Form Approved
OMB No. 0990-0379
Exp. Date 08/31/2023
These sessions will be 1:1 conversations with 5-8 participants. Guerilla participants will consist of HHS employees and contractors. Sessions will be 20-30 minutes and conducted remotely over video conferencing.
The interview structure will be a hybrid of a usability interview and task-based usability observation. Initial interview questions focus on initial impressions of HHS as an agency and the website. The tasks aim to validate qualtrics data on user behavior.
User research recruitment is key to conducting successful qualitative research and gaining beneficial user research insights. Without timely access to users, this becomes very difficult. It's important to ensure that we establish the process for getting hold of research participants that will deliver the representative participants the research team needs at the time needed.
Recruit colleagues, friends and professional networks to help with research
Save costs on recruitment services
Participants preferably outside DMV
Want to avoid network bias and have various recruitment sources
Range of ages
Balanced gender
Diverse
Must be age 18 and over
Must not identify as any of the following:
Medical Professionals
Human Services Professional
Grantees
Government Employees
Academics
Must be age 18 and over
Must identify as any of the following:
Medical
Professionals
Are you familiar with the Department of Human Services?
Take a look at the HHS.gov homepage. On a scale of 1-10, how would you rate your level of trust in this information? (1 being lowest level of trust, 10 being the highest level of trust)
Based on what you see on the homepage, what do think you can accomplish on this website?
Tell me 3 words you would use to describe this website.
What are your overall impressions of the website?
According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless it displays a valid OMB control number. The valid OMB control number for this information collection is 0990-0379. The time required to complete this information collection is estimated to average 16 minutes per response, including the time to review instructions, search existing data resources, gather the data needed, to review and complete the information collection. If you have comments concerning the accuracy of the time estimate(s) or suggestions for improving this form, please write to: U.S. Department of Health & Human Services, OS/OCIO/PRA, 200 Independence Ave., S.W., Suite 336-E, Washington D.C. 20201, Attention: PRA Reports Clearance Officer
File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
Author | Kuhns, Daniel (OS/ASPA) |
File Modified | 0000-00-00 |
File Created | 2022-07-04 |