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A11-20-15 Automated Collection System (ACS) Interactive Voice Response (IVR)
Improving Customer Experience (OMB Circular A-11, Section 280 Implementation)
OMB: 1545-2290
IC ID: 245151
OMB.report
TREAS/IRS
OMB 1545-2290
ICR 202306-1545-013
IC 245151
( )
Documents and Forms
Document Name
Document Type
A11-20-15 Automated Collection System (ACS) Interactive Voice Response (IVR) Attachment.docx
Other-Attachment
A11-20-15 Automated Collection System (ACS) Interactive Voice Response (IVR) Attachment.docx
Other-Attachment
A11-20-15 Automated Collection System (ACS) Interactive Voice Response (IVR) Supporting Statement.docx
A11-20-15 Automated Collection System (ACS) Interactive Voice Response (IVR) Supporting Statement
IC Document
A11-20-15 Automated Collection System (ACS) Interactive Voice Response (IVR) Supporting Statement.docx
A11-20-15 Automated Collection System (ACS) Interactive Voice Response (IVR) Supporting Statement
IC Document
Information Collection (IC) Details
View Information Collection (IC)
IC Title:
A11-20-15 Automated Collection System (ACS) Interactive Voice Response (IVR)
Agency IC Tracking Number:
IC Status:
Removed
Obligation to Respond:
Voluntary
CFR Citation:
Information Collection Instruments:
Document Type
Form No.
Form Name
Instrument File
URL
Available Electronically?
Can Be Submitted Electronically?
Electronic Capability
Other-Attachment
A11-20-15 Automated Collection System (ACS) Interactive Voice Response (IVR) Attachment.docx
Yes
Yes
Fillable Fileable
Federal Enterprise Architecture Business Reference Module
Line of Business:
General Government
Subfunction:
Taxation Management
Privacy Act System of Records
Title:
FR Citation:
Number of Respondents:
1,308
Number of Respondents for Small Entity:
0
Affected Public:
Individuals or Households
Percentage of Respondents Reporting Electronically:
100 %
Requested
Program Change Due to New Statute
Program Change Due to Agency Discretion
Change Due to Adjustment in Agency Estimate
Change Due to Potential Violation of the PRA
Previously Approved
Annual Number of Responses for this IC
0
-1,308
0
0
0
1,308
Annual IC Time Burden (Hours)
0
-136
0
0
0
136
Annual IC Cost Burden (Dollars)
0
0
0
0
0
0
Documents for IC
Title
Document
Date Uploaded
A11-20-15 Automated Collection System (ACS) Interactive Voice Response (IVR) Supporting Statement
A11-20-15 Automated Collection System (ACS) Interactive Voice Response (IVR) Supporting Statement.docx
01/06/2021
Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.