Transplant Center Contact Management_Instructions

Data System for Organ Procurement and Transplantation Network

Transplant Center Contact Management_Instructions

OMB: 0915-0157

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Transplant Center Contact Management

Transplant programs must have a primary contact for organ offers designated at all times. The transplant center contact management on-call view feature allows transplant programs to see who is on-call to receive organ offers, set on-call contacts, or change contacts that are already on-call.



Center: Select a center from the dropdown. This field is required.

Organ Program: This drop-down list contains all of the organ programs that the user has access rights to. You may select to filter the On-Call screen by organ program. Only liver programs are able to set contacts for expedited offers.



Local Offers

Primary: To set a contact as the primary contact, click on the appropriate box in the Primary column.

Secondary: To set a contact as the secondary contact, click on the appropriate box in the Secondary column.



Import Offers

Primary: To set a contact as the primary contact, click on the appropriate box in the Primary column.

Secondary: To set a contact as the secondary contact, click on the appropriate box in the Secondary column.

Set to same as local contacts: If you prefer that import offers go to the same contact that is on-call for local offers, select Yes. If this option is selected, your import contacts will automatically update to align with changes made on the local on-call contact tab. If not, select No.



Expedited Offers

Primary: To set a contact as the primary contact, click on the appropriate box in the Primary column.

Secondary: To set a contact as the secondary contact, click on the appropriate box in the Secondary column.

Set to same as local contacts: If you prefer that expedited offers go to the same contact that is on-call for local offers, select Yes. If this option is selected, your expedited contacts will automatically update to align with changes made on the local on-call contact tab. If not, select No.



Add Contact

User Type: Select either UNet Contact or Non-UNet Contact. UNet Contact is someone registered with UNOS, a Non-UNet Contact is not registered with UNOS. This field is required.

First Name: Populated by the system if adding a UNet contact. Enter the first name if adding a non-UNet contact.

Middle Initial: Enter the middle initial if adding a non-UNet contact.

Last Name: Populated by the system if adding a UNet contact. Enter the last name if adding a non-UNet contact.

Institution: Populated by the system if adding a UNet contact. Enter the institution name if adding a non-UNet contact.

Occupation: Populated by the system if adding a UNet contact. Enter the occupation if adding a non-UNet contact.



Voice and Text Contact Methods

Voice Description: Enter the description of the voice contact.

Voice Device Type: Select device type from the drop-down list.

Standard Telephone

Mobile Phone


Voice Number/E-mail Address: Enter the number for the voice contact.

Voice Default: Select the checkbox to designate the contact as the default. The default methods are the contact information the system will use if this contact becomes a primary or secondary on-call contact. There can be only one default contact at any given time.

Text Description: Enter the description of the text contact.


Text Device Type: Select device type from the drop-down list.

Standard E-mail

Mobile E-mail

Alphanumeric Pager

SMS


Text Number/E-mail Address: Enter the number or e-mail address for the text contact.


Text Default: Select the checkbox to designate the contact as the default. The default methods are the contact information the system will use if this contact becomes a primary or secondary on-call contact. There can be only one default contact at any given time.


Organ Program: Select the appropriate organ program.



File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorLyna Cherikh
File Modified0000-00-00
File Created2023-10-26

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