2022 NANPA Performance Survey (cover and end page)

OMB Control No. 3060-XXXX,
10 minutes per response, [[Month]], 2022

2022 NANPA Survey
Information Page
PURPOSE: The Numbering Administration Oversight Working Group (NAOWG) of the
North American Numbering Council (NANC) seeks aggregated input from your
organization as to the yearly performance of the North American Numbering Plan
Administrator (NANPA) services. Responses to the questions contained in this survey are
intended to provide information relative to your satisfaction with the performance of the
NANPA.
Please note that while the NANPA and Pooling organizations have been combined, the
websites and systems are still separate. Therefore, this survey requests input on the
performance of the North American Numbering Plan Administrator (NANPA), and not the
Thousands-Block Pooling Administrator (PA) or the Routing Number Administrator
(RNA). If you wish to comment on those services, please complete the PA survey and the
RNA survey.
EVALUATION PERIOD: January 1, 2022 through December 31, 2022
SUBMISSION DEADLINE: 5 PM ET, March 31, 2023
QUALIFICATION: Respondents are asked to submit only one (aggregated) survey per
functional entity, i.e., per service provider or per regulatory agency. If multiple surveys for
an entity are received, the NAOWG will consolidate the responses so that one response per
entity is counted.
SUBMITTING YOUR SURVEY: If you are not submitting your survey via the online tool,
return your completed survey via email to the NAOWG contact listed below. Ensure the
name of your organization and your last name are appended to the end of the file name,
e.g., "2022_NANPA_Survey - Telco Jones.doc."
SURVEY DESCRIPTION: Your satisfaction ratings will be combined with all other survey
responses for each of the questions. Your comments recorded in the comment box at the
end of the survey are strongly encouraged, especially if a rating of "Not Met" has been
selected. Specific examples of your experiences with the NANPA will provide valuable
information concerning current processes that are working well and in identifying areas
where process improvements are needed.

Please complete all fields marked with an asterisk "*".
FURTHER INFORMATION: Direct all inquiries to the following NAOWG contact:
Philip Linse
Lumen
303-707-3844
[email protected]
SURVEY DOWNLOAD SITES: A copy of this blank survey is also available for
downloading from the following websites: www.nationalnanpa.com or www.nancchair.org.
SURVEY RESULTS: Overall survey results will be incorporated into the NANPA/PA/RNA
2022 Performance Evaluation Report and will be posted at www.nanc-chair.org.

Final page before survey submission
You may save your responses by selecting the "Save and continue survey later"
option on this page. Or if you are ready to submit your survey, please click on
the "Submit" button below. Only submitted surveys will be incorporated into the
NANPA/PA/RNA 2022 Performance Evaluation Report.

Thank You!
Your responses have been submitted.
Thank you for taking the 2022 NANPA Performance Survey.

Overall survey results will be incorporated into the NANPA/PA/RNA 2022 Performance
Evaluation Report and will be posted at www.nanc-chair.org.
We have estimated that your response to this collection of information will take an average
of 10 minutes. Our estimate includes the time to read the instructions, look through
existing records, gather and maintain required data, and actually complete and review the
response. If you have any comments on this estimate, or on how we can improve the
collection and reduce the burden it causes you, please write the Federal Communications
Commission, Office of Managing Director, AMD-PERM, Washington, DC 20554,
Paperwork Reduction Act Project (3060-XXXX). We will also accept your PRA comments
via the Internet if you send an e-mail to [email protected].
Please DO NOT SEND COMPLETED SURVEYS TO THIS ADDRESS. You are not
required to respond to a collection of information sponsored by the Federal government,
and the government may not conduct or sponsor this collection, unless it displays a
currently valid OMB control number and/or we fail to provide you with this notice. This
collection has been assigned an OMB control number of 3060-XXXX.
THIS NOTICE IS REQUIRED BY THE PAPERWORK REDUCTION ACT OF 1995,
PUBLIC LAW 104-13, OCTOBER 1, 1995, 44 U.S.C. SECTION 3507.