Form Approved
OMB No. 0990-0379
Exp. Date 08/31/2023
Usability Test Script (Test Instrument)
Thank you for participating in HRSA’s Bureau of Health Workforce (BHW) website study.
This activity will take you 15 to 20 minutes to complete.
Your response will help us understand how to organize the content on our website and make it more useful for you.
With which of the following do you most identify? (Single Select) (Required)
Student
Healthcare Worker
Academic Institution
Researcher
Public Health Professional
Family Caregiver
Media/Journalist
Policymaker
Healthcare Administrator
Other: (Text field: “If other, please specify”)
According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless it displays a valid OMB control number. The valid OMB control number for this information collection is 0990-0379. The time required to complete this information collection is estimated to average 30 minutes per response, including the time to review instructions, search existing data resources, gather the data needed, and complete and review the information collection. If you have comments concerning the accuracy of the time estimate(s) or suggestions for improving this form, please write to: U.S. Department of Health & Human Services, OS/OCIO/PRA, 200 Independence Ave., S.W., Suite 336-E, Washington D.C. 20201, Attention: PRA Reports Clearance Officer
Which content are you most likely to look for on the BHW site? (Single Select) (Required)
Specific Bureau of Health Workforce programs
General information about the Bureau of Health Workforce
Grants and funding opportunities
Loan repayment and scholarship opportunities
Virtual Job Fairs or job opportunities
NHSC-approved sites
Health Professional Shortage Areas (HPSAs), Medically Underserved Area and Medically Underserved Population (MUA/Ps), scoring, and application process
Health workforce data tools and research
Other: (Text field: “If other, please specify”)
Which content are you likely to look for second on the BHW site? (Single Select) (Required)
Specific Bureau of Health Workforce programs
General information about the Bureau of Health Workforce
Grants and funding opportunities
Loan repayment and scholarship opportunities
Virtual Job Fairs or job opportunities
NHSC-approved sites
Health Professional Shortage Areas (HPSAs), Medically Underserved Area and Medically Underserved Population (MUA/Ps), scoring, and application process
Health workforce data tools and research
Other: (Text field: “If other, please specify”)
Which option best describes how often you visit the BHW website? (Single Select) (Required)
Several times a day
Several times a week
Several times a month
Several times a year
I have never visited the BHW website.
Each task starts here: https://bhw.hrsa.gov/
|
Task |
Success |
1 |
How many scholarship programs does BHW have? |
Funding > Apply for a Scholarship > 3 (Nurse Corps Scholarship Program; Native Hawaiian Health Scholarship Program; National Health Service Corps Scholarship Program) |
2 |
Find the eligibility requirements for the Advanced Nursing Education Program. |
Funding > Apply for a Grant > “You are eligible*, if you are a school of nursing, a nursing center, an academic health center, a state or local government, or a public or private nonprofit entity that the Secretary deems appropriate.” |
3 |
Find out how to apply for an Auto-HPSA designation. |
Workforce Shortage Areas > What is Shortage Designation > Reviewing Shortage Designation Applications > How do I request an Auto-HPSA designation? |
4 |
Find health workforce projections for geriatricians. |
Data & Research > Review Workforce Research > Projecting Supply and Demand > Geriatricians accordion & PDF |
5 |
Where would you go to sign up for the BHW newsletter? |
Scroll to footer > Subscribe |
6 |
Find how many virtual job fairs BHW hosted in 2019. |
Job Search > Attend a Virtual Job Fair > 4 |
7 |
Find the National Sample Survey of Registered Nurses. |
Data & Research > Access Data Tools > National Sample Survey of Registered Nurses (NSSRN) |
On a scale of 1 to 5, 1 being difficult and 5 being easy, how would you rate your experience finding the information? Why?
What did you like most about your experience on the site today?
What did you like least about your experience on the site today?
Is there anything you wish that the site had?
Do you have any final recommendations for improving the site?
Note: These screenshots display the script and how it will look in the UserZoom tool.
Screenshot 1: Welcome Message and PRA Statement
Screenshot 2: UserZoom Test Tutorial
Screenshot 3: UserZoom Test Tutorial
Screenshot 4: UserZoom Test Tutorial
Screenshot 5: Microphone Check
Screenshot 6: Screenshare Selection
Screenshot 7: Screenshare Selection
Screenshot 9: Pre-Test Question 1
Screenshot 10: Pre-Test Question 2
Screenshot 11: Pre-Test Question 3
Screenshot 12: Pre-Test Question 4
Screenshot
13: Pre-Test Question 5
Screenshot
14: Pre-Test Question 6
Screenshot 15: Pre-Test Question 7
Screenshot 16: Task 1 Start
Screenshot 17: Task 1 Hide Task
Screenshot 18: Task 1 Complete
Screenshot 19: Task 2 Start
Screenshot 20: Task 2 Complete
Screenshot 21: Task 3 Start
Screenshot 22: Task 3 Complete
Screenshot 23: Task 4 Start
Screenshot 24: Task 4 Complete
Screenshot 25: Task 5 Start
Screenshot 26: Task 5 Complete
Screenshot 27: Task 6 Start
Screenshot 28: Task 6 Complete
Screenshot 29: Task 7 Start
Screenshot 30: Task 7 Complete
Screenshot 31: Post-Test Question 1
Screenshot 32: Post-Test Question 2
Screenshot 33: Post-Test Question 3
Screenshot 34: Post-Test Question 4
Screenshot 35: Post-Test Question 5
Screenshot 36: Post-Test Upload
Screenshot 37: Thank You Message
Page
File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
Author | Cummings, Mackenzie (HRSA) |
File Modified | 0000-00-00 |
File Created | 2022-06-24 |