Published 60 Day Notice

Federal Register / Vol. 88, No. 91 / Thursday, May 11, 2023 / Notices
of the Cheyenne River Sioux Tribe of
South Dakota, as Amended, was duly
adopted at such meeting by a roll call
vote of 10 yes, 0 no, 0 abstaining, 2
absent and 3 vacant.
[FR Doc. 2023–10035 Filed 5–10–23; 8:45 am]
BILLING CODE 4337–15–P

DEPARTMENT OF THE INTERIOR
[233D0102DM, DS6CS00000,
DLSN00000.000000, DX.6CS25; OMB
Control Number 1090–0012]

Agency Information Collection
Activities; Improving Customer
Experience (OMB Circular A–11,
Section 280 Implementation)
Department of the Interior.
Notice of information collection;
request for comment.

AGENCY:
ACTION:

In accordance with the
Paperwork Reduction Act of 1995, we,
the Department of the Interior are
proposing to renew an information
collection.
DATES: Interested persons are invited to
submit comments on or before July 10,
2023.
ADDRESSES: Send your comments on
this information collection request (ICR)
by mail to Jeffrey Parrillo, Departmental
Information Collection Clearance
Officer, 1849 C Street NW, Washington,
DC 20240; or by email to DOI-PRA@
ios.doi.gov. Please reference OMB
Control Number 1090–0012 in the
subject line of your comments.
FOR FURTHER INFORMATION CONTACT: To
request additional information about
this ICR, contact Jeffrey Parrillo,
Departmental Information Collection
Clearance Officer, 1849 C Street NW,
Washington, DC 20240; or by email to
[email protected], or by telephone
at 202–208–7072. Individuals in the
United States who are deaf, deafblind,
hard of hearing, or have a speech
disability may dial 711 (TTY, TDD, or
TeleBraille) to access
telecommunications relay services.
Individuals outside the United States
should use the relay services offered
within their country to make
international calls to the point-ofcontact in the United States.
SUPPLEMENTARY INFORMATION: In
accordance with the Paperwork
Reduction Act of 1995 (PRA, 44 U.S.C.
3501 et seq.) and 5 CFR 1320.8(d)(1), all
information collections require approval
under the PRA. We may not conduct or
sponsor and you are not required to
respond to a collection of information
unless it displays a currently valid OMB
control number.

ddrumheller on DSK120RN23PROD with NOTICES1

SUMMARY:

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As part of our continuing effort to
reduce paperwork and respondent
burdens, we invite the public and other
Federal agencies to comment on new,
proposed, revised, and continuing
collections of information. This helps us
assess the impact of our information
collection requirements and minimize
the public’s reporting burden. It also
helps the public understand our
information collection requirements and
provide the requested data in the
desired format.
We are especially interested in public
comment addressing the following:
(1) Whether or not the collection of
information is necessary for the proper
performance of the functions of the
agency, including whether or not the
information will have practical utility;
(2) The accuracy of our estimate of the
burden for this collection of
information, including the validity of
the methodology and assumptions used;
(3) Ways to enhance the quality,
utility, and clarity of the information to
be collected; and
(4) How might the agency minimize
the burden of the collection of
information on those who are to
respond, including through the use of
appropriate automated, electronic,
mechanical, or other technological
collection techniques or other forms of
information technology, e.g., permitting
electronic submission of response.
Comments that you submit in
response to this notice are a matter of
public record. We will include or
summarize each comment in our request
to OMB to approve this ICR. Before
including your address, phone number,
email address, or other personal
identifying information in your
comment, you should be aware that
your entire comment—including your
personal identifying information—may
be made publicly available at any time.
While you can ask us in your comment
to withhold your personal identifying
information from public review, we
cannot guarantee that we will be able to
do so.
Abstract: A modern, streamlined and
responsive customer experience means:
raising government-wide customer
experience to the average of the private
sector service industry; developing
indicators for high-impact Federal
programs to monitor progress towards
excellent customer experience and
mature digital services; and providing
the structure (including increasing
transparency) and resources to ensure
customer experience is a focal point for
agency leadership.
This information collection activity
provides a means to garner customer
and stakeholder feedback in an efficient,

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30337

timely manner in accordance with the
Administration’s commitment to
improving customer service delivery as
discussed in Section 280 of OMB
Circular A–11 at https://
www.whitehouse.gov/wp-content/
uploads/2018/06/s280.pdf.
As discussed in OMB guidance,
agencies should identify their highestimpact customer journeys (using
customer volume, annual program cost,
and/or knowledge of customer priority
as weighting factors) and select
touchpoints/transactions within those
journeys to collect feedback. These
results will be used to improve the
delivery of Federal services and
programs. It will also provide
government-wide data on customer
experience that can be displayed on
www.performance.gov to help build
transparency and accountability of
Federal programs to the customers they
serve. As a general matter, these
information collections will not result
in any new system of records containing
privacy information and will not ask
questions of a sensitive nature, such as
sexual behavior and attitudes, religious
beliefs, and other matters that are
commonly considered private.
The Department of the Interior will
only submit collections if they meet the
following criteria.
• The collections are voluntary;
• The collections are low-burden for
respondents (based on considerations of
total burden hours or burden-hours per
respondent) and are low-cost for both
the respondents and the Federal
Government;
• The collections are noncontroversial and do not raise issues of
concern to other Federal agencies;
• Any collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future;
• Personally identifiable information
(PII) is collected only to the extent
necessary and is not retained;
• Information gathered is intended to
be used for general service improvement
and program management purposes.
• Upon agreement between OMB and
the agency, all or a subset of information
may be released as part of A–11, Section
280 requirements on performance.gov.
Summaries of customer research and
user testing activities may be included
in public-facing customer journey maps.
• Additional release of data must be
done in coordination with OMB.
These collections will allow for
ongoing, collaborative and actionable
communications between the Agency,
its customers and stakeholders, and
OMB as it monitors agency compliance

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Federal Register / Vol. 88, No. 91 / Thursday, May 11, 2023 / Notices

on Section 280. These responses will
inform efforts to improve or maintain
the quality of service offered to the
public. If this information is not
collected, vital feedback from customers
and stakeholders on services will be
unavailable.
Title of Collection: Improving
Customer Experience (OMB Circular A–
11, Section 280 Implementation).
OMB Control Number: 1090–0012.
Form Number: None.
Type of Review: Extension of a
currently approved collection.
Respondents/Affected Public:
Individuals and Households, Businesses
and Organizations, State, Local or Tribal
Government.
Total Estimated Number of Annual
Respondents: 146,384.
Total Estimated Number of Annual
Responses: 146,384.
Estimated Completion Time per
Response: Varied, dependent upon the
possible response time to complete a
questionnaire or survey may be 3
minutes up to 90 minutes to participate
in an interview based on the data
collection method used.
Total Estimated Number of Annual
Burden Hours: 13,876.
Respondent’s Obligation: Voluntary.
Frequency of Collection: One time.
Total Estimated Annual Nonhour
Burden Cost: None.
An agency may not conduct or
sponsor and a person is not required to
respond to a collection of information
unless it displays a currently valid OMB
control number.
The authority for this action is the
Paperwork Reduction Act of 1995 (44
U.S.C. 3501 et seq.).
Jeffrey Parrillo,
Departmental Information Collection
Clearance Officer.
[FR Doc. 2023–10046 Filed 5–10–23; 8:45 am]
BILLING CODE 4334–63–P

DEPARTMENT OF THE INTERIOR
Bureau of Land Management
[BLM_HQ_FRN_MO4500170575]

Public Meeting for the Missouri Basin
Resource Advisory Council
Bureau of Land Management,
Interior.
ACTION: Notice of public meeting.

ddrumheller on DSK120RN23PROD with NOTICES1

AGENCY:

In accordance with the
Federal Land Policy and Management
Act and the Federal Advisory
Committee Act of 1972, the U.S.
Department of the Interior, Bureau of
Land Management’s (BLM) Missouri

SUMMARY:

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Basin Resource Advisory Council (RAC)
will meet as follows.
DATES: The Missouri Basin RAC will
meet on June 20, 2023, from 10 a.m. to
4 p.m. Mountain Time (MT) and on June
21, 2023, from 8 a.m. to 1 p.m. MT.
ADDRESSES: The meeting will take place
online via Zoom. The meeting sign-in
information, agenda, and public
comment period times will be
announced in a local news release.
Written comments to the RAC can be
emailed in advance to the individual
listed in the FOR FURTHER INFORMATION
CONTACT section of this notice.
FOR FURTHER INFORMATION CONTACT:
Mark Jacobsen, Missouri Basin RAC
Coordinator, BLM Eastern Montana/
Dakotas District, 111 Garryowen Road,
Miles City, MT 59301; telephone: (406)
233–2831; email: [email protected].
Individuals in the United States who are
deaf, deafblind, hard of hearing, or have
a speech disability may dial 711 (TTY,
TDD, or TeleBraille) to access
telecommunications relay services for
contacting Mr. Flanigan. Individuals
outside the United States should use the
relay services offered within their
country to make international calls to
the point-of-contact in the United
States.
The 15member council advises the Secretary of
the Interior, through the BLM, on a
variety of planning and management
issues associated with public land
management in Central and Eastern
Montana, and North and South Dakota.
At this meeting, agenda topics will
include the selection of a new chair,
North-Central and Eastern Montana/
Dakotas District reports, Field Office
manager reports, a public comment
period, the North Dakota Resource
Management Plan, and other topics and
items of interest the council may wish
to cover. All meetings are open to the
public, and the public may address or
present written comments to the RAC.
The RAC meeting will have time
allocated for hearing public comments
on both meeting dates. Depending on
the number of persons wishing to
comment and time available, the time
for individual oral comments may be
limited.
Please make requests in advance for
sign language interpreter services,
assistive listening devices, or other
reasonable accommodations. We ask
that you contact the person listed in the

SUPPLEMENTARY INFORMATION:

FOR FURTHER INFORMATION CONTACT

section of this notice at least 7 business
days prior to the meeting to give the
BLM sufficient time to process your
request. All reasonable accommodation

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requests are managed on a case-by-case
basis.
Before including your address, phone
number, email address, or other
personal identifying information in your
comments, please be aware that your
entire comment, including your
personal identifying information, may
be made publicly available at any time.
While you can ask us in your comment
to withhold your personal identifying
information from public review, we
cannot guarantee that we will be able to
do so.
(Authority: 43 CFR 1784.4–2)
Scott S. Haight,
Eastern Montana/Dakotas District Manager.
[FR Doc. 2023–09986 Filed 5–10–23; 8:45 am]
BILLING CODE 4331–20–P

DEPARTMENT OF THE INTERIOR
Bureau of Land Management
[BLM_AK_FRM_MO4500170435; AA–11875]

Alaska Native Claims Selection
Bureau of Land Management,
Interior.
ACTION: Notice of decision approving
lands for conveyance.
AGENCY:

The Bureau of Land
Management (BLM) hereby provides
constructive notice that it will issue an
appealable decision approving
conveyance of the surface and
subsurface estates in certain lands to
Bristol Bay Native Corporation, an
Alaska Native regional corporation,
pursuant to the Alaska Native Claims
Settlement Act of 1971 (ANCSA), as
amended.

SUMMARY:

Any party claiming a property
interest in the lands affected by the
decision may appeal the decision in
accordance with the requirements of 43
CFR part 4 within the time limits set out
in the SUPPLEMENTARY INFORMATION
section.
DATES:

You may obtain a copy of
the decision from the Bureau of Land
Management, Alaska State Office, 222
West Seventh Avenue, #13, Anchorage,
AK 99513–7504.
FOR FURTHER INFORMATION CONTACT:
Alban Burton, Land Law Examiner,
Branch of Adjudication, BLM Alaska
State Office, 907–271–1312 or aburton@
blm.gov. Individuals in the United
States who are deaf, deafblind, hard of
hearing, or have a speech disability may
dial 711 (TTY, TDD, or TeleBraille) to
access telecommunications relay
services. Individuals outside the United
States should use the relay services
ADDRESSES:

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