National Census of Victim Service Providers

06.06.23

National Census of Victim Service Providers
A study by the U.S. Bureau of Justice Statistics to better understand the range of
services available for and provided to different types of crime victims.

Federal agencies may not conduct or sponsor an information collection, and a person is not required to
respond to a collection of information, unless it displays a currently valid OMB Control Number. Public
reporting burden for this collection of information is estimated to average 30 minutes per response, which
includes time for reviewing instructions, searching existing data sources, gathering and maintaining the data
needed, and completing and reviewing the collection of information. Send comments regarding this burden
estimate, or any other aspects of this collection of information, including suggestions for reducing this burden,
to the Director, Bureau of Justice Statistics, 810 Seventh Street NW, Washington, DC 20531. The Omnibus Crime
Control and Safe Streets Act of 1968, as amended (34 USC 10132), authorizes this information collection. This
request for information is in accordance with the clearance requirement of the Paperwork Reduction Act of
1980, as amended (44 USC 3507). Although this survey is voluntary, we urgently need and appreciate your
cooperation to make the results comprehensive, accurate, and timely.

OMB Number: 1121-0355
Approval Expires:
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06.06.23

National Census of Victim Service Providers
SURVEY INSTRUCTIONS
Survey Purpose and Sponsors
The National Census of Victim Service Providers (NCVSP) is designed to fill existing gaps in knowledge
and information on the variety of organizations and programs that provide services to victims of crime
or abuse, the types of victims served and services provided, and staffing and resources available for the
provision of services. This survey is sponsored by the U.S. Department of Justice’s Bureau of Justice
Statistics.

Important Definitions
1) CRIME – An illegal act which if done by a competent adult or juvenile would be a criminal offense.
2) ABUSE – Includes physical, sexual, emotional, psychological, or economic actions or threats to control
another.
3) VICTIM – Any person who comes to the attention of your organization because of concerns over past,
ongoing, or potential future crimes and other abuse(s). This includes victims or survivors who are
directly harmed or threated by such crimes and abuse(s), but also their…
a) family or household members,
b) legal representatives, or
c) surviving family members, if deceased.
4) SERVICE - Efforts that…
a)
b)
c)
d)

assist victims with their safety and security;
assist victims to understand and participate in the criminal justice or other legal process;
assist victims in recovering from victimization and stabilizing their lives; or
respond to other needs of victims.

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General Instructions
(Including who should complete this survey)
Your organization is receiving this survey because it has been identified as providing at least some
services or assistance to victims of crime. If your organization or a program within your organization
does not provide services to victims of crime or abuse, you will be able to report this near the beginning
of this survey.
•

•

This survey is best completed by someone with knowledge about the available services for
victims of crime or abuse, victim service funding, and staffing for victim services within your
organization. Some organizations have specific programs or staff dedicated to working with
victims of crime or abuse. In these instances, the survey is best completed by someone with
direct knowledge of these programs or activities.
This survey will ask for information about your organization’s operations. Unless otherwise
noted, please answer questions using January 1, 2023 as a reference. These questions will
cover:
- The services your organization provided to victims
- The types of crimes for which victims sought services
- The number of staff providing victim services
- Your organization’s victim services annual budget, funding sources, and estimated
percentage of the budget covered by federal grants

Burden Statement
On average, it will take 30 minutes to complete this survey, including time for reviewing instructions,
gathering and maintaining the data needed, and completing and reviewing the collection of information.
This study is voluntary, you may discontinue participation at any time and decline to answer any
questions. Send comments regarding any aspects of this collection of information, including suggestions
for reducing this burden, to the Director, Bureau of Justice Statistics, 810 Seventh Street NW,
Washington, DC 20531. Although this survey is voluntary, we urgently need and appreciate your
cooperation to make the results comprehensive, accurate, and timely.

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Information about Your Organization
S1. Before you begin, please complete the following for your organization. If your organization is part
of a multisite organization, please use the physical address of your site. If the physical address of your
site or main office is confidential, please provide a mailing address.
Organization Name: _____________________________________________________
Organization Address: ____________________________________________________
City: _______________________________________________________
State: _____________________________________________________
ZIP: _________________________________________________________
Business Phone Number: _____________________
Organization Website: ____________________________________________________
S1a. Please provide information about the individual who is completing this survey.
First Name: ____________________________________
Last Name: ____________________________________
Job Title: _____________________________________
Work Phone Number: _________________________
Email Address: _____________________________________

S2. Has your organization provided services to victims or survivors of crime or abuse through specific
program(s) or designated staff in the past six months? By ‘services to victims or survivors of crime or
abuse’ we mean direct assistance, including - but not limited to - referrals, counseling, notices of court
proceedings, legal assistance, shelter, and medical response.
Yes  Skip to A1
No  Proceed to S2a

The survey will use the term victim to mean victim or survivor from this point forward.

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S2a. Does your organization maintain an active victim services referral program? This includes, but is
not limited to, hotlines.
Yes  Skip to A1
No  Proceed to S2b
S2b. Has your organization ever provided services to victims of crime or abuse through specific
program(s) or designated staff?
Yes
No
S2c. Does your organization plan to provide services to victims of crime or abuse in the future,
through specific program(s) or designated staff?
Yes
No
Indirect support
S2d. Does your organization indirectly support victims of crime or abuse
in any of the following ways?
Providing grants or funding to support direct services to victims of crime
or abuse.

Yes

No

Formally contracting out all direct services to another organization.

Providing training and technical assistance for direct service providers or
engaging in issue advocacy.
Other indirect support
(please specify) ___________________________________

S3. Which of the following best describes your organization? Select one response.
Tribal government, tribal coalition, or other tribal organization
Campus organization or other educational institution (public or private)
Hospital, medical, or emergency facility (public or private)
Government agency
Nonprofit or faith-based organization (501c3 status)
For-profit organization
Informal organization (for example, some other type of program or group, not formally a
part of an organization, registered nonprofit, or business; independent survivor advocacy
and support groups; volunteer, grassroots, or survivor network)
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If web/CATI  Skip to END
If paper, display:
Thank you!
You do not need to complete the rest of this survey.

A. Organizational Structure
A1. Which of the following best describes how your organization is structured to provide services to
victims of crime or abuse?
The victim services program(s) is one component of the larger organization’s activities (for
example, victim services program functions within a hospital, university, community center,
multiservice agency, law enforcement agency, or prosecutor’s office)  Proceed to A1a
The primary function of the organization as a whole is to provide services or programming for
victims of crime  Skip to A1.5
A1a. Does your organization have a specific program(s) or staff that is designated to provide
services to victims of crime or abuse?
Yes  Proceed to A1.5
No  IF paper, display: “Thank you. You do not need to complete the rest of this
survey.” IF web/CATI, skip to END.
A1.5. Are your victim services activities fully virtual? (This means no direct victim services are
offered from a physical location connected to the organization.)
Yes  Skip to A2
No  IF A1=2 (PRIMARY), proceed to A1.6a. IF A1=1 (EMBEDDED), skip to A1.6c.
[IF A1=2 (PRIMARY)]
A1.6a. An important goal of the National Census of Victim Service Providers is to create a total count
of organizations that provide services to victims. Some organizations may have multiple sites
providing victim services that are part of a larger umbrella organization (such as branch or satellite
locations, chapters, or field offices; this does NOT refer to staff working from home or hybrid).
Please select the most appropriate description of your victim services organization.
Organization operating through one single site  Skip to A1.10
Organization operating through multiple sites (for example, branch or satellite locations,
chapters, or field offices)  Proceed to A1.6b
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A1.6b. What is the best description of your site, in relation to your organization’s other sites? Select
one response.
The main office  Skip to A1.8
One site or location that reports to a main office (for example, branch or satellite
locations, chapters, or field offices)  Skip to A1.7a
Other (please specify) ________________________________________ Skip to A1.10

[IF A1 = 1 (EMBEDDED)]
A1.6c. An important goal of the National Census of Victim Service Providers is to create a total count
of organizations that provide services to victims. Some organizations may have multiple sites
providing victim services that are part of a larger umbrella organization (such as branch or satellite
locations, chapters, or field offices; this does NOT refer to staff working from home or hybrid).
Please select the most appropriate description of your victim services program(s).
Victim services program(s) operating through one single site  Skip to A1.10
Victim services program(s) operating through multiple sites (for example, branch or satellite
locations, chapters, or field offices)  Proceed to A1.6d
A1.6d. What is the best description of your victim services site, in relation to your organization’s
other victim services sites:
The main office for the victim services program(s)  Skip to A1.8
One victim services site or location that reports to a main victim services program office
(for example, branch or satellite locations, chapters, or field offices)  Proceed to A1.7a
Other (please specify) ________________________________  Skip to A1.10

A1.7a. Please provide the following contact information for your victim service program’s main office.
Use the physical address unless that is confidential. If so, provide a mailing address.
Organization Name: __________________________________
Organization Address: ________________________________
City: ______________________________________________
State: ______________________________________________
ZIP: _______________________________________________
 Skip to A1.10

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[IF A1.6b=1 OR A1.6d=1 (MAIN)] A1.8. Please enter or upload a list of all the victim services locations
for your organization that you would list in a directory or on your website. If the street address is
confidential, please enter mailing address.
If you have a web link to current site information, please paste the link here: ____________
If you prefer to upload a list, please do so here (only Excel and CSV files accepted): _________
Otherwise, please enter:
Location or Site Name: __________________________________
Address: ___________________________________________
City: ________________________________________________
State: _______________________________________________
ZIP: _________________________________________________
Add location?
Yes [Repeat prompts for org name, address, city or state or zip]
No  Proceed to A1.9

A1.9. This survey includes questions about the number of victims served, staffing, and basic funding
information. Are you able to provide this information for all of your locations that provide direct
victim services?
Yes  Skip to A2
No  Proceed to A1.9.5

A1.9.5. Do you offer direct services to victims of crime or abuse through your main office?
Yes  “Please respond to the remainder of the survey as the questions relate to activities at
your main office”  Proceed to A2
No  IF paper, display: “Thank you. You do not need to complete the rest of this survey.” IF
web/CATI, skip to END

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A1.10. Is your victim services site physically located at the site of a different organization (for example,
a nonprofit program operating out of the courthouse or a law enforcement agency, or a law
enforcement victim services program operating out of a Family Justice Center)?
Yes  Display a message “For the next question, regarding organization type, please select
the answer that best describes your own organization rather than the type of organization
where you are physically located.” Proceed to A2
No  Proceed to A2

A2. Which of the following best describes your victim services organization? Select one response.
Tribal government, tribal coalition, or other tribal organization  Proceed to Section B [Tribal]
Campus organization or other educational institution (public or private)  Proceed to Section C
[Campus]
Hospital, medical, or emergency facility (public or private)  Proceed to Section G [Services for
Victims]
Government agency  Proceed to Section D [Government]
Nonprofit or faith-based organization (501c3 status)  Proceed to Section E [Nonprofit or faithbased]
For-profit organization  Proceed to Section F [For-profit]
Informal organization (for example, some other type of program or group, not formally a part of
an organization, registered nonprofit, or business; independent survivor advocacy and support
groups; volunteer, grassroots, or survivor network)  Proceed to Section G [Services for
Victims]

B. Tribal Agencies and Organizations Only
B1. Which designation best describes your tribal agency or organization? Select one response.
Law enforcement agency
Prosecutor’s Office
Court
Offender custody and supervision (for example, probation, parole, or corrections)
Juvenile justice agency
Social services or child or adult protective services agency
Health services agency
Advocacy program
Tribal Coalition
Multi-agency (for example, task force, responses team, Family Justice Center)
Other (please specify) ____________________________________

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B2. In what service area or jurisdiction does your agency primarily operate in terms of victims served
or services delivered? Select one response.
Nationwide  Skip to G2
Reservation wide  Skip to G2
Statewide  Skip to G2
Regional or Multi-state or Multi-county or Multi-city  Skip to G1
Multi-Tribe or Reservation and surrounding area  Skip to G1
Countywide only  Skip to G1
City-wide only  Skip to G1
Village-wide only  Skip to G1
Specific neighborhood(s) only  Skip to G1
Other (please specify) _________________________________  Skip to G1

C. Campus Organizations Only
C1. Which designation best describes your campus organization? Select one response.
Law enforcement or campus security
Campus disciplinary body or student conduct body (including Title IX office)
Physical or mental health service program
Victim services or advocacy group
Other campus-based program (please specify) ________________________________
All responses  Proceed to section G [SERVICES FOR VICTIMS]

D. Government Agencies Only
D1. Which designation best describes your government agency? Select one response.
Law enforcement agency  Skip to D2
Prosecutor’s Office (for example, District Attorney, County Attorney)  Skip to D2
Public defender  Skip to D2
Court  Skip to D2
Offender custody and supervision agency (for example, probation, parole, corrections)  Skip to
D2
Juvenile justice agency  Skip to D2
Social services or child or adult protective services agency  Skip to D2
State or territory victim compensation program  Skip to D2
State or territory victim funding administrator  Proceed to D1a
Multi-agency (for example, task force, response team, Family Justice Center)  Skip to D2
Other government agency (please specify) _____________________ Skip to D2

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D1a. Does your organization provide any direct victim services itself, in addition to grantmaking?
Yes  [In completing the remainder of the survey, please confine your responses to your
own direct victim services activities, not the grant-making and related functions.]
No  IF paper, display: “Thank you. You do not need to complete the rest of this survey.”
IF web/CATI, skip to END
D2. In what service area or jurisdiction does your agency primarily operate in terms of victims served
or services delivered? Select one response.
Nationwide  Skip to G2
Statewide  Skip to G2
Regional or Multi-state or Multi-county or Multi-city Skip to G1
Countywide only  Skip to G1
City-wide only  Skip to G1
Specific neighborhood(s) only  Skip to G1
Other (please specify) ____________________________________ Skip to G1

E. Nonprofit or Faith-Based Organizations Only
E1. In what service area or jurisdiction does your nonprofit organization primarily operate? Select one
response.
Nationwide  Skip to G2
Statewide  Skip to G2
Regional or Multi-state or Multi-county or Multi-city  Skip to G1
Countywide only  Skip to G1
City-wide only  Skip to G1
Specific neighborhood(s) only  Skip to G1
Other (please specify) ________________________ Skip to G1

F. For-Profit Organizations Only
F1. What designation best describes your for-profit organization? Select one response.
Private legal office or law firm
Private counseling service or other mental health care provider
Funeral home
Other commercial or professional organization (please specify)
_____________________________
F2. In what service area or jurisdiction does your for-profit organization primarily operate? Select one
response.
Nationwide  Skip to G2
Statewide  Skip to G2
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Regional or Multi-state or Multi-county or Multi-city  Skip to G1
Countywide only  Skip to G1
Citywide only  Skip to G1
Specific neighborhood(s) only  Skip to G1
Other (please specify) _____________________________________________ Skip to G1

G. Services for Victims
G1. How would you describe your service area? Select all that apply.
Urban
Suburban
Rural
G2. For the purposes of this survey, we would like our reference date to include January 1, 2023.
Please let us know how you will answer questions with this reference date.
By calendar year (January 1, 2023–December 31, 2023)  Skip to G3
By fiscal year which includes January 1, 2023  Proceed to G2.1
[For conditional displays, IF G2=1, display “calendar”. IF G2=2, display “fiscal”]
G2.1. What is the date of the beginning of the fiscal year at your organization?

[MM and DD]

In this question series, please tell us whether your victim services activities included any of the
following services. We recognize that victim service organizations provide a wide array of services to
victims. For the purposes of this survey, we are asking about general categories of services your
organization provided to victims, which may not capture your victim service offerings in detail. Do your
best to place the services your organization provided within the general categories.
Information and referral services
G3. During the [fiscal/calendar] year that includes January 1, 2023, did
your victim services include …
Justice-related information and referrals? (for example, information
about the justice system and the victim’s role, notification of events and
proceedings, and justice referrals)
Service or victimization information and referrals? (for example,
information about crime and victimization, medical referrals, legal
referrals, financial counseling referral, and other referrals)

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Yes

No

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Financial and material assistance services
G4. During the [fiscal/calendar] year that includes January 1, 2023, did
your victim services include …

Yes

No

Yes

No

Yes

No

Monetary assistance? (for example, providing funds or offering
assistance in seeking victim compensation, public benefits assistance,
and other emergency funds assistance)
Shelter or housing assistance? (emergency or transitional)
Childcare services?
Job training, financial literacy, career services, or employment
assistance?
Other material assistance? (for example, food, clothing, utility, public
assistance)

Mental health support and safety
G5. During the [fiscal/calendar] year that includes January 1, 2023, did
your victim services include …
Crisis Counseling? (whether by a licensed professional, advocate, or
peer)
Emotional support services? (for example, peer or advocate-led support
groups, and social programming for children)
Mental health services provided by a clinician? (for example, individual
or group counseling or other therapy services by a licensed professional
counselor)
Safety services? (for example, safety planning, witness protection,
address confidentiality, and self-defense) (Does NOT include protective
orders)
Substance use treatment?
Medical and health assistance
G6. During the [fiscal/calendar] year that includes January 1, 2023, did
your victim services include …
Accompaniment to medical care or forensic medical examinations?
Providing medical care? (emergency or follow-up)

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Providing forensic medical examinations?
Providing STD or HIV testing, prophylaxis, or treatment?

Legal and victims’ rights assistance
G7. During the [fiscal/calendar] year that includes January 1, 2023, did
your victim services include …

Yes

No

Yes

No

Assistance navigating the justice system from a victim’s perspective?
(for example, representation, advocacy, accompaniment, assistance in
exercising victims’ rights)
Criminal legal support to victims who are defendants, including
defense services?
Legal assistance with protective or restraining orders?
Civil legal assistance in family law, landlord or tenant, or employment
matters?
Immigration assistance? (for example, assistance seeking special visas,
continued presence application, other immigration relief)
Other services
G8. During the [fiscal/calendar] year that includes January 1, 2023, did
your victim services include …
Case management? (working individually with victims to assess their
needs and create a service plan, and then support them in that plan)
Supervised child visitation?
Responding to the scene of the crime or abuse in coordination with
other organizations?
Education of survivors regarding victimization dynamics? (one-on-one
or in group settings)
Transportation services? (including direct transportation, bus tokens,
arranging for ride-share)
Language access? (providing or arranging for translation or
interpretation services, use of language line, or bilingual staff)
Assistance making funeral, burial, cremation, memorial, or other
related arrangements for people who died as a result of violence?
Services designed and targeted specifically to meet the needs of
culturally or ethnically specific populations?

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G9. Did your organization operate a hotline or helpline or crisis line at any time during the
[calendar/fiscal] year that includes January 1, 2023?
Yes  Proceed to G9a
No  Skip to G10.1
G9a. How many hotline or helpline or crisis line calls did your organization receive from victims in the
[calendar/fiscal] year that includes January 1, 2023? Estimates are acceptable.
__________________ select box if estimate
G10. Excluding hotline or helpline or crisis line calls, how many unique victims received direct services
from your organization during the [calendar/fiscal] year that includes January 1, 2023? Estimates are
acceptable. (Exclude victims who only received information through the mail.)
__________________ select box if estimate

 Skip to G11

G10.1. How many unique victims received direct services from your organization during the
[calendar/fiscal] year that includes January 1, 2023? Estimates are acceptable. (Exclude victims who
only received information through the mail.)
__________________ select box if estimate

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G11. Please report whether your organization provided services for victims of the following types of
crime or abuse during the [calendar/fiscal] year that includes January 1, 2023. (Include any crime types
for which your organization provided services regardless of whether it was the crime for which the victim
first sought services, or a crime that was identified later and for which your organization also provided
services to the victim.)
Youth (under age 18; services to victim or nonoffending parent or caregiver)
Child physical abuse or neglect
Child rape or sexual assault or sexual abuse
Child witness of violence
Child marriage or forced marriage
Adults molested or abused as children
Adults
Domestic violence (DV) or dating violence or violation of DV
protective orders
Stalking or violation of stalking protective orders
Rape or sexual assault or sexual abuse (other than against children)
Physical assault (other than domestic or dating violence, child or elder
abuse, or rape or sexual assault or sexual abuse) (including
attempted homicide, gun violence, strangulation, threat with a
weapon)
Robbery
Elder physical abuse or neglect
Homicide (serving surviving family members) (including murder, nonnegligent manslaughter)
Targeted crime types
Hate crimes (based on race, gender or gender identity, religion,
disability, sexual orientation, or ethnicity)
Honor-related violence (physical violence or threats or retaliation in
the name of family honor, female genital mutilation)
Human trafficking (labor)
Human trafficking (sex)
Victim witness intimidation
DUI or DWI crashes
Community violence or gang violence
Terrorism or mass violence
Financial crimes
Identity theft
Financial fraud and exploitation (other than identity theft)
Property crimes
Motor vehicle theft
Burglary
Other specify categories
Other violent crimes (please specify) _____________________
Other property crimes (please specify) __________________
Other (please specify) ____________________
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Yes

No

06.06.23
G12. Do your victim services focus on victims of particular types of crimes or abuse? For example,
domestic violence, trafficking, family members of homicide victims.
Yes, our services focus on particular types of crime or abuse  Proceed to G12.1
No, our services do not focus on particular types of crime or abuse  Skip to G12.2
G12.1. Indicate the top type(s) of crime or abuse your victim services primarily target, though you may
serve victims of other types of crimes as well. For example, you focus on victims who are seeking
services because of domestic violence or sexual assault. Select up to 4. Please do your best to fit your
response within the general categories provided.
Select up to 4
Violent crimes
Domestic violence (DV) or dating violence
Stalking
Rape or sexual assault or sexual abuse (other than domestic or dating
violence)
Physical abuse or neglect (other than domestic or dating violence)
Physical assault (other than domestic or dating violence, including
attempted homicide, gun violence, strangulation, threat with a
weapon)
Survivors of homicide (including murder, non-negligent
manslaughter)
Any or all violent crime
Targeted crime types
Hate crimes (based on race, gender or gender identity, religion,
disability, sexual orientation, or ethnicity)
Human trafficking (labor)
Human trafficking (sex)
DUI or DWI crashes
Community violence or gang violence
Terrorism or mass violence
Any or all felonies
Financial crimes
Financial exploitation or identity theft or fraud (other than domestic
or dating violence)
Other crime types
Other (please specify)_______________________
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G12.2. Do your victim services focus on specific populations of victims? For example, such as certain
racial or ethnic groups of victims, victims with disabilities, and victims who are LGBTQ, elder victims.
Yes, our services focus on specific populations of victims  Proceed to G12.3
No, our services do not focus on specific populations of victims  Skip to Section H
G12.3. Indicate the top populations of victims your services primarily target, though you may serve
victims from other groups as well. For example, you make specific efforts to serve victims who are part
of the LGBTQ population. Select up to 4. Please do your best to fit your responses within the general
categories provided.
Age-related populations
Adolescent or teens
Children
Elderly or dependent adults
Gender or sexual orientation-related populations
Female
Male
LGBTQ
Race or ethnicity-related populations
Indigenous, including Native American or Alaska Native
Another race or ethnicity
Other populations
Deaf or hard-of-hearing
Formerly incarcerated
Incarcerated
Disabled
Immigrant or refugee or limited English proficiency
Other (please specify) _________________

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Select up to 4

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H. Staffing
[IF A1 = 2 (PRIMARY)]
H1.1 During the pay period that includes January 1, 2023, how many paid staff dedicated to working
with victims work at your organization full-time (35 hours or more per week)? Count each person only
once. Include contractual workers in your counts. Estimates are acceptable.
No full-time staff
1 full-time staff person
2–3 full-time staff
4–10 full-time staff
11–20 full-time staff
21–30 full-time staff
31–100 full-time staff
More than 100 full-time staff
 Skip to H2.1
[IF A1 = 1 (EMBEDDED)]
H1.2 During the pay period that includes January 1, 2023, how many paid staff dedicated to working
with victims work in your victim service program(s) full-time (35 hours or more per week)? Count each
person only once. Include contractual workers in your counts. Estimates are acceptable.
No full-time staff
1 full-time staff person
2–3 full-time staff
4–10 full-time staff
11–20 full-time staff
21–30 full-time staff
31–100 full-time staff
More than 100 full-time staff
 Skip to H2.2
[IF A1 = 2 (PRIMARY)]
H2.1 During the pay period that includes January 1, 2023, how many paid staff dedicated to working
with victims work at your organization part-time (less than 35 hours per week)? Count each person
only once. Include contractual workers in your counts. Estimates are acceptable.
No part-time staff
1 part-time staff person
2–3 part-time staff
4–10 part-time staff
11–20 part-time staff
21–30 part-time staff
31–100 part-time staff
More than 100 part-time staff
 Skip to H3
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[IF A1 = 1 (EMBEDDED)]
H2.2 During the pay period that includes January 1, 2023, how many paid staff dedicated to working
with victims work in your program part-time (less than 35 hours per week)? Count each person only
once. Include contractual workers in your counts. Estimates are acceptable.
No part-time staff
1 part-time staff person
2–3 part-time staff
4–10 part-time staff
11–20 part-time staff
21–30 part-time staff
31–100 part-time staff
More than 100 part-time staff
H3. Did your organization use volunteers (for example, staff that are not paid) to provide direct
services to victims during the [calendar/fiscal] year that includes January 1, 2023?
Yes
No

I. Funding
[IF A1.6a or A1.6c = MULTISITE]
I1. These next questions refer to overall funding and funding sources during the [calendar/fiscal] year
that includes January 1, 2023. Will you be answering the funding questions for your site or location
only, or across the victim services programming for all locations?
My location
All victim services programming across the organization
I2. What was the estimated total annual funding for your victim services programming for the
[calendar/fiscal] year that includes January 1, 2023? Estimates are acceptable. NOTE: this includes all
costs, not only personnel.
Less than $100,000 per year
$100,000 to $499,999 per year
$500,000 to $999,999 per year
$1 million to $4,999,999 per year
More than $5 million per year

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I3. During the [calendar/fiscal] year that includes January 1, 2023, was your victim services
programming supported by any grants?
Yes  Proceed to I4
No  Skip to section J
Unsure  Skip to section J
I4. Which type of grant(s) supporting victim services did you receive during the [calendar/fiscal] year
that includes January 1, 2023? Select all that apply.
Federal grants passed through a state or local agency (for example, Victims of Crime Act (VOCA);
Sexual Assault Services Program (SASP); Services, Training, Officers, and Prosecutors (STOP);
Family Violence Prevention and Services Act (FVPSA); and Community Development Block Grants
(CDBG))  Proceed to I5
Other federal grants (directly from the Office for Victims of Crime, Office on Violence Against
Women, U.S. Department of Health and Human Services, Centers for Disease Control and
Prevention, or others)  Proceed to I5
State or local government grants that are NOT pass-through federal grants (they are funded only
with state or local dollars)  Skip to J1
Non-government grants, including from foundations, corporations, nonprofits, or other nongovernment source  Skip to J1

[IF I4=1 OR 2 (THOSE SELECTING FEDERAL GRANTS)]
I5. Please estimate the percentage of your victim services budget supported by federal grants
including those passed through a state or local government office for the {IF G2=1: calendar/IF G2=2:
fiscal} year that includes January 1, 2023.
Less than 25%
25% to 49%
50% to 74%
75% to 100%

J. Record Keeping
J1. Does your organization use an electronic records system to maintain case files?
Yes
No  Skip to Section K
J2. Does your organization’s electronic records system track individual cases?
Yes
No
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K. Current Issues of Concern to Victim Service Providers
K1. How concerned are you about vicarious trauma and staff burnout among victim service staff at
your organization? (“Vicarious trauma” refers to staff exposure to the trauma of others that puts the
staff at risk for a range of negative consequences.)
Very concerned
Somewhat concerned
A little concerned
Not concerned at all
K2. How concerned are you about the ability of your victim services program to reach and serve all
victims equally? (This includes but is not limited to racial equity, gender identity or sexual orientation
equity, equity for those with disabilities, and equity for those with limited English proficiency.)
Very concerned
Somewhat concerned
A little concerned
Not concerned at all

COVID-Related Organizational Impacts
March 2020 is generally recognized as the start of the COVID-19 global pandemic. Many activities were
affected, including victim services delivery.
K3. Did you make or experience any changes in your organization or the way you deliver services
because of the COVID-19 pandemic?
□ Yes  Proceed to table K3.a
□ No  Skip to End
Not Applicable–our organization started after the COVID-19 pandemic began  Skip to End

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K3.a. Please indicate which of these organizational changes happened because of the COVID-19
pandemic.
FOR COVID-RELATED REASONS:

This change
did not
happen

Victim services staff resigned
Victim services staff were laid-off
Victim service staff worked partially or fully
remote
Some or all in-person meetings with victims
were suspended
Virtual and phone meetings with victims
increased
Service needs changed as the numbers of
some crimes went up or down
Service needs changed as the levels or severity
of violence used in crimes or abuse increased

END.
Thank you for taking the time to complete this important survey!

23

This change
happened
temporarily

This change has
continued through
the present