Post-submission Survey

Customer Experience in The Office of the Assistant Secretary for Financial Resources Service Delivery

Post-submission Survey

OMB: 0990-0489

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Form Approved

OMB No. 0990-0379

Exp. Date 08/31/2023


Post-Submission NOFO Prototype Applicant Survey

This will be a voluntary survey that pops up in GrantSolutions after applicants apply to any ACL, ACF, CDC, or SAMHSA awards.

Estimated time to complete: 10-15 minutes



Pop-up text options:

  • We value your feedback. Take this short, anonymous, voluntary survey before August 15, 2023 to help us improve grant announcements. Participants will have a chance to win a $50 e-gift card (valid email address is required).

  • We’re listening! Help us improve future grant announcements by taking this short, anonymous, voluntary survey before August 15, 2023. Participants will have a chance to win a $50 e-gift card (valid email address is required).

Survey text:

Grant Announcement Feedback Survey

Your voice matters! Thank you for taking the time to complete this short, anonymous survey about your recent experience applying for a federal grant.

The purpose of this survey is to gather information about how to improve federal grant announcements. This survey is anonymous and nothing you share with us will impact the outcome of any current or future application that you submit. Information collected will only be viewed by the grant announcement improvement team.

We anticipate this survey will take 10-15 minutes to complete. While we encourage you to complete this form, it is voluntary, and each individual question is optional.

If you have any questions about this survey or the grant announcement improvement project, please email [email protected].











According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless it displays a valid OMB control number. The valid OMB control number for this information collection is 0990-0379. The time required to complete this information collection is estimated to average 15 minutes per response, including the time to review instructions, search existing data resources, gather the data needed, to review and complete the information collection. If you have comments concerning the accuracy of the time estimate(s) or suggestions for improving this form, please write to: U.S. Department of Health & Human Services, OS/OCIO/PRA, 200 Independence Ave., S.W., Suite 336-E, Washington D.C. 20201, Attention: PRA Reports Clearance Officer



Section 1: Ease of understanding and navigating the grant announcement

  1. What is the number of the grant announcement you applied to?

    • HHS-2023-ACF-ACYF-CA-0078

    • HHS-2023-ACL-AOA-HDRC-0060

    • CDC-RFA-EH-23-0005

    • [SAMHA # TBD]

    • Other ___________________



  1. For the award you applied to, how would you rate the quality of the grant announcement’s visual design, organization, and readability on a scale of 1 to 10, with 1 being very poor and 10 being very good?



    • Visual design

      1. 1 – 10 scale slider

    • Organization/layout

      1. 1 – 10 scale slider

    • Readability

      1. 1 – 10 scale slider



  1. Please explain why you selected that rating.

    • Open text



  1. How easy was it to understand the information in the grant announcement overall?

    • Extremely easy

    • Somewhat easy

    • Neutral

    • Somewhat difficult

    • Extremely difficult



  1. How easy was it to understand the grant announcement components?



Grant announcement components

Extremely easy

Somewhat easy

Neutral

Somewhat difficult

Extremely difficult

Not sure

Opportunity Overview

Program Description

Eligibility Information

Project Narrative

Budget Narrative

Required Forms

Required Attachments

Merit Review Criteria

Submission Instructions



  1. Is there anything specific you’d like to share about the grant announcement components?

    • Open text



  1. How easy was it to navigate between the sections of the grant announcement?

    • Extremely easy

    • Somewhat easy

    • Neutral

    • Somewhat difficult

    • Extremely difficult



  1. What was your biggest challenge with the grant announcement?

    • Open text



Section 2: Thoughts on overall grant application process



  1. Approximately how many hours did it take you to complete your application?

    • 1-20 hours

    • 21-40 hours

    • 41-60 hours

    • 61-80 hours

    • More than 80 hours



  1. How did you find the whole federal grant application process compared to previous years?

  • Easier

  • About the same

  • Harder

  • I have not applied previously



  1. How likely are you to apply for future federal funding opportunities?

    • Extremely likely

    • Somewhat likely

    • Neutral

    • Somewhat unlikely

    • Extremely unlikely

  1. If you had a magic wand and could change one thing about your most recent federal grant application process, what would it be and why?

    • Open text



Section 3: Background Information

  1. Please describe your previous experience applying for federal grant funding.

  • No experience, I’ve never applied for federal grant funding

  • Limited experience, I’ve applied for federal grant funding a handful of times

  • Substantial experience, I regularly apply for federal grant funding



  1. Type of organization. Select all that apply.

    • Non-profits with or without 501(c)(3) status with IRS

    • State governments

    • Local governments

    • Native American tribal organizations or tribal governments

    • Public and state-controlled institutions of higher education

    • Faith-based organization

    • Community-based organizations

    • Healthcare facilities (such as hospitals and specialty care centers)

    • Other. Please describe: ________________



  1. What is the size of your organization’s budget?

    • Less than $100,000

    • $101,000 - $250,000

    • $250,001 - $500,000

    • $500,001 - $1,000,000

    • $1,000,001 - $5,000,000

    • $5,000,001 - $10,000,000

    • $10,000,001 - $100,000,000

    • More than $100,000,001

    • Not sure

  2. Please select whether you identify with any of these geographic profiles:

  • Urban

  • Rural

  • Suburban

  • Tribal

  • Territorial


  1. Please select all race/ethnicity options that you personally identify with:

  • Asian

  • Pacific Islander

  • Black/African-American

  • Hispanic

  • Latino/a/x

  • Middle Eastern

  • Native American

  • American Indian

  • Alaska Native

  • White

  • Other:


  1. Please select all gender identities that are currently applicable to you and that you are comfortable sharing, if any:

  • Man

  • Woman

  • Transgender

  • Two-Spirit

  • Cisgender (that is, the same gender as the sex assigned to you at birth)

  • Intersex

  • Nonbinary

  • Other:


  1. Please select your age range:

  • Under 25

  • 25 – 34

  • 35 – 44

  • 45 – 54

  • 55 – 64

  • 65 and above




  1. Thank you for completing this survey. For a chance to win a $50 e-gift card, please share a valid email address below. We will notify all respondents by August 31, 2023.

If you’re interested in participating in an interview about your experience, please visit [link to simple Microsoft form where they can add their contact info to keep survey anonymized] and enter your contact information. Participants will be selected by our evaluation team and may receive up to $40 for a 60-minute interview.



Your survey responses will remain anonymous. Information provided in the 60-minute interviews will be anonymized by our evaluation team.



File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorHHS/Office of Grants
File Modified0000-00-00
File Created2023-09-29

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