eFiling Alpha Pilot - Participant Questionnaire - Qualitative Burden

Example from Alpha Pilot. Actual Beta Pilot survey may vary from this, but expects
the length and the questions will be similar.

Participant Name:

1 Questionnaire for Importers:
1.1 Stage of Participation

1. Rate the difficulty of each stage of your participation in the Pilot:
(If this stage is not applicable to your experience, select N/A)
1. STAGE OF PARTICIPATION IN PILOT
N/A

A

Onboarding: Understanding CPSC's expectations and
directions, including: Kick-Off meeting, CATAIR
Implementation Guide, and Business Rules documents

B

Internal planning to approach the project

C

D

Internally gathering and organizing electronic product
data (for either the Reference or Full PGA Message
Sets)
Manually entering data into the Registry

E

Preparing for use of the Full PGA Message

F

Coordinating with your broker to prepare for project
to go live
Coordinating with your broker to sync ACE Cargo
Release entry data with Product Registry reference
numbers
Understanding the CBP warning/rejection messages
and working with CPSC to resolve those issues
Providing PGA data on an ongoing/recurring basis
throughout the pilot

G

H
I
J

1

2

3

4

5

Not
Difficult

Somewhat
Difficult

Moderate

Very
Difficult

Extremely
Difficult

Other:

2. If you indicated a rating of 3 or higher in the previous question, please provide any additional information regarding
the issues you faced in that stage.

1

1.2 Data
3. Please select the way you submitted data:
Product Registry with reference number
Full PGA Message Set
Both
4. Rate the difficulty of providing the mandatory data fields:
2. DATA

A

Product Name

B

C

Unique Product Identifier:
• GS1 Global Trade Item Number (GTIN), or
• Universal Product Code (UPC), or
• Model Number, or
• Serial Number, or
• Registered Number
Foreign Manufacturer Name and Address

D

Laboratory Name and Address

E

Rule to which the finished product has been certified

F

Alignment of a Laboratory to a Rule

G

Certificate check box indicating that a required certificate
currently exists

1

2

3

4

5

Not
Difficult

Somewhat
Difficult

Moderate

Very
Difficult

Extremely
Difficult

5. If you indicated a rating of 3 or higher in the previous question, please provide any additional information regarding
the issues you faced in providing the data.

6. Which unique product identification did you prefer? (Select one):
GS1 Global Trade Item Number (GTIN)
Universal Product Code (UPC)
Model Number
Serial Number
Registered Number
2

7. Is there an additional product identifier you would have preferred to use?
Please explain:

8. Are there any data elements that were not included in the pilot that you would like to see included? If so, why?

9. If provided the opportunity, would you be interested in having the option to file full certificate data in a subsequent
(Beta) pilot?
Yes
No
Please explain:

1.3 CBP and ACE
10. How did CBP's transition to ACE during the eFiling Alpha Pilot impact your ability to begin filing CPSC PGA data?

3

11. How did CBP's implementation of numerous other PGA Message Set projects during the eFiling Alpha Pilot impact
your ability to begin filing CPSC PGA data?

1.4 Burden
12. How did the Product Registry affect the burden of eFiling the CPSC PGA data?

13. What impact, if any, did eFiling have on broker costs to file entry data?

1.5 General Questions
14. Overall, how difficult did you find it to participate in the eFiling Alpha Pilot?
 Not difficult
 Somewhat difficult
Moderate
Very difficult
 Extremely difficult
Please Explain:

4

15. If you experienced delays in filing data during the pilot, were those delays attributable to any of the following:
Software vendor
 Broker
 Your company
Other
Please explain:

16. What worked the best/the worst in the eFiling Alpha Pilot?

17. What would have made participating in the eFiling Alpha Pilot easier for you?

18. Other comments/feedback:

5

1.6 Beta Pilot
CPSC staff’s future plans include a more robust test that will likely include significantly more participants, which we are
calling the Beta Pilot.
19. Are there any IT enhancements that you would recommend to be added to a Beta Pilot?

20. Would you be interested in participating in a Beta Pilot?
 Yes
No
Please explain:

21. How much time did it take for you to complete this Questionnaire?

6

Broker Name:
Broker to:

2 Questionnaire for Brokers:
1. Rate the difficulty of each stage of your participation in the Pilot
(If this stage is not applicable to your experience, select N/A)
1.

A

B
C
D
E
F
G
H

STAGE OF PARTICIPATION IN PILOT

N/A

1

2

3

4

5

Not
Difficult

Somewhat
Difficult

Moderate

Very
Difficult

Extremely
Difficult

Onboarding: Understanding CPSC's expectations and
directions, including: Kick-Off meeting, CATAIR
Implementation Guide, and Business Rules
documents
Internal planning to approach the project
Application software changes to code the Reference
PGA Message Set
Application software changes to code the Full PGA
Message Set
Coordinating with the Importer(s) to sync ACE Cargo
Release entry data with product reference numbers
Understanding the CBP warning/rejection messages
and working with CPSC to resolve those issues
Providing PGA data on an ongoing/recurring basis
throughout the pilot
Other:

2. If you indicated a rating of 3 or higher in the previous question, please provide any additional information regarding
the issues you faced in that stage.

7

3. Please select the way you submitted data in ACE:
Reference PGA Message Set (Product Registry Reference Number)
Full PGA Message Set
Both

2.1 CBP and ACE
4. How did CBP's transition to ACE during the eFiling Alpha Pilot impact your ability to begin filing CPSC PGA data?

5. How did CBP's implementation of numerous other PGA Message Set projects during the eFiling Alpha Pilot impact
your ability to begin filing CPSC PGA data?

2.2 Burden
6. How did the CPSC Product Registry reduce the burden on brokers to file CPSC’s PGA Message Set?

7. What impact, if any, did eFiling have on the cost to file entries for participating clients?

8

2.3 General Questions
8. Overall, how difficult did you find it to participate in the eFiling Alpha Pilot?
Not difficult
Somewhat difficult
Moderate
Very difficult
Extremely difficult
Please Explain:

9. What worked the best/the worst in the eFiling Alpha Pilot?

10. What would have made participating in the eFiling Alpha Pilot easier for you?

11. Other comments/feedback

9

2.4 Beta Pilot
CPSC staff’s future plans include a more robust test to include significantly more participants, which we are calling the
Beta Pilot.
12. Would you be interested in participating in a Beta Pilot?
Yes
No
Please explain:

13. How much time did it take for you to complete this Questionnaire?

10