A11-20-15 Automated Collection System (ACS) Interactive Voice Response (IVR)

Improving Customer Experience (OMB Circular A-11, Section 280 Implementation)

OMB: 1545-2290

IC ID: 245151

Documents and Forms

Document Name Document Type
A11-20-15 Automated Collection System (ACS) Interactive Voice Response (IVR) Attachment.docx Other-Attachment
A11-20-15 Automated Collection System (ACS) Interactive Voice Response (IVR) Supporting Statement.docx A11-20-15 Automated Collection System (ACS) Interactive Voice Response (IVR) Supporting Statement IC Document