2022 PA Performance Survey_Service Providers

2022 PA Performance Survey
2. Contact Information
Your input will not be reviewed unless the following contact information is provided.
Full Name of Entity/Company/Agency
ABC Company
First & Last Name of Contact
Joe Smith
Street Address
123 abc street
City
abc
State
ks
Zip
64111
Phone Number
1111111111
Email Address
[email protected]
At the end of this survey, would you like to receive a copy of your responses via email?
Yes

3. Email page
Please enter the email address to which you would like the survey copy delivered.
[email protected]

4. Type of Entity/Company/Agency
Type of Entity/Company/Agency (please check one)
Industry or Other

6. Pooling Administrator (PA)
Pooling Administrator (PA)
Met
PA provided timely, accurate, and courteous service in the assignment, administration, and
reclamation of thousands-blocks.

7. Pooling Administration System (PAS)

X

Not
Met

N/A

Pooling Administration System (PAS)
Met
PAS provided users the ability to effectively request numbering resources, make block returns,
input forecasts, and access data and reports.

Not
Met

N/A

Not
Met

N/A

Not
Met

N/A

Not
Met

N/A

X

8. PA Website
PA Website
Met
The PA website (www.nationalpooling.com) was accessible and easy to navigate, and contained
accurate and up-to-date information.

X

9. Miscellaneous PA Functions
Miscellaneous PA Functions
Met
PA representative(s) provided customer service and assistance when needed (for example, Help
Desk support), and responded to inquiries in a timely manner.

X

10. PA Industry Activities
PA Industry Activities
Met
PA representatives effectively participated in and contributed to discussion and/or resolution of
numbering resource assignment and administration issues at industry forums such as the Industry
Numbering Committee (INC) and North American Numbering Council (NANC).

X

11. Overall Assessment of the PA
Overall Assessment of the PA
Met
Based upon your experiences in the current performance year, how would you rate the PA's
overall service?

12. Comments on Assessment of the PA
Comments on Assessment of the PA
None

X

Not
Met

N/A