FY20 SLAA Collection Instructions - Previous

State Library Administrative
Agency Survey, FY 2020
Instructions for Completing Survey Items

A State Library Administrative Agency (SLAA) is the official agency of a State charged by law
of that State with the extension and development of public library services throughout the
State, which has adequate authority under law of the State to administer State plans in
accordance with the provisions of the Library Services and Technology Act (LSTA). State
Library Administrative Agency is abbreviated throughout this survey as SLAA.

General Instructions ........................................................................................................ 1
Specific Instructions ........................................................................................................ 1
Part A: State Library Administrative Agency Identification ........................................................ 1
Part B: Governance ................................................................................................................... 2
Part C: Allied Operations, State Resource or Reference/Information Service Center, and State
Center for the Book ................................................................................................................... 3
Part D: Services to Libraries and Library Cooperatives ............................................................ 5
Part E: Public Service Hours, Outlets, and User Groups ......................................................... 12
Part F: Collections ................................................................................................................... 16
Part G: Library Service Transactions ....................................................................................... 18
Part H: Library Development Transactions .............................................................................. 19
Part I: Staff .............................................................................................................................. 20
Part J: Revenue....................................................................................................................... 22
Part K: Expenditures ............................................................................................................... 24
Part L: LSTA State Program Expenditures .............................................................................. 28
Part M (a): Electronic Services and Information ...................................................................... 29
Part M (b): Electronic Services and Information ...................................................................... 32

Collection Instructions for the State Library Administrative Agency Survey 2020

General Instructions
Respond to each item in this survey. Read the definitions and/or instructions for the item before
responding to it.
Before responding to any items in a question, read the note (if any) following the question in the
survey instructions.
All data in this survey, INCLUDING federal fiscal data, are to be reported on the basis of State
fiscal year 2020, as specified in items A-230 and A-240. EXCEPTION: Data in Part B and Part I
are requested as of October 1, 2020.
In responding to items, include data for all outlets of the SLAA, unless otherwise directed.
EXCLUDE data for a local public or academic library serving as a State resource center or State
reference/information service center under contract with the SLAA.
For data items requiring numerical answers, please respond as follows:

•

A value greater than 0 if appropriate. If exact data do not exist, and a good estimate can
be given, please do so;

•

0 (zero) if the answer is zero or none; or

•

-1 if your SLAA has the item but does not collect data on the item, or if you don't know
the answer.

Specific Instructions
Part A: State Library Administrative Agency Identification
A-010

SLAA name. Enter the full official name of the SLAA.
Physical Location Address

A-020−
A-060

Enter the address of the physical location of the SLAA. Include the street
address, city, State, Zip Code, and Zip+4.
Mailing address

A-070−
A-110

Enter the mailing address of the SLAA. Include the street address or post office
box, city, State, Zip code, and Zip+4.

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Collection Instructions for the State Library Administrative Agency Survey 2020

A-120

Web address. Enter the Web address of the SLAA. The Web address is the
Uniform Resource Locator (URL) of the World Wide Web home page of the
SLAA.
Chief officer of SLAA

A-130−
A-170

Enter the name, title, telephone number, fax number, and email address of the
chief officer of the SLAA.
Survey respondent

A-180−
A-220

Enter the name, title, telephone number, fax number, and email address of the
respondent to this survey.
Reporting Period

A-230−
A-240

Fiscal year starting and ending dates. Enter the starting and ending dates for
State fiscal year 2020, which is the period for which data in this report are
requested (except Part B and Part I data). Enter the month and day in two
digits each, and the year in four digits. For example: June 30, 2020 would be
entered as 06/30/2020.

Part B: Governance
1.

Specify the SLAA's location in State government as of October 1, 2020.

B-010

Branch of government. Specify the branch of government in which the SLAA is
located.

B-020B-090

Type of executive branch agency. If the SLAA is located in the Executive
branch, specify whether the SLAA is an independent agency or part of a larger
agency. If the SLAA is part of a larger agency that is not listed in item B-050,
enter the name of the agency in item B-060.

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Collection Instructions for the State Library Administrative Agency Survey 2020

Part C: Allied Operations, State Resource or Reference/Information
Service Center, and State Center for the Book
2.

Enter Yes or No for each item to indicate whether the SLAA is combined with
any of the allied operations listed below. Do not report a Library for the Blind
and Physically Handicapped, a State Center for the Book, or a contract with
another library or other entity to provide a service on behalf of the SLAA.
Note: An allied operation is an office, bureau, division, center, or other
organizational unit or service within an SLAA with staff, mission, and resources
to provide service not ordinarily considered an SLAA function. It is
characterized by having:

•

specific mission, which may be a part of the SLAA’s overall mission
statement;

•

staff assigned for that mission; that staff usually includes professionals
other than librarians (such as historians, archivists, curators, etc.)
appropriate to its mission;

•

a high-level manager or supervisor who reports to the SLAA chief officer or
to a deputy designated by the chief officer; and

•

financial resources clearly identified and managed for the operation.

Note: Do not report the following as allied operations: a Library for the Blind and
Physically Handicapped, a State Center for the Book, a law library, or a
contract with another library or other entity to provide a service on behalf of the
SLAA.
C-010

State archives. This operation is responsible for preserving and servicing
noncurrent official records of State organizations and institutions that are of
continuing value (1) to the legal and administrative functioning of State
government, (2) for the verification and protection of the rights of individuals,
and (3) for historical and other research. It usually includes records of
antecedent colonial and territorial governments. Materials are stored, arranged,
and described so that needed records can be found readily.

C-020

Primary State legislative research organization. This operation conducts
research and gathers, digests, and analyzes information in a close and
confidential relationship with members of the State legislature and their staff.

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Collection Instructions for the State Library Administrative Agency Survey 2020

Note: As an allied service, the organization is distinguished from specialized
reference service which a SLAA may provide to government and other users by
responding to reference questions from legislative personnel, providing
information service, furnishing bibliographic and net search results, and
instructing and guiding users in conducting their research. At the federal level,
the parallel might be the difference between parts of the Library of Congress: (1)
the Congressional Research Service, and (2) various reference services and
subject divisions of the Library.
C-030

State history museum/art gallery. This operation collects, preserves, and
displays cultural artifacts and/or works of art related to the State's political,
social, economic, and cultural history.

C-040

State records management service. This operation manages the life cycle of the
State's own records and records of local government from creation to
disposition. Disposition includes the preservation of certain records as well as
the disposal of nonessential records.

C-050

Other allied operation. If any other operations are allied with the SLAA, enter
Yes for this item.

C-060

Specify. If any other operations are allied with the SLAA, enter the name of the
operation in this item.

3.

Enter Yes or No to indicate whether the SLAA contracts with a local public
library or academic library to serve as a State resource center or State
reference/information service center

C-070

State resource center or State reference/information service center. This is an
operation outside the SLAA, administered by a local public library or academic
library, which provides library materials and information services to libraries and
individuals throughout the State. It is administratively separate from the SLAA
but receives grant or contract funds from the SLAA for providing services.

4.

Enter Yes or No to indicate whether the SLAA is the host institution for, or
provides any funding to, a State Center for the Book.

C-080

State Center for the Book. The State Center for the Book is part of the Center for
the Book program sponsored by the Library of Congress which promotes books,
reading, and literacy, and is hosted or funded by the State.

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Collection Instructions for the State Library Administrative Agency Survey 2020

Part D: Services to Libraries and Library Cooperatives
5.

Indicate which of the specified services are provided directly or by contract by the
SLAA to different types of libraries or library cooperatives. Specify Directly,
Contract, or Not Provided for each service, for each type of library and library
cooperatives.
Note: A Library Cooperative may serve single-type or multi-type libraries. Services
provided directly by the SLAA are those provided without any intermediary by the
SLAA to libraries or library cooperatives. Services provided by contract by the
SLAA are those provided by a third party or intermediary under legal contract to the
SLAA.
Type of Library
Academic Library. A library forming an integral part of a college, university, or other
academic institution for postsecondary education, organized and administered to
meet the needs of students, faculty, and affiliated staff of the institution.
Public Library. A library that serves all residents of a given community, district, or
region, and (typically) receives its financial support, in whole or part, from public
funds.
School Library Media Center. A library that is an integral part of the educational
program of an elementary or secondary school with materials and services that
meet the curricular, information, and recreational needs of students, teachers, and
administrators.
Special Library. A library in a business firm, professional association, government
agency, or other organized group; a library that is maintained by a parent
organization to serve a specialized clientele; or an independent library that may
provide materials or services, or both, to the public, a segment of the public, or to
other libraries. Scope of collections and services are limited to the subject interests
of the host or parent institution. Includes libraries in State institutions.
Library Cooperative. A Library Cooperative is an organization that has its own
budget and staff and provides library and information services for the mutual
benefit of participating or member libraries. The organization’s participants or
members are primarily libraries, which are not under the organization’s
administrative control. The organization may also be termed a network, system,
district, or consortium. A Library Cooperative may serve single-type or multi-type
libraries.
Services to Libraries and Library Cooperatives

D_SV-010

Accreditation of libraries. The SLAA may endorse or approve officially libraries
which meet criteria specified by the State.

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Collection Instructions for the State Library Administrative Agency Survey 2020

D_SV-020

Administration of State aid. Includes determining compliance with eligibility
criteria and performance standards, overseeing processes through which
grant recipients are determined, announcing grant recipients and disbursing
funds, monitoring and receiving reports from grant recipients, and other
activities involved in the management of financial assistance provided by the
State to libraries

D_SV-030

Certification of librarians. The SLAA may credential library staff with the rank
or title of librarian by attesting officially to their qualifications. These
qualifications may include a master's degree from a graduate program
accredited by the American Library Association, another level or type of
educational attainment, confirmation of participation in continuing education
activities, and/or residency in the State for a specified period.

D_SV-040

Collection of library statistics. Every SLAA collects statistics on public libraries
and participates in the Federal-State Cooperative System (FSCS) for Public
Library Data (the name of FSCS was changed in December of 2007 to the
Public Library Statistics Cooperative (PLSC). Many SLAAs collect statistics on
institutional and other special libraries. Some SLAAs assist in the collection of
academic library statistics. A few SLAAs collect statistics on school library
media centers. These data collections usually involve the design and
administration of survey instruments as well as data entry and processing and
report design and dissemination.

D_SV-050

Consulting services. Individual or small-group contacts to help libraries to
attain goals and objectives and to deal with specific needs and problems.
Consultants provide guidance on problems of concern to local personnel,
assistance in identifying problems not clearly recognized, and
identification of opportunities for increased or improved performance.

D_SV-050.1

Types of consulting services provided

D_SV050.1.1

Construction. Includes new buildings and structures, as well as additions,
alterations, conversions, expansions, reconstruction, renovations,
rehabilitations, and major replacements.

D_SV050.1.2

Library Management/Organizational Development. Includes helping
libraries to attain goals and objectives and to deal with specific needs and
problems of specific groups, such as issues of concern to local personnel,
assistance in identifying problems not clearly recognized, and
identification of opportunities for increased or improved performance.

D_SV050.1.3

Continuing education. Learning activities to increase skills and knowledge
of the library workforce.
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Collection Instructions for the State Library Administrative Agency Survey 2020

D_SV050.1.4

Technology/Connectivity. Includes computing, networking, broadband and
related topics.

D_SV050.1.5

Marketing/Communications. Includes promoting and communicating the value
of libraries and library services and programs.

D_SV050.1.6

E-rate Program. Universal Service Administrative Company program for
libraries and schools.

D_SV050.1.7
D_SV050.1.8

Adult literacy. Basic reading and writing skills for adults.

D_SV050.1.9
D_SV-060

Other. Specify the type of the other consulting service provided.

D_SV-070

State standards/guidelines. The SLAA may promulgate standards or
guidelines that define adequacy, equity, and/or excellence in library service.
Standards or guidelines may be quantitative, qualitative, or both. Maintaining
standards or following guidelines may be a requirement for receiving State aid
and/or LSTA grants.

D_SV-080

Administration of library system support. Includes determining compliance
with eligibility criteria and performance standards, overseeing processes
through which funds are disbursed, monitoring and receiving reports, and
other activities involved in the management of financial assistance provided
by the State. Library systems are defined here as cooperatives established
under state law and supported by public funding. Systems may be single- or
multi-type cooperatives.

D_SV-090

LSTA state program grants. Funds distributed by the SLAA to recipients who
meet eligibility criteria specified by LSTA and the State. Such funds are
awarded for the purposes specified in successful grant proposals. Such
grants may be awarded competitively or on a formula basis. Include subgrants made to libraries or outside agencies to provide or assist in providing
such services.

Youth services. Services and programs to engage young persons (under 18)
in library programs and services.

Library legislation preparation/review. Minimally, addresses the governance
and financing of the SLAA, public library service, and library service to blind
and physically handicapped persons and residents of State institutions. It
usually permits the types of public library structures, such as municipal,
countywide, regional, federated, cooperative, and contractual agreements. It
may also provide mandates for SLAA functions, other types of libraries (e.g.,
academic, school), and multi-type cooperation.

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Collection Instructions for the State Library Administrative Agency Survey 2020

D_SV-100

LSTA statewide services. Statewide services supported by the SLAA using
LSTA funds.
Operational Assistance

D_OA-010

Cooperative purchasing of library materials. Two or more independent
libraries of any type engaging in joint activities related to purchasing
materials, together with the maintenance of the necessary records of these
additions. Also included are joint activities related to the identification and
verification of titles, fund accounting, processing payments, and claims.

D_OA-020

Interlibrary loan referral services. Activities involving bibliographic service
centers or utilities, regional systems (federations or cooperatives), consortia,
and resource centers, such as identifying libraries believed to own requested
materials and/or transmitting interlibrary loan requests in accordance with
established protocols or prevailing practices

D_OA-030

Reference referral services. Provision of information about or from groups
or organizations. A reference referral transaction involves the provision of
information about a group or organization and its activities, services or
agencies, and calendar. Such a transaction typically requires the
determination of the user's need and the appropriate group or organization
to meet the need. Such a transaction may require directing the user to
persons or organizations external to the library for an answer to a question.
Coordination/Integration

D_CI-010

Statewide coordinated digital program or service. Activities providing for the
digitization of documents, publications, or sets of records or realia to be
made available for public use (for example, digitization of a series of city
reports, local newspapers, or genealogical records).

D_CI-020

Statewide public relations/library promotion campaigns. A public relations
program usually organized around a particular theme or issue, with specific
objectives, and using a variety of techniques in concert (e.g., press releases,
events, publications, exhibits).

D_CI-030

Statewide virtual reference service. Reference service supported by chatbased Web technology that provides access for all or a significant portion of
the residents of the State through libraries or remotely, typically on a 24hours-per-day/7-days-a-week basis.

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Collection Instructions for the State Library Administrative Agency Survey 2020

D_CI-040

Universal Service Administrative Company program for libraries and schools.
(review and approval of technology plans). The State Library Administrative
Agency reviews and approves technology plans for libraries or library
cooperatives applying for universal service discounts (also known as E-rate
discounts) under the Universal Service Fund, established by the Federal
Communications Commission (FCC) under the Telecommunications Act of
1996.

D_CI-050

Statewide resource sharing. Organized efforts that enable and support the
sharing of services and materials through coordination and collaboration
(e.g. databases, e-books, ILL, cataloging).

D_CI-060

Involvement in the acquisition of other federal program funds. Providing
technical assistance to receive federal assistance funds. Involvement in the
acquisition of technical assistance funds includes determining compliance
with eligibility criteria and performance standards, overseeing processes
through which funds are disbursed, monitoring and receiving reports, and
other activities involved in the management of financial assistance provided
by the federal government from an agency other than the Institute of
Museum and Library Services (IMLS).

D_CI-060.1

Federal agencies SLAA applies for funds other than IMLS

D_CI-060.1.1

Department of Education. Funding received from the Department of
Education. Examples include Vocational Educational National Programs,
and Recreational Programs.

D_CI-060.1.2

Department of Agriculture. Funding received from the Department of
Agriculture. Examples include USDA’s Rural Development Community
Facilities Grant Program, Community Facilities Program, and Rural Utility
Service.
Federal Communication Commission/Universal Service Administration

D_CI-060.1.3

Company. Funding or discounted services received or provided from the
Federal Communication Commission or the Universal Service Administrative
Company. Examples include Schools and Library Program (E-rate).
D_CI-060.1.4

Department of Labor. Funding received from the Department of Labor.
Examples include Labor Literacy Innovations Grant, and Project Compass.

D_CI-060.1.5

Other. Funding received from some other Federal agency. Specify name of
other Federal agency.

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Collection Instructions for the State Library Administrative Agency Survey 2020

Program Assistance
D_PA-010

Continuing education programs Includes staff development events for library
personnel at all levels as well as training events for trustees and other State
and local government officials who have authority over or responsibility for
libraries.

D_PA-020

Library planning/evaluation/research. Activities involved in designing and
assessing library programs and services and studying issues facing libraries.
Examples include the Public Library Association (PLA) planning for results
process for public libraries and the outcome-based evaluation process.

D_PA-030

Literacy program support. A statewide program to assist individuals with limited
skills to develop skills that enable them to function in society without
assistance from others.

D_PA-030.1

Types of literacy programs

D_PA-030.1.1

Language literacy. Programs that promote the ability to read and write.

D_PA-030.1.2

Numerical literacy. Programs that promote the ability to use, understand, and
apply numerical concepts and techniques.

D_PA-030.1.3

Information literacy. Programs that promote the ability to recognize the need for
information and the ability to find, evaluate, and use information.

D_PA-030.1.4

Digital literacy. Programs that promote the ability to effectively find, evaluate,
and create information using digital technology.

D_PA-030.1.5

Financial literacy. Programs that promote the ability to understand personal
financial matters.

D_PA-030.1.6

Health literacy. Programs that promote the ability to understand basic health
information and builds the capacity to make appropriate health decisions based
on this information.

D_PA-030.1.7

Family/Intergenerational literacy. Programs that promote the incorporation of
spoken and written word into meaningful activities with the family unit.

D_PA-040

Preservation/conservation services. Specific measures undertaken for the
repair, maintenance, restoration, or protection of library materials, including but
not limited to binding and rebinding, materials conversion (to microform for
example), deacidification, and lamination.

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D_PA-050

Summer Reading Programs. A statewide reading promotion campaign typically
implemented between school years to encourage children and young adults to
maintain or improve their reading skills.

D_PA-060

Statewide reading programs. A statewide coordinated program to support,
maintain, or improve reading skills.

D_PA-060.1

Statewide reading programs. A statewide coordinated program to support,
maintain, or improve reading skills.

D_PA-060.1.1

Early childhood/preschool (0-5 years old) target population for statewide
reading promotion campaigns

D_PA-060.1.2

Middle childhood (6-12 years old)

D_PA-060.1.3

Young adults/high school (13-18 years old)

D_PA-060.1.4

Adults (19-25 years old)

D_PA-060.1.5

Older adults (65+ years old)

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Collection Instructions for the State Library Administrative Agency Survey 2020

Part E: Public Service Hours, Outlets, and User Groups
6.

Enter in the spaces provided the total hours open in a typical week for all SLAA
outlets (main or central, bookmobiles, and other outlets), regardless of whom
they serve. Do not report an allied operations outlet as an SLAA outlet. For
example, if the SLAA has a main outlet with no bookmobile or other outlets and
is open for public service 40 hours in a typical week, report 40 hours. If the
SLAA has a main outlet, a bookmobile, and two other outlets open 40, 20, 35,
and 35 hours, respectively, in a typical week, report 130 hours
(40+20+35+35=130 hours per typical week.
Note: Main or central outlet, bookmobiles, and other outlets (excluding
bookmobiles) are defined in the instructions to question 8. Report total hours
open in a typical week for all SLAA outlets, regardless of whom they serve, and
regardless of whether they are open on a walk-in or referral basis. Exclude data
for a local public or academic library serving as a State resource center or State
reference/information service center under contract with the SLAA. Do not
report data for non-SLAA outlets, even though the SLAA may provide funding or
services to such outlets.
A "typical week" is a time that is neither unusually busy nor unusually slow.
Avoid holidays, vacation periods, and days when unusual events are taking
place in the community or in the library. Choose a week in which the library is
open its regular hours. Include seven consecutive calendar days from Sunday
through Saturday or whenever the library is usually open.

E-010

Total hours/week (all SLAA outlets, regardless of whom they serve). Sum of
hours open during a typical week for all SLAA outlets (main or central,
bookmobiles, and other outlets), regardless of whom them serve. Do not report
an allied operations outlet as an SLAA outlet.

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Collection Instructions for the State Library Administrative Agency Survey 2020

7.

Enter in the spaces provided the total hours that the main or central SLAA outlet
is open in a typical week to serve the general public or State government
employees, by the specified categories. Only one outlet may be designated as
the main or central outlet.
Note: Main or central outlet is defined in the instructions to question 8. Report
public service hours for the main or central SLAA outlet, regardless of whether
the outlet is open on a walk-in or referral basis. Exclude data for a local public
or academic library serving as a State resource center or State
reference/information service center under contract with the SLAA. Exclude
service hours if the outlet only serves blind and physically handicapped
individuals through the National Library Service for the Blind and Physically
Handicapped, Library of Congress.
Also exclude service hours if the outlet only serves residents of State
correctional institutions or residents of other State institutions, unless the outlet
is administered and staffed by the SLAA. Do not report data for a non-SLAA
outlet, even though the SLAA may provide funding or services to such an outlet.

E-020

Total hours/week (main or central outlet). Sum of hours open during a typical
week for the main or central outlet.

E-030

Monday–Friday after 5:00 p.m. (main or central outlet). Sum of hours open after
5:00 p.m. Monday through Friday during a typical week for the main or central
outlet.

E-040

Saturday and Sunday (main or central outlet). Sum of hours open on Saturday
and Sunday during a typical week for the main or central outlet.

8.

Enter in the spaces provided the total number of SLAA outlets, by type of outlet,
regardless of whom they serve. Only one outlet may be designated as the main
or central outlet. Do not report an allied operations outlet as an SLAA outlet.
Note: An SLAA outlet has regular hours of service in which SLAA staff are
present to serve its users. The staff and all service costs are paid by the SLAA
as part of its regular operation. A loan of books or total collections (whether
permanent or short-term) to another agency, library, or school does not
constitute an SLAA outlet inasmuch as it is not administered and staffed by the
SLAA.

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E-050

Main or central outlet. A single unit library or the unit where the principal
collections are located and handled.
Note: An SLAA administrative center which is separate from the principal
collections and is not open to users should not be included as an outlet. Only
one outlet may be designated as the main or central outlet. When two or more
outlets are considered main or central outlets, one outlet should be designated
as the central outlet and the others should be designated as “other outlets
(excluding bookmobiles)”.

E-060

Other outlets (excluding bookmobiles). Units that have all of the following: (1)
separate quarters; (2) a permanent basic collection of books and/or other
materials; (3) a permanent paid staff; and (4) a regular schedule of hours open
to users.

E-070

Bookmobiles. Trucks or vans specially equipped to carry books and other library
materials. They serve as traveling branch libraries. Count vehicles in use, rather
than the number of stops each vehicle makes.

E-080

Total outlets. Sum of items E-050, E-060, and E-070.

9.

Enter in the spaces provided the number of SLAA outlets that serve the
following user groups, in whole or in part, by type of outlet.
Note: Main or central outlet, bookmobiles, and other outlets (excluding
bookmobiles) are defined in the instructions to question 8.

E-090

Blind and physically handicapped individuals. Outlets serving this user group
may contain talking books on discs and tapes and books in Braille made
available from the National Library Service for the Blind and Physically
Handicapped, Library of Congress. In addition, such outlets may contain large
print books for the visually handicapped and captioned films for the deaf. These
outlets provide such library materials and library services to blind or physically
handicapped residents who have been certified by competent authority as
unable to read or to use conventional printed materials due to physical
limitations.

E-100

Residents of State correctional institutions. Outlets serving this user group
provide books, other library materials, and access to other information
resources as well as other library services to residents of prisons, reformatories,
and other correctional institutions operated or substantially supported by the
State.

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E-110

Residents of other State institutions. Outlets serving this user group provide
books, other library materials, and access to other information resources as well
as other library services to patients or residents of residential training schools,
hospitals, nursing homes, and other general or special institutions operated or
substantially supported by the State.

E-120

State government employees (executive, legislative, or judicial). Outlets serving
this user group provide books, other library materials, and access to other
information resources as well as other library services to employees of all
branches of State government.

E-130

General public. Report all SLAA outlets that serve the general public, regardless
of whether they are open on a walk-in or referral basis. Outlets serving this user
group function as the State-level equivalent of a local public library, providing
books, other library materials, and electronic access to locally mounted and
remote information resources for all State residents.

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Collection Instructions for the State Library Administrative Agency Survey 2020

Part F: Collections
10.

Enter in the spaces provided the total number of volumes or physical units in the
specified formats in all SLAA outlets (main or central, bookmobiles, and other
outlets) that serve the general public and/or State government employees.
Note: Main or central outlet, bookmobiles, and other outlets (excluding
bookmobiles) are defined in the instructions to question 8. Report collections for
all SLAA outlets that serve the general public, regardless of whether they are
open on a walk-in or referral basis. Exclude data for a local public or academic
library serving as a State resource center or State reference/information service
center under contract with the SLAA. Exclude collections of braille and talking
books owned by the National Library Service for the Blind and Physically
Handicapped, Library of Congress. Also exclude collections that are specifically
intended to only serve residents of State correctional institutions or residents of
other State institutions, unless such outlets are administered and staffed by the
SLAA.

F-010

Book and serial volumes (exclude microforms) (exclude collections of braille
books owned by the National Library Service for the Blind and Physically
Handicapped, Library of Congress). Books are non-periodical printed
publications bound in hard or soft covers, or in loose-leaf format, of at least 49
pages, exclusive of the cover pages; or juvenile non-periodical publications of
any length bound in hard or soft covers. Serials are publications issued in
successive parts, usually at regular intervals, and as a rule, intended to be
continued indefinitely. Serials include periodicals (magazines, newspapers,
annual reports, yearbooks, etc.), memoirs, proceedings, and transactions of
societies. Except for the current volume, count unbounded serials as volumes
when the library has at least half of the issues in a publisher's volume.

F-020

Audio materials (exclude collections of talking books owned by the National
Library Service for the Blind and Physically Handicapped, Library of Congress).
These are materials on which sounds (only) are stored (recorded) and that can
be reproduced (played back) mechanically or electronically, or both. Included
are records, audiocassettes, audio cartridges, audiodiscs, audioreels, talking
books, and other sound recordings.

F-030

Video materials. These are materials on which pictures, sound, or both are
recorded. Electronic playback reproduces pictures, sounds, or both using a
television receiver or monitor.

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Collection Instructions for the State Library Administrative Agency Survey 2020

F-040

Current serial subscriptions (titles, not individual issues) (include print
subscriptions only) (exclude microform, electronic, and digital subscriptions).
These include current subscriptions received, both purchased and gifts. This
count does not include the number of individual issues, but rather each serial
title.
Report the total number of titles subscribed to, including duplicates. Do not
report individual issues. Report print subscriptions only. Exclude microform,
electronic, and digital subscriptions.

F-050

Government documents (include only government documents not accessible
through the library catalog and not reported elsewhere). For government
documents not accessible through the library catalog and not reported on other
lines, report the number of volumes or physical units of such materials in all
formats. A government document is a publication in any format bearing a
government imprint. Includes publications of federal, State, local, and foreign
governments and intergovernmental organizations to which governments belong
and appoint representatives (e.g., United Nations, Organization of American
States).

11.

Enter Yes or No for each item (F-060 ─F090) to indicate whether the SLAA is
designated as a federal of State depository library for government documents,
and whether it is a regional or selective federal depository.
Note: A government document is a publication in any format bearing a
government imprint. Includes publications of federal, State, local, and foreign
governments and intergovernmental organizations to which governments belong
and appoint representatives (e.g., United Nations, Organization of American
States).

F-060

State depository library. A library officially designated as a depository of
publications bearing the imprint of the State government.

F-070

Federal depository library. A library officially designated as a depository of
publications bearing the imprint of the federal government. These libraries
receive publications issued by the executive, judicial, and the legislative
branches at no charge in exchange for providing free public access. Enter Yes or
No to items 108 and 109 to indicate if the SLAA is a regional or selective
depository.

F-080

Regional. Regional depositories receive one copy of all materials distributed by
the federal government.

F-090

Selective. Selective depositories receive only those materials they select.

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Collection Instructions for the State Library Administrative Agency Survey 2020

Part G: Library Service Transactions
12.

Enter in the spaces provided ANNUAL totals for the specified types of service
transactions for all SLAA outlets (main or central, bookmobiles, and other
outlets) that serve the general public and/or State governments employees.
Note: Main or central outlet, bookmobiles, and other outlets (excluding
bookmobiles) are defined in the instructions to question 8. Report library service
transactions for all SLAA outlets that serve the general public, regardless of
whether they are open on a walk-in or referral basis. Exclude data for a local
public or academic library serving as a State resource center or State
reference/information service center under contract with the SLAA. Exclude
service transactions for outlets or outlet service points that only serve blind and
physically handicapped individuals through the National Library Service for the
Blind and Physically Handicapped, Library of Congress. Also exclude service
transactions for outlets that only serve residents of State correctional institutions
or other State institutions, unless such outlets are administered and staffed by
the SLAA.

G-010

Circulation (Exclude items checked out to another library). These are
transactions that involve lending an item from the State Library collection or
borrowed from another library for use generally, although not always, outside the
library. This activity includes charging materials manually or electronically. Also
report each renewal as a circulation transaction. Exclude in-house use resulting
from counting items in the collection as they are re-shelved after use and without
any formal tracking system. Exclude items checked out to another library.
Interlibrary Loan/Document Delivery

G-020

Provided to other libraries. These are library materials, or copies of materials,
loaned from the SLAA collection to another library upon request. Do not include
loans or copies of materials from one SLAA outlet to another SLAA outlet.

G-030

Received from other libraries and document delivery services. These are library
materials, or copies of materials, borrowed by the SLAA from another library or
obtained by the SLAA from a commercial document delivery service. Do not
include loans or copies of materials from one SLAA outlet to another SLAA
outlet.

G-040

Reference transactions. A reference transaction is an information contact which
involves the knowledge, use, recommendations, interpretation or instruction in
the use of one or more information sources by a member of the SLAA staff. The
term includes information and referral service. Information sources include
printed and non-printed materials, machine-readable databases (including
computer-assisted instruction), catalogs and other records of holdings and
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Collection Instructions for the State Library Administrative Agency Survey 2020

through communication or referral, other libraries, and institutions and persons
both inside and outside the library. When a staff member utilizes information
gained from previous use of information sources to answer a question, report as
a reference transaction even if the source is not consulted again during the
transaction. If necessary, multiply a typical week by 52. Exclude directional
transactions. (See definition of typical week in question 6.)
G-050

Library visits. This is the total number of persons per year entering SLAA outlets,
including persons attending activities, meetings, and those persons requiring no
staff services. If necessary, multiply a typical week by 52. A "typical week" is
defined in the instructions to question 6.

Part H: Library Development Transactions
13.

Enter in the spaces provided ANNUAL totals for the specified types of library
development transactions of the SLAA.

H-010

LSTA and State Grants
Grants awarded. Report the total annual number of LSTA and State grants
awarded by the SLAA during State fiscal year 2020.

H-020

Continuing Education Programs
Number of events. Report the total number of continuing education events
(workshops, training sessions, etc.) which (1) the SLAA sponsored and itself
presented and (2) another agency presented with the help of SLAA funding and
planning support. Do not count events for which the SLAA is only a nominal
sponsor. Do not count events for an allied operation.
Where event is offered via video conferencing, consider presentation simulcast
to multiple locations as one event. If presentation is offered multiple times, each
offering should be counted as a separate event. Where delivery is via
synchronous Web presentation and the number of concurrent participants is
limited and they must sign up to participate, count each offering of the Web
training as one event. Where delivery is via the Web with asynchronous
participation and no limitation of participants, count Web event as one event.

H-030

Total attendance at events. Report the total annual attendance at continuing
education events reported in item 117. Attendance should include total number
of participants in events regardless of delivery method. If Web event is delivered
asynchronously, recommend counting only participants who complete the
continuing education offering.

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Collection Instructions for the State Library Administrative Agency Survey 2020

Part I: Staff
14.

Enter. total number of SLAA staff in FTEs (full-time equivalents) (to two decimal
places), by type of service. Report all staff on the payroll as of October 1, 2020,
and unfilled but budgeted positions.
Note: Forty hours per week is the measure of full-time employment for this
survey. FTEs (full-time equivalents) of employees in any category may be
computed by taking the number of hours worked per week by all employees in
that category and dividing it by 40. Report staff based on the SLAA organization
chart. A given position (e.g., State Data Coordinator) may be part of
administration in one agency, library development in another, and library
services in another agency. If an employee provides more than one service,
allocate the FTE among appropriate categories. Enter total number of SLAA
staff in FTEs (to two decimal places), by type of service. Report all staff on the
payroll as of October 1, 2020, and unfilled but budgeted positions.
Type of Position
(a) Librarians with ALA-MLS. Librarians with master’s degrees from programs
of library and information studies accredited by the American Library
Association.
(b) Librarians other than ALA-MLS Librarians employed by the SLAA. This
includes staff employed by the SLAA in the librarian occupational category
who have Master’s Degrees in Library Science from programs not
accredited by ALA and librarians who do not have MLS degrees.
(c) These are professionals and non-professionals, employed by the SLAA,
who are not in the librarian occupational category, regardless of degree or
training, such as archivists, accountants, business managers, public
relations, and human resources staff and other employees paid from the
SLAA budget, including plant operations, security, and maintenance staff.
(d) Total Staff. Sum of items a-c.
Type of Service

I-010

Administration. Usually includes the chief officer of the SLAA and his or her
immediate staff. May include officers responsible for the SLAA's fiscal affairs;
public relations; and planning, evaluation, and research.

I-020

Library development. Usually includes staff responsible for the development of
public library services. May include staff responsible for administering State and
LSTA grant programs; providing consulting and continuing education services;
and promoting resource sharing and other forms of interlibrary cooperation. (See
instructions to question 5 for definitions of types of libraries.)
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Collection Instructions for the State Library Administrative Agency Survey 2020

I-030

Library services. Staff responsible for providing library service from the SLAA.
Includes public, technical, and other library services.

I-040

Other services. Includes staff not reported in items 119-121, such as staff in
allied operations.

I-050

Total staff. Sum of items I-010 ─ I-040.

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Collection Instructions for the State Library Administrative Agency Survey 2020

Part J: Revenue
15.

Enter Yes or No to indicate whether all public library funds from State sources
are administered by the SLAA.
Note: Answer this question based on State funds distributed to individual public
libraries and library cooperatives serving public libraries in State fiscal year
2020. If no State funds are reported in Part K in items K_FA-01(b) or K_FA020(b), the answer should be No.

J-010

SLAA administration of all public library State funds

16.

Enter Yes or No to indicate whether any funds from State sources are
administered by the SLAA for the following types of libraries.
Note: Answer this question based on State funds distributed to libraries and
library cooperatives in State fiscal year 2020. If no State funds are reported in
Part K in related items K_FA-010(b) to K_FA-050(b) or K_FA-070(b), the
answer should be No.

J-020

Academic libraries (definition is provided in question 5).

J-030

School library media centers (definition is provided in question 5).

J-040

Special libraries (definition is provided in question 5).

J-050

Library cooperatives (definition is provided in question 5).

17.

Enter in the spaces provided total funds received as revenue by the SLAA
during the reporting period specified in items A-230 and A-240. EXCLUDE
carryover. Include revenue for allied operations only if the revenue is part of the
SLAA budget. Include all funds distributed to libraries and library cooperatives if
the funds are administered by the SLAA.
Note: Exclude carryover when reporting revenue. Carryover means funds
carried forward from the previous year, sometimes called an “opening balance”
or “fund balance”.

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Collection Instructions for the State Library Administrative Agency Survey 2020

Federal Revenue
J-070

LSTA (Library Services and Technology Act) Grants to State Programs
Note: Report the funds drawn down from the federal government from the LSTA
Grants to States Program during State fiscal year 2020, whether drawn from
one or more federal fiscal year allotments. Do not include IMLS Discretionary
funds such as National Leadership Grants, Laura Bush 21st Century Librarian
Program, or Sparks! Ignition -- report these grants in item J-080.1 – J-080.10
(Other Federal revenue).

J-080

Other Federal revenue
Note: If the SLAA received federal revenue other than LSTA Grants to States
funds (e.g., National Endowment for the Humanities grants, National Historical
Publications and Records Commission grants, LSTA National Leadership
Grants, Laura Bush 21st Century Librarian grants, etc.), report that revenue in
this item. If your State acts as the fiscal agent for a multi-state grant, report only
the funds designated for your State).

J-080.1 –
J-080.10

Specify program(s), title(s), and funding amount for each source of revenue if
other federal revenue is reported in item J-080. Up to 10 programs may be
reported.

J-090

Total Federal revenue. Sum of items J-070 and J-080.
State Revenue

J-100

SLAA operation. Report revenue received from the State to support operation
and services of the SLAA. Do not include revenue received for major capital
expenditure, contributions to endowments, or revenue passed through to
another agency, or funds unspent in the previous fiscal year.

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Collection Instructions for the State Library Administrative Agency Survey 2020

J-110

State aid to libraries. Report revenue received from the State for distribution to
libraries, library cooperatives, and agencies. Include funds derived from State
sources (exclusive of Federal funds) and appropriated by a State legislature to a
State Library Administrative Agency for payment or transfer to an individual
library; a group of libraries; or an agency or library, other than the SLAA, that
provides a Statewide service to libraries or citizens. Exclude State funds used to
administer the SLAA or to deliver Statewide services to libraries or citizens
where the service is administered directly by the SLAA; State funds allocated for
school library operations when the State Library Administrative Agency is under
the State education agency; and federal funds.

J-120

Other State revenue. Report revenue received from the State for any other
purpose, such as interagency transfers.

J-130

Total State revenue. Sum of items J-100, J-110, and J-120.

J-140

Other revenue. Include (1) any other revenue from public sources; (2) revenue
received from private sources, such as foundations, corporations, Friends
groups, and individuals; and (3) SLAA-generated revenue, such as fines and
fees for services.

J-150

Total revenue. Sum of items J-090, J-130, and J-140.

Part K: Expenditures
18.

Operating Expenditures for SLAA and Allied Operations
Enter in the spaces provided total SLAA expenditures, by source of revenue
and type of expenditure. Include all LSTA expenditures. Include expenditures
for allied operations only if the expenditures are from the SLAA budget. Include
all funds distributed to libraries and library cooperatives if the funds are
administered by the SLAA.
Note: These are the current and recurrent costs necessary to the provision of
services by the SLAA. Include LSTA expenditures for statewide services (item
L-010) conducted directly by the SLAA. Include LSTA expenditures for LSTA
administration (item L-030). Exclude LSTA expenditures for grants (item L-020).
Do not include funds distributed to libraries and library cooperatives; report
them instead in items K_FA-010 – K_FA-080.

K_AO-010

Salaries and wages. Salaries and wages for all SLAA staff, including plant
operation, security and maintenance staff for the reporting year. Include salaries
and wages before deductions but exclude employee benefits.

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Collection Instructions for the State Library Administrative Agency Survey 2020

K_AO-020

Employee benefits. Benefits outside of salaries and wages paid and accruing to
employees, including plant operation, security and maintenance staff,
regardless of whether the benefits or equivalent cash options are available to all
employees. Include amounts spent by the SLAA for direct, paid employee
benefits, including Social Security, retirement, medical insurance, life insurance,
guaranteed disability income protection, unemployment compensation, worker's
compensation, tuition, and housing benefits. Only that part of any employee
benefits paid out of the SLAA budget should be reported.

K_AO-030

Total staff expenditures. Sum of items K_AO-010 and K_AO-020.

K_AO-040

Collection expenditures. Includes all expenditures for materials purchased or
leased for use by SLAA users, including print materials, microforms, machinereadable materials, audiovisual materials, etc.

K_AO-050

Other operating expenditures. Includes all operating expenditures not reported
in items K_AO-010, K_AO-020, and K_AO-040.

K_AO-060

Total operating expenditures. Sum of items K_AO-030, K_AO-040, and K_AO050.
Other expenditures for SLAA and Allied Operations Only

K_OE-010

Capital outlay. Funds for the acquisition of or additions to fixed assets such as
building sites, new buildings and building additions, new equipment (including
major computer installations), initial book stock, furnishings for new or
expanded buildings, and new vehicles. Exclude replacement and repair of
existing furnishings and equipment, regular purchase of library materials, and
investments for capital appreciation. Exclude the amount reported for this item
from all other items except item K_TE-010. Include construction aid expended
on the SLAA. Exclude construction aid expended on other libraries and library
cooperatives. Include expenditures for allied operations only if the expenditures
are from the SLAA budget.
Note: State accounting practices shall determine whether a specific item is a
capital expense or an operating expense, regardless of the examples in this
definition.

K_OE-020

Other expenditures. These are expenditures not reported elsewhere. Exclude
construction aid. Include expenditures for allied operations only if the
expenditures are from the SLAA budget.
Financial Assistance to Libraries and Library Cooperatives
Note: Include LSTA expenditures for grants (item L-020). Exclude LSTA
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Collection Instructions for the State Library Administrative Agency Survey 2020

expenditures for statewide services (item L-010) conducted directly by the
SLAA and LSTA expenditures for LSTA administration (item L-030). Include all
funds distributed to libraries and library cooperatives if the funds are
administered by the SLAA.
K_FA-010

Individual public libraries. Financial assistance to individual public libraries for
services to their population of legal service area. These are libraries that are
governed exclusively by a single board or political subdivision. Municipal
libraries, county libraries, consolidated multi-county libraries, and library districts
are considered individual libraries if there is only one administrative entity.
Exclude construction aid.

K_FA-020

Library cooperatives serving public libraries only. Financial assistance to library
cooperatives serving public libraries only for services to their population of legal
service area. Exclude construction aid.

K_FA-030

Other individual libraries. Financial assistance to other individual libraries for
services to their population or constituency. These are libraries other than
public libraries and school library media centers. Exclude grants to public
libraries and to school library media centers. Report financial assistance to
school library media centers in item K_FA-070. Exclude construction aid.

K_FA-040

Library cooperatives serving more than one type of library. Financial assistance
to library cooperatives serving more than one type of library for services to their
population of legal service area. Exclude construction aid.

K_FA-050

Single agency or library providing statewide service. Financial assistance to a
single entity (agency, library, library cooperative, etc.) for services offered to all
libraries in the State, or all State residents, or a significant portion of all libraries
or State residents. Exclude funds administered directly by the SLAA to provide
such services. Exclude construction aid.

K_FA-060

Library construction. Do not report data for this item in items K_FA-010 – K_FA050, K_FA-070, or K_OE-010. Includes construction of new buildings and
acquisition, expansion, remodeling, and alteration of existing buildings, and the
purchase, lease, and installation of equipment of any such buildings, or any
combination of such activities (including architects' fees and the cost of
acquisition of land). Equipment includes information and building technologies,
video and telecommunications equipment, machinery, utilities, and built-in
equipment and any necessary enclosures or structures to house them. Exclude
construction aid expended on the SLAA.

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Collection Instructions for the State Library Administrative Agency Survey 2020

K_FA-070

Other assistance. Expenditures for other assistance to libraries and library
cooperatives not reported in items K_FA-010 – K_FA-060, such as financial
assistance to school library media centers. Exclude construction aid.

K_FA-080

Total financial assistance to libraries and library cooperatives. Sum of items
K_FA-010 – K_FA-070.

K_TE-010

Total expenditures. Sum of items K_AO-060, K_FA-080, K_OE-010, and K_OE020.

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Collection Instructions for the State Library Administrative Agency Survey 2020

Part L: LSTA State Program Expenditures
19.

Enter in the spaces provided total LSTA State program expenditures, by type
of expenditure. Report expenditures in one and only one category. These
expenditures should also be reported in Part K.

L-010

Statewide services (exclude sub-grants to single libraries or agencies
providing statewide services). Funds expended by the SLAA to provide
services to libraries and individuals throughout the State. Include expenditures
for statewide services conducted directly by the SLAA. Exclude sub-grants
made to single libraries or other outside agencies to provide or assist in
providing such services.
Note: These expenditures should also be reported in Part K, under operating
expenditures (items K_AO-010 – K_AO-060); capital outlay (item K_OE-010);
or other expenditures (item K_OE-020), as appropriate. DO NOT report them
as financial assistance to libraries and library cooperatives (items K_FA-010 –
K_FA-080).

L-020

Grants (include sub-grants to single libraries or agencies providing statewide
services). Funds distributed by the SLAA to recipients who meet eligibility
criteria specified by LSTA and the State. Such funds are usually awarded for
purposes specified in successful grant proposals. Such grants may be
awarded competitively or on a formula basis. Include sub-grants made to
single libraries or other outside agencies to provide or assist in providing
statewide services.
Note: These expenditures should also be reported in Part K, under financial
assistance to libraries and library cooperatives (items K_FA-010 – K_FA-080),
as appropriate. DO NOT report them as SLAA operating expenditures (items
K_AO-010 – K_AO-060), capital outlay (item K_OE-010), or other
expenditures (item K_OE-020).

L-030

LSTA administration. Expenditures of LSTA funds for administrative costs in
connection with programs and services carried out under this Act.
Note: These are the costs associated with the SLAA’s management,
oversight, and administration of the IMLS LSTA Grants to States program and
are costs that would be considered administrative costs and subject to the 4%
cap.

L-040

Total LSTA expenditures. Sum of items L-010, L-020, and L-030.

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Collection Instructions for the State Library Administrative Agency Survey 2020

Part M (a): Electronic Services and Information
20.

Enter Yes or No for each item to indicate whether the SLAA funds or facilitates
the specified electronic networking functions at the State level.
Note: A State-level electronic information network involves the wide-area use
of telecommunications to link libraries via microcomputers or terminals to
automated library systems. The network may include online public access
catalogs and other library applications; locally mounted or online databases
(bibliographic, full text, or data); bibliographic utilities; and other information
resources. Access to such networks may be via modem (i.e., dial access) or
dedicated lines (i.e., hard-wired). Such a network may or may not be
connected to the Internet.

M-010

Electronic network planning or monitoring. Includes drafting Statewide plans,
requests for proposals, and contracts and monitoring contracts for network
development.

M-020

Electronic network operation. Includes acquiring, maintaining, or replacing
substantial technological equipment necessary to provide access to
information in electronic and other formats made possible by new information
and communication technologies. May include hosting or sharing a mainframe,
minicomputer, or file server, or facilitating reciprocal borrowing agreements
and document delivery systems necessary to fully exploit such a network.
Such a network may or may not be connected to the Internet.
Database Development
Note: Activities may include creation of new databases or conversion of
existing databases into electronic format. Includes bibliographic databases as
well as full text or data files.

M-030

Bibliographic databases. Includes machine-readable catalog records, other
electronic indexes, and other databases which contain only references to or
condensed surrogates for original materials.

M-040

Full text or data files. Full text files are files in which the information consists of
the content of one or more complete intellectual products initially expressed
primarily through the written word. Data files report the content of one or more
complete intellectual products expressed primarily with numbers.

M-050

For the SLAA itself.

21.

Enter Yes or No for each item to indicate whether the SLAA funds or facilitates
digitization or digital programs or services in any of the following instances.
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Collection Instructions for the State Library Administrative Agency Survey 2020

Note: Digitization or digital programs or services includes activities providing
for the digitization of documents, publications or sets of records or realia to be
made available for public use.
M-060

Via grants or contracts to other State agencies.

M-070

Via grants or contracts to other libraries or library cooperatives

22.

Enter Yes or No for each item to indicate whether the SLAA funds or facilitates
library access to the Internet in the specified ways.
Note: The Internet is the global network of networks that, via a standardized
addressing system and a common primary command structure, enables
individuals and organizations to communicate via electronic mail, to access a
host of online databases and other electronic information resources, and to
transfer files electronically.
Training or consulting to facilitate access (items M-080 and M-090):

M-080

Library staff (State and local). Includes all activities that facilitate Internet
awareness and use by library staff (State and local) and "training the trainer"
activities.

M-090

State library end-users. Includes all activities that facilitate Internet awareness
and use by actual or potential State library end-users.

M-100

Providing direct funding for Internet access. Includes any grants of State,
federal, and/or other SLAA funds to libraries or related organizations that
facilitate (1) establishing Internet accounts for library-related individuals or
organizations; (2) acquiring computer hardware, software, or peripherals
necessary for Internet access; and (3) training or consulting with actual and
potential Internet users.

M-110

Providing equipment. Includes computer hardware, software, and peripherals
necessary for Internet access. Critical types of equipment, beyond basic
hardware and operating system software, include modems and
telecommunications software.

M-120

Providing access to directories, databases, or online catalogs via the Internet.
Includes bibliographic files, locator files, and/or full text databases produced or
licensed by the State Library Administrative Agency and available via the
Internet.
Note: This item focuses on content available via the Internet.

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Collection Instructions for the State Library Administrative Agency Survey 2020

M-130

Managing a Web site, file server, bulletin boards, or electronic mailing lists.
Includes the development and maintenance of Internet menu systems,
operation of equipment that provides Internet access to multiple files or
posting of electronic messages via the Internet.
Note: This item focuses on the structure through which content is available via
the Internet.

23.

Enter in the spaces provided the number of workstations that are used for
Internet access by the general public in all SLAA outlets that serve the public,
by the specified categories. Include terminals used by both the SLAA staff and
the public. Exclude terminals that are for SLAA staff use only
Note: Report data only for all SLAA outlets that serve the general public.
Exclude data for: (a) a local public or academic library serving as a State
resource center or State reference/ information service center under contract
with the SLAA; (b) outlets that only serve blind and physically handicapped
individuals through the National Library Service for the Blind and Physically
Handicapped, Library of Congress; (c) outlets that only serve residents of
State correctional institutions or residents of other State institutions; (d) outlets
that only serve State government employees; and (e) non-SLAA outlets, even
though the SLAA may provide funding or services to such outlets.

M-140

Number of library-owned public-access graphical workstations that connect to
the Internet for a dedicated purpose (e.g., to access an OPAC or specific
database, or to train the public) or multiple purposes. (For this count, the term
"library-owned" includes computers leased by the State library agency.)

M-150

Number of all other public access Internet workstations in the library. (Report
non-library computers placed in the library by other agencies or groups.
Report non-graphical workstations.)

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Collection Instructions for the State Library Administrative Agency Survey 2020

Part M (b): Electronic Services and Information
24.

Enter in the spaces provided total SLAA expenditures for statewide database
licensing, by source of revenue. These expenditures should also be reported
in Part K.

M-160

Statewide database licensing. Statewide contracted rights for access to and
use of database(s) by libraries that are parties to a licensing agreement.

25.

Enter Yes or No for each item to indicate whether statewide database
licenses, paid for by the funds reported in question 25, include access by the
following:

M-170

Public libraries (definition is provided in question 5).

M-180

Academic libraries (definition is provided in question 5).

M-190

School library media centers (definition is provided in question 5).

M-200

Special libraries (definition is provided in question 5).

M-210

Library cooperatives (definition is provided in question 5).

M-220

Other State agencies

M-230

Remote users. Authorized users having access to and use of licensed
database(s) from sites outside of a library building.

26.

Enter Yes or No to indicate whether the SLAA facilitates or subsidizes
electronic access to the bibliographic records or holdings of other libraries in
the State, by the specified categories.

M-240

Web-based union catalog (international, national, statewide, multistate, and
regional). A Web-based union catalog makes the aggregated electronic
holdings of libraries in a nation, region, a library cooperative serving more than
one type of library, or a State available via the World Wide Web. Holdings and
indexes for a Web-based union catalog are mounted on a server that is
connected to the Internet. Access to the bibliographic information in a webbased union catalog is available to any user with an Internet connection and a
standard Web browser. National union catalogs include The Library of
Congress and OCLC. OCLC also provides the holdings of libraries outside the
United States.

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Collection Instructions for the State Library Administrative Agency Survey 2020

Note: Report access to a Web-based union catalog via a Z39.50 gateway in
this item, as it is a Web-based protocol.
M-250

Other type of electronic access. If the SLAA facilitates or subsidizes a type of
electronic access to the holdings of other libraries in the State not covered in
item M-240, enter Yes for this item.

M-260

Specify. If Yes was indicated for item M-250, enter the type of electronic
access in this item.

27.

M-270

Enter Yes or No to indicate whether the SLAA is an applicant for the Universal
Service Program (also known as the E-rate discount program).
Applicant for Universal Service Program. The Universal Service Program was
established by the Federal Communications Commission (FCC) under the
Telecommunications Act of 1996. To be considered an applicant, the SLAA
must have an FCC Form 470 and Form 471 on file with the FCC.

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