Form 1 Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NIH)

PORTER_1

Customer feedback survey on the National Institute of Neurological Disorders and Stroke (NINDS) response to December 2022 flooding events

OMB: 0925-0648

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Porter Neuroscience Research Center
December 2022 Flood: NINDS Office of
the Scientific Director Lessons
Learned Survey
Purpose: The goal of this survey is to collect
feedback on the NINDS response to the December
2022 flood in the Porter Neuroscience Research
Center and subsequent recovery process.
 
OMB#: 0925-0648  Expiration date: 06/2024
Public reporting burden for this collection of information is estimated to
average 7 minutes per response, including the time for reviewing instructions,
searching existing data sources, gathering and maintaining the data needed,
and completing and reviewing the collection of information. An agency may not
conduct or sponsor, and a person is not required to respond to, a collection of
information unless it displays a currently valid OMB control number. Send
comments regarding this burden estimate or any other aspect of this collection
of information, including suggestions for reducing this burden, to: NIH, Project
Clearance Branch, 6705 Rockledge Drive, MSC 7974, Bethesda, MD 20892-7974,
ATTN: PRA (0925-0648). Do not return the completed form to this address.

All questions are optional, and participants may exit
the survey at any time.
1. What best describes your role at NINDS?
Animal care facility staff
Administrative staff (AO, OM, PA, Property)
Information technology staff

Principal investigator
Scientific staff
Trainee
Other (please specify)

2. How was your lab/work area impacted by the
flood?
My lab/work area was directly impacted by the flood
(e.g. equipment, supplies and/or space was
damaged)
My lab/work area was not directly impacted by the
flood (e.g. I'm in another building, or a part of
Building 35 that was not damaged)
My lab/work area was indirectly impacted by the
flood (e.g. my lab hosted staff/trainees from areas
directly impacted).
Other (please specify)

3. Communication: How could NINDS have improved
communication with you or your work group during
the immediate crisis (Dec. 25-31, 2022) and
throughout the remediation process (January-March
2023)? Consider: Frequency, format, channels, level
of detail, relevance, timeliness of information
provided.

4. Immediate Challenges: What were the biggest
challenges to you/your work group during the
immediate aftermath (Dec. 25-31, 2022) of the flood?
Please list specific issues as well as proposed
solutions/measures that would have
mitigated/addressed them, and things that worked
well.

5. Short/Long-term Challenges: What were the
biggest challenges to you/your work group during the
remediation/recovery process (January-March
2023)? Please list specific issues as well as proposed
solutions/measures that would have
mitigated/addressed them, and things that worked
well.

6. Safety: What were your biggest safety concerns
during the immediate flood response (Dec. 25-31,
2022) and remediation period (January-March
2023)? Please list specific issues as well as proposed
solutions/measures that would have
mitigated/addressed them, and things that worked
well.

7. How could NINDS have better addressed your
needs or your immediate work group's needs related
to the flood?

8. Overall, how would you rate NINDS performance
with respect to flood response, remediation, and
recovery support? 1 = Poor Performance; 5 =
Excellent Performance.
 

Rating

OSD communication
OSD emergency
response and
recovery
support/remediation
Training office
support
Budget/procurement
support
Animal program
communication
Support provided for
continuity of critical
research operations

9. Is there any additional feedback you would like to
give NINDS leadership regarding the Porter

Neuroscience Research Center flood response?

10. Would you be interested in attending a live
listening session to give further feedback?
Yes, virtual or in person
Yes, virtual only
No

11. Name (OPTIONAL)

If you would like a personalized meeting with your
lab or work group to discuss ongoing concerns or
issues related to the flood, please email
[email protected].
Done

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File Created2023-06-06

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