(Attachment 3) SAMHSA Store v2 Survey

Web survey: SAMHSA Store v2

Navigation (1=Poor, 10=Excellent, Don’t Know)

• Please rate how well the site is organized.

• Please rate the options available for navigating this site.

• Please rate how well the site layout helps you find what you are looking for.

Site Performance (1=Poor, 10=Excellent, Don’t Know)

• Please rate how quickly pages load on this site.

• Please rate the consistency of speed from page to page on this site.

• Please rate the ability to load pages without getting an error message on this site.

Site Information (1=Poor, 10=Excellent, Don’t Know)

Please rate the thoroughness of information provided on this site. Please rate how understandable this site’s information is. Please rate how well the site’s information provides answers to your questions.

Look and Feel (1=Poor, 10=Excellent, Don’t Know))

• Please rate the visual appeal of this site

• Please rate the balance of graphics and text on this site

• Please rate the readability of the pages on this site.

Information Browsing (1=Poor, 10=Excellent, Don’t Know)

• Please rate the ability to sort information by criteria that is important to you on this site.

• Please rate the ability to narrow choices to find the information you are looking for on this site.

• Please rate how well the features on the site help you find the information you are looking for.

Satisfaction

• What is your overall satisfaction with this site? (1=Very Dissatisfied, 10=Very Satisfied)

• How well does this site meet your expectations? (1=Falls Short, 10=Exceeds)

• How does this site compare to your idea of an ideal website? (1=Not Very Close, 10=Very Close)

Future Behaviors

• How likely are you to return to this site? (1=Very Unlikely, 10=Very Likely)

• How likely are you to recommend this site to someone else? (1=Very Unlikely, 10=Very Likely)

How likely are you to use this site as your primary resource for obtaining and ordering publications from this agency? (1=Very Unlikely, 10=Very Likely)

Custom Questions

1. How frequently do you visit the SAMHSA Store?

   1. First time

   2. Daily

   3. Weekly

   4. Monthly

   5. Once every few months or less often

2. What is your primary interest in substance abuse and mental health topics?

   1. Personal

      1. For whom are you looking up information and resources

         1. Yourself

         2. Family member

         3. Friend

      2. What is the age of the person for whom you are seeking resources?

         1. 12 and under

         2. 13 to 17

         3. 18 to 24

         4. 25 to 34

         5. 35 to 44

         6. 45 to 54

         7. 55 to 64

         8. 65 and older

      3. Are you primarily looking for information on any of the following topics?

         1. Treatment and recovery

            1. Please specify the topic of interest for treatment and recovery. (Check all that apply)

               1. Understanding different types of treatment

               2. Information about specific substances of abuse

               3. Information about specific mental illnesses

         2. Preventing substance abuse problems

            1. Please specify the topic of interest for substance abuse prevention. (Check all that apply)

               1. Alcohol

               2. Marijuana

               3. Prescription drugs

               4. Tobacco

               5. Other substances (e.g., cocaine, heroin)

         3. Preventing mental illness/promoting mental wellness

            1. Please specify the topic of interest for preventing mental illness and promoting mental wellness. (Check all that apply)

               1. Anger management

               2. Anxiety or depression

               3. Bullying prevention

               4. Eating disorders

               5. PTSD

               6. Schizophrenia

               7. Stress management

               8. Suicide prevention

         4. Helping someone cope with and recover from a traumatic event

            1. Please specify the topic of interest for trauma recovery. (Check all that apply)

               1. Death of a loved one

               2. Physical or sexual abuse

               3. Natural disaster

               4. Mass violence

               5. Post-military deployment

         5. Other, please specify

            1. Please specify other information looking for.

   2. Professional

      1. What best describes your organization type?

         1. Behavioral health treatment facility

         2. Criminal justice/courts

         3. Health insurer

         4. Human resources/employee assistance programs

         5. Individual or group private practice

         6. Managed care/insurance company office

         7. Military/veterans’ group

         8. Nonprofit/community-based organization/coalition

         9. Non-residential/out-patient facility

         10. Public place/interacting in community

         11. Residential/in-patient facility

         12. School/university

         13. Other

             1. Please specify your organization

      2. For whom are you primarily looking for information and resources

         1. Professional education for self/colleagues

         2. Use with patients/clients

         3. Use within classroom/youth setting

         4. Public awareness campaign/event

         5. Other

      3. Which of the following best describes the age of your patients, clients or students?

         1. 12 and under

         2. 13-17

         3. 18-24

         4. 25-34

         5. 35-44

         6. 45-54

         7. 55-64

         8. 65 and older

      4. Were you primarily looking for information on any of the following topics?

         1. Treatment and recovery

            1. Please specify the topic of interest for treatment and recovery . (Check all that apply)

               1. Patient/client educational materials

               2. Evidence based practices

               3. Information for working with specific population

               4. Information about specific substances of abuse

               5. Information about specific mental illness

         2. Substance abuse prevention

            1. Please specify the topic of interest for substance abuse prevention. (Check all that apply)

               1. Alcohol

               2. Marijuana

               3. Prescription drugs

               4. Tobacco

               5. Other substances (e.g. cocaine, heroin)

               6. Parenting/family resources

         3. Preventing mental illness/promoting mental wellness

            1. Please specify the topic of interest for preventing mental illness and promoting mental wellness . (Check all that apply)

               1. Anger management

               2. Bullying prevention

               3. Eating disorders

               4. Mood disorders

               5. PTSD

               6. Schizophrenia

               7. Stress management

               8. Suicide prevention

               9. Parenting/family resources

         4. Trauma

            1. Please specify the topic of interest for trauma . (Check all that apply)

               1. Grief

               2. Physical or sexual abuse

               3. Natural disaster

               4. Mass violence

               5. Post-military deployment

         5. Other, please specify

            1. Please specify other information looking for

3. Did you find what you were looking for?

   1. Yes

   2. No

   3. Partially

   4. Still looking

4. How satisfied were you with the content available?

   1. Very satisfied

   2. Somewhat satisfied

   3. No opinion

   4. Somewhat dissatisfied

      1. Please tell us how our products and resources could be improved

   5. Very dissatisfied

      1. Please tell us how our products and resources could be improved

5. What services could this agency provide to better serve you?

6. Please specify the types of electronic devices you use. (Check all that apply)

   1. Desktop or laptop computer

   2. Tablet or e-reader (e.g., iPad, Kindle, Nook)

   3. Smartphone (e.g., iPhone or similar devices with web access)

   4. Cell phone

7. What is your gender

   1. Female

   2. Male

   3. Prefer not to respond

8. Please select the category that includes your age

   1. 17 and under

   2. 18-24

   3. 25-34

   4. 35-44

   5. 45-54

   6. 55-64

   7. 65 and older

   8. Prefer not to respond

9. Which of the following best describes the highest level of education you have completed?

   1. Current middle or high school student

   2. Did not complete high school

   3. High school graduate

   4. Some college/vocational school

   5. College graduate

   6. Some postgraduate school

   7. Graduate/professional degree

   8. MD/PhD

   9. Prefer not to respond

10. Where do you live?

    1. United States

       1. Please select your state.

          1. Alabama

          2. Alaska

          3. Arizona

          4. Arkansas

          5. California

          6. Colorado

          7. Connecticut

          8. Delaware

          9. Florida

          10. Georgia

          11. Hawaii

          12. Idaho

          13. Illinois

          14. Indiana

          15. Iowa

          16. Kansas

          17. Kentucky

          18. Louisiana

          19. Maine

          20. Maryland

          21. Massachusetts

          22. Michigan

          23. Minnesota

          24. Mississippi

          25. Missouri

          26. Montana

          27. Nebraska

          28. Nevada

          29. New Hampshire

          30. New Jersey

          31. New Mexico

          32. New York

          33. North Carolina

          34. North Dakota

          35. Ohio

          36. Oklahoma

          37. Oregon

          38. Pennsylvania

          39. Rhode Island

          40. South Carolina

          41. South Dakota

          42. Tennessee

          43. Texas

          44. Utah

          45. Vermont

          46. Virginia

          47. Washington

          48. Washington D.C.

          49. West Virginia

          50. Wisconsin

          51. Wyoming

          52. Prefer not to respond

    2. U.S. Territories or Possessions

       1. Please select your place of residence.

          1. American Samoa

          2. Guam

          3. Northern Mariana Islands

          4. Puerto Rico

          5. U.S. Virgin Islands

    3. International (please specify)

       1. Please specify your country.

11. Are you living in a:

    1. Urban area

    2. Rural area

    3. Don't know

12. How do you describe your ethnicity?

    1. Hispanic

    2. Non-Hispanic

    3. Prefer not to respond

13. How do you describe your race?

    1. American Indian or Alaska native

    2. Asian or pacific islander

    3. African American or black

    4. White

    5. Other

    6. Prefer not to respond

14. If you have a visual impairment, was the content accessible?

    1. Yes

    2. No

       1. Please share your difficulties regarding your experience.

    3. I do not have a visual impairment

15. Were you able to access the content in the language of your choice?

    1. Yes

    2. No (

       1. Please specify the language you would prefer.