A3.B - 2017 FDIC National Survey of Unbanked and Underbanked Households Report - Appendices

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National Survey of Unbanked and Underbanked Households

A3.B - 2017 FDIC National Survey of Unbanked and Underbanked Households Report - Appendices

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F E D E R A L D E P O S I T I N S U R A N C E C O R P O R AT I O N

2017
FDIC National Survey of
Unbanked and Underbanked
Households
Appendix Tables

ECONOMICINCLUSION.GOV
I | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

2017
FDIC National Survey of
Unbanked and Underbanked
Households
OCTOBER 2018
Members of the FDIC Unbanked/
Underbanked Survey Study Group
Gerald Apaam
Susan Burhouse
Karyen Chu
Keith Ernst
Kathryn Fritzdixon
Ryan Goodstein
Alicia Lloro
Charles Opoku
Yazmin Osaki
Dhruv Sharma
Jeffrey Weinstein

FEDERAL DEPOSIT INSURANCE CORPORATION
Division of Depositor and Consumer Protection
ECONOMICINCLUSION.GOV

2017 FDIC National Survey of Unbanked and Underbanked
Households

Appendix Table of Contents
A.	

Banking Status of U.S. Households...........................................................................................................................................1

B.	

Banked Households: Types of Accounts, Methods Used to Access Accounts, and Bank Branch Visits................................33

C.	

Prepaid Cards...........................................................................................................................................................................69

D.	

Alternative Financial Services...................................................................................................................................................81

E.	

Saving for Unexpected Expenses or Emergencies................................................................................................................. 102

F.	

Credit......................................................................................................................................................................................110

G.	

How Households Conduct Their Financial Transactions in a Typical Month..........................................................................134

H.	

Measuring Economic Inclusion...............................................................................................................................................145

V

2017 FDIC National Survey of Unbanked and Underbanked
Households

List of Appendix Tables
A. Banking Status of U.S. Households
	 A.1 Banking Status by Household Characteristics, 2017................................................................................................................1
	 A.2 Distribution of Households by Characteristics and Year, 2013-2017........................................................................................3
	 A.3 Unbanked Rates by Household Characteristics, 2013-2017....................................................................................................5
	 A.4 Underbanked Rates by Household Characteristics, 2013-2017...............................................................................................7
	 A.5 Fully Banked Rates by Household Characteristics, 2013-2017................................................................................................9
	 A.6 Monthly Income Volatility by Level of Income, 2017...............................................................................................................11
	 A.7 Banking Status by State, 2017................................................................................................................................................11
	 A.8 Unbanked Rates by State, 2013-2017....................................................................................................................................13
	 A.9 Underbanked Rates by State, 2013-2017...............................................................................................................................15
	 A.10 Fully Banked Rates by State, 2013-2017..............................................................................................................................17
	 A.11 Banking Status by MSA, 2017...............................................................................................................................................19
	 A.12 Unbanked Rates by MSA, 2013-2017...................................................................................................................................21
	 A.13 Underbanked Rates by MSA, 2013-2017..............................................................................................................................23
	 A.14 Fully Banked Rates by MSA, 2013-2017...............................................................................................................................25
	 A.15 Proportion of Unbanked Households Not at All Likely to Open an Account by Previous Banking Status and Household
		
Characteristics, 2013-2017....................................................................................................................................................27
	 A.16 All Reasons Households Were Unbanked by Previous Banking Status, 2017......................................................................29
	 A.17 Main Reason Households Were Unbanked by Previous Banking Status, 2017....................................................................30
	 A.18 All Reasons Households Were Unbanked by Likelihood of Opening an Account, 2017......................................................31
	 A.19 Main Reason Households Were Unbanked by Likelihood of Opening an Account, 2017....................................................32
B. Banked Households: Types of Accounts, Methods Used to Access Accounts, and Bank Branch Visits
	 B.1 Types of Accounts Owned by Banked Households, 2017......................................................................................................33
	 B.2 Savings Account Ownership Rates by Household Characteristics, Banked Households, 2013-2017...................................35
	 B.3 All Methods Used to Access Bank Accounts by Banking Status and Household Characteristics, 2017...............................37
	 B.4 Primary Method Used to Access Bank Accounts by Banking Status and Household Characteristics, 2017........................39
	 B.5 Bank Teller as Primary Method Used to Access Bank Accounts by Banking Status and Household Characteristics,
		 2013-2017...............................................................................................................................................................................42
	 B.6 ATM/Kiosk as Primary Method Used to Access Bank Accounts by Banking Status and Household Characteristics,
		 2013-2017...............................................................................................................................................................................44
	 B.7 Telephone Banking as Primary Method Used to Access Bank Accounts by Banking Status and Household Characteristics,
		 2013-2017...............................................................................................................................................................................46
	 B.8 Online Banking as Primary Method Used to Access Bank Accounts by Banking Status and Household Characteristics,
		 2013-2017...............................................................................................................................................................................48
	 B.9 Mobile Banking as Primary Method Used to Access Bank Accounts by Banking Status and Household Characteristics,
		 2013-2017...............................................................................................................................................................................50

VII

2017 FDIC National Survey of Unbanked and Underbanked
Households

	 B.10 Use of Bank Teller Only to Access Bank Accounts by Banking Status and Household Characteristics, 2013-2017...........52
	 B.11 Number of Bank Branch Visits Among Banked Households by Banking Status and Household Characteristics, 2017.....54
	 B.12 Number of Bank Branch Visits Among Banked Households That Visited a Branch by Banking Status and Household
		
Characteristics, 2017.............................................................................................................................................................56
	 B.13 Number of Bank Branch Visits Among Unbanked Households by Previous Banking Status and Household Characteristics,
		 2017.......................................................................................................................................................................................58
	 B.14 Mobile Activities Among Banked Households by Banking Status and Household Characteristics, 2017...........................60
	 B.15 Mobile Phone Access by Banking Status and Household Characteristics, 2013-2017.......................................................63
	 B.16 Smartphone Access by Banking Status and Household Characteristics, 2013-2017..........................................................65
	 B.17 Internet Access at Home by Banking Status and Household Characteristics, 2015-2017...................................................67
C. Prepaid Cards
	 C.1 Prepaid Card Use by Banking Status and Household Characteristics, 2013-2017................................................................69
	 C.2 Prepaid Card Use Among Unbanked Households by Previous Banking Status and Household Characteristics,
		 2013-2017...............................................................................................................................................................................71
	 C.3 Prepaid Card Use by State, 2013-2017..................................................................................................................................73
	 C.4 Prepaid Card Use by MSA, 2013-2017...................................................................................................................................75
	 C.5 Sources of Prepaid Cards by Banking Status and Household Characteristics, 2017............................................................78
D. Alternative Financial Services
	 D.1 AFS Use by Bank Account Ownership and Household Characteristics, 2013-2017..............................................................81
	 D.2 Transaction AFS Use by Bank Account Ownership and Household Characteristics, 2013-2017..........................................83
	 D.3 Credit AFS Use by Bank Account Ownership and Household Characteristics, 2013-2017...................................................85
	 D.4 AFS Use by State, 2013-2017.................................................................................................................................................87
	 D.5 Transaction AFS Use by State, 2013-2017.............................................................................................................................89
	 D.6 Credit AFS Use by State, 2013-2017......................................................................................................................................91
	 D.7 AFS Use by MSA, 2013-2017.................................................................................................................................................93
	 D.8 Transaction AFS Use by MSA, 2013-2017..............................................................................................................................96
	 D.9 Credit AFS Use by MSA, 2013-2017.......................................................................................................................................99
E. Saving for Unexpected Expenses or Emergencies
	 E.1 Rates of Saving for Unexpected Expenses or Emergencies by Banking Status and Household Characteristics,
		 2015-2017.............................................................................................................................................................................102
	 E.2 Rates of Saving for Unexpected Expenses or Emergencies by State, 2015-2017...............................................................104
	 E.3 Rates of Saving for Unexpected Expenses or Emergencies by MSA, 2015-2017................................................................106
	 E.4 Savings Methods by Banking Status and Household Characteristics, 2017........................................................................108

VIII | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

2017 FDIC National Survey of Unbanked and Underbanked
Households

F. Credit
	 F.1 Use of Mainstream Credit Products by Banking Status and Household Characteristics, 2017............................................110
	 F.2 Use of Mainstream Credit Products by State, 2017...............................................................................................................113
	 F.3 Use of Mainstream Credit Products by MSA, 2017...............................................................................................................115
	 F.4 Ownership of Credit Cards From Visa, MasterCard, American Express, or Discover by Banking Status and Household
		 Characteristics, 2015-2017....................................................................................................................................................118
	 F.5 Applied for Credit Card or Bank Personal Loan by Banking Status and Household Characteristics, 2015-2017.................120
	 F.6 Denied Credit Card or Bank Personal Loan by Banking Status and Household Characteristics, 2015-2017.......................122
	 F.7 Felt Discouraged About Applying for Credit Card or Bank Personal Loan by Banking Status and Household
		 Characteristics, 2015-2017....................................................................................................................................................124
	 F.8 Fell Behind on Bills by Banking Status and Household Characteristics, 2015-2017.............................................................126
	 F.9 Denied Credit Card or Bank Personal Loan, Conditional on Applying, by Banking Status and Household
		 Characteristics, 2015-2017....................................................................................................................................................128
	 F.10 Credit Characteristics by State, 2017..................................................................................................................................130
	 F.11 Credit Characteristics by MSA, 2017...................................................................................................................................132
G. How Households Conduct Their Financial Transactions in a Typical Month
	 G.1 Methods Used to Pay Bills and Receive Income in a Typical Month, 2015-2017 (2015 Sample Selection).........................134
	 G.2 Methods Used to Pay Bills in a Typical Month by Banking Status, 2017.............................................................................135
	 G.3 Methods Used to Receive Income in a Typical Month by Banking Status, 2017.................................................................136
	 G.4 Methods Used to Pay Bills in a Typical Month by Income, 2017..........................................................................................137
	 G.5 Methods Used to Receive Income in a Typical Month by Income, 2017..............................................................................138
	 G.6 Methods Used to Pay Bills in a Typical Month by Education, 2017......................................................................................139
	 G.7 Methods Used to Receive Income in a Typical Month by Education, 2017..........................................................................140
	 G.8 Methods Used to Pay Bills in a Typical Month by Age, 2017...............................................................................................141
	 G.9 Methods Used to Receive Income in a Typical Month by Age, 2017...................................................................................142
	 G.10 Methods Used to Pay Bills in a Typical Month by Race/Ethnicity, 2017.............................................................................143
	 G.11 Methods Used to Receive Income in a Typical Month by Race/Ethnicity, 2017.................................................................144
H. Measuring Economic Inclusion
	 H.1 Household Characteristics by Use of Bank Methods to Pay Bills and Receive Income in a Typical Month, 2017..............145

IX

A.1 Banking Status by Household Characteristics, 2017
For all households, row percent
Number of
Households
(1000s)

Percent of
Households

Unbanked
(Percent)

Banked:
Underbanked
(Percent)

Banked:
Fully banked
(Percent)

Banked:
Underbanked
status
unknown
(Percent)

129,276

100.0

6.5

18.7

68.4

6.3

Less than $15,000

15,997

100.0

25.7

20.9

47.7

5.7

$15,000 to $30,000

19,842

100.0

12.3

22.4

58.3

7.0

$30,000 to $50,000

25,610

100.0

5.1

22.8

65.4

6.8

$50,000 to $75,000

23,763

100.0

1.5

19.7

72.8

6.0

At least $75,000

44,064

100.0

0.6

13.3

79.9

6.2

No high school diploma

12,461

100.0

22.4

24.3

46.3

7.0

High school diploma

33,334

100.0

9.4

20.3

63.7

6.5

Some college

37,355

100.0

5.1

20.8

67.8

6.3

College degree

46,127

100.0

1.3

14.4

78.3

6.1

15 to 24 years

6,625

100.0

10.0

29.3

56.5

4.2

25 to 34 years

20,997

100.0

8.5

23.1

62.5

5.9

35 to 44 years

21,532

100.0

7.8

22.2

63.6

6.5

45 to 54 years

23,277

100.0

6.9

19.3

67.1

6.7

55 to 64 years

24,484

100.0

5.9

17.8

70.3

6.0

65 years or more

32,361

100.0

3.9

11.6

77.5

7.0

Characteristics

All
Family income

Education

Age group

Race/Ethnicity
Black

18,201

100.0

16.9

30.4

45.8

6.9

Hispanic

16,655

100.0

14.0

28.9

49.7

7.4

Asian

6,792

100.0

2.5

17.5

69.2

10.8

White

85,599

100.0

3.0

14.1

77.1

5.7

Other

2,030

100.0

12.8

28.0

55.8

3.3

Disabled, age 25 to 64

11,297

100.0

18.1

24.7

52.2

5.0

Not disabled, age 25 to 64

78,993

100.0

5.7

19.9

68.0

6.4

Not applicable (not age 25 to 64)

38,985

100.0

4.9

14.6

73.9

6.5

Income was about the same
each month

92,113

100.0

5.6

18.1

75.2

1.0

Income varied somewhat from
month to month

20,966

100.0

6.8

26.2

66.1

0.9

Income varied a lot from month
to month

4,992

100.0

13.2

28.2

57.9

0.7

Unknown

11,205

100.0

10.5

5.1

21.6

62.8

Employed

79,436

100.0

4.5

20.4

68.8

6.3

Unemployed

3,433

100.0

19.9

23.9

51.4

4.8

Not in labor force

46,407

100.0

9.0

15.4

69.0

6.6

Disability status

Monthly income volatility

Employment status

1 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

A.1 Banking Status by Household Characteristics, 2017
For all households, row percent
Number of
Households
(1000s)

Percent of
Households

Unbanked
(Percent)

Banked:
Underbanked
(Percent)

Banked:
Fully banked
(Percent)

Banked:
Underbanked
status
unknown
(Percent)

Homeowner

82,241

100.0

2.3

14.2

77.2

6.3

Non-homeowner

47,035

100.0

14.0

26.5

53.1

6.4

Married couple

61,138

100.0

2.5

16.9

74.3

6.3

Unmarried female-headed family

15,172

100.0

15.4

27.5

51.2

5.9

Unmarried male-headed family

6,600

100.0

9.9

25.4

58.5

6.2

Female individual

24,262

100.0

7.6

15.7

70.0

6.6

Male individual

21,776

100.0

9.2

18.9

65.3

6.6

NA

NA

NA

NA

NA

NA

U.S.-born

110,238

100.0

5.9

17.3

71.1

5.7

Foreign-born citizen

10,143

100.0

4.8

23.3

60.9

11.0

Foreign-born non-citizen

8,895

100.0

16.2

31.0

43.9

8.9

124,329

100.0

5.8

18.2

69.7

6.3

4,947

100.0

24.4

32.2

36.0

7.4

Metropolitan area - principal city

38,497

100.0

9.4

21.2

62.4

7.1

Metropolitan area - balance

55,313

100.0

4.5

17.1

71.5

6.8

Not in metropolitan area

17,366

100.0

7.5

18.8

69.3

4.5

Not identified

18,100

100.0

5.6

18.3

71.1

5.1

Northeast

22,776

100.0

6.0

17.9

69.0

7.2

Midwest

27,719

100.0

5.4

15.8

73.3

5.5

Characteristics

Homeownership

Household type

Other
Nativity

Spanish only language spoken
Spanish is not only language
spoken
Spanish is only language spoken
Metropolitan status

Geographic region

South

49,360

100.0

7.7

21.0

65.1

6.2

West

29,420

100.0

6.0

18.2

69.1

6.7

NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than
zero. Estimates do not always reconcile to totals because of rounding.

2

A.2 Distribution of Households by Characteristics and Year, 2013-2017
For all households, column percent
Characteristics

2013

2015

2017

123,750

127,538

129,276

100.0

100.0

100.0

Less than $15,000

15.4

14.1

12.4

$15,000 to $30,000

17.6

16.8

15.3

$30,000 to $50,000

19.8

19.9

19.8

$50,000 to $75,000

18.2

18.0

18.4

At least $75,000

29.0

31.2

34.1

No high school diploma

11.2

10.8

9.6

High school diploma

27.2

26.1

25.8

Some college

29.1

29.4

28.9

College degree

32.5

33.7

35.7

15 to 24 years

5.0

5.2

5.1

25 to 34 years

16.5

16.5

16.2

35 to 44 years

17.3

17.0

16.7

45 to 54 years

19.8

18.6

18.0

55 to 64 years

18.4

18.8

18.9

65 years or more

22.9

23.9

25.0

Black

13.6

14.1

14.1

Hispanic

12.1

12.6

12.9

Asian

4.8

4.9

5.3

White

68.1

67.0

66.2

Other

1.4

1.4

1.6

Disabled, age 25 to 64

8.8

9.0

8.7

Not disabled, age 25 to 64

63.3

61.9

61.1

Not applicable (not age 25 to 64)

28.0

29.1

30.2

Income was about the same each month

71.8

71.3

Income varied somewhat from month to month

16.3

16.2

Income varied a lot from month to month

4.5

3.9

Unknown

7.3

8.7

Number of Households (1000s)
Percent of Households
Family income (Percent)

Education (Percent)

Age group (Percent)

Race/Ethnicity (Percent)

Disability status (Percent)

Monthly income volatility (Percent)

Employment status (Percent)
Employed

61.1

61.3

61.4

Unemployed

4.4

3.0

2.7

Not in labor force

34.5

35.7

35.9

3 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

A.2 Distribution of Households by Characteristics and Year, 2013-2017
For all households, column percent
Characteristics

2013

2015

2017

Homeowner

64.8

63.3

63.6

Non-homeowner

35.2

36.7

36.4

Married couple

47.8

46.7

47.3

Unmarried female-headed family

12.8

12.5

11.7

Unmarried male-headed family

5.1

4.8

5.1

Female individual

17.9

18.4

18.8

Male individual

16.4

17.3

16.8

Other

0.1

0.2

0.3

U.S.-born

86.0

85.2

85.3

Foreign-born citizen

7.5

7.6

7.8

Foreign-born non-citizen

6.5

7.2

6.9

Spanish is not only language spoken

97.9

97.8

96.2

Spanish is only language spoken

2.1

2.2

3.8

Metropolitan area - principal city

27.9

28.6

29.8

Metropolitan area - balance

41.4

42.8

42.8

Not in metropolitan area

15.6

14.0

13.4

Not identified

15.1

14.5

14.0

Northeast

17.9

17.8

17.6

Midwest

22.1

21.7

21.4

South

37.8

37.9

38.2

West

22.2

22.6

22.8

Homeownership (Percent)

Household type (Percent)

Nativity (Percent)

Spanish only language spoken (Percent)

Metropolitan status (Percent)

Geographic region (Percent)

Monthly income volatility is not available in 2013. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero.
The population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

4

A.3 Unbanked Rates by Household Characteristics, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval, Difference

7.7

7.0

6.5

(6.2, 6.8)

-0.5*

(-0.9, -0.1)

Less than $15,000

27.7

25.6

25.7

(24.4, 27.0)

0.1

(-1.8, 2.0)

$15,000 to $30,000

11.4

11.8

12.3

(11.2, 13.4)

0.4

(-0.9, 1.7)

$30,000 to $50,000

5.1

5.0

5.1

(4.5, 5.6)

0.1

(-0.7, 0.8)

$50,000 to $75,000

1.7

1.6

1.5

(1.2, 1.8)

-0.1

(-0.6, 0.3)

At least $75,000

0.5

0.5

0.6

(0.4, 0.7)

0.1

(-0.1, 0.3)

No high school diploma

25.1

23.2

22.4

(20.9, 24.0)

-0.8

(-2.8, 1.2)

High school diploma

10.8

9.7

9.4

(8.9, 10.1)

-0.2

(-1.1, 0.6)

Some college

5.6

5.5

5.1

(4.7, 5.6)

-0.4

(-1.0, 0.3)

College degree

1.1

1.1

1.3

(1.1, 1.5)

0.1

(-0.2, 0.4)

15 to 24 years

15.7

13.1

10.0

(8.5, 11.7)

-3.1*

(-5.3, -0.8)

25 to 34 years

12.5

10.6

8.5

(7.7, 9.4)

-2.1*

(-3.3, -1.0)

35 to 44 years

9.0

8.9

7.8

(7.1, 8.5)

-1.2*

(-2.1, -0.2)

45 to 54 years

7.5

6.7

6.9

(6.2, 7.6)

0.2

(-0.7, 1.1)

55 to 64 years

5.6

5.8

5.9

(5.3, 6.6)

0.1

(-0.7, 0.9)

65 years or more

3.5

3.1

3.9

(3.5, 4.3)

0.8*

(0.2, 1.4)

Black

20.6

18.2

16.9

(15.7, 18.1)

-1.3

(-3.0, 0.4)

Hispanic

17.9

16.2

14.0

(12.8, 15.2)

-2.3*

(-4.0, -0.6)

Asian

2.2

4.0

2.5

(1.8, 3.5)

-1.5*

(-2.9, -0.1)

White

3.6

3.1

3.0

(2.8, 3.3)

-0.1

(-0.4, 0.3)

Other

15.0

11.1

12.8

(10.7, 15.3)

1.7

(-1.4, 4.8)

Disabled, age 25 to 64

18.4

17.6

18.1

(16.7, 19.5)

0.5

(-1.4, 2.4)

Not disabled, age 25 to 64

7.2

6.5

5.7

(5.3, 6.0)

-0.8*

(-1.4, -0.3)

Not applicable (not age 25 to 64)

5.7

4.9

4.9

(4.5, 5.4)

0.0

(-0.6, 0.7)

Income was about the same
each month

5.7

5.6

(5.3, 6.0)

-0.1

(-0.5, 0.3)

Income varied somewhat from
month to month

8.7

6.8

(6.1, 7.5)

-1.9*

(-3.0, -0.9)

Income varied a lot from month
to month

12.9

13.2

(11.4, 15.1)

0.3

(-2.4, 3.0)

Unknown

12.7

10.5

(9.4, 11.6)

-2.3*

(-4.2, -0.4)

Characteristics
All
Family income

Education

Age group

Race/Ethnicity

Disability status

Monthly income volatility

Employment status
Employed

5.4

5.0

4.5

(4.2, 4.8)

-0.5*

(-0.9, 0.0)

Unemployed

23.0

23.0

19.9

(17.1, 23.0)

-3.1

(-7.3, 1.1)

Not in labor force

9.9

9.2

9.0

(8.5, 9.5)

-0.2

(-1.0, 0.5)

5 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

A.3 Unbanked Rates by Household Characteristics, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval, Difference

Homeowner

2.6

2.3

2.3

(2.1, 2.5)

0.0

(-0.4, 0.3)

Non-homeowner

17.3

15.2

14.0

(13.3, 14.6)

-1.2*

(-2.1, -0.3)

Married couple

3.4

3.3

2.5

(2.3, 2.8)

-0.8*

(-1.2, -0.4)

Unmarried female-headed family

18.4

16.2

15.4

(14.4, 16.5)

-0.8

(-2.4, 0.9)

Unmarried male-headed family

13.2

9.8

9.9

(8.4, 11.6)

0.0

(-2.2, 2.2)

Female individual

7.4

6.8

7.6

(7.0, 8.2)

0.8

(-0.1, 1.6)

Male individual

10.7

9.8

9.2

(8.5, 9.9)

-0.7

(-1.6, 0.3)

Other

NA

NA

NA

NA

NA

NA

6.9

6.1

5.9

(5.6, 6.2)

-0.2

(-0.6, 0.2)

Characteristics
Homeownership

Household type

Nativity
U.S.-born
Foreign-born citizen

4.7

4.6

4.8

(4.0, 5.8)

0.2

(-1.2, 1.6)

Foreign-born non-citizen

22.7

20.3

16.2

(14.7, 17.8)

-4.0*

(-6.5, -1.6)

Spanish is not only language spoken

7.1

6.5

5.8

(5.5, 6.1)

-0.7*

(-1.0, -0.3)

Spanish is only language spoken

34.9

31.0

24.4

(21.6, 27.5)

-6.6*

(-11.2, -1.9)

Metropolitan area - principal city

11.4

10.3

9.4

(8.7, 10.0)

-0.9

(-1.8, 0.0)

Metropolitan area - balance

5.5

5.2

4.5

(4.2, 4.9)

-0.7*

(-1.2, -0.1)

Not in metropolitan area

8.5

7.6

7.5

(6.7, 8.4)

-0.1

(-1.2, 0.9)

Not identified

6.4

5.4

5.6

(4.9, 6.3)

0.2

(-0.6, 1.0)

Northeast

6.8

6.3

6.0

(5.3, 6.7)

-0.4

(-1.4, 0.6)

Midwest

6.4

5.7

5.4

(4.9, 6.0)

-0.3

(-1.0, 0.4)

South

9.2

8.7

7.7

(7.2, 8.3)

-1.0*

(-1.8, -0.3)

West

7.4

5.9

6.0

(5.4, 6.6)

0.0

(-0.7, 0.8)

Spanish only language spoken

Metropolitan status

Geographic region

Monthly income volatility is not available in 2013. * indicates differences that are statistically significant at the 10% level. NA indicates that the sample size is too
small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile
to totals because of rounding.

6

A.4 U
 nderbanked Rates by Household Characteristics, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval, Difference

20.0

19.9

18.7

(18.3, 19.1)

-1.2*

(-1.8, -0.6)

Less than $15,000

22.4

24.3

20.9

(19.8, 22.1)

-3.4*

(-5.1, -1.7)

$15,000 to $30,000

25.0

23.6

22.4

(21.3, 23.6)

-1.2

(-2.7, 0.4)

$30,000 to $50,000

23.3

23.7

22.8

(21.8, 23.9)

-0.9

(-2.3, 0.4)

$50,000 to $75,000

19.8

20.2

19.7

(18.7, 20.7)

-0.5

(-2.0, 0.9)

At least $75,000

13.6

13.4

13.3

(12.8, 13.8)

-0.1

(-0.8, 0.7)

No high school diploma

24.1

25.9

24.3

(22.9, 25.7)

-1.6

(-3.4, 0.1)

High school diploma

21.9

22.2

20.3

(19.5, 21.2)

-1.8*

(-3.1, -0.6)

Some college

23.0

22.0

20.8

(20.0, 21.6)

-1.2*

(-2.4, -0.1)

College degree

14.3

14.5

14.4

(13.7, 15.0)

-0.1

(-1.0, 0.7)

15 to 24 years

30.8

29.4

29.3

(27.0, 31.7)

-0.1

(-3.5, 3.3)

25 to 34 years

24.7

24.5

23.1

(22.1, 24.3)

-1.4

(-2.9, 0.2)

35 to 44 years

23.8

22.7

22.2

(21.2, 23.2)

-0.5

(-1.9, 1.0)

45 to 54 years

21.9

21.1

19.3

(18.3, 20.3)

-1.8*

(-3.2, -0.4)

55 to 64 years

17.7

18.5

17.8

(16.8, 18.8)

-0.8

(-2.1, 0.5)

65 years or more

11.6

13.0

11.6

(11.0, 12.3)

-1.4*

(-2.3, -0.4)

Black

33.2

31.1

30.4

(29.1, 31.8)

-0.7

(-2.7, 1.3)

Hispanic

28.6

29.3

28.9

(27.7, 30.2)

-0.3

(-2.2, 1.6)

Asian

17.7

21.0

17.5

(15.6, 19.6)

-3.5*

(-6.5, -0.4)

White

15.9

15.6

14.1

(13.7, 14.5)

-1.5*

(-2.1, -0.9)

Other

25.3

27.5

28.0

(24.4, 32.0)

0.5

(-4.4, 5.4)

Disabled, age 25 to 64

28.1

28.4

24.7

(23.3, 26.2)

-3.7*

(-5.7, -1.7)

Not disabled, age 25 to 64

21.1

20.6

19.9

(19.3, 20.4)

-0.7

(-1.5, 0.0)

Not applicable
(not age 25 to 64)

15.1

15.9

14.6

(14.0, 15.3)

-1.3*

(-2.3, -0.3)

Income was about the same each
month

19.1

18.1

(17.7, 18.6)

-1.0*

(-1.6, -0.3)

Income varied somewhat from month
to month

26.6

26.2

(25.0, 27.4)

-0.5

(-2.1, 1.2)

Income varied a lot from month to
month

30.9

28.2

(26.1, 30.5)

-2.7

(-5.9, 0.6)

Unknown

6.3

5.1

(4.3, 6.0)

-1.3

(-2.5, 0.0)

Characteristics
All
Family income

Education

Age group

Race/Ethnicity

Disability status

Monthly income volatility

Employment status
Employed

21.7

21.4

20.4

(19.9, 20.9)

-1.0*

(-1.8, -0.2)

Unemployed

25.3

24.8

23.9

(21.3, 26.7)

-0.9

(-4.5, 2.7)

Not in labor force

16.3

17.1

15.4

(14.8, 16.0)

-1.6*

(-2.6, -0.7)

7 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

A.4 U
 nderbanked Rates by Household Characteristics, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval, Difference

Homeowner

15.5

15.4

14.2

(13.8, 14.7)

-1.2*

(-1.8, -0.5)

Non-homeowner

28.2

27.7

26.5

(25.6, 27.4)

-1.2

(-2.4, 0.0)

Married couple

17.7

17.6

16.9

(16.4, 17.4)

-0.6

(-1.4, 0.2)

Unmarried
female-headed family

29.2

29.1

27.5

(26.1, 29.0)

-1.6

(-3.4, 0.3)

Unmarried
male-headed family

28.3

27.0

25.4

(23.4, 27.5)

-1.6

(-4.3, 1.0)

Female individual

17.2

18.1

15.7

(14.8, 16.7)

-2.4*

(-3.6, -1.1)

Male individual

20.0

19.6

18.9

(17.8, 20.0)

-0.7

(-2.2, 0.8)

Other

NA

NA

NA

NA

NA

NA

U.S.-born

19.1

18.4

17.3

(16.9, 17.7)

-1.1*

(-1.7, -0.5)

Foreign-born citizen

24.0

25.6

23.3

(21.6, 25.1)

-2.4

(-4.8, 0.1)

Foreign-born non-citizen

28.0

32.5

31.0

(29.1, 33.0)

-1.4

(-4.3, 1.4)

Spanish is not only
language spoken

19.9

19.7

18.2

(17.7, 18.6)

-1.6*

(-2.1, -1.0)

Spanish is only
language spoken

23.7

29.1

32.2

(29.3, 35.2)

3.0

(-1.2, 7.3)

Metropolitan
area - principal city

22.3

23.2

21.2

(20.3, 22.1)

-2.0*

(-3.3, -0.7)

Metropolitan area - balance

17.8

17.5

17.1

(16.5, 17.7)

-0.4

(-1.4, 0.5)

Not in metropolitan area

21.0

21.4

18.8

(17.7, 19.9)

-2.7*

(-4.4, -0.9)

Not identified

20.8

19.2

18.3

(17.1, 19.5)

-0.9

(-2.4, 0.6)

Northeast

19.3

19.3

17.9

(16.9, 18.8)

-1.4*

(-2.8, -0.1)

Midwest

16.9

17.5

15.8

(15.0, 16.6)

-1.7*

(-2.9, -0.6)

South

23.5

21.6

21.0

(20.3, 21.8)

-0.6

(-1.6, 0.4)

West

17.6

19.9

18.2

(17.4, 19.1)

-1.7*

(-2.9, -0.5)

Characteristics
Homeownership

Household type

Nativity

Spanish only
language spoken

Metropolitan status

Geographic region

Monthly income volatility is not available in 2013. * indicates differences that are statistically significant at the 10% level. NA indicates that the sample size is too
small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile
to totals because of rounding.

8

A.5 Fully Banked Rates by Household Characteristics, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90%
Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval, Difference

67.0

68.0

68.4

(67.9, 68.9)

0.4

(-0.3, 1.1)

Less than $15,000

45.2

45.1

47.7

(46.1, 49.2)

2.6*

(0.4, 4.7)

$15,000 to $30,000

57.9

59.5

58.3

(57.0, 59.7)

-1.1

(-2.9, 0.6)

$30,000 to $50,000

65.7

66.2

65.4

(64.1, 66.6)

-0.8

(-2.4, 0.8)

$50,000 to $75,000

73.2

73.0

72.8

(71.8, 73.8)

-0.2

(-1.8, 1.4)

At least $75,000

81.0

81.3

79.9

(79.2, 80.6)

-1.3*

(-2.3, -0.4)

No high school diploma

46.3

46.4

46.3

(44.6, 47.9)

-0.1

(-2.4, 2.2)

High school diploma

61.7

62.9

63.7

(62.8, 64.7)

0.8

(-0.6, 2.3)

Some college

66.2

67.7

67.8

(66.9, 68.7)

0.1

(-1.3, 1.4)

College degree

79.3

79.1

78.3

(77.6, 79.1)

-0.8

(-1.8, 0.2)

15 to 24 years

48.8

52.1

56.5

(54.2, 58.9)

4.5*

(1.1, 7.9)

25 to 34 years

58.3

60.8

62.5

(61.2, 63.7)

1.6

(-0.3, 3.6)

35 to 44 years

62.5

63.1

63.6

(62.5, 64.6)

0.5

(-1.2, 2.1)

Characteristics
All
Family income

Education

Age group

45 to 54 years

65.4

67.5

67.1

(65.9, 68.4)

-0.3

(-2.0, 1.4)

55 to 64 years

71.7

70.9

70.3

(69.1, 71.4)

-0.6

(-2.0, 0.9)

65 years or more

78.2

78.1

77.5

(76.7, 78.3)

-0.6

(-1.8, 0.6)

Black

40.0

45.5

45.8

(44.2, 47.4)

0.3

(-2.0, 2.6)

Hispanic

48.4

48.9

49.7

(48.0, 51.4)

0.8

(-1.5, 3.0)

Asian

73.4

67.2

69.2

(66.8, 71.5)

2.0

(-1.4, 5.5)

White

75.4

76.6

77.1

(76.6, 77.6)

0.5

(-0.2, 1.2)

Other

55.2

56.7

55.8

(51.4, 60.2)

-0.9

(-6.4, 4.7)

Disabled, age 25 to 64

49.0

49.7

52.2

(50.3, 54.1)

2.5

(-0.1, 5.1)

Not disabled, age 25 to 64

66.8

68.1

68.0

(67.4, 68.7)

-0.1

(-1.0, 0.8)

Not applicable
(not age 25 to 64)

72.9

73.4

73.9

(73.1, 74.7)

0.5

(-0.7, 1.7)

Income was about the
same each month

74.4

75.2

(74.7, 75.7)

0.8*

(0.1, 1.5)

Income varied somewhat from month
to month

64.0

66.1

(64.7, 67.6)

2.1*

(0.3, 3.9)

Income varied a lot from month to
month

55.2

57.9

(55.3, 60.4)

2.7

(-1.0, 6.3)

Unknown

22.2

21.6

(20.3, 23.0)

-0.5

(-2.6, 1.5)

Race/Ethnicity

Disability status

Monthly income volatility

Employment status
Employed

67.8

68.7

68.8

(68.2, 69.5)

0.1

(-0.8, 1.1)

Unemployed

47.8

48.6

51.4

(47.9, 54.9)

2.8

(-1.6, 7.2)

Not in labor force

67.9

68.5

69.0

(68.2, 69.8)

0.5

(-0.6, 1.7)

9 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

A.5 Fully Banked Rates by Household Characteristics, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90%
Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval, Difference

Homeowner

76.7

77.4

77.2

(76.6, 77.7)

-0.2

(-1.0, 0.6)

Non-homeowner

49.2

51.8

53.1

(52.2, 54.1)

1.3

(0.0, 2.7)

Characteristics
Homeownership

Household type
Married couple

73.9

74.4

74.3

(73.6, 74.9)

-0.2

(-1.1, 0.8)

Unmarried
female-headed family

47.5

49.6

51.2

(49.7, 52.6)

1.5

(-0.5, 3.6)

Unmarried
male-headed family

53.7

57.3

58.5

(56.0, 61.0)

1.2

(-2.0, 4.5)

Female individual

69.4

69.5

70.0

(68.8, 71.2)

0.5

(-1.1, 2.0)

Male individual

63.7

65.5

65.3

(64.0, 66.6)

-0.3

(-2.0, 1.5)

Other

NA

NA

NA

NA

NA

NA

U.S.-born

69.0

70.7

71.1

(70.6, 71.6)

0.4

(-0.3, 1.1)

Foreign-born citizen

64.6

62.9

60.9

(58.8, 62.9)

-2.0

(-5.0, 1.0)

Foreign-born non-citizen

43.9

41.2

43.9

(41.8, 45.9)

2.7

(-0.3, 5.7)

Spanish is not only
language spoken

67.6

68.8

69.7

(69.2, 70.2)

0.9*

(0.2, 1.6)

Spanish is only
language spoken

38.1

33.9

36.0

(32.8, 39.4)

2.1

(-2.6, 6.9)

Metropolitan
area - principal city

60.8

60.8

62.4

(61.3, 63.4)

1.5*

(0.0, 3.0)

Metropolitan area - balance

71.1

72.0

71.5

(70.7, 72.3)

-0.4

(-1.5, 0.7)

Not in metropolitan area

66.1

67.3

69.3

(68.0, 70.5)

1.9

(0.0, 3.9)

Not identified

68.1

71.2

71.1

(69.5, 72.6)

-0.1

(-2.0, 1.7)

Northeast

68.4

67.9

69.0

(67.8, 70.1)

1.1

(-0.6, 2.7)

Midwest

71.4

72.5

73.3

(72.1, 74.4)

0.8

(-0.6, 2.3)

South

62.1

65.0

65.1

(64.2, 66.0)

0.1

(-1.1, 1.3)

West

69.6

68.9

69.1

(68.0, 70.1)

0.2

(-1.3, 1.7)

Nativity

Spanish only
language spoken

Metropolitan status

Geographic region

Monthly income volatility is not available in 2013. * indicates differences that are statistically significant at the 10% level. NA indicates that the sample size is too
small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile
to totals because of rounding.

10

A.6 Monthly Income Volatility by Level of Income, 2017
For all households, row percent
Number of
Households
(1000s)

Percent of
Households

Income
was about
the same
each month
(Percent)

Income varied
somewhat
from month
to month
(Percent)

Income
varied a lot
from month
to month
(Percent)

Unknown
(Percent)

129,276

100.0

71.3

16.2

3.9

8.7

Less than $15,000

15,997

100.0

70.6

12.5

5.8

11.0

$15,000 to $30,000

19,842

100.0

70.2

15.7

4.1

10.1

$30,000 to $50,000

25,610

100.0

70.6

16.8

3.8

8.8

$50,000 to $75,000

23,763

100.0

71.4

17.7

3.3

7.6

At least $75,000

44,064

100.0

72.3

16.7

3.4

7.7

Characteristics

All
Family income

NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than
zero. Estimates do not always reconcile to totals because of rounding.

A.7 Banking Status by State, 2017
For all households, row percent

Geography

All

Number of
Households
(1000s)

Percent of
Households

Unbanked
(Percent)

Banked:
Underbanked
(Percent)

Banked:
Fully banked
(Percent)

Banked:
Underbanked
status unknown
(Percent)

129,276

100.0

6.5

18.7

68.4

6.3

State
AL

2,064

100.0

8.7

22.3

63.3

5.7

AK

275

100.0

2.6

21.8

71.8

3.8

AZ

2,629

100.0

5.4

18.7

69.7

6.2

AR

1,206

100.0

7.5

19.0

70.0

3.6

CA

14,756

100.0

7.4

17.6

67.4

7.5

CO

2,197

100.0

4.2

17.3

70.9

7.6

CT

1,493

100.0

5.5

15.3

68.5

10.6

DE

398

100.0

5.9

15.0

69.8

9.3

DC

342

100.0

8.0

21.2

62.6

8.2

FL

8,912

100.0

6.0

18.3

66.0

9.7

GA

4,057

100.0

10.6

24.1

60.0

5.2

HI

524

100.0

4.0

15.0

74.9

6.0

ID

655

100.0

2.3

17.9

75.4

4.4

IL

4,993

100.0

7.0

15.3

72.0

5.7

IN

2,633

100.0

4.4

18.8

73.8

3.0

IA

1,377

100.0

3.0

13.5

72.6

10.9

KS

1,181

100.0

7.2

20.0

69.2

3.6

KY

1,851

100.0

7.2

19.6

70.0

3.2

LA

1,977

100.0

14.8

21.4

60.0

3.8

ME

558

100.0

4.0

18.8

71.0

6.2

MD

2,321

100.0

2.5

19.7

69.8

7.9

MA

2,668

100.0

2.6

18.0

69.8

9.5

MI

4,215

100.0

5.6

15.2

71.3

7.8

11 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

A.7 Banking Status by State, 2017
For all households, row percent
Number of
Households
(1000s)

Percent of
Households

Unbanked
(Percent)

Banked:
Underbanked
(Percent)

Banked:
Fully banked
(Percent)

Banked:
Underbanked
status unknown
(Percent)

MN

2,343

100.0

1.5

12.5

82.9

3.1

MS

1,206

100.0

15.8

22.5

57.4

4.2

MO

2,501

100.0

6.3

16.8

70.9

6.0

MT

445

100.0

4.3

16.1

74.6

5.0

NE

776

100.0

2.8

18.8

74.2

4.2

NV

1,170

100.0

6.1

25.1

60.4

8.4

NH

548

100.0

3.4

13.1

76.5

7.0

NJ

3,494

100.0

5.0

19.6

68.1

7.2

NM

866

100.0

11.4

22.2

63.0

3.4

NY

8,128

100.0

8.7

17.2

66.1

8.0

NC

4,244

100.0

5.8

18.4

69.3

6.5

ND

333

100.0

6.3

16.7

74.0

2.9

Geography

OH

4,680

100.0

7.0

17.4

69.7

5.8

OK

1,582

100.0

7.3

21.7

67.2

3.8

OR

1,671

100.0

4.2

20.1

69.3

6.4

PA

5,159

100.0

4.7

19.3

72.0

3.9

RI

464

100.0

6.5

15.7

70.0

7.8

SC

2,021

100.0

6.7

19.4

71.0

2.9

SD

348

100.0

8.1

14.7

71.7

5.4

TN

2,693

100.0

7.5

21.2

64.9

6.4

TX

10,438

100.0

9.5

24.2

60.5

5.8

UT

1,049

100.0

2.5

16.1

76.6

4.8

VT

265

100.0

1.5

11.6

81.9

5.0

VA

3,277

100.0

3.0

20.6

71.3

5.1

WA

2,939

100.0

3.1

17.6

74.2

5.2

WV

771

100.0

7.8

18.5

67.0

6.7

WI

2,338

100.0

3.4

11.6

81.7

3.3

WY

244

100.0

4.8

21.5

70.0

3.7

NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than
zero. Estimates do not always reconcile to totals because of rounding.

12

A.8 Unbanked Rates by State, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval, Difference

7.7

7.0

6.5

(6.2, 6.8)

-0.5*

(-0.9, -0.1)

AL

9.2

12.5

8.7

(6.8, 11.2)

-3.7*

(-7.1, -0.3)

AK

1.9

3.5

2.6

(1.3, 5.0)

-0.9

(-3.8, 1.9)

AZ

12.8

8.5

5.4

(3.8, 7.7)

-3.1*

(-6.2, -0.1)

AR

12.3

9.7

7.5

(5.7, 9.7)

-2.2

(-4.9, 0.5)

CA

8.0

6.2

7.4

(6.5, 8.4)

1.2

(0.0, 2.4)

CO

6.4

4.4

4.2

(2.6, 6.6)

-0.2

(-4.1, 3.7)

CT

5.6

6.2

5.5

(3.8, 8.0)

-0.7

(-3.9, 2.6)

DE

6.1

4.8

5.9

(3.8, 9.1)

1.2

(-2.5, 4.8)

DC

11.8

10.8

8.0

(6.1, 10.5)

-2.8

(-5.7, 0.0)

FL

6.2

5.9

6.0

(5.0, 7.3)

0.1

(-1.6, 1.8)

Geography
All
State

GA

10.9

11.9

10.6

(8.7, 13.0)

-1.2

(-4.1, 1.7)

HI

3.8

2.4

4.0

(2.6, 6.1)

1.6

(-0.5, 3.7)

ID

5.4

3.6

2.3

(1.2, 4.4)

-1.2

(-3.2, 0.8)

IL

7.4

7.1

7.0

(5.6, 8.6)

-0.2

(-2.2, 1.8)

IN

7.2

4.8

4.4

(3.2, 6.2)

-0.3

(-2.6, 2.0)

IA

4.5

4.2

3.0

(1.8, 4.9)

-1.2

(-3.5, 1.0)

KS

6.0

7.6

7.2

(5.1, 10.1)

-0.4

(-3.0, 2.2)

KY

9.7

9.0

7.2

(5.8, 8.9)

-1.8

(-5.0, 1.5)

LA

13.9

14.0

14.8

(12.5, 17.5)

0.8

(-3.2, 4.8)

ME

2.4

2.3

4.0

(2.2, 7.3)

1.7

(-0.8, 4.2)

MD

4.8

4.8

2.5

(1.4, 4.5)

-2.3

(-4.7, 0.1)

MA

5.8

5.7

2.6

(1.8, 3.9)

-3.1*

(-5.1, -1.1)

MI

5.7

6.0

5.6

(4.3, 7.3)

-0.4

(-2.5, 1.7)

MN

3.6

3.4

1.5

(0.7, 3.1)

-1.9*

(-3.6, -0.2)

MS

14.5

12.6

15.8

(13.7, 18.2)

3.3

(-0.1, 6.6)

MO

8.9

8.5

6.3

(4.8, 8.2)

-2.2

(-4.9, 0.4)

MT

6.6

4.0

4.3

(3.1, 6.1)

0.3

(-1.5, 2.1)

NE

5.7

5.1

2.8

(1.3, 6.1)

-2.2

(-5.5, 1.0)

NV

7.9

8.9

6.1

(4.4, 8.3)

-2.9

(-6.0, 0.3)

NH

2.9

1.8

3.4

(2.1, 5.6)

1.6

(-0.4, 3.5)

NJ

8.2

7.4

5.0

(3.5, 7.2)

-2.3

(-4.9, 0.2)

NM

10.9

9.4

11.4

(8.3, 15.4)

1.9

(-1.8, 5.7)

NY

8.5

8.0

8.7

(7.4, 10.2)

0.7

(-1.1, 2.6)

NC

8.4

7.7

5.8

(4.3, 7.7)

-1.9

(-4.1, 0.2)

ND

2.8

3.0

6.3

(4.1, 9.8)

3.3*

(0.2, 6.4)

OH

7.2

5.8

7.0

(5.7, 8.7)

1.2

(-1.0, 3.4)

OK

10.9

11.0

7.3

(5.7, 9.3)

-3.7*

(-6.5, -0.8)

13 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

A.8 Unbanked Rates by State, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval, Difference

OR

4.5

5.1

4.2

(3.0, 5.8)

-0.9

(-3.0, 1.2)

PA

5.2

4.7

4.7

(3.3, 6.6)

0.0

(-2.2, 2.2)

Geography

RI

6.2

5.0

6.5

(4.2, 9.9)

1.5

(-2.0, 5.0)

SC

10.5

8.9

6.7

(4.8, 9.4)

-2.2

(-5.3, 0.9)

SD

4.2

4.2

8.1

(5.2, 12.6)

3.9*

(0.2, 7.7)

TN

9.7

10.8

7.5

(5.6, 9.9)

-3.3*

(-6.1, -0.5)

TX

10.4

9.4

9.5

(8.4, 10.7)

0.2

(-1.5, 1.8)

UT

3.3

3.9

2.5

(1.5, 4.3)

-1.4

(-3.4, 0.6)

VT

3.1

1.5

1.5

(0.8, 2.8)

-0.1

(-1.4, 1.3)

VA

6.5

4.6

3.0

(1.7, 5.2)

-1.6

(-4.0, 0.8)

WA

4.1

4.1

3.1

(2.0, 4.8)

-1.0

(-2.9, 0.9)

WV

11.0

8.0

7.8

(6.0, 10.2)

-0.2

(-3.1, 2.8)

WI

4.8

3.4

3.4

(2.1, 5.5)

0.0

(-2.0, 1.9)

WY

5.6

2.4

4.8

(3.4, 6.7)

2.4*

(0.4, 4.3)

* indicates differences that are statistically significant at the 10% level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an
estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

14

A.9 Underbanked Rates by State, 2013-2017
For all households
Geography
All

2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

20.0

19.9

18.7

(18.3, 19.1)

-1.2*

(-1.8, -0.6)

State
AL

26.4

23.9

22.3

(19.7, 25.0)

-1.6

(-5.2, 2.0)

AK

19.3

26.1

21.8

(18.5, 25.6)

-4.3

(-11.6, 3.0)

AZ

17.6

18.5

18.7

(15.5, 22.6)

0.2

(-4.0, 4.4)

AR

25.7

22.6

19.0

(16.2, 22.1)

-3.7

(-7.8, 0.4)

CA

17.0

19.1

17.6

(16.3, 19.0)

-1.4

(-3.4, 0.5)

CO

17.3

19.1

17.3

(14.4, 20.6)

-1.8

(-6.2, 2.5)

CT

14.4

14.8

15.3

(12.3, 19.0)

0.5

(-3.7, 4.8)

DE

18.5

15.4

15.0

(11.9, 18.7)

-0.5

(-5.5, 4.6)

DC

24.8

25.4

21.2

(18.5, 24.2)

-4.2

(-8.4, 0.1)

FL

19.1

17.7

18.3

(16.6, 20.2)

0.7

(-1.8, 3.1)

GA

26.9

24.6

24.1

(21.3, 27.1)

-0.4

(-4.8, 3.9)

HI

19.7

17.4

15.0

(12.0, 18.6)

-2.4

(-6.8, 2.0)

ID

19.0

23.1

17.9

(15.2, 21.1)

-5.2*

(-9.4, -1.0)

IL

14.6

14.3

15.3

(13.4, 17.5)

1.0

(-1.5, 3.6)

IN

17.6

18.2

18.8

(15.5, 22.5)

0.5

(-4.3, 5.4)

IA

14.4

18.2

13.5

(10.0, 18.0)

-4.7*

(-9.3, -0.2)

KS

22.9

18.3

20.0

(15.4, 25.4)

1.7

(-4.1, 7.4)

KY

23.5

18.2

19.6

(16.9, 22.7)

1.4

(-3.5, 6.3)

LA

24.5

23.8

21.4

(19.2, 23.7)

-2.4

(-6.2, 1.4)

ME

19.2

17.1

18.8

(15.5, 22.7)

1.7

(-2.9, 6.3)

MD

23.9

22.4

19.7

(16.6, 23.2)

-2.7

(-7.0, 1.6)

MA

17.2

16.0

18.0

(15.6, 20.7)

2.0

(-1.7, 5.7)

MI

18.1

19.8

15.2

(13.0, 17.8)

-4.5*

(-8.6, -0.4)

MN

12.3

14.3

12.5

(9.9, 15.5)

-1.8

(-6.8, 3.1)

MS

32.8

25.5

22.5

(19.2, 26.1)

-3.0

(-7.9, 1.8)

MO

20.4

22.3

16.8

(14.3, 19.8)

-5.4*

(-9.1, -1.8)

MT

17.0

13.3

16.1

(13.7, 18.8)

2.7

(-0.6, 6.1)

NE

20.1

21.1

18.8

(15.9, 22.2)

-2.3

(-7.0, 2.4)

NV

24.7

27.3

25.1

(21.7, 29.0)

-2.2

(-7.3, 3.0)

NH

13.9

18.2

13.1

(10.5, 16.2)

-5.1*

(-9.2, -1.1)

NJ

19.6

15.6

19.6

(17.1, 22.4)

4.0*

(0.3, 7.7)

NM

22.5

26.9

22.2

(19.9, 24.7)

-4.6

(-9.7, 0.4)

NY

19.6

23.8

17.2

(15.6, 18.9)

-6.6*

(-9.0, -4.2)

NC

21.5

20.6

18.4

(16.0, 20.9)

-2.2

(-5.7, 1.2)

ND

20.0

20.8

16.7

(14.0, 19.9)

-4.0

(-10.9, 2.8)

OH

20.0

17.5

17.4

(15.4, 19.6)

-0.1

(-3.0, 2.8)

OK

22.2

26.4

21.7

(18.9, 24.8)

-4.7*

(-8.7, -0.7)

OR

17.1

20.5

20.1

(16.8, 23.8)

-0.4

(-5.8, 5.0)

15 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

A.9 Underbanked Rates by State, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

PA

22.2

18.8

19.3

(17.3, 21.5)

0.5

(-2.8, 3.8)

RI

14.0

16.1

15.7

(12.7, 19.1)

-0.4

(-5.2, 4.5)

SC

25.6

23.4

19.4

(16.6, 22.5)

-4.0*

(-7.9, -0.1)

SD

19.9

19.8

14.7

(12.0, 17.9)

-5.1

(-10.2, 0.0)

TN

18.7

19.2

21.2

(18.8, 23.9)

2.1

(-1.6, 5.7)

TX

27.4

23.7

24.2

(22.4, 25.9)

0.4

(-2.2, 3.1)

UT

13.0

20.9

16.1

(13.1, 19.5)

-4.8*

(-9.2, -0.4)

VT

16.2

12.8

11.6

(9.5, 14.0)

-1.2

(-4.3, 1.8)

VA

19.5

19.7

20.6

(18.2, 23.4)

1.0

(-2.7, 4.7)

WA

17.2

20.7

17.6

(14.5, 21.1)

-3.2

(-7.2, 0.8)

WV

19.0

17.5

18.5

(14.9, 22.9)

1.1

(-4.1, 6.2)

WI

10.4

15.6

11.6

(9.2, 14.5)

-3.9*

(-7.1, -0.8)

WY

21.8

20.5

21.5

(18.5, 24.8)

1.1

(-3.9, 6.0)

Geography

* indicates differences that are statistically significant at the 10% level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an
estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

16

A.10 Fully Banked Rates by State, 2013-2017
For all households
Geography
All

2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

67.0

68.0

68.4

(67.9, 68.9)

0.4

(-0.3, 1.1)

State
AL

59.1

60.5

63.3

(60.4, 66.1)

2.8

(-1.5, 7.2)

AK

70.6

65.5

71.8

(67.8, 75.5)

6.3

(-0.6, 13.1)

AZ

65.1

68.3

69.7

(65.7, 73.4)

1.4

(-4.0, 6.8)

AR

58.9

63.1

70.0

(65.8, 73.9)

6.9*

(2.0, 11.8)

CA

69.1

68.2

67.4

(65.7, 69.1)

-0.8

(-3.2, 1.6)

CO

72.5

73.8

70.9

(66.9, 74.6)

-2.9

(-9.6, 3.8)

CT

75.2

73.3

68.5

(63.4, 73.2)

-4.8

(-10.7, 1.1)

DE

68.1

72.1

69.8

(65.2, 74.1)

-2.2

(-8.4, 3.9)

DC

58.0

60.5

62.6

(58.9, 66.2)

2.2

(-2.9, 7.2)

FL

65.1

68.9

66.0

(63.7, 68.2)

-2.9

(-6.0, 0.2)

GA

57.5

60.8

60.0

(56.7, 63.3)

-0.7

(-5.5, 4.1)

HI

70.4

74.2

74.9

(71.0, 78.5)

0.7

(-4.5, 5.9)

ID

72.4

71.6

75.4

(71.3, 79.0)

3.8

(-1.5, 9.0)

IL

72.3

74.0

72.0

(69.3, 74.5)

-2.0

(-5.5, 1.5)

IN

72.1

74.2

73.8

(70.1, 77.2)

-0.4

(-5.8, 4.9)

IA

75.0

70.7

72.6

(64.2, 79.6)

1.9

(-3.6, 7.5)

KS

68.6

71.0

69.2

(64.1, 73.9)

-1.8

(-7.3, 3.8)

KY

64.2

69.1

70.0

(66.4, 73.4)

0.9

(-5.0, 6.7)

LA

58.3

58.9

60.0

(56.4, 63.4)

1.0

(-3.8, 5.8)

ME

74.5

76.5

71.0

(66.9, 74.8)

-5.5*

(-10.8, -0.3)

MD

68.0

68.7

69.8

(65.9, 73.5)

1.2

(-3.8, 6.2)

MA

72.3

71.8

69.8

(66.7, 72.8)

-1.9

(-6.3, 2.5)

MI

69.0

70.2

71.3

(67.4, 74.9)

1.1

(-4.8, 7.1)

MN

81.9

79.5

82.9

(79.3, 86.1)

3.5

(-2.0, 8.9)

MS

49.5

59.0

57.4

(53.8, 61.0)

-1.6

(-5.2, 2.1)

MO

66.5

65.0

70.9

(67.4, 74.1)

5.8*

(1.4, 10.2)

MT

70.0

76.7

74.6

(71.4, 77.5)

-2.1

(-7.3, 3.2)

NE

70.6

68.1

74.2

(70.5, 77.5)

6.0*

(1.6, 10.5)

NV

62.1

59.5

60.4

(56.2, 64.5)

0.9

(-5.2, 7.1)

NH

78.1

76.9

76.5

(72.9, 79.8)

-0.4

(-5.3, 4.4)

NJ

67.9

71.3

68.1

(64.7, 71.3)

-3.2

(-7.3, 1.0)

NM

62.1

59.6

63.0

(58.5, 67.2)

3.3

(-2.8, 9.5)

NY

65.2

59.4

66.1

(64.0, 68.2)

6.7*

(3.6, 9.8)

NC

63.7

66.2

69.3

(66.7, 71.9)

3.1

(-0.3, 6.6)

ND

72.8

71.8

74.0

(70.5, 77.3)

2.2

(-3.7, 8.1)

OH

65.0

71.3

69.7

(66.8, 72.5)

-1.6

(-5.2, 2.0)

OK

63.2

60.6

67.2

(63.8, 70.5)

6.6*

(1.7, 11.6)

17 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

A.10 Fully Banked Rates by State, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

OR

71.9

67.8

69.3

(65.2, 73.0)

1.5

(-4.2, 7.1)

PA

67.3

72.1

72.0

(69.2, 74.7)

-0.1

(-3.8, 3.7)

RI

72.6

74.5

70.0

(65.1, 74.5)

-4.5

(-10.4, 1.5)

SC

61.8

65.1

71.0

(67.2, 74.5)

5.9*

(1.2, 10.5)

SD

72.1

73.0

71.7

(67.5, 75.6)

-1.2

(-7.8, 5.3)

TN

67.8

66.1

64.9

(61.9, 67.7)

-1.2

(-5.3, 2.9)

TX

58.9

62.5

60.5

(58.5, 62.5)

-1.9

(-5.1, 1.2)

UT

81.5

73.0

76.6

(73.1, 79.7)

3.6

(-1.3, 8.5)

VT

76.8

81.3

81.9

(78.9, 84.6)

0.6

(-3.2, 4.4)

VA

66.4

70.8

71.3

(68.3, 74.2)

0.5

(-4.2, 5.2)

WA

73.4

71.9

74.2

(70.9, 77.2)

2.3

(-1.5, 6.1)

WV

65.0

68.7

67.0

(62.4, 71.2)

-1.8

(-7.1, 3.6)

WI

80.7

77.2

81.7

(78.8, 84.3)

4.5*

(0.2, 8.8)

WY

68.0

73.5

70.0

(65.8, 73.9)

-3.5

(-10.3, 3.2)

Geography

* indicates differences that are statistically significant at the 10% level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an
estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

18

A.11 B
 anking Status by MSA, 2017
For all households, row percent
Geography
All

Number of
Households
(1000s)

Percent of
Households

Unbanked
(Percent)

Banked:
Underbanked
(Percent)

Banked:
Fully banked
(Percent)

Banked:
Underbanked
status unknown
(Percent)

129,276

100.0

6.5

18.7

68.4

6.3

MSA
Albuquerque, NM
Atlanta-Sandy Springs-Roswell, GA~
Austin-Round Rock, TX

409

100.0

7.8

19.0

69.8

3.3

2,326

100.0

7.5

27.9

58.1

6.5

755

100.0

3.8

22.1

70.5

3.6

1,014

100.0

1.8

19.3

75.1

3.8

345

100.0

10.8

16.5

69.0

3.6

Billings, MT~

64

100.0

5.9

12.5

80.9

0.8

Birmingham-Hoover, AL

518

100.0

13.3

14.2

62.8

9.8

Boise City, ID

241

100.0

0.9

16.1

79.5

3.5

1,874

100.0

3.2

19.1

67.2

10.4

Burlington-South Burlington, VT~

63

100.0

1.7

15.3

75.7

7.2

Charlotte-Concord-Gastonia, NC-SC~

1,175

100.0

5.3

11.8

73.4

9.6

Chicago-Naperville-Elgin,
IL-IN-WI

3,534

100.0

6.9

13.9

72.7

6.6

Cincinnati, OH-KY-IN~

823

100.0

6.2

17.4

69.8

6.6

Cleveland-Elyria, OH

943

100.0

6.4

18.0

70.8

4.7

Columbus, OH~

717

100.0

5.5

19.7

72.7

2.2

Dallas-Fort Worth-Arlington,
TX~

2,689

100.0

6.1

25.4

62.1

6.4

Denver-Aurora-Lakewood,
CO

1,208

100.0

5.7

15.5

71.0

7.9

Detroit-Warren-Dearborn,
MI

1,901

100.0

6.9

16.0

70.5

6.7

Fargo, ND-MN

78

100.0

6.4

22.9

69.5

1.2

Greenville-Anderson-Mauldin, SC~

452

100.0

4.9

11.6

81.7

1.9

Hartford-West Hartford-East
Hartford, CT~

551

100.0

5.2

19.4

66.5

8.9

2,630

100.0

11.8

22.4

60.4

5.4

Huntington-Ashland, WVKY-OH~

116

100.0

6.4

18.8

69.5

5.3

Indianapolis-Carmel-Anderson, IN~

908

100.0

6.4

16.2

73.6

3.8

Jackson, MS~

265

100.0

17.2

17.8

64.0

0.9

Kansas City, MO-KS~

837

100.0

6.2

20.2

65.1

8.5

Knoxville, TN~

414

100.0

7.9

24.0

64.0

4.2

Las Vegas-Henderson-Paradise, NV

882

100.0

6.8

22.0

63.0

8.2

Little Rock-North Little
Rock-Conway, AR

334

100.0

7.2

21.1

69.1

2.6

4,759

100.0

9.0

14.9

67.4

8.7

Louisville/Jefferson County,
KY-IN~

626

100.0

3.0

25.0

70.4

1.6

Manchester-Nashua, NH~

170

100.0

5.2

10.3

75.8

8.8

Memphis, TN-MS-AR~

563

100.0

16.7

30.8

50.3

2.2

2,577

100.0

8.0

17.6

59.5

14.9

Baltimore-Columbia-Towson, MD
Baton Rouge, LA

Boston-Cambridge-Newton,
MA-NH~

Houston-The Woodlands-Sugar Land, TX~

Los Angeles-Long
Beach-Anaheim, CA

Miami-Fort Lauderdale-West
Palm Beach, FL

19 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

A.11 B
 anking Status by MSA, 2017
For all households, row percent
Number of
Households
(1000s)

Percent of
Households

Unbanked
(Percent)

Banked:
Underbanked
(Percent)

Banked:
Fully banked
(Percent)

Banked:
Underbanked
status unknown
(Percent)

Milwaukee-Waukesha-West
Allis, WI

582

100.0

6.6

5.3

82.2

5.9

Minneapolis-St.
Paul-Bloomington, MN-WI~

1,519

100.0

1.5

11.3

84.2

3.0

690

100.0

5.0

18.4

65.0

11.5

Geography

Nashville-Davidson-Murfreesboro-Franklin, TN~
New Orleans-Metairie, LA~

537

100.0

14.7

17.0

66.3

1.9

8,009

100.0

7.9

18.3

64.9

8.9

Oklahoma City, OK

520

100.0

5.7

24.5

66.3

3.5

Omaha-Council Bluffs,
NE-IA

431

100.0

2.8

19.8

72.3

5.1

Orlando-Kissimmee-Sanford, FL

1,212

100.0

3.4

22.9

64.7

9.0

Philadelphia-Camden-Wilmington, PA-NJ-DE-MD

2,445

100.0

5.9

22.3

66.8

5.0

Phoenix-Mesa-Scottsdale,
AZ

1,755

100.0

6.9

16.3

69.8

7.0

Pittsburgh, PA

992

100.0

3.9

15.4

78.1

2.7

Portland-South Portland,
ME~

200

100.0

5.9

14.4

71.6

8.1

Portland-Vancouver-Hillsboro, OR-WA

992

100.0

3.0

15.5

70.8

10.7

Providence-Warwick,
RI-MA~

640

100.0

5.4

16.3

68.4

10.0

Riverside-San Bernardino-Ontario, CA

1,525

100.0

9.1

22.5

61.1

7.3

Sacramento-Roseville-Arden-Arcade, CA

1,044

100.0

3.6

16.6

74.6

5.2

St. Louis, MO-IL~

1,254

100.0

7.5

15.9

72.1

4.5

Salisbury, MD-DE~

180

100.0

8.5

30.3

58.6

2.6

Salt Lake City, UT~

461

100.0

3.2

19.7

74.6

2.5

San Antonio-New Braunfels,
TX

1,033

100.0

10.4

25.8

55.3

8.5

San Diego-Carlsbad, CA

1,513

100.0

3.0

19.1

71.3

6.5

San Francisco-Oakland-Hayward, CA

1,796

100.0

4.8

13.6

73.5

8.1

684

100.0

3.7

13.0

71.3

11.9

1,601

100.0

1.8

18.6

73.9

5.6

New York-Newark-Jersey
City, NY-NJ-PA~

San Jose-Sunnyvale-Santa
Clara, CA
Seattle-Tacoma-Bellevue,
WA
Sioux Falls, SD

120

100.0

4.9

12.8

75.7

6.6

1,394

100.0

8.0

18.7

67.6

5.7

Tulsa, OK

444

100.0

5.1

22.7

69.9

2.3

Urban Honolulu, HI

373

100.0

4.1

12.7

77.4

5.8

Virginia Beach-Norfolk-Newport News,
VA-NC~

659

100.0

4.9

23.5

70.6

1.0

2,475

100.0

2.6

21.4

66.6

9.4

Wichita, KS~

340

100.0

12.9

22.2

64.2

0.8

Worcester, MA-CT~

390

100.0

2.6

12.0

82.0

3.4

Tampa-St. Petersburg-Clearwater, FL

Washington-Arlington-Alexandria, DC-VA-MD-WV~

~ indicates areas with geographic boundary changes between the 2013 and 2015 surveys. See Appendix 1 (FDIC Technical Notes) for details. NA indicates that the
sample size is too small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not
always reconcile to totals because of rounding.

20

A.12 Unbanked Rates by MSA, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

7.7

7.0

6.5

(6.2, 6.8)

-0.5*

(-0.9, -0.1)

Albuquerque, NM

11.1

8.6

7.8

(5.4, 11.2)

-0.8

(-4.9, 3.3)

Atlanta-Sandy Springs-Roswell, GA~

9.1

10.1

7.5

(5.3, 10.4)

-2.6

(-6.3, 1.1)

Austin-Round Rock, TX

1.3

8.6

3.8

(1.9, 7.6)

-4.8

(-10.5, 0.8)

Baltimore-Columbia-Towson, MD

5.3

5.9

1.8

(0.6, 5.1)

-4.1*

(-7.5, -0.7)

Baton Rouge, LA

NA

14.3

10.8

(5.9, 19.1)

-3.5

(-11.6, 4.7)

Billings, MT~

NA

8.6

5.9

(2.3, 13.9)

-2.7

(-10.9, 5.5)

Birmingham-Hoover, AL

5.7

12.3

13.3

(8.1, 21.1)

1.0

(-6.8, 8.8)

Boise City, ID

6.9

2.6

0.9

(0.2, 3.5)

-1.7

(-4.2, 0.9)

Boston-Cambridge-Newton,
MA-NH~

6.6

4.3

3.2

(2.1, 4.8)

-1.1

(-3.5, 1.3)

Burlington-South Burlington,
VT~

0.6

1.7

1.7

(0.5, 6.1)

0.0

(-2.5, 2.5)

Charlotte-Concord-Gastonia, NC-SC~

7.7

7.3

5.3

(3.1, 8.7)

-2.1

(-6.5, 2.4)

Chicago-Naperville-Elgin,
IL-IN-WI

7.6

8.1

6.9

(5.3, 8.8)

-1.2

(-3.7, 1.2)

Cincinnati, OH-KY-IN~

9.0

7.8

6.2

(2.9, 12.7)

-1.6

(-7.8, 4.7)

Cleveland-Elyria, OH

6.2

11.0

6.4

(4.1, 10.0)

-4.6

(-9.7, 0.5)

Columbus, OH~

7.8

1.4

5.5

(2.7, 10.7)

4.1*

(0.2, 8.1)

Dallas-Fort Worth-Arlington,
TX~

8.4

5.5

6.1

(4.3, 8.5)

0.6

(-2.2, 3.3)

Denver-Aurora-Lakewood,
CO

7.5

5.2

5.7

(3.2, 9.9)

0.5

(-5.7, 6.6)

Detroit-Warren-Dearborn, MI

8.2

8.0

6.9

(4.6, 10.2)

-1.2

(-5.0, 2.7)

Fargo, ND-MN

6.6

1.8

6.4

(3.7, 10.9)

4.6*

(1.0, 8.3)

Greenville-Anderson-Mauldin, SC~

NA

6.1

4.9

(2.5, 9.2)

-1.3

(-7.9, 5.3)

Hartford-West Hartford-East
Hartford, CT~

6.4

9.3

5.2

(2.7, 9.7)

-4.1

(-10.0, 1.8)

Houston-The Woodlands-Sugar Land, TX~

11.5

10.4

11.8

(9.3, 14.7)

1.4

(-2.5, 5.3)

Huntington-Ashland,
WV-KY-OH~

NA

NA

6.4

(3.5, 11.3)

NA

NA

Indianapolis-CarmelAnderson, IN~

11.0

8.5

6.4

(3.7, 11.0)

-2.0

(-8.5, 4.4)

Jackson, MS~

NA

12.5

17.2

(12.1, 23.9)

4.7

(-3.0, 12.4)

Kansas City, MO-KS~

12.1

5.0

6.2

(4.1, 9.5)

1.2

(-2.6, 5.1)

Knoxville, TN~

NA

NA

7.9

(4.0, 14.8)

NA

NA

Las Vegas-Henderson-Paradise, NV

6.9

10.1

6.8

(4.7, 9.8)

-3.2

(-7.2, 0.8)

Little Rock-North Little
Rock-Conway, AR

10.4

11.2

7.2

(4.5, 11.4)

-4.0

(-10.0, 2.0)

Los Angeles-Long
Beach-Anaheim, CA

9.6

8.6

9.0

(7.5, 10.8)

0.4

(-1.9, 2.8)

Louisville/Jefferson County,
KY-IN~

5.2

10.1

3.0

(1.3, 6.6)

-7.1*

(-12.5, -1.6)

Manchester-Nashua, NH~

NA

4.3

5.2

(2.4, 10.8)

0.8

(-3.8, 5.5)

Memphis, TN-MS-AR~

19.5

17.2

16.7

(11.8, 23.0)

-0.6

(-9.6, 8.5)

Geography

All
MSA

21 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

A.12 Unbanked Rates by MSA, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

Miami-Fort Lauderdale-West
Palm Beach, FL

7.3

7.4

8.0

(5.7, 10.9)

0.5

(-3.1, 4.2)

Milwaukee-Waukesha-West
Allis, WI

7.1

7.1

6.6

(3.1, 13.5)

-0.4

(-6.5, 5.5)

Minneapolis-St.
Paul-Bloomington, MN-WI~

3.8

4.5

1.5

(0.6, 3.7)

-3.0*

(-5.5, -0.5)

Nashville-Davidson-Murfreesboro-Franklin, TN~

9.4

9.9

5.0

(2.7, 9.3)

-4.8

(-10.2, 0.5)

New Orleans-Metairie, LA~

13.2

17.4

14.7

(10.0, 21.3)

-2.7

(-10.8, 5.5)

New York-Newark-Jersey
City, NY-NJ-PA~

9.6

8.9

7.9

(6.6, 9.4)

-1.0

(-3.0, 1.0)

Oklahoma City, OK

8.5

13.3

5.7

(3.0, 10.4)

-7.6*

(-13.5, -1.6)

Omaha-Council Bluffs,
NE-IA

6.5

2.9

2.8

(1.3, 5.8)

-0.1

(-2.9, 2.7)

Orlando-Kissimmee-Sanford, FL

9.9

4.3

3.4

(1.7, 6.5)

-0.9

(-4.7, 2.9)

Philadelphia-Camden-Wilmington, PA-NJ-DE-MD

7.0

4.1

5.9

(3.5, 9.6)

1.7

(-1.7, 5.2)

Phoenix-Mesa-Scottsdale,
AZ

16.3

10.6

6.9

(4.8, 10.0)

-3.7

(-7.9, 0.5)

Pittsburgh, PA

4.9

7.3

3.9

(1.7, 8.8)

-3.4

(-9.2, 2.5)

Portland-South Portland,
ME~

1.7

1.8

5.9

(2.0, 16.1)

4.1

(-1.8, 10.0)

Portland-Vancouver-Hillsboro, OR-WA

3.7

5.0

3.0

(1.7, 5.3)

-2.0

(-4.9, 0.8)

Providence-Warwick, RIMA~

5.8

5.7

5.4

(3.5, 8.2)

-0.3

(-3.7, 3.1)

Riverside-San Bernardino-Ontario, CA

9.1

8.2

9.1

(6.5, 12.4)

0.9

(-3.3, 5.0)

Sacramento-Roseville-Arden-Arcade, CA

5.8

3.5

3.6

(1.6, 7.9)

0.2

(-3.5, 3.8)

St. Louis, MO-IL~

4.2

8.0

7.5

(5.0, 11.1)

-0.5

(-5.2, 4.2)

Salisbury, MD-DE~

NA

10.7

8.5

(2.8, 22.9)

-2.3

(-13.6, 9.0)

Salt Lake City, UT~

2.7

2.0

3.2

(1.6, 6.4)

1.2

(-1.5, 3.8)

San Antonio-New Braunfels,
TX

8.1

11.3

10.4

(6.4, 16.6)

-0.9

(-7.6, 5.9)

San Diego-Carlsbad, CA

3.4

3.1

3.0

(1.5, 6.0)

-0.1

(-3.3, 3.1)

San Francisco-Oakland-Hayward, CA

5.7

2.1

4.8

(2.9, 8.0)

2.7

(-0.1, 5.4)

San Jose-Sunnyvale-Santa
Clara, CA

5.0

NA

3.7

(1.6, 8.4)

NA

NA

Seattle-Tacoma-Bellevue,
WA

3.5

2.6

1.8

(0.9, 3.7)

-0.8

(-2.8, 1.3)

Sioux Falls, SD

4.8

1.9

4.9

(2.3, 10.2)

2.9

(-1.6, 7.5)

Tampa-St. Petersburg-Clearwater, FL

4.9

4.6

8.0

(5.1, 12.4)

3.5

(-0.8, 7.7)

Tulsa, OK

11.0

11.3

5.1

(2.6, 9.7)

-6.2*

(-11.7, -0.7)

Urban Honolulu, HI

4.7

1.6

4.1

(2.4, 6.9)

2.4*

(0.1, 4.7)

Virginia Beach-Norfolk-Newport News, VA-NC~

7.8

2.9

4.9

(1.8, 12.7)

2.0

(-3.1, 7.2)

Washington-Arlington-Alexandria, DC-VA-MD-WV~

4.3

3.9

2.6

(1.7, 3.8)

-1.3

(-3.1, 0.5)

Wichita, KS~

10.0

12.5

12.9

(8.6, 18.7)

0.4

(-6.8, 7.5)

Worcester, MA-CT~

NA

NA

2.6

(1.0, 6.7)

NA

NA

Geography

~ indicates areas with geographic boundary changes between the 2013 and 2015 surveys. See Appendix 1 (FDIC Technical Notes) for details. * indicates differences
that are statistically significant at the 10% level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The
population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

22

A.13 Underbanked Rates by MSA, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

20.0

19.9

18.7

(18.3, 19.1)

-1.2*

(-1.8, -0.6)

Albuquerque, NM

24.4

21.6

19.0

(15.6, 23.0)

-2.6

(-8.9, 3.6)

Atlanta-Sandy Springs-Roswell, GA~

27.9

26.0

27.9

(24.0, 32.2)

1.9

(-4.0, 7.9)

Austin-Round Rock, TX

16.6

13.3

22.1

(16.6, 28.7)

8.8

(-0.5, 18.0)

Baltimore-Columbia-Towson, MD

25.4

21.1

19.3

(14.9, 24.6)

-1.8

(-8.1, 4.5)

Baton Rouge, LA

NA

23.5

16.5

(11.7, 22.7)

-7.0

(-15.1, 1.0)

Billings, MT~

NA

11.2

12.5

(8.2, 18.5)

1.3

(-4.9, 7.5)

Birmingham-Hoover, AL

25.1

17.6

14.2

(10.3, 19.2)

-3.5

(-10.0, 3.1)

Boise City, ID

16.3

16.7

16.1

(11.9, 21.4)

-0.6

(-7.6, 6.5)

Boston-Cambridge-Newton,
MA-NH~

15.3

18.0

19.1

(16.1, 22.5)

1.1

(-3.6, 5.8)

Burlington-South Burlington,
VT~

17.3

11.2

15.3

(10.6, 21.7)

4.1

(-2.6, 10.8)

Charlotte-Concord-Gastonia, NC-SC~

28.3

25.1

11.8

(7.9, 17.2)

-13.4*

(-20.5, -6.2)

Chicago-Naperville-Elgin,
IL-IN-WI

13.5

14.3

13.9

(11.5, 16.6)

-0.4

(-3.8, 3.0)

Cincinnati, OH-KY-IN~

21.5

12.2

17.4

(13.4, 22.3)

5.2

(-0.9, 11.3)

Geography
All
MSA

Cleveland-Elyria, OH

17.2

8.5

18.0

(13.6, 23.5)

9.5*

(3.7, 15.3)

Columbus, OH~

25.6

26.3

19.7

(14.3, 26.4)

-6.7

(-14.8, 1.5)

Dallas-Fort Worth-Arlington,
TX~

27.3

31.5

25.4

(22.0, 29.2)

-6.1*

(-11.2, -1.0)

Denver-Aurora-Lakewood,
CO

16.2

16.2

15.5

(11.9, 19.9)

-0.7

(-6.9, 5.5)

Detroit-Warren-Dearborn, MI

18.4

18.5

16.0

(12.7, 19.9)

-2.5

(-7.5, 2.5)

Fargo, ND-MN

21.9

21.3

22.9

(17.2, 29.8)

1.6

(-7.4, 10.7)

Greenville-Anderson-Mauldin, SC~

NA

27.6

11.6

(7.1, 18.2)

-16.1*

(-24.8, -7.3)

Hartford-West Hartford-East
Hartford, CT~

16.6

16.3

19.4

(14.2, 25.9)

3.1

(-4.5, 10.7)

Houston-The Woodlands-Sugar Land, TX~

29.1

21.2

22.4

(19.3, 25.8)

1.2

(-3.8, 6.2)

Huntington-Ashland, WVKY-OH~

NA

NA

18.8

(12.7, 27.0)

NA

NA

Indianapolis-Carmel-Anderson, IN~

18.0

21.3

16.2

(11.9, 21.6)

-5.1

(-13.3, 3.1)

Jackson, MS~

NA

25.4

17.8

(12.5, 24.8)

-7.6

(-16.5, 1.3)

Kansas City, MO-KS~

19.4

22.1

20.2

(16.1, 25.0)

-1.9

(-8.8, 5.0)

Knoxville, TN~

NA

NA

24.0

(18.7, 30.2)

NA

NA

Las Vegas-Henderson-Paradise, NV

25.0

29.1

22.0

(18.1, 26.6)

-7.1*

(-12.7, -1.4)

Little Rock-North Little
Rock-Conway, AR

24.4

25.5

21.1

(15.9, 27.3)

-4.5

(-12.3, 3.4)

Los Angeles-Long
Beach-Anaheim, CA

17.5

19.7

14.9

(12.7, 17.5)

-4.8*

(-8.3, -1.2)

Louisville/Jefferson County,
KY-IN~

25.8

17.7

25.0

(18.6, 32.7)

7.3

(-1.8, 16.4)

Manchester-Nashua, NH~

NA

21.4

10.3

(6.8, 15.2)

-11.2*

(-18.5, -3.9)

Memphis, TN-MS-AR~

24.2

21.0

30.8

(24.6, 37.8)

9.8*

(0.8, 18.8)

Miami-Fort Lauderdale-West
Palm Beach, FL

13.9

18.0

17.6

(14.5, 21.3)

-0.3

(-5.2, 4.6)

Milwaukee-Waukesha-West
Allis, WI

10.8

14.2

5.3

(2.8, 9.8)

-8.9*

(-14.2, -3.6)

23 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

A.13 Underbanked Rates by MSA, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

Minneapolis-St.
Paul-Bloomington, MN-WI~

12.6

13.7

11.3

(8.5, 14.8)

-2.5

(-7.5, 2.5)

Nashville-Davidson-Murfreesboro-Franklin, TN~

18.4

16.5

18.4

(14.3, 23.4)

1.8

(-4.9, 8.6)

New Orleans-Metairie, LA~

16.7

16.5

17.0

(12.8, 22.4)

0.5

(-5.9, 7.0)

New York-Newark-Jersey
City, NY-NJ-PA~

19.5

21.0

18.3

(16.6, 20.1)

-2.7*

(-5.0, -0.5)

Oklahoma City, OK

24.0

26.7

24.5

(18.9, 31.2)

-2.2

(-11.0, 6.6)

Omaha-Council Bluffs,
NE-IA

23.3

27.2

19.8

(15.9, 24.3)

-7.4

(-14.9, 0.0)

Orlando-Kissimmee-Sanford, FL

25.2

22.8

22.9

(17.7, 29.2)

0.2

(-8.2, 8.5)

Philadelphia-Camden-Wilmington, PA-NJ-DE-MD

21.7

19.0

22.3

(18.8, 26.3)

3.4

(-1.9, 8.6)

Phoenix-Mesa-Scottsdale,
AZ

14.8

17.3

16.3

(13.4, 19.6)

-1.0

(-5.9, 3.8)

Pittsburgh, PA

22.9

22.7

15.4

(11.6, 20.1)

-7.4*

(-14.5, -0.2)

Portland-South Portland,
ME~

12.8

17.8

14.4

(10.3, 19.8)

-3.4

(-10.7, 3.9)

Portland-Vancouver-Hillsboro, OR-WA

16.8

18.6

15.5

(12.2, 19.6)

-3.1

(-8.3, 2.1)

Providence-Warwick, RIMA~

15.7

15.8

16.3

(13.4, 19.6)

0.5

(-4.8, 5.8)

Riverside-San Bernardino-Ontario, CA

18.4

19.8

22.5

(18.4, 27.3)

2.8

(-3.5, 9.1)

Sacramento-Roseville-Arden-Arcade, CA

21.8

16.7

16.6

(12.0, 22.6)

-0.1

(-7.7, 7.5)

St. Louis, MO-IL~

19.2

16.2

15.9

(12.8, 19.6)

-0.3

(-5.4, 4.7)

Salisbury, MD-DE~

NA

9.8

30.3

(19.2, 44.2)

20.5*

(6.8, 34.1)

Salt Lake City, UT~

14.3

21.9

19.7

(14.9, 25.6)

-2.1

(-9.9, 5.7)

San Antonio-New Braunfels,
TX

27.6

31.3

25.8

(20.8, 31.5)

-5.5

(-14.9, 4.0)

San Diego-Carlsbad, CA

18.2

20.6

19.1

(14.9, 24.3)

-1.5

(-7.7, 4.7)

San Francisco-Oakland-Hayward, CA

12.6

16.5

13.6

(10.2, 17.8)

-2.9

(-7.7, 1.9)

San Jose-Sunnyvale-Santa
Clara, CA

12.7

NA

13.0

(8.7, 19.1)

NA

NA

Seattle-Tacoma-Bellevue,
WA

15.7

18.5

18.6

(15.0, 22.8)

0.1

(-5.6, 5.8)

Sioux Falls, SD

18.6

19.0

12.8

(9.1, 17.7)

-6.3

(-14.2, 1.7)

Tampa-St. Petersburg-Clearwater, FL

19.8

16.6

18.7

(14.4, 23.9)

2.1

(-4.1, 8.3)

Tulsa, OK

21.4

28.4

22.7

(18.0, 28.2)

-5.7

(-13.8, 2.4)

Urban Honolulu, HI

19.7

18.8

12.7

(9.5, 16.7)

-6.1*

(-11.2, -1.0)

Virginia Beach-Norfolk-Newport News, VA-NC~

28.5

29.3

23.5

(17.4, 30.9)

-5.8

(-16.1, 4.4)

Washington-Arlington-Alexandria, DC-VA-MD-WV~

19.8

21.5

21.4

(18.3, 24.9)

-0.1

(-4.1, 3.9)

Wichita, KS~

23.1

21.4

22.2

(15.9, 30.0)

0.8

(-8.8, 10.4)

Worcester, MA-CT~

NA

NA

12.0

(8.3, 17.1)

NA

NA

Geography

~ indicates areas with geographic boundary changes between the 2013 and 2015 surveys. See Appendix 1 (FDIC Technical Notes) for details. * indicates differences
that are statistically significant at the 10% level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The
population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

24

A.14 Fully Banked Rates by MSA, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

67.0

68.0

68.4

(67.9, 68.9)

0.4

(-0.3, 1.1)

Albuquerque, NM

60.3

67.1

69.8

(64.6, 74.6)

2.8

(-5.1, 10.6)

Atlanta-Sandy Springs-Roswell, GA~

57.8

61.0

58.1

(53.3, 62.7)

-2.9

(-9.6, 3.8)

Austin-Round Rock, TX

77.7

71.5

70.5

(62.6, 77.4)

-1.0

(-11.3, 9.3)

Baltimore-Columbia-Towson, MD

65.3

66.9

75.1

(69.3, 80.2)

8.2*

(0.1, 16.4)

Baton Rouge, LA

NA

55.9

69.0

(61.5, 75.7)

13.2*

(1.9, 24.4)

Billings, MT~

NA

79.5

80.9

(72.6, 87.2)

1.4

(-8.7, 11.5)

Birmingham-Hoover, AL

64.0

63.3

62.8

(54.6, 70.2)

-0.5

(-10.4, 9.3)

Boise City, ID

74.5

79.5

79.5

(74.1, 84.0)

0.0

(-7.4, 7.4)

Boston-Cambridge-Newton,
MA-NH~

73.9

72.2

67.2

(63.4, 70.9)

-4.9

(-10.5, 0.7)

Burlington-South Burlington, VT~

77.0

83.3

75.7

(68.6, 81.7)

-7.6

(-16.0, 0.8)

Charlotte-Concord-Gastonia, NC-SC~

61.9

66.2

73.4

(67.4, 78.7)

7.2

(-1.2, 15.6)

Chicago-Naperville-Elgin,
IL-IN-WI

72.4

71.7

72.7

(69.4, 75.8)

1.1

(-3.2, 5.3)

Cincinnati, OH-KY-IN~

60.9

76.1

69.8

(62.6, 76.2)

-6.3

(-15.4, 2.7)

Cleveland-Elyria, OH

70.2

76.0

70.8

(64.5, 76.3)

-5.2

(-13.2, 2.7)

Columbus, OH~

65.4

67.6

72.7

(65.2, 79.0)

5.1

(-3.8, 13.9)

Dallas-Fort Worth-Arlington,
TX~

60.4

60.6

62.1

(57.9, 66.0)

1.4

(-4.3, 7.2)

Denver-Aurora-Lakewood,
CO

73.7

75.9

71.0

(65.0, 76.3)

-4.9

(-14.2, 4.3)

Detroit-Warren-Dearborn,
MI

64.0

70.0

70.5

(65.5, 75.1)

0.5

(-5.8, 6.7)

Fargo, ND-MN

70.3

75.7

69.5

(62.3, 75.9)

-6.2

(-15.7, 3.3)

Greenville-Anderson-Mauldin, SC~

NA

65.3

81.7

(73.3, 87.9)

16.4*

(5.7, 27.0)

Hartford-West Hartford-East
Hartford, CT~

73.5

71.9

66.5

(57.8, 74.1)

-5.4

(-16.4, 5.6)

Houston-The Woodlands-Sugar Land, TX~

55.2

60.2

60.4

(56.1, 64.6)

0.2

(-6.1, 6.5)

Huntington-Ashland, WVKY-OH~

NA

NA

69.5

(60.5, 77.3)

NA

NA

Indianapolis-Carmel-Anderson, IN~

70.4

66.4

73.6

(66.8, 79.4)

7.3

(-1.6, 16.1)

Jackson, MS~

NA

58.3

64.0

(57.6, 70.1)

5.7

(-4.3, 15.8)

Kansas City, MO-KS~

65.6

69.1

65.1

(59.2, 70.6)

-3.9

(-12.2, 4.3)

Knoxville, TN~

NA

NA

64.0

(56.1, 71.1)

NA

NA

Las Vegas-Henderson-Paradise, NV

62.0

55.1

63.0

(58.1, 67.6)

7.8*

(0.8, 14.9)

Little Rock-North Little
Rock-Conway, AR

63.9

62.7

69.1

(62.1, 75.4)

6.4

(-1.9, 14.7)

Los Angeles-Long
Beach-Anaheim, CA

67.4

61.7

67.4

(64.3, 70.3)

5.7*

(1.2, 10.2)

Louisville/Jefferson County,
KY-IN~

66.2

71.6

70.4

(62.6, 77.2)

-1.2

(-11.2, 8.8)

Manchester-Nashua, NH~

NA

73.5

75.8

(69.6, 81.0)

2.3

(-6.2, 10.8)

Geography
All
MSA

25 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

A.14 Fully Banked Rates by MSA, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

Memphis, TN-MS-AR~

48.7

54.5

50.3

(42.7, 57.9)

-4.2

(-15.3, 6.9)

Miami-Fort Lauderdale-West
Palm Beach, FL

66.1

65.9

59.5

(54.7, 64.1)

-6.4*

(-12.6, -0.3)

Milwaukee-Waukesha-West
Allis, WI

76.8

75.4

82.2

(75.2, 87.5)

6.7

(-1.5, 15.0)

Minneapolis-St.
Paul-Bloomington, MN-WI~

81.5

77.6

84.2

(79.8, 87.8)

6.6*

(0.3, 12.8)

Nashville-Davidson-Murfreesboro-Franklin, TN~

68.5

71.2

65.0

(58.6, 71.0)

-6.1

(-15.3, 3.0)

Geography

New Orleans-Metairie, LA~

66.2

64.8

66.3

(59.3, 72.6)

1.5

(-7.3, 10.4)

New York-Newark-Jersey
City, NY-NJ-PA~

64.3

60.8

64.9

(62.5, 67.2)

4.1*

(0.9, 7.2)

Oklahoma City, OK

64.5

58.6

66.3

(58.7, 73.1)

7.7

(-3.2, 18.6)

Omaha-Council Bluffs,
NE-IA

66.7

63.9

72.3

(66.9, 77.0)

8.4*

(0.1, 16.6)

Orlando-Kissimmee-Sanford, FL

57.1

61.6

64.7

(58.1, 70.8)

3.1

(-7.1, 13.2)

Philadelphia-Camden-Wilmington, PA-NJ-DE-MD

64.3

73.0

66.8

(62.3, 71.0)

-6.2*

(-11.8, -0.5)

Phoenix-Mesa-Scottsdale,
AZ

63.7

65.8

69.8

(65.4, 73.8)

4.0

(-2.6, 10.5)

Pittsburgh, PA

69.7

67.4

78.1

(72.7, 82.6)

10.6*

(3.1, 18.2)

Portland-South Portland,
ME~

80.1

71.7

71.6

(63.8, 78.3)

-0.1

(-9.5, 9.3)

Portland-Vancouver-Hillsboro, OR-WA

74.9

67.4

70.8

(65.9, 75.2)

3.4

(-2.6, 9.4)

Providence-Warwick,
RI-MA~

67.9

68.1

68.4

(64.1, 72.4)

0.3

(-6.8, 7.3)

Riverside-San Bernardino-Ontario, CA

64.9

68.5

61.1

(55.5, 66.4)

-7.4

(-14.9, 0.1)

Sacramento-Roseville-Arden-Arcade, CA

71.5

76.3

74.6

(68.7, 79.7)

-1.7

(-10.1, 6.7)

St. Louis, MO-IL~

72.7

71.5

72.1

(67.5, 76.3)

0.6

(-6.4, 7.6)

Salisbury, MD-DE~

NA

75.2

58.6

(45.4, 70.8)

-16.5

(-35.6, 2.6)

Salt Lake City, UT~

80.8

73.6

74.6

(68.0, 80.3)

1.0

(-7.6, 9.5)

San Antonio-New Braunfels,
TX

62.0

54.3

55.3

(49.0, 61.4)

0.9

(-9.9, 11.8)

San Diego-Carlsbad, CA

70.4

68.1

71.3

(64.8, 77.0)

3.2

(-4.9, 11.2)

San Francisco-Oakland-Hayward, CA

74.3

75.7

73.5

(68.2, 78.2)

-2.2

(-8.2, 3.9)

San Jose-Sunnyvale-Santa
Clara, CA

77.4

NA

71.3

(63.4, 78.2)

NA

NA

Seattle-Tacoma-Bellevue,
WA

77.4

75.8

73.9

(69.4, 78.0)

-1.9

(-8.0, 4.2)

Sioux Falls, SD

69.3

74.8

75.7

(69.2, 81.3)

0.9

(-9.4, 11.3)

Tampa-St. Petersburg-Clearwater, FL

69.9

73.4

67.6

(62.1, 72.7)

-5.7

(-12.9, 1.5)
(1.3, 20.9)

Tulsa, OK

66.6

58.9

69.9

(63.8, 75.4)

11.1*

Urban Honolulu, HI

68.6

74.2

77.4

(72.7, 81.5)

3.2

(-2.8, 9.2)

Virginia Beach-Norfolk-Newport News,
VA-NC~

56.8

63.4

70.6

(62.2, 77.8)

7.2

(-3.5, 18.0)

Washington-Arlington-Alexandria, DC-VA-MD-WV~

69.4

69.7

66.6

(62.8, 70.2)

-3.1

(-8.2, 2.0)

Wichita, KS~

63.1

66.2

64.2

(57.0, 70.8)

-2.0

(-12.6, 8.7)

Worcester, MA-CT~

NA

NA

82.0

(75.6, 87.0)

NA

NA

~ indicates areas with geographic boundary changes between the 2013 and 2015 surveys. See Appendix 1 (FDIC Technical Notes) for details. * indicates differences
that are statistically significant at the 10% level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The
population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

26

A.15 Proportion of Unbanked Households Not at All Likely to Open an Account by Previous Banking
Status and Household Characteristics, 2013-2017
For all unbanked households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

40.0

52.2

58.7

(56.3, 60.9)

6.5*

(3.1, 9.8)

Once had bank account

30.3

41.1

51.6

(48.3, 54.9)

10.4*

(5.9, 15.0)

Never had bank account

48.4

62.7

65.2

(62.2, 68.0)

2.4

(-1.9, 6.7)

Unknown

NA

NA

NA

NA

NA

NA

Less than $15,000

41.4

53.5

62.3

(59.0, 65.5)

8.8*

(4.1, 13.5)

$15,000 to $30,000

36.7

52.1

56.9

(52.4, 61.3)

4.7

(-1.3, 10.8)

$30,000 to $50,000

39.0

49.4

57.8

(52.8, 62.6)

8.4*

(0.6, 16.2)

$50,000 to $75,000

NA

NA

NA

NA

NA

NA

At least $75,000

NA

NA

NA

NA

NA

NA

No high school diploma

46.8

58.0

65.0

(61.4, 68.6)

7.1*

(2.0, 12.2)

High school diploma

35.7

49.5

59.0

(55.3, 62.7)

9.5*

(4.3, 14.7)

Some college

35.8

46.9

51.3

(46.5, 56.2)

4.4

(-1.9, 10.7)

College degree

40.0

53.3

48.6

(40.6, 56.7)

-4.7

(-17.7, 8.3)

15 to 24 years

28.7

32.1

50.6

(41.5, 59.6)

18.5*

(7.2, 29.7)

25 to 34 years

30.9

45.3

49.5

(44.5, 54.5)

4.1

(-2.5, 10.8)

35 to 44 years

35.9

50.7

55.4

(51.0, 59.7)

4.7

(-1.6, 11.1)

45 to 54 years

42.8

55.6

56.4

(51.4, 61.2)

0.7

(-6.6, 8.1)

55 to 64 years

51.4

62.2

65.4

(60.1, 70.3)

3.2

(-4.3, 10.6)

65 years or more

63.6

70.5

76.1

(71.3, 80.2)

5.5

(-2.1, 13.1)

Black

35.9

48.2

53.8

(50.0, 57.5)

5.6*

(0.3, 10.9)

Hispanic

40.0

52.3

64.2

(60.0, 68.2)

11.9*

(6.5, 17.3)

Asian

NA

NA

NA

NA

NA

NA

White

43.5

56.2

59.4

(56.1, 62.6)

3.3

(-1.4, 7.9)

Other

NA

NA

NA

NA

NA

NA

Disabled, age 25 to 64

51.4

59.4

67.8

(64.0, 71.5)

8.5*

(2.3, 14.6)

Not disabled, age 25 to 64

33.9

49.5

50.9

(47.9, 54.0)

1.4

(-2.9, 5.7)

Not applicable (not age 25
to 64)

45.7

51.6

67.6

(63.0, 71.8)

16.0*

(9.3, 22.7)

Income was about the same
each month

54.7

62.8

(60.1, 65.4)

8.1*

(4.3, 12.0)

Income varied somewhat
from month to month

41.7

50.1

(44.9, 55.3)

8.3*

(1.1, 15.6)

Income varied a lot from
month to month

49.3

43.4

(36.3, 50.8)

-5.9

(-15.7, 3.9)

Unknown

64.2

59.4

(50.3, 67.8)

-4.9

(-16.2, 6.5)

Characteristics

All
Previously banked

Family income

Education

Age group

Race/Ethnicity

Disability status

Monthly income
volatility

27 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

A.15 Proportion of Unbanked Households Not at All Likely to Open an Account by Previous Banking
Status and Household Characteristics, 2013-2017
For all unbanked households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

Employed

35.9

48.3

54.7

(51.1, 58.2)

6.3*

(1.3, 11.4)

Unemployed

22.4

34.2

26.7

(20.3, 34.2)

-7.5

(-16.2, 1.1)

Not in labor force

49.4

59.6

67.3

(64.4, 70.1)

7.7*

(3.1, 12.3)

Homeowner

43.1

60.0

60.7

(55.9, 65.3)

0.6

(-5.9, 7.2)

Non-homeowner

39.2

50.2

58.1

(55.4, 60.7)

7.9*

(4.2, 11.7)

Married couple

37.4

49.1

55.5

(51.2, 59.8)

6.4

(-0.1, 12.9)

Unmarried female-headed
family

29.7

46.6

49.6

(45.4, 53.8)

3.0

(-2.5, 8.5)

Unmarried male-headed
family

35.1

57.1

58.7

(50.0, 66.9)

1.6

(-9.8, 13.0)

Female individual

51.3

59.3

65.9

(61.2, 70.3)

6.6*

(0.2, 13.0)

Male individual

49.9

56.0

66.3

(61.8, 70.5)

10.3*

(4.1, 16.4)

Other

NA

NA

NA

NA

NA

NA

U.S.-born

39.2

52.1

57.4

(54.9, 59.9)

5.3*

(1.7, 8.9)

Foreign-born citizen

48.5

NA

NA

NA

NA

NA

Foreign-born non-citizen

41.2

52.4

65.9

(60.0, 71.3)

13.4*

(5.8, 21.1)

Spanish is not only language spoken

39.2

51.7

57.0

(54.6, 59.4)

5.4*

(1.8, 8.9)

Spanish is only language
spoken

47.0

57.0

68.6

(62.9, 73.8)

11.6*

(3.5, 19.6)

Metropolitan area - principal
city

39.2

48.5

57.1

(53.0, 61.1)

8.6*

(3.0, 14.1)

Metropolitan area - balance

38.6

55.8

58.6

(54.7, 62.4)

2.7

(-2.8, 8.3)

Not in metropolitan area

44.4

53.0

62.9

(57.5, 68.0)

9.9*

(2.5, 17.2)

Not identified

39.6

54.0

58.8

(52.3, 65.1)

4.8

(-3.8, 13.4)

Northeast

36.8

56.7

59.7

(53.1, 66.0)

3.0

(-5.1, 11.2)

Midwest

40.2

49.5

55.9

(51.5, 60.2)

6.4

(-0.3, 13.1)

South

39.2

50.1

57.1

(53.9, 60.4)

7.0*

(2.6, 11.4)

West

43.6

55.8

63.5

(59.0, 67.8)

7.7*

(1.1, 14.2)

Characteristics

Employment status

Homeownership

Household type

Nativity

Spanish only language
spoken

Metropolitan status

Geographic region

Excludes households with missing information on likelihood of opening a bank account in next 12 months. Monthly income volatility is not available in 2013.
* indicates differences that are statistically significant at the 10% level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an
estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

28

A.16 All Reasons Households Were Unbanked by Previous Banking Status, 2017
For all unbanked households, column percent
Characteristics

All

Once had bank account

Never had bank account

Number of Households (1000s)

8,433

3,854

4,353

Percent of Households

100.0

100.0

100.0

Yes

9.4

11.0

8.3

No

85.3

86.9

87.8

Unknown

5.3

2.1

3.9

Yes

9.2

10.2

8.6

No

85.3

88.0

86.9

Unknown

5.4

1.9

4.4

Yes

24.7

29.9

21.1

No

69.4

67.9

73.6

Unknown

5.9

2.2

5.3

Yes

20.2

24.9

17.0

No

73.4

72.5

77.3

Unknown

6.5

2.6

5.7

Yes

13.1

13.8

13.2

No

80.2

83.4

80.8

Unknown

6.7

2.8

6.0

Yes

30.2

28.5

32.6

No

63.6

69.1

61.6

Unknown

6.2

2.4

5.8

Yes

52.7

53.4

54.5

No

39.7

43.4

38.1

Unknown

7.6

3.2

7.4

Yes

28.2

29.9

28.1

No

63.3

66.0

63.7

Unknown

8.5

4.2

8.2

Yes

14.0

13.2

15.3

No

77.0

82.9

75.3

Unknown

9.0

3.8

9.4

Inconvenient hours (Percent)

Inconvenient locations (Percent)

Account fees too high (Percent)

Account fees unpredictable (Percent)

Banks do not offer needed products or services (Percent)

Do not trust banks (Percent)

Do not have enough money to keep in account (Percent)

Avoiding bank gives more privacy (Percent)

ID, credit, or former bank account problems (Percent)

29 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

A.16 All Reasons Households Were Unbanked by Previous Banking Status, 2017
For all unbanked households, column percent
Characteristics

All

Once had bank account

Never had bank account

Yes

14.9

19.7

11.3

No

76.9

76.4

80.8

Unknown

8.2

3.9

7.9

Other reason (Percent)

NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than
zero. Estimates do not always reconcile to totals because of rounding.

A.17 M
 ain Reason Households Were Unbanked by Previous Banking Status, 2017
For all unbanked households, column percent
Characteristics

All

Once had bank account

Never had bank account

Number of Households (1000s)

8,433

3,854

4,353

Percent of Households

100.0

100.0

100.0

Inconvenient hours

4.1

4.6

3.7

Inconvenient locations

2.1

2.7

1.7

Account fees too high

8.6

10.9

6.7

Account fees unpredictable

1.3

2.3

0.5

Banks do not offer needed products or services

1.6

1.6

1.7

Do not trust banks

12.6

11.2

14.1

Do not have enough money to keep in account

34.0

33.9

35.9

Avoiding bank gives more privacy

3.0

2.4

3.7

ID, credit, or former bank account problems

4.9

5.1

5.0

Other reason

12.3

16.7

9.0

Unknown

15.5

8.6

17.9

Main reason unbanked (Percent)

NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than
zero. Estimates do not always reconcile to totals because of rounding.

30

A.18 All Reasons Households Were Unbanked by Likelihood of Opening an Account, 2017
For all unbanked households, column percent
Characteristics

All

Very likely

Somewhat likely

Not very likely

Not at all likely

Number of Households (1000s)

8,433

728

1,195

1,252

4,507

Percent of Households

100.0

100.0

100.0

100.0

100.0

Inconvenient hours (Percent)
Yes

9.4

11.7

8.1

9.6

10.2

No

85.3

88.3

91.2

89.3

89.1

Unknown

5.3

-

0.7

1.0

0.7

Yes

9.2

11.1

7.7

8.1

10.3

No

85.3

88.9

91.6

90.8

89.0

Unknown

5.4

-

0.6

1.0

0.7

Yes

24.7

27.9

30.7

26.8

24.3

No

69.4

72.1

68.6

71.6

75.0

Unknown

5.9

-

0.7

1.6

0.7

Yes

20.2

21.4

23.6

22.5

20.4

No

73.4

78.6

75.7

75.9

78.3

Unknown

6.5

-

0.7

1.6

1.4

Yes

13.1

10.1

10.2

14.3

16.0

No

80.2

89.9

89.1

83.8

82.8

Unknown

6.7

-

0.7

1.9

1.2

Yes

30.2

21.0

24.7

31.5

36.2

No

63.6

79.0

75.0

67.6

62.9

Unknown

6.2

-

0.4

0.8

1.0

Yes

52.7

55.8

59.4

61.1

54.4

No

39.7

44.2

39.4

37.2

44.2

Unknown

7.6

-

1.2

1.7

1.3

Yes

28.2

26.1

24.8

32.2

31.9

No

63.3

73.8

73.5

66.1

65.5

Unknown

8.5

0.2

1.7

1.7

2.6

Inconvenient locations
(Percent)

Account fees too high
(Percent)

Account fees unpredictable
(Percent)

Banks do not offer needed
products or services (Percent)

Do not trust banks (Percent)

Do not have enough money to
keep in account (Percent)

Avoiding bank gives more
privacy (Percent)

31 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

A.18 All Reasons Households Were Unbanked by Likelihood of Opening an Account, 2017
For all unbanked households, column percent
Characteristics

All

Very likely

Somewhat likely

Not very likely

Not at all likely

Yes

14.0

14.2

13.6

17.1

15.1

No

77.0

85.8

84.8

81.1

82.7

Unknown

9.0

-

1.6

1.7

2.2

Yes

14.9

17.8

11.6

15.8

17.2

No

76.9

82.2

86.7

83.0

81.7

Unknown

8.2

-

1.7

1.1

1.1

ID, credit, or former bank
account problems (Percent)

Other reason (Percent)

NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than
zero. Estimates do not always reconcile to totals because of rounding.							

A.19 Main Reason Households Were Unbanked by Likelihood of Opening an Account, 2017
For all unbanked households, column percent
Characteristics

All

Very likely

Somewhat likely

Not very likely

Not at all likely

Number of Households (1000s)

8,433

728

1,195

1,252

4,507

Percent of Households

100.0

100.0

100.0

100.0

100.0

Inconvenient hours

4.1

4.8

2.3

2.8

4.8

Inconvenient locations

2.1

5.4

1.7

2.1

2.0

Account fees too high

8.6

10.2

12.8

8.4

7.8

Account fees unpredictable

1.3

2.9

0.8

2.5

1.0

Banks do not offer needed products or services

1.6

-

2.2

2.9

1.6

Do not trust banks

12.6

6.5

8.3

9.4

16.8

Do not have enough money to
keep in account

34.0

38.6

37.7

41.0

34.3

Avoiding bank gives more privacy

3.0

2.3

2.0

3.2

3.6

ID, credit, or former bank account
problems

4.9

7.2

5.5

5.8

4.9

Other reason

12.3

17.3

9.8

12.1

14.0

Unknown

15.5

4.9

16.8

9.8

9.1

Main reason unbanked
(Percent)

NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than
zero. Estimates do not always reconcile to totals because of rounding.

32

B.1 Types of Accounts Owned by Banked Households, 2017
For all banked households, row percent
Number of
Households
(1000s)

Percent of
Households

Checking
and savings
(Percent)

Savings only
(Percent)

Checking only
(Percent)

118,253

100.0

76.2

1.8

22.0

Less than $15,000

11,505

100.0

46.8

6.0

47.2

$15,000 to $30,000

16,970

100.0

58.1

3.1

38.8

$30,000 to $50,000

23,697

100.0

72.0

1.8

26.2

$50,000 to $75,000

22,931

100.0

82.2

1.1

16.8

At least $75,000

43,151

100.0

90.4

0.6

9.0

No high school diploma

9,421

100.0

46.4

6.3

47.3

High school diploma

29,429

100.0

68.3

2.3

29.3

Some college

34,583

100.0

76.9

1.3

21.7

College degree

44,820

100.0

87.1

0.9

12.0

15 to 24 years

5,797

100.0

72.6

1.7

25.7

25 to 34 years

18,779

100.0

78.6

1.3

20.1

35 to 44 years

19,502

100.0

78.6

1.5

19.9

45 to 54 years

21,247

100.0

78.1

1.9

20.0

55 to 64 years

22,558

100.0

75.6

1.9

22.5

65 years or more

30,371

100.0

73.1

2.2

24.7

Black

14,595

100.0

68.0

3.7

28.4

Hispanic

14,005

100.0

65.1

3.1

31.9

Asian

6,385

100.0

78.6

2.1

19.3

White

81,538

100.0

79.6

1.2

19.1

Other

1,730

100.0

67.5

2.8

29.7

Disabled, age 25 to 64

9,037

100.0

57.4

4.1

38.6

Not disabled, age 25 to 64

73,048

100.0

80.1

1.4

18.5

Not applicable (not age 25 to 64)

36,168

100.0

73.0

2.1

24.8

Income was about the same each
month

86,178

100.0

76.4

1.9

21.7

Income varied somewhat from
month to month

19,405

100.0

77.2

1.4

21.4

Income varied a lot from month to
month

4,308

100.0

72.1

2.6

25.3

Unknown

8,362

100.0

74.7

1.4

24.0

Employed

74,424

100.0

80.4

1.3

18.3

Unemployed

2,694

100.0

66.1

3.3

30.6

Not in labor force

41,135

100.0

69.4

2.7

27.9

Characteristics
All
Family income

Education

Age group

Race/Ethnicity

Disability status

Monthly income volatility

Employment status

33 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

B.1 Types of Accounts Owned by Banked Households, 2017
For all banked households, row percent
Number of
Households
(1000s)

Percent of
Households

Checking
and savings
(Percent)

Savings only
(Percent)

Checking only
(Percent)

Homeowner

78,910

100.0

81.7

1.2

17.0

Non-homeowner

39,343

100.0

65.2

3.0

31.8

Married couple

58,518

100.0

84.0

1.0

15.0

Unmarried female-headed family

12,509

100.0

66.8

2.2

31.0

Unmarried male-headed family

5,800

100.0

67.3

2.7

30.0

Female individual

21,906

100.0

70.0

2.6

27.4

Male individual

19,270

100.0

68.6

2.8

28.6

NA

NA

NA

NA

NA

101,734

100.0

77.5

1.7

20.9

Foreign-born citizen

9,371

100.0

72.9

1.8

25.3

Foreign-born non-citizen

7,148

100.0

63.1

4.0

32.9

114,600

100.0

77.2

1.6

21.2

3,653

100.0

46.0

7.1

46.9

Metropolitan area - principal city

33,973

100.0

76.9

2.0

21.1

Metropolitan area - balance

51,706

100.0

79.2

1.4

19.5

Not in metropolitan area

15,833

100.0

67.7

2.6

29.7

Not identified

16,741

100.0

74.0

2.1

23.9

Northeast

20,814

100.0

77.6

2.2

20.2

Midwest

25,733

100.0

77.1

1.8

21.0

South

44,629

100.0

72.5

1.9

25.6

West

27,078

100.0

80.4

1.5

18.2

Characteristics
Homeownership

Household type

Other
Nativity
U.S.-born

Spanish only language spoken
Spanish is not only language
spoken
Spanish is only language spoken
Metropolitan status

Geographic region

Excludes households with missing information on bank account types. NA indicates that the sample size is too small to produce a precise estimate. - indicates an
estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

34

B.2 Savings

Account Ownership Rates by Household Characteristics, Banked Households, 2013-2017
For all banked households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval, Difference

76.0

77.8

78.0

(77.6, 78.5)

0.3

(-0.4, 1.0)

Less than $15,000

51.5

52.6

52.8

(51.1, 54.5)

0.2

(-2.1, 2.6)

$15,000 to $30,000

62.1

62.9

61.2

(59.7, 62.7)

-1.8

(-3.6, 0.1)

$30,000 to $50,000

73.7

75.3

73.8

(72.8, 74.8)

-1.5*

(-2.8, -0.2)

$50,000 to $75,000

82.3

83.2

83.2

(82.4, 84.0)

0.0

(-1.2, 1.3)

At least $75,000

90.5

91.6

91.0

(90.4, 91.5)

-0.7

(-1.3, 0.0)

No high school diploma

54.4

53.8

52.7

(50.7, 54.6)

-1.2

(-3.7, 1.3)

High school diploma

68.4

69.1

70.7

(69.6, 71.7)

1.6*

(0.1, 3.1)

Some college

76.7

79.2

78.3

(77.5, 79.0)

-0.9

(-2.0, 0.2)

College degree

86.8

88.7

88.0

(87.5, 88.6)

-0.6

(-1.4, 0.1)

15 to 24 years

72.0

75.5

74.3

(71.9, 76.6)

-1.2

(-4.7, 2.3)

25 to 34 years

77.6

79.9

79.9

(78.9, 80.9)

0.0

(-1.6, 1.7)

35 to 44 years

77.3

79.9

80.1

(78.9, 81.2)

0.2

(-1.3, 1.7)

45 to 54 years

77.9

79.2

80.0

(79.0, 80.9)

0.8

(-0.6, 2.2)

55 to 64 years

75.7

76.8

77.5

(76.4, 78.6)

0.7

(-0.7, 2.2)

65 years or more

73.6

75.1

75.3

(74.4, 76.2)

0.3

(-0.9, 1.4)

Black

67.4

70.7

71.6

(70.0, 73.2)

1.0

(-1.3, 3.2)

Hispanic

66.3

68.2

68.1

(66.4, 69.9)

0.0

(-2.6, 2.5)

Asian

81.2

81.2

80.7

(78.5, 82.7)

-0.5

(-3.3, 2.2)

White

78.7

80.4

80.9

(80.3, 81.4)

0.4

(-0.3, 1.1)

Other

67.2

72.3

70.3

(66.4, 73.9)

-2.0

(-7.3, 3.3)

Disabled, age 25 to 64

58.4

58.6

61.4

(59.6, 63.2)

2.9*

(0.3, 5.4)

Not disabled, age 25 to 64

79.4

81.5

81.5

(81.0, 82.1)

0.1

(-0.8, 0.9)

Not applicable (not age 25 to 64)

73.3

75.1

75.2

(74.3, 76.0)

0.0

(-1.1, 1.1)

Income was about the same each
month

78.0

78.3

(77.7, 78.8)

0.3

(-0.5, 1.0)

Income varied somewhat from
month to month

79.4

78.6

(77.5, 79.6)

-0.8

(-2.4, 0.7)

Income varied a lot from month to
month

73.8

74.7

(72.4, 76.9)

1.0

(-2.3, 4.2)

Unknown

73.1

76.0

(74.1, 77.9)

3.0*

(0.3, 5.6)

Characteristics
All
Family income

Education

Age group

Race/Ethnicity

Disability status

Monthly income volatility

Employment status
Employed

79.8

81.9

81.7

(81.1, 82.2)

-0.3

(-1.0, 0.5)

Unemployed

67.8

70.6

69.4

(66.1, 72.4)

-1.2

(-5.4, 3.0)

Not in labor force

70.0

70.8

72.1

(71.2, 73.0)

1.3*

(0.1, 2.5)

35 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

B.2 Savings

Account Ownership Rates by Household Characteristics, Banked Households, 2013-2017
For all banked households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval, Difference

Homeowner

80.9

82.8

83.0

(82.4, 83.5)

0.2

(-0.5, 0.9)

Non-homeowner

65.4

67.8

68.2

(67.2, 69.1)

0.4

(-1.0, 1.8)

Married couple

82.7

84.4

85.0

(84.4, 85.6)

0.6

(-0.2, 1.4)

Unmarried female-headed family

67.1

67.3

69.0

(67.4, 70.6)

1.8

(-0.2, 3.7)

Unmarried male-headed family

67.7

72.1

70.0

(67.6, 72.3)

-2.1

(-5.4, 1.2)

Female individual

70.6

73.3

72.6

(71.5, 73.6)

-0.8

(-2.1, 0.6)

Male individual

69.8

72.1

71.4

(70.1, 72.7)

-0.7

(-2.6, 1.2)

Other

NA

NA

NA

NA

NA

NA

U.S.-born

77.0

78.9

79.1

(78.6, 79.6)

0.2

(-0.5, 0.9)

Foreign-born citizen

73.1

74.0

74.7

(72.9, 76.4)

0.7

(-1.8, 3.2)

Foreign-born non-citizen

65.0

66.0

67.1

(65.1, 69.0)

1.1

(-1.9, 4.1)

Spanish is not only language spoken

76.4

78.2

78.8

(78.4, 79.3)

0.6

(0.0, 1.3)

Spanish is only language spoken

52.6

50.3

53.1

(49.5, 56.7)

2.8

(-3.2, 8.8)

Metropolitan area - principal city

77.0

77.7

78.9

(77.9, 79.9)

1.1

(-0.3, 2.5)

Metropolitan area - balance

78.8

80.8

80.5

(79.8, 81.2)

-0.3

(-1.2, 0.7)

Not in metropolitan area

67.3

69.5

70.3

(68.6, 71.9)

0.8

(-1.1, 2.6)

Not identified

75.7

76.7

76.1

(74.7, 77.4)

-0.6

(-2.3, 1.1)

Northeast

78.2

78.4

79.8

(78.7, 80.9)

1.4

(-0.2, 3.0)

Midwest

78.2

80.0

79.0

(78.0, 79.9)

-1.0

(-2.3, 0.4)

South

70.9

73.2

74.4

(73.5, 75.3)

1.2*

(0.0, 2.4)

West

80.8

82.6

81.8

(80.8, 82.8)

-0.8

(-2.1, 0.5)

Characteristics
Homeownership

Household type

Nativity

Spanish only language spoken

Metropolitan status

Geographic region

Excludes households with missing information on bank account types. Monthly income volatility is not available in 2013. * indicates differences that are
statistically significant at the 10% level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The
population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

36

B.3 All
 Methods Used to Access Bank Accounts by Banking Status and Household Characteristics, 2017
For all banked households that accessed their account in the past 12 months, row percent
Number of
Households
(1000s)

Percent of
Households

Bank teller
(Percent)

ATM/Kiosk
(Percent)

Telephone
banking
(Percent)

Online
banking
(Percent)

Mobile
banking
(Percent)

Other
(Percent)

115,040

100.0

73.6

71.6

28.9

63.0

40.4

0.9

Banked: Underbanked

23,880

100.0

73.6

78.3

33.4

58.5

46.1

0.3

Banked: Fully banked

86,924

100.0

73.6

69.9

27.9

64.7

39.2

1.0

Banked: Underbanked
status unknown

4,236

100.0

74.1

68.4

25.5

53.7

34.4

1.3

Less than $15,000

10,882

100.0

70.6

58.4

20.9

33.2

22.3

2.4

$15,000 to $30,000

16,254

100.0

74.6

61.1

22.5

38.4

25.3

1.5

$30,000 to $50,000

23,113

100.0

74.3

70.1

27.2

54.8

35.2

0.9

$50,000 to $75,000

22,552

100.0

73.7

72.5

30.3

67.8

40.9

0.5

At least $75,000

42,239

100.0

73.5

79.4

33.7

82.1

53.5

0.4

No high school diploma

8,861

100.0

73.4

57.1

18.4

24.5

18.0

1.9

High school diploma

28,442

100.0

74.3

65.8

24.7

46.7

29.5

1.5

Some college

33,782

100.0

73.9

72.7

30.9

65.2

41.7

0.7

College degree

43,954

100.0

72.9

77.5

32.3

79.7

51.1

0.5

15 to 24 years

5,780

100.0

64.2

78.6

29.8

67.9

63.5

0.3

25 to 34 years

18,539

100.0

65.3

81.1

32.5

76.5

65.7

0.2

35 to 44 years

19,067

100.0

68.7

78.4

32.8

74.1

56.0

0.2

45 to 54 years

20,691

100.0

74.5

77.8

32.6

70.6

45.6

0.4

55 to 64 years

22,079

100.0

76.0

72.5

28.8

61.7

30.1

0.7

65 years or more

28,884

100.0

81.6

54.6

21.4

41.6

13.5

2.3

Black

14,154

100.0

69.2

74.7

32.5

54.1

41.0

0.9

Characteristics
All
Unbanked and
underbanked

Family income

Education

Age group

Race/Ethnicity

Hispanic

13,591

100.0

68.9

73.2

28.2

53.5

42.5

0.5

Asian

6,242

100.0

66.7

70.9

25.7

72.6

47.5

0.3

White

79,349

100.0

75.6

70.7

28.5

65.6

39.3

1.0

Other

1,704

100.0

76.4

78.6

37.9

56.6

44.0

0.4

Disabled, age 25 to 64

8,737

100.0

72.4

70.1

28.5

47.4

28.6

1.2

Not disabled, age 25 to 64

71,639

100.0

71.3

78.1

32.0

73.2

50.9

0.3

Not applicable (not age 25
to 64)

34,664

100.0

78.7

58.6

22.8

46.0

21.8

2.0

Income was about the
same each month

85,368

100.0

72.9

70.4

28.0

62.2

38.9

1.0

Income varied somewhat
from month to month

19,294

100.0

76.3

77.9

32.7

68.1

48.4

0.5

Income varied a lot from
month to month

4,279

100.0

79.2

75.8

36.1

68.5

47.5

0.7

Unknown

6,099

100.0

71.3

66.4

25.5

54.1

31.4

1.1

Disability status

Monthly income
volatility

37 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

B.3 All
 Methods Used to Access Bank Accounts by Banking Status and Household Characteristics, 2017
For all banked households that accessed their account in the past 12 months, row percent
Number of
Households
(1000s)

Percent of
Households

Bank teller
(Percent)

ATM/Kiosk
(Percent)

Telephone
banking
(Percent)

Online
banking
(Percent)

Mobile
banking
(Percent)

Other
(Percent)

Employed

73,004

100.0

71.6

77.6

31.8

72.9

51.0

0.3

Unemployed

2,675

100.0

72.0

78.7

33.3

62.4

44.5

-

Not in labor force

39,361

100.0

77.3

60.1

23.4

44.8

20.6

1.9

Homeowner

76,632

100.0

77.0

70.5

29.3

65.2

37.6

0.8

Non-homeowner

38,408

100.0

66.8

73.8

28.2

58.8

46.1

1.0

Married couple

57,182

100.0

75.8

73.9

31.2

70.6

43.5

0.5

Unmarried female-headed
family

12,248

100.0

71.3

75.8

30.4

58.4

45.4

0.5

Unmarried male-headed
family

5,730

100.0

71.9

73.9

27.4

57.5

41.8

0.5

Female individual

20,943

100.0

71.1

62.6

24.9

51.8

30.4

2.1

Male individual

18,664

100.0

71.5

71.1

25.8

57.1

38.2

1.0

NA

NA

NA

NA

NA

NA

NA

NA

U.S.-born

98,964

100.0

74.3

71.8

29.5

63.7

40.5

1.0

Foreign-born citizen

9,039

100.0

72.6

69.5

26.5

61.1

38.4

0.6

Foreign-born non-citizen

7,037

100.0

64.8

70.9

24.4

55.7

41.5

0.2

111,505

100.0

73.7

71.9

29.3

64.1

41.0

0.9

3,535

100.0

70.1

62.4

16.8

28.5

22.7

0.4

Metropolitan area principal city

33,167

100.0

69.4

75.2

30.8

64.6

45.0

0.8

Metropolitan area - balance

50,242

100.0

73.1

72.9

28.7

67.1

41.9

0.8

Not in metropolitan area

15,251

100.0

79.8

61.7

26.3

49.4

29.1

1.3

Not identified

16,380

100.0

77.6

69.7

28.3

59.8

37.1

0.7

Northeast

20,485

100.0

74.9

73.8

27.1

61.6

36.4

0.8

Midwest

25,012

100.0

76.9

68.2

27.0

62.3

39.4

1.1

South

43,114

100.0

72.0

70.6

29.3

61.0

39.7

0.9

West

26,429

100.0

72.0

74.7

31.7

68.0

45.7

0.6

Characteristics
Employment status

Homeownership

Household type

Other
Nativity

Spanish only language
spoken
Spanish is not only
language spoken
Spanish is only language
spoken
Metropolitan status

Geographic region

Excludes households with missing information on bank account access methods used. Row percentages may not sum to 100 because households were asked to
select all bank account methods used. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The population
proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

38

B.4 Primary Method Used to Access Bank Accounts by Banking Status and Household Characteristics,
2017
For all banked households that accessed their account in the past 12 months, row percent
Number of
Households
(1000s)

Percent of
Households

Bank teller
(Percent)

ATM/Kiosk
(Percent)

Telephone
banking
(Percent)

Online
banking
(Percent)

Mobile
banking
(Percent)

Other
(Percent)

Unknown
(Percent)

115,040

100.0

24.3

19.9

2.9

36.0

15.6

0.7

0.6

Banked:
Underbanked

23,880

100.0

22.3

25.7

3.9

26.8

20.8

0.3

0.3

Banked: Fully
banked

86,924

100.0

24.6

18.2

2.7

38.9

14.5

0.8

0.3

Banked:
Underbanked
status unknown

4,236

100.0

29.0

21.9

2.1

28.5

9.5

1.0

7.9

Less than $15,000

10,882

100.0

38.8

26.0

4.1

17.2

11.2

2.2

0.4

$15,000 to
$30,000

16,254

100.0

38.0

24.5

4.3

19.4

11.7

1.5

0.6

$30,000 to
$50,000

23,113

100.0

28.9

22.8

3.4

27.7

16.0

0.8

0.4

$50,000 to
$75,000

22,552

100.0

23.3

18.7

3.0

38.0

15.8

0.4

0.7

At least $75,000

42,239

100.0

13.3

15.5

1.8

50.6

17.9

0.2

0.7

No high school
diploma

8,861

100.0

46.2

28.2

4.2

10.8

8.2

1.9

0.4

High school
diploma

28,442

100.0

33.8

24.4

3.6

24.7

11.6

1.3

0.6

Some college

33,782

100.0

22.9

20.3

3.3

35.0

17.5

0.5

0.5

College degree

43,954

100.0

14.8

15.0

2.0

49.1

18.2

0.2

0.7

15 to 24 years

5,780

100.0

13.3

21.9

2.2

26.2

36.1

0.3

0.2

25 to 34 years

18,539

100.0

10.6

15.9

1.9

35.7

35.0

0.1

0.7

35 to 44 years

19,067

100.0

13.6

17.8

2.8

42.4

22.6

0.1

0.6

45 to 54 years

20,691

100.0

18.7

22.2

2.6

42.6

13.2

0.2

0.5

55 to 64 years

22,079

100.0

26.1

23.4

3.5

39.0

7.0

0.4

0.6

65 years or more

28,884

100.0

45.1

18.9

3.6

26.9

2.7

2.2

0.7

Black

14,154

100.0

23.8

28.4

4.4

24.3

17.7

0.8

0.6

Hispanic

13,591

100.0

25.9

25.3

2.9

25.8

19.3

0.4

0.5

Asian

6,242

100.0

19.1

15.2

2.2

46.0

16.3

0.2

1.0

White

79,349

100.0

24.5

17.7

2.7

39.2

14.5

0.8

0.6

Other

1,704

100.0

24.5

24.2

2.6

29.8

18.5

0.1

0.3

Disabled, age 25
to 64

8,737

100.0

28.7

27.9

5.2

26.5

10.0

1.0

0.6

Not disabled, age
25 to 64

71,639

100.0

16.3

19.1

2.4

41.6

19.8

0.1

0.6

Not applicable
(not age 25 to 64)

34,664

100.0

39.8

19.4

3.4

26.8

8.2

1.8

0.6

Characteristics
All
Unbanked and
underbanked

Family income

Education

Age group

Race/Ethnicity

Disability status

39 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

B.4 Primary Method Used to Access Bank Accounts by Banking Status and Household Characteristics,
2017
For all banked households that accessed their account in the past 12 months, row percent
Number of
Households
(1000s)

Percent of
Households

Bank teller
(Percent)

ATM/Kiosk
(Percent)

Telephone
banking
(Percent)

Online
banking
(Percent)

Mobile
banking
(Percent)

Other
(Percent)

Unknown
(Percent)

Income was
about the same
each month

85,368

100.0

24.8

19.7

2.9

36.6

14.9

0.8

0.3

Income varied
somewhat from
month to month

19,294

100.0

20.8

20.5

3.1

35.2

19.6

0.3

0.4

Income varied a
lot from month to
month

4,279

100.0

24.9

16.4

2.7

35.8

19.3

0.4

0.4

Unknown

6,099

100.0

28.6

22.5

2.8

29.7

10.0

0.9

5.5

Employed

73,004

100.0

16.8

18.6

2.3

41.1

20.4

0.2

0.6

Unemployed

2,675

100.0

20.3

24.0

3.6

30.2

21.2

-

0.7

Not in labor force

39,361

100.0

38.5

21.9

4.0

26.9

6.3

1.8

0.7

Homeowner

76,632

100.0

26.1

17.8

2.8

39.7

12.3

0.6

0.6

Non-homeowner

38,408

100.0

20.8

24.0

3.1

28.5

22.1

0.9

0.5

Married couple

57,182

100.0

22.1

17.2

2.4

42.6

14.8

0.3

0.6

Unmarried
female-headed
family

12,248

100.0

22.1

26.1

3.6

28.1

19.4

0.4

0.3

Unmarried
male-headed
family

5,730

100.0

25.0

25.7

3.2

27.3

17.9

0.4

0.5

Female individual

20,943

100.0

30.3

19.2

4.5

30.4

12.9

2.0

0.7

Male individual

18,664

100.0

25.7

22.9

2.5

30.0

17.5

0.8

0.6

NA

NA

NA

NA

NA

NA

NA

NA

NA

U.S.-born

98,964

100.0

24.0

19.6

2.9

36.4

15.7

0.8

0.6

Foreign-born
citizen

9,039

100.0

26.2

21.9

2.9

35.3

12.4

0.5

0.8

Foreign-born noncitizen

7,037

100.0

26.2

21.6

2.8

30.5

17.9

0.2

0.9

111,505

100.0

23.8

19.5

2.9

36.7

15.8

0.7

0.6

3,535

100.0

41.7

31.3

3.0

14.0

9.3

0.4

0.3

Characteristics
Monthly income
volatility

Employment
status

Homeownership

Household type

Other
Nativity

Spanish only
language
spoken
Spanish is not
only language
spoken
Spanish is only
language spoken

40 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

B.4 Primary Method Used to Access Bank Accounts by Banking Status and Household Characteristics,
2017
For all banked households that accessed their account in the past 12 months, row percent
Number of
Households
(1000s)

Percent of
Households

Bank teller
(Percent)

ATM/Kiosk
(Percent)

Telephone
banking
(Percent)

Online
banking
(Percent)

Mobile
banking
(Percent)

Other
(Percent)

Unknown
(Percent)

Metropolitan area
- principal city

33,167

100.0

19.8

21.9

2.9

35.9

18.1

0.7

0.6

Metropolitan area
- balance

50,242

100.0

21.8

19.2

2.7

39.4

15.6

0.7

0.6

Not in
metropolitan area

15,251

100.0

37.8

18.3

3.9

27.4

11.2

1.1

0.5

Not identified

16,380

100.0

28.8

19.3

2.8

33.5

14.5

0.6

0.6

Northeast

20,485

100.0

26.0

24.4

2.9

33.0

12.3

0.6

0.9

Midwest

25,012

100.0

27.5

16.5

2.8

36.4

15.3

0.9

0.5

South

43,114

100.0

24.5

19.7

3.3

35.4

15.9

0.8

0.5

West

26,429

100.0

19.6

19.7

2.6

38.9

18.0

0.5

0.6

Characteristics
Metropolitan
status

Geographic
region

Excludes households with missing information on bank account access methods used. NA indicates that the sample size is too small to produce a precise
estimate. - indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of
rounding.

41 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

B.5 Bank Teller as Primary Method Used to Access Bank Accounts by Banking Status and Household
Characteristics, 2013-2017
For all banked households that accessed their account in the past 12 months
2013
(Percent)

2015
(Percent)

2017
(Percent)

90%
Confidence
Interval, 2017

Difference
(2017-2015)

90%
Confidence
Interval,
Difference

32.2

28.2

24.3

(23.8, 24.8)

-3.8*

(-4.5, -3.2)

Banked: Underbanked

29.0

27.8

22.3

(21.4, 23.3)

-5.5*

(-7.1, -3.9)

Banked: Fully banked

33.0

28.2

24.6

(24.1, 25.2)

-3.5*

(-4.3, -2.8)

Banked: Underbanked status
unknown

38.8

31.5

29.0

(26.6, 31.6)

-2.4

(-6.5, 1.7)

Less than $15,000

47.5

41.7

38.8

(37.1, 40.5)

-2.8*

(-5.0, -0.7)

$15,000 to $30,000

44.9

40.5

38.0

(36.7, 39.3)

-2.5*

(-4.2, -0.7)

$30,000 to $50,000

35.7

32.5

28.9

(27.7, 30.1)

-3.6*

(-5.3, -1.9)

$50,000 to $75,000

28.3

25.8

23.3

(22.4, 24.3)

-2.5*

(-3.8, -1.2)

At least $75,000

20.1

16.7

13.3

(12.7, 14.0)

-3.4*

(-4.3, -2.5)

No high school diploma

55.6

50.8

46.2

(44.2, 48.3)

-4.5*

(-7.4, -1.6)

High school diploma

41.8

38.2

33.8

(32.8, 34.8)

-4.4*

(-5.9, -2.9)

Some college

30.2

25.6

22.9

(22.1, 23.8)

-2.6*

(-3.8, -1.4)

College degree

21.0

17.9

14.8

(14.2, 15.4)

-3.1*

(-4.1, -2.1)

15 to 24 years

21.1

15.9

13.3

(11.5, 15.2)

-2.7*

(-5.3, -0.1)

25 to 34 years

17.0

14.3

10.6

(9.8, 11.5)

-3.6*

(-4.9, -2.4)

35 to 44 years

21.1

16.9

13.6

(12.6, 14.6)

-3.3*

(-4.7, -2.0)

45 to 54 years

26.7

22.9

18.7

(17.7, 19.7)

-4.2*

(-5.8, -2.6)

55 to 64 years

36.1

31.7

26.1

(25.1, 27.0)

-5.6*

(-7.1, -4.1)

65 years or more

54.6

48.7

45.1

(44.1, 46.1)

-3.6*

(-4.9, -2.3)

Black

33.1

30.1

23.8

(22.4, 25.3)

-6.3*

(-8.3, -4.3)

Hispanic

34.0

29.3

25.9

(24.4, 27.4)

-3.4*

(-5.6, -1.2)

Asian

29.7

25.5

19.1

(17.1, 21.2)

-6.4*

(-9.7, -3.1)

White

32.0

27.9

24.5

(24.0, 25.1)

-3.3*

(-4.0, -2.7)

Other

32.0

25.4

24.5

(20.8, 28.6)

-0.8

(-5.9, 4.2)

Disabled, age 25 to 64

35.6

32.4

28.7

(27.0, 30.5)

-3.7*

(-6.1, -1.4)

Not disabled, age 25 to 64

24.5

20.6

16.3

(15.8, 16.8)

-4.3*

(-5.0, -3.5)

Not applicable (not age 25
to 64)

49.0

43.3

39.8

(38.9, 40.7)

-3.5*

(-4.7, -2.3)

Income was about the same
each month

28.6

24.8

(24.3, 25.3)

-3.8*

(-4.5, -3.0)

Income varied somewhat from
month to month

25.3

20.8

(19.6, 22.0)

-4.5*

(-6.2, -2.8)

Characteristics

All
Unbanked and
underbanked

Family income

Education

Age group

Race/Ethnicity

Disability status

Monthly income volatility

42

B.5 Bank Teller as Primary Method Used to Access Bank Accounts by Banking Status and Household
Characteristics, 2013-2017
For all banked households that accessed their account in the past 12 months
2015
(Percent)

2017
(Percent)

90%
Confidence
Interval, 2017

Difference
(2017-2015)

90%
Confidence
Interval,
Difference

Income varied a lot from
month to month

30.2

24.9

(22.6, 27.4)

-5.3*

(-8.6, -1.9)

Unknown

30.3

28.6

(26.4, 31.0)

-1.7

(-4.9, 1.5)

Characteristics

2013
(Percent)

Employment status
Employed

24.7

20.6

16.8

(16.3, 17.3)

-3.8*

(-4.5, -3.0)

Unemployed

28.7

21.4

20.3

(17.5, 23.5)

-1.1

(-5.3, 3.1)

Not in labor force

47.1

42.6

38.5

(37.6, 39.4)

-4.1*

(-5.3, -3.0)

Homeowner

34.1

30.2

26.1

(25.5, 26.7)

-4.1*

(-4.9, -3.3)

Non-homeowner

28.2

24.2

20.8

(20.0, 21.6)

-3.4*

(-4.5, -2.2)

Married couple

30.4

26.2

22.1

(21.4, 22.8)

-4.1*

(-5.0, -3.2)

Unmarried
female-headed family

30.2

25.8

22.1

(20.7, 23.4)

-3.8*

(-5.8, -1.8)

Unmarried male-headed
family

34.1

28.4

25.0

(23.0, 27.2)

-3.4*

(-6.4, -0.4)

Female individual

38.4

34.8

30.3

(29.3, 31.4)

-4.4*

(-6.0, -2.9)

Male individual

32.2

28.5

25.7

(24.5, 26.9)

-2.8*

(-4.5, -1.2)

Other

NA

NA

NA

NA

NA

NA

U.S.-born

31.6

27.5

24.0

(23.5, 24.5)

-3.5*

(-4.2, -2.8)

Foreign-born citizen

37.0

34.4

26.2

(24.6, 27.9)

-8.2*

(-10.8, -5.5)

Foreign-born non-citizen

35.1

29.0

26.2

(24.1, 28.4)

-2.8*

(-5.5, 0.0)

Spanish is not only language
spoken

31.9

27.8

23.8

(23.3, 24.2)

-4.0*

(-4.7, -3.4)

Spanish is only language
spoken

54.3

49.7

41.7

(38.4, 45.0)

-8.0*

(-13.4, -2.6)

Metropolitan area
- principal city

28.9

24.6

19.8

(19.0, 20.6)

-4.8*

(-6.0, -3.6)

Metropolitan area - balance

29.1

24.9

21.8

(21.1, 22.4)

-3.2*

(-4.1, -2.2)

Not in metropolitan area

44.9

41.5

37.8

(36.2, 39.4)

-3.8*

(-5.8, -1.8)

Not identified

34.0

31.9

28.8

(27.5, 30.1)

-3.1*

(-5.0, -1.3)

Northeast

32.9

27.9

26.0

(24.9, 27.0)

-2.0*

(-3.5, -0.5)

Midwest

35.6

31.2

27.5

(26.5, 28.6)

-3.7*

(-5.1, -2.2)

South

33.3

29.7

24.5

(23.8, 25.3)

-5.2*

(-6.3, -4.0)

West

26.4

23.0

19.6

(18.8, 20.5)

-3.4*

(-4.7, -2.0)

Homeownership

Household type

Nativity

Spanish only language
spoken

Metropolitan status

Geographic region

Excludes households with missing information on bank account access methods used. Monthly income volatility is not available in 2013. * indicates differences
that are statistically significant at the 10% level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The
population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

43 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

B.6 ATM/Kiosk as Primary Method Used to Access Bank Accounts by Banking Status and Household
Characteristics, 2013-2017
For all banked households that accessed their account in the past 12 months
2013
(Percent)

2015
(Percent)

2017
(Percent)

90%
Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

24.4

21.0

19.9

(19.4, 20.3)

-1.2*

(-1.8, -0.5)

Banked: Underbanked

29.5

27.0

25.7

(24.6, 26.9)

-1.3

(-2.8, 0.2)

Banked: Fully banked

23.0

19.2

18.2

(17.7, 18.6)

-1.0*

(-1.7, -0.4)

Banked: Underbanked status
unknown

21.2

23.6

21.9

(19.9, 24.1)

-1.7

(-5.0, 1.6)

Less than $15,000

27.1

25.6

26.0

(24.4, 27.7)

0.4

(-1.7, 2.6)

$15,000 to $30,000

26.3

25.0

24.5

(23.2, 25.8)

-0.5

(-2.1, 1.2)

$30,000 to $50,000

26.3

23.8

22.8

(21.9, 23.8)

-0.9

(-2.2, 0.3)

$50,000 to $75,000

24.0

19.6

18.7

(17.7, 19.7)

-0.9

(-2.3, 0.5)

At least $75,000

21.4

16.9

15.5

(14.9, 16.1)

-1.4*

(-2.4, -0.4)

No high school diploma

26.9

26.4

28.2

(26.3, 30.1)

1.8

(-1.0, 4.6)

High school diploma

27.5

24.4

24.4

(23.4, 25.4)

0.0

(-1.4, 1.4)

Some college

24.7

21.5

20.3

(19.4, 21.1)

-1.3*

(-2.4, -0.1)

College degree

21.1

17.0

15.0

(14.4, 15.6)

-2.0*

(-3.0, -1.1)

15 to 24 years

27.4

24.3

21.9

(19.5, 24.4)

-2.5

(-5.8, 0.8)

25 to 34 years

23.5

18.4

15.9

(14.8, 17.1)

-2.5*

(-4.0, -1.0)

35 to 44 years

24.5

19.7

17.8

(16.8, 18.9)

-1.8*

(-3.2, -0.5)

45 to 54 years

27.5

23.8

22.2

(21.2, 23.3)

-1.6*

(-3.1, 0.0)

55 to 64 years

25.9

22.8

23.4

(22.4, 24.3)

0.6

(-0.9, 2.0)

65 years or more

20.4

19.5

18.9

(18.1, 19.8)

-0.6

(-1.7, 0.6)

Black

31.6

28.2

28.4

(26.7, 30.1)

0.2

(-2.1, 2.5)

Hispanic

29.8

27.0

25.3

(23.7, 26.9)

-1.7

(-4.0, 0.6)

Asian

21.6

18.4

15.2

(13.4, 17.2)

-3.1*

(-6.0, -0.3)

White

22.5

19.0

17.7

(17.2, 18.2)

-1.3*

(-2.0, -0.5)

Other

29.5

22.9

24.2

(21.0, 27.6)

1.3

(-3.2, 5.7)

Disabled, age 25 to 64

29.3

27.7

27.9

(26.1, 29.8)

0.2

(-2.1, 2.5)

Not disabled, age 25 to 64

25.0

20.5

19.1

(18.5, 19.6)

-1.4*

(-2.2, -0.6)

Not applicable (not age 25
to 64)

21.5

20.3

19.4

(18.7, 20.2)

-0.9

(-1.9, 0.2)

Income was about the same
each month

21.1

19.7

(19.2, 20.2)

-1.4*

(-2.1, -0.6)

Income varied somewhat from
month to month

20.5

20.5

(19.3, 21.7)

0.1

(-1.5, 1.6)

Income varied a lot from
month to month

19.1

16.4

(14.3, 18.7)

-2.6

(-5.6, 0.3)

Unknown

24.8

22.5

(20.4, 24.8)

-2.3

(-5.4, 0.8)

Characteristics
All
Unbanked and
underbanked

Family income

Education

Age group

Race/Ethnicity

Disability status

Monthly income volatility

44

B.6 ATM/Kiosk as Primary Method Used to Access Bank Accounts by Banking Status and Household
Characteristics, 2013-2017
For all banked households that accessed their account in the past 12 months
2013
(Percent)

2015
(Percent)

2017
(Percent)

90%
Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

Employed

24.8

20.2

18.6

(18.1, 19.2)

-1.6*

(-2.4, -0.8)

Unemployed

27.5

29.6

24.0

(21.2, 26.9)

-5.6*

(-10.0, -1.3)

Not in labor force

23.2

21.9

21.9

(21.1, 22.7)

0.0

(-1.0, 0.9)

Homeowner

22.0

18.5

17.8

(17.3, 18.3)

-0.7

(-1.4, 0.0)

Non-homeowner

29.5

26.2

24.0

(23.1, 24.9)

-2.1*

(-3.5, -0.8)

Married couple

21.8

18.3

17.2

(16.6, 17.8)

-1.1*

(-2.0, -0.2)

Unmarried female-headed
family

31.6

26.4

26.1

(24.7, 27.6)

-0.2

(-2.2, 1.8)

Unmarried male-headed
family

30.0

26.8

25.7

(23.3, 28.2)

-1.1

(-4.8, 2.5)

Female individual

22.5

20.4

19.2

(18.2, 20.1)

-1.2

(-2.5, 0.0)

Male individual

28.0

24.4

22.9

(21.8, 24.1)

-1.5

(-3.1, 0.1)

Other

NA

NA

NA

NA

NA

NA

U.S.-born

24.1

20.8

19.6

(19.1, 20.0)

-1.2*

(-1.9, -0.6)

Foreign-born citizen

24.6

18.8

21.9

(20.2, 23.7)

3.1*

(0.8, 5.4)

Foreign-born non-citizen

28.2

27.4

21.6

(19.8, 23.5)

-5.8*

(-8.3, -3.3)

Spanish is not only language
spoken

24.3

20.9

19.5

(19.0, 20.0)

-1.4*

(-2.1, -0.8)

Spanish is only language
spoken

28.5

26.6

31.3

(27.9, 34.9)

4.7

(-0.2, 9.6)

Metropolitan area - principal
city

26.8

23.2

21.9

(20.9, 22.9)

-1.3

(-2.7, 0.0)

Metropolitan area - balance

23.6

20.6

19.2

(18.5, 19.9)

-1.4*

(-2.4, -0.5)

Not in metropolitan area

22.7

18.9

18.3

(17.1, 19.5)

-0.7

(-2.5, 1.1)

Not identified

24.0

20.2

19.3

(18.2, 20.5)

-0.9

(-2.5, 0.6)

Northeast

29.5

25.5

24.4

(23.2, 25.5)

-1.1

(-2.8, 0.6)

Midwest

22.1

19.1

16.5

(15.7, 17.4)

-2.6*

(-4.0, -1.2)

South

23.2

20.1

19.7

(19.0, 20.5)

-0.4

(-1.4, 0.7)

West

24.5

20.8

19.7

(18.7, 20.8)

-1.1

(-2.5, 0.3)

Characteristics
Employment status

Homeownership

Household type

Nativity

Spanish only language
spoken

Metropolitan status

Geographic region

Excludes households with missing information on bank account access methods used. Monthly income volatility is not available in 2013. * indicates differences
that are statistically significant at the 10% level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The
population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

45 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

B.7 Telephone Banking as Primary Method Used to Access Bank Accounts by Banking Status and
Household Characteristics, 2013-2017
For all banked households that accessed their account in the past 12 months
2013
(Percent)

2015
(Percent)

2017
(Percent)

90%
Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

3.3

3.0

2.9

(2.7, 3.1)

0.0

(-0.3, 0.2)

Banked: Underbanked

4.6

3.9

3.9

(3.4, 4.4)

-0.1

(-0.7, 0.6)

Banked: Fully banked

3.0

2.7

2.7

(2.5, 2.9)

0.0

(-0.2, 0.3)

Banked: Underbanked status
unknown

2.8

2.8

2.1

(1.4, 3.3)

-0.6

(-2.0, 0.8)

Less than $15,000

4.2

4.6

4.1

(3.5, 4.8)

-0.5

(-1.5, 0.5)

$15,000 to $30,000

4.4

3.5

4.3

(3.7, 4.9)

0.8

(0.0, 1.5)

$30,000 to $50,000

3.7

3.7

3.4

(3.0, 3.9)

-0.3

(-0.9, 0.4)

$50,000 to $75,000

3.1

2.5

3.0

(2.7, 3.4)

0.5*

(0.0, 1.0)

At least $75,000

2.3

2.0

1.8

(1.6, 2.1)

-0.2

(-0.5, 0.2)

No high school diploma

4.0

4.2

4.2

(3.5, 5.2)

0.0

(-1.1, 1.1)

High school diploma

3.8

3.6

3.6

(3.3, 4.1)

0.0

(-0.6, 0.6)

Some college

3.6

3.4

3.3

(2.9, 3.6)

-0.1

(-0.6, 0.4)

College degree

2.5

1.8

2.0

(1.7, 2.2)

0.1

(-0.2, 0.5)

15 to 24 years

2.9

2.1

2.2

(1.7, 3.0)

0.1

(-0.9, 1.2)

25 to 34 years

3.1

2.1

1.9

(1.5, 2.3)

-0.2

(-0.8, 0.3)

35 to 44 years

3.0

2.7

2.8

(2.4, 3.4)

0.2

(-0.5, 0.8)

45 to 54 years

3.2

2.9

2.6

(2.2, 3.0)

-0.4

(-1.0, 0.2)

55 to 64 years

3.5

3.4

3.5

(3.1, 4.1)

0.2

(-0.5, 0.8)

65 years or more

3.8

3.6

3.6

(3.2, 4.0)

0.0

(-0.5, 0.6)

Black

4.8

4.1

4.4

(3.7, 5.3)

0.3

(-0.7, 1.3)

Hispanic

3.6

3.2

2.9

(2.4, 3.5)

-0.3

(-1.1, 0.5)

Asian

1.5

1.7

2.2

(1.6, 3.1)

0.5

(-0.5, 1.5)

White

3.2

2.8

2.7

(2.5, 3.0)

-0.1

(-0.4, 0.2)

Other

3.8

4.1

2.6

(1.6, 4.3)

-1.4

(-3.6, 0.7)

Disabled, age 25 to 64

5.3

5.4

5.2

(4.3, 6.2)

-0.2

(-1.4, 1.0)

Not disabled, age 25 to 64

2.9

2.5

2.4

(2.2, 2.7)

0.0

(-0.4, 0.3)

Not applicable (not age 25
to 64)

3.6

3.3

3.4

(3.1, 3.7)

0.0

(-0.4, 0.5)

Income was about the same
each month

3.1

2.9

(2.7, 3.1)

-0.1

(-0.4, 0.2)

Income varied somewhat
from month to month

2.8

3.1

(2.7, 3.6)

0.3

(-0.3, 0.9)

Income varied a lot from
month to month

2.5

2.7

(1.9, 3.9)

0.3

(-1.0, 1.6)

Unknown

2.3

2.8

(2.0, 3.8)

0.5

(-0.6, 1.6)

Characteristics
All
Unbanked and
underbanked

Family income

Education

Age group

Race/Ethnicity

Disability status

Monthly income volatility

46

B.7 Telephone Banking as Primary Method Used to Access Bank Accounts by Banking Status and
Household Characteristics, 2013-2017
For all banked households that accessed their account in the past 12 months
2013
(Percent)

2015
(Percent)

2017
(Percent)

90%
Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

Employed

3.0

2.4

2.3

(2.1, 2.6)

-0.1

(-0.4, 0.2)

Unemployed

3.6

1.9

3.6

(2.5, 5.3)

1.8*

(0.1, 3.4)

Not in labor force

3.9

4.0

4.0

(3.6, 4.4)

0.0

(-0.5, 0.5)

Homeowner

3.0

2.9

2.8

(2.6, 3.1)

-0.1

(-0.4, 0.3)

Non-homeowner

4.0

3.1

3.1

(2.8, 3.5)

0.0

(-0.4, 0.5)

Married couple

2.7

2.5

2.4

(2.1, 2.6)

-0.1

(-0.4, 0.2)

Unmarried female-headed
family

4.5

4.2

3.6

(3.0, 4.2)

-0.7

(-1.5, 0.2)

Unmarried male-headed
family

2.6

2.9

3.2

(2.4, 4.1)

0.3

(-0.8, 1.4)

Female individual

4.9

3.9

4.5

(3.9, 5.0)

0.5

(-0.1, 1.2)

Male individual

2.8

2.5

2.5

(2.1, 2.9)

0.0

(-0.6, 0.6)

Other

NA

NA

NA

NA

NA

NA

U.S.-born

3.4

3.1

2.9

(2.7, 3.2)

-0.1

(-0.4, 0.2)

Foreign-born citizen

2.8

2.4

2.9

(2.2, 3.8)

0.5

(-0.5, 1.5)

Foreign-born non-citizen

2.4

2.3

2.8

(2.1, 3.7)

0.6

(-0.5, 1.6)

Spanish is not only language
spoken

3.3

2.9

2.9

(2.7, 3.1)

0.0

(-0.3, 0.3)

Spanish is only language
spoken

3.5

4.5

3.0

(2.1, 4.4)

-1.5

(-3.5, 0.5)

Metropolitan area - principal
city

3.4

2.7

2.9

(2.6, 3.3)

0.2

(-0.3, 0.7)

Metropolitan area - balance

3.0

2.9

2.7

(2.4, 3.0)

-0.2

(-0.6, 0.2)

Not in metropolitan area

3.9

3.5

3.9

(3.3, 4.5)

0.3

(-0.4, 1.1)

Not identified

3.4

3.2

2.8

(2.4, 3.3)

-0.4

(-1.1, 0.2)

Northeast

2.8

2.4

2.9

(2.4, 3.4)

0.5

(-0.1, 1.0)

Midwest

3.1

3.1

2.8

(2.5, 3.3)

-0.3

(-0.8, 0.3)

South

3.9

3.4

3.3

(2.9, 3.6)

-0.1

(-0.6, 0.3)

West

2.9

2.6

2.6

(2.2, 2.9)

0.0

(-0.5, 0.4)

Characteristics
Employment status

Homeownership

Household type

Nativity

Spanish only language
spoken

Metropolitan status

Geographic region

Excludes households with missing information on bank account access methods used. Monthly income volatility is not available in 2013. * indicates differences
that are statistically significant at the 10% level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The
population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

47 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

B.8 Online Banking as Primary Method Used to Access Bank Accounts by Banking Status and Household
Characteristics, 2013-2017
For all banked households that accessed their account in the past 12 months
2013
(Percent)

2015
(Percent)

2017
(Percent)

90%
Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

32.9

36.9

36.0

(35.4, 36.5)

-0.9*

(-1.6, -0.1)

Banked: Underbanked

26.6

27.6

26.8

(25.6, 27.9)

-0.8

(-2.4, 0.7)

Banked: Fully banked

35.1

39.9

38.9

(38.2, 39.5)

-1.0*

(-1.9, -0.1)

Banked: Underbanked status
unknown

23.5

27.6

28.5

(26.1, 30.9)

0.9

(-2.7, 4.4)

Less than $15,000

14.5

18.0

17.2

(15.9, 18.6)

-0.8

(-2.6, 1.1)

$15,000 to $30,000

17.3

20.8

19.4

(18.5, 20.5)

-1.3

(-2.8, 0.1)

$30,000 to $50,000

26.7

29.1

27.7

(26.7, 28.7)

-1.4

(-2.9, 0.0)

Characteristics
All
Unbanked and
underbanked

Family income

$50,000 to $75,000

36.8

39.7

38.0

(36.8, 39.3)

-1.6

(-3.5, 0.2)

At least $75,000

49.4

53.6

50.6

(49.7, 51.6)

-3.0*

(-4.3, -1.6)

No high school diploma

8.8

11.8

10.8

(9.7, 12.1)

-1.0

(-2.8, 0.9)

High school diploma

21.0

24.5

24.7

(23.7, 25.7)

0.2

(-1.2, 1.5)

Some college

32.5

36.8

35.0

(34.1, 36.0)

-1.7*

(-3.0, -0.4)

College degree

48.0

51.5

49.1

(48.2, 50.0)

-2.4*

(-3.8, -1.0)

15 to 24 years

27.8

31.4

26.2

(24.1, 28.4)

-5.2*

(-8.4, -2.0)

25 to 34 years

42.5

42.6

35.7

(34.3, 37.1)

-6.9*

(-8.9, -4.9)

35 to 44 years

41.5

45.8

42.4

(41.0, 43.8)

-3.4*

(-5.3, -1.5)

45 to 54 years

37.7

42.0

42.6

(41.3, 43.9)

0.6

(-1.1, 2.3)

55 to 64 years

31.6

37.3

39.0

(37.8, 40.1)

1.6*

(0.0, 3.3)

65 years or more

17.8

23.8

26.9

(26.1, 27.7)

3.1*

(2.0, 4.3)

Black

21.3

25.1

24.3

(22.5, 26.1)

-0.8

(-3.1, 1.5)

Hispanic

23.0

27.2

25.8

(24.4, 27.2)

-1.5

(-3.8, 0.8)

Asian

40.2

44.4

46.0

(43.5, 48.6)

1.7

(-1.7, 5.1)

White

35.8

40.0

39.2

(38.5, 39.8)

-0.8

(-1.7, 0.0)

Other

29.4

33.8

29.8

(26.0, 33.9)

-4.0

(-9.7, 1.7)

Disabled, age 25 to 64

24.8

25.9

26.5

(25.0, 28.1)

0.6

(-1.6, 2.8)

Not disabled, age 25 to 64

39.7

43.8

41.6

(40.9, 42.3)

-2.2*

(-3.1, -1.2)

Not applicable
(not age 25 to 64)

19.5

25.0

26.8

(26.0, 27.5)

1.7*

(0.6, 2.9)

Income was about the same
each month

37.3

36.6

(36.0, 37.2)

-0.7

(-1.5, 0.2)

Income varied somewhat
from month to month

37.4

35.2

(34.1, 36.4)

-2.1*

(-3.7, -0.5)

Income varied a lot from
month to month

33.7

35.8

(33.2, 38.6)

2.1

(-1.3, 5.5)

Unknown

30.4

29.7

(27.5, 31.9)

-0.7

(-3.7, 2.2)

Education

Age group

Race/Ethnicity

Disability status

Monthly income volatility

48

B.8 Online Banking as Primary Method Used to Access Bank Accounts by Banking Status and Household
Characteristics, 2013-2017
For all banked households that accessed their account in the past 12 months
2013
(Percent)

2015
(Percent)

2017
(Percent)

90%
Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

Employed

38.9

43.3

41.1

(40.4, 41.8)

-2.2*

(-3.1, -1.2)

Unemployed

31.1

35.3

30.2

(27.2, 33.3)

-5.1*

(-9.3, -0.9)

Not in labor force

21.5

25.2

26.9

(26.2, 27.7)

1.7*

(0.6, 2.8)

Homeowner

35.4

39.8

39.7

(39.0, 40.4)

-0.1

(-0.9, 0.8)

Non-homeowner

27.4

31.0

28.5

(27.7, 29.4)

-2.5*

(-3.7, -1.2)

Married couple

39.1

43.4

42.6

(41.7, 43.4)

-0.8

(-1.9, 0.2)

Unmarried female-headed
family

24.9

30.0

28.1

(26.7, 29.6)

-1.8

(-4.0, 0.3)

Unmarried male-headed
family

23.3

28.1

27.3

(25.2, 29.5)

-0.8

(-3.8, 2.2)

Female individual

26.7

30.4

30.4

(29.3, 31.5)

0.0

(-1.6, 1.6)

Male individual

28.4

31.9

30.0

(28.7, 31.3)

-1.9*

(-3.6, -0.1)

Other

NA

NA

NA

NA

NA

NA

U.S.-born

33.6

37.3

36.4

(35.8, 37.1)

-0.9*

(-1.7, -0.1)

Foreign-born citizen

30.0

36.1

35.3

(33.4, 37.4)

-0.8

(-3.7, 2.1)

Foreign-born non-citizen

26.0

30.8

30.5

(28.2, 32.8)

-0.3

(-3.6, 2.9)

Spanish is not only language
spoken

33.2

37.2

36.7

(36.1, 37.3)

-0.6

(-1.3, 0.2)

Spanish is only language
spoken

8.6

13.2

14.0

(12.0, 16.2)

0.8

(-3.1, 4.6)

Metropolitan area
- principal city

32.9

36.9

35.9

(34.9, 37.0)

-1.0

(-2.5, 0.4)

Metropolitan area - balance

37.0

40.8

39.4

(38.6, 40.3)

-1.3*

(-2.5, -0.1)

Not in metropolitan area

23.2

27.4

27.4

(26.0, 28.8)

-0.1

(-1.9, 1.8)

Not identified

31.1

34.0

33.5

(32.0, 35.0)

-0.5

(-2.4, 1.4)

Northeast

29.4

35.3

33.0

(31.7, 34.3)

-2.3*

(-4.2, -0.4)

Midwest

33.1

35.8

36.4

(35.3, 37.6)

0.6

(-0.8, 2.1)

South

31.4

35.5

35.4

(34.4, 36.3)

-0.1

(-1.4, 1.2)

West

37.9

41.3

38.9

(37.8, 40.0)

-2.4*

(-4.1, -0.8)

Characteristics
Employment status

Homeownership

Household type

Nativity

Spanish only language
spoken

Metropolitan status

Geographic region

Excludes households with missing information on bank account access methods used. Monthly income volatility is not available in 2013. * indicates differences
that are statistically significant at the 10% level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The
population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

49 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

B.9 M
 obile Banking as Primary Method Used to Access Bank Accounts by Banking Status and
Household Characteristics, 2013-2017
For all banked households that accessed their account in the past 12 months
2013
(Percent)

2015
(Percent)

2017
(Percent)

90%
Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

5.7

9.5

15.6

(15.2, 16.0)

6.1*

(5.6, 6.6)

Banked: Underbanked

9.5

12.6

20.8

(19.8, 21.8)

8.2*

(7.0, 9.5)

Banked: Fully banked

4.7

8.7

14.5

(14.0, 14.9)

5.8*

(5.2, 6.3)

Banked: Underbanked status
unknown

2.7

6.1

9.5

(7.9, 11.4)

3.4*

(0.9, 5.8)

Less than $15,000

4.0

7.1

11.2

(10.1, 12.5)

4.2*

(2.7, 5.6)

$15,000 to $30,000

5.3

8.1

11.7

(10.8, 12.7)

3.6*

(2.4, 4.8)

$30,000 to $50,000

6.3

9.7

16.0

(15.1, 16.9)

6.3*

(5.1, 7.4)

$50,000 to $75,000

6.4

11.3

15.8

(14.9, 16.7)

4.5*

(3.3, 5.7)

At least $75,000

5.7

9.7

17.9

(17.2, 18.6)

8.2*

(7.3, 9.0)

No high school diploma

2.4

4.0

8.2

(7.3, 9.3)

4.2*

(2.9, 5.5)

High school diploma

4.3

7.5

11.6

(10.9, 12.4)

4.1*

(3.2, 5.0)

Some college

7.4

11.6

17.5

(16.7, 18.2)

5.9*

(4.9, 6.8)

College degree

6.2

10.4

18.2

(17.5, 19.0)

7.8*

(6.9, 8.7)

15 to 24 years

20.3

25.0

36.1

(33.7, 38.4)

11.1*

(7.8, 14.3)

25 to 34 years

13.2

21.9

35.0

(33.6, 36.4)

13.1*

(11.2, 15.1)

35 to 44 years

8.9

14.3

22.6

(21.5, 23.9)

8.4*

(6.9, 9.9)

45 to 54 years

3.7

7.6

13.2

(12.4, 14.1)

5.7*

(4.6, 6.7)

55 to 64 years

1.4

3.4

7.0

(6.4, 7.7)

3.7*

(2.9, 4.4)

65 years or more

0.6

1.2

2.7

(2.4, 3.0)

1.4*

(1.0, 1.8)

Black

7.8

11.3

17.7

(16.3, 19.1)

6.4*

(4.6, 8.2)

Hispanic

8.3

12.6

19.3

(17.9, 20.7)

6.7*

(5.0, 8.4)

Asian

5.7

9.0

16.3

(14.6, 18.1)

7.3*

(4.8, 9.8)

White

5.0

8.6

14.5

(14.0, 15.0)

5.8*

(5.2, 6.4)

Other

3.7

12.5

18.5

(15.0, 22.6)

6.0*

(0.8, 11.3)

Disabled, age 25 to 64

2.7

6.6

10.0

(9.0, 11.2)

3.5*

(2.0, 5.0)

Not disabled, age 25 to 64

6.9

11.9

19.8

(19.2, 20.4)

8.0*

(7.2, 8.7)

Not applicable (not age 25
to 64)

3.9

5.2

8.2

(7.8, 8.7)

3.1*

(2.4, 3.7)

Income was about the same
each month

8.7

14.9

(14.4, 15.4)

6.2*

(5.6, 6.8)

Income varied somewhat
from month to month

13.0

19.6

(18.6, 20.7)

6.6*

(5.2, 8.0)

Income varied a lot from
month to month

13.0

19.3

(16.9, 21.9)

6.3*

(3.3, 9.3)

Unknown

5.7

10.0

(8.6, 11.6)

4.3*

(2.4, 6.2)

Characteristics
All
Unbanked and
underbanked

Family income

Education

Age group

Race/Ethnicity

Disability status

Monthly income volatility

50 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

B.9 M
 obile Banking as Primary Method Used to Access Bank Accounts by Banking Status and
Household Characteristics, 2013-2017
For all banked households that accessed their account in the past 12 months
2013
(Percent)

2015
(Percent)

2017
(Percent)

90%
Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

Employed

7.5

12.5

20.4

(19.8, 20.9)

7.8*

(7.2, 8.6)

Unemployed

8.3

11.4

21.2

(18.1, 24.7)

9.8*

(5.9, 13.6)

Not in labor force

2.0

3.7

6.3

(5.9, 6.8)

2.6*

(2.0, 3.2)

Homeowner

3.9

7.2

12.3

(11.9, 12.8)

5.1*

(4.6, 5.7)

Non-homeowner

9.6

14.0

22.1

(21.3, 22.9)

8.1*

(7.0, 9.1)

Married couple

4.8

8.5

14.8

(14.2, 15.4)

6.3*

(5.6, 7.0)

Unmarried female-headed
family

7.5

12.4

19.4

(18.1, 20.9)

7.0*

(5.2, 8.8)

Unmarried male-headed
family

8.8

12.6

17.9

(15.8, 20.1)

5.3*

(2.6, 8.0)

Female individual

5.1

7.6

12.9

(12.1, 13.8)

5.3*

(4.3, 6.3)

Male individual

7.0

11.1

17.5

(16.6, 18.6)

6.4*

(5.1, 7.8)

Other

NA

NA

NA

NA

NA

NA

U.S.-born

5.8

9.7

15.7

(15.3, 16.2)

6.0*

(5.5, 6.6)

Foreign-born citizen

4.1

6.9

12.4

(11.1, 13.8)

5.4*

(3.7, 7.2)

Foreign-born non-citizen

6.9

9.9

17.9

(16.1, 19.8)

8.0*

(5.5, 10.4)

Spanish is not only language
spoken

5.8

9.6

15.8

(15.4, 16.2)

6.2*

(5.7, 6.8)

Spanish is only language
spoken

3.5

4.8

9.3

(7.4, 11.5)

4.5*

(1.8, 7.1)

Metropolitan area - principal
city

6.8

11.1

18.1

(17.3, 19.0)

7.1*

(6.0, 8.1)

Metropolitan area - balance

6.0

9.5

15.6

(15.0, 16.3)

6.1*

(5.3, 6.9)

Not in metropolitan area

3.2

6.7

11.2

(10.1, 12.4)

4.5*

(3.2, 5.7)

Not identified

5.5

8.9

14.5

(13.4, 15.6)

5.6*

(4.3, 6.9)

Northeast

3.9

7.4

12.3

(11.4, 13.2)

4.9*

(3.8, 6.0)

Midwest

4.4

9.1

15.3

(14.3, 16.3)

6.2*

(5.0, 7.4)

South

6.7

10.0

15.9

(15.1, 16.6)

5.9*

(5.0, 6.8)

West

6.7

10.7

18.0

(17.1, 19.0)

7.4*

(6.2, 8.5)

Characteristics
Employment status

Homeownership

Household type

Nativity

Spanish only language
spoken

Metropolitan status

Geographic region

Excludes households with missing information on bank account access methods used. Monthly income volatility is not available in 2013. * indicates differences
that are statistically significant at the 10% level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The
population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

51 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

B.10 Use of Bank Teller Only to Access Bank Accounts by Banking Status and Household Characteristics,
2013-2017
For all banked households that accessed their account in the past 12 months
2013
(Percent)

2015
(Percent)

2017
(Percent)

90%
Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

17.5

14.6

12.6

(12.2, 13.0)

-2.0*

(-2.5, -1.6)

Banked: Underbanked

13.8

12.8

10.1

(9.4, 10.8)

-2.7*

(-3.9, -1.6)

Banked: Fully banked

18.3

15.0

13.1

(12.7, 13.5)

-1.9*

(-2.5, -1.3)

Banked: Underbanked status
unknown

25.5

19.3

16.2

(14.2, 18.4)

-3.1

(-6.5, 0.2)

Less than $15,000

33.7

27.4

26.3

(24.7, 27.9)

-1.1

(-3.0, 0.8)

$15,000 to $30,000

28.6

24.7

23.3

(22.2, 24.5)

-1.4

(-2.9, 0.2)

$30,000 to $50,000

19.1

16.8

15.2

(14.3, 16.1)

-1.6*

(-2.9, -0.3)

$50,000 to $75,000

12.6

11.5

10.1

(9.4, 10.8)

-1.5*

(-2.4, -0.6)

At least $75,000

7.6

6.2

4.9

(4.5, 5.3)

-1.3*

(-1.9, -0.7)

No high school diploma

39.3

33.6

30.9

(29.2, 32.7)

-2.7*

(-5.1, -0.3)

High school diploma

24.7

21.9

18.7

(17.9, 19.6)

-3.1*

(-4.3, -2.0)

Some college

14.9

12.1

10.7

(10.1, 11.3)

-1.5*

(-2.3, -0.6)

College degree

8.9

7.0

6.4

(6.0, 6.8)

-0.7*

(-1.3, 0.0)

15 to 24 years

9.6

5.8

5.2

(4.1, 6.7)

-0.5

(-2.2, 1.2)

25 to 34 years

7.0

6.1

3.5

(3.1, 4.0)

-2.6*

(-3.3, -1.8)

35 to 44 years

8.9

7.3

6.4

(5.7, 7.1)

-1.0*

(-1.9, -0.1)

45 to 54 years

12.2

9.6

8.2

(7.5, 8.9)

-1.4*

(-2.4, -0.4)

55 to 64 years

17.8

14.8

11.9

(11.2, 12.6)

-3.0*

(-3.9, -2.0)

65 years or more

36.8

30.6

27.7

(26.8, 28.6)

-2.9*

(-4.2, -1.7)

Black

18.7

15.5

12.6

(11.6, 13.8)

-2.9*

(-4.4, -1.3)

Hispanic

19.8

16.0

13.3

(12.2, 14.5)

-2.7*

(-4.4, -1.0)

Asian

16.5

12.7

11.0

(9.4, 13.0)

-1.6

(-4.1, 0.9)

White

17.0

14.4

12.6

(12.2, 13.1)

-1.8*

(-2.3, -1.2)

Other

16.6

13.6

10.2

(8.0, 12.9)

-3.4

(-7.1, 0.3)

Disabled, age 25 to 64

19.5

17.9

16.1

(14.7, 17.7)

-1.8

(-3.8, 0.3)

Not disabled, age 25 to 64

10.8

8.6

6.6

(6.3, 7.0)

-2.0*

(-2.5, -1.5)

Not applicable (not age 25
to 64)

32.2

26.5

23.9

(23.1, 24.8)

-2.6*

(-3.7, -1.4)

Income was about the same
each month

15.6

13.4

(12.9, 13.8)

-2.2*

(-2.8, -1.7)

Income varied somewhat
from month to month

10.2

8.3

(7.6, 9.2)

-1.8*

(-3.1, -0.6)

Income varied a lot from
month to month

11.5

10.1

(8.7, 11.8)

-1.4

(-3.5, 0.8)

Unknown

17.5

16.6

(14.9, 18.5)

-0.9

(-3.6, 1.7)

Characteristics
All
Unbanked and
underbanked

Family income

Education

Age group

Race/Ethnicity

Disability status

Monthly income volatility

52

B.10 Use of Bank Teller Only to Access Bank Accounts by Banking Status and Household Characteristics,
2013-2017
For all banked households that accessed their account in the past 12 months
2013
(Percent)

2015
(Percent)

2017
(Percent)

90%
Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

Employed

10.9

8.7

7.0

(6.7, 7.4)

-1.6*

(-2.0, -1.2)

Unemployed

12.8

8.7

9.3

(7.4, 11.6)

0.6

(-2.4, 3.6)

Not in labor force

30.5

26.0

23.1

(22.2, 24.0)

-2.9*

(-4.0, -1.8)

Homeowner

18.4

15.4

13.2

(12.8, 13.6)

-2.2*

(-2.8, -1.6)

Non-homeowner

15.5

13.1

11.4

(10.7, 12.0)

-1.8*

(-2.6, -0.9)

Married couple

14.5

11.8

10.1

(9.6, 10.6)

-1.7*

(-2.4, -1.1)

Unmarried female-headed
family

15.1

11.6

10.5

(9.5, 11.5)

-1.1

(-2.6, 0.4)

Unmarried male-headed
family

17.3

11.8

12.0

(10.5, 13.6)

0.2

(-2.0, 2.5)

Female individual

25.7

22.5

19.1

(18.1, 20.1)

-3.5*

(-4.9, -2.1)

Male individual

19.5

17.2

14.5

(13.6, 15.5)

-2.7*

(-3.9, -1.5)

Other

NA

NA

NA

NA

NA

NA

U.S.-born

16.8

14.1

12.3

(11.9, 12.7)

-1.8*

(-2.3, -1.3)

Foreign-born citizen

22.2

19.1

14.0

(12.7, 15.5)

-5.1*

(-7.0, -3.1)

Foreign-born non-citizen

21.0

15.6

14.3

(12.6, 16.0)

-1.3

(-3.6, 1.0)

Spanish is not only language
spoken

17.2

14.3

12.1

(11.8, 12.5)

-2.2*

(-2.6, -1.7)

Spanish is only language
spoken

37.2

32.5

26.0

(23.4, 28.8)

-6.5*

(-11.0, -1.9)

Metropolitan area - principal
city

15.7

12.2

9.9

(9.3, 10.6)

-2.3*

(-3.2, -1.4)

Metropolitan area - balance

14.9

12.4

10.9

(10.4, 11.4)

-1.5*

(-2.2, -0.7)

Not in metropolitan area

26.8

23.8

20.9

(19.5, 22.3)

-2.9*

(-4.7, -1.2)

Not identified

18.2

17.0

15.3

(14.3, 16.4)

-1.7*

(-3.0, -0.4)

Northeast

17.4

13.8

13.3

(12.4, 14.3)

-0.5

(-1.8, 0.7)

Midwest

19.6

16.9

14.5

(13.7, 15.3)

-2.4*

(-3.5, -1.3)

South

19.4

16.1

12.9

(12.3, 13.5)

-3.2*

(-4.0, -2.3)

West

12.3

10.6

9.7

(9.0, 10.3)

-0.9*

(-1.8, -0.1)

Characteristics
Employment status

Homeownership

Household type

Nativity

Spanish only language
spoken

Metropolitan status

Geographic region

Excludes households with missing information on bank account access methods used. Monthly income volatility is not available in 2013. * indicates differences
that are statistically significant at the 10% level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The
population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

53 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

B.11 N
 umber of Bank Branch Visits Among Banked Households by Banking Status and Household
Characteristics, 2017
For all banked households, row percent
Number of
Households
(1000s)

Percent of
Households

1 to 4 times
(Percent)

5 to 9 times
(Percent)

10 or more
times
(Percent)

Visited bank
branch,
frequency
unknown
(Percent)

Did not visit
bank branch
in past 12
months
(Percent)

116,652

100.0

30.8

18.2

35.4

1.6

14.0

Banked: Underbanked

24,112

100.0

32.4

17.4

37.0

0.6

12.6

Banked: Fully banked

88,181

100.0

30.7

18.6

35.5

1.0

14.3

Banked: Underbanked
status unknown

4,359

100.0

24.2

14.8

25.3

21.6

14.1

Less than $15,000

11,356

100.0

28.9

13.5

35.7

1.9

20.0

$15,000 to $30,000

16,702

100.0

29.1

15.6

38.6

2.2

14.5

$30,000 to $50,000

23,456

100.0

30.3

18.0

36.5

1.9

13.3

Characteristics

All
Unbanked and
underbanked

Family income

$50,000 to $75,000

22,727

100.0

30.7

18.6

36.6

1.2

12.8

At least $75,000

42,412

100.0

32.3

20.2

32.9

1.5

13.1

No high school diploma

9,256

100.0

27.1

13.2

39.7

2.3

17.8

High school diploma

28,994

100.0

29.3

15.9

39.3

1.9

13.6

Education

Some college

34,226

100.0

30.1

18.7

36.5

1.6

13.2

College degree

44,175

100.0

33.1

20.3

31.2

1.4

14.0

5,810

100.0

34.7

17.5

30.1

0.9

16.9

Age group
15 to 24 years
25 to 34 years

18,583

100.0

35.6

18.0

26.1

1.3

19.0

35 to 44 years

19,197

100.0

35.2

17.9

28.1

2.1

16.7

45 to 54 years

20,844

100.0

30.9

19.1

35.7

1.5

12.8

55 to 64 years

22,326

100.0

28.7

18.0

40.0

1.5

11.8

65 years or more

29,892

100.0

25.7

18.0

43.5

2.0

10.9

Black

14,503

100.0

35.3

17.7

27.2

1.8

18.0

Hispanic

13,729

100.0

35.3

16.0

29.7

1.8

17.2

Asian

6,289

100.0

34.1

17.3

26.7

2.3

19.6

White

80,391

100.0

29.0

18.7

38.4

1.5

12.2

Other

1,740

100.0

27.0

15.6

43.1

1.1

13.2

Disabled, age 25 to 64

8,975

100.0

30.2

16.1

37.1

1.0

15.6

Not disabled, age 25 to 64

71,975

100.0

32.7

18.5

32.3

1.6

14.8

Not applicable (not age
25 to 64)

35,702

100.0

27.1

17.9

41.3

1.8

11.8

Income was about the
same each month

86,505

100.0

31.4

18.4

34.7

0.8

14.7

Income varied somewhat
from month to month

19,483

100.0

31.0

18.5

38.8

0.7

10.9

Income varied a lot from
month to month

4,321

100.0

25.7

17.0

46.7

1.2

9.3

Unknown

6,343

100.0

24.9

15.1

27.6

16.0

16.4

Race/Ethnicity

Disability status

Monthly income
volatility

54

B.11 N
 umber of Bank Branch Visits Among Banked Households by Banking Status and Household
Characteristics, 2017
For all banked households, row percent
Number of
Households
(1000s)

Percent of
Households

1 to 4 times
(Percent)

5 to 9 times
(Percent)

10 or more
times
(Percent)

Visited bank
branch,
frequency
unknown
(Percent)

Did not visit
bank branch
in past 12
months
(Percent)

Employed

73,352

100.0

32.4

18.6

33.3

1.5

14.2

Unemployed

2,688

100.0

29.3

21.1

34.9

2.0

12.8

Not in labor force

40,611

100.0

28.0

17.3

39.3

1.8

13.7

Homeowner

77,695

100.0

29.9

18.9

38.1

1.6

11.5

Non-homeowner

38,957

100.0

32.6

16.7

30.1

1.8

18.9

Married couple

57,714

100.0

30.2

18.9

37.2

1.6

12.1

Unmarried female-headed
family

12,376

100.0

31.7

18.8

32.6

1.0

15.9

Unmarried male-headed
family

5,765

100.0

29.2

18.1

37.3

1.8

13.7

Female individual

21,504

100.0

31.9

16.8

32.6

1.9

16.7

Male individual

19,019

100.0

31.0

17.2

34.9

1.7

15.2

NA

NA

NA

NA

NA

NA

NA

100,388

100.0

30.1

18.5

36.6

1.5

13.3

Characteristics

Employment status

Homeownership

Household type

Other
Nativity
U.S.-born
Foreign-born citizen

9,192

100.0

34.4

17.9

28.1

3.0

16.6

Foreign-born non-citizen

7,072

100.0

35.4

14.1

28.7

2.2

19.6

113,069

100.0

30.7

18.3

35.6

1.6

13.8

3,583

100.0

32.8

14.7

31.8

3.3

17.4

Metropolitan area principal city

33,515

100.0

33.5

17.9

29.8

1.6

17.1

Metropolitan area balance

50,856

100.0

32.8

18.7

32.7

1.7

14.0

Not in metropolitan area

15,635

100.0

22.5

17.9

49.0

1.2

9.5

Not identified

16,645

100.0

26.8

17.4

42.6

1.9

11.4

Northeast

20,668

100.0

29.5

17.8

36.8

2.0

13.9

Midwest

25,352

100.0

27.8

18.3

41.4

1.5

11.0

South

44,000

100.0

32.7

18.1

32.4

1.7

15.1

West

26,632

100.0

31.5

18.5

33.8

1.4

14.8

Spanish only language
spoken
Spanish is not only
language spoken
Spanish is only language
spoken
Metropolitan status

Geographic region

Excludes households with missing information on whether the household visited a bank branch. NA indicates that the sample size is too small to produce a precise
estimate. - indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of
rounding.

55 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

B.12 Number of Bank Branch Visits Among Banked Households That Visited a Branch by Banking Status
and Household Characteristics, 2017
For all banked households that visited a bank branch in the past 12 months, row percent
Number of
Households
(1000s)

Percent of
Households

1 to 4 times
(Percent)

5 to 9 times
(Percent)

10 or more
times
(Percent)

Visited bank
branch,
frequency
unknown
(Percent)

100,377

100.0

35.8

21.1

41.2

1.9

Banked: Underbanked

21,065

100.0

37.1

19.9

42.3

0.7

Banked: Fully banked

75,567

100.0

35.8

21.6

41.5

1.1

Banked: Underbanked
status unknown

3,745

100.0

28.1

17.2

29.5

25.1

Less than $15,000

9,090

100.0

36.1

16.9

44.6

2.3

$15,000 to $30,000

14,285

100.0

34.0

18.3

45.1

2.6

$30,000 to $50,000

20,332

100.0

35.0

20.8

42.1

2.1

$50,000 to $75,000

19,818

100.0

35.2

21.4

42.0

1.4

At least $75,000

36,852

100.0

37.1

23.3

37.9

1.7

No high school diploma

7,612

100.0

32.9

16.1

48.2

2.8

High school diploma

25,062

100.0

33.9

18.4

45.5

2.3

Some college

29,713

100.0

34.6

21.5

42.1

1.8

College degree

37,989

100.0

38.5

23.6

36.3

1.6

15 to 24 years

4,830

100.0

41.7

21.0

36.2

1.1

25 to 34 years

15,050

100.0

44.0

22.2

32.2

1.5

35 to 44 years

15,990

100.0

42.2

21.5

33.7

2.5

45 to 54 years

18,181

100.0

35.5

21.9

40.9

1.7

55 to 64 years

19,680

100.0

32.5

20.5

45.4

1.6

65 years or more

26,646

100.0

28.8

20.2

48.8

2.2

Black

11,896

100.0

43.1

21.6

33.1

2.2

Hispanic

11,363

100.0

42.6

19.4

35.8

2.2

Asian

5,060

100.0

42.4

21.6

33.2

2.9

White

70,548

100.0

33.1

21.4

43.8

1.8

Other

1,511

100.0

31.1

17.9

49.7

1.3

Disabled, age 25 to 64

7,577

100.0

35.8

19.1

44.0

1.2

Not disabled, age 25 to 64

61,324

100.0

38.3

21.8

38.0

1.9

Not applicable (not age
25 to 64)

31,476

100.0

30.8

20.3

46.8

2.1

73,802

100.0

36.8

21.5

40.7

1.0

Characteristics

All
Unbanked and
underbanked

Family income

Education

Age group

Race/Ethnicity

Disability status

Monthly income
volatility
Income was about the
same each month

56

B.12 Number of Bank Branch Visits Among Banked Households That Visited a Branch by Banking Status
and Household Characteristics, 2017
For all banked households that visited a bank branch in the past 12 months, row percent
Number of
Households
(1000s)

Percent of
Households

1 to 4 times
(Percent)

5 to 9 times
(Percent)

10 or more
times
(Percent)

Visited bank
branch,
frequency
unknown
(Percent)

Income varied somewhat
from month to month

17,356

100.0

34.8

20.8

43.6

0.8

Income varied a lot from
month to month

3,918

100.0

28.3

18.7

51.6

1.4

Unknown

5,302

100.0

29.8

18.0

33.0

19.2

Employed

62,966

100.0

37.8

21.6

38.8

1.8

Unemployed

2,345

100.0

33.6

24.2

40.0

2.3

Not in labor force

35,065

100.0

32.4

20.0

45.5

2.1

Homeowner

68,764

100.0

33.8

21.4

43.1

1.8

Non-homeowner

31,613

100.0

40.1

20.5

37.1

2.2

Married couple

50,746

100.0

34.4

21.5

42.3

1.9

Unmarried female-headed
family

10,403

100.0

37.7

22.4

38.7

1.2

Unmarried male-headed
family

4,977

100.0

33.8

20.9

43.2

2.1

Female individual

17,912

100.0

38.3

20.1

39.2

2.3

Male individual

16,128

100.0

36.6

20.2

41.2

2.0

NA

NA

NA

NA

NA

NA

87,022

100.0

34.8

21.3

42.2

1.7

Characteristics

Employment status

Homeownership

Household type

Other
Nativity
U.S.-born
Foreign-born citizen

7,667

100.0

41.2

21.5

33.7

3.6

Foreign-born non-citizen

5,688

100.0

44.0

17.5

35.7

2.7

Spanish is not only
language spoken

97,417

100.0

35.7

21.2

41.3

1.9

Spanish is only language
spoken

2,960

100.0

39.7

17.8

38.5

4.0

Metropolitan area principal city

27,769

100.0

40.5

21.6

35.9

2.0

Metropolitan area balance

43,712

100.0

38.2

21.7

38.1

2.0

Not in metropolitan area

14,155

100.0

24.9

19.7

54.1

1.3

Not identified

14,742

100.0

30.3

19.6

48.0

2.1

Spanish only language
spoken

Metropolitan status

Geographic region
Northeast

17,789

100.0

34.2

20.6

42.8

2.3

Midwest

22,564

100.0

31.2

20.6

46.5

1.7

South

37,341

100.0

38.5

21.3

38.1

2.0

West

22,683

100.0

37.0

21.7

39.6

1.7

NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater
than zero. Estimates do not always reconcile to totals because of rounding.

57 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

B.13 Number of Bank Branch Visits Among Unbanked Households by Previous Banking Status and
Household Characteristics, 2017
For all unbanked households, row percent
Number of
Households
(1000s)

Percent of
Households

1 to 4 times
(Percent)

5 to 9 times
(Percent)

10 or more
times
(Percent)

Visited bank
branch,
frequency
unknown
(Percent)

Did not visit
bank branch
in past 12
months
(Percent)

7,728

100.0

7.7

2.2

4.7

0.1

85.3

Once had bank account

3,699

100.0

11.6

3.8

6.1

-

78.5

Never had bank account

3,993

100.0

4.0

0.8

3.2

0.2

91.8

NA

NA

NA

NA

NA

NA

NA

Less than $15,000

3,769

100.0

6.6

1.7

3.6

0.2

88.0

$15,000 to $30,000

2,258

100.0

7.1

2.4

5.8

-

84.7

$30,000 to $50,000

1,180

100.0

12.1

2.0

6.1

-

79.8

$50,000 to $75,000

NA

NA

NA

NA

NA

NA

NA

At least $75,000

NA

NA

NA

NA

NA

NA

NA

No high school diploma

2,589

100.0

3.8

2.6

4.2

0.2

89.1

High school diploma

2,891

100.0

6.8

2.3

4.0

-

86.9

Some college

1,756

100.0

13.6

1.5

6.8

0.1

78.0

492

100.0

11.6

2.2

4.1

-

82.1

15 to 24 years

578

100.0

5.9

1.0

9.2

0.3

83.5

25 to 34 years

1,670

100.0

10.0

2.5

3.4

0.1

84.1

35 to 44 years

1,539

100.0

8.2

1.1

4.1

-

86.7

45 to 54 years

1,485

100.0

5.4

4.2

5.4

-

84.9

55 to 64 years

1,357

100.0

8.9

2.0

5.2

-

83.9

65 years or more

1,099

100.0

5.9

1.7

3.7

0.4

88.4

Black

2,827

100.0

8.3

1.7

2.2

-

87.7

Hispanic

2,126

100.0

5.3

2.3

3.7

0.2

88.6

Asian

NA

NA

NA

NA

NA

NA

NA

White

2,403

100.0

9.1

3.0

8.9

0.1

78.9

Other

NA

NA

NA

NA

NA

NA

NA

Disabled, age 25 to 64

1,887

100.0

6.0

2.5

4.7

-

86.8

Not disabled, age 25 to 64

4,164

100.0

9.1

2.4

4.4

-

84.1

Not applicable (not age
25 to 64)

1,677

100.0

5.9

1.4

5.6

0.4

86.7

Income was about the
same each month

5,164

100.0

7.5

2.3

4.9

0.1

85.2

Income varied somewhat
from month to month

1,400

100.0

9.1

1.9

4.1

-

84.9

Characteristics

All
Previously banked

Unknown
Family income

Education

College degree
Age group

Race/Ethnicity

Disability status

Monthly income
volatility

58

B.13 Number of Bank Branch Visits Among Unbanked Households by Previous Banking Status and
Household Characteristics, 2017
For all unbanked households, row percent
Number of
Households
(1000s)

Percent of
Households

1 to 4 times
(Percent)

5 to 9 times
(Percent)

10 or more
times
(Percent)

Visited bank
branch,
frequency
unknown
(Percent)

Did not visit
bank branch
in past 12
months
(Percent)

Income varied a lot from
month to month

642

100.0

9.6

2.2

4.8

0.3

83.1

Unknown

522

100.0

3.3

2.2

4.1

-

90.4

3,303

100.0

10.2

2.8

5.7

0.1

81.2

639

100.0

9.4

3.2

3.6

-

83.8

3,785

100.0

5.2

1.5

4.0

0.1

89.1

Characteristics

Employment status
Employed
Unemployed
Not in labor force
Homeownership
Homeowner

1,687

100.0

6.3

2.7

5.2

-

85.7

Non-homeowner

6,041

100.0

8.1

2.1

4.6

0.1

85.2

Married couple

1,428

100.0

7.6

1.6

4.1

-

86.7

Unmarried female-headed
family

2,196

100.0

10.5

1.2

4.3

-

84.0

631

100.0

5.4

1.5

4.3

-

88.7

Female individual

1,647

100.0

7.7

3.7

3.5

0.1

85.0

Male individual

1,775

100.0

5.0

2.9

7.1

0.3

84.7

NA

NA

NA

NA

NA

NA

NA

5,990

100.0

8.3

2.2

5.3

-

84.2

NA

NA

NA

NA

NA

NA

NA

1,292

100.0

6.2

2.5

3.5

0.3

87.5

Spanish is not only
language spoken

6,643

100.0

8.2

2.4

5.0

0.1

84.4

Spanish is only language
spoken

1,085

100.0

4.6

1.4

3.0

-

91.0

Metropolitan area principal city

3,266

100.0

8.4

2.5

2.9

0.1

86.1

Metropolitan area balance

2,251

100.0

8.3

2.1

5.0

-

84.6

Not in metropolitan area

1,237

100.0

6.4

0.6

8.0

-

85.0

974

100.0

5.6

3.4

6.3

0.3

84.4

Northeast

1,196

100.0

5.4

3.1

5.5

0.2

85.9

Midwest

1,404

100.0

13.0

2.0

5.4

-

79.6

South

3,515

100.0

6.9

1.2

4.6

-

87.3

West

1,614

100.0

6.4

4.0

3.7

0.3

85.5

Household type

Unmarried male-headed
family

Other
Nativity
U.S.-born
Foreign-born citizen
Foreign-born non-citizen
Spanish only language
spoken

Metropolitan status

Not identified
Geographic region

Excludes households with missing information on whether the household visited a bank branch. NA indicates that the sample size is too small to produce a precise
estimate. - indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of
rounding.

59 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

B.14 M
 obile Activities Among Banked Households by Banking Status and Household Characteristics, 2017
For all banked households, row percent	
Number of
Households
(1000s)

Percent of
Households

Checked
email about
an account
(Percent)

Text
message
alert
(Percent)

Checked
balance or
transactions
(Percent)

Bill
payment
(Percent)

Sent money
to others
(Percent)

Transferred
money
between
accounts
(Percent)

Deposited
a check
electronically
(Percent)

120,843

100.0

44.1

34.0

35.4

26.5

13.7

25.4

18.0

Banked:
Underbanked

24,181

100.0

52.8

42.3

42.5

30.7

16.9

29.5

19.7

Banked: Fully
banked

88,464

100.0

44.3

33.9

35.7

27.0

13.7

26.1

18.8

Banked:
Underbanked
status unknown

8,198

100.0

17.2

11.5

11.4

8.1

3.7

5.5

4.2

Less than $15,000

11,882

100.0

26.4

18.5

18.3

11.1

5.8

10.0

6.4

$15,000 to $30,000

17,410

100.0

29.6

20.3

21.2

13.8

6.0

11.6

7.7

$30,000 to $50,000

24,316

100.0

38.8

28.4

30.4

21.6

9.9

19.7

12.9

$50,000 to $75,000

23,418

100.0

46.0

34.7

36.1

27.4

13.0

25.9

17.7

At least $75,000

43,819

100.0

56.7

46.4

48.1

37.9

21.4

37.8

28.3

No high school
diploma

9,668

100.0

25.0

17.5

14.8

10.0

4.4

8.0

5.0

High school
diploma

30,185

100.0

33.6

24.8

25.2

17.8

7.3

15.6

9.2

Some college

35,442

100.0

45.3

34.1

36.5

26.6

12.6

25.6

16.2

College degree

45,548

100.0

54.3

43.6

45.8

35.6

20.7

35.3

28.0

15 to 24 years

5,964

100.0

67.6

45.2

59.2

40.1

22.6

39.3

27.3

25 to 34 years

19,210

100.0

67.6

50.6

60.7

45.0

26.5

44.4

34.4

35 to 44 years

19,862

100.0

59.8

45.2

50.2

38.2

19.3

36.6

26.9

45 to 54 years

21,675

100.0

49.0

39.4

39.6

30.3

14.6

28.8

19.2

55 to 64 years

23,032

100.0

37.0

30.5

25.6

19.1

9.4

18.0

11.6

65 years or more

31,101

100.0

17.0

13.4

10.2

7.7

3.1

6.9

4.4

Black

15,131

100.0

46.3

38.9

35.0

25.3

15.4

24.1

14.8

Hispanic

14,327

100.0

49.6

39.8

37.0

29.5

15.1

25.0

16.2

Asian

6,621

100.0

53.5

44.4

41.7

33.4

21.5

28.4

25.3

White

82,995

100.0

42.0

31.3

34.6

25.5

12.5

25.3

18.3

Other

1,770

100.0

45.9

35.3

39.3

29.5

13.5

29.7

16.7

Disabled, age 25
to 64

9,255

100.0

32.3

25.2

24.0

17.1

7.6

15.1

9.8

Not disabled, age
25 to 64

74,523

100.0

55.0

42.9

45.5

34.4

18.2

33.3

24.0

Not applicable (not
age 25 to 64)

37,065

100.0

25.2

18.5

18.1

12.9

6.2

12.1

8.1

Characteristics

All
Unbanked and
underbanked

Family income

Education

Age group

Race/Ethnicity

Disability status

60

B.14 M
 obile Activities Among Banked Households by Banking Status and Household Characteristics, 2017
For all banked households, row percent	
Number of
Households
(1000s)

Percent of
Households

Checked
email about
an account
(Percent)

Text
message
alert
(Percent)

Checked
balance or
transactions
(Percent)

Bill
payment
(Percent)

Sent money
to others
(Percent)

Transferred
money
between
accounts
(Percent)

Deposited
a check
electronically
(Percent)

Income was about
the same each
month

86,931

100.0

44.3

34.0

35.5

26.8

13.9

25.5

18.1

Income varied
somewhat from
month to month

19,543

100.0

53.8

42.1

44.9

32.8

16.5

32.3

22.7

Income varied a
lot from month to
month

4,335

100.0

51.9

41.3

43.6

30.0

18.3

32.4

24.9

Unknown

10,034

100.0

20.6

15.1

13.2

10.0

4.5

7.6

5.2

Employed

75,863

100.0

54.9

42.6

45.7

34.3

18.0

33.3

23.7

Unemployed

2,750

100.0

49.2

40.1

40.3

28.8

16.3

28.5

21.3

Not in labor force

42,230

100.0

24.4

18.2

16.6

12.2

5.8

10.9

7.6

Homeowner

80,380

100.0

41.5

32.0

32.9

25.3

12.4

24.4

17.2

Non-homeowner

40,463

100.0

49.4

38.0

40.5

28.8

16.3

27.2

19.7

Married couple

59,588

100.0

47.6

37.2

38.5

29.4

14.9

28.8

20.5

Unmarried femaleheaded family

12,836

100.0

49.0

37.3

39.6

28.2

13.6

25.6

17.1

Unmarried maleheaded family

5,948

100.0

50.3

37.3

37.9

27.8

15.3

24.1

16.6

Female individual

22,420

100.0

32.0

23.9

25.8

19.1

10.1

18.2

13.0

Male individual

19,778

100.0

42.1

32.5

33.4

24.1

13.2

23.0

16.8

NA

NA

NA

NA

NA

NA

NA

NA

NA

Characteristics

Monthly income
volatility

Employment
status

Homeownership

Household type

Other
Nativity
U.S.-born

103,737

100.0

43.4

33.2

35.6

26.4

13.4

25.7

18.1

Foreign-born
citizen

9,653

100.0

45.9

37.6

32.8

25.0

13.9

22.2

16.5

Foreign-born noncitizen

7,453

100.0

51.4

41.3

36.2

28.7

17.7

24.3

18.2

117,104

100.0

44.3

34.2

35.9

26.8

13.9

25.8

18.3

3,739

100.0

37.5

27.7

19.6

15.0

7.4

11.5

7.4

Metropolitan area principal city

34,890

100.0

49.6

40.0

39.5

29.9

18.1

29.1

21.8

Metropolitan area balance

52,797

100.0

45.9

36.3

36.7

28.3

14.2

26.5

19.4

Not in metropolitan
area

16,066

100.0

31.5

20.5

25.3

16.7

6.1

16.0

8.6

Not identified

17,090

100.0

39.5

27.6

32.8

22.9

10.4

23.1

14.9

Spanish only
language spoken
Spanish is not only
language spoken
Spanish is only
language spoken
Metropolitan
status

61 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

B.14 M
 obile Activities Among Banked Households by Banking Status and Household Characteristics, 2017
For all banked households, row percent	
Number of
Households
(1000s)

Percent of
Households

Checked
email about
an account
(Percent)

Text
message
alert
(Percent)

Checked
balance or
transactions
(Percent)

Bill
payment
(Percent)

Sent money
to others
(Percent)

Transferred
money
between
accounts
(Percent)

Deposited
a check
electronically
(Percent)

Northeast

21,419

100.0

41.0

30.4

31.7

24.5

12.3

22.5

17.7

Midwest

26,220

100.0

40.9

29.9

34.8

24.8

11.7

24.3

16.2

South

45,547

100.0

44.8

34.8

34.7

25.6

13.2

24.5

17.0

West

27,658

100.0

48.4

39.5

40.0

31.1

17.5

30.0

21.6

Characteristics

Geographic
region

NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than
zero. Estimates do not always reconcile to totals because of rounding.

62

B.15 M
 obile Phone Access by Banking Status and Household Characteristics, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90%
Confidence
Interval, 2017

Difference
(2017-2015)

90%
Confidence
Interval,
Difference

82.7

84.2

84.5

(84.1, 84.9)

0.3

(-0.2, 0.9)

Unbanked

68.1

69.0

70.5

(68.2, 72.7)

1.5

(-1.5, 4.4)

Banked: Underbanked

90.5

91.4

92.8

(92.1, 93.4)

1.4*

(0.4, 2.3)

Banked: Fully banked

86.8

88.6

90.0

(89.6, 90.4)

1.4*

(0.8, 2.0)

Banked: Underbanked status
unknown

22.0

16.7

15.1

(13.4, 16.9)

-1.6

(-3.9, 0.7)

Less than $15,000

69.2

72.3

72.2

(70.8, 73.6)

-0.1

(-2.1, 1.9)

$15,000 to $30,000

74.4

77.7

77.8

(76.6, 79.0)

0.1

(-1.4, 1.6)

$30,000 to $50,000

82.3

84.7

84.1

(83.2, 85.0)

-0.5

(-1.6, 0.6)

$50,000 to $75,000

88.3

87.3

88.0

(87.3, 88.7)

0.7

(-0.5, 1.9)

At least $75,000

91.6

90.9

90.3

(89.7, 90.9)

-0.6

(-1.5, 0.3)

No high school diploma

67.0

71.1

72.1

(70.6, 73.6)

1.1

(-1.1, 3.3)

High school diploma

78.2

80.8

81.4

(80.6, 82.3)

0.6

(-0.5, 1.8)

Some college

85.4

86.3

86.0

(85.2, 86.7)

-0.3

(-1.3, 0.7)

College degree

89.5

89.1

88.9

(88.3, 89.4)

-0.3

(-1.1, 0.6)

15 to 24 years

88.9

88.2

90.9

(89.5, 92.1)

2.7*

(0.5, 4.9)

25 to 34 years

89.9

89.8

89.8

(88.8, 90.7)

0.0

(-1.2, 1.2)

35 to 44 years

89.1

87.9

88.5

(87.7, 89.3)

0.6

(-0.7, 1.8)

45 to 54 years

86.6

87.6

87.8

(86.9, 88.5)

0.2

(-0.9, 1.3)

55 to 64 years

83.5

84.8

85.5

(84.6, 86.4)

0.7

(-0.5, 1.8)

65 years or more

67.3

73.6

74.0

(73.1, 74.9)

0.4

(-0.8, 1.7)

Black

79.1

80.7

82.2

(80.9, 83.4)

1.5

(-0.3, 3.3)

Hispanic

80.0

81.3

82.9

(81.6, 84.1)

1.6

(0.0, 3.3)

Asian

86.4

84.7

82.6

(80.9, 84.2)

-2.1

(-4.7, 0.5)

White

83.7

85.3

85.4

(85.0, 85.9)

0.1

(-0.5, 0.8)

Other

81.1

88.7

85.6

(82.7, 88.0)

-3.1

(-6.7, 0.4)

Disabled, age 25 to 64

78.2

79.8

81.2

(79.8, 82.5)

1.3

(-0.6, 3.3)

Not disabled, age 25 to 64

88.4

88.6

88.8

(88.2, 89.2)

0.2

(-0.5, 0.9)

Not applicable (not age 25
to 64)

71.2

76.2

76.9

(76.1, 77.6)

0.7

(-0.4, 1.8)

Income was about the same
each month

89.0

91.0

(90.6, 91.4)

2.0*

(1.5, 2.6)

Income varied somewhat
from month to month

93.7

95.8

(95.2, 96.3)

2.1*

(1.3, 3.0)

Income varied a lot from
month to month

93.3

94.6

(93.3, 95.7)

1.3

(-0.4, 3.1)

Unknown

10.1

5.1

(4.4, 6.0)

-4.9*

(-6.3, -3.6)

Characteristics

All
Unbanked and
underbanked

Family income

Education

Age group

Race/Ethnicity

Disability status

Monthly income volatility

63 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

B.15 M
 obile Phone Access by Banking Status and Household Characteristics, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90%
Confidence
Interval, 2017

Difference
(2017-2015)

90%
Confidence
Interval,
Difference

Employed

89.0

89.1

89.4

(88.9, 89.9)

0.3

(-0.4, 1.0)

Unemployed

85.0

87.6

84.1

(81.8, 86.2)

-3.5*

(-6.2, -0.8)

Not in labor force

71.2

75.4

76.2

(75.4, 76.9)

0.8

(-0.2, 1.8)

Homeowner

83.5

85.2

85.4

(84.9, 85.9)

0.2

(-0.5, 0.9)

Non-homeowner

81.2

82.3

82.9

(82.1, 83.7)

0.6

(-0.4, 1.7)

Married couple

86.8

87.8

87.4

(86.8, 88.0)

-0.4

(-1.2, 0.4)

Unmarried female-headed
family

84.2

84.9

86.0

(84.9, 87.0)

1.1

(-0.5, 2.6)

Unmarried male-headed
family

84.3

85.4

88.4

(86.7, 89.8)

3.0*

(0.7, 5.2)

Female individual

73.2

76.7

77.6

(76.7, 78.6)

1.0

(-0.4, 2.3)

Male individual

79.5

81.4

81.9

(80.9, 82.9)

0.5

(-0.9, 1.8)

Other

NA

NA

NA

NA

NA

NA

U.S.-born

83.1

84.7

85.1

(84.6, 85.5)

0.4

(-0.2, 1.1)

Foreign-born citizen

80.8

81.9

80.1

(78.4, 81.6)

-1.8

(-3.9, 0.3)

Foreign-born non-citizen

79.2

80.6

82.4

(80.8, 83.9)

1.8

(-0.5, 4.0)

Spanish is not only language
spoken

83.0

84.4

84.9

(84.4, 85.3)

0.5

(-0.1, 1.0)

Spanish is only language
spoken

70.2

73.1

75.3

(72.5, 77.9)

2.2

(-2.0, 6.4)

Metropolitan area - principal
city

82.3

83.9

84.0

(83.2, 84.7)

0.1

(-1.0, 1.2)

Metropolitan area - balance

84.6

85.0

85.1

(84.5, 85.6)

0.0

(-0.8, 0.9)

Not in metropolitan area

78.2

82.2

82.9

(81.6, 84.2)

0.8

(-0.7, 2.2)

Not identified

82.8

84.2

85.4

(84.2, 86.6)

1.3

(-0.3, 2.9)

Northeast

81.4

81.6

82.8

(81.8, 83.9)

1.2

(-0.1, 2.6)

Midwest

82.7

85.0

86.2

(85.3, 87.0)

1.2*

(0.1, 2.3)

South

82.9

84.7

84.9

(84.2, 85.6)

0.1

(-0.8, 1.1)

West

83.4

84.4

83.6

(82.6, 84.5)

-0.9

(-2.1, 0.4)

Characteristics

Employment status

Homeownership

Household type

Nativity

Spanish only language
spoken

Metropolitan status

Geographic region

Monthly income volatility is not available in 2013. * indicates differences that are statistically significant at the 10% level. NA indicates that the sample size is
too small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always
reconcile to totals because of rounding.

64

B.16 Smartphone Access by Banking Status and Household Characteristics, 2013-2017
For all households
Characteristics

All

2013
(Percent)

2015
(Percent)

2017
(Percent)

90%
Confidence
Interval, 2017

Difference
(2017-2015)

90%
Confidence
Interval,
Difference

55.7

67.1

72.7

(72.1, 73.2)

5.6*

(4.9, 6.2)

Unbanked and
underbanked
Unbanked

33.1

42.9

49.5

(47.2, 51.8)

6.6*

(3.7, 9.4)

Banked: Underbanked

64.5

75.5

83.2

(82.3, 84.0)

7.7*

(6.4, 9.0)

Banked: Fully banked

59.0

71.1

77.6

(77.0, 78.2)

6.5*

(5.8, 7.3)

Banked: Underbanked status
unknown

13.6

13.3

12.0

(10.6, 13.5)

-1.4

(-3.4, 0.7)

Less than $15,000

31.3

43.9

49.5

(47.9, 51.1)

5.6*

(3.5, 7.8)

$15,000 to $30,000

37.9

50.6

56.9

(55.5, 58.3)

6.3*

(4.5, 8.2)

$30,000 to $50,000

51.0

64.6

69.2

(68.1, 70.3)

4.6*

(3.1, 6.1)

$50,000 to $75,000

63.4

73.9

79.2

(78.3, 80.1)

5.3*

(3.9, 6.6)

At least $75,000

77.7

84.1

86.6

(85.9, 87.3)

2.5*

(1.6, 3.5)

No high school diploma

30.1

41.4

48.3

(46.6, 50.0)

6.9*

(4.5, 9.4)

High school diploma

44.2

57.6

64.6

(63.7, 65.6)

7.0*

(5.6, 8.4)

Some college

59.4

70.5

75.6

(74.7, 76.4)

5.1*

(3.9, 6.3)

College degree

70.8

79.7

82.6

(82.0, 83.3)

2.9*

(1.9, 3.9)

15 to 24 years

76.2

82.5

86.8

(85.0, 88.5)

4.4*

(1.7, 7.0)

25 to 34 years

76.5

84.0

86.9

(85.9, 87.9)

2.9*

(1.5, 4.2)

Family income

Education

Age group

35 to 44 years

72.1

80.9

83.4

(82.5, 84.3)

2.5*

(1.1, 4.0)

45 to 54 years

62.8

75.4

81.3

(80.2, 82.3)

5.9*

(4.4, 7.3)

55 to 64 years

48.7

63.9

72.1

(70.9, 73.2)

8.1*

(6.6, 9.7)

65 years or more

23.2

38.2

47.6

(46.6, 48.6)

9.4*

(8.1, 10.7)

Black

52.3

63.5

70.2

(68.7, 71.6)

6.7*

(4.6, 8.7)

Hispanic

55.7

66.3

72.7

(71.3, 74.0)

6.4*

(4.5, 8.2)

Asian

68.0

75.4

77.0

(75.1, 78.7)

1.6

(-1.1, 4.3)

White

55.6

67.3

72.8

(72.3, 73.4)

5.5*

(4.8, 6.3)

Other

50.0

69.3

72.0

(68.3, 75.3)

2.7

(-2.5, 8.0)

Disabled, age 25 to 64

39.4

54.3

61.9

(60.3, 63.6)

7.6*

(5.2, 10.0)

Not disabled, age 25 to 64

68.1

78.8

83.3

(82.7, 83.8)

4.5*

(3.7, 5.2)

Not applicable (not age 25
to 64)

32.8

46.2

54.3

(53.4, 55.1)

8.1*

(6.9, 9.3)

Income was about the same
each month

69.2

76.9

(76.4, 77.4)

7.7*

(7.0, 8.4)

Income varied somewhat
from month to month

81.7

88.0

(87.2, 88.8)

6.3*

(5.0, 7.5)

Income varied a lot from
month to month

77.6

84.6

(82.6, 86.4)

6.9*

(4.4, 9.5)

Unknown

7.2

3.7

(3.1, 4.4)

-3.5*

(-4.7, -2.2)

Race/Ethnicity

Disability status

Monthly income volatility

65 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

B.16 Smartphone Access by Banking Status and Household Characteristics, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90%
Confidence
Interval, 2017

Difference
(2017-2015)

90%
Confidence
Interval,
Difference

Employed

69.1

79.6

83.9

(83.3, 84.4)

4.3*

(3.5, 5.1)

Unemployed

57.3

70.5

75.9

(73.0, 78.5)

5.4*

(1.6, 9.1)

Not in labor force

31.8

45.4

53.2

(52.4, 54.0)

7.8*

(6.6, 8.9)

Homeowner

55.4

67.8

73.2

(72.6, 73.8)

5.4*

(4.7, 6.2)

Non-homeowner

56.3

65.9

71.7

(70.7, 72.6)

5.8*

(4.5, 7.0)

Married couple

62.6

74.0

78.4

(77.8, 79.1)

4.4*

(3.5, 5.3)

Unmarried female-headed
family

58.5

71.2

76.9

(75.7, 78.0)

5.7*

(3.9, 7.5)

Unmarried male-headed
family

61.0

73.1

79.1

(77.1, 81.0)

6.0*

(3.4, 8.6)

Female individual

39.1

50.8

59.0

(58.0, 60.1)

8.2*

(6.6, 9.8)

Male individual

50.0

61.0

66.8

(65.6, 68.0)

5.8*

(4.1, 7.5)

Other

NA

NA

NA

NA

NA

NA

U.S.-born

55.6

67.2

72.8

(72.3, 73.3)

5.5*

(4.8, 6.3)

Foreign-born citizen

57.5

65.9

70.5

(68.7, 72.3)

4.6*

(2.1, 7.2)

Foreign-born non-citizen

54.4

66.5

73.6

(71.9, 75.2)

7.1*

(4.5, 9.6)

Spanish is not only language
spoken

56.1

67.5

73.1

(72.6, 73.6)

5.6*

(4.9, 6.3)

Spanish is only language
spoken

36.2

46.9

60.4

(57.6, 63.2)

13.6*

(8.8, 18.3)

Metropolitan area - principal
city

58.8

69.1

74.3

(73.4, 75.2)

5.2*

(4.0, 6.5)

Metropolitan area - balance

59.8

70.3

74.7

(74.0, 75.4)

4.4*

(3.4, 5.4)

Not in metropolitan area

42.0

56.7

63.3

(62.0, 64.7)

6.6*

(5.0, 8.3)

Not identified

52.8

63.6

71.7

(70.1, 73.3)

8.1*

(6.1, 10.1)

Northeast

54.6

64.0

71.3

(70.1, 72.6)

7.3*

(5.5, 9.1)

Midwest

52.1

66.5

73.2

(72.2, 74.2)

6.7*

(5.3, 8.1)

South

56.2

67.1

72.4

(71.6, 73.3)

5.4*

(4.3, 6.4)

West

59.2

70.0

73.5

(72.4, 74.5)

3.5*

(2.0, 4.9)

Characteristics

Employment status

Homeownership

Household type

Nativity

Spanish only language
spoken

Metropolitan status

Geographic region

Monthly income volatility is not available in 2013. * indicates differences that are statistically significant at the 10% level. NA indicates that the sample size is too
small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile
to totals because of rounding.

66

B.17 Internet Access at Home by Banking Status and Household Characteristics, 2015-2017
For all households
2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

72.0

72.6

(72.0, 73.1)

0.6

(-0.2, 1.4)

Unbanked

27.7

28.5

(26.5, 30.5)

0.8

(-1.9, 3.6)

Banked: Underbanked

72.8

76.1

(75.0, 77.0)

3.2*

(1.8, 4.6)

Banked: Fully banked

80.6

81.4

(80.8, 82.0)

0.8*

(0.0, 1.6)

Banked: Underbanked status unknown

14.3

12.6

(11.2, 14.3)

-1.6

(-3.8, 0.5)

Less than $15,000

40.3

40.9

(39.5, 42.4)

0.6

(-1.5, 2.8)

$15,000 to $30,000

54.9

54.5

(53.1, 55.9)

-0.4

(-2.4, 1.5)

$30,000 to $50,000

71.3

70.4

(69.3, 71.4)

-0.9

(-2.5, 0.6)

$50,000 to $75,000

82.4

81.2

(80.2, 82.1)

-1.2

(-2.6, 0.2)

At least $75,000

90.0

88.9

(88.2, 89.5)

-1.1*

(-2.0, -0.2)

No high school diploma

37.3

38.5

(36.9, 40.1)

1.2

(-1.3, 3.8)

High school diploma

61.5

62.0

(61.0, 63.0)

0.4

(-0.9, 1.8)

Some college

76.6

76.0

(75.1, 76.8)

-0.6

(-1.8, 0.7)

College degree

87.2

86.7

(86.1, 87.3)

-0.5

(-1.5, 0.5)

15 to 24 years

73.6

77.8

(75.8, 79.8)

4.3*

(1.3, 7.3)

25 to 34 years

76.9

78.2

(77.1, 79.3)

1.3

(-0.3, 2.9)

35 to 44 years

78.1

77.4

(76.3, 78.5)

-0.7

(-2.2, 0.9)

45 to 54 years

76.9

77.7

(76.5, 78.8)

0.7

(-0.8, 2.3)

55 to 64 years

73.6

73.2

(72.1, 74.2)

-0.4

(-1.9, 1.0)

65 years or more

58.8

60.6

(59.6, 61.6)

1.8*

(0.4, 3.2)

Black

57.5

60.7

(59.1, 62.3)

3.2*

(1.0, 5.4)

Hispanic

61.2

62.9

(61.3, 64.4)

1.6

(-0.4, 3.7)

Asian

79.9

78.5

(76.6, 80.2)

-1.4

(-4.1, 1.3)

White

76.6

76.7

(76.1, 77.2)

0.1

(-0.7, 0.9)

Other

67.6

66.9

(63.1, 70.4)

-0.7

(-5.9, 4.5)

Disabled, age 25 to 64

55.4

56.0

(54.3, 57.8)

0.6

(-1.8, 3.1)

Not disabled, age 25 to 64

79.4

79.4

(78.8, 80.0)

0.1

(-0.7, 0.9)

Not applicable (not age 25 to 64)

61.5

63.5

(62.6, 64.4)

2.1*

(0.8, 3.3)

Income was about the same each
month

76.4

78.2

(77.7, 78.8)

1.8*

(1.0, 2.6)

Income varied somewhat from month
to month

80.5

82.9

(81.8, 83.9)

2.4*

(0.9, 3.9)

Income varied a lot from month to
month

74.5

79.1

(76.6, 81.4)

4.6*

(1.6, 7.6)

Unknown

8.3

4.0

(3.3, 4.8)

-4.3*

(-5.8, -2.9)

Characteristics
All
Unbanked and underbanked

Family income

Education

Age group

Race/Ethnicity

Disability status

Monthly income volatility

67 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

B.17 Internet Access at Home by Banking Status and Household Characteristics, 2015-2017
For all households
2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

Employed

79.8

80.1

(79.4, 80.7)

0.2

(-0.6, 1.1)

Unemployed

66.2

68.0

(64.9, 70.9)

1.7

(-2.4, 5.9)

Not in labor force

59.0

60.1

(59.3, 61.0)

1.2

(-0.1, 2.4)

Homeowner

77.7

77.3

(76.7, 77.9)

-0.4

(-1.2, 0.4)

Non-homeowner

62.1

64.3

(63.4, 65.2)

2.2*

(1.0, 3.4)

Married couple

82.5

82.0

(81.3, 82.6)

-0.5

(-1.3, 0.3)

Unmarried female-headed family

66.0

67.6

(66.1, 69.0)

1.6

(-0.4, 3.6)

Unmarried male-headed family

69.6

70.2

(67.8, 72.4)

0.6

(-2.8, 4.0)

Female individual

59.2

60.9

(59.8, 62.1)

1.7*

(0.0, 3.4)

Male individual

62.3

63.6

(62.3, 64.8)

1.2

(-0.5, 3.0)

Other

NA

NA

NA

NA

NA

U.S.-born

73.0

73.6

(73.1, 74.2)

0.6

(-0.2, 1.4)

Foreign-born citizen

71.3

70.5

(68.8, 72.2)

-0.8

(-3.3, 1.7)

Foreign-born non-citizen

60.6

62.1

(60.1, 64.1)

1.5

(-1.2, 4.2)

Spanish is not only language spoken

72.7

73.7

(73.2, 74.2)

1.0*

(0.2, 1.7)

Spanish is only language spoken

39.7

44.6

(41.6, 47.5)

4.9

(-0.1, 9.9)

Metropolitan area - principal city

69.9

72.0

(71.0, 72.9)

2.1*

(0.8, 3.5)

Metropolitan area - balance

76.6

75.9

(75.1, 76.6)

-0.7

(-1.7, 0.3)

Not in metropolitan area

63.6

64.6

(63.1, 66.1)

1.0

(-0.9, 2.8)

Not identified

70.8

71.6

(69.9, 73.1)

0.8

(-1.4, 2.9)

Northeast

73.1

74.4

(73.1, 75.7)

1.3

(-0.2, 2.9)

Midwest

73.0

74.0

(73.0, 75.0)

1.1

(-0.3, 2.5)

South

68.8

69.8

(68.9, 70.7)

1.0

(-0.2, 2.2)

West

75.4

74.4

(73.3, 75.5)

-1.0

(-2.6, 0.6)

Characteristics
Employment status

Homeownership

Household type

Nativity

Spanish only language spoken

Metropolitan status

Geographic region

* indicates differences that are statistically significant at the 10% level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an
estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

68

C.1 Prepaid Card Use by Banking Status and Household Characteristics, 2013-2017
For all households
Characteristics
All

2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

7.9

9.8

9.2

(8.8, 9.5)

-0.6*

(-1.0, -0.2)

Unbanked and
underbanked
Unbanked

22.3

27.1

26.9

(25.2, 28.6)

-0.2

(-2.8, 2.3)

Banked: Underbanked

13.1

15.4

14.5

(13.5, 15.5)

-1.0

(-2.3, 0.4)

Banked: Fully banked

5.3

6.9

6.7

(6.4, 7.0)

-0.2

(-0.6, 0.2)

Banked: Underbanked
status unknown

0.7

2.2

1.9

(1.4, 2.5)

-0.3

(-1.2, 0.5)

Less than $15,000

11.4

14.3

13.0

(12.0, 14.1)

-1.3

(-2.7, 0.0)

$15,000 to $30,000

8.3

10.8

10.4

(9.6, 11.2)

-0.4

(-1.5, 0.7)

$30,000 to $50,000

8.3

8.8

9.1

(8.5, 9.8)

0.3

(-0.7, 1.2)

$50,000 to $75,000

6.4

9.2

7.7

(7.1, 8.4)

-1.5*

(-2.4, -0.5)

At least $75,000

6.5

8.1

8.0

(7.5, 8.5)

0.0

(-0.7, 0.6)

No high school diploma

8.9

11.0

10.3

(9.2, 11.5)

-0.7

(-2.3, 0.9)

High school diploma

8.1

10.3

9.3

(8.8, 9.9)

-1.0*

(-1.8, -0.2)

Some college

8.8

10.8

10.0

(9.4, 10.6)

-0.8

(-1.6, 0.1)

College degree

6.7

8.0

8.0

(7.6, 8.5)

0.0

(-0.6, 0.6)

15 to 24 years

12.7

12.4

15.1

(13.4, 17.0)

2.7*

(0.3, 5.2)

25 to 34 years

10.9

12.6

11.0

(10.1, 11.8)

-1.6*

(-2.8, -0.4)

Family income

Education

Age group

35 to 44 years

10.3

11.4

10.8

(10.0, 11.5)

-0.6

(-1.8, 0.5)

45 to 54 years

9.1

11.0

10.7

(10.0, 11.5)

-0.2

(-1.3, 0.8)

55 to 64 years

6.4

9.3

8.7

(8.0, 9.3)

-0.6

(-1.5, 0.3)

65 years or more

3.0

5.5

4.9

(4.5, 5.4)

-0.6

(-1.3, 0.1)

Race/Ethnicity
Black

11.5

13.9

13.3

(12.3, 14.4)

-0.5

(-2.0, 0.9)

Hispanic

7.8

9.6

7.9

(7.1, 8.8)

-1.7*

(-3.0, -0.4)

Asian

4.4

5.7

7.2

(6.0, 8.7)

1.5

(-0.3, 3.3)

White

7.3

9.1

8.5

(8.1, 8.9)

-0.6*

(-1.0, -0.1)

Other

13.8

17.0

15.9

(12.7, 19.7)

-1.1

(-5.8, 3.6)

Disabled, age 25 to 64

12.4

15.2

15.7

(14.4, 17.0)

0.5

(-1.3, 2.2)

Not disabled, age 25 to 64

8.7

10.4

9.4

(9.1, 9.8)

-0.9*

(-1.5, -0.4)

Not applicable
(not age 25 to 64)

4.7

6.8

6.7

(6.2, 7.2)

-0.1

(-0.8, 0.6)

Income was about the
same each month

9.2

8.9

(8.5, 9.3)

-0.3

(-0.8, 0.2)

Income varied somewhat
from month to month

13.5

12.6

(11.7, 13.4)

-1.0

(-2.1, 0.2)

Income varied a lot from
month to month

15.5

12.8

(11.2, 14.5)

-2.7*

(-4.9, -0.5)

Unknown

3.7

3.2

(2.6, 3.9)

-0.5

(-1.4, 0.4)

Disability status

Monthly income
volatility

69 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

C.1 Prepaid Card Use by Banking Status and Household Characteristics, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

Employed

8.4

9.9

9.6

(9.2, 10.0)

-0.3

(-0.9, 0.2)

Unemployed

14.8

18.4

16.9

(14.7, 19.3)

-1.5

(-4.8, 1.8)

Not in labor force

6.2

8.7

7.8

(7.4, 8.3)

-0.9*

(-1.5, -0.2)

Homeowner

5.9

8.0

7.3

(7.0, 7.6)

-0.7*

(-1.1, -0.2)

Non-homeowner

11.6

12.9

12.4

(11.8, 13.0)

-0.5

(-1.4, 0.4)

Married couple

7.1

8.9

8.1

(7.7, 8.5)

-0.8*

(-1.4, -0.3)

Unmarried female-headed
family

13.1

15.4

15.9

(14.7, 17.1)

0.5

(-1.2, 2.2)

Unmarried male-headed
family

10.2

13.0

11.9

(10.5, 13.4)

-1.1

(-3.4, 1.2)

Female individual

6.3

7.6

7.3

(6.8, 7.9)

-0.3

(-1.2, 0.6)

Male individual

7.2

9.4

8.7

(8.0, 9.5)

-0.6

(-1.7, 0.4)

Other

NA

NA

NA

NA

NA

NA

U.S.-born

8.3

10.1

9.6

(9.3, 10.0)

-0.5*

(-1.0, 0.0)

Foreign-born citizen

4.0

6.3

6.2

(5.2, 7.4)

-0.1

(-1.7, 1.5)

Foreign-born non-citizen

6.8

9.0

6.7

(5.7, 7.8)

-2.3*

(-3.7, -0.9)

Spanish is not only
language spoken

7.9

9.8

9.3

(9.0, 9.6)

-0.5*

(-0.9, -0.1)

Spanish is only language
spoken

6.8

8.5

5.7

(4.4, 7.3)

-2.8*

(-5.6, -0.1)

Metropolitan area principal city

8.2

10.0

9.4

(8.8, 10.0)

-0.6

(-1.6, 0.3)

Metropolitan area - balance

7.2

9.1

8.3

(7.9, 8.7)

-0.8*

(-1.4, -0.3)

Not in metropolitan area

8.8

11.1

10.3

(9.5, 11.2)

-0.8

(-2.1, 0.5)

Not identified

8.2

9.7

10.1

(9.3, 11.1)

0.4

(-0.7, 1.5)

Northeast

6.6

8.4

7.9

(7.2, 8.6)

-0.6

(-1.6, 0.4)

Midwest

8.9

10.2

10.0

(9.3, 10.7)

-0.2

(-1.1, 0.8)

South

8.4

10.7

9.5

(9.1, 10.0)

-1.2*

(-1.9, -0.5)

West

7.1

8.8

8.7

(8.1, 9.4)

-0.1

(-0.9, 0.8)

Characteristics
Employment status

Homeownership

Household type

Nativity

Spanish only language
spoken

Metropolitan status

Geographic region

Monthly income volatility is not available in 2013. * indicates differences that are statistically significant at the 10% level. NA indicates that the sample size is too
small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile
to totals because of rounding.

70

C.2 Prepaid

Card Use Among Unbanked Households by Previous Banking Status and Household
Characteristics, 2013-2017
For all unbanked households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

22.3

27.1

26.9

(25.2, 28.6)

-0.2

(-2.8, 2.3)

Once had bank account

33.0

37.4

36.7

(33.9, 39.5)

-0.7

(-4.7, 3.2)

Never had bank account

13.4

18.7

19.3

(17.2, 21.5)

0.6

(-2.7, 3.8)

Unknown

NA

NA

NA

NA

NA

NA

Less than $15,000

20.9

28.5

25.3

(23.0, 27.8)

-3.2

(-6.5, 0.2)

$15,000 to $30,000

23.3

24.2

27.5

(24.4, 30.8)

3.3

(-1.2, 7.8)

$30,000 to $50,000

28.3

26.8

31.8

(27.1, 36.9)

5.0

(-2.0, 11.9)

$50,000 to $75,000

19.8

NA

NA

NA

NA

NA

At least $75,000

NA

NA

NA

NA

NA

NA

No high school diploma

18.4

21.4

20.5

(17.5, 23.8)

-0.9

(-5.1, 3.3)

High school diploma

22.4

30.7

27.3

(24.6, 30.3)

-3.3

(-7.3, 0.6)

Some college

30.0

30.8

37.3

(33.3, 41.6)

6.6*

(0.7, 12.5)

College degree

17.3

25.4

20.4

(14.2, 28.4)

-5.0

(-15.5, 5.4)

15 to 24 years

21.1

35.7

26.0

(19.1, 34.4)

-9.7

(-19.8, 0.5)

25 to 34 years

25.7

33.0

33.4

(28.8, 38.2)

0.4

(-5.7, 6.5)

35 to 44 years

24.9

27.3

29.4

(26.0, 33.1)

2.1

(-2.9, 7.1)

45 to 54 years

25.0

25.9

28.8

(24.7, 33.3)

2.9

(-2.4, 8.2)

55 to 64 years

18.7

22.7

24.9

(20.8, 29.5)

2.2

(-4.2, 8.5)

65 years or more

8.9

13.4

14.6

(11.1, 19.0)

1.2

(-4.0, 6.4)

Black

25.1

30.9

32.2

(29.2, 35.3)

1.3

(-3.3, 5.9)

Hispanic

12.2

16.3

13.8

(11.4, 16.5)

-2.5

(-6.8, 1.8)

Asian

NA

NA

NA

NA

NA

NA

White

28.2

32.7

33.2

(30.1, 36.5)

0.5

(-3.7, 4.7)

Other

28.8

NA

30.3

(22.0, 40.1)

NA

NA

Disabled, age 25 to 64

27.9

30.4

31.4

(27.7, 35.4)

1.0

(-4.5, 6.6)

Not disabled, age 25 to 64

22.8

26.9

28.4

(25.9, 30.9)

1.5

(-2.1, 5.1)

Not applicable (not age 25
to 64)

15.0

24.0

18.5

(15.1, 22.5)

-5.5*

(-10.7, -0.4)

Income was about the
same each month

30.0

29.1

(26.8, 31.4)

-1.0

(-4.3, 2.3)

Income varied somewhat
from month to month

31.1

34.5

(30.2, 39.2)

3.4

(-2.7, 9.5)

Income varied a lot from
month to month

31.7

25.7

(19.8, 32.6)

-6.0

(-14.0, 2.0)

Unknown

5.2

8.4

(5.7, 12.1)

3.2

(-0.5, 6.9)

Characteristics
All
Previously banked

Family income

Education

Age group

Race/Ethnicity

Disability status

Monthly income
volatility

71 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

C.2 Prepaid

Card Use Among Unbanked Households by Previous Banking Status and Household
Characteristics, 2013-2017
For all unbanked households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

Employed

23.2

29.0

30.3

(27.5, 33.4)

1.4

(-2.4, 5.2)

Unemployed

27.5

35.5

30.6

(24.7, 37.2)

-5.0

(-13.3, 3.3)

Not in labor force

19.8

23.6

23.3

(20.8, 26.0)

-0.3

(-3.8, 3.2)

Homeowner

16.1

21.2

21.5

(18.4, 24.9)

0.3

(-4.0, 4.7)

Non-homeowner

24.0

28.6

28.4

(26.3, 30.6)

-0.3

(-3.3, 2.8)

Married couple

20.6

25.7

19.5

(16.1, 23.4)

-6.2*

(-11.0, -1.4)

Unmarried female-headed
family

28.4

33.3

38.1

(34.2, 42.1)

4.8

(-0.3, 10.0)

Unmarried male-headed
family

18.7

28.7

27.3

(21.4, 34.1)

-1.4

(-10.8, 8.0)

Female individual

20.2

22.5

21.1

(17.7, 24.9)

-1.4

(-7.0, 4.1)

Male individual

18.7

23.8

25.2

(21.5, 29.4)

1.5

(-3.5, 6.4)

Other

NA

NA

NA

NA

NA

NA

U.S.-born

26.6

31.7

31.9

(29.9, 33.9)

0.2

(-2.8, 3.3)

Foreign-born citizen

6.0

NA

NA

NA

NA

NA

Foreign-born non-citizen

9.1

14.2

10.0

(7.5, 13.2)

-4.2

(-8.5, 0.0)

Spanish is not only
language spoken

23.8

29.0

29.6

(27.8, 31.5)

0.6

(-2.0, 3.2)

Spanish is only language
spoken

8.0

9.8

10.4

(7.4, 14.5)

0.6

(-5.0, 6.2)

Metropolitan area principal city

21.3

26.0

24.9

(22.1, 27.9)

-1.1

(-5.5, 3.2)

Metropolitan area - balance

22.5

26.2

23.7

(20.8, 26.8)

-2.5

(-6.6, 1.6)

Not in metropolitan area

22.3

29.5

33.5

(29.4, 37.9)

4.0

(-2.1, 10.1)

Not identified

25.0

30.4

33.3

(28.3, 38.8)

2.9

(-4.6, 10.5)

Northeast

19.3

25.6

22.4

(18.3, 27.1)

-3.2

(-9.5, 3.0)

Midwest

26.7

32.5

34.4

(29.7, 39.4)

1.9

(-4.8, 8.5)

South

23.6

28.4

27.6

(25.2, 30.3)

-0.8

(-4.5, 2.8)

West

17.9

20.0

22.2

(19.0, 25.8)

2.2

(-3.0, 7.5)

Characteristics
Employment status

Homeownership

Household type

Nativity

Spanish only language
spoken

Metropolitan status

Geographic region

Monthly income volatility is not available in 2013. * indicates differences that are statistically significant at the 10% level. NA indicates that the sample size is
too small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always
reconcile to totals because of rounding.

72

C.3 Prepaid

Card Use by State, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

7.9

9.8

9.2

(8.8, 9.5)

-0.6*

(-1.0, -0.2)

AL

6.8

11.9

13.7

(11.3, 16.5)

1.8

(-1.5, 5.2)

AK

7.8

7.8

8.3

(6.3, 10.9)

0.6

(-3.0, 4.2)

AZ

6.4

7.3

9.3

(7.3, 11.7)

2.0

(-0.6, 4.6)

AR

10.2

17.7

11.0

(9.3, 13.0)

-6.7*

(-10.4, -2.9)

CA

7.0

8.9

8.7

(7.8, 9.7)

-0.2

(-1.6, 1.2)

CO

9.4

9.2

8.4

(6.2, 11.2)

-0.8

(-4.5, 2.9)

CT

6.5

7.1

6.0

(4.3, 8.3)

-1.1

(-4.2, 2.0)

DE

5.8

7.8

7.8

(5.6, 10.7)

0.0

(-3.4, 3.4)

DC

9.0

10.2

10.8

(8.9, 13.1)

0.7

(-2.1, 3.4)

FL

7.6

9.5

7.6

(6.6, 8.9)

-1.9

(-3.7, 0.0)

GA

9.1

11.3

10.0

(8.1, 12.2)

-1.3

(-4.3, 1.7)

Geography
All
State

HI

3.5

6.2

4.6

(3.1, 6.9)

-1.6

(-4.3, 1.1)

ID

5.9

9.3

10.9

(8.8, 13.6)

1.6

(-1.8, 5.0)

IL

8.0

7.3

8.4

(6.8, 10.3)

1.1

(-1.3, 3.4)

IN

9.0

8.1

11.1

(8.8, 13.9)

3.0

(-0.2, 6.1)

IA

10.1

9.9

7.8

(5.9, 10.2)

-2.1

(-5.2, 0.9)

KS

9.8

11.8

12.3

(8.0, 18.6)

0.5

(-5.2, 6.2)

KY

10.2

12.3

9.1

(6.8, 12.1)

-3.2

(-6.8, 0.4)

LA

8.2

11.4

11.0

(9.2, 13.0)

-0.4

(-3.5, 2.7)

ME

8.7

10.3

9.0

(6.8, 11.8)

-1.3

(-5.6, 2.9)

MD

6.7

11.0

10.4

(7.8, 13.6)

-0.6

(-4.3, 3.1)

MA

5.1

8.4

8.6

(6.8, 10.7)

0.2

(-2.4, 2.8)

MI

8.2

11.9

9.5

(7.6, 11.8)

-2.4

(-5.7, 0.8)

MN

8.2

12.7

9.2

(7.1, 11.8)

-3.5

(-7.3, 0.3)

MS

14.9

11.4

15.4

(12.3, 19.0)

3.9*

(1.1, 6.8)

MO

9.6

12.7

11.8

(10.0, 13.8)

-0.9

(-4.1, 2.3)

MT

5.2

8.0

8.7

(7.1, 10.6)

0.7

(-1.7, 3.1)

NE

8.1

13.9

11.3

(8.4, 15.0)

-2.6

(-7.0, 1.8)

NV

7.1

11.1

6.4

(4.6, 8.7)

-4.7*

(-7.8, -1.6)

NH

9.4

7.8

7.7

(5.8, 10.1)

-0.1

(-3.2, 2.9)

NJ

7.0

8.1

9.3

(7.5, 11.4)

1.2

(-1.4, 3.9)

NM

9.6

8.4

6.9

(5.5, 8.6)

-1.5

(-3.4, 0.4)

NY

6.8

7.9

6.4

(5.3, 7.7)

-1.5

(-3.4, 0.4)

NC

6.6

10.0

8.0

(6.4, 9.9)

-2.0

(-4.5, 0.5)

ND

9.5

11.0

10.4

(8.1, 13.2)

-0.6

(-4.0, 2.8)

OH

9.4

9.9

11.8

(9.9, 13.9)

1.9

(-0.7, 4.5)

OK

12.9

13.4

11.5

(9.0, 14.4)

-2.0

(-5.5, 1.5)

OR

7.6

10.1

10.9

(8.6, 13.8)

0.8

(-2.8, 4.3)

73 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

C.3 Prepaid

Card Use by State, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

PA

6.1

9.8

9.4

(7.9, 11.1)

-0.4

(-2.9, 2.2)

RI

9.6

10.2

7.4

(5.7, 9.8)

-2.7

(-6.3, 0.8)

SC

8.1

9.2

8.0

(6.2, 10.4)

-1.2

(-4.4, 2.0)

SD

8.5

10.7

9.7

(6.3, 14.7)

-1.0

(-4.8, 2.8)

TN

8.5

12.5

10.4

(8.5, 12.7)

-2.1

(-5.5, 1.2)

TX

9.3

10.2

9.3

(8.0, 10.8)

-0.9

(-2.7, 1.0)

UT

7.6

10.6

13.6

(10.7, 17.3)

3.1

(-1.4, 7.6)

VT

6.8

7.7

6.8

(5.1, 9.0)

-0.9

(-3.8, 1.9)

VA

6.3

9.3

9.2

(7.7, 11.1)

0.0

(-2.6, 2.5)

WA

6.2

7.2

7.4

(5.8, 9.3)

0.2

(-2.1, 2.5)

WV

6.3

10.2

10.6

(8.2, 13.7)

0.4

(-4.4, 5.2)

WI

10.4

9.2

8.2

(6.2, 10.8)

-1.0

(-3.6, 1.7)

WY

7.1

9.9

7.6

(5.4, 10.8)

-2.3

(-5.3, 0.7)

Geography

* indicates differences that are statistically significant at the 10% level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an
estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

74

C.4 Prepaid Card Use by MSA, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90%
Confidence
Interval,
Difference

7.9

9.8

9.2

(8.8, 9.5)

-0.6*

(-1.0, -0.2)

Albuquerque, NM

8.6

7.8

4.0

(2.5, 6.2)

-3.8*

(-7.0, -0.7)

Atlanta-Sandy SpringsRoswell, GA~

8.6

8.6

9.2

(7.2, 11.5)

0.5

(-2.9, 3.9)

Geography

All
MSA

Austin-Round Rock, TX

5.5

10.1

7.2

(4.3, 12.0)

-2.8

(-8.7, 3.0)

Baltimore-ColumbiaTowson, MD

8.2

10.2

11.6

(7.6, 17.3)

1.5

(-4.6, 7.6)

Baton Rouge, LA

NA

8.2

6.7

(3.0, 14.3)

-1.5

(-7.9, 5.0)

Billings, MT~

NA

9.7

8.9

(5.3, 14.8)

-0.7

(-8.4, 6.9)

Birmingham-Hoover, AL

5.4

8.8

6.6

(4.0, 10.8)

-2.1

(-6.8, 2.5)

Boise City, ID

4.4

6.2

8.7

(5.9, 12.5)

2.4

(-2.2, 7.0)

Boston-CambridgeNewton, MA-NH~

6.5

9.2

9.8

(7.5, 12.6)

0.5

(-2.9, 3.9)

Burlington-South
Burlington, VT~

5.5

9.2

5.4

(2.6, 10.8)

-3.8

(-8.8, 1.2)

Charlotte-ConcordGastonia, NC-SC~

6.2

8.5

6.1

(3.9, 9.5)

-2.4

(-7.0, 2.2)

Chicago-Naperville-Elgin,
IL-IN-WI

6.5

7.2

7.3

(5.7, 9.3)

0.1

(-2.5, 2.7)

Cincinnati, OH-KY-IN~

6.3

8.7

8.4

(5.1, 13.4)

-0.4

(-5.3, 4.6)

Cleveland-Elyria, OH

7.4

13.1

8.0

(5.3, 11.9)

-5.2*

(-10.2, 0.0)

Columbus, OH~

12.3

11.7

9.7

(6.0, 15.3)

-2.0

(-7.7, 3.8)

Dallas-Fort Worth-Arlington,
TX~

7.7

12.3

9.7

(7.5, 12.5)

-2.6

(-6.0, 0.8)

Denver-Aurora-Lakewood,
CO

8.6

9.2

6.3

(3.9, 9.9)

-2.9

(-7.5, 1.7)

Detroit-Warren-Dearborn,
MI

7.5

9.3

8.8

(6.3, 12.2)

-0.5

(-4.7, 3.7)

Fargo, ND-MN

11.0

17.2

16.8

(11.8, 23.3)

-0.4

(-7.9, 7.0)

Greenville-AndersonMauldin, SC~

NA

3.5

9.1

(5.3, 15.1)

5.6*

(0.1, 11.0)

Hartford-West HartfordEast Hartford, CT~

8.2

11.7

4.8

(2.5, 8.8)

-6.9*

(-12.8, -1.0)

Houston-The WoodlandsSugar Land, TX~

10.2

8.8

9.0

(6.6, 12.1)

0.1

(-3.7, 4.0)

Huntington-Ashland, WVKY-OH~

NA

NA

20.4

(13.6, 29.4)

NA

NA

Indianapolis-CarmelAnderson, IN~

11.2

9.7

10.7

(7.4, 15.3)

1.0

(-4.5, 6.5)

Jackson, MS~

NA

13.4

8.9

(5.6, 13.9)

-4.5

(-10.3, 1.4)

Kansas City, MO-KS~

11.4

13.5

14.2

(10.4, 19.3)

0.7

(-4.9, 6.3)

Knoxville, TN~

NA

NA

11.1

(6.5, 18.2)

NA

NA

Las Vegas-HendersonParadise, NV

7.5

12.1

5.6

(3.7, 8.3)

-6.5*

(-10.1, -2.9)

Little Rock-North Little
Rock-Conway, AR

11.8

21.7

12.4

(9.1, 16.6)

-9.3*

(-16.3, -2.3)

Los Angeles-Long BeachAnaheim, CA

5.5

7.3

6.7

(5.3, 8.5)

-0.6

(-2.9, 1.6)

75 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

C.4 Prepaid Card Use by MSA, 2013-2017
For all households
Geography

2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90%
Confidence
Interval,
Difference

Louisville/Jefferson County,
KY-IN~

10.8

8.9

7.0

(3.9, 12.4)

-1.9

(-7.5, 3.7)

Manchester-Nashua, NH~

NA

7.4

4.7

(2.3, 9.2)

-2.7

(-6.9, 1.4)

Memphis, TN-MS-AR~

12.4

14.7

14.2

(10.1, 19.7)

-0.4

(-7.5, 6.7)

Miami-Fort LauderdaleWest Palm Beach, FL

6.2

10.1

6.7

(4.8, 9.3)

-3.4

(-7.2, 0.4)

Milwaukee-Waukesha-West
Allis, WI

12.5

12.2

10.2

(5.7, 17.5)

-2.0

(-9.2, 5.2)

Minneapolis-St. PaulBloomington, MN-WI~

8.8

12.2

11.6

(8.9, 14.9)

-0.6

(-4.8, 3.5)

Nashville-DavidsonMurfreesboro-Franklin, TN~

6.0

13.9

12.7

(8.9, 17.8)

-1.1

(-8.8, 6.5)

New Orleans-Metairie, LA~

8.1

9.9

8.3

(4.9, 13.6)

-1.6

(-7.1, 3.8)

New York-Newark-Jersey
City, NY-NJ-PA~

5.6

7.4

6.3

(5.2, 7.6)

-1.1

(-2.7, 0.6)

Oklahoma City, OK

11.9

17.4

8.2

(4.7, 13.8)

-9.2*

(-16.2, -2.3)

Omaha-Council Bluffs,
NE-IA

10.3

18.1

10.0

(7.0, 14.1)

-8.1*

(-14.5, -1.7)

Orlando-KissimmeeSanford, FL

6.1

7.8

7.1

(4.2, 11.9)

-0.7

(-5.5, 4.1)

Philadelphia-CamdenWilmington, PA-NJ-DE-MD

4.8

6.6

10.7

(8.5, 13.5)

4.2*

(0.7, 7.6)

Phoenix-Mesa-Scottsdale,
AZ

6.7

6.4

9.2

(6.7, 12.7)

2.9

(-0.7, 6.4)

Pittsburgh, PA

9.8

18.1

11.7

(8.2, 16.5)

-6.4

(-13.6, 0.8)

Portland-South Portland,
ME~

5.2

6.8

8.0

(4.8, 13.0)

1.2

(-4.3, 6.8)

Portland-VancouverHillsboro, OR-WA

6.5

11.1

10.9

(8.2, 14.5)

-0.2

(-4.7, 4.3)

Providence-Warwick,
RI-MA~

9.8

11.7

6.1

(4.5, 8.3)

-5.6*

(-9.3, -1.9)

Riverside-San BernardinoOntario, CA

5.3

11.3

11.5

(8.3, 15.8)

0.3

(-5.4, 5.9)

Sacramento-RosevilleArden-Arcade, CA

8.4

10.2

10.5

(7.3, 14.9)

0.3

(-5.0, 5.6)

St. Louis, MO-IL~

10.8

10.3

10.8

(8.1, 14.1)

0.4

(-4.3, 5.1)

Salisbury, MD-DE~

NA

3.2

7.6

(2.5, 20.8)

4.3

(-3.8, 12.5)

Salt Lake City, UT~

9.9

8.9

10.2

(6.7, 15.2)

1.3

(-4.2, 6.8)

San Antonio-New
Braunfels, TX

10.1

14.9

6.8

(4.4, 10.3)

-8.1*

(-13.4, -2.7)

San Diego-Carlsbad, CA

8.5

7.5

8.4

(6.0, 11.7)

0.9

(-2.8, 4.6)

San Francisco-OaklandHayward, CA

7.8

7.5

7.6

(5.6, 10.3)

0.1

(-3.2, 3.3)

San Jose-Sunnyvale-Santa
Clara, CA

6.5

NA

10.9

(6.0, 19.1)

NA

NA

Seattle-Tacoma-Bellevue,
WA

5.9

6.6

7.2

(5.1, 10.0)

0.6

(-2.7, 3.8)

Sioux Falls, SD

10.3

8.2

10.0

(6.5, 15.1)

1.8

(-5.3, 8.8)

Tampa-St. PetersburgClearwater, FL

7.7

8.3

5.3

(3.2, 8.7)

-3.0

(-6.9, 1.0)

76

C.4 Prepaid Card Use by MSA, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90%
Confidence
Interval,
Difference

Tulsa, OK

14.9

11.9

14.0

(9.8, 19.6)

2.1

(-4.9, 9.0)

Urban Honolulu, HI

4.5

6.9

5.6

(3.6, 8.7)

-1.3

(-4.9, 2.2)

Virginia Beach-NorfolkNewport News, VA-NC~

7.0

9.7

13.2

(9.1, 18.7)

3.5

(-3.6, 10.5)

Washington-ArlingtonAlexandria, DC-VA-MDWV~

6.5

9.1

7.3

(5.6, 9.4)

-1.9

(-4.6, 0.9)

Wichita, KS~

14.0

17.0

7.9

(4.3, 14.1)

-9.1*

(-16.9, -1.3)

Worcester, MA-CT~

NA

NA

7.7

(4.1, 14.0)

NA

NA

Geography

~ indicates areas with geographic boundary changes between the 2013 and 2015 surveys. See Appendix 1 (FDIC Technical Notes) for details. * indicates
differences that are statistically significant at the 10% level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of
zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

77 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

C.5 Sources

of Prepaid Cards by Banking Status and Household Characteristics, 2017
For all households that used prepaid cards in the past 12 months, row percent
Number of
Households
(1000s)

Percent of
Households

Bank
location
or bank
website
(Percent)

Store or
website
that is not
a bank
(Percent)

Government
agency
(Percent)

Employer
payroll card
(Percent)

Family or
friends
(Percent)

Other
(Percent)

Unknown
(Percent)

11,834

100.0

13.3

45.4

15.0

9.3

15.0

8.4

0.6

Unbanked

2,265

100.0

5.1

44.6

31.5

13.9

3.1

7.6

0.6

Banked:
Underbanked

3,502

100.0

14.9

48.4

12.4

9.6

13.5

8.3

0.6

Banked: Fully
banked

5,915

100.0

15.7

44.2

10.3

7.3

19.7

8.9

0.6

NA

NA

NA

NA

NA

NA

NA

NA

NA

Less than
$15,000

2,077

100.0

8.1

41.3

34.1

8.6

6.3

6.4

0.4

$15,000 to
$30,000

2,057

100.0

12.6

43.2

20.9

10.4

11.3

6.3

1.0

$30,000 to
$50,000

2,335

100.0

13.3

49.2

11.6

10.1

14.4

9.0

0.7

$50,000 to
$75,000

1,835

100.0

15.6

45.9

7.3

7.6

21.6

9.8

0.6

At least $75,000

3,529

100.0

15.7

46.5

6.8

9.5

19.2

9.6

0.4

No high school
diploma

1,281

100.0

9.3

45.3

31.6

10.3

5.2

4.0

-

High school
diploma

3,114

100.0

11.0

45.1

18.8

10.8

11.7

7.3

1.3

Some college

3,741

100.0

14.1

46.8

13.4

9.5

16.0

7.6

0.4

College degree

3,698

100.0

16.0

44.4

7.8

7.5

20.1

11.5

0.4

15 to 24 years

1,002

100.0

7.9

46.0

11.6

17.0

18.0

4.8

1.2

25 to 34 years

2,300

100.0

14.2

44.8

12.0

11.6

16.0

8.5

0.5

35 to 44 years

2,318

100.0

10.9

50.3

16.5

9.0

14.8

7.7

0.1

45 to 54 years

2,495

100.0

13.5

46.2

15.0

9.7

13.3

9.2

0.4

55 to 64 years

2,119

100.0

15.5

42.7

18.0

6.2

12.3

8.0

0.8

65 years or more

1,601

100.0

16.2

41.3

15.7

5.0

18.2

10.5

0.9

Black

2,429

100.0

11.7

47.2

21.5

10.2

7.2

8.0

0.6

Hispanic

1,318

100.0

14.4

48.2

13.5

11.1

13.2

5.6

0.5

Characteristics

All
Unbanked and
underbanked

Banked:
Underbanked
status unknown
Family income

Education

Age group

Race/Ethnicity

Asian

NA

NA

NA

NA

NA

NA

NA

NA

NA

White

7,273

100.0

13.5

44.2

13.4

8.5

18.1

9.4

0.6

Other

NA

NA

NA

NA

NA

NA

NA

NA

NA

78

C.5 Sources

of Prepaid Cards by Banking Status and Household Characteristics, 2017
For all households that used prepaid cards in the past 12 months, row percent
Number of
Households
(1000s)

Percent of
Households

Bank
location
or bank
website
(Percent)

Store or
website
that is not
a bank
(Percent)

Government
agency
(Percent)

Employer
payroll card
(Percent)

Family or
friends
(Percent)

Other
(Percent)

Unknown
(Percent)

Disabled, age 25
to 64

1,769

100.0

11.0

37.3

34.2

4.7

10.0

7.0

0.4

Not disabled,
age 25 to 64

7,463

100.0

14.0

48.2

10.8

10.3

15.1

8.7

0.5

Not applicable
(not age 25 to
64)

2,603

100.0

13.0

43.1

14.1

9.6

18.1

8.3

1.0

Income was
about the same
each month

8,205

100.0

13.5

45.3

15.5

7.5

15.4

8.7

0.4

Income varied
somewhat from
month to month

2,633

100.0

14.2

44.7

13.8

13.9

12.7

8.5

0.9

Income varied a
lot from month
to month

638

100.0

8.3

52.1

11.3

14.3

18.1

6.7

-

Unknown

NA

NA

NA

NA

NA

NA

NA

NA

NA

7,624

100.0

13.7

47.8

8.9

11.3

16.9

8.6

0.4

Unemployed

580

100.0

7.5

46.6

17.8

13.0

7.9

13.1

1.3

Not in labor
force

3,630

100.0

13.5

40.4

27.4

4.4

12.2

7.1

0.8

Homeowner

6,005

100.0

14.3

45.9

10.4

7.0

18.3

10.3

0.6

Non-homeowner

5,829

100.0

12.4

44.9

19.9

11.7

11.6

6.4

0.5

Married couple

4,942

100.0

15.3

46.4

9.2

8.8

18.6

8.4

0.4

Unmarried
female-headed
family

2,409

100.0

11.3

45.0

25.3

8.5

8.1

8.7

0.9

783

100.0

10.6

46.7

13.9

16.3

14.6

7.5

0.9

Female
individual

1,778

100.0

11.8

39.2

19.1

8.8

16.1

9.6

0.3

Male individual

1,903

100.0

13.7

48.4

13.8

9.1

13.4

7.2

0.8

NA

NA

NA

NA

NA

NA

NA

NA

NA

Characteristics

Disability
status

Monthly
income
volatility

Employment
status
Employed

Homeownership

Household
type

Unmarried maleheaded family

Other
Nativity
U.S.-born

10,609

100.0

12.6

45.9

15.1

9.1

15.6

8.8

0.6

Foreign-born
citizen

631

100.0

24.8

38.5

14.3

9.1

8.8

5.8

1.0

Foreign-born
non-citizen

594

100.0

15.0

45.2

14.8

13.3

11.0

3.6

-

79 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

C.5 Sources

of Prepaid Cards by Banking Status and Household Characteristics, 2017
For all households that used prepaid cards in the past 12 months, row percent
Number of
Households
(1000s)

Percent of
Households

Bank
location
or bank
website
(Percent)

Store or
website
that is not
a bank
(Percent)

Government
agency
(Percent)

Employer
payroll card
(Percent)

Family or
friends
(Percent)

Other
(Percent)

Unknown
(Percent)

Spanish is not
only language
spoken

11,553

100.0

13.1

45.3

15.0

9.4

15.3

8.6

0.6

Spanish is
only language
spoken

NA

NA

NA

NA

NA

NA

NA

NA

NA

Metropolitan
area - principal
city

3,614

100.0

11.9

46.6

16.7

8.7

13.3

8.5

0.6

Metropolitan
area - balance

4,594

100.0

15.6

44.2

13.1

10.0

16.8

7.9

0.5

Not in
metropolitan
area

1,790

100.0

11.3

46.7

17.5

9.0

9.9

11.0

0.7

Not identified

1,836

100.0

12.5

45.3

14.2

9.1

18.6

6.7

0.7

Northeast

1,791

100.0

12.7

44.2

14.5

6.8

16.9

8.7

1.4

Midwest

2,773

100.0

13.5

44.9

17.0

9.5

14.3

8.5

0.8

South

4,703

100.0

14.6

44.9

13.3

9.7

15.3

8.4

0.3

West

2,567

100.0

11.4

47.9

16.4

10.0

13.7

8.1

0.3

Characteristics

Spanish only
language
spoken

Metropolitan
status

Geographic
region

Row percentages may not sum to 100 because households with multiple prepaid cards were asked to select all sources of their cards. NA indicates that the sample
size is too small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not
always reconcile to totals because of rounding.

80

D.1 A
 FS Use by Bank Account Ownership and Household Characteristics, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90%
Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

24.9

24.0

22.1

(21.6, 22.5)

-1.9*

(-2.5, -1.3)

Unbanked

63.2

57.3

51.3

(49.0, 53.6)

-6.0*

(-9.0, -3.0)

Has bank account

21.7

21.4

20.0

(19.6, 20.5)

-1.4*

(-2.1, -0.8)

Less than $15,000

39.1

38.6

32.4

(31.2, 33.7)

-6.2*

(-8.0, -4.3)

$15,000 to $30,000

33.1

31.0

29.7

(28.5, 31.0)

-1.2

(-3.0, 0.5)

$30,000 to $50,000

26.5

26.6

25.8

(24.7, 26.9)

-0.9

(-2.3, 0.6)

$50,000 to $75,000

20.9

21.0

20.5

(19.6, 21.5)

-0.5

(-1.9, 1.0)

At least $75,000

13.8

13.5

13.5

(13.0, 14.0)

-0.1

(-0.8, 0.7)

No high school diploma

39.5

39.0

35.4

(33.9, 37.0)

-3.6*

(-5.5, -1.6)

High school diploma

28.7

27.8

25.3

(24.4, 26.1)

-2.5*

(-3.8, -1.2)

Some college

26.9

25.3

23.6

(22.8, 24.4)

-1.8*

(-3.0, -0.5)

College degree

14.9

15.0

14.9

(14.2, 15.5)

-0.1

(-1.0, 0.8)

15 to 24 years

41.5

37.8

34.6

(32.1, 37.2)

-3.2

(-6.9, 0.4)

25 to 34 years

33.6

31.1

28.0

(26.8, 29.1)

-3.1*

(-4.8, -1.5)

35 to 44 years

29.6

28.1

26.6

(25.6, 27.7)

-1.5

(-3.0, 0.1)

45 to 54 years

26.7

24.8

22.9

(21.8, 24.1)

-1.9*

(-3.4, -0.3)

55 to 64 years

20.9

21.8

20.7

(19.7, 21.7)

-1.1

(-2.5, 0.2)

65 years or more

13.1

14.1

13.0

(12.4, 13.7)

-1.1*

(-2.0, -0.2)

Black

46.1

42.2

39.9

(38.6, 41.3)

-2.3*

(-4.2, -0.3)

Hispanic

40.3

38.5

36.0

(34.6, 37.5)

-2.4*

(-4.4, -0.4)

Asian

18.6

22.3

18.0

(16.1, 20.1)

-4.3*

(-7.4, -1.3)

White

18.1

17.3

15.5

(15.1, 16.0)

-1.8*

(-2.4, -1.1)

Other

36.5

34.1

35.0

(31.0, 39.3)

0.9

(-4.4, 6.2)

Characteristics
All
Unbanked

Family income

Education

Age group

Race/Ethnicity

Disability status
Disabled, age 25 to 64

38.7

38.0

33.2

(31.6, 34.7)

-4.8*

(-7.1, -2.5)

Not disabled, age 25 to 64

26.0

24.5

23.1

(22.5, 23.7)

-1.4*

(-2.2, -0.6)

Not applicable (not age 25
to 64)

18.2

18.4

16.7

(16.0, 17.4)

-1.7*

(-2.7, -0.6)

Income was about the
same each month

22.6

21.2

(20.7, 21.7)

-1.4*

(-2.1, -0.7)

Income varied somewhat
from month to month

32.6

30.6

(29.3, 32.0)

-1.9*

(-3.7, -0.2)

Income varied a lot from
month to month

40.3

36.4

(33.9, 38.9)

-3.9*

(-7.4, -0.4)

Unknown

8.1

6.6

(5.7, 7.6)

-1.5*

(-2.9, -0.1)

Monthly income
volatility

81 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

D.1 A
 FS Use by Bank Account Ownership and Household Characteristics, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90%
Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

Employed

25.6

24.5

23.2

(22.6, 23.7)

-1.4*

(-2.2, -0.5)

Unemployed

41.0

39.0

35.7

(32.8, 38.6)

-3.4

(-7.2, 0.4)

Not in labor force

21.6

21.7

19.2

(18.5, 19.8)

-2.6*

(-3.5, -1.6)

Homeowner

17.0

16.5

15.3

(14.8, 15.7)

-1.3*

(-2.0, -0.6)

Non-homeowner

39.4

36.7

33.9

(33.0, 34.9)

-2.8*

(-4.2, -1.5)

Married couple

20.1

19.5

18.2

(17.8, 18.7)

-1.3*

(-2.1, -0.4)

Unmarried female-headed
family

41.3

39.3

36.6

(35.2, 38.1)

-2.7*

(-4.6, -0.7)

Unmarried male-headed
family

37.5

33.4

32.0

(29.8, 34.3)

-1.4

(-4.4, 1.6)

Female individual

21.2

21.2

19.0

(18.0, 19.9)

-2.3*

(-3.6, -0.9)

Male individual

26.2

25.1

23.1

(22.0, 24.3)

-1.9*

(-3.5, -0.4)

Other

NA

NA

NA

NA

NA

NA

U.S.-born

23.4

21.9

20.3

(19.9, 20.8)

-1.6*

(-2.2, -1.0)

Foreign-born citizen

26.9

27.7

25.6

(23.9, 27.4)

-2.1

(-4.7, 0.4)

Foreign-born non-citizen

42.8

44.2

39.2

(37.2, 41.3)

-4.9*

(-7.8, -2.1)

Spanish is not only
language spoken

24.4

23.5

21.1

(20.7, 21.6)

-2.4*

(-3.0, -1.7)

Spanish is only language
spoken

46.3

45.7

45.7

(42.2, 49.2)

-0.1

(-4.6, 4.5)

Metropolitan area principal city

29.6

29.2

26.3

(25.2, 27.3)

-2.9*

(-4.3, -1.6)

Metropolitan area - balance

21.2

20.5

19.3

(18.6, 19.9)

-1.2*

(-2.2, -0.2)

Not in metropolitan area

26.3

25.5

22.7

(21.6, 23.9)

-2.7*

(-4.6, -0.8)

Not identified

24.8

22.5

21.0

(19.7, 22.3)

-1.5

(-3.1, 0.1)

Northeast

23.6

22.8

20.6

(19.6, 21.7)

-2.2*

(-3.6, -0.7)

Midwest

21.0

20.8

18.6

(17.7, 19.6)

-2.2*

(-3.6, -0.9)

South

29.3

26.7

25.2

(24.5, 26.0)

-1.5*

(-2.6, -0.4)

West

22.3

23.2

21.0

(20.1, 22.0)

-2.2*

(-3.5, -0.9)

Characteristics
Employment status

Homeownership

Household type

Nativity

Spanish only language
spoken

Metropolitan status

Geographic region

Monthly income volatility is not available in 2013. * indicates differences that are statistically significant at the 10% level. NA indicates that the sample size is
too small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always
reconcile to totals because of rounding.

82

D.2 Transaction AFS Use by Bank Account Ownership and Household Characteristics, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

21.9

20.2

18.3

(17.9, 18.7)

-1.8*

(-2.4, -1.3)

Unbanked

60.5

54.1

48.0

(45.7, 50.3)

-6.1*

(-9.2, -3.0)

Has bank account

18.6

17.6

16.3

(15.9, 16.7)

-1.3*

(-1.9, -0.8)

Less than $15,000

35.4

33.7

28.6

(27.3, 29.9)

-5.2*

(-7.0, -3.4)

$15,000 to $30,000

29.1

26.8

25.6

(24.4, 26.9)

-1.2

(-2.9, 0.5)

$30,000 to $50,000

22.6

21.7

21.6

(20.6, 22.7)

-0.1

(-1.5, 1.2)

$50,000 to $75,000

17.9

17.3

16.2

(15.4, 17.1)

-1.1

(-2.4, 0.3)

At least $75,000

12.5

11.1

10.6

(10.1, 11.1)

-0.5

(-1.2, 0.2)

No high school diploma

36.0

34.3

31.8

(30.4, 33.3)

-2.5*

(-4.4, -0.7)

High school diploma

25.0

23.5

21.4

(20.6, 22.2)

-2.1*

(-3.3, -1.0)

Characteristics
All
Unbanked

Family income

Education

Some college

23.1

21.0

19.0

(18.3, 19.7)

-2.0*

(-3.1, -1.0)

College degree

13.4

12.3

12.0

(11.4, 12.6)

-0.3

(-1.1, 0.5)

15 to 24 years

37.2

33.0

28.7

(26.6, 31.0)

-4.3*

(-7.6, -0.9)

25 to 34 years

29.5

26.6

23.1

(22.1, 24.2)

-3.5*

(-5.1, -2.0)

35 to 44 years

25.4

23.4

22.3

(21.3, 23.4)

-1.1

(-2.6, 0.4)

45 to 54 years

23.3

20.5

18.7

(17.7, 19.8)

-1.8*

(-3.3, -0.3)

55 to 64 years

18.4

18.3

17.3

(16.5, 18.3)

-1.0

(-2.2, 0.2)

65 years or more

12.0

11.8

10.9

(10.4, 11.5)

-0.8

(-1.7, 0.0)

Black

41.9

37.7

35.1

(33.8, 36.5)

-2.6*

(-4.6, -0.7)

Hispanic

36.8

34.7

32.4

(31.0, 33.8)

-2.3*

(-4.5, -0.2)

Asian

17.3

19.5

15.3

(13.5, 17.2)

-4.3*

(-7.0, -1.6)

White

15.4

13.6

12.0

(11.6, 12.4)

-1.6*

(-2.1, -1.0)

Other

32.3

28.5

28.9

(25.1, 33.1)

0.4

(-4.7, 5.5)

Disabled, age 25 to 64

32.8

31.4

27.5

(26.0, 29.1)

-3.8*

(-5.9, -1.7)

Not disabled, age 25 to 64

22.7

20.7

19.2

(18.7, 19.7)

-1.5*

(-2.3, -0.8)

Not applicable (not age 25
to 64)

16.5

15.6

14.0

(13.4, 14.6)

-1.6*

(-2.5, -0.7)

Income was about the
same each month

18.9

17.4

(16.9, 17.9)

-1.5*

(-2.2, -0.8)

Income varied somewhat
from month to month

27.7

26.2

(25.0, 27.5)

-1.5

(-3.1, 0.1)

Income varied a lot from
month to month

34.3

30.9

(28.4, 33.5)

-3.4

(-6.8, 0.1)

Unknown

6.9

5.6

(4.8, 6.5)

-1.3

(-2.6, 0.0)

Age group

Race/Ethnicity

Disability status

Monthly income
volatility

83 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

D.2 Transaction AFS Use by Bank Account Ownership and Household Characteristics, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

Employed

22.4

20.7

19.0

(18.5, 19.6)

-1.7*

(-2.5, -0.9)

Unemployed

35.6

33.5

31.7

(29.0, 34.6)

-1.8

(-5.3, 1.6)

Not in labor force

19.2

18.1

16.2

(15.6, 16.8)

-1.9*

(-2.8, -1.1)

Homeowner

14.7

13.5

12.1

(11.7, 12.5)

-1.4*

(-2.0, -0.8)

Non-homeowner

35.2

31.7

29.3

(28.4, 30.2)

-2.4*

(-3.6, -1.1)

Married couple

17.6

16.2

14.9

(14.4, 15.4)

-1.2*

(-2.0, -0.5)

Unmarried female-headed
family

36.0

33.9

31.1

(29.7, 32.6)

-2.8*

(-4.7, -0.9)

Unmarried male-headed
family

33.0

28.7

27.4

(25.1, 29.8)

-1.3

(-4.4, 1.7)

Female individual

18.7

17.7

15.5

(14.6, 16.3)

-2.2*

(-3.4, -1.0)

Male individual

23.5

21.2

19.5

(18.5, 20.6)

-1.7*

(-3.0, -0.3)

Other

NA

NA

NA

NA

NA

NA

U.S.-born

20.1

17.9

16.4

(16.1, 16.8)

-1.5*

(-2.0, -0.9)

Foreign-born citizen

25.2

25.3

23.0

(21.3, 24.7)

-2.4

(-4.8, 0.1)

Foreign-born non-citizen

41.4

41.4

36.6

(34.6, 38.6)

-4.8*

(-7.6, -2.0)

Spanish is not only
language spoken

21.4

19.6

17.3

(16.9, 17.7)

-2.3*

(-2.9, -1.8)

Spanish is only language
spoken

45.3

43.1

44.0

(40.5, 47.6)

0.9

(-3.6, 5.5)

Metropolitan area principal city

26.7

25.7

22.6

(21.7, 23.5)

-3.1*

(-4.4, -1.9)

Metropolitan area - balance

18.8

17.3

16.0

(15.4, 16.6)

-1.3*

(-2.2, -0.4)

Not in metropolitan area

22.3

20.3

18.3

(17.3, 19.4)

-2.0*

(-3.7, -0.2)

Not identified

21.0

17.6

16.6

(15.5, 17.8)

-1.0

(-2.4, 0.3)

Northeast

21.7

19.6

18.0

(16.9, 19.0)

-1.7*

(-3.1, -0.2)

Midwest

18.0

17.1

14.8

(13.9, 15.6)

-2.3*

(-3.5, -1.1)

South

25.6

22.7

21.0

(20.3, 21.7)

-1.8*

(-2.7, -0.8)

West

19.5

19.2

17.6

(16.7, 18.5)

-1.6*

(-2.8, -0.4)

Characteristics
Employment status

Homeownership

Household type

Nativity

Spanish only language
spoken

Metropolitan status

Geographic region

Monthly income volatility is not available in 2013. * indicates differences that are statistically significant at the 10% level. NA indicates that the sample size is
too small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always
reconcile to totals because of rounding.

84

D.3 Credit AFS Use by Bank Account Ownership and Household Characteristics, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90%
Confidence
Interval,
Difference

7.0

7.7

6.9

(6.6, 7.2)

-0.8*

(-1.1, -0.4)

Unbanked

16.7

16.5

12.3

(11.1, 13.6)

-4.2*

(-6.1, -2.3)

Has bank account

6.2

7.0

6.5

(6.2, 6.8)

-0.5*

(-0.8, -0.1)

Less than $15,000

11.4

12.0

9.4

(8.6, 10.3)

-2.6*

(-3.8, -1.3)

$15,000 to $30,000

11.0

10.2

9.3

(8.5, 10.2)

-0.9

(-2.0, 0.3)

$30,000 to $50,000

8.1

9.6

8.6

(8.0, 9.3)

-1.0*

(-2.0, -0.1)

$50,000 to $75,000

5.4

6.6

6.9

(6.3, 7.5)

0.2

(-0.6, 1.1)

At least $75,000

2.6

3.7

3.9

(3.6, 4.3)

0.2

(-0.2, 0.7)

No high school diploma

11.4

11.3

9.3

(8.4, 10.3)

-2.0*

(-3.3, -0.6)

High school diploma

8.6

9.8

8.1

(7.6, 8.7)

-1.7*

(-2.5, -0.9)

Characteristics

All
Unbanked

Family income

Education

Some college

8.8

8.7

8.5

(8.0, 9.1)

-0.2

(-1.0, 0.6)

College degree

2.7

3.9

4.1

(3.7, 4.4)

0.1

(-0.4, 0.6)

15 to 24 years

12.5

13.1

12.3

(10.7, 14.1)

-0.8

(-3.2, 1.7)

25 to 34 years

10.7

11.4

9.6

(8.9, 10.4)

-1.8*

(-3.0, -0.6)

35 to 44 years

9.6

9.6

8.8

(8.1, 9.6)

-0.8

(-1.8, 0.2)

45 to 54 years

8.1

8.0

7.4

(6.8, 8.1)

-0.6

(-1.4, 0.2)

55 to 64 years

5.0

5.9

5.8

(5.2, 6.4)

-0.1

(-0.9, 0.6)

65 years or more

1.9

3.6

3.2

(2.9, 3.6)

-0.4

(-0.9, 0.1)

Black

13.6

12.9

11.6

(10.6, 12.7)

-1.3

(-2.7, 0.1)

Hispanic

9.5

9.7

8.2

(7.5, 9.0)

-1.5*

(-2.6, -0.4)

Asian

2.4

4.6

5.0

(3.9, 6.4)

0.3

(-1.5, 2.1)

White

5.5

6.2

5.6

(5.3, 6.0)

-0.6*

(-1.0, -0.2)

Other

11.5

16.1

13.4

(10.7, 16.7)

-2.6

(-6.6, 1.4)

Disabled, age 25 to 64

14.5

14.6

12.2

(11.2, 13.3)

-2.4*

(-4.1, -0.7)

Not disabled, age 25 to 64

7.4

7.8

7.2

(6.9, 7.5)

-0.6*

(-1.0, -0.1)

Not applicable (not age 25
to 64)

3.8

5.3

4.7

(4.3, 5.2)

-0.5

(-1.1, 0.1)

Income was about the
same each month

6.9

6.6

(6.3, 7.0)

-0.2

(-0.7, 0.2)

Income varied somewhat
from month to month

11.4

9.8

(9.0, 10.7)

-1.6*

(-2.7, -0.4)

Income varied a lot from
month to month

15.7

11.9

(10.4, 13.6)

-3.8*

(-6.2, -1.4)

Unknown

2.2

1.5

(1.1, 2.0)

-0.7

(-1.4, 0.0)

Age group

Race/Ethnicity

Disability status

Monthly income
volatility

85 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

D.3 Credit AFS Use by Bank Account Ownership and Household Characteristics, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90%
Confidence
Interval,
Difference

Employed

7.2

7.8

7.5

(7.2, 7.9)

-0.3

(-0.8, 0.2)

Unemployed

16.0

14.9

10.7

(9.0, 12.8)

-4.2*

(-7.2, -1.3)

Not in labor force

5.6

6.8

5.5

(5.1, 6.0)

-1.3*

(-2.0, -0.6)

Homeowner

4.2

5.1

4.8

(4.5, 5.0)

-0.3

(-0.7, 0.1)

Non-homeowner

12.3

12.2

10.6

(10.0, 11.3)

-1.5*

(-2.4, -0.7)

Married couple

5.2

6.2

5.6

(5.3, 5.9)

-0.6*

(-1.1, -0.1)

Unmarried female-headed
family

15.1

14.5

12.4

(11.3, 13.6)

-2.1*

(-3.6, -0.6)

Unmarried male-headed
family

12.4

9.7

9.9

(8.7, 11.2)

0.1

(-1.8, 2.0)

Female individual

5.3

6.4

5.8

(5.2, 6.5)

-0.6

(-1.4, 0.3)

Male individual

6.2

7.4

7.0

(6.3, 7.8)

-0.3

(-1.3, 0.6)

Other

NA

NA

NA

NA

NA

NA

U.S.-born

7.4

7.9

7.0

(6.7, 7.3)

-0.8*

(-1.3, -0.4)

Foreign-born citizen

3.8

4.7

5.2

(4.4, 6.0)

0.5

(-0.6, 1.6)

Foreign-born non-citizen

6.0

8.5

7.5

(6.5, 8.6)

-1.0

(-2.6, 0.5)

Spanish is not only
language spoken

7.1

7.7

6.9

(6.6, 7.3)

-0.7*

(-1.1, -0.3)

Spanish is only language
spoken

4.7

7.5

6.1

(4.9, 7.5)

-1.4

(-3.6, 0.9)

Metropolitan area principal city

7.9

8.2

7.4

(6.8, 8.0)

-0.8*

(-1.6, 0.0)

Metropolitan area - balance

5.5

6.1

5.7

(5.4, 6.1)

-0.4

(-0.9, 0.2)

Not in metropolitan area

8.3

9.9

8.3

(7.5, 9.1)

-1.6*

(-2.8, -0.4)

Not identified

8.4

9.1

8.2

(7.4, 9.0)

-0.9

(-2.1, 0.3)

Northeast

4.3

5.6

4.6

(4.1, 5.3)

-1.0*

(-1.8, -0.2)

Midwest

6.4

7.3

6.7

(6.2, 7.3)

-0.6

(-1.4, 0.2)

South

9.0

9.0

8.3

(7.9, 8.8)

-0.7

(-1.4, 0.1)

West

6.4

7.4

6.5

(5.9, 7.1)

-1.0*

(-1.8, -0.2)

Characteristics

Employment status

Homeownership

Household type

Nativity

Spanish only language
spoken

Metropolitan status

Geographic region

Monthly income volatility is not available in 2013. * indicates differences that are statistically significant at the 10% level. NA indicates that the sample size is
too small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always
reconcile to totals because of rounding.

86

D.4 A
 FS Use by State, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90%
Confidence
Interval,
Difference

24.9

24.0

22.1

(21.6, 22.5)

-1.9*

(-2.5, -1.3)

AL

33.6

31.1

27.3

(24.1, 30.7)

-3.9

(-8.0, 0.2)

AK

20.7

28.7

22.5

(19.1, 26.4)

-6.2

(-13.1, 0.8)

AZ

23.0

22.2

21.7

(18.4, 25.3)

-0.6

(-5.1, 4.0)

AR

34.4

29.0

22.6

(19.0, 26.6)

-6.4*

(-11.0, -1.8)

CA

22.3

22.6

20.8

(19.2, 22.4)

-1.9

(-4.0, 0.2)

CO

22.0

20.5

19.5

(16.6, 22.8)

-1.0

(-5.7, 3.8)

CT

17.8

16.5

16.9

(13.7, 20.8)

0.5

(-4.4, 5.3)

DE

21.4

17.8

17.5

(14.0, 21.8)

-0.2

(-5.5, 5.0)

DC

30.6

31.8

24.9

(21.9, 28.1)

-7.0*

(-11.5, -2.4)

FL

22.7

20.8

21.2

(19.2, 23.3)

0.4

(-2.4, 3.2)

GA

33.9

32.4

30.7

(27.5, 34.2)

-1.7

(-6.0, 2.6)

HI

21.4

17.5

16.7

(13.7, 20.3)

-0.8

(-5.1, 3.6)

ID

23.3

25.0

19.2

(16.4, 22.5)

-5.8*

(-10.0, -1.6)

IL

19.2

18.1

19.5

(17.3, 22.0)

1.4

(-1.4, 4.2)

IN

21.8

20.8

21.3

(18.0, 25.0)

0.4

(-4.8, 5.6)

IA

17.9

20.1

15.4

(11.7, 20.0)

-4.7

(-9.5, 0.1)

KS

27.0

22.2

23.6

(18.9, 28.9)

1.3

(-4.8, 7.5)

KY

29.9

24.4

24.0

(20.9, 27.4)

-0.4

(-6.6, 5.8)

LA

32.7

32.7

29.7

(26.8, 32.6)

-3.0

(-7.2, 1.2)

ME

20.7

18.5

19.8

(16.3, 23.9)

1.4

(-3.4, 6.1)

MD

26.7

25.0

21.2

(17.8, 25.1)

-3.8

(-8.4, 0.8)

MA

20.8

19.9

19.5

(17.1, 22.2)

-0.3

(-3.9, 3.2)

MI

21.4

23.3

17.0

(14.5, 19.9)

-6.3*

(-10.8, -1.8)

MN

14.9

15.7

13.3

(10.8, 16.4)

-2.4

(-7.3, 2.5)

MS

40.5

32.7

31.9

(28.8, 35.1)

-0.8

(-5.5, 3.9)

MO

25.4

27.5

20.6

(17.9, 23.6)

-6.9*

(-10.9, -3.0)

MT

21.5

15.7

18.9

(16.4, 21.6)

3.2

(-0.1, 6.5)

NE

23.6

24.0

20.0

(17.2, 23.2)

-4.0

(-8.2, 0.1)

NV

29.9

32.8

28.7

(25.0, 32.9)

-4.1

(-9.5, 1.4)

NH

15.9

19.6

14.9

(12.3, 18.0)

-4.6*

(-8.8, -0.5)

NJ

25.4

18.7

21.6

(18.9, 24.6)

2.9

(-0.9, 6.8)

NM

30.0

32.6

28.4

(25.5, 31.6)

-4.2

(-9.6, 1.2)

NY

24.9

28.7

21.3

(19.5, 23.3)

-7.4*

(-10.1, -4.7)

NC

26.5

24.9

20.7

(18.5, 23.2)

-4.2*

(-7.6, -0.7)

ND

21.7

22.0

18.1

(15.3, 21.4)

-3.9

(-10.8, 3.1)

OH

25.2

21.4

21.2

(18.7, 23.9)

-0.2

(-3.7, 3.2)

Geography

All
State

OK

29.4

32.7

25.7

(22.5, 29.2)

-7.0*

(-11.4, -2.6)

OR

20.6

23.7

22.8

(19.3, 26.7)

-1.0

(-6.5, 4.6)

87 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

D.4 A
 FS Use by State, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90%
Confidence
Interval,
Difference

PA

25.5

21.3

21.8

(19.7, 24.0)

0.4

(-2.9, 3.8)

RI

16.7

18.8

18.8

(15.3, 22.9)

0.0

(-5.2, 5.1)

SC

32.3

29.5

22.8

(19.8, 26.2)

-6.7*

(-11.3, -2.0)

SD

21.2

23.4

17.9

(15.1, 21.1)

-5.5

(-12.7, 1.8)

TN

23.9

24.3

26.2

(23.6, 29.1)

1.9

(-2.1, 5.9)

TX

34.3

29.1

29.2

(27.5, 30.9)

0.1

(-2.7, 3.0)

UT

15.0

23.1

16.8

(13.9, 20.2)

-6.3*

(-10.7, -1.9)

VT

18.4

13.9

12.5

(10.2, 15.3)

-1.3

(-4.7, 2.1)

VA

23.4

22.5

22.8

(20.1, 25.7)

0.3

(-4.1, 4.6)

WA

20.2

23.7

19.3

(16.2, 22.9)

-4.3*

(-8.6, -0.1)

WV

27.2

22.1

23.1

(18.7, 28.3)

1.0

(-4.4, 6.5)

WI

13.3

17.8

13.8

(11.2, 16.7)

-4.0*

(-7.4, -0.6)

WY

25.2

21.9

24.5

(21.1, 28.2)

2.6

(-2.9, 8.2)

Geography

* indicates differences that are statistically significant at the 10% level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an
estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

88

D.5 T
 ransaction AFS Use by State, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90%
Confidence
Interval,
Difference

21.9

20.2

18.3

(17.9, 18.7)

-1.8*

(-2.4, -1.3)

AL

28.7

27.7

24.2

(21.2, 27.4)

-3.5

(-7.4, 0.3)

AK

17.1

21.3

15.8

(12.7, 19.5)

-5.5

(-11.5, 0.6)

AZ

19.1

19.3

17.4

(14.8, 20.4)

-1.9

(-6.3, 2.5)

AR

31.1

23.4

18.4

(15.0, 22.4)

-5.0*

(-8.9, -1.1)

CA

19.9

18.5

17.6

(16.2, 19.3)

-0.9

(-2.9, 1.1)

CO

18.3

15.5

16.9

(14.0, 20.3)

1.5

(-3.1, 6.0)

CT

16.0

14.3

14.5

(11.8, 17.7)

0.2

(-4.2, 4.5)

DE

18.7

16.0

15.2

(11.8, 19.4)

-0.8

(-5.7, 4.1)

DC

28.4

29.5

21.7

(18.9, 24.8)

-7.8*

(-12.1, -3.4)

FL

20.0

18.2

17.9

(16.1, 19.9)

-0.3

(-2.9, 2.4)

GA

31.4

29.1

27.3

(24.1, 30.7)

-1.8

(-6.0, 2.4)

Geography

All
State

HI

18.5

15.1

13.6

(10.8, 16.9)

-1.5

(-5.6, 2.5)

ID

19.5

18.1

15.1

(12.5, 18.1)

-3.0

(-8.0, 1.9)

IL

17.5

16.3

15.8

(13.8, 18.1)

-0.5

(-3.0, 2.0)

IN

18.8

17.0

16.2

(13.7, 19.1)

-0.8

(-5.4, 3.8)

IA

14.8

14.9

10.2

(7.4, 13.9)

-4.7*

(-8.8, -0.6)

KS

24.6

17.4

18.1

(14.0, 23.1)

0.8

(-4.4, 6.0)

KY

24.6

19.6

17.8

(15.1, 20.9)

-1.9

(-6.7, 3.0)

LA

29.9

28.1

26.3

(23.7, 29.0)

-1.8

(-5.1, 1.5)

ME

16.0

13.2

14.7

(11.3, 18.9)

1.5

(-2.9, 5.8)

MD

25.5

21.1

16.8

(13.5, 20.6)

-4.3

(-8.7, 0.1)

MA

18.7

18.5

16.7

(14.4, 19.1)

-1.9

(-5.2, 1.4)

MI

18.3

20.3

14.2

(12.1, 16.7)

-6.0*

(-10.1, -2.0)

MN

12.9

11.5

11.2

(8.8, 14.2)

-0.3

(-4.3, 3.7)

MS

34.5

28.3

28.2

(24.8, 32.0)

-0.1

(-4.6, 4.4)

MO

21.2

23.8

17.3

(14.8, 20.3)

-6.4*

(-10.1, -2.7)

MT

17.9

11.7

14.4

(12.1, 17.1)

2.8

(-0.2, 5.8)

NE

20.1

17.9

15.0

(12.6, 17.8)

-2.8

(-6.3, 0.6)

NV

26.4

28.6

23.0

(19.8, 26.5)

-5.6*

(-10.4, -0.7)

NH

14.2

16.1

12.7

(10.3, 15.6)

-3.4

(-7.2, 0.5)

NJ

23.9

16.2

18.8

(16.2, 21.7)

2.6

(-0.8, 6.1)

NM

25.9

27.8

23.5

(20.4, 26.8)

-4.3

(-9.6, 0.9)

NY

23.3

25.4

19.1

(17.4, 21.0)

-6.3*

(-9.0, -3.6)

NC

21.9

21.6

17.2

(14.9, 19.7)

-4.4*

(-8.1, -0.7)

ND

17.2

16.3

13.2

(11.0, 15.8)

-3.2

(-9.0, 2.7)

OH

20.9

17.4

16.4

(14.2, 18.8)

-1.0

(-4.0, 2.1)

OK

24.0

27.3

18.3

(15.2, 21.8)

-9.1*

(-13.4, -4.8)

OR

18.3

20.4

19.8

(16.7, 23.2)

-0.7

(-5.7, 4.4)

89 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

D.5 T
 ransaction AFS Use by State, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90%
Confidence
Interval,
Difference

PA

23.3

16.9

18.8

(16.6, 21.2)

2.0

(-1.3, 5.2)

RI

14.6

17.0

14.4

(11.2, 18.2)

-2.6

(-7.6, 2.3)

SC

27.2

24.7

17.9

(15.2, 21.0)

-6.8*

(-11.2, -2.4)

SD

16.5

17.5

15.8

(13.1, 19.1)

-1.7

(-9.3, 6.0)

TN

20.3

18.5

20.4

(18.1, 23.0)

1.9

(-2.3, 6.0)

TX

30.0

24.3

24.4

(23.0, 26.0)

0.1

(-2.5, 2.6)

UT

13.1

18.8

12.6

(9.9, 15.8)

-6.3*

(-10.7, -1.8)

VT

15.8

11.9

10.7

(8.5, 13.5)

-1.2

(-4.5, 2.1)

VA

20.5

19.1

18.9

(16.6, 21.6)

-0.2

(-4.1, 3.7)

WA

17.4

20.4

16.0

(12.8, 19.9)

-4.4*

(-8.7, -0.1)

WV

23.6

18.5

15.8

(13.5, 18.3)

-2.7

(-7.2, 1.7)

WI

11.9

12.8

10.3

(8.4, 12.6)

-2.5

(-5.7, 0.8)

WY

21.8

17.8

19.8

(16.8, 23.1)

1.9

(-2.7, 6.6)

Geography

* indicates differences that are statistically significant at the 10% level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an
estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

90

D.6 C
 redit AFS Use by State, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90%
Confidence
Interval,
Difference

7.0

7.7

6.9

(6.6, 7.2)

-0.8*

(-1.1, -0.4)

AL

11.9

10.4

11.0

(8.9, 13.4)

0.6

(-3.0, 4.1)

AK

6.3

10.5

9.6

(7.2, 12.7)

-0.9

(-5.1, 3.3)

AZ

9.4

6.2

6.8

(5.2, 8.9)

0.6

(-2.0, 3.3)

AR

11.2

10.3

9.5

(7.7, 11.5)

-0.8

(-3.5, 1.9)

CA

5.3

7.1

5.7

(4.9, 6.7)

-1.4*

(-2.6, -0.2)

CO

7.8

7.4

6.8

(4.9, 9.4)

-0.6

(-3.7, 2.4)

CT

3.2

3.8

5.1

(3.4, 7.7)

1.3

(-1.1, 3.8)

DE

5.9

4.1

5.3

(3.4, 8.4)

1.3

(-1.8, 4.4)

DC

3.8

6.1

4.4

(3.2, 6.1)

-1.7

(-3.7, 0.4)

FL

6.3

6.6

6.6

(5.5, 7.8)

-0.1

(-1.6, 1.5)

GA

8.3

10.4

6.8

(5.2, 8.7)

-3.6*

(-6.0, -1.2)

HI

5.4

4.4

5.9

(4.1, 8.4)

1.5

(-1.2, 4.2)

ID

8.5

10.7

7.0

(4.9, 9.8)

-3.7*

(-6.4, -1.0)

IL

5.3

4.7

7.4

(6.0, 9.0)

2.7*

(1.0, 4.5)

IN

6.6

8.0

8.3

(6.3, 11.0)

0.3

(-2.7, 3.4)

IA

5.7

9.9

6.2

(4.1, 9.2)

-3.7*

(-7.0, -0.4)

KS

8.1

8.3

8.2

(5.9, 11.3)

-0.1

(-3.6, 3.5)

KY

8.9

10.7

11.4

(9.5, 13.7)

0.8

(-3.7, 5.2)

LA

7.8

10.7

8.8

(6.8, 11.5)

-1.9

(-5.0, 1.2)

ME

7.9

6.5

7.3

(5.4, 9.8)

0.8

(-2.3, 3.9)

MD

4.0

7.3

7.0

(5.2, 9.4)

-0.2

(-3.7, 3.2)

MA

4.2

3.0

4.6

(3.3, 6.2)

1.6

(-0.3, 3.5)

MI

5.9

8.3

4.7

(3.4, 6.2)

-3.6*

(-6.6, -0.7)

MN

5.5

6.0

3.0

(1.9, 4.7)

-3.0*

(-5.0, -1.0)

MS

13.6

11.9

11.4

(9.1, 14.3)

-0.4

(-4.0, 3.1)

MO

8.7

8.6

6.6

(5.2, 8.4)

-1.9

(-4.7, 0.8)

MT

7.7

5.8

7.4

(6.1, 9.0)

1.6

(-0.4, 3.6)

NE

6.9

8.2

7.4

(5.4, 9.9)

-0.9

(-4.3, 2.6)

NV

8.8

10.0

10.4

(8.4, 13.0)

0.4

(-3.0, 3.8)

NH

3.5

5.3

3.7

(2.4, 5.6)

-1.6

(-3.8, 0.6)

NJ

3.8

4.0

4.9

(3.6, 6.6)

0.9

(-1.3, 3.0)

NM

10.3

10.7

9.9

(8.2, 11.9)

-0.8

(-3.2, 1.6)

NY

4.5

6.8

4.3

(3.4, 5.5)

-2.5*

(-4.0, -0.9)

NC

9.3

6.6

6.8

(5.5, 8.4)

0.3

(-1.9, 2.4)

ND

6.8

7.2

6.9

(5.3, 9.1)

-0.2

(-2.9, 2.5)

OH

8.7

7.7

9.1

(7.4, 11.1)

1.4

(-0.7, 3.5)

OK

13.1

13.7

10.8

(8.5, 13.7)

-2.8

(-6.3, 0.6)

OR

6.0

7.0

7.2

(5.3, 9.6)

0.1

(-3.1, 3.3)

Geography

All
State

91 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

D.6 C
 redit AFS Use by State, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90%
Confidence
Interval,
Difference

PA

4.4

7.0

4.5

(3.3, 6.2)

-2.5*

(-4.5, -0.4)

RI

5.2

2.9

7.3

(5.2, 10.1)

4.4*

(1.5, 7.3)

SC

12.7

9.3

7.0

(5.3, 9.1)

-2.3

(-5.0, 0.3)

SD

7.8

10.6

6.2

(4.5, 8.5)

-4.3*

(-7.5, -1.2)

TN

8.9

11.3

11.3

(9.2, 13.8)

-0.1

(-3.1, 2.9)

TX

11.4

10.4

9.3

(8.2, 10.5)

-1.1

(-2.9, 0.8)

UT

4.8

8.7

5.9

(4.3, 7.9)

-2.8

(-5.6, 0.1)

VT

3.9

3.6

2.8

(1.8, 4.2)

-0.8

(-2.5, 0.9)

VA

6.5

5.4

6.8

(5.2, 8.9)

1.4

(-0.9, 3.8)

WA

5.7

7.5

6.0

(4.5, 7.9)

-1.5

(-4.5, 1.4)

WV

7.8

8.2

12.1

(8.6, 16.7)

3.9

(-0.2, 7.9)

WI

2.6

6.9

5.4

(3.9, 7.4)

-1.5

(-4.2, 1.1)

WY

10.1

7.9

8.8

(7.0, 11.0)

0.9

(-2.6, 4.4)

Geography

* indicates differences that are statistically significant at the 10% level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an
estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

92

D.7 A
 FS Use by MSA, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90%
Confidence
Interval,
Difference

24.9

24.0

22.1

(21.6, 22.5)

-1.9*

(-2.5, -1.3)

Albuquerque, NM

34.3

25.3

23.2

(19.0, 27.9)

-2.1

(-9.3, 5.1)

Atlanta-Sandy SpringsRoswell, GA~

34.0

32.8

33.8

(29.3, 38.7)

1.0

(-5.4, 7.4)

Austin-Round Rock, TX

17.9

18.6

23.6

(17.9, 30.6)

5.0

(-4.8, 14.9)

Baltimore-ColumbiaTowson, MD

28.5

25.3

20.7

(15.9, 26.6)

-4.6

(-11.7, 2.6)

Baton Rouge, LA

NA

31.4

21.3

(15.7, 28.3)

-10.1*

(-19.4, -0.8)

Billings, MT~

NA

18.0

16.4

(11.1, 23.5)

-1.6

(-10.0, 6.8)

Birmingham-Hoover, AL

27.9

25.3

18.9

(13.3, 26.2)

-6.4

(-15.9, 3.1)

Boise City, ID

21.5

18.3

16.6

(12.4, 21.9)

-1.7

(-8.8, 5.3)

Boston-CambridgeNewton, MA-NH~

19.1

21.0

21.3

(18.3, 24.6)

0.3

(-4.4, 4.9)

Burlington-South
Burlington, VT~

17.3

12.3

16.3

(11.2, 23.2)

4.0

(-3.4, 11.4)

Charlotte-ConcordGastonia, NC-SC~

33.0

30.0

12.9

(9.0, 18.3)

-17.1*

(-24.6, -9.5)

Chicago-Naperville-Elgin,
IL-IN-WI

18.5

18.7

17.6

(15.0, 20.4)

-1.1

(-4.9, 2.6)

Cincinnati, OH-KY-IN~

29.4

15.9

19.6

(15.3, 24.7)

3.7

(-2.9, 10.2)

Cleveland-Elyria, OH

23.0

15.5

20.6

(15.5, 26.9)

5.1

(-2.5, 12.8)

Columbus, OH~

31.7

27.7

21.4

(15.9, 28.2)

-6.2

(-14.6, 2.1)

Dallas-Fort Worth-Arlington,
TX~

33.4

35.7

29.2

(25.5, 33.2)

-6.5*

(-12.1, -0.9)

Denver-Aurora-Lakewood,
CO

21.5

18.1

18.5

(14.8, 22.9)

0.4

(-6.1, 7.0)

Detroit-Warren-Dearborn,
MI

22.1

22.7

18.3

(14.5, 22.9)

-4.4

(-9.7, 1.0)

Fargo, ND-MN

26.7

23.1

24.9

(19.0, 32.0)

1.8

(-7.5, 11.2)

Greenville-AndersonMauldin, SC~

NA

30.2

12.9

(8.3, 19.5)

-17.3*

(-26.1, -8.4)

Hartford-West HartfordEast Hartford, CT~

21.3

18.3

20.2

(15.0, 26.6)

1.8

(-6.2, 9.8)

Houston-The WoodlandsSugar Land, TX~

36.6

27.2

28.1

(24.5, 32.1)

0.9

(-4.5, 6.3)

Huntington-Ashland, WVKY-OH~

NA

NA

23.1

(16.6, 31.2)

NA

NA

Indianapolis-CarmelAnderson, IN~

24.1

25.3

22.1

(16.6, 28.7)

-3.2

(-11.7, 5.3)

Jackson, MS~

NA

31.5

28.8

(23.2, 35.3)

-2.7

(-11.6, 6.2)

Kansas City, MO-KS~

26.3

26.5

23.8

(19.1, 29.2)

-2.7

(-10.4, 5.1)

Knoxville, TN~

NA

NA

29.5

(23.2, 36.6)

NA

NA

Las Vegas-HendersonParadise, NV

29.8

35.6

26.0

(21.7, 30.9)

-9.5*

(-15.9, -3.1)

Little Rock-North Little
Rock-Conway, AR

30.7

34.1

26.2

(20.4, 33.0)

-7.9

(-16.4, 0.6)

Los Angeles-Long BeachAnaheim, CA

22.8

24.5

18.3

(15.6, 21.2)

-6.2*

(-10.2, -2.2)

Geography

All
MSA

93 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

D.7 A
 FS Use by MSA, 2013-2017
For all households
Geography

2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90%
Confidence
Interval,
Difference

Louisville/Jefferson County,
KY-IN~

29.4

24.7

26.6

(20.1, 34.4)

2.0

(-8.3, 12.2)

Manchester-Nashua, NH~

NA

25.8

12.3

(8.6, 17.3)

-13.5*

(-20.8, -6.1)

Memphis, TN-MS-AR~

34.6

25.0

43.7

(36.0, 51.7)

18.7*

(8.9, 28.5)

Miami-Fort LauderdaleWest Palm Beach, FL

17.1

21.8

20.9

(17.2, 25.1)

-1.0

(-6.7, 4.8)

Milwaukee-Waukesha-West
Allis, WI

14.8

18.6

9.6

(5.7, 15.7)

-9.0*

(-16.0, -2.0)

Minneapolis-St. PaulBloomington, MN-WI~

14.8

15.9

12.0

(9.2, 15.6)

-3.9

(-8.9, 1.2)

Nashville-DavidsonMurfreesboro-Franklin, TN~

24.7

22.6

21.2

(16.7, 26.5)

-1.4

(-9.8, 7.0)

New Orleans-Metairie, LA~

26.6

27.3

24.5

(19.7, 30.1)

-2.7

(-9.9, 4.4)

New York-Newark-Jersey
City, NY-NJ-PA~

25.7

25.7

21.8

(19.8, 24.0)

-3.8*

(-6.7, -1.1)

Oklahoma City, OK

28.8

35.1

28.6

(22.6, 35.5)

-6.4

(-16.4, 3.5)

Omaha-Council Bluffs,
NE-IA

27.5

29.2

20.7

(16.7, 25.3)

-8.6*

(-16.1, -1.0)

Orlando-KissimmeeSanford, FL

30.4

25.7

24.0

(18.7, 30.3)

-1.7

(-10.3, 6.9)

Philadelphia-CamdenWilmington, PA-NJ-DE-MD

25.9

21.4

25.4

(21.8, 29.4)

4.0

(-1.3, 9.4)

Phoenix-Mesa-Scottsdale,
AZ

20.2

21.5

20.1

(16.8, 23.8)

-1.4

(-6.9, 4.1)

Pittsburgh, PA

26.4

27.9

18.0

(14.0, 23.0)

-9.9*

(-17.0, -2.7)

Portland-South Portland,
ME~

13.7

18.5

16.0

(11.5, 21.9)

-2.5

(-10.3, 5.4)

Portland-VancouverHillsboro, OR-WA

19.3

22.5

17.0

(13.5, 21.2)

-5.5

(-11.2, 0.2)

Providence-Warwick,
RI-MA~

17.8

18.5

18.5

(15.3, 22.2)

0.0

(-6.1, 6.1)

Riverside-San BernardinoOntario, CA

24.1

22.4

25.7

(21.2, 30.7)

3.2

(-3.8, 10.2)

Sacramento-RosevilleArden-Arcade, CA

27.6

18.5

20.3

(15.2, 26.5)

1.8

(-6.2, 9.8)

St. Louis, MO-IL~

21.4

20.1

21.4

(17.6, 25.7)

1.3

(-4.8, 7.2)

Salisbury, MD-DE~

NA

16.3

30.7

(19.6, 44.5)

14.4

(-1.1, 29.8)

Salt Lake City, UT~

16.4

21.9

20.3

(15.3, 26.3)

-1.6

(-9.6, 6.4)

San Antonio-New
Braunfels, TX

32.5

37.6

31.3

(26.2, 37.0)

-6.3

(-16.2, 3.7)

San Diego-Carlsbad, CA

20.9

22.3

21.5

(16.3, 27.7)

-0.8

(-8.0, 6.4)

San Francisco-OaklandHayward, CA

16.8

17.9

15.6

(11.5, 20.7)

-2.3

(-7.5, 2.9)

San Jose-Sunnyvale-Santa
Clara, CA

15.8

NA

15.1

(10.3, 21.7)

NA

NA

Seattle-Tacoma-Bellevue,
WA

17.7

20.0

18.8

(15.2, 23.1)

-1.2

(-7.1, 4.7)

Sioux Falls, SD

21.1

19.9

15.5

(11.7, 20.4)

-4.3

(-12.6, 4.0)

Tampa-St. PetersburgClearwater, FL

24.1

19.1

23.5

(18.9, 28.7)

4.4

(-2.0, 10.8)

94

D.7 A
 FS Use by MSA, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90%
Confidence
Interval,
Difference

Tulsa, OK

29.2

35.8

25.7

(20.6, 31.6)

-10.1*

(-19.0, -1.1)

Urban Honolulu, HI

21.6

18.9

14.1

(10.8, 18.2)

-4.9

(-9.9, 0.2)

Virginia Beach-NorfolkNewport News, VA-NC~

34.9

29.9

28.4

(21.3, 36.7)

-1.5

(-12.8, 9.8)

Washington-ArlingtonAlexandria, DC-VA-MDWV~

22.2

23.5

23.0

(19.7, 26.7)

-0.5

(-4.7, 3.8)

Wichita, KS~

30.4

30.5

28.8

(22.2, 36.4)

-1.7

(-12.4, 9.0)

Worcester, MA-CT~

NA

NA

12.0

(8.3, 17.1)

NA

NA

Geography

~ indicates areas with geographic boundary changes between the 2013 and 2015 surveys. See Appendix 1 (FDIC Technical Notes) for details. * indicates
differences that are statistically significant at the 10% level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of
zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

95 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

D.8 Transaction AFS Use by MSA, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

21.9

20.2

18.3

(17.9, 18.7)

-1.8*

(-2.4, -1.3)

Albuquerque, NM

29.6

21.8

18.5

(14.9, 22.7)

-3.3

(-10.0, 3.5)

Atlanta-Sandy SpringsRoswell, GA~

31.2

30.7

31.2

(26.7, 36.2)

0.5

(-5.9, 7.0)

Geography
All
MSA

Austin-Round Rock, TX

17.9

17.2

17.0

(11.4, 24.5)

-0.2

(-9.8, 9.4)

Baltimore-ColumbiaTowson, MD

27.5

23.1

17.6

(13.0, 23.4)

-5.5

(-12.6, 1.6)

Baton Rouge, LA

NA

27.2

19.4

(13.8, 26.6)

-7.8

(-17.4, 1.7)

Billings, MT~

NA

16.3

7.1

(3.9, 12.6)

-9.2*

(-16.9, -1.6)

Birmingham-Hoover, AL

22.8

22.0

15.9

(10.8, 22.8)

-6.1

(-15.0, 2.7)

Boise City, ID

17.6

12.3

11.1

(7.8, 15.5)

-1.2

(-7.3, 4.9)

Boston-CambridgeNewton, MA-NH~

17.2

19.6

17.9

(15.2, 21.0)

-1.7

(-6.0, 2.7)

Burlington-South
Burlington, VT~

14.2

11.7

13.2

(8.3, 20.5)

1.5

(-5.9, 8.9)

Charlotte-ConcordGastonia, NC-SC~

27.4

26.6

11.7

(7.8, 17.1)

-14.9*

(-22.2, -7.6)

Chicago-Naperville-Elgin,
IL-IN-WI

17.1

17.1

14.7

(12.3, 17.4)

-2.4

(-5.9, 1.0)

Cincinnati, OH-KY-IN~

25.3

11.5

16.0

(11.9, 21.2)

4.5

(-1.6, 10.6)

Cleveland-Elyria, OH

18.1

15.5

18.5

(13.5, 24.7)

3.0

(-4.5, 10.4)

Columbus, OH~

27.2

22.9

15.8

(11.0, 22.2)

-7.1

(-15.1, 0.9)

Dallas-Fort Worth-Arlington,
TX~

29.1

30.6

24.6

(21.0, 28.5)

-6.0*

(-11.4, -0.6)

Denver-Aurora-Lakewood,
CO

17.7

14.0

14.5

(10.8, 19.1)

0.5

(-5.4, 6.4)

Detroit-Warren-Dearborn,
MI

20.3

20.0

16.4

(12.8, 20.7)

-3.6

(-8.5, 1.3)

Fargo, ND-MN

18.4

16.6

15.2

(10.6, 21.3)

-1.4

(-9.4, 6.6)

Greenville-AndersonMauldin, SC~

NA

21.4

8.6

(4.8, 15.1)

-12.8*

(-21.3, -4.4)

Hartford-West HartfordEast Hartford, CT~

19.4

17.4

19.1

(14.4, 24.9)

1.6

(-5.8, 9.1)

Houston-The WoodlandsSugar Land, TX~

33.4

24.2

24.3

(21.0, 27.9)

0.1

(-5.2, 5.4)

Huntington-Ashland, WVKY-OH~

NA

NA

17.7

(11.6, 26.1)

NA

NA

Indianapolis-CarmelAnderson, IN~

21.7

22.7

19.8

(14.7, 26.0)

-2.9

(-11.2, 5.3)

Jackson, MS~

NA

28.2

26.8

(20.9, 33.7)

-1.4

(-10.6, 7.9)

Kansas City, MO-KS~

23.7

21.4

18.2

(14.1, 23.2)

-3.2

(-10.2, 3.8)

Knoxville, TN~

NA

NA

25.9

(20.0, 33.0)

NA

NA

Las Vegas-HendersonParadise, NV

26.9

31.7

20.9

(17.1, 25.3)

-10.8*

(-16.6, -5.1)

Little Rock-North Little
Rock-Conway, AR

27.4

28.4

22.9

(17.5, 29.5)

-5.4

(-13.8, 2.9)

Los Angeles-Long BeachAnaheim, CA

20.3

20.9

15.4

(13.1, 18.1)

-5.4*

(-9.1, -1.8)

96

D.8 Transaction AFS Use by MSA, 2013-2017
For all households
Geography

2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

Louisville/Jefferson County,
KY-IN~

24.1

19.7

17.7

(12.6, 24.3)

-2.0

(-10.9, 6.9)

Manchester-Nashua, NH~

NA

18.0

10.4

(6.9, 15.6)

-7.5*

(-14.2, -0.8)

Memphis, TN-MS-AR~

32.0

18.2

37.1

(29.0, 46.1)

19.0*

(9.2, 28.8)

Miami-Fort LauderdaleWest Palm Beach, FL

15.5

19.8

18.4

(14.7, 22.7)

-1.4

(-7.0, 4.3)

Milwaukee-Waukesha-West
Allis, WI

14.0

15.9

8.4

(4.7, 14.6)

-7.6*

(-14.3, -0.9)

Minneapolis-St. PaulBloomington, MN-WI~

12.5

13.0

9.3

(6.7, 12.7)

-3.7

(-8.1, 0.8)

Nashville-DavidsonMurfreesboro-Franklin, TN~

20.2

17.1

16.2

(12.5, 20.8)

-0.9

(-8.6, 6.9)

New Orleans-Metairie, LA~

23.3

24.1

21.1

(16.4, 26.8)

-3.0

(-10.0, 4.1)

New York-Newark-Jersey
City, NY-NJ-PA~

24.6

23.3

19.7

(17.7, 21.8)

-3.6*

(-6.3, -0.9)

Oklahoma City, OK

23.5

30.6

20.9

(15.5, 27.6)

-9.7*

(-18.3, -1.0)

Omaha-Council Bluffs,
NE-IA

24.5

22.8

15.9

(12.5, 20.0)

-6.9*

(-13.3, -0.4)

Orlando-KissimmeeSanford, FL

27.9

22.6

19.8

(14.9, 25.9)

-2.8

(-11.0, 5.4)

Philadelphia-CamdenWilmington, PA-NJ-DE-MD

24.6

18.1

21.6

(18.3, 25.3)

3.5

(-1.6, 8.6)

Phoenix-Mesa-Scottsdale,
AZ

18.3

19.2

16.3

(13.1, 19.9)

-3.0

(-8.5, 2.6)

Pittsburgh, PA

24.3

20.9

16.1

(12.0, 21.3)

-4.8

(-11.7, 2.2)

Portland-South Portland,
ME~

9.3

14.1

12.2

(8.2, 17.9)

-1.9

(-8.7, 4.9)

Portland-VancouverHillsboro, OR-WA

16.8

19.6

14.6

(11.5, 18.2)

-5.0

(-10.3, 0.2)

Providence-Warwick,
RI-MA~

16.2

16.8

14.8

(11.9, 18.4)

-2.0

(-7.9, 4.0)

Riverside-San BernardinoOntario, CA

22.3

19.6

22.6

(18.2, 27.7)

3.0

(-3.8, 9.8)

Sacramento-RosevilleArden-Arcade, CA

20.5

13.6

15.5

(11.0, 21.4)

1.9

(-5.4, 9.3)

St. Louis, MO-IL~

18.9

18.6

18.8

(15.2, 23.0)

0.2

(-5.7, 6.1)

Salisbury, MD-DE~

NA

15.3

18.8

(9.7, 33.4)

3.5

(-11.4, 18.4)

Salt Lake City, UT~

13.1

18.5

16.6

(12.1, 22.3)

-1.9

(-9.6, 5.7)

San Antonio-New
Braunfels, TX

26.5

31.2

25.5

(20.8, 30.9)

-5.7

(-14.9, 3.5)

San Diego-Carlsbad, CA

19.1

18.7

19.2

(14.8, 24.7)

0.5

(-6.2, 7.2)

San Francisco-OaklandHayward, CA

15.7

10.7

13.0

(9.3, 17.9)

2.3

(-2.4, 7.0)

San Jose-Sunnyvale-Santa
Clara, CA

15.8

NA

12.3

(8.1, 18.1)

NA

NA

Seattle-Tacoma-Bellevue,
WA

16.7

16.3

16.0

(12.7, 20.0)

-0.3

(-5.8, 5.2)

Sioux Falls, SD

12.7

13.3

13.6

(10.0, 18.2)

0.3

(-7.0, 7.5)

Tampa-St. PetersburgClearwater, FL

20.3

16.2

20.4

(15.9, 25.8)

4.2

(-1.8, 10.3)

97 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

D.8 Transaction AFS Use by MSA, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

Tulsa, OK

23.1

28.8

18.1

(12.9, 24.8)

-10.8*

(-19.6, -1.9)

Urban Honolulu, HI

18.6

15.9

11.5

(8.6, 15.2)

-4.4

(-9.1, 0.2)

Virginia Beach-NorfolkNewport News, VA-NC~

31.7

27.4

24.0

(17.7, 31.5)

-3.5

(-13.3, 6.4)

Washington-ArlingtonAlexandria, DC-VA-MDWV~

20.8

19.8

18.8

(15.9, 22.2)

-1.0

(-5.0, 3.0)

Wichita, KS~

29.6

23.9

19.8

(14.4, 26.7)

-4.1

(-13.6, 5.5)

Worcester, MA-CT~

NA

NA

12.0

(8.3, 17.1)

NA

NA

Geography

~ indicates areas with geographic boundary changes between the 2013 and 2015 surveys. See Appendix 1 (FDIC Technical Notes) for details. * indicates
differences that are statistically significant at the 10% level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of
zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

98

D.9 Credit AFS Use by MSA, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

7.0

7.7

6.9

(6.6, 7.2)

-0.8*

(-1.1, -0.4)

Albuquerque, NM

12.7

9.8

7.2

(5.1, 10.1)

-2.6

(-6.6, 1.3)

Atlanta-Sandy SpringsRoswell, GA~

8.6

7.9

4.8

(3.4, 6.8)

-3.1*

(-6.0, -0.2)

Austin-Round Rock, TX

2.4

4.8

9.6

(6.4, 14.2)

4.8

(-0.5, 10.2)

Baltimore-ColumbiaTowson, MD

4.1

5.4

6.5

(4.0, 10.3)

1.1

(-3.6, 5.7)

Baton Rouge, LA

NA

6.1

3.3

(1.5, 7.2)

-2.8

(-7.2, 1.5)

Billings, MT~

NA

5.1

11.3

(6.7, 18.2)

6.2

(-0.3, 12.7)

Birmingham-Hoover, AL

8.9

10.4

6.8

(3.7, 12.2)

-3.6

(-9.2, 2.0)

Boise City, ID

7.2

8.0

7.3

(4.5, 11.8)

-0.7

(-5.7, 4.2)

Boston-CambridgeNewton, MA-NH~

4.2

2.0

5.8

(4.1, 8.0)

3.8*

(1.6, 6.0)

Burlington-South
Burlington, VT~

4.3

1.2

6.4

(3.5, 11.5)

5.2*

(1.1, 9.2)

Charlotte-ConcordGastonia, NC-SC~

11.8

11.1

4.1

(2.4, 7.2)

-7.0*

(-11.2, -2.7)

Chicago-Naperville-Elgin,
IL-IN-WI

3.8

4.3

5.7

(4.3, 7.5)

1.4

(-0.7, 3.6)

Cincinnati, OH-KY-IN~

6.8

6.8

8.2

(5.3, 12.5)

1.4

(-3.3, 6.1)

Cleveland-Elyria, OH

7.6

5.2

3.6

(1.9, 6.9)

-1.6

(-5.4, 2.2)

Columbus, OH~

10.9

8.8

8.6

(5.1, 14.2)

-0.2

(-5.7, 5.4)

Dallas-Fort Worth-Arlington,
TX~

10.1

11.0

8.2

(6.3, 10.6)

-2.8

(-6.2, 0.6)

Denver-Aurora-Lakewood,
CO

7.9

5.8

8.0

(5.4, 11.9)

2.2

(-2.6, 7.0)

Detroit-Warren-Dearborn,
MI

5.1

7.2

3.8

(2.3, 6.0)

-3.4*

(-6.7, 0.0)

Fargo, ND-MN

10.7

7.6

10.5

(6.7, 16.1)

2.9

(-3.1, 8.8)

Greenville-AndersonMauldin, SC~

NA

14.5

4.3

(2.1, 8.5)

-10.3*

(-17.4, -3.1)

Hartford-West HartfordEast Hartford, CT~

3.8

2.7

3.2

(1.4, 7.4)

0.5

(-3.0, 4.0)

Houston-The WoodlandsSugar Land, TX~

12.4

7.7

8.6

(6.4, 11.4)

0.9

(-2.1, 3.9)

Huntington-Ashland, WVKY-OH~

NA

NA

11.9

(7.1, 19.3)

NA

NA

Indianapolis-CarmelAnderson, IN~

9.8

9.4

4.9

(2.4, 9.7)

-4.5

(-10.2, 1.2)

Jackson, MS~

NA

9.6

5.4

(3.2, 9.0)

-4.2

(-9.1, 0.8)

Kansas City, MO-KS~

6.0

8.5

9.2

(6.0, 13.8)

0.6

(-4.5, 5.8)

Knoxville, TN~

NA

NA

9.6

(5.8, 15.3)

NA

NA

Las Vegas-HendersonParadise, NV

7.7

10.4

8.5

(6.0, 11.8)

-1.9

(-5.6, 1.8)

Little Rock-North Little
Rock-Conway, AR

12.6

13.3

10.8

(7.6, 15.3)

-2.5

(-8.3, 3.4)

Los Angeles-Long BeachAnaheim, CA

5.0

6.7

4.8

(3.6, 6.5)

-1.9

(-3.9, 0.1)

Geography
All
MSA

99 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

D.9 Credit AFS Use by MSA, 2013-2017
For all households
Geography

2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

Louisville/Jefferson County,
KY-IN~

7.4

11.1

14.7

(10.2, 20.6)

3.6

(-3.2, 10.4)

Manchester-Nashua, NH~

NA

11.4

2.6

(1.1, 6.4)

-8.8*

(-13.8, -3.8)

Memphis, TN-MS-AR~

9.0

10.3

17.2

(11.8, 24.5)

6.9

(-1.0, 14.8)

Miami-Fort LauderdaleWest Palm Beach, FL

3.5

5.2

4.5

(3.1, 6.4)

-0.8

(-3.2, 1.6)

Milwaukee-Waukesha-West
Allis, WI

1.2

5.7

2.0

(0.7, 5.5)

-3.7

(-7.8, 0.4)

Minneapolis-St. PaulBloomington, MN-WI~

5.6

4.6

3.8

(2.4, 6.1)

-0.7

(-3.2, 1.7)

Nashville-DavidsonMurfreesboro-Franklin, TN~

8.9

10.9

7.7

(4.7, 12.2)

-3.2

(-9.3, 2.8)

New Orleans-Metairie, LA~

5.8

8.2

7.8

(5.2, 11.6)

-0.4

(-5.0, 4.2)

New York-Newark-Jersey
City, NY-NJ-PA~

3.6

5.4

3.9

(3.1, 5.0)

-1.5*

(-2.9, -0.1)

Oklahoma City, OK

11.8

14.0

11.0

(7.0, 16.8)

-3.0

(-9.6, 3.6)

Omaha-Council Bluffs,
NE-IA

7.0

8.6

6.8

(4.4, 10.5)

-1.7

(-6.9, 3.5)

Orlando-KissimmeeSanford, FL

6.5

8.4

10.0

(6.7, 14.5)

1.6

(-4.1, 7.3)

Philadelphia-CamdenWilmington, PA-NJ-DE-MD

3.5

4.9

6.0

(4.0, 9.0)

1.2

(-1.6, 4.0)

Phoenix-Mesa-Scottsdale,
AZ

5.7

4.9

6.1

(4.1, 9.0)

1.2

(-1.5, 3.8)

Pittsburgh, PA

4.2

9.6

3.8

(2.0, 6.8)

-5.9*

(-10.7, -1.1)

Portland-South Portland,
ME~

6.3

5.9

5.1

(2.4, 10.7)

-0.7

(-5.8, 4.3)

Portland-VancouverHillsboro, OR-WA

5.2

6.6

4.2

(2.7, 6.7)

-2.4

(-5.5, 0.6)

Providence-Warwick,
RI-MA~

4.1

4.7

5.8

(4.1, 8.1)

1.1

(-2.3, 4.6)

Riverside-San BernardinoOntario, CA

6.2

6.3

6.1

(4.0, 9.2)

-0.1

(-3.9, 3.6)

Sacramento-RosevilleArden-Arcade, CA

10.4

9.8

8.7

(5.4, 13.7)

-1.1

(-6.8, 4.6)

St. Louis, MO-IL~

6.7

6.8

5.3

(3.5, 7.9)

-1.5

(-4.8, 1.8)

Salisbury, MD-DE~

NA

1.6

13.6

(7.5, 23.4)

12.0*

(4.4, 19.6)

Salt Lake City, UT~

4.9

6.7

5.7

(3.4, 9.6)

-0.9

(-5.0, 3.1)

San Antonio-New
Braunfels, TX

14.1

16.5

9.8

(6.7, 14.2)

-6.6

(-13.3, 0.0)

San Diego-Carlsbad, CA

5.2

7.2

3.6

(1.8, 7.1)

-3.6

(-7.3, 0.1)

San Francisco-OaklandHayward, CA

2.1

8.5

4.5

(2.7, 7.4)

-4.0*

(-7.3, -0.7)

San Jose-Sunnyvale-Santa
Clara, CA

1.8

NA

6.9

(3.7, 12.3)

NA

NA

Seattle-Tacoma-Bellevue,
WA

3.2

6.6

5.5

(3.6, 8.2)

-1.1

(-4.4, 2.2)

Sioux Falls, SD

10.8

8.5

4.6

(2.6, 8.0)

-3.9

(-9.3, 1.6)

Tampa-St. PetersburgClearwater, FL

9.6

7.4

5.9

(3.8, 9.1)

-1.5

(-5.2, 2.3)

100

D.9 Credit AFS Use by MSA, 2013-2017
For all households
2013
(Percent)

2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

Tulsa, OK

11.7

13.2

8.5

(5.6, 12.8)

-4.7

(-11.0, 1.7)

Urban Honolulu, HI

5.3

5.0

5.4

(3.2, 8.9)

0.4

(-3.0, 3.8)

Virginia Beach-NorfolkNewport News, VA-NC~

12.3

4.2

6.9

(4.0, 11.7)

2.8

(-2.2, 7.7)

Washington-ArlingtonAlexandria, DC-VA-MDWV~

2.9

5.4

7.7

(5.8, 10.2)

2.3

(-0.6, 5.1)

Wichita, KS~

9.6

16.4

10.2

(6.1, 16.5)

-6.2

(-14.7, 2.4)

Worcester, MA-CT~

NA

NA

0.8

(0.1, 6.0)

NA

NA

Geography

~ indicates areas with geographic boundary changes between the 2013 and 2015 surveys. See Appendix 1 (FDIC Technical Notes) for details. * indicates
differences that are statistically significant at the 10% level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of
zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

101 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

E.1 R
 ates of Saving for Unexpected Expenses or Emergencies by Banking Status and Household
Characteristics, 2015-2017
For all households
2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

56.3

57.8

(57.2, 58.4)

1.4*

(0.6, 2.2)

Unbanked

20.2

17.4

(15.7, 19.3)

-2.8*

(-5.5, 0.0)

Banked: Underbanked

55.2

56.3

(55.1, 57.5)

1.1

(-0.5, 2.6)

Banked: Fully banked

60.0

61.6

(61.0, 62.3)

1.6*

(0.7, 2.5)

Banked: Underbanked status unknown

57.8

55.5

(48.4, 62.5)

-2.3

(-12.6, 8.1)

Less than $15,000

30.8

28.9

(27.4, 30.4)

-1.9

(-3.9, 0.1)

$15,000 to $30,000

42.2

41.0

(39.6, 42.3)

-1.2

(-3.1, 0.7)

$30,000 to $50,000

53.2

54.7

(53.5, 55.9)

1.4

(-0.3, 3.2)

$50,000 to $75,000

63.6

63.7

(62.5, 64.9)

0.1

(-1.6, 1.8)

At least $75,000

72.9

73.8

(73.0, 74.7)

1.0

(-0.2, 2.1)

No high school diploma

30.1

31.7

(30.0, 33.4)

1.6

(-1.0, 4.1)

High school diploma

47.2

48.6

(47.5, 49.7)

1.4

(0.0, 2.8)

Some college

58.9

59.1

(58.0, 60.1)

0.2

(-1.2, 1.6)

College degree

69.4

70.0

(69.2, 70.9)

0.6

(-0.6, 1.8)

15 to 24 years

55.7

60.1

(57.6, 62.5)

4.4*

(1.0, 7.8)

25 to 34 years

60.7

63.9

(62.5, 65.2)

3.1*

(1.0, 5.2)

35 to 44 years

58.8

61.2

(60.0, 62.4)

2.4*

(0.8, 4.0)

45 to 54 years

58.2

59.3

(58.0, 60.6)

1.1

(-0.5, 2.7)

55 to 64 years

56.4

56.8

(55.6, 58.0)

0.4

(-1.3, 2.1)

65 years or more

50.1

50.6

(49.5, 51.6)

0.5

(-1.1, 2.1)

Black

45.6

45.7

(43.8, 47.5)

0.1

(-2.3, 2.5)

Hispanic

42.5

48.2

(46.5, 49.9)

5.7*

(3.3, 8.1)

Asian

52.9

55.2

(52.7, 57.6)

2.3

(-1.7, 6.3)

White

61.3

62.4

(61.7, 63.0)

1.1*

(0.1, 2.0)

Other

56.2

53.1

(48.6, 57.5)

-3.1

(-9.1, 2.9)

Disabled, age 25 to 64

39.0

38.5

(36.7, 40.3)

-0.5

(-2.9, 1.9)

Not disabled, age 25 to 64

61.3

63.2

(62.5, 63.9)

1.9*

(1.0, 2.9)

Not applicable (not age 25 to 64)

51.1

52.2

(51.2, 53.2)

1.1

(-0.3, 2.5)

Income was about the same each
month

56.3

56.9

(56.2, 57.6)

0.7

(-0.3, 1.6)

Income varied somewhat from month
to month

58.3

63.0

(61.8, 64.3)

4.7*

(2.8, 6.6)

Income varied a lot from month to
month

51.3

52.5

(50.1, 55.0)

1.2

(-2.1, 4.5)

Unknown

42.2

42.9

(35.8, 50.3)

0.7

(-11.3, 12.6)

Characteristics
All
Unbanked and underbanked

Family income

Education

Age group

Race/Ethnicity

Disability status

Monthly income volatility

102 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

E.1 R
 ates of Saving for Unexpected Expenses or Emergencies by Banking Status and Household
Characteristics, 2015-2017
For all households
2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

Employed

63.1

64.8

(64.1, 65.6)

1.7*

(0.7, 2.7)

Unemployed

44.5

46.0

(42.7, 49.4)

1.5

(-3.1, 6.1)

Not in labor force

45.6

46.3

(45.5, 47.2)

0.7

(-0.4, 1.9)

Homeowner

61.5

63.3

(62.6, 64.0)

1.8*

(0.8, 2.8)

Non-homeowner

47.3

48.1

(47.1, 49.0)

0.8

(-0.6, 2.1)

Married couple

63.1

64.6

(63.8, 65.4)

1.4*

(0.4, 2.5)

Unmarried female-headed family

46.2

47.0

(45.4, 48.7)

0.8

(-1.4, 3.0)

Unmarried male-headed family

50.6

53.6

(51.1, 56.1)

3.0

(-0.4, 6.4)

Female individual

51.1

51.9

(50.6, 53.2)

0.8

(-1.0, 2.6)

Male individual

52.1

53.7

(52.3, 55.1)

1.7

(-0.2, 3.5)

Other

NA

NA

NA

NA

NA

U.S.-born

58.4

59.7

(59.1, 60.3)

1.3*

(0.5, 2.1)

Foreign-born citizen

47.9

48.6

(46.4, 50.8)

0.7

(-2.3, 3.7)

Foreign-born non-citizen

39.9

42.9

(40.9, 45.0)

3.0

(-0.1, 6.0)

Spanish is not only language spoken

57.0

58.8

(58.2, 59.4)

1.8*

(1.0, 2.6)

Spanish is only language spoken

25.8

31.3

(28.5, 34.1)

5.5*

(1.2, 9.8)

Metropolitan area - principal city

55.1

55.7

(54.5, 56.9)

0.6

(-0.9, 2.1)

Metropolitan area - balance

58.4

60.5

(59.6, 61.3)

2.1*

(0.9, 3.3)

Not in metropolitan area

52.5

52.5

(50.6, 54.5)

0.1

(-2.4, 2.5)

Not identified

56.5

59.0

(57.0, 61.0)

2.5

(-0.1, 5.1)

Northeast

56.2

55.8

(54.5, 57.2)

-0.3

(-2.3, 1.6)

Midwest

61.1

60.9

(59.8, 62.1)

-0.1

(-1.9, 1.6)

South

52.1

55.3

(54.2, 56.5)

3.3*

(1.7, 4.8)

West

59.1

60.4

(59.1, 61.6)

1.3

(-0.3, 2.8)

Characteristics
Employment status

Homeownership

Household type

Nativity

Spanish only language spoken

Metropolitan status

Geographic region

Excludes households with missing information on whether the household saved for unexpected expenses or emergencies. * indicates differences that are
statistically significant at the 10% level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The
population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

103 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

E.2 Rates of Saving for Unexpected Expenses or Emergencies by State, 2015-2017
For all households
2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

56.3

57.8

(57.2, 58.4)

1.4*

(0.6, 2.2)

AL

52.7

51.9

(47.5, 56.3)

-0.8

(-5.3, 3.8)

AK

60.8

71.1

(67.0, 74.8)

10.2*

(4.5, 16.0)

AZ

64.3

62.3

(57.9, 66.6)

-1.9

(-7.9, 4.0)

AR

50.4

50.8

(44.0, 57.6)

0.5

(-8.9, 9.8)

CA

54.0

55.7

(53.6, 57.7)

1.7

(-0.9, 4.2)

CO

70.3

68.4

(62.0, 74.2)

-1.9

(-9.6, 5.8)

CT

62.2

63.5

(58.6, 68.1)

1.3

(-5.4, 8.0)

DE

53.3

64.4

(59.6, 68.9)

11.1*

(5.0, 17.2)

DC

53.2

67.0

(63.8, 70.1)

13.8*

(8.9, 18.8)

FL

42.7

51.3

(48.6, 54.0)

8.6*

(5.0, 12.3)

GA

50.2

52.2

(47.7, 56.7)

2.0

(-3.2, 7.2)

HI

59.0

58.8

(53.6, 63.9)

-0.2

(-7.2, 6.8)

ID

52.6

57.4

(52.2, 62.5)

4.8

(-0.6, 10.2)

IL

64.0

59.9

(56.6, 63.0)

-4.1*

(-8.1, -0.2)

IN

59.6

62.1

(58.1, 66.0)

2.5

(-2.7, 7.6)

IA

61.4

66.2

(62.5, 69.7)

4.8

(-1.9, 11.4)

KS

58.1

59.8

(53.1, 66.2)

1.8

(-7.5, 11.0)

KY

56.2

50.7

(47.0, 54.5)

-5.5

(-11.8, 0.8)

LA

50.6

50.5

(45.9, 55.2)

0.0

(-4.9, 4.8)

ME

68.7

60.0

(54.1, 65.6)

-8.7*

(-15.1, -2.2)

MD

59.1

67.7

(62.5, 72.5)

8.6*

(2.2, 15.0)

MA

57.2

56.7

(53.3, 60.1)

-0.4

(-5.5, 4.7)

MI

56.3

57.5

(53.3, 61.6)

1.2

(-5.3, 7.7)

MN

64.9

66.2

(62.9, 69.4)

1.3

(-3.4, 6.0)

MS

50.6

46.9

(43.9, 49.8)

-3.7

(-8.2, 0.7)

MO

64.3

61.1

(57.3, 64.9)

-3.2

(-8.9, 2.5)

MT

69.3

68.5

(65.3, 71.6)

-0.8

(-6.0, 4.4)

NE

55.6

68.8

(63.8, 73.4)

13.2*

(5.7, 20.6)

NV

54.8

58.9

(54.2, 63.3)

4.0

(-2.7, 10.7)

NH

60.3

58.1

(54.5, 61.6)

-2.2

(-8.0, 3.6)

NJ

53.2

54.2

(50.8, 57.7)

1.1

(-3.8, 5.9)

NM

49.9

55.1

(50.4, 59.7)

5.2

(-1.2, 11.6)

NY

51.8

51.4

(48.7, 54.1)

-0.3

(-4.0, 3.4)

NC

53.3

59.0

(53.0, 64.8)

5.7

(-0.4, 11.7)

ND

67.1

55.6

(46.6, 64.3)

-11.5

(-23.9, 1.0)

OH

58.9

59.2

(56.4, 61.9)

0.3

(-3.5, 4.1)

OK

52.7

60.0

(55.2, 64.6)

7.3*

(1.0, 13.7)

Geography
All
State

104

E.2 Rates of Saving for Unexpected Expenses or Emergencies by State, 2015-2017
For all households
2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

OR

65.7

69.4

(65.5, 73.1)

3.8

(-1.9, 9.5)

PA

60.1

60.2

(57.2, 63.1)

0.1

(-4.0, 4.2)

RI

59.0

55.1

(50.2, 60.0)

-3.8

(-10.4, 2.8)

SC

60.8

57.8

(52.6, 62.9)

-3.0

(-10.7, 4.8)

SD

63.6

59.9

(55.7, 64.0)

-3.6

(-9.1, 1.8)

TN

56.3

56.1

(52.1, 60.1)

-0.2

(-4.9, 4.5)

TX

53.0

55.4

(52.6, 58.1)

2.4

(-1.0, 5.7)

UT

71.3

74.1

(69.6, 78.1)

2.8

(-2.7, 8.3)

VT

61.9

59.8

(55.7, 63.8)

-2.1

(-7.7, 3.5)

VA

59.4

65.5

(62.0, 68.9)

6.1*

(1.0, 11.3)

WA

65.9

66.3

(63.1, 69.3)

0.4

(-3.9, 4.7)

WV

45.8

40.5

(37.1, 43.9)

-5.3

(-11.1, 0.4)

WI

63.2

61.4

(57.7, 65.0)

-1.8

(-7.2, 3.5)

WY

63.9

63.3

(59.4, 67.0)

-0.6

(-7.8, 6.6)

Geography

Excludes households with missing information on whether the household saved for unexpected expenses or emergencies. * indicates differences that are
statistically significant at the 10% level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The
population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

105 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

E.3 Rates of Saving for Unexpected Expenses or Emergencies by MSA, 2015-2017
For all households
2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

56.3

57.8

(57.2, 58.4)

1.4*

(0.6, 2.2)

Albuquerque, NM

57.5

61.0

(55.9, 65.9)

3.5

(-3.1, 10.2)

Atlanta-Sandy Springs-Roswell, GA~

52.4

57.1

(51.9, 62.1)

4.7

(-1.9, 11.3)

Austin-Round Rock, TX

46.1

62.4

(54.7, 69.4)

16.2*

(5.3, 27.1)

Baltimore-Columbia-Towson, MD

66.0

70.4

(63.6, 76.4)

4.4

(-3.8, 12.7)

Baton Rouge, LA

62.6

59.2

(51.3, 66.6)

-3.4

(-14.4, 7.6)

Billings, MT~

72.2

75.1

(68.0, 81.2)

2.9

(-8.3, 14.2)

Birmingham-Hoover, AL

61.0

40.1

(32.0, 48.8)

-20.9*

(-32.0, -9.8)

Boise City, ID

55.7

57.6

(50.9, 64.1)

2.0

(-6.7, 10.6)

Boston-Cambridge-Newton, MA-NH~

60.4

58.8

(54.7, 62.8)

-1.6

(-7.3, 4.1)

Burlington-South Burlington, VT~

65.2

NA

NA

NA

NA

Charlotte-Concord-Gastonia, NC-SC~

55.0

64.6

(58.5, 70.2)

9.5*

(0.8, 18.2)

Chicago-Naperville-Elgin, IL-IN-WI

63.8

59.8

(56.3, 63.3)

-4.0

(-8.6, 0.6)

Cincinnati, OH-KY-IN~

50.5

52.7

(45.8, 59.5)

2.3

(-8.7, 13.2)

Cleveland-Elyria, OH

51.9

62.3

(56.4, 67.8)

10.4*

(1.8, 18.9)

Columbus, OH~

69.1

64.0

(56.4, 71.0)

-5.1

(-14.6, 4.5)

Dallas-Fort Worth-Arlington, TX~

63.0

59.5

(55.1, 63.7)

-3.6

(-9.6, 2.5)

Denver-Aurora-Lakewood, CO

68.8

63.0

(56.2, 69.2)

-5.9

(-14.5, 2.8)

Detroit-Warren-Dearborn, MI

64.3

56.1

(50.0, 61.9)

-8.2*

(-16.3, -0.2)

Fargo, ND-MN

72.6

60.6

(52.3, 68.2)

-12.1*

(-22.5, -1.7)

Greenville-Anderson-Mauldin, SC~

62.8

60.9

(52.1, 69.1)

-1.9

(-14.4, 10.5)

Hartford-West Hartford-East Hartford,
CT~

67.0

66.5

(58.7, 73.5)

-0.5

(-11.6, 10.6)

Houston-The Woodlands-Sugar Land,
TX~

53.5

59.1

(54.3, 63.8)

5.6

(-1.4, 12.6)

Huntington-Ashland, WV-KY-OH~

NA

NA

NA

NA

NA

Indianapolis-Carmel-Anderson, IN~

56.6

63.0

(56.7, 68.9)

6.5

(-3.3, 16.2)

Jackson, MS~

58.9

42.3

(36.0, 48.8)

-16.6*

(-25.9, -7.2)

Kansas City, MO-KS~

57.8

73.6

(67.2, 79.2)

15.8*

(6.9, 24.8)

Knoxville, TN~

NA

55.1

(46.7, 63.2)

NA

NA

Las Vegas-Henderson-Paradise, NV

57.4

58.3

(53.1, 63.4)

1.0

(-6.5, 8.4)

Little Rock-North Little Rock-Conway,
AR

52.3

59.1

(50.9, 66.9)

6.8

(-3.5, 17.1)

Los Angeles-Long Beach-Anaheim, CA

49.6

51.7

(48.6, 54.8)

2.2

(-2.5, 6.9)

Louisville/Jefferson County, KY-IN~

55.5

63.3

(55.2, 70.7)

7.8

(-3.0, 18.6)

Manchester-Nashua, NH~

68.2

58.8

(52.3, 65.1)

-9.3

(-18.7, 0.1)

Memphis, TN-MS-AR~

53.7

46.0

(37.7, 54.6)

-7.7

(-19.0, 3.6)

Miami-Fort Lauderdale-West Palm
Beach, FL

37.8

35.8

(31.0, 41.0)

-2.0

(-8.3, 4.3)

Milwaukee-Waukesha-West Allis, WI

61.3

64.3

(54.9, 72.8)

3.0

(-9.2, 15.2)

Minneapolis-St. Paul-Bloomington,
MN-WI~

68.1

66.8

(62.3, 71.0)

-1.3

(-7.3, 4.6)

Geography
All
MSA

106

E.3 Rates of Saving for Unexpected Expenses or Emergencies by MSA, 2015-2017
For all households
2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

Nashville-Davidson-MurfreesboroFranklin, TN~

71.1

68.1

(60.7, 74.7)

-3.1

(-12.6, 6.4)

New Orleans-Metairie, LA~

43.8

49.6

(42.6, 56.6)

5.8

(-3.7, 15.4)

New York-Newark-Jersey City, NYNJ-PA~

49.5

48.0

(45.2, 50.8)

-1.5

(-5.2, 2.2)

Oklahoma City, OK

51.7

70.4

(61.7, 77.8)

18.7*

(7.7, 29.7)

Omaha-Council Bluffs, NE-IA

63.2

71.2

(63.9, 77.6)

8.0

(-2.3, 18.3)

Orlando-Kissimmee-Sanford, FL

44.3

67.0

(60.0, 73.3)

22.6*

(13.6, 31.6)

Philadelphia-Camden-Wilmington,
PA-NJ-DE-MD

57.7

62.9

(58.8, 66.8)

5.2

(-0.2, 10.6)

Phoenix-Mesa-Scottsdale, AZ

64.7

68.1

(62.9, 72.9)

3.4

(-3.7, 10.4)

Pittsburgh, PA

64.0

62.4

(56.4, 68.1)

-1.6

(-10.8, 7.6)

Portland-South Portland, ME~

69.2

67.3

(58.4, 75.0)

-2.0

(-12.6, 8.7)

Portland-Vancouver-Hillsboro, OR-WA

66.1

74.7

(69.9, 78.9)

8.6*

(1.7, 15.5)

Providence-Warwick, RI-MA~

55.1

54.7

(49.7, 59.6)

-0.4

(-8.1, 7.3)

Riverside-San Bernardino-Ontario, CA

46.6

52.0

(46.5, 57.4)

5.4

(-2.5, 13.2)

Sacramento-Roseville-Arden-Arcade,
CA

59.9

57.4

(51.0, 63.5)

-2.5

(-12.1, 7.2)

St. Louis, MO-IL~

68.8

54.8

(48.8, 60.6)

-14.1*

(-23.1, -5.1)

Salisbury, MD-DE~

42.5

NA

NA

NA

NA

Salt Lake City, UT~

72.4

76.8

(70.4, 82.1)

4.4

(-4.2, 13.1)

San Antonio-New Braunfels, TX

52.3

54.1

(46.7, 61.3)

1.8

(-8.0, 11.6)

San Diego-Carlsbad, CA

52.2

60.5

(54.5, 66.2)

8.3

(-0.3, 16.9)

San Francisco-Oakland-Hayward, CA

55.0

59.4

(53.1, 65.4)

4.4

(-2.9, 11.7)

San Jose-Sunnyvale-Santa Clara, CA

NA

68.0

(59.1, 75.8)

NA

NA

Seattle-Tacoma-Bellevue, WA

67.4

67.9

(63.7, 71.8)

0.4

(-5.7, 6.6)

Sioux Falls, SD

71.1

64.0

(57.9, 69.8)

-7.1

(-15.1, 0.9)

Tampa-St. Petersburg-Clearwater, FL

42.6

48.7

(42.2, 55.2)

6.1

(-3.6, 15.8)

Tulsa, OK

64.8

66.4

(58.5, 73.5)

1.7

(-8.5, 11.8)

Urban Honolulu, HI

59.3

58.2

(51.8, 64.4)

-1.1

(-9.7, 7.6)

Virginia Beach-Norfolk-Newport News,
VA-NC~

68.4

66.4

(57.5, 74.2)

-2.0

(-13.1, 9.1)

Washington-Arlington-Alexandria, DCVA-MD-WV~

60.9

67.5

(62.9, 71.9)

6.7*

(0.7, 12.7)

Wichita, KS~

53.5

57.5

(49.6, 65.0)

4.0

(-7.5, 15.5)

Worcester, MA-CT~

NA

49.3

(41.7, 57.0)

NA

NA

Geography

Excludes households with missing information on whether the household saved for unexpected expenses or emergencies. ~ indicates areas with geographic
boundary changes between the 2013 and 2015 surveys. See Appendix 1 (FDIC Technical Notes) for details. * indicates differences that are statistically significant
at the 10% level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be
slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

107 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

E.4 S
 avings Methods by Banking Status and Household Characteristics, 2017
For all households that saved for unexpected expenses or emergencies in the past 12 months, row percent
Characteristics

All

Number of
Households
(1000s)

Percent of
Households

Checking
account
(Percent)

Savings
account
(Percent)

Prepaid
card
(Percent)

Other
accounts
(Percent)

In home, or
with family
or friends
(Percent)

Intent
to pawn
or sell
(Percent)

Other
method
(Percent)

Unknown
method
(Percent)

67,697

100.0

23.7

71.6

0.3

9.0

10.5

0.1

2.6

1.5

Unbanked and
underbanked

1,267

100.0

2.2

2.0

10.1

3.2

66.8

0.8

12.8

4.4

Banked: Underbanked

13,238

100.0

23.9

65.1

0.4

6.9

16.3

0.3

3.9

1.4

Banked: Fully banked

52,759

100.0

24.1

75.0

0.1

9.8

7.7

0.1

2.0

1.4

Banked: Underbanked
status unknown

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

Less than $15,000

4,095

100.0

27.7

49.6

1.1

3.1

23.7

0.1

3.6

2.0

$15,000 to $30,000

7,241

100.0

26.2

54.3

0.7

3.9

19.1

0.2

4.1

2.5

$30,000 to $50,000

12,660

100.0

24.0

67.2

0.6

5.9

13.2

0.2

3.1

1.4

$50,000 to $75,000

13,845

100.0

21.8

74.9

0.2

7.8

9.2

0.1

2.2

1.5

At least $75,000

29,856

100.0

23.3

79.1

0.1

13.0

6.1

0.2

2.0

1.3

3,492

100.0

26.0

52.8

1.1

2.2

21.6

0.2

4.2

1.6

High school diploma

14,541

100.0

23.5

64.8

0.5

5.1

15.5

0.2

2.9

1.9

Some college

20,072

100.0

21.9

70.1

0.4

7.2

12.1

0.2

2.7

1.8

College degree

29,591

100.0

24.8

78.1

0.1

13.0

5.7

0.1

2.1

1.2

15 to 24 years

3,683

100.0

18.9

67.7

1.0

3.0

16.5

0.1

3.2

2.3

25 to 34 years

12,265

100.0

21.5

73.2

0.6

6.0

11.4

0.2

2.5

1.2

35 to 44 years

11,936

100.0

21.3

74.3

0.2

7.5

11.0

0.2

2.5

1.4

45 to 54 years

12,565

100.0

23.5

72.8

0.4

8.9

10.0

0.1

2.4

1.2

55 to 64 years

12,620

100.0

24.8

71.8

0.1

11.0

10.8

0.2

2.3

1.4

65 years or more

14,627

100.0

27.9

67.7

0.2

12.7

7.9

0.1

2.9

2.2

Black

7,390

100.0

21.5

67.1

1.0

5.0

14.2

0.2

3.9

2.3

Hispanic

7,122

100.0

23.0

65.9

0.5

4.7

15.5

0.2

2.0

2.0

Asian

3,237

100.0

31.7

75.4

0.1

8.6

3.0

0.3

2.3

0.8

White

48,936

100.0

23.5

73.0

0.2

10.3

9.5

0.1

2.5

1.4

Other

1,012

100.0

27.6

62.8

1.2

8.3

20.5

-

3.3

1.0

3,953

100.0

25.9

58.7

0.9

5.6

18.4

-

4.0

1.6

Not disabled, age 25
to 64

45,433

100.0

22.5

74.2

0.3

8.6

10.2

0.2

2.3

1.3

Not applicable (not
age 25 to 64)

18,311

100.0

26.1

67.7

0.3

10.8

9.7

0.1

3.0

2.2

Unbanked

Family income

Education
No high school
diploma

Age group

Race/Ethnicity

Disability status
Disabled, age 25 to 64

108

E.4 S
 avings Methods by Banking Status and Household Characteristics, 2017
For all households that saved for unexpected expenses or emergencies in the past 12 months, row percent
Number of
Households
(1000s)

Percent of
Households

Checking
account
(Percent)

Savings
account
(Percent)

Prepaid
card
(Percent)

Other
accounts
(Percent)

In home, or
with family
or friends
(Percent)

Intent
to pawn
or sell
(Percent)

Other
method
(Percent)

Unknown
method
(Percent)

Income was about the
same each month

51,828

100.0

23.7

72.9

0.3

8.9

9.4

0.1

2.6

1.5

Income varied
somewhat from month
to month

13,079

100.0

23.8

69.1

0.5

9.4

13.5

0.1

2.3

1.3

Income varied a lot
from month to month

2,594

100.0

24.4

60.2

0.6

11.6

18.4

0.4

3.1

1.1

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

47,042

100.0

22.5

73.9

0.3

8.8

10.4

0.2

2.4

1.3

1,455

100.0

23.0

64.6

0.5

5.2

17.4

-

2.6

0.8

19,199

100.0

26.7

66.3

0.3

10.0

10.2

0.1

3.1

2.2

Homeowner

47,293

100.0

24.1

74.2

0.1

11.0

8.7

0.1

2.2

1.5

Non-homeowner

20,403

100.0

22.8

65.6

0.8

4.5

14.7

0.2

3.3

1.6

Married couple

36,029

100.0

22.5

76.5

0.1

10.5

8.4

0.1

2.2

1.4

Unmarried femaleheaded family

6,495

100.0

21.1

62.5

1.1

5.0

17.3

0.2

3.8

1.3

Unmarried maleheaded family

3,207

100.0

25.5

61.8

0.9

6.5

16.7

0.1

2.7

2.7

Female individual

11,245

100.0

23.9

70.1

0.3

8.8

10.5

-

2.5

1.6

Male individual

10,542

100.0

28.8

64.6

0.4

7.6

11.7

0.2

3.1

1.8

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

60,089

100.0

23.0

71.9

0.3

9.4

10.8

0.1

2.6

1.5

Foreign-born citizen

4,252

100.0

29.3

73.3

0.3

8.0

5.1

0.2

1.9

1.7

Foreign-born noncitizen

3,355

100.0

29.8

63.1

0.2

4.1

12.2

0.2

2.5

1.8

66,339

100.0

23.7

71.9

0.3

9.2

10.3

0.1

2.6

1.5

1,357

100.0

25.6

55.4

0.4

1.9

21.7

0.5

1.3

1.7

Metropolitan area principal city

19,224

100.0

25.0

71.9

0.5

9.8

9.7

0.1

2.3

1.8

Metropolitan area balance

30,107

100.0

23.7

73.8

0.2

9.6

8.7

0.2

2.5

1.4

Not in metropolitan
area

8,486

100.0

22.8

64.7

0.3

7.4

15.2

0.2

3.4

1.9

Not identified

9,880

100.0

22.0

69.9

0.2

7.3

13.7

0.1

2.7

1.1

Northeast

11,443

100.0

28.3

70.5

0.3

9.0

8.8

0.1

2.5

1.9

Midwest

15,532

100.0

22.2

71.5

0.2

8.0

11.5

0.1

2.7

1.4

South

24,749

100.0

23.7

70.6

0.4

8.7

11.4

0.2

2.7

1.3

West

15,972

100.0

22.0

73.9

0.3

10.7

9.3

0.2

2.4

1.8

Characteristics

Monthly income
volatility

Unknown
Employment status
Employed
Unemployed
Not in labor force
Homeownership

Household type

Other
Nativity
U.S.-born

Spanish only
language spoken
Spanish is not only
language spoken
Spanish is only
language spoken
Metropolitan status

Geographic region

Row percentages may not sum to 100 because households were asked to select all savings methods used. NA indicates that the sample size is too small to produce a precise estimate.
- indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

109 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

F.1 U
 se of Mainstream Credit Products by Banking Status and Household Characteristics, 2017
For all households, row percent

Percent of
Households

Credit
card
(Percent)

Store
credit
card
(Percent)

Mortgage,
home
equity
loan, or
HELOC
(Percent)

Auto loan
(Percent)

Student
loan
(Percent)

Bank
personal
loan
(Percent)

Other
mainstream
nonbank
(Percent)

No
mainstream
credit
(Percent)

115,124

100.0

68.7

41.6

33.8

32.3

16.6

6.9

2.1

19.7

Unbanked

7,096

100.0

7.2

4.0

3.4

5.7

4.5

1.2

1.0

80.2

Banked:
Underbanked

23,084

100.0

60.0

37.9

26.3

35.5

20.6

8.4

4.3

21.9

Banked: Fully
banked

84,614

100.0

76.3

45.7

38.5

33.7

16.5

7.0

1.6

14.1

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

Less than $15,000

13,934

100.0

31.3

16.7

6.7

9.4

8.4

2.1

1.4

56.2

$15,000 to
$30,000

17,320

100.0

48.6

25.8

13.9

16.0

9.3

3.4

1.8

35.8

$30,000 to
$50,000

22,790

100.0

64.1

37.2

23.7

28.0

14.0

5.6

2.3

20.1

$50,000 to
$75,000

21,411

100.0

77.0

47.4

37.0

37.7

17.7

7.6

2.5

11.2

At least $75,000

39,668

100.0

88.8

56.7

56.2

47.0

23.6

10.5

2.1

4.3

No high school
diploma

10,818

100.0

33.3

19.3

12.8

14.2

2.9

2.6

1.7

53.0

High school
diploma

29,379

100.0

57.7

36.0

25.8

27.2

8.4

5.9

1.9

28.1

Some college

33,388

100.0

68.4

42.9

33.5

34.8

18.1

7.6

2.5

17.2

College degree

41,540

100.0

86.0

50.3

45.3

38.6

24.7

8.2

1.9

7.2

15 to 24 years

5,959

100.0

56.1

26.2

12.8

31.4

31.4

4.5

2.2

24.6

25 to 34 years

18,789

100.0

67.9

35.4

29.7

40.4

32.8

7.4

2.1

18.5

35 to 44 years

19,081

100.0

69.1

41.3

43.0

42.0

24.5

8.6

2.5

18.0

45 to 54 years

20,874

100.0

69.3

45.7

45.1

39.6

16.4

8.2

2.4

17.9

55 to 64 years

21,887

100.0

69.6

45.7

39.4

29.8

10.0

7.6

2.2

19.2

65 years or more

28,534

100.0

70.6

43.0

22.3

17.2

2.8

4.5

1.4

22.4

Black

15,871

100.0

47.9

28.2

19.3

23.7

17.8

5.7

2.8

36.0

Hispanic

14,423

100.0

53.9

35.3

24.6

29.0

14.3

5.2

1.4

31.5

Asian

5,647

100.0

80.8

42.5

36.1

32.5

14.0

5.6

0.9

13.8

White

77,315

100.0

75.3

45.7

38.5

34.7

17.0

7.6

2.1

14.4

Other

1,867

100.0

52.2

31.2

28.1

32.7

15.6

8.5

2.9

28.3

Characteristics

All

Number of
Households
(1000s)

Unbanked and
underbanked

Banked:
Underbanked
status unknown
Family income

Education

Age group

Race/Ethnicity

110

F.1 U
 se of Mainstream Credit Products by Banking Status and Household Characteristics, 2017
For all households, row percent

Percent of
Households

Credit
card
(Percent)

Store
credit
card
(Percent)

Mortgage,
home
equity
loan, or
HELOC
(Percent)

Auto loan
(Percent)

Student
loan
(Percent)

Bank
personal
loan
(Percent)

Other
mainstream
nonbank
(Percent)

No
mainstream
credit
(Percent)

10,111

100.0

43.1

27.6

22.9

21.1

10.5

6.0

3.2

40.4

Not disabled, age
25 to 64

70,521

100.0

72.7

44.3

41.8

40.1

21.8

8.2

2.2

15.3

Not applicable
(not age 25 to 64)

34,492

100.0

68.1

40.1

20.6

19.7

7.8

4.5

1.5

22.8

Income was about
the same each
month

89,672

100.0

69.2

41.5

33.5

31.4

15.7

6.1

1.8

19.9

Income varied
somewhat from
month to month

20,327

100.0

68.2

43.6

36.8

36.7

20.1

9.7

2.8

18.1

Income varied a
lot from month to
month

4,873

100.0

62.8

35.7

28.1

31.0

19.2

9.8

4.2

23.5

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

Employed

71,317

100.0

73.4

44.7

41.2

40.5

22.5

8.5

2.4

14.1

Unemployed

3,039

100.0

51.6

29.6

25.9

26.2

20.3

5.0

2.0

34.8

Not in labor force

40,768

100.0

61.9

37.1

21.6

18.4

6.0

4.3

1.6

28.5

Homeowner

73,588

100.0

78.1

50.3

50.6

36.3

15.1

8.2

2.1

11.5

Non-homeowner

41,536

100.0

52.2

26.3

4.1

25.3

19.2

4.7

2.1

34.4

Married couple

54,933

100.0

78.6

51.7

47.3

41.3

18.2

8.6

2.1

11.0

Unmarried
female-headed
family

13,432

100.0

51.7

35.2

23.6

29.3

21.7

5.7

2.6

29.8

Unmarried maleheaded family

5,829

100.0

57.0

28.1

26.2

31.1

17.6

6.7

2.0

27.0

Female individual

21,338

100.0

63.7

39.1

20.2

20.2

12.3

4.6

2.0

26.0

Male individual

19,297

100.0

61.6

24.7

20.4

22.5

12.8

5.8

1.7

28.4

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

U.S.-born

98,955

100.0

69.8

42.5

34.9

33.3

17.5

7.3

2.2

18.5

Foreign-born
citizen

8,553

100.0

70.2

42.7

35.3

28.8

14.6

5.4

1.2

19.9

Foreign-born noncitizen

7,616

100.0

53.3

28.9

18.6

23.5

7.1

3.2

1.5

35.9

110,903

100.0

70.0

42.3

34.6

33.0

17.1

7.1

2.1

18.6

4,220

100.0

36.4

24.5

13.5

15.0

3.7

2.5

1.1

50.3

Number of
Households
(1000s)

Disabled, age 25
to 64

Characteristics

Disability status

Monthly income
volatility

Unknown
Employment
status

Homeownership

Household type

Other
Nativity

Spanish only
language spoken
Spanish is not
only language
spoken
Spanish is only
language spoken

111 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

F.1 U
 se of Mainstream Credit Products by Banking Status and Household Characteristics, 2017
For all households, row percent

Percent of
Households

Credit
card
(Percent)

Store
credit
card
(Percent)

Mortgage,
home
equity
loan, or
HELOC
(Percent)

Auto loan
(Percent)

Student
loan
(Percent)

Bank
personal
loan
(Percent)

Other
mainstream
nonbank
(Percent)

No
mainstream
credit
(Percent)

33,832

100.0

65.9

37.0

27.3

27.6

18.0

6.0

1.7

23.4

Metropolitan area
- balance

48,845

100.0

74.7

47.5

40.0

35.8

17.3

7.0

2.0

15.5

Not in
metropolitan area

15,951

100.0

59.3

34.9

28.9

29.4

12.1

8.0

2.6

25.1

Not identified

16,495

100.0

66.0

40.2

33.9

34.3

16.1

7.7

2.6

19.7

Northeast

20,074

100.0

73.2

48.1

34.2

30.7

18.3

7.3

1.3

18.2

Midwest

25,111

100.0

70.8

46.5

37.7

34.9

19.7

7.7

2.6

16.5

South

44,002

100.0

62.7

37.1

30.9

31.7

14.3

6.3

2.3

23.8

West

25,938

100.0

73.4

39.6

34.7

32.0

16.2

7.0

1.8

17.3

Number of
Households
(1000s)

Metropolitan area
- principal city

Characteristics

Metropolitan
status

Geographic
region

Excludes households with missing information on whether the household used one or more mainstream credit products; used credit AFS; applied for, was denied, or felt
discouraged about applying for a credit card or bank personal loan; or fell behind on bills. NA indicates that the sample size is too small to produce a precise estimate.
- indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

112

F.2 Use of Mainstream Credit Products by State, 2017
For all households, row percent

Percent of
Households

Credit
card
(Percent)

Store
credit
card
(Percent)

Mortgage,
home
equity
loan, or
HELOC
(Percent)

Auto loan
(Percent)

Student
loan
(Percent)

Bank
personal
loan
(Percent)

Other
mainstream
nonbank
(Percent)

No
mainstream
credit
(Percent)

115,124

100.0

68.7

41.6

33.8

32.3

16.6

6.9

2.1

19.7

AL

1,821

100.0

59.6

32.2

28.6

29.5

9.2

8.0

3.5

28.3

AK

251

100.0

77.6

23.9

43.4

38.6

20.0

13.0

2.5

12.2

AZ

2,291

100.0

70.8

39.4

35.9

34.1

18.6

5.4

1.6

14.9

AR

1,114

100.0

54.1

35.3

28.5

33.3

14.9

5.8

1.3

28.0

CA

12,838

100.0

72.7

41.8

31.4

29.7

14.8

5.6

1.7

19.6

CO

1,945

100.0

77.1

41.7

39.1

30.3

17.1

5.3

0.7

14.1

Geography

All

Number of
Households
(1000s)

State

CT

1,240

100.0

76.4

50.2

43.7

32.4

23.4

8.5

1.6

14.3

DE

339

100.0

75.5

45.1

43.1

33.0

16.7

4.4

2.8

14.8

DC

293

100.0

72.6

30.7

25.2

17.3

23.9

4.6

1.6

20.1

FL

7,473

100.0

68.1

38.6

27.4

30.1

11.8

4.5

1.2

22.3

GA

3,710

100.0

58.9

29.7

29.0

29.2

14.7

5.4

2.1

28.2

HI

453

100.0

76.5

40.5

29.0

20.5

10.4

8.5

1.4

16.6

ID

611

100.0

68.9

37.2

38.8

38.9

19.7

11.8

2.3

13.2

IL

4,465

100.0

73.6

49.4

39.7

33.2

19.6

5.5

2.4

16.2

IN

2,501

100.0

68.3

48.0

41.6

35.7

19.2

8.3

3.1

17.0

IA

1,161

100.0

73.8

44.8

36.4

33.8

19.9

9.8

2.6

13.8

KS

1,090

100.0

63.5

39.9

31.9

28.9

21.4

6.1

0.4

21.5

KY

1,736

100.0

55.5

35.7

29.2

28.8

16.0

7.9

3.3

26.1

LA

1,812

100.0

48.9

25.3

22.0

20.6

10.4

5.9

3.4

37.2

ME

505

100.0

67.8

34.6

37.5

36.2

23.3

7.1

1.7

18.4

MD

2,026

100.0

73.4

46.7

37.1

37.1

18.7

9.7

2.4

13.0

MA

2,330

100.0

81.5

51.6

38.8

35.6

19.0

4.6

1.2

13.5

MI

3,740

100.0

71.0

43.9

37.6

34.9

17.6

6.4

2.7

16.6

MN

2,215

100.0

79.5

52.4

43.3

43.1

21.8

11.9

2.6

8.1

MS

1,112

100.0

42.0

28.8

19.3

25.2

10.2

4.7

2.9

37.7

MO

2,240

100.0

68.5

45.8

33.1

32.8

16.7

8.2

3.9

17.7

MT

414

100.0

74.0

33.7

31.3

29.7

14.6

9.8

1.7

15.2

NE

716

100.0

72.4

45.1

35.0

39.3

23.9

16.4

3.2

13.4

NV

1,007

100.0

74.2

31.6

36.5

34.7

14.2

6.7

1.8

19.6

NH

485

100.0

76.4

46.2

43.8

43.1

21.5

4.7

1.7

14.0

NJ

3,135

100.0

77.6

57.1

35.5

25.6

16.0

7.0

1.2

17.5

NM

803

100.0

57.7

30.2

29.5

29.1

13.2

6.8

2.0

28.1

NY

6,981

100.0

68.0

42.2

25.7

24.6

16.1

7.2

1.1

23.0

NC

3,756

100.0

60.0

36.8

32.0

29.9

13.4

6.9

2.8

25.4

ND

313

100.0

67.1

38.1

31.6

32.5

23.8

13.7

2.7

20.5

OH

4,160

100.0

66.3

44.8

36.4

35.1

22.1

5.8

2.6

20.4

113 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

F.2 Use of Mainstream Credit Products by State, 2017
For all households, row percent

Percent of
Households

Credit
card
(Percent)

Store
credit
card
(Percent)

Mortgage,
home
equity
loan, or
HELOC
(Percent)

Auto loan
(Percent)

Student
loan
(Percent)

Bank
personal
loan
(Percent)

Other
mainstream
nonbank
(Percent)

No
mainstream
credit
(Percent)

1,456

100.0

65.2

36.1

35.6

36.2

16.1

6.3

3.8

20.0

OR

1,478

100.0

76.4

35.7

37.6

34.0

20.4

12.4

2.7

13.1

PA

4,761

100.0

73.4

50.9

40.1

38.6

20.6

9.3

1.9

15.3

RI

395

100.0

73.3

46.5

33.0

26.0

15.4

3.4

-

19.0

SC

1,918

100.0

62.8

41.4

35.8

30.9

16.4

5.5

3.9

22.8

SD

309

100.0

68.0

37.2

34.2

35.2

22.0

12.5

2.1

16.4

TN

2,398

100.0

60.3

40.6

33.0

37.6

17.4

8.8

2.3

22.9

TX

9,451

100.0

61.9

37.3

29.6

33.8

15.0

6.0

1.8

24.0

UT

939

100.0

78.0

42.9

43.0

44.0

19.1

12.6

2.5

9.6

VT

241

100.0

72.8

35.2

32.9

35.1

19.5

8.0

1.0

14.5

VA

2,908

100.0

78.1

44.5

46.6

37.9

16.4

7.7

2.4

11.2

WA

2,681

100.0

78.3

37.8

42.8

36.7

19.2

8.3

2.1

12.6

WV

678

100.0

56.8

36.9

28.7

31.2

12.8

5.1

2.0

26.2

WI

2,201

100.0

72.1

48.8

36.7

33.4

17.2

7.5

2.1

15.2

WY

228

100.0

64.1

31.5

32.5

34.9

11.2

10.5

2.7

22.6

Number of
Households
(1000s)

OK

Geography

Excludes households with missing information on whether the household used one or more mainstream credit products; used credit AFS; applied for, was denied, or felt
discouraged about applying for a credit card or bank personal loan; or fell behind on bills. NA indicates that the sample size is too small to produce a precise estimate.
- indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

114

F.3 Use of Mainstream Credit Products by MSA, 2017
For all households, row percent

Percent of
Households

Credit
card
(Percent)

Store
credit
card
(Percent)

Mortgage,
home
equity
loan, or
HELOC
(Percent)

Auto loan
(Percent)

Student
loan
(Percent)

Bank
personal
loan
(Percent)

Other
mainstream
nonbank
(Percent)

No
mainstream
credit
(Percent)

115,124

100.0

68.7

41.6

33.8

32.3

16.6

6.9

2.1

19.7

Albuquerque, NM

382

100.0

64.9

36.0

36.5

37.5

18.4

7.5

2.0

23.1

Atlanta-Sandy
Springs-Roswell,
GA~

2,100

100.0

61.3

32.7

30.0

30.6

16.4

5.1

1.3

25.7

Austin-Round
Rock, TX

695

100.0

74.7

39.8

34.0

34.8

20.8

6.2

0.7

15.1

BaltimoreColumbia-Towson,
MD

936

100.0

72.5

47.3

33.7

40.0

19.8

10.5

2.5

16.0

Baton Rouge, LA

325

100.0

49.8

28.5

33.0

26.0

6.7

6.1

3.8

33.5

Billings, MT~

63

100.0

79.5

38.4

26.7

27.4

12.4

3.1

-

10.6

BirminghamHoover, AL

410

100.0

53.0

26.6

25.4

24.0

12.0

7.9

3.0

36.2

Boise City, ID

227

100.0

73.6

42.4

46.5

42.7

22.7

10.7

0.5

8.9

BostonCambridgeNewton, MA-NH~

1,613

100.0

80.3

51.0

40.9

37.8

22.2

5.2

1.4

14.2

Burlington-South
Burlington, VT~

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

CharlotteConcordGastonia,
NC-SC~

982

100.0

67.0

41.7

41.5

36.8

16.8

8.1

4.4

17.5

ChicagoNaperville-Elgin,
IL-IN-WI

3,134

100.0

76.0

50.6

38.6

30.5

19.4

2.5

1.2

16.4

Cincinnati, OHKY-IN~

728

100.0

63.6

38.7

42.7

38.7

23.4

6.2

2.7

21.8

Cleveland-Elyria,
OH

833

100.0

69.4

48.5

36.8

37.1

21.3

9.4

2.1

20.5

Columbus, OH~

Geography

All

Number of
Households
(1000s)

MSA

679

100.0

69.4

40.9

39.0

37.5

23.0

5.9

3.6

19.2

Dallas-Fort WorthArlington, TX~

2,447

100.0

66.9

41.3

32.3

33.3

17.0

6.0

1.5

21.2

Denver-AuroraLakewood, CO

1,071

100.0

78.8

41.3

35.4

25.7

18.3

4.3

-

14.4

Detroit-WarrenDearborn, MI

1,684

100.0

72.2

50.5

39.1

34.5

17.2

4.9

2.5

16.1

Fargo, ND-MN

75

100.0

74.5

50.2

39.0

40.8

27.2

12.8

4.3

14.1

GreenvilleAndersonMauldin, SC~

439

100.0

74.3

54.1

40.3

26.8

13.3

4.3

7.6

14.9

Hartford-West
Hartford-East
Hartford, CT~

471

100.0

69.8

50.1

47.3

29.6

20.8

11.8

3.2

16.7

Houston-The
Woodlands-Sugar
Land, TX~

2,372

100.0

65.1

42.0

33.9

35.3

15.7

6.2

2.5

24.2

HuntingtonAshland, WV-KYOH~

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

115 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

F.3 Use of Mainstream Credit Products by MSA, 2017
For all households, row percent

Percent of
Households

Credit
card
(Percent)

Store
credit
card
(Percent)

Mortgage,
home
equity
loan, or
HELOC
(Percent)

Auto loan
(Percent)

Student
loan
(Percent)

Bank
personal
loan
(Percent)

Other
mainstream
nonbank
(Percent)

No
mainstream
credit
(Percent)

861

100.0

77.3

50.1

47.2

43.5

25.8

6.0

1.2

11.4

Geography

Number of
Households
(1000s)

IndianapolisCarmel-Anderson,
IN~
Jackson, MS~

258

100.0

41.5

20.5

18.0

19.1

12.3

3.0

1.0

40.1

Kansas City, MOKS~

730

100.0

72.9

48.5

37.0

40.3

21.4

8.0

5.6

11.7

Knoxville, TN~

374

100.0

53.8

32.2

31.3

41.5

17.2

7.7

4.5

24.7

Las VegasHendersonParadise, NV

763

100.0

75.0

28.9

36.7

33.4

15.1

4.9

2.0

19.1

Little Rock-North
Little RockConway, AR

317

100.0

58.0

40.6

39.2

37.8

22.4

6.0

1.0

22.0

Los Angeles-Long
Beach-Anaheim,
CA

4,065

100.0

72.1

41.9

28.3

27.0

16.7

4.4

1.1

21.2

Louisville/
Jefferson County,
KY-IN~

603

100.0

69.6

49.4

38.2

33.0

19.9

7.6

3.5

15.5

ManchesterNashua, NH~

149

100.0

70.0

36.5

44.7

37.8

14.2

3.4

2.0

21.8

Memphis, TN-MSAR~

535

100.0

46.9

32.1

29.6

32.9

17.9

6.9

1.1

33.8

Miami-Fort
Lauderdale-West
Palm Beach, FL

2,010

100.0

58.5

32.3

19.6

24.7

12.8

2.8

1.2

30.9

MilwaukeeWaukesha-West
Allis, WI

534

100.0

73.8

59.0

40.6

34.2

14.9

3.8

0.9

15.9

1,426

100.0

85.5

51.9

42.2

44.6

23.4

11.1

1.4

6.0

NashvilleDavidsonMurfreesboroFranklin, TN~

562

100.0

68.0

38.9

38.3

39.1

21.7

11.8

1.2

16.1

New OrleansMetairie, LA~

484

100.0

53.4

24.1

22.6

18.5

17.1

5.1

2.8

36.5

New YorkNewark-Jersey
City, NY-NJ-PA~

6,929

100.0

71.4

47.2

24.8

17.9

13.7

7.0

1.2

22.9

Oklahoma City,
OK

479

100.0

75.9

43.1

44.9

37.1

17.5

6.2

3.3

15.1

Omaha-Council
Bluffs, NE-IA

394

100.0

79.4

48.8

37.0

45.2

25.9

12.8

4.2

8.9

OrlandoKissimmeeSanford, FL

1,022

100.0

70.8

35.0

25.6

29.0

13.4

1.8

1.3

21.5

PhiladelphiaCamdenWilmington,
PA-NJ-DE-MD

2,235

100.0

77.6

51.0

44.8

38.4

19.4

8.1

2.0

12.9

Phoenix-MesaScottsdale, AZ

1,498

100.0

70.7

37.6

36.7

33.2

21.7

6.3

1.5

15.9

Pittsburgh, PA

935

100.0

74.8

63.8

43.2

41.6

26.4

13.7

2.5

11.3

Minneapolis-St.
Paul-Bloomington,
MN-WI~

116

F.3 Use of Mainstream Credit Products by MSA, 2017
For all households, row percent

Percent of
Households

Credit
card
(Percent)

Store
credit
card
(Percent)

Mortgage,
home
equity
loan, or
HELOC
(Percent)

Auto loan
(Percent)

Student
loan
(Percent)

Bank
personal
loan
(Percent)

Other
mainstream
nonbank
(Percent)

No
mainstream
credit
(Percent)

175

100.0

73.8

38.3

47.0

42.6

24.9

6.8

1.8

14.9

PortlandVancouverHillsboro, OR-WA

828

100.0

82.3

36.4

42.2

33.4

20.1

10.9

3.2

9.7

ProvidenceWarwick, RI-MA~

523

100.0

74.9

48.7

32.4

25.8

16.1

3.9

-

18.7

1,327

100.0

63.4

42.6

32.2

31.5

14.2

5.6

0.4

25.7

SacramentoRoseville-ArdenArcade, CA

943

100.0

71.2

39.8

28.6

26.0

9.6

4.1

2.0

23.4

St. Louis, MO-IL~

Number of
Households
(1000s)

Portland-South
Portland, ME~

Geography

Riverside-San
BernardinoOntario, CA

1,131

100.0

76.3

55.7

41.8

31.3

23.3

9.3

1.2

14.1

Salisbury, MDDE~

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

Salt Lake City,
UT~

440

100.0

76.6

37.5

43.9

45.9

21.0

12.6

2.1

11.8

San Antonio-New
Braunfels, TX

902

100.0

53.0

35.4

32.2

38.0

19.6

5.9

1.1

24.3

San DiegoCarlsbad, CA

1,371

100.0

76.4

40.4

37.6

41.1

13.7

7.6

2.1

11.0

San FranciscoOakland-Hayward,
CA

1,540

100.0

85.8

45.2

38.0

30.4

17.6

7.0

4.6

8.8

San JoseSunnyvale-Santa
Clara, CA

566

100.0

90.1

47.8

39.5

37.9

9.6

12.2

1.8

5.1

Seattle-TacomaBellevue, WA

1,454

100.0

81.0

37.3

41.4

38.0

20.0

6.3

2.4

12.0

Sioux Falls, SD

103

100.0

72.9

39.0

41.5

35.1

27.1

15.0

0.7

11.3

Tampa-St.
PetersburgClearwater, FL

1,225

100.0

75.5

37.7

36.3

39.4

15.5

5.9

1.6

12.8

Tulsa, OK

417

100.0

66.3

38.7

34.3

40.5

19.2

3.8

4.5

15.4

Urban Honolulu,
HI

328

100.0

74.5

40.3

27.5

17.3

10.3

8.3

1.0

17.6

Virginia BeachNorfolk-Newport
News, VA-NC~

616

100.0

77.4

40.2

46.1

37.6

13.6

7.7

2.5

10.6

WashingtonArlingtonAlexandria, DCVA-MD-WV~

2,094

100.0

82.9

45.6

48.1

35.3

20.2

8.7

2.3

7.8

Wichita, KS~

326

100.0

61.0

39.0

33.2

33.0

20.3

6.1

-

29.6

Worcester, MACT~

364

100.0

84.6

51.7

38.3

46.1

26.1

1.2

1.2

7.7

Excludes households with missing information on whether the household used one or more mainstream credit products; used credit AFS; applied for, was denied, or felt
discouraged about applying for a credit card or bank personal loan; or fell behind on bills. ~ indicates areas with geographic boundary changes between the 2013 and
2015 surveys. See Appendix 1 (FDIC Technical Notes) for details. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate
of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

117 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

F.4 O
 wnership of Credit Cards From Visa, MasterCard, American Express, or Discover by Banking Status
and Household Characteristics, 2015-2017
For all households
2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval, Difference

66.5

68.7

(68.1, 69.3)

2.2*

(1.4, 3.1)

Unbanked

6.5

7.2

(6.0, 8.6)

0.7

(-1.1, 2.4)

Banked: Underbanked

57.8

60.0

(58.7, 61.3)

2.2*

(0.6, 3.9)

Banked: Fully banked

74.6

76.3

(75.6, 76.9)

1.6*

(0.6, 2.6)

Banked: Underbanked
status unknown

NA

NA

NA

NA

NA

Less than $15,000

30.8

31.3

(29.8, 32.8)

0.4

(-1.7, 2.6)

$15,000 to $30,000

48.8

48.6

(47.0, 50.2)

-0.2

(-2.2, 1.9)

$30,000 to $50,000

63.6

64.1

(63.0, 65.3)

0.6

(-1.1, 2.2)

$50,000 to $75,000

75.9

77.0

(75.9, 78.1)

1.1

(-0.5, 2.7)

At least $75,000

87.9

88.8

(88.1, 89.5)

0.9

(-0.2, 1.9)

No high school diploma

33.1

33.3

(31.6, 35.0)

0.1

(-2.2, 2.5)

High school diploma

55.4

57.7

(56.6, 58.8)

2.4*

(0.8, 3.9)

Some college

67.1

68.4

(67.5, 69.3)

1.4

(0.0, 2.7)

College degree

85.0

86.0

(85.3, 86.7)

1.0*

(0.0, 2.0)

15 to 24 years

51.2

56.1

(53.5, 58.7)

4.9*

(1.2, 8.5)

25 to 34 years

62.9

67.9

(66.6, 69.2)

5.0*

(3.1, 7.0)

35 to 44 years

65.9

69.1

(67.8, 70.4)

3.2*

(1.4, 5.1)

45 to 54 years

67.5

69.3

(68.0, 70.5)

1.8

(0.0, 3.6)

55 to 64 years

69.3

69.6

(68.5, 70.7)

0.3

(-1.3, 1.9)

65 years or more

69.7

70.6

(69.6, 71.6)

0.9

(-0.6, 2.3)

Black

43.3

47.9

(46.1, 49.7)

4.6*

(2.2, 7.0)

Hispanic

48.4

53.9

(52.3, 55.6)

5.5*

(3.1, 7.9)

Asian

78.9

80.8

(78.5, 82.9)

2.0

(-1.1, 5.0)

White

73.9

75.3

(74.6, 75.9)

1.4*

(0.5, 2.3)

Other

51.7

52.2

(47.6, 56.7)

0.5

(-5.3, 6.3)

Disabled, age 25 to 64

40.1

43.1

(41.4, 44.8)

3.0*

(0.7, 5.3)

Not disabled, age 25
to 64

70.4

72.7

(72.0, 73.4)

2.3*

(1.3, 3.4)

Not applicable (not age
25 to 64)

66.4

68.1

(67.1, 69.0)

1.7*

(0.3, 3.1)

67.5

69.2

(68.5, 69.9)

1.7*

(0.8, 2.6)

Characteristics

All
Unbanked and
underbanked

Family income

Education

Age group

Race/Ethnicity

Disability status

Monthly income
volatility
Income was about the
same each month

118

F.4 O
 wnership of Credit Cards From Visa, MasterCard, American Express, or Discover by Banking Status
and Household Characteristics, 2015-2017
For all households
2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval, Difference

Income varied
somewhat from month
to month

64.5

68.2

(67.0, 69.4)

3.7*

(1.8, 5.5)

Income varied a lot
from month to month

58.8

62.8

(60.2, 65.3)

4.0*

(0.6, 7.5)

Unknown

NA

NA

NA

NA

NA

Employed

71.3

73.4

(72.6, 74.1)

2.1*

(1.1, 3.2)

Unemployed

44.9

51.6

(48.4, 54.9)

6.8*

(2.2, 11.4)

Not in labor force

60.1

61.9

(61.0, 62.8)

1.8*

(0.6, 3.1)

Homeowner

76.7

78.1

(77.4, 78.7)

1.4*

(0.4, 2.3)

Non-homeowner

48.5

52.2

(51.1, 53.2)

3.6*

(2.3, 5.0)

Married couple

76.4

78.6

(77.9, 79.3)

2.3*

(1.2, 3.3)

Unmarried femaleheaded family

48.4

51.7

(50.0, 53.3)

3.3*

(1.1, 5.5)

Unmarried maleheaded family

53.9

57.0

(54.3, 59.6)

3.1

(-0.5, 6.6)

Female individual

62.3

63.7

(62.5, 64.9)

1.4

(-0.3, 3.1)

Male individual

60.6

61.6

(60.2, 62.9)

0.9

(-1.2, 3.1)

Other

NA

NA

NA

NA

NA

U.S.-born

67.7

69.8

(69.2, 70.4)

2.1*

(1.1, 3.0)

Foreign-born citizen

69.1

70.2

(68.1, 72.2)

1.1

(-1.8, 4.0)

Foreign-born noncitizen

48.2

53.3

(51.1, 55.6)

5.1*

(1.8, 8.4)

Spanish is not only
language spoken

67.3

70.0

(69.3, 70.6)

2.6*

(1.8, 3.5)

Spanish is only
language spoken

28.5

36.4

(33.3, 39.7)

8.0*

(2.7, 13.2)

Metropolitan area principal city

63.0

65.9

(64.8, 67.1)

2.9*

(1.3, 4.5)

Metropolitan area balance

72.2

74.7

(73.8, 75.5)

2.4*

(1.2, 3.6)

Not in metropolitan area

56.3

59.3

(57.8, 60.8)

3.0*

(1.0, 5.0)

Not identified

66.4

66.0

(64.1, 67.9)

-0.3

(-2.7, 2.0)

Northeast

71.5

73.2

(71.8, 74.6)

1.8

(-0.1, 3.7)

Midwest

70.2

70.8

(69.6, 72.0)

0.6

(-1.1, 2.3)

South

59.1

62.7

(61.8, 63.7)

3.6*

(2.2, 5.0)

West

71.5

73.4

(72.3, 74.5)

1.9*

(0.2, 3.6)

Characteristics

Employment status

Homeownership

Household type

Nativity

Spanish only language
spoken

Metropolitan status

Geographic region

Excludes households with missing information on whether the household used one or more mainstream credit products; used credit AFS; applied for, was denied,
or felt discouraged about applying for a credit card or bank personal loan; or fell behind on bills. * indicates differences that are statistically significant at the 10%
level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly
greater than zero. Estimates do not always reconcile to totals because of rounding.

119 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

F.5 Applied for Credit Card or Bank Personal Loan by Banking Status and Household Characteristics,
2015-2017
For all households
2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

13.9

14.1

(13.8, 14.5)

0.2

(-0.3, 0.8)

Unbanked

2.5

3.0

(2.2, 3.9)

0.5

(-0.5, 1.6)

Banked: Underbanked

17.8

18.0

(17.1, 19.0)

0.2

(-1.1, 1.5)

Banked: Fully banked

13.8

14.0

(13.6, 14.5)

0.2

(-0.4, 0.8)

Banked: Underbanked status unknown

NA

NA

NA

NA

NA

6.0

6.5

(5.8, 7.4)

0.5

(-0.6, 1.6)

Characteristics
All
Unbanked and underbanked

Family income
Less than $15,000
$15,000 to $30,000

9.3

8.4

(7.7, 9.1)

-0.9

(-1.9, 0.1)

$30,000 to $50,000

12.1

11.6

(10.8, 12.4)

-0.5

(-1.6, 0.5)

$50,000 to $75,000

15.9

15.2

(14.3, 16.2)

-0.7

(-2.1, 0.7)

At least $75,000

19.8

20.2

(19.5, 20.9)

0.4

(-0.6, 1.5)

5.5

5.4

(4.6, 6.3)

0.0

(-1.2, 1.1)

Education
No high school diploma
High school diploma

10.3

10.2

(9.5, 10.9)

-0.1

(-1.1, 0.8)

Some college

15.5

14.5

(13.8, 15.3)

-1.0*

(-1.9, 0.0)

College degree

17.9

18.9

(18.2, 19.6)

1.0

(-0.1, 2.0)

15 to 24 years

16.6

19.0

(17.0, 21.2)

2.4

(-0.4, 5.1)

25 to 34 years

17.8

19.9

(18.9, 21.1)

2.1*

(0.6, 3.6)

35 to 44 years

16.9

16.9

(15.9, 18.0)

0.0

(-1.4, 1.4)

45 to 54 years

15.8

16.1

(15.1, 17.1)

0.2

(-1.0, 1.5)

55 to 64 years

12.7

12.4

(11.6, 13.2)

-0.3

(-1.5, 0.9)

65 years or more

7.9

7.4

(6.9, 8.0)

-0.5

(-1.3, 0.3)

Black

10.0

10.2

(9.3, 11.3)

0.2

(-1.2, 1.7)

Hispanic

11.5

12.3

(11.2, 13.6)

0.8

(-0.8, 2.4)

Asian

17.3

20.7

(18.8, 22.7)

3.4*

(0.5, 6.3)

White

14.9

14.8

(14.4, 15.3)

-0.1

(-0.7, 0.6)

Other

12.6

12.6

(10.0, 15.9)

0.0

(-4.3, 4.3)

Disabled, age 25 to 64

11.3

11.3

(10.2, 12.5)

0.0

(-1.5, 1.6)

Not disabled, age 25 to 64

16.4

16.9

(16.4, 17.4)

0.5

(-0.2, 1.2)

Not applicable (not age 25 to 64)

9.4

9.4

(8.8, 10.0)

0.0

(-0.9, 0.8)

Income was about the same each month

13.0

13.1

(12.7, 13.5)

0.0

(-0.5, 0.6)

Income varied somewhat from month to month

16.3

18.0

(17.1, 18.9)

1.7*

(0.3, 3.0)

Income varied a lot from month to month

19.2

17.9

(15.8, 20.2)

-1.4

(-4.1, 1.4)

Unknown

NA

NA

NA

NA

NA

Employed

17.1

17.6

(17.1, 18.1)

0.5

(-0.2, 1.2)

Unemployed

11.9

15.6

(13.0, 18.6)

3.7*

(0.2, 7.2)

Not in labor force

8.6

8.0

(7.5, 8.5)

-0.6

(-1.3, 0.1)

Age group

Race/Ethnicity

Disability status

Monthly income volatility

Employment status

120

F.5 Applied for Credit Card or Bank Personal Loan by Banking Status and Household Characteristics,
2015-2017
For all households
2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

Homeowner

14.5

14.7

(14.2, 15.2)

0.2

(-0.5, 0.8)

Non-homeowner

12.9

13.2

(12.6, 13.9)

0.4

(-0.6, 1.3)

Married couple

15.9

15.8

(15.2, 16.4)

-0.1

(-0.9, 0.7)

Unmarried female-headed family

12.4

13.2

(12.1, 14.4)

0.8

(-0.8, 2.5)

Unmarried male-headed family

12.4

14.8

(12.9, 16.8)

2.3

(-0.2, 4.9)

Female individual

10.7

11.0

(10.3, 11.8)

0.3

(-0.8, 1.4)

Male individual

13.2

13.4

(12.4, 14.4)

0.1

(-1.2, 1.5)

Other

NA

NA

NA

NA

NA

U.S.-born

14.1

14.0

(13.6, 14.4)

-0.1

(-0.7, 0.4)

Foreign-born citizen

13.4

15.1

(13.6, 16.8)

1.7

(-0.3, 3.8)

Foreign-born non-citizen

11.8

15.0

(13.5, 16.6)

3.2*

(0.9, 5.5)

Spanish is not only language spoken

14.0

14.4

(14.0, 14.7)

0.3

(-0.2, 0.8)

Spanish is only language spoken

7.5

8.5

(6.9, 10.5)

1.1

(-1.8, 4.0)

Metropolitan area - principal city

14.4

14.9

(14.1, 15.8)

0.5

(-0.7, 1.8)

Metropolitan area - balance

14.8

15.3

(14.7, 16.0)

0.6

(-0.2, 1.4)

Characteristics
Homeownership

Household type

Nativity

Spanish only language spoken

Metropolitan status

Not in metropolitan area

10.8

9.8

(8.9, 10.7)

-1.0

(-2.1, 0.1)

Not identified

13.5

13.2

(12.2, 14.3)

-0.2

(-1.7, 1.2)

Northeast

14.6

14.9

(13.9, 15.9)

0.2

(-1.1, 1.5)

Midwest

14.3

14.8

(13.8, 15.8)

0.5

(-0.9, 1.8)

South

12.4

12.2

(11.7, 12.9)

-0.1

(-0.9, 0.7)

West

15.6

16.2

(15.4, 17.1)

0.6

(-0.6, 1.8)

Geographic region

Excludes households with missing information on whether the household used one or more mainstream credit products; used credit AFS; applied for, was denied,
or felt discouraged about applying for a credit card or bank personal loan; or fell behind on bills.* indicates differences that are statistically significant at the 10%
level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater
than zero. Estimates do not always reconcile to totals because of rounding.

121 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

F.6 Denied Credit Card or Bank Personal Loan by Banking Status and Household Characteristics,
2015-2017
For all households
2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

2.8

2.8

(2.6, 2.9)

0.0

(-0.3, 0.2)

Unbanked

1.5

1.7

(1.2, 2.4)

0.2

(-0.6, 0.9)

Banked: Underbanked

5.8

6.2

(5.5, 6.8)

0.4

(-0.5, 1.2)

Banked: Fully banked

2.0

1.9

(1.8, 2.1)

-0.1

(-0.3, 0.1)

Banked: Underbanked status unknown

NA

NA

NA

NA

NA

Less than $15,000

2.5

2.4

(1.9, 3.0)

-0.1

(-0.8, 0.5)

$15,000 to $30,000

3.3

3.1

(2.6, 3.6)

-0.2

(-0.9, 0.5)

$30,000 to $50,000

3.1

3.1

(2.6, 3.5)

-0.1

(-0.7, 0.5)

$50,000 to $75,000

3.2

2.9

(2.5, 3.3)

-0.4

(-1.0, 0.2)

At least $75,000

2.1

2.5

(2.2, 2.8)

0.4

(0.0, 0.8)

No high school diploma

1.9

1.5

(1.2, 2.0)

-0.4

(-1.0, 0.2)

High school diploma

2.7

2.1

(1.8, 2.4)

-0.6*

(-1.1, -0.1)

Some college

3.7

3.8

(3.4, 4.3)

0.2

(-0.4, 0.7)

College degree

2.4

2.7

(2.4, 3.0)

0.3

(-0.1, 0.8)

15 to 24 years

5.4

5.5

(4.4, 6.8)

0.1

(-1.6, 1.8)

25 to 34 years

4.3

4.1

(3.6, 4.8)

-0.2

(-1.0, 0.7)

35 to 44 years

3.7

3.5

(3.0, 4.0)

-0.2

(-1.0, 0.5)

45 to 54 years

2.9

3.5

(3.1, 4.0)

0.6*

(0.0, 1.2)

55 to 64 years

2.2

2.1

(1.8, 2.5)

0.0

(-0.5, 0.5)

65 years or more

0.9

0.7

(0.5, 0.9)

-0.2

(-0.5, 0.1)

Black

2.8

3.9

(3.2, 4.6)

1.0*

(0.2, 1.8)

Hispanic

3.6

3.2

(2.7, 3.8)

-0.4

(-1.3, 0.5)

Asian

2.9

2.7

(1.9, 3.7)

-0.2

(-1.4, 1.0)

White

2.6

2.4

(2.2, 2.6)

-0.2

(-0.5, 0.1)

Other

3.0

4.4

(2.9, 6.7)

1.5

(-0.8, 3.7)

Disabled, age 25 to 64

3.7

3.7

(3.1, 4.4)

0.0

(-0.8, 0.9)

Not disabled, age 25 to 64

3.2

3.2

(3.0, 3.5)

0.1

(-0.3, 0.4)

Not applicable (not age 25 to 64)

1.7

1.5

(1.3, 1.8)

-0.2

(-0.5, 0.2)

Income was about the same each month

2.2

2.3

(2.1, 2.5)

0.1

(-0.2, 0.4)

Income varied somewhat from month to month

4.1

4.1

(3.6, 4.6)

0.0

(-0.8, 0.7)

Income varied a lot from month to month

6.6

5.5

(4.4, 6.8)

-1.2

(-3.0, 0.7)

Unknown

NA

NA

NA

NA

NA

Characteristics
All
Unbanked and underbanked

Family income

Education

Age group

Race/Ethnicity

Disability status

Monthly income volatility

122

F.6 Denied Credit Card or Bank Personal Loan by Banking Status and Household Characteristics,
2015-2017
For all households
2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

Employed

3.2

3.3

(3.1, 3.6)

0.1

(-0.2, 0.5)

Unemployed

5.6

6.0

(4.5, 8.0)

0.4

(-2.0, 2.7)

Not in labor force

1.8

1.5

(1.3, 1.7)

-0.3

(-0.6, 0.0)

Homeowner

2.0

2.0

(1.8, 2.2)

0.0

(-0.2, 0.3)

Non-homeowner

4.2

4.1

(3.7, 4.5)

-0.1

(-0.6, 0.4)

Married couple

2.5

2.4

(2.2, 2.7)

-0.1

(-0.4, 0.3)

Unmarried female-headed family

3.8

4.2

(3.6, 4.8)

0.4

(-0.5, 1.3)

Unmarried male-headed family

3.5

4.0

(3.0, 5.3)

0.4

(-1.0, 1.8)

Female individual

2.1

2.3

(1.9, 2.7)

0.1

(-0.4, 0.7)

Male individual

3.3

2.9

(2.5, 3.4)

-0.4

(-1.1, 0.3)

Other

NA

NA

NA

NA

NA

U.S.-born

2.8

2.6

(2.5, 2.8)

-0.1

(-0.4, 0.2)

Foreign-born citizen

2.5

2.8

(2.2, 3.6)

0.3

(-0.7, 1.3)

Foreign-born non-citizen

3.5

4.2

(3.3, 5.1)

0.7

(-0.5, 1.9)

Spanish is not only language spoken

2.8

2.7

(2.6, 2.9)

0.0

(-0.3, 0.2)

Spanish is only language spoken

3.3

3.1

(2.1, 4.4)

-0.3

(-2.1, 1.5)

Metropolitan area - principal city

3.2

3.3

(3.0, 3.7)

0.2

(-0.4, 0.7)

Metropolitan area - balance

2.6

2.7

(2.4, 3.0)

0.1

(-0.3, 0.4)

Not in metropolitan area

2.4

1.6

(1.3, 1.9)

-0.8*

(-1.3, -0.3)

Not identified

2.9

2.9

(2.4, 3.4)

0.0

(-0.8, 0.7)

Northeast

2.7

2.4

(2.0, 2.8)

-0.3

(-0.9, 0.3)

Midwest

2.6

2.8

(2.5, 3.2)

0.3

(-0.3, 0.8)

South

2.7

2.6

(2.3, 2.9)

-0.1

(-0.5, 0.3)

West

3.3

3.3

(2.9, 3.7)

0.0

(-0.5, 0.6)

Characteristics
Employment status

Homeownership

Household type

Nativity

Spanish only language spoken

Metropolitan status

Geographic region

Excludes households with missing information on whether the household used one or more mainstream credit products; used credit AFS; applied for, was denied,
or felt discouraged about applying for a credit card or bank personal loan; or fell behind on bills. * indicates differences that are statistically significant at the 10%
level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly
greater than zero. Estimates do not always reconcile to totals because of rounding.

123 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

F.7 Felt Discouraged About Applying for Credit Card or Bank Personal Loan by Banking Status and
Household Characteristics, 2015-2017
For all households
2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

6.1

5.6

(5.4, 5.9)

-0.5*

(-0.9, -0.1)

Unbanked

10.7

8.5

(7.3, 9.8)

-2.2*

(-4.2, -0.3)

Banked: Underbanked

13.3

13.2

(12.4, 14.2)

-0.1

(-1.4, 1.2)

Banked: Fully banked

3.5

3.3

(3.1, 3.5)

-0.3

(-0.6, 0.0)

Banked: Underbanked status unknown

NA

NA

NA

NA

NA

Less than $15,000

9.5

8.5

(7.6, 9.6)

-1.0

(-2.3, 0.4)

$15,000 to $30,000

8.7

7.3

(6.6, 8.0)

-1.4*

(-2.5, -0.3)

$30,000 to $50,000

6.4

7.0

(6.4, 7.7)

0.6

(-0.3, 1.5)

$50,000 to $75,000

5.6

5.4

(4.8, 5.9)

-0.3

(-1.1, 0.5)

At least $75,000

3.3

3.1

(2.8, 3.5)

-0.1

(-0.6, 0.3)

No high school diploma

7.0

6.2

(5.4, 7.1)

-0.8

(-2.0, 0.5)

High school diploma

7.3

5.7

(5.3, 6.2)

-1.5*

(-2.3, -0.8)

Some college

7.1

7.3

(6.7, 7.8)

0.1

(-0.6, 0.9)

College degree

4.0

4.0

(3.7, 4.4)

0.0

(-0.5, 0.5)

15 to 24 years

10.2

9.8

(8.4, 11.5)

-0.4

(-2.6, 1.9)

25 to 34 years

9.3

9.2

(8.4, 10.1)

-0.1

(-1.4, 1.1)

35 to 44 years

7.3

7.3

(6.6, 8.1)

0.0

(-1.0, 1.1)

45 to 54 years

6.9

6.2

(5.7, 6.8)

-0.7

(-1.6, 0.1)

55 to 64 years

4.9

4.1

(3.6, 4.7)

-0.8*

(-1.5, -0.1)

65 years or more

2.4

1.9

(1.6, 2.2)

-0.5*

(-0.9, 0.0)

Black

10.7

10.1

(9.2, 11.2)

-0.5

(-2.1, 1.0)

Hispanic

8.7

7.0

(6.2, 8.0)

-1.6*

(-3.0, -0.3)

Asian

4.4

3.9

(3.1, 5.0)

-0.4

(-1.8, 0.9)

White

4.7

4.5

(4.2, 4.8)

-0.3

(-0.6, 0.1)

Other

9.6

7.5

(5.4, 10.2)

-2.1

(-5.4, 1.2)

Disabled, age 25 to 64

11.3

9.0

(7.9, 10.1)

-2.4*

(-3.9, -0.8)

Not disabled, age 25 to 64

6.4

6.3

(5.9, 6.6)

-0.2

(-0.6, 0.3)

Not applicable (not age 25 to 64)

3.8

3.3

(2.9, 3.6)

-0.5

(-1.0, 0.0)

Income was about the same each month

4.8

4.6

(4.4, 4.9)

-0.2

(-0.6, 0.2)

Income varied somewhat from month to month

9.1

8.5

(7.8, 9.3)

-0.6

(-1.7, 0.5)

Income varied a lot from month to month

15.4

11.4

(9.9, 13.1)

-4.0*

(-6.5, -1.4)

Unknown

NA

NA

NA

NA

NA

Characteristics
All
Unbanked and underbanked

Family income

Education

Age group

Race/Ethnicity

Disability status

Monthly income volatility

124

F.7 Felt Discouraged About Applying for Credit Card or Bank Personal Loan by Banking Status and
Household Characteristics, 2015-2017
For all households
2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

Employed

6.6

6.4

(6.0, 6.7)

-0.2

(-0.7, 0.3)

Unemployed

13.2

13.6

(11.2, 16.5)

0.4

(-3.2, 4.0)

Not in labor force

4.7

3.6

(3.3, 4.0)

-1.0*

(-1.6, -0.5)

Homeowner

3.7

3.5

(3.3, 3.8)

-0.1

(-0.4, 0.2)

Non-homeowner

10.3

9.2

(8.7, 9.8)

-1.1*

(-1.9, -0.2)

Married couple

4.4

4.2

(3.9, 4.5)

-0.2

(-0.7, 0.2)

Unmarried female-headed family

11.6

9.8

(8.9, 10.8)

-1.9*

(-3.3, -0.4)

Unmarried male-headed family

9.6

8.4

(7.1, 9.9)

-1.2

(-3.3, 0.9)

Female individual

5.7

5.6

(5.0, 6.2)

0.0

(-0.9, 0.8)

Male individual

6.2

5.8

(5.2, 6.4)

-0.5

(-1.3, 0.4)

Other

NA

NA

NA

NA

NA

U.S.-born

6.0

5.6

(5.4, 5.9)

-0.4*

(-0.8, 0.0)

Foreign-born citizen

5.5

4.9

(4.1, 5.7)

-0.6

(-1.8, 0.5)

Foreign-born non-citizen

7.3

6.1

(5.0, 7.3)

-1.2

(-2.7, 0.4)

Spanish is not only language spoken

6.1

5.6

(5.3, 5.8)

-0.5*

(-0.9, -0.1)

Spanish is only language spoken

6.3

6.1

(4.8, 7.8)

-0.1

(-2.6, 2.3)

7.6

6.6

(6.1, 7.1)

-1.1*

(-1.9, -0.2)

Characteristics
Employment status

Homeownership

Household type

Nativity

Spanish only language spoken

Metropolitan status
Metropolitan area - principal city
Metropolitan area - balance

5.6

5.1

(4.7, 5.5)

-0.5*

(-1.0, 0.0)

Not in metropolitan area

4.9

4.4

(3.9, 5.1)

-0.4

(-1.4, 0.5)

Not identified

5.8

6.2

(5.5, 7.1)

0.4

(-0.5, 1.4)

Northeast

5.9

5.4

(4.7, 6.1)

-0.6

(-1.5, 0.4)

Midwest

5.4

5.2

(4.7, 5.7)

-0.2

(-0.9, 0.4)

South

6.0

5.7

(5.2, 6.2)

-0.3

(-1.1, 0.4)

West

7.0

6.0

(5.5, 6.6)

-1.0*

(-1.8, -0.2)

Geographic region

Excludes households with missing information on whether the household used one or more mainstream credit products; used credit AFS; applied for, was denied,
or felt discouraged about applying for a credit card or bank personal loan; or fell behind on bills. * indicates differences that are statistically significant at the 10%
level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly
greater than zero. Estimates do not always reconcile to totals because of rounding.

125 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

F.8 Fell Behind on Bills by Banking Status and Household Characteristics, 2015-2017
For all households
2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

16.9

14.5

(14.0, 14.9)

-2.4*

(-3.0, -1.8)

Unbanked

42.2

39.9

(37.6, 42.3)

-2.3

(-5.5, 0.9)

Banked: Underbanked

32.5

29.1

(27.9, 30.3)

-3.4*

(-5.0, -1.7)

Banked: Fully banked

10.0

8.3

(8.0, 8.7)

-1.7*

(-2.1, -1.1)

Banked: Underbanked status unknown

NA

NA

NA

NA

NA

Less than $15,000

32.0

27.3

(25.8, 28.8)

-4.7*

(-6.7, -2.7)

$15,000 to $30,000

24.8

22.9

(21.7, 24.3)

-1.9*

(-3.6, -0.1)

$30,000 to $50,000

18.3

16.7

(15.7, 17.7)

-1.6*

(-2.9, -0.3)

$50,000 to $75,000

13.6

12.1

(11.3, 12.9)

-1.6*

(-2.8, -0.3)

At least $75,000

7.1

6.3

(5.8, 6.8)

-0.8*

(-1.5, -0.1)

No high school diploma

25.5

22.3

(20.9, 23.7)

-3.3*

(-5.2, -1.3)

High school diploma

21.2

17.3

(16.5, 18.1)

-4.0*

(-5.1, -2.8)

Some college

19.5

18.1

(17.3, 18.9)

-1.4*

(-2.5, -0.3)

College degree

8.6

7.6

(7.1, 8.1)

-1.0*

(-1.8, -0.3)

15 to 24 years

20.8

20.5

(18.6, 22.5)

-0.3

(-3.1, 2.5)

25 to 34 years

22.0

18.0

(16.9, 19.2)

-4.0*

(-5.6, -2.4)

35 to 44 years

21.7

19.0

(18.0, 20.1)

-2.7*

(-4.2, -1.1)

45 to 54 years

19.7

17.2

(16.3, 18.2)

-2.4*

(-3.9, -1.0)

55 to 64 years

16.0

13.6

(12.8, 14.5)

-2.4*

(-3.6, -1.3)

65 years or more

7.6

6.5

(6.0, 7.0)

-1.1*

(-1.9, -0.4)

Black

30.7

27.2

(25.7, 28.8)

-3.5*

(-5.8, -1.1)

Hispanic

23.0

18.9

(17.7, 20.2)

-4.1*

(-5.9, -2.2)

Asian

8.8

7.2

(6.0, 8.6)

-1.6

(-3.4, 0.1)

White

13.4

11.3

(10.9, 11.8)

-2.1*

(-2.7, -1.5)

Other

25.7

24.1

(20.5, 28.1)

-1.6

(-7.2, 4.0)

Disabled, age 25 to 64

34.2

30.9

(29.1, 32.7)

-3.3*

(-5.5, -1.1)

Not disabled, age 25 to 64

17.6

14.8

(14.3, 15.4)

-2.8*

(-3.5, -2.0)

Not applicable (not age 25 to 64)

9.9

8.9

(8.3, 9.5)

-1.1*

(-1.9, -0.2)

Income was about the same each month

13.5

11.9

(11.4, 12.3)

-1.7*

(-2.3, -1.0)

Income varied somewhat from month to month

24.8

21.0

(19.8, 22.2)

-3.8*

(-5.5, -2.1)

Income varied a lot from month to month

41.8

35.5

(32.8, 38.2)

-6.4*

(-10.4, -2.3)

Unknown

NA

NA

NA

NA

NA

Employed

16.8

14.5

(14.0, 15.1)

-2.3*

(-3.0, -1.5)

Unemployed

41.3

35.3

(32.0, 38.8)

-6.0*

(-10.8, -1.3)

Not in labor force

15.0

12.8

(12.1, 13.5)

-2.2*

(-3.2, -1.3)

Characteristics
All
Unbanked and underbanked

Family income

Education

Age group

Race/Ethnicity

Disability status

Monthly income volatility

Employment status

126

F.8 Fell Behind on Bills by Banking Status and Household Characteristics, 2015-2017
For all households
2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

Homeowner

11.5

9.5

(9.1, 9.9)

-2.0*

(-2.7, -1.4)

Non-homeowner

26.3

23.2

(22.4, 24.1)

-3.1*

(-4.2, -1.9)

Married couple

12.8

10.2

(9.7, 10.7)

-2.6*

(-3.4, -1.8)

Unmarried female-headed family

34.0

31.0

(29.4, 32.7)

-3.0*

(-5.3, -0.7)

Unmarried male-headed family

25.2

19.6

(17.5, 21.8)

-5.6*

(-8.5, -2.6)

Female individual

14.6

13.9

(13.0, 14.9)

-0.7

(-2.0, 0.6)

Male individual

16.0

14.3

(13.4, 15.2)

-1.8*

(-3.1, -0.4)

Other

NA

NA

NA

NA

NA

U.S.-born

16.9

14.5

(14.0, 14.9)

-2.4*

(-3.1, -1.8)

Foreign-born citizen

13.6

12.7

(11.3, 14.3)

-0.8

(-3.0, 1.3)

Foreign-born non-citizen

20.5

16.5

(14.9, 18.2)

-4.1*

(-6.6, -1.6)

Spanish is not only language spoken

16.7

14.3

(13.8, 14.7)

-2.5*

(-3.1, -1.9)

Spanish is only language spoken

24.2

19.3

(17.1, 21.8)

-4.8*

(-9.0, -0.7)

Metropolitan area - principal city

19.0

16.5

(15.8, 17.3)

-2.4*

(-3.6, -1.3)

Metropolitan area - balance

15.0

12.5

(11.8, 13.2)

-2.5*

(-3.4, -1.7)

Not in metropolitan area

18.7

14.9

(14.0, 15.9)

-3.8*

(-5.3, -2.2)

Not identified

16.7

15.6

(14.5, 16.8)

-1.1

(-2.5, 0.4)

Northeast

17.1

14.8

(13.9, 15.8)

-2.2*

(-3.6, -0.8)

Midwest

16.6

14.6

(13.8, 15.5)

-2.0*

(-3.3, -0.6)

South

17.7

14.6

(14.0, 15.3)

-3.1*

(-4.0, -2.1)

West

15.7

13.8

(13.0, 14.6)

-2.0*

(-3.1, -0.8)

Characteristics
Homeownership

Household type

Nativity

Spanish only language spoken

Metropolitan status

Geographic region

Excludes households with missing information on whether the household used one or more mainstream credit products; used credit AFS; applied for, was denied,
or felt discouraged about applying for a credit card or bank personal loan; or fell behind on bills. * indicates differences that are statistically significant at the 10%
level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly
greater than zero. Estimates do not always reconcile to totals because of rounding.

127 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

F.9 Denied Credit Card or Bank Personal Loan, Conditional on Applying, by Banking Status and
Household Characteristics, 2015-2017
For all households that applied for a credit card or bank personal loan in the past 12 months
2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval, Difference

20.0

19.5

(18.3, 20.7)

-0.5

(-2.2, 1.1)

Unbanked

NA

NA

NA

NA

NA

Banked: Underbanked

32.5

34.2

(31.3, 37.2)

1.7

(-2.1, 5.4)

Banked: Fully banked

14.6

13.7

(12.7, 14.9)

-0.9

(-2.4, 0.6)

Banked: Underbanked status unknown

NA

NA

NA

NA

NA

Less than $15,000

42.0

36.7

(30.7, 43.1)

-5.3

(-13.8, 3.2)

$15,000 to $30,000

35.3

36.7

(32.1, 41.5)

1.3

(-5.3, 8.0)

$30,000 to $50,000

25.9

26.3

(23.0, 29.9)

0.4

(-3.8, 4.7)

$50,000 to $75,000

20.4

18.8

(16.5, 21.4)

-1.6

(-5.0, 1.8)

At least $75,000

10.8

12.4

(11.1, 13.8)

1.6

(-0.4, 3.5)

No high school diploma

35.4

28.3

(22.1, 35.3)

-7.2

(-16.2, 1.8)

High school diploma

25.9

20.5

(17.8, 23.6)

-5.4*

(-9.4, -1.3)

Some college

23.6

26.2

(23.8, 28.8)

2.6

(-0.7, 6.0)

College degree

13.2

14.2

(12.8, 15.8)

1.0

(-1.1, 3.1)

15 to 24 years

32.3

28.8

(23.6, 34.6)

-3.5

(-11.4, 4.4)

25 to 34 years

24.2

20.8

(18.2, 23.6)

-3.4

(-7.4, 0.5)

35 to 44 years

21.9

20.5

(18.1, 23.2)

-1.4

(-5.0, 2.2)

45 to 54 years

18.3

22.0

(19.5, 24.6)

3.7*

(0.3, 7.2)

55 to 64 years

17.0

17.2

(14.7, 20.2)

0.2

(-3.6, 4.0)

65 years or more

11.4

9.3

(7.3, 11.8)

-2.0

(-5.4, 1.4)

Black

28.4

37.6

(32.3, 43.1)

9.2*

(2.2, 16.3)

Hispanic

31.0

25.7

(22.1, 29.7)

-5.3

(-11.4, 0.8)

Asian

16.6

12.9

(9.5, 17.4)

-3.6

(-9.4, 2.1)

White

17.5

16.3

(15.1, 17.5)

-1.3

(-3.0, 0.5)

Other

NA

NA

NA

NA

NA

Disabled, age 25 to 64

32.7

32.8

(28.2, 37.9)

0.1

(-6.4, 6.6)

Not disabled, age 25 to 64

19.3

19.1

(17.8, 20.5)

-0.2

(-2.1, 1.8)

Not applicable (not age 25 to 64)

17.9

16.1

(13.9, 18.6)

-1.8

(-5.4, 1.8)

Income was about the same each month

17.1

17.7

(16.4, 19.1)

0.6

(-1.2, 2.4)

Income varied somewhat from month to month

25.1

22.6

(20.4, 24.9)

-2.6

(-6.2, 1.1)

Income varied a lot from month to month

34.5

30.6

(25.2, 36.7)

-3.8

(-12.2, 4.5)

Unknown

NA

NA

NA

NA

NA

Employed

18.9

19.0

(17.7, 20.3)

0.1

(-1.7, 1.9)

Unemployed

47.4

38.5

(30.3, 47.5)

-8.8

(-21.8, 4.1)

Not in labor force

20.7

18.6

(16.3, 21.1)

-2.1

(-5.3, 1.1)

Characteristics
All
Unbanked and underbanked

Family income

Education

Age group

Race/Ethnicity

Disability status

Monthly income volatility

Employment status

128

F.9 Denied Credit Card or Bank Personal Loan, Conditional on Applying, by Banking Status and
Household Characteristics, 2015-2017
For all households that applied for a credit card or bank personal loan in the past 12 months
2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval, Difference

Homeowner

13.7

13.6

(12.4, 14.8)

-0.1

(-1.8, 1.6)

Non-homeowner

32.5

31.0

(28.6, 33.6)

-1.5

(-4.9, 2.0)

Married couple

15.7

15.4

(14.1, 16.7)

-0.3

(-2.3, 1.7)

Unmarried female-headed family

30.8

31.6

(27.4, 36.1)

0.8

(-5.2, 6.8)

Unmarried male-headed family

28.4

26.9

(20.7, 34.1)

-1.5

(-10.1, 7.1)

Female individual

20.0

20.5

(17.5, 23.9)

0.5

(-4.0, 5.0)

Male individual

24.7

21.6

(18.7, 24.9)

-3.1

(-7.3, 1.1)

Other

NA

NA

NA

NA

NA

U.S.-born

19.5

18.9

(17.7, 20.1)

-0.6

(-2.3, 1.1)

Foreign-born citizen

18.5

18.4

(14.4, 23.2)

-0.1

(-6.2, 5.9)

Foreign-born non-citizen

29.5

27.7

(22.6, 33.5)

-1.7

(-9.8, 6.3)

Spanish is not only language spoken

19.7

19.1

(17.9, 20.3)

-0.6

(-2.2, 1.0)

Spanish is only language spoken

NA

NA

NA

NA

NA

Metropolitan area - principal city

22.1

22.4

(20.2, 24.7)

0.3

(-2.8, 3.4)

Metropolitan area - balance

17.6

17.5

(15.8, 19.3)

-0.1

(-2.4, 2.2)

Characteristics
Homeownership

Household type

Nativity

Spanish only language spoken

Metropolitan status

Not in metropolitan area

21.9

16.2

(13.4, 19.5)

-5.7*

(-10.2, -1.3)

Not identified

21.8

21.9

(18.9, 25.1)

0.1

(-4.5, 4.7)

Northeast

18.2

15.9

(13.5, 18.5)

-2.4

(-6.3, 1.5)

Midwest

17.9

19.0

(17.0, 21.2)

1.1

(-2.2, 4.4)

South

21.5

21.1

(19.1, 23.4)

-0.4

(-3.4, 2.5)

West

21.1

20.3

(18.2, 22.6)

-0.8

(-3.9, 2.4)

Geographic region

Excludes households with missing information on whether the household used one or more mainstream credit products; used credit AFS; applied for, was denied,
or felt discouraged about applying for a credit card or bank personal loan; or fell behind on bills. * indicates differences that are statistically significant at the 10%
level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly
greater than zero. Estimates do not always reconcile to totals because of rounding.

129 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

F.10 Credit Characteristics by State, 2017
For all households, row percent	

Percent of
Households

Applied for
credit card
or bank
personal loan
(Percent)

Denied credit
card or bank
personal loan
(Percent)

Felt discouraged
about applying
for credit card
or bank
personal loan
(Percent)

Fell behind
on bills
(Percent)

115,124

100.0

14.1

2.8

5.6

14.5

AL

1,821

100.0

6.8

2.1

6.5

13.0

AK

251

100.0

17.4

4.7

5.4

16.3

AZ

2,291

100.0

17.8

3.4

10.1

15.4

AR

1,114

100.0

9.6

2.4

5.1

13.8

CA

12,838

100.0

15.9

3.6

5.9

13.9

CO

1,945

100.0

12.9

1.3

6.1

11.6

CT

1,240

100.0

15.4

2.3

5.2

13.2

DE

339

100.0

10.6

3.4

3.6

15.7

DC

293

100.0

17.6

3.3

4.8

15.9

FL

7,473

100.0

13.0

3.3

5.3

12.2

GA

3,710

100.0

10.8

2.7

7.2

14.0

HI

453

100.0

12.3

1.9

3.0

8.8

ID

611

100.0

20.1

3.2

6.3

12.9

IL

4,465

100.0

13.2

3.3

6.6

13.5

IN

2,501

100.0

16.1

3.0

5.8

18.5

IA

1,161

100.0

14.4

2.2

2.6

9.6

KS

1,090

100.0

11.8

3.5

8.3

15.6

KY

1,736

100.0

11.6

3.3

7.7

13.0

LA

1,812

100.0

8.2

1.4

5.5

19.3

ME

505

100.0

12.9

2.8

5.9

18.0

MD

2,026

100.0

18.4

1.7

5.4

13.9

MA

2,330

100.0

13.1

1.7

5.4

12.7

MI

3,740

100.0

15.1

2.2

4.6

13.3

MN

2,215

100.0

16.7

3.4

4.0

10.6

MS

1,112

100.0

6.3

1.5

4.0

19.3

MO

2,240

100.0

14.1

2.1

3.5

16.8

MT

414

100.0

12.3

2.5

3.9

13.2

NE

716

100.0

16.4

3.6

6.0

16.8

NV

1,007

100.0

13.1

3.2

5.3

9.2

NH

485

100.0

15.4

2.8

4.6

14.4

NJ

3,135

100.0

15.3

2.8

6.5

12.6

NM

803

100.0

8.8

2.4

5.0

17.3

NY

6,981

100.0

12.3

2.0

4.6

15.1

NC

3,756

100.0

12.1

1.8

4.7

13.2

ND

313

100.0

14.7

2.5

3.9

11.2

OH

4,160

100.0

16.3

3.4

5.8

17.4

Geography

All

Number of
Households
(1000s)

State

130

F.10 Credit Characteristics by State, 2017
For all households, row percent	

Percent of
Households

Applied for
credit card
or bank
personal loan
(Percent)

Denied credit
card or bank
personal loan
(Percent)

Felt discouraged
about applying
for credit card
or bank
personal loan
(Percent)

Fell behind
on bills
(Percent)

1,456

100.0

15.6

2.9

3.4

18.5

OR

1,478

100.0

19.2

4.2

6.9

17.9

PA

4,761

100.0

19.5

2.8

6.0

17.0

RI

395

100.0

10.4

2.6

3.3

18.5

SC

1,918

100.0

9.7

1.9

5.2

14.9

SD

309

100.0

12.5

2.0

3.6

15.8

TN

2,398

100.0

12.2

1.8

5.4

16.4

TX

9,451

100.0

12.9

2.9

6.3

16.0

UT

939

100.0

22.7

4.5

4.4

13.7

VT

241

100.0

13.2

2.4

3.1

11.4

VA

2,908

100.0

16.2

3.2

5.7

12.6

WA

2,681

100.0

18.4

2.7

4.8

12.6

WV

678

100.0

8.4

2.3

4.1

16.6

WI

2,201

100.0

13.3

1.3

4.2

13.5

WY

228

100.0

12.7

2.3

4.1

15.5

Number of
Households
(1000s)

OK

Geography

Excludes households with missing information on whether the household used one or more mainstream credit products; used credit AFS; applied for, was denied, or felt
discouraged about applying for a credit card or bank personal loan; or fell behind on bills. NA indicates that the sample size is too small to produce a precise estimate.
- indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

131 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

F.11 Credit Characteristics by MSA, 2017
For all households, row percent	

Percent of
Households

Applied for
credit card
or bank
personal loan
(Percent)

Denied credit
card or bank
personal loan
(Percent)

Felt discouraged
about applying
for credit card
or bank
personal loan
(Percent)

Fell behind
on bills
(Percent)

115,124

100.0

14.1

2.8

5.6

14.5

382

100.0

11.4

3.0

4.8

14.2

2,100

100.0

11.8

3.1

7.3

14.4

Austin-Round Rock, TX

695

100.0

15.5

1.9

5.6

13.1

Baltimore-Columbia-Towson, MD

936

100.0

19.5

1.6

7.3

15.3

Baton Rouge, LA

325

100.0

6.2

-

3.7

7.7

Billings, MT~

63

100.0

4.3

-

-

10.8

Birmingham-Hoover, AL

410

100.0

6.1

0.7

5.6

9.2

Boise City, ID

227

100.0

20.5

1.4

5.1

3.7

1,613

100.0

17.4

2.5

5.5

12.4

Burlington-South Burlington, VT~

NA

NA

NA

NA

NA

NA

Charlotte-Concord-Gastonia, NC-SC~

982

100.0

16.1

1.8

2.1

15.7

Geography

All

Number of
Households
(1000s)

MSA
Albuquerque, NM
Atlanta-Sandy Springs-Roswell, GA~

Boston-Cambridge-Newton, MA-NH~

3,134

100.0

14.2

3.6

5.8

12.0

Cincinnati, OH-KY-IN~

Chicago-Naperville-Elgin, IL-IN-WI

728

100.0

13.4

2.0

3.4

14.5

Cleveland-Elyria, OH

833

100.0

18.4

6.0

7.2

20.1

Columbus, OH~

679

100.0

20.1

2.4

7.0

11.5

Dallas-Fort Worth-Arlington, TX~

2,447

100.0

14.3

4.3

9.4

14.1

Denver-Aurora-Lakewood, CO

1,071

100.0

12.9

1.1

7.3

14.3

Detroit-Warren-Dearborn, MI

1,684

100.0

16.1

3.2

5.1

11.9

Fargo, ND-MN

75

100.0

16.9

2.8

3.5

10.6

Greenville-Anderson-Mauldin, SC~

439

100.0

5.8

1.0

0.9

11.3

Hartford-West Hartford-East Hartford, CT~

471

100.0

11.5

2.2

3.8

7.9

Houston-The Woodlands-Sugar Land, TX~

2,372

100.0

14.4

1.7

4.3

16.6

Huntington-Ashland, WV-KY-OH~

NA

NA

NA

NA

NA

NA

Indianapolis-Carmel-Anderson, IN~

861

100.0

17.5

1.7

5.4

21.3

Jackson, MS~

258

100.0

5.1

2.0

1.0

12.3

Kansas City, MO-KS~

730

100.0

20.8

5.4

5.3

15.7

Knoxville, TN~

374

100.0

10.9

1.8

5.4

16.6

Las Vegas-Henderson-Paradise, NV

763

100.0

10.2

3.7

5.0

9.4

Little Rock-North Little Rock-Conway, AR

317

100.0

12.7

2.0

5.7

16.4

4,065

100.0

14.8

3.5

5.7

13.5

Louisville/Jefferson County, KY-IN~

603

100.0

13.2

2.0

9.5

14.5

Manchester-Nashua, NH~

149

100.0

13.3

2.4

4.7

11.8

Memphis, TN-MS-AR~

535

100.0

9.2

-

5.6

21.2

2,010

100.0

12.3

5.2

5.0

10.6

534

100.0

12.7

1.7

2.8

10.6

1,426

100.0

16.6

4.5

3.8

9.4

Los Angeles-Long Beach-Anaheim, CA

Miami-Fort Lauderdale-West Palm Beach, FL
Milwaukee-Waukesha-West Allis, WI
Minneapolis-St. Paul-Bloomington, MN-WI~

132

F.11 Credit Characteristics by MSA, 2017
For all households, row percent	

Percent of
Households

Applied for
credit card
or bank
personal loan
(Percent)

Denied credit
card or bank
personal loan
(Percent)

Felt discouraged
about applying
for credit card
or bank
personal loan
(Percent)

Fell behind
on bills
(Percent)

562

100.0

12.8

1.3

6.1

15.3

484

100.0

11.2

2.3

5.4

16.1

6,929

100.0

12.9

2.3

5.4

14.6

Oklahoma City, OK

479

100.0

21.5

2.2

4.9

17.4

Omaha-Council Bluffs, NE-IA

394

100.0

18.7

4.8

5.9

16.8

Orlando-Kissimmee-Sanford, FL

1,022

100.0

11.1

0.8

3.3

12.0

Philadelphia-Camden-Wilmington, PA-NJDE-MD

2,235

100.0

21.8

2.5

6.5

15.9

Phoenix-Mesa-Scottsdale, AZ

1,498

100.0

18.4

3.9

10.2

15.4

Pittsburgh, PA

935

100.0

23.9

3.9

6.4

14.2

Portland-South Portland, ME~

175

100.0

10.3

1.7

6.6

15.1

Portland-Vancouver-Hillsboro, OR-WA

828

100.0

20.3

3.4

6.0

15.6

Providence-Warwick, RI-MA~

523

100.0

10.2

2.0

2.5

16.7

1,327

100.0

12.9

2.9

5.9

13.0

943

100.0

14.3

5.9

5.4

15.4

St. Louis, MO-IL~

1,131

100.0

15.4

2.3

4.1

17.0

Salisbury, MD-DE~

NA

NA

NA

NA

NA

NA

Salt Lake City, UT~

440

100.0

24.8

6.2

4.2

12.7

San Antonio-New Braunfels, TX

902

100.0

10.9

4.0

3.5

15.4

San Diego-Carlsbad, CA

1,371

100.0

16.5

3.9

6.7

11.3

San Francisco-Oakland-Hayward, CA

1,540

100.0

23.7

3.5

4.3

9.2

San Jose-Sunnyvale-Santa Clara, CA

566

100.0

18.8

5.6

10.6

12.3

1,454

100.0

23.5

3.2

4.4

9.4

103

100.0

14.9

4.8

4.9

16.3

1,225

100.0

16.2

4.1

3.8

9.5

Tulsa, OK

417

100.0

14.1

2.2

3.9

16.6

Urban Honolulu, HI

328

100.0

13.5

1.7

2.3

7.9

Virginia Beach-Norfolk-Newport News,
VA-NC~

616

100.0

9.3

1.7

5.3

14.9

2,094

100.0

20.8

3.0

4.9

11.3

Wichita, KS~

326

100.0

12.8

2.8

10.6

25.9

Worcester, MA-CT~

364

100.0

7.5

1.2

7.5

19.0

Number of
Households
(1000s)

Nashville-Davidson-Murfreesboro-Franklin,
TN~
New Orleans-Metairie, LA~

Geography

New York-Newark-Jersey City, NY-NJ-PA~

Riverside-San Bernardino-Ontario, CA
Sacramento-Roseville-Arden-Arcade, CA

Seattle-Tacoma-Bellevue, WA
Sioux Falls, SD
Tampa-St. Petersburg-Clearwater, FL

Washington-Arlington-Alexandria, DC-VAMD-WV~

Excludes households with missing information on whether the household used one or more mainstream credit products; used credit AFS; applied for, was denied,
or felt discouraged about applying for a credit card or bank personal loan; or fell behind on bills. ~ indicates areas with geographic boundary changes between the
2013 and 2015 surveys. See Appendix 1 (FDIC Technical Notes) for details. NA indicates that the sample size is too small to produce a precise estimate.
- indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

133 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

G.1 M
 ethods Used to Pay Bills and Receive Income in a Typical Month, 2015-2017
(2015 Sample Selection)
For all households that paid bills and received income in a typical month
2015
(Percent)

2017
(Percent)

90% Confidence
Interval, 2017

Difference
(2017-2015)

90% Confidence
Interval,
Difference

Electronic payment from bank account

64.3

66.5

(65.9, 67.0)

2.2*

(1.5, 3.0)

Personal check

61.2

59.8

(59.2, 60.4)

-1.4*

(-2.2, -0.7)

Debit card

39.7

46.2

(45.6, 46.8)

6.5*

(5.6, 7.3)

Credit card

21.3

24.3

(23.8, 24.8)

3.0*

(2.3, 3.6)

Bank money order or cashiers check

5.7

5.7

(5.4, 6.0)

0.0

(-0.4, 0.4)

Cash

16.7

16.0

(15.6, 16.4)

-0.6*

(-1.2, 0.0)

A. Paying bills

Nonbank money order

7.6

6.8

(6.5, 7.1)

-0.8*

(-1.2, -0.4)

Prepaid card

2.4

2.2

(2.1, 2.4)

-0.2

(-0.4, 0.0)

Other

1.4

1.3

(1.2, 1.5)

-0.1

(-0.3, 0.1)

None selected

1.9

2.2

(2.1, 2.4)

0.3*

(0.1, 0.6)

Any bank method

91.4

91.7

(91.4, 92.0)

0.3

(-0.1, 0.8)

Only bank methods

75.5

76.3

(75.9, 76.8)

0.8*

(0.1, 1.4)

Direct deposit or electronic transfer into
bank account

81.3

84.0

(83.5, 84.4)

2.7*

(2.1, 3.3)

Paper check or money order

29.1

26.7

(26.2, 27.1)

-2.4*

(-3.1, -1.7)

Cash

8.2

7.7

(7.4, 8.0)

-0.5*

(-1.0, 0.0)

Direct deposit or electronic transfer onto
prepaid card

3.9+

3.3

(3.1, 3.5)

Other

1.8+

1.8

(1.6, 1.9)

Used nonbank check casher

2.1

1.9

(1.7, 2.0)

-0.2*

(-0.4, 0.0)

None selected

5.8+

4.6

(4.3, 4.9)

Any bank method

88.5

90.2

(89.8, 90.5)

1.7*

(1.2, 2.2)

79.2+

81.4

(80.9, 81.9)

B. Receiving income

Only bank methods

Excludes households with missing information on use of prepaid cards or nonbank money orders or check cashers in the past 12 months, on methods used to pay bills
or receive income, or where the household volunteered that it did not pay bills or receive income in a typical month. The 2017 estimates presented here differ from those
presented elsewhere in the 2017 report and appendix tables. Specifically, in the 2015 and 2017 surveys households could volunteer that they did not pay bills, but in the
2017 survey households that did not select a bill payment method and that did not volunteer that they did not pay bills were explicitly asked whether they paid bills (a
similar question was asked for income receipt). To more directly compare the 2015 and 2017 estimates, in this table households that indicated that they did not pay bills
or receive income when explicitly asked are not excluded from the 2017 estimates, as they are elsewhere in the 2017 report and appendix tables. + indicates estimates
that were computed in part using imputed values or that cannot be compared over time because of an issue with the administration of the 2015 survey instrument. See
Appendix 1 of the 2015 report for additional details. In these cases, estimated differences between 2015 and 2017 are not calculated. * indicates differences that are
statistically significant at the 10% level. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The population
proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

134

G.2 Methods Used to Pay Bills in a Typical Month by Banking Status, 2017
For all households that paid bills and received income in a typical month, column percent
All

Unbanked

Banked:
Underbanked

Banked: Fully
banked

111,477

5,380

22,856

82,923

100.0

100.0

100.0

100.0

Yes

68.4

2.5

67.2

73.0

No

31.6

97.5

32.8

27.0

Yes

61.3

1.2

52.0

67.8

No

38.7

98.8

48.0

32.2

Yes

47.3

3.1

63.1

45.9

No

52.7

96.9

36.9

54.1

Characteristics
Number of Households (1000s)
Percent of Households
Electronic payment from bank account (Percent)

Personal check (Percent)

Debit card (Percent)

Credit card (Percent)
Yes

24.8

8.4

25.0

25.8

No

75.2

91.6

75.0

74.2

Yes

5.7

13.0

11.8

3.5

No

94.3

87.0

88.2

96.5

Yes

15.9

66.1

26.2

9.8

No

84.1

33.9

73.8

90.2

Yes

6.9

39.1

24.2

-

No

93.1

60.9

75.8

100.0

Yes

2.3

22.1

4.0

0.5

No

97.7

77.9

96.0

99.5

Yes

1.2

8.0

1.3

0.7

No

98.8

92.0

98.7

99.3

Yes

0.5

3.3

0.3

0.4

No

99.5

96.7

99.7

99.6

Yes

93.8

22.7

94.0

98.4

No

6.2

77.3

6.0

1.6

Bank money order or cashiers check (Percent)

Cash (Percent)

Nonbank money order (Percent)

Prepaid card (Percent)

Other (Percent)

None selected (Percent)

Any bank method (Percent)

Only bank methods (Percent)
Yes

78.2

6.2

56.6

88.8

No

21.8

93.8

43.4

11.2

Excludes households with missing information on use of prepaid cards or nonbank money orders or check cashers in the past 12 months, on methods used to pay
bills or receive income, or where the household indicated that it did not pay bills or receive income in a typical month. NA indicates that the sample size is too small
to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to
totals because of rounding.

135 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

G.3 Methods Used to Receive Income in a Typical Month by Banking Status, 2017
For all households that paid bills and received income in a typical month, column percent
All

Unbanked

Banked:
Underbanked

Banked: Fully
banked

111,477

5,380

22,856

82,923

100.0

100.0

100.0

100.0

Yes

86.7

5.6

86.6

92.0

No

13.3

94.4

13.4

8.0

Yes

27.6

45.4

30.8

25.6

No

72.4

54.6

69.2

74.4

Yes

7.9

26.5

10.5

6.0

No

92.1

73.5

89.5

94.0

Characteristics
Number of Households (1000s)
Percent of Households
Direct deposit or electronic transfer into bank account (Percent)

Paper check or money order (Percent)

Cash (Percent)

Direct deposit or electronic transfer onto prepaid card (Percent)
Yes

3.4

23.3

5.0

1.6

No

96.6

76.7

95.0

98.4

Yes

1.8

10.6

1.9

1.2

No

98.2

89.4

98.1

98.8

Yes

1.9

23.7

3.8

-

No

98.1

76.3

96.2

100.0

Yes

1.6

10.5

1.3

1.1

No

98.4

89.5

98.7

98.9

Yes

93.2

5.6

95.3

98.2

No

6.8

94.4

4.7

1.8

Yes

84.1

2.6

80.0

90.5

No

15.9

97.4

20.0

9.5

Other (Percent)

Used nonbank check casher (Percent)

None selected (Percent)

Any bank method (Percent)

Only bank methods (Percent)

Excludes households with missing information on use of prepaid cards or nonbank money orders or check cashers in the past 12 months, on methods used to pay
bills or receive income, or where the household indicated that it did not pay bills or receive income in a typical month. NA indicates that the sample size is too small
to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to
totals because of rounding.

136

G.4 M
 ethods Used to Pay Bills in a Typical Month by Income, 2017
For all households that paid bills and received income in a typical month, column percent
All

Less than
$15,000

$15,000 to
$30,000

$30,000 to
$50,000

$50,000 to
$75,000

At least
$75,000

111,477

12,049

16,448

22,252

21,118

39,611

100.0

100.0

100.0

100.0

100.0

100.0

Yes

68.4

37.8

48.6

62.4

75.2

85.6

No

31.6

62.2

51.4

37.6

24.8

14.4

Yes

61.3

44.1

56.1

62.2

64.4

66.6

No

38.7

55.9

43.9

37.8

35.6

33.4

Yes

47.3

36.7

44.6

50.5

53.1

46.9

No

52.7

63.3

55.4

49.5

46.9

53.1

Yes

24.8

13.4

16.0

21.0

25.6

33.7

No

75.2

86.6

84.0

79.0

74.4

66.3

Yes

5.7

10.0

8.4

6.5

4.8

3.3

No

94.3

90.0

91.6

93.5

95.2

96.7

Yes

15.9

33.7

26.3

19.1

11.1

7.0

No

84.1

66.3

73.7

80.9

88.9

93.0

Yes

6.9

17.4

13.0

8.3

4.3

1.6

No

93.1

82.6

87.0

91.7

95.7

98.4

Yes

2.3

6.1

4.3

2.6

1.3

0.5

No

97.7

93.9

95.7

97.4

98.7

99.5

Yes

1.2

2.9

2.2

1.0

0.8

0.7

No

98.8

97.1

97.8

99.0

99.2

99.3

Yes

0.5

1.2

0.7

0.5

0.5

0.2

No

99.5

98.8

99.3

99.5

99.5

99.8

Yes

93.8

75.2

87.8

94.4

98.2

99.3

No

6.2

24.8

12.2

5.6

1.8

0.7

Yes

78.2

52.2

64.0

74.6

84.1

90.8

No

21.8

47.8

36.0

25.4

15.9

9.2

Characteristics
Number of Households (1000s)
Percent of Households
Electronic payment from bank account (Percent)

Personal check (Percent)

Debit card (Percent)

Credit card (Percent)

Bank money order or cashiers check (Percent)

Cash (Percent)

Nonbank money order (Percent)

Prepaid card (Percent)

Other (Percent)

None selected (Percent)

Any bank method (Percent)

Only bank methods (Percent)

Excludes households with missing information on use of prepaid cards or nonbank money orders or check cashers in the past 12 months, on methods used to pay
bills or receive income, or where the household indicated that it did not pay bills or receive income in a typical month. NA indicates that the sample size is too small
to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to
totals because of rounding.

137 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

G.5 Methods Used to Receive Income in a Typical Month by Income, 2017
For all households that paid bills and received income in a typical month, column percent
Characteristics
Number of Households (1000s)
Percent of Households

All

Less than
$15,000

$15,000 to
$30,000

$30,000 to
$50,000

$50,000 to
$75,000

At least
$75,000

111,477

12,049

16,448

22,252

21,118

39,611

100.0

100.0

100.0

100.0

100.0

100.0

Direct deposit or electronic transfer into bank
account (Percent)
Yes

86.7

69.2

76.0

85.5

91.0

94.9

No

13.3

30.8

24.0

14.5

9.0

5.1

Yes

27.6

23.8

28.7

28.7

27.3

27.9

No

72.4

76.2

71.3

71.3

72.7

72.1

Yes

7.9

12.4

10.3

8.8

6.7

5.7

No

92.1

87.6

89.7

91.2

93.3

94.3

Paper check or money order (Percent)

Cash (Percent)

Direct deposit or electronic transfer onto prepaid card
(Percent)
Yes

3.4

8.7

5.0

3.3

2.1

1.8

No

96.6

91.3

95.0

96.7

97.9

98.2

Yes

1.8

4.4

2.3

1.7

1.2

1.3

No

98.2

95.6

97.7

98.3

98.8

98.7

Yes

1.9

4.4

4.5

2.3

0.9

0.5

No

98.1

95.6

95.5

97.7

99.1

99.5

Yes

1.6

4.6

2.4

1.2

1.3

0.8

No

98.4

95.4

97.6

98.8

98.7

99.2

Other (Percent)

Used nonbank check casher (Percent)

None selected (Percent)

Any bank method (Percent)
Yes

93.2

75.8

86.0

93.9

97.4

98.8

No

6.8

24.2

14.0

6.1

2.6

1.2

Yes

84.1

66.4

76.5

83.6

88.4

90.5

No

15.9

33.6

23.5

16.4

11.6

9.5

Only bank methods (Percent)

Excludes households with missing information on use of prepaid cards or nonbank money orders or check cashers in the past 12 months, on methods used to pay
bills or receive income, or where the household indicated that it did not pay bills or receive income in a typical month. NA indicates that the sample size is too small
to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to
totals because of rounding.

138

G.6 Methods Used to Pay Bills in a Typical Month by Education, 2017
For all households that paid bills and received income in a typical month, column percent
All

No high school
diploma

High school
diploma

Some college

College degree

111,477

9,676

28,164

32,483

41,155

100.0

100.0

100.0

100.0

100.0

Yes

68.4

32.8

56.1

71.4

82.7

No

31.6

67.2

43.9

28.6

17.3

Yes

61.3

46.1

61.1

61.0

65.2

No

38.7

53.9

38.9

39.0

34.8

Yes

47.3

36.3

46.6

53.6

45.5

No

52.7

63.7

53.4

46.4

54.5

Yes

24.8

12.0

17.1

21.7

35.7

No

75.2

88.0

82.9

78.3

64.3

Characteristics
Number of Households (1000s)
Percent of Households
Electronic payment from bank account
(Percent)

Personal check (Percent)

Debit card (Percent)

Credit card (Percent)

Bank money order or cashiers check
(Percent)
Yes

5.7

10.6

6.5

6.0

3.7

No

94.3

89.4

93.5

94.0

96.3

Yes

15.9

38.7

20.2

16.3

7.3

No

84.1

61.3

79.8

83.7

92.7

Yes

6.9

16.7

9.2

7.5

2.4

No

93.1

83.3

90.8

92.5

97.6

Cash (Percent)

Nonbank money order (Percent)

Prepaid card (Percent)
Yes

2.3

4.5

3.4

2.5

0.7

No

97.7

95.5

96.6

97.5

99.3

Yes

1.2

3.0

1.4

1.1

0.8

No

98.8

97.0

98.6

98.9

99.2

Yes

0.5

1.2

0.7

0.4

0.3

No

99.5

98.8

99.3

99.6

99.7

Yes

93.8

75.3

91.3

95.2

98.8

No

6.2

24.7

8.7

4.8

1.2

Yes

78.2

49.7

72.1

77.4

89.7

No

21.8

50.3

27.9

22.6

10.3

Other (Percent)

None selected (Percent)

Any bank method (Percent)

Only bank methods (Percent)

Excludes households with missing information on use of prepaid cards or nonbank money orders or check cashers in the past 12 months, on methods used to pay
bills or receive income, or where the household indicated that it did not pay bills or receive income in a typical month. NA indicates that the sample size is too small
to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to
totals because of rounding.

139 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

G.7 Methods Used to Receive Income in a Typical Month by Education, 2017
For all households that paid bills and received income in a typical month, column percent
All

No high school
diploma

High school
diploma

Some college

College degree

111,477

9,676

28,164

32,483

41,155

100.0

100.0

100.0

100.0

100.0

Yes

86.7

66.8

81.9

87.9

93.8

No

13.3

33.2

18.1

12.1

6.2

Yes

27.6

31.6

29.1

27.5

25.8

No

72.4

68.4

70.9

72.5

74.2

Yes

7.9

14.5

8.4

8.2

5.9

No

92.1

85.5

91.6

91.8

94.1

Yes

3.4

5.6

4.4

3.7

1.9

No

96.6

94.4

95.6

96.3

98.1

Characteristics
Number of Households (1000s)
Percent of Households
Direct deposit or electronic transfer
into bank account (Percent)

Paper check or money order (Percent)

Cash (Percent)

Direct deposit or electronic transfer
onto prepaid card (Percent)

Other (Percent)
Yes

1.8

2.7

2.1

1.6

1.6

No

98.2

97.3

97.9

98.4

98.4

Used nonbank check casher (Percent)
Yes

1.9

4.9

3.1

1.9

0.5

No

98.1

95.1

96.9

98.1

99.5

None selected (Percent)
Yes

1.6

4.0

2.2

1.4

0.8

No

98.4

96.0

97.8

98.6

99.2

Yes

93.2

77.1

90.3

94.2

98.1

No

6.8

22.9

9.7

5.8

1.9

Yes

84.1

67.9

80.9

84.3

89.9

No

15.9

32.1

19.1

15.7

10.1

Any bank method (Percent)

Only bank methods (Percent)

Excludes households with missing information on use of prepaid cards or nonbank money orders or check cashers in the past 12 months, on methods used to pay
bills or receive income, or where the household indicated that it did not pay bills or receive income in a typical month. NA indicates that the sample size is too small
to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to
totals because of rounding.

140

G.8 M
 ethods Used to Pay Bills in a Typical Month by Age, 2017
For all households that paid bills and received income in a typical month, column percent
All

15 to 24
years

25 to 34
years

35 to 44
years

45 to 54
years

55 to 64
years

65 years or
more

111,477

5,800

18,386

18,549

20,051

21,160

27,531

100.0

100.0

100.0

100.0

100.0

100.0

100.0

Yes

68.4

67.1

75.8

75.3

73.7

67.3

55.9

No

31.6

32.9

24.2

24.7

26.3

32.7

44.1

Yes

61.3

43.5

46.5

54.3

60.8

66.3

76.3

No

38.7

56.5

53.5

45.7

39.2

33.7

23.7

Yes

47.3

63.0

62.9

56.0

51.1

42.1

29.1

No

52.7

37.0

37.1

44.0

48.9

57.9

70.9

Yes

24.8

23.3

29.1

27.4

24.0

22.9

22.7

No

75.2

76.7

70.9

72.6

76.0

77.1

77.3

Yes

5.7

9.4

7.3

6.3

6.0

5.1

3.6

No

94.3

90.6

92.7

93.7

94.0

94.9

96.4

Yes

15.9

23.9

20.1

18.4

16.1

15.6

9.8

No

84.1

76.1

79.9

81.6

83.9

84.4

90.2

Yes

6.9

13.7

9.1

7.9

6.5

6.6

3.6

No

93.1

86.3

90.9

92.1

93.5

93.4

96.4

Characteristics
Number of Households (1000s)
Percent of Households
Electronic payment from bank
account (Percent)

Personal check (Percent)

Debit card (Percent)

Credit card (Percent)

Bank money order or cashiers check
(Percent)

Cash (Percent)

Nonbank money order (Percent)

Prepaid card (Percent)
Yes

2.3

3.4

3.2

3.3

2.7

1.9

0.7

No

97.7

96.6

96.8

96.7

97.3

98.1

99.3

Yes

1.2

1.0

1.3

1.2

1.1

0.8

1.7

No

98.8

99.0

98.7

98.8

98.9

99.2

98.3

Yes

0.5

0.5

0.4

0.4

0.5

0.5

0.6

No

99.5

99.5

99.6

99.6

99.5

99.5

99.4

Yes

93.8

91.5

92.7

93.0

93.9

93.5

95.8

No

6.2

8.5

7.3

7.0

6.1

6.5

4.2

Yes

78.2

65.9

72.8

75.5

78.1

78.9

85.7

No

21.8

34.1

27.2

24.5

21.9

21.1

14.3

Other (Percent)

None selected (Percent)

Any bank method (Percent)

Only bank methods (Percent)

Excludes households with missing information on use of prepaid cards or nonbank money orders or check cashers in the past 12 months, on methods used to pay
bills or receive income, or where the household indicated that it did not pay bills or receive income in a typical month. NA indicates that the sample size is too small
to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to
totals because of rounding.

141 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

G.9 Methods Used to Receive Income in a Typical Month by Age, 2017
For all households that paid bills and received income in a typical month, column percent
All

15 to 24
years

25 to 34
years

35 to 44
years

45 to 54
years

55 to 64
years

65 years or
more

111,477

5,800

18,386

18,549

20,051

21,160

27,531

100.0

100.0

100.0

100.0

100.0

100.0

100.0

Yes

86.7

81.2

85.1

83.5

85.0

86.1

92.9

No

13.3

18.8

14.9

16.5

15.0

13.9

7.1

Yes

27.6

35.8

27.6

31.5

30.7

28.4

20.5

No

72.4

64.2

72.4

68.5

69.3

71.6

79.5

Yes

7.9

14.4

10.3

10.2

8.3

7.1

3.8

No

92.1

85.6

89.7

89.8

91.7

92.9

96.2

Yes

3.4

6.3

3.6

4.1

4.3

3.1

1.6

No

96.6

93.7

96.4

95.9

95.7

96.9

98.4

Yes

1.8

1.8

1.8

2.0

1.6

2.0

1.7

No

98.2

98.2

98.2

98.0

98.4

98.0

98.3

Characteristics
Number of Households (1000s)
Percent of Households
Direct deposit or electronic
transfer into bank account
(Percent)

Paper check or money order
(Percent)

Cash (Percent)

Direct deposit or electronic
transfer onto prepaid card (Percent)

Other (Percent)

Used nonbank check casher
(Percent)
Yes

1.9

4.5

3.1

2.5

1.8

1.5

0.6

No

98.1

95.5

96.9

97.5

98.2

98.5

99.4

None selected (Percent)
Yes

1.6

1.9

1.1

1.1

1.2

1.6

2.5

No

98.4

98.1

98.9

98.9

98.8

98.4

97.5

Yes

93.2

90.0

91.4

92.0

93.0

93.7

95.6

No

6.8

10.0

8.6

8.0

7.0

6.3

4.4

Yes

84.1

74.3

81.5

81.1

83.2

84.9

89.8

No

15.9

25.7

18.5

18.9

16.8

15.1

10.2

Any bank method (Percent)

Only bank methods (Percent)

Excludes households with missing information on use of prepaid cards or nonbank money orders or check cashers in the past 12 months, on methods used to pay
bills or receive income, or where the household indicated that it did not pay bills or receive income in a typical month. NA indicates that the sample size is too small
to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to
totals because of rounding.

142

G.10 Methods Used to Pay Bills in a Typical Month by Race/Ethnicity, 2017
For all households that paid bills and received income in a typical month, column percent
Characteristics

All

Black

Hispanic

Asian

White

Other

111,477

14,920

13,532

5,552

75,668

1,804

100.0

100.0

100.0

100.0

100.0

100.0

Yes

68.4

55.0

57.2

78.6

72.3

64.1

No

31.6

45.0

42.8

21.4

27.7

35.9

Yes

61.3

45.7

44.6

59.3

67.8

49.7

No

38.7

54.3

55.4

40.7

32.2

50.3

Yes

47.3

54.2

53.6

39.8

45.2

54.9

No

52.7

45.8

46.4

60.2

54.8

45.1

Number of Households (1000s)
Percent of Households
Electronic payment from bank account (Percent)

Personal check (Percent)

Debit card (Percent)

Credit card (Percent)
Yes

24.8

18.3

20.7

44.2

25.6

17.9

No

75.2

81.7

79.3

55.8

74.4

82.1

Bank money order or cashiers check (Percent)
Yes

5.7

11.7

9.4

4.9

3.8

8.6

No

94.3

88.3

90.6

95.1

96.2

91.4

Yes

15.9

27.2

31.8

10.2

11.1

22.4

No

84.1

72.8

68.2

89.8

88.9

77.6

Yes

6.9

18.6

13.0

2.0

3.7

12.1

No

93.1

81.4

87.0

98.0

96.3

87.9

Yes

2.3

6.3

2.2

1.0

1.5

4.4

No

97.7

93.7

97.8

99.0

98.5

95.6

Yes

1.2

1.7

1.8

1.1

1.0

2.3

No

98.8

98.3

98.2

98.9

99.0

97.7

Yes

0.5

1.1

0.6

0.2

0.4

0.4

No

99.5

98.9

99.4

99.8

99.6

99.6

Yes

93.8

85.0

84.9

97.7

97.0

87.9

No

6.2

15.0

15.1

2.3

3.0

12.1

Yes

78.2

57.9

60.1

87.0

85.1

65.3

No

21.8

42.1

39.9

13.0

14.9

34.7

Cash (Percent)

Nonbank money order (Percent)

Prepaid card (Percent)

Other (Percent)

None selected (Percent)

Any bank method (Percent)

Only bank methods (Percent)

Excludes households with missing information on use of prepaid cards or nonbank money orders or check cashers in the past 12 months, on methods used to pay
bills or receive income, or where the household indicated that it did not pay bills or receive income in a typical month. NA indicates that the sample size is too small
to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to
totals because of rounding.

143 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

G.11 Methods Used to Receive Income in a Typical Month by Race/Ethnicity, 2017
For all households that paid bills and received income in a typical month, column percent
Characteristics
Number of Households (1000s)
Percent of Households

All

Black

Hispanic

Asian

White

Other

111,477

14,920

13,532

5,552

75,668

1,804

100.0

100.0

100.0

100.0

100.0

100.0

Direct deposit or electronic transfer into bank
account (Percent)
Yes

86.7

80.3

73.8

88.0

90.3

83.5

No

13.3

19.7

26.2

12.0

9.7

16.5

Yes

27.6

22.0

34.0

22.3

28.0

27.9

No

72.4

78.0

66.0

77.7

72.0

72.1

Yes

7.9

8.3

13.9

7.0

6.9

7.5

No

92.1

91.7

86.1

93.0

93.1

92.5

Paper check or money order (Percent)

Cash (Percent)

Direct deposit or electronic transfer onto prepaid card
(Percent)
Yes

3.4

7.5

2.9

2.5

2.6

8.0

No

96.6

92.5

97.1

97.5

97.4

92.0

Yes

1.8

2.6

1.8

1.3

1.7

3.5

No

98.2

97.4

98.2

98.7

98.3

96.5

Yes

1.9

4.7

4.1

0.2

1.1

2.7

No

98.1

95.3

95.9

99.8

98.9

97.3

Yes

1.6

2.9

1.9

1.3

1.3

2.0

No

98.4

97.1

98.1

98.7

98.7

98.0

Other (Percent)

Used nonbank check casher (Percent)

None selected (Percent)

Any bank method (Percent)
Yes

93.2

84.5

85.2

96.3

96.2

89.0

No

6.8

15.5

14.8

3.7

3.8

11.0

Yes

84.1

75.1

75.3

87.9

87.3

77.0

No

15.9

24.9

24.7

12.1

12.7

23.0

Only bank methods (Percent)

Excludes households with missing information on use of prepaid cards or nonbank money orders or check cashers in the past 12 months, on methods used to pay
bills or receive income, or where the household indicated that it did not pay bills or receive income in a typical month. NA indicates that the sample size is too small
to produce a precise estimate. - indicates an estimate of zero. The population proportion may be slightly greater than zero. Estimates do not always reconcile to
totals because of rounding.

144

H.1 Household Characteristics by Use of Bank Methods to Pay Bills and Receive Income in a Typical
Month, 2017
For all underbanked households that paid bills and received income in a typical month, column percent
Characteristics

Underbanked group1

Underbanked group 2

Number of Households (1000s)

10,781

11,423

Percent of Households

100.0

100.0

8.3

18.5

Family income (Percent)
Less than $15,000
$15,000 to $30,000

12.3

22.9

$30,000 to $50,000

22.3

26.2

$50,000 to $75,000

22.5

17.3

At least $75,000

34.5

15.1

Education (Percent)
No high school diploma

7.9

16.1

High school diploma

23.6

31.6

Some college

30.3

34.4

College degree

38.2

17.9

15 to 24 years

6.1

10.2

25 to 34 years

18.5

21.8

Age group (Percent)

35 to 44 years

19.0

20.3

45 to 54 years

19.9

17.2

55 to 64 years

17.9

18.0

65 years or more

18.6

12.5

Race/Ethnicity (Percent)
Black

17.4

27.9

Hispanic

16.6

22.1

Asian

7.2

2.2

White

57.1

44.9

Other

1.8

2.9

8.3

14.6

Disability status (Percent)
Disabled, age 25 to 64
Not disabled, age 25 to 64

67.0

62.6

Not applicable (not age 25 to 64)

24.7

22.7

Income was about the same each month

75.5

66.8

Monthly income volatility (Percent)

Income varied somewhat from month to month

19.7

26.0

Income varied a lot from month to month

4.7

7.1

Unknown

0.1

-

Employed

68.4

66.9

Unemployed

2.2

4.3

Not in labor force

29.4

28.8

Homeowner

59.8

38.1

Non-homeowner

40.2

61.9

Employment status (Percent)

Homeownership (Percent)

145 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

H.1 Household Characteristics by Use of Bank Methods to Pay Bills and Receive Income in a Typical
Month, 2017
For all underbanked households that paid bills and received income in a typical month, column percent
Characteristics

Underbanked group1

Underbanked group 2

Married couple

49.7

36.8

Unmarried female-headed family

12.7

21.1

Household type (Percent)

Unmarried male-headed family

5.2

8.4

Female individual

16.4

15.4

Male individual

15.8

18.1

Other

0.2

0.1

79.1

80.1

Nativity (Percent)
U.S.-born
Foreign-born citizen

10.5

8.0

Foreign-born non-citizen

10.3

11.9

Spanish is not only language spoken

96.0

91.7

Spanish is only language spoken

4.0

8.3

30.9

35.7

Spanish only language spoken (Percent)

Metropolitan status (Percent)
Metropolitan area - principal city
Metropolitan area - balance

44.5

34.3

Not in metropolitan area

11.8

15.2

Not identified

12.8

14.9

Geographic region (Percent)
Northeast

17.9

15.1

Midwest

18.1

18.7

South

40.3

45.6

West

23.7

20.6

Excludes households with missing information on whether the household saved for unexpected expenses or emergencies; used one or more mainstream credit
products; used credit AFS; applied for, was denied, or felt discouraged about applying for a credit card or bank personal loan; or fell behind on bills. Also excludes
households with missing information on use of prepaid cards or nonbank money orders or check cashers in the past 12 months, on methods used to pay bills or
receive income, or where the household indicated that it did not pay bills or receive income in a typical month. Households in underbanked group 1 used only
bank methods to pay bills and receive income in a typical month, while households in underbanked group 2 did not exclusively use bank methods to pay bills and
receive income in a typical month. NA indicates that the sample size is too small to produce a precise estimate. - indicates an estimate of zero. The population
proportion may be slightly greater than zero. Estimates do not always reconcile to totals because of rounding.

146 | 2017 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES

Federal Deposit Insurance Corporation
FDIC-038-2018


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