medicaid Agency is presented in the Table 2: Federal Government Match Rate for Administrative Expenses Associated with the D-SNP contract with the State Medicaid Agency.

Table 2: Federal Government Match Rate for Administrative Expenses Associated with the D-SNP contract with the State Medicaid Agency

Section in Title 42 of the CFR

Total Federal Cost First Year ($)

Total Federal Cost Subsequent years ($)

§422.107

133,800

133,800

§422.107(d)

9,307

0

§422.107(d)

6,096

0

§422.107(e)

20,618

0

TOTAL

169,821

133,800


15. Program/Burden Changes

This information collection request is new but incorporates the burden for the creation of the D-SNP contract with the State Medicaid agency, currently approved under OMB 0938-0753 (CMS-R-267) and the submission of the contract, currently approved under OMB 0938-0935 (CMS-10237). This request updates the burden for existing estimates based on the most recent data on Medicare Advantage organization that offer D-SNPs and wages. Additionally, we added burden estimates for State Medicaid agencies based on experience working with States and D-SNPs to draft contracts. Table 3 below describes burden changes from the current estimates in OMB 0938-0753 (CMS-R-267). This information collection request also incorporates burden for the proposed provisions of the January 2022 proposed rule that impact the D-SNP contract with the State Medicaid agency.

Table 3: Comparison of previous burden under CMS-R-267 and CMS-10237 to new burden estimates under CMS-10796


CMS-R-267

CMS-10796

Section in Title 42 of the CFR

Respondent

Original PRA Package

Total Time (hours)

Total Cost ($)

Reason for Change

Total Time (hours)

Total Cost ($)

422.107(a)-(c)

States

N/A

0

0

Added to accurately reflect collection

1,880

133,800

422.107(a)-(c)

D-SNPs

CMS-R-267

14,400

1,022,976

Change to wage and respondent numbers

13,920

1,060,704

422.107(d)

States

CMS-R-267

4,160

178,360

Change to wage and respondent numbers

320

15,403

422.107(d)

D-SNPs

CMS-R-267

43,520

3,731,840

Change to wage and respondent numbers

5,440

523,709

422.107(c)(9) & 422.561

D-SNPs

N/A

0

0

New regulation

104

7,925

422.107(e)

States

N/A

0

0

New regulation

288

20,618

422.107(e)

D-SNPs

N/A

0

0

New regulation

480

68,726



Original Total

62,080

4,933,176

New Total

22,432

1,830,885


16. Publication/Tabulation Dates

CMS does not intend to publish data related this collection of information.

17. Expiration Date


CMS will display the expiration date and OMB approval number on the CMS website. The appendices will appear on the HPMS for plans to access for the 2024 plan year application.


18. Certification Statement


No exception to any section of OMB Form 83-I is requested.

B. Collections of Information Employing Statistical Methods

This collection does not employ statistical methods.


2 We use the term “State” to refer to a State, territorial, or District of Columbia Medicaid agency

3 Please see “Integration Status for Contract Year 2022 D-SNPs (XLSX)”, retrieved from https://www.cms.gov/Medicare-Medicaid-Coordination/Medicare-and-Medicaid-Coordination/Medicare-Medicaid-Coordination-Office/D-SNPs

INFORMATION NOT RELEASABLE TO THE PUBLIC UNLESS AUTHORIZED BY LAW: This information has not been publicly disclosed and may be privileged and confidential.  It is for internal government use only and must not be disseminated, distributed, or copied to persons not authorized to receive the information.  Unauthorized disclosure may result in prosecution to the full extent of the law.

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