Office of the Assistant Secretary for Health (OASH) Office of Regional Health Operations (ORHO) External Customer Satisfaction Survey

Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

0990-0379 ORHO Webinar Survey Questions - Feb 2021

Office of the Assistant Secretary for Health (OASH) Office of Regional Health Operations (ORHO) External Customer Satisfaction Survey

OMB: 0990-0379

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Form Approved

OMB No.0990-0379

Exp. Date 09/30/2023


OASH Office of Regional Health Operations


Thank you for participating in our webinar or meeting. Please take a moment to complete this brief, anonymous survey. If you feel the statement does not apply to you, please choose not applicable when rating the following statements. Your comments will help us improve our educational outreach efforts.


REQUIRED QUESTIONS

How much do you agree or disagree with the following statements?

  1. The webinar/meeting increased my knowledge and understanding about [insert topic].

Strongly Agree

Agree

Disagree

Strongly Disagree

Not Applicable


  1. I intend to apply what I learned in my work.

Strongly Agree

Agree

Disagree

Strongly Disagree

Not Applicable


  1. I am satisfied with the overall quality of the information presented during the webinar/meeting.

Strongly Agree

Agree

Disagree

Strongly Disagree

Not Applicable


  1. I am satisfied with the logistical information (such as learning objectives, participation instructions, etc.) I received prior to the webinar/meeting.

Strongly Agree

Agree

Disagree

Strongly Disagree

Not Applicable


  1. Please share suggestions for other topics or for improving future webinars/meetings.





According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless it displays a valid OMB control number. The valid OMB control number for this information collection is 0990-0379. The time required to complete this information collection is estimated to average 3 minutes per response, including the time to review instructions, search existing data resources, and gather the data needed to complete and to review the information collection. If you have comments concerning the accuracy of the time estimate(s) or suggestions for improving this form, please write to: U.S. Department of Health & Human Services, OS/OCIO/PRA, 200 Independence Ave., S.W., Suite 336-E, Washington D.C. 20201, Attention: PRA Reports Clearance Officer

OPTIONAL QUESTIONS

  1. My understanding of the role of my agency/division/department in addressing the [insert topic] has increased.

Strongly Agree

Agree

Disagree

Strongly Disagree

Not Applicable



  1. My understanding of prioritizing the needs of various populations [insert topic] has increased.

Strongly Agree

Agree

Disagree

Strongly Disagree

Not Applicable



  1. I am able to identify at least one new promising practice relevant to addressing [insert topic].

Strongly Agree

Agree

Disagree

Strongly Disagree

Not Applicable



  1. I am able to identify at least one new resource that can help inform efforts to address [insert topic] in our community.

Strongly Agree

Agree

Disagree

Strongly Disagree

Not Applicable


  1. I am able to identify next steps to advance efforts to [insert topic] in my [community/organization/or work].

Strongly Agree

Agree

Disagree

Strongly Disagree

Not Applicable


  1. I plan to follow-up and explore potential partnerships/collaborations with others that I met or heard from today.

Strongly Agree

Agree

Disagree

Strongly Disagree

Not Applicable



  1. The [Name of Webinar or Meeting] has increased my practical skills regarding [Topic 1]. (Insert/delete as many topics as necessary)

Strongly Agree

Agree

Disagree

Strongly Disagree

Not Applicable


  1. As a result of the [information I learned, knowledge I gained] through the [Name of Webinar or Meeting], I will be more effective in my work.

Strongly Agree

Agree

Disagree

Strongly Disagree

Not Applicable


  1. As a result of my involvement in the [Name of Webinar or Meeting], I have improved my connections with peers/colleagues.

Strongly Agree

Agree

Disagree

Strongly Disagree

Not Applicable

  1. As a result of my participation, I am able to [Name of Webinar or Meeting – Goal 1]. (Insert/delete as many objectives/goals as necessary)

Strongly Agree

Agree

Disagree

Strongly Disagree

Not Applicable


  1. Which of the following best describes your organizational affiliation?

State, local, territorial, or tribal government

Local or county public agency/organization

Federal government

For profit private sector

Non-profit sector (e.g. community-based organization, faith-based organization)

Philanthropy or foundation

Academia

Other (Please describe)


OPTIONAL OPEN-ENDED QUESTIONS

  1. What aspects of the [Name of Webinar or Meeting] will be most useful for your work?



  1. Do you have any other comments or suggestions for the planning group?


According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless it displays a valid OMB control number. The valid OMB control number for this information collection is 0990-0379. The time required to complete this information collection is estimated to average 3 minutes per response, including the time to review instructions, search existing data resources, gather the data needed, and complete and review the information collection. If you have comments concerning the accuracy of the time estimate(s) or suggestions for improving this form, please write to: U.S. Department of Health & Human Services, OS/OCIO/PRA, 200 Independence Ave., S.W., Suite 336-E, Washington D.C. 20201, Attention: PRA Reports Clearance Officer

File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
File TitleForm Approved
AuthorDHHS
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File Created2022-06-24

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