Form Approved
OMB No. 0920-0856
Exp. Date xx/xx/XXXX
Asian Smokers’ Quitline (ASQ)
7-Month Follow-Up Intake Questionnaire (English)
Public reporting burden of this collection of information is estimated to average 7 minutes per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. An agency may not conduct or sponsor, and a person is not required to respond to a collection of information unless it displays a currently valid OMB control number. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden to CDC/ATSDR Reports Clearance Officer; 1600 Clifton Road NE, MS D-74, Atlanta, Georgia 30333; ATTN: PRA (0920-0856)
Asian Smokers’ Quitline (ASQ)
7-month Evaluation
SERVICE ENGLISH
Hi, this is from the University of California. I'm calling to evaluate the quality of service provided by the Asian Smokers’ Quitline (ASQ). In order to improve the program, I would like to get your feedback on the services that you received. Your feedback will be summarized along with feedback provided by other people who have used the Quitline. You don’t have to answer any questions you don’t want to, and you can end the interview at any time. Also, answering or choosing not to answer questions will not change the quitline services you can or will receive. The call will take just few a minutes, may be monitored or recorded for quality assurance and all of your responses will be kept private. Is that OK?”
1. When you first called, what kind of services did you expect to receive to help you quit smoking?
 
 Counseling  No expectations
 Patches / quitting aids  Other _____
 Certificate  Don’t know
Materials/Booklets/Pamphlets  Refused
Program Information  Not Asked
	
	
I'd like to ask you some questions about the written materials . . . .
2. Did you receive the materials sent by ASQ?
Yes  Don't Know
 No / Never received  Refused
 Not asked
3. Did you read the materials sent by ASQ?
 Yes (all or some)  Don't Know
 No  Refused
 Not asked
4. Was there anything in particular that you LIKED about the materials?
Yes  Don't Know
 No / Never received  Refused
 Not asked
4a. What was it that you liked (about the materials)?
 
 Coping Strategies / Alternatives  All of it / Everything
 Facts / Info  Other____
 Suggestions / Tips / Advice  Don’t Know
 County list / other resources  Refused
Pictures / comics  Not Asked
	
	
5. Was there anything in particular that you DISLIKED about the materials?
Yes  Don't Know/ remember
 No  Refused
 Not asked
5a. What was it you disliked (about the materials)?
 
 Didn’t help  All of it / Everything
 Nothing new  Other _____
 Too much info / reading  Don’t know
 Cartoons/comics  Refused
 Not asked
	
	
Now, I would like to ask you some questions regarding ASQ’s counseling services.
6. Did you receive telephone counseling?
Yes  Don't Know
 No  Refused
 Not asked
6a. Was there any particular reason for not receiving counseling?
 
 No time / busy  No reason at all
 Counselor didn’t call me  Other ______
 I didn’t call / I missed counselor’s call  Don’t know
Didn’t think I needed it /already quit  Refused
Not ready  Not Asked
	
7. How did you feel about the number of counseling sessions you received, would you say there were too few,
just right or too many?
 Too few  Don’t know
 Just right  Refused
 Too many  Not asked
8. Briefly, how would you describe your counselor? _________________________________________
________________________________________________________________________________
9. How was your counselor in terms of being a good listener, would you say very good, good or not good?
 Very good  Don’t know
 Good  Refused
 Not good  Not asked
10. Was there anything in particular that you LIKED about the counseling?
Yes  Don't Know
 No  Refused
 Not asked
10a. What was it that you liked (about the counseling)?
 
 Counselor/Someone to talk to/Support  All of it / Everything
 Information/Advice  Other _____
 # of Counseling Sessions  Don’t know
 Counselor Availability  Refused
 Not asked
	
11. Was there anything in particular that you DISLIKED about the counseling?
Yes  Don't Know
 No  Refused
 Not asked
11a. What was it that you disliked (about the counseling)?
 
 # of counseling sessions (high or low)  All of it / Everything
 Wanted face to face, not phone  Other _____
 Counselor style / personality  Don’t know
 Counselor Availability / follow through  Refused
 Not asked
	
	
12. Overall, how comfortable did you feel when talking with ASQ staff? Would you say very comfortable,
comfortable or not comfortable?
 Very comfortable  Don’t know
 Comfortable  Refused
 Not comfortable  Not asked
13. Overall, how satisfied were you with the services you received? Would you say you were very satisfied,
mostly satisfied, somewhat satisfied or not at all satisfied?
 Very satisfied  Don’t know
 Mostly satisfied  Refused
 Somewhat satisfied  Not asked
 Not at all satisfied
 Everyday  Don’t know
 Some days  Refused
 Not at all  Not asked
 Smoking
NOT SMOKING ENGLISH
1. When did you quit? Most recent quit date: _______/_______/_______
1a.How long ago did you quit? ______ days/weeks/months/years
2. Since you first called the Asian Smokers’ Quitline (ASQ) on (screen date), how many times have you tried to quit (including this time)?
Number of times: [ ]
Don't remember exactly, at least: [ ]
Number of imposed/unintended quits: [ ]
 Refused
 Not Asked
3. Out of those times, how many were for 24 hours or more?
Number of times: [ ]
Don't remember exactly, at least: [ ]
Number of imposed/unintended quits: [ ]
 Never quit for > 24 hours
 Refused
 Not Asked
| First Quit Attempt 
 4. When did you first quit for 24 hours or more since (Screen Date)? ______/______/______ 
 a. When did you start smoking on a daily basis after (first attempt date)? ______/______/______ 
 
 b. How long did you quit for?_____ days/weeks/months/ years Don’t know Refused Not asked 
 5. (FIRST QUIT ATTEMPT): During the time you quit for (1st quit length), did you have a cigarette (or puff)? 
  Yes  No  Don’t know  Refused  Not asked 
 5a. (FIRST QUIT ATTEMPT): When was your first cigarette/puff? ______/______/______ 
 
 5b. (FIRST QUIT ATTEMPT): How many days in a row did you smoke, including the first day? [________] (Note to evaluator: if clients states they have smoked EVER SINCE: confirm & go to SMOKING form). 
 6. (FIRST QUIT ATTEMPT): For this quit attempt, did you use anything like the Nicotine Patch, Gum, Zyban, Chantix or E-cigarettes to help you quit? 
 Yes No Don’t know Refused Not Asked 
 
 
 | 
| ******Last or Only Quit Attempt****** | 
| 
 7. Have you had a cigarette, or even a puff, since you quit on (most recent quit date)? 
  Yes . . . . . When was your first cig./puff? _____/______/______ 
 
  No  Don’t know  Refused  Not asked 
 a. What was the situation just before you smoked that cigarette? 
 _______________________________________________ 
 ____________________________________ 
 b. Where did you get the cigarette? 
  Bought a pack  Asked or took from someone  Bought one or a few  Other source  Old cigarette pack  Don’t know  Someone offered one  Refused  Not asked 
 c. How many days in a row did you smoke, including the first day? _____ day(s).  Ever Since o Don’t know  Refused  Not Asked | 
| 
			 d. When was the last time you had a cigarette, or even a puff? ______/______/______ 
  10 was the last time. . . .Go to 11  Don’t know  Refused  Not asked 
 e. What was the situation just before you smoked that cigarette? 
 ______________________________________________ 
 __________________________________Code: ______ 
 
 f. Where did you get the cigarette? 
 Bought a pack Asked or took from someone Bought one or a few Other source Old cigarette pack Don't know Someone offered one Refused Not asked 
 g. How many days in a row did you smoke, including the first day? ______ day(s).  Ever Since o Don’t know  Refused  Not Asked 
 | 
 Everyday  Don’t know
 Some days  Refused
 Not asked
9a. On average, how many cigarettes do you smoke per day?_______
9b. How many days per week do you smoke? ________
9c. On average how many cigarettes do you smoke per day on the days you smoke? ______
10. How soon after you wake up do you usually smoke your first cigarette?
 0-5 mins  6-30 mins  31-60 mins  More than 60 mins
 Don’t know  Refused  Not asked
11. Since <insert screen date>, did you use anything like the Nicotine Patch, Gum, Zyban, Chantix or E-cigarettes?
IF E ON QUESTION 7c OR 7g & IF CLIENT HAS QUIT ATTEMPT LASTING OVER 24 HRS (that is, there is a value ≥ 1 in Q5): For this quit attempt, did you use anything like the Nicotine Patch, Gum, Zyban, or Chantix to help you quit?
OTHERWISE USE THIS VERSION Did you use anything like the Nicotine Patch, Gum, Zyban, or Chantix to help you quit?
Yes
No
Don’t know
Refused
Not Asked
| 
			 Which ones? 
 
 | 
			 Are you currently using them? 
 
 | 
			 How long (did you use / have you used) them for? 
 | 
			 On average, how many did you use per day? 
 
 | 
			 What dosage did you use? 
 
 | 
			 Did you use them BEFORE your quit attempt? | 
			 Where did you get them? 
 | 
			 How much money did you spend on them? 
 
 | 
| 
			 
 Patch 
 
 | 
			 Yes No D R Z 
 | 
			 _______ days/weeks/months 
 Don’t Know Refused Not Asked 
 | 
			 
 NOT ASKED | 
			 21mg (step1) 14mg (step2) 7mg (step3) Other: ____________ D R Z 
 | 
			 Before During After D R Z 
 
 | 
			 Bought Given to me Help/Quit line Insurance Other: _____________ Don’t Know Refused Not Asked 
 | 
			 $0, Nothing $1-30 $31-50 $51-100 More than $100 D R Z | 
| 
			 
 Gum 
 
 | 
			 Yes No D R Z 
 | 
			 _______ days/weeks/months 
 Don’t Know Refused Not Asked 
 | 
			 _______/day 
 D R Z 
 | 
			 2mg 4mg Other: ____________ D R Z 
 | 
			 Yes No D R Z 
 
 
 | 
			 Bought Given to me Help/Quit line Insurance OTHER: _____________ Don’t Know Refused Not Asked 
 | 
			 $0, Nothing $1-30 $31-50 $51-100 More than $100 D R Z 
 | 
| 
			 
 Zyban | 
			 Yes No D R Z 
 | 
			 _______ days/weeks/months 
 Don’t Know Refused Not Asked | 
			 
 NOT ASKED | 
			 
 NOT ASKED | 
			 Yes No D R Z 
 
 | 
			 Bought Given to me Help/Quit line Insurance OTHER: _____________ Don’t Know Refused Not Asked 
 | 
			 $0, Nothing $1-30 $31-50 $51-100 More than $100 D R Z 
 | 
| 
			 
 Chantix/ Varenicline | 
			 Yes No D R Z 
 | 
			 _______ days/weeks/months 
 Don’t Know Refused Not Asked 
 | 
			 
 NOT ASKED | 
			 
 NOT ASKED 
 | 
			 Yes No D R Z 
 
 | 
			 Bought Given to me Help/Quit line Insurance OTHER: _____________ Don’t Know Refused Not Asked 
 | 
			 $0, Nothing $1-30 $31-50 $51-100 More than $100 D R Z 
 | 
| 
			 
 
 E-cigarettes | 
			 
 NOT ASKED | 
			 _______ days/weeks/months 
 Don’t Know Refused Not Asked 
 | 
			 
 NOT ASKED | 
			 High/full/strong (≥ 19mg) Medium / regular (11-18mg) Low / Ultra low / light/ ultra light (1-10mg) Nicotine, unknown level No nicotine D R Z 
 | 
			 Yes No D R Z 
 
 
 | 
			 Bought Given to me Help/Quit line Insurance OTHER: _____________ Don’t Know Refused Not Asked 
 | 
			 $0, Nothing $1-30 $31-50 $51-100 More than $100 D R Z 
 | 
| 
			 
 
 Lozenge | 
			 Yes No D R Z 
 | 
			 _______ days/weeks/months 
 Don’t Know Refused Not Asked 
 | 
			 _______/day 
 D R Z 
 | 
			 2mg 4mg Other: ____________ D R Z 
 | 
			 Yes No D R Z 
 
 
 | 
			 Bought Given to me Help/Quit line Insurance OTHER: _____________ Don’t Know Refused Not Asked 
 | 
			 $0, Nothing $1-30 $31-50 $51-100 More than $100 D R Z 
 | 
| 
			 
 Other: ____________________________________ _________ 
 | 
			 Yes No D R Z 
 | 
			 _______ days/weeks/months 
 Don’t Know Refused Not Asked | 
			 
 NOT ASKED | 
			 
 NOT ASKED 
 | 
			 Yes No D R Z 
 
 | 
			 Bought Given to me Help/Quit line Insurance OTHER: _____________ Don’t Know Refused Not Asked 
 | 
			 $0, Nothing $1-30 $31-50 $51-100 More than $100 D R Z 
 | 
| 
			 D R Z | 
			 | 
			 | 
			 | 
			 | 
			 | 
			 | 
			 | 
12. During this time, did you use any other programs or methods to quit smoking?
(Note to evaluator: these should be separate from quit aids)
Yes… Which one? _______
No
Don't know
Refused
Not asked
13. IF DIDN’T USE ANY QUITTING AID: What was your main reason for deciding not to use any quitting aids?
o Medi-Cal/Insurance plan
o Too expensive
o Side effects
o Do it on my own
o Decided not to quit
o Won’t work for me
o Never received from ASQ
o Delivery took too long
o Other
o Don’t Know
o Refused
o Not Asked
14. Do you currently use any other form of tobacco, such as chew/snuff, cigars or pipes?
Yes
No
Don’t know
Refused
Which ones?
Chew
Cigars
Pipes
Other: ______________
If CHEW/SNUFF: How much tobacco do you use per week?
______________
Don’t know Refused
If CHEW/SNUFF: Is that cans or pouches?
If CIGARS: How many do you smoke per week?
_______________
Don’t know Refused
15. If you were to quit today, how confident are you that you could go without smoking for one week, would you say: very confident, confident, or not confident?
How confident are you that you could continue without smoking for one week, would you say: very confident, confident, or not confident?
 Very Confident
 Confident
 Not Confident
 Don’t know
 Refused
 Not asked
16. Briefly what is the most important advice you would offer to someone who‘s trying to quit smoking?
(Was there anything in particular that helped you?)
 Advice: ________________________________
 None
 Don’t know
 Refused
 Not asked
END EVAL: Those are all the questions I have for you, thank you for your time.
Comments:______________________________________________________________________________
________________________________________________________________________________________
| File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document | 
| File Title | California Smokers' Helpline | 
| Author | Victor | 
| File Modified | 0000-00-00 | 
| File Created | 2023-09-02 |