Customer Experience Journey (NIAID)

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NIH)

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0925-0648 can be found here:

Documents and Forms

Document Name Document Type
Form 1 Customer Experience Journey (NIAID) Form
1 Webmonitor Survey Screenshot NIH NIAID Webmonitor Survey_Screenshots_final_edit revised.docx Form
Fast Track NIAID Customer Experience Journey FINAL revised.docx NIAID Customer Experience Journey IC Document
NIH NIAID Webmonitor Survey_Recruitment Screenshots.docx email invite IC Document

Information Collection (IC) Details

IC Title:	Customer Experience Journey (NIAID)	Agency IC Tracking Number:

IC Status: Unchanged

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form	1	Webmonitor Survey Screenshot	NIH NIAID Webmonitor Survey_Screenshots_final_edit revised.docx		Yes	Yes	Fillable Fileable

Line of Business: Health

Subfunction: Health Care Services

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 1,600	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Requested	Previously Approved
Annual Number of Responses for this IC	1,600	1,600
Annual IC Time Burden (Hours)	133	133
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
NIAID Customer Experience Journey	Fast Track NIAID Customer Experience Journey FINAL revised.docx	09/09/2021
email invite	NIH NIAID Webmonitor Survey_Recruitment Screenshots.docx	09/09/2021

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.