1625-0100 eNOAD User GuideV4

Electronic Notice of
Arrival/Departure
(eNOAD) User Guide

Version 4.0
October 11, 2017

Table of Contents
INTRODUCTION..........................................................................................................................1
WHAT IS PROVIDED? ................................................................................................................3
Electronic Notice of Arrival/Departure (eNOAD) Application .................................................................... 3
Data Retention and Security in the eNOAD Application ............................................................................. 3
The USCG and CBP Regulations Involved .................................................................................................. 4

SYSTEM REQUIREMENTS .......................................................................................................6
Basic Hardware and Software Requirements:............................................................................................... 6
Supported Web Browsers ............................................................................................................................. 6
Computer and Web Browser Settings ........................................................................................................... 6
Internet Connections ..................................................................................................................................... 7
Security of an eNOAD Transaction .............................................................................................................. 7

GETTING STARTED ...................................................................................................................8
Contact Information ...................................................................................................................................... 9

ACCESSING THE ENOAD .......................................................................................................10
FIRST-TIME USERS ..................................................................................................................12
Creating a New Account ............................................................................................................................. 12

ENOAD NOTICE OF ARRIVAL/DEPARTURE LIST ..........................................................15
INPUTTING NOTICES OF ARRIVAL AND/OR DEPARTURE .........................................18
SUBMITTING A NOTICE OF ARRIVAL AND/OR DEPARTURE ....................................20
Important Information for U.S. to U.S. Departures/Arrivals ...................................................................... 20

WHAT HAPPENS NEXT? .........................................................................................................21
Receipt of Notice ........................................................................................................................................ 21
Receipt of Notice When Leading/Trailing Carriage Return/Space Is Detected.......................................... 22
Incomplete Notice ....................................................................................................................................... 22

TROUBLESHOOTING ..............................................................................................................23
Time-Out Length ........................................................................................................................................ 23

List of Appendices
APPENDIX A, ENOAD SCREENSHOTS
APPENDIX B, ENOAD DATA ELEMENTS LISTING BY SCREEN

List of Figures
PRA and Privacy Act Information ...................................................................................................2
Figure 1 eNOAD Logon Dialog Box ............................................................................................10
Figure 2 National Vessel Movement Center Homepage ..............................................................11

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Figure 3 eNOAD Create Account Link ........................................................................................12
Figure 4 Create User Account Dialog Box ...................................................................................13
Figure 5 eNOAD Account Activation Continue Button ...............................................................14
Figure 6 eNOAD Notice of Arrival/Departure List Page .............................................................15
Figure 7 Previously Submitted Notices View, Update, and Copy Links......................................16
Figure 8 Saved Notices Tab With View, Edit, and Delete Links .................................................16
Figure 9 Vessel Details Page and Navigation Menu ....................................................................18
Figure 10 Completed Notice Ready for Submission ....................................................................20
Figure A-1 Logon Dialog Box ................................................................................................... A-2
Figure A-2 Create User Account Dialog Box ............................................................................ A-2
Figure A-3 Forgot Logon Password Dialog Box ....................................................................... A-3
Figure A-4 Notice of Arrival/Departure List — Previously Submitted Notices ....................... A-3
Figure A-5 Notice of Arrival/Departure List — Saved Notices ................................................ A-4
Figure A-6 Vessel Details Page ................................................................................................. A-4
Figure A-7 Reporting Party Page ............................................................................................... A-5
Figure A-8 Arrival Port Page ..................................................................................................... A-5
Figure A-9 Arrival Port Involving OCS Page............................................................................ A-6
Figure A-10 Departure Port Page .............................................................................................. A-6
Figure A-11 Crew List Page ...................................................................................................... A-7
Figure A-12 Crew Member Information Page ........................................................................... A-7
Figure A-13 Passenger List Page ............................................................................................... A-8
Figure A-14 Passenger Information Page .................................................................................. A-8
Figure A-15 Cargo Page ............................................................................................................ A-9
Figure A-16 Previous Ports List Page ........................................................................................ A-9
Figure A-17 Previous Port Information Page .......................................................................... A-10
Figure A-18 Security Page ....................................................................................................... A-10
Figure A-19 Manage User Account Page ................................................................................ A-11

List of Tables
Table B-1 eNOAD Data Elements Listing by Screen ................................................................B-2

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INTRODUCTION
The United States Coast Guard (USCG) developed the Electronic Notice of Arrival/Departure
(eNOAD) application on the World Wide Web (WWW) to provide the representative of a vessel
with the means of fulfilling the arrival and departure notification requirements of the USCG and
Customs and Border Protection (CBP) online.
Prior to September 11, 2001, ships or their agents transmitted to the Marine Safety Office
(MSO)/Captain of the Port (COTP) zone their vessel arrival information within 24 hours of the
vessel’s arrival via telephone, facsimile (fax), or electronic mail (e-mail).
Due to the events of September 11, 2001, the USCG’s National Vessel Movement Center
(NVMC) and the Ship Arrival Notification System (SANS) were established by the U.S.
Department of Homeland Security (DHS) to better protect our coasts. Also, as a result of this
initiative, the advanced arrival notice time requirement changed from 24 hours notice to 96 hours
notice (or 24 hours notice, depending upon normal transit time). The Notices of
Arrival/Departure (NOA/Ds) continued to be submitted via telephone, fax, or e-mail, but were
now to be submitted to the NVMC, where watch personnel manually entered the information
into a central USCG database.
Effective June 6, 2005, all cargo vessels (October 2005 for cruise ships) were required to submit
NOA/Ds and/or Advance Passenger Information System (APIS) messages electronically, per
CBP directive. The eNOAD Web application meets CBP requirements and is an alternative
method of submitting NOA/Ds and/or APIS messages that meet USCG requirements. As a
product of USCG and CBP cooperation to develop an authorized one-stop notification method,
the eNOAD application eliminates the need to submit the same information multiple times to
multiple agencies. Consider its benefits/advantages:
•

The eNOAD conforms to both USCG and CBP requirements, eliminating the need to
submit duplicate and/or similar information to both agencies.

•

The NOA/D process is automated:
•

Once the NOA/D is completed and submitted via the Web, the data is sent
automatically to the NVMC, where it is electronically reviewed for completeness,
and is then validated, decreasing the need for manual intervention and the
potential introduction of inadvertent errors.

•

When it is determined that the NOA/D is complete, and it has been validated by
the NVMC, the information is automatically entered in a central USCG database
for more efficient and thorough recordkeeping.

•

An e-mail message confirming receipt of the NOA/D is sent to the Reporting
Party and the 24-Hour Point of Contact (POCs) listed in the NOA/D, thereby
keeping submitters apprised of progress in a very timely manner.

•

The USCG, CBP, and other authorized Federal agencies can more readily screen
the information in the database. Electronic processes also routinely comb through
the data to forward any findings of importance to the relevant cognizant
Sectors/COTPs.

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•

All previously submitted NOA/Ds can be updated and resubmitted electronically by
ships and their agents as needed without requiring human intervention.

•

A partially completed NOA/D can be stored, completed in the future, and then
submitted via the eNOAD application, thereby enabling the application to serve as a
reliable virtual workspace submitters can visit time and again as their workflow
requires without loss of data integrity.

•

NOA/Ds submitted via the eNOAD application constitute the official NOA/D, and
duplicate submissions through other means are not required. Therefore, submitting a
NOA/D via the eNOAD application eliminates duplicate handling of the NOA/D.

PRA and Privacy Act Information

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WHAT IS PROVIDED?
The eNOAD Web application provides an easy-to-use and efficient method for reporting vessel
arrival and/or departure information required by the USCG and other Federal agencies for
vessels visiting U.S. ports. It helps submitters fulfill all regulatory reporting requirements
imposed by the United States Code of Federal Regulations (CFR).
Electronic Notice of Arrival/Departure (eNOAD) Application
The eNOAD application is provided to all maritime operators who secure a SANS account as a
means of electronic submission of NOA/Ds to fulfill U.S. Federal regulations of notification
prior to arrival to/departure from the United States. The eNOAD application provides a user
interface to facilitate submissions of NOA/Ds and eliminates the vessel owner’s need to develop
such an interface. All Federally-mandated data required in the applicable regulations is
presented for capture within the eNOAD application, providing confidence that all regulation
requirements are supplied.
Data Retention and Security in the eNOAD Application
Because the data provided in a NOA/D submission contains Personally Identifiable Information
(PII) and other sensitive material, the USCG takes a very responsible approach to handling this
data from the moment it is received. The eNOAD system automatically sends an e-mail message
acknowledging receipt of an electronically submitted NOA/D. Once the NOA/D is validated, the
NVMC sends a reply e-mail message confirming the submission has been processed. If any
information is missing from the NOA/D, the e-mail message states exactly what information is
needed. This confirmation of receipt eliminates any concern that a NOA/D did not get to the
right place or is missing required information.
WARNING: If a confirmation e-mail message is not received within two (2) hours of
submission, contact the NVMC for verbal confirmation at the number listed
in the Contact Information section of this document.
All data in an eNOA/D submission is kept in tightly-secured, encrypted networks. The data
transmission, storage, and analysis is overseen by the DHS for the sole use of the U.S.
government and its national interests. Once received via the eNOAD application at the USCG,
the NOA/D data is forwarded to CBP, and a Notification of Receipt of Transmission is sent to
the submitter via e-mail message from CBP. This receipt is independent of the USCG receipt
and should be followed up with CBP if there are any questions or concerns.
The eNOAD Web application retains a record of previously submitted NOA/Ds. These NOA/Ds
are listed in the Previously Submitted Notices data grid. In addition to its archival value, the
retained data allows submitters to return and provide updates to previous arrival/departure
notices. This is performed by editing a duplicate copy of the original NOA/D. Submitters can
click on the Copy link of a NOA/D, and the eNOAD application displays the duplicate record in
an editable format, with all the data (except for the Arrival Information section, the Departure
Information section, the Last Port of Call section, the Next Port of Call section, and the
Cargo Manifest section) copied to a new NOA/D form and ready for reuse. Users can make the
changes required to amend the NOA/D, and then submit it as is done normally.

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The data retention features of the eNOAD application also allow users to start a NOA/D, save it,
and then complete and submit it later. All incomplete NOA/Ds are listed on the Saved Notices
data grid. To complete a saved NOA/D, users can click the Edit link, and the record appears on
the page with all previously completed fields as they were last filled in. The NOA/D can then be
completed and submitted to the NVMC. The process of editing a NOA/D can be extended by a
submitter for an indeterminate period of time (for example, days, weeks, or months) until the
collected data is considered ready for submission.
Encryption is the most effective way to achieve data security and entails codifying data in
symbols that only the intended parties are able to understand and decrypt. The eNOAD
application uses Secure Socket Layer (SSL) encryption, which is a protocol for safely
transmitting private documents via the Internet. SSL works by using a private key to encrypt
data transferred over the SSL connection. Many Web browsers now support SSL, as it provides
assurances to users that the Web site is authentic and confidential transactions with the site are
secured by SSL encryption.
The USCG and CBP Regulations Involved
All vessels required by 33 Code of Federal Regulations (CFR) Part 160 and vessels operating
where the local Captain of the Port (COTP) has established additional rules requiring increased
reporting must submit a Notice of Arrival/Departure (NOAD) to the National Vessel Movement
Center (NVMC) before arrival to and departure from any U.S. port.
33 CFR 160 (final rule effective 30 April 2015) expands the applicability of NOA and
Automatic Identification System (AIS) requirements to include more commercial, as well as
private, vessels. This final rule amends the applicability of NOA requirements to include
additional vessels, sets forth a mandatory method for electronic submission of NOAs, and
modifies related reporting content, timeframes, and procedures. The final rule also extends the
applicability of AIS requirements beyond Vessel Traffic Service (VTS) areas to all U.S.
navigable waters, and requires that additional commercial vessels install and use AIS, consistent
with statutory requirements, and in limited cases, the Secretary’s discretionary authority. Final
rule 33 CFR 160, Subpart C, which contains requirements and procedures for submitting NOAs,
as well as notices of hazardous condition, can be found by navigating to the USCG NVMC home
page at http://www.nvmc.uscg.gov/, and then clicking the appropriate link(s) in the Regulations
section.
33 CFR 104, 160, and 165 (dated 1 July 2003) provide security measures for certain vessels
calling on U.S. ports. These parts require the owners or operators of vessels to designate security
officers for vessels, develop security plans based on security assessments, implement security
measures specific to the vessel’s operations, and comply with Maritime Security Levels. These
regulation sections can be found at http://www.ecfr.gov/cgi-bin/textidx?gp=&SID=85dbe340703e8bdb134fd2908d402228&mc=true&tpl=/ecfrbrowse/Title33/33ch
apterI.tpl.
33 CFR 164.35 (dated 1 July 2001) requires a vessel to indicate the operational condition of its
equipment. This final rule can be found at
http://www.access.gpo.gov/nara/cfr/waisidx_01/33cfr164_01.html.
33 CFR 146, Subpart E, addresses Safety and Security NOA filing for vessels arriving at a place
on the Outer Continental Shelf (OCS). Final rule 33 CFR 146, Subpart E, can be found by

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navigating to the USCG NVMC home page at http://www.nvmc.uscg.gov/, and then clicking the
appropriate link(s) in the Regulations section.
SOLAS 1974, Chapter IX, as amended, makes mandatory the International Safety Management
(ISM) Code, requiring the ship owner or any person who has assumed responsibility for the ship
(the Company) to establish a safety management system. Chapter IX was adopted in May 1994
and entered into force on 1 July 1998.
8 CFR Parts 217, 231, and 251, and 19 CFR Parts 4, 122, and 178 require each foreign or
domestic vessel to provide an electronic transmission of passenger and crewmember manifest
information to an immigration officer (immigration officers who perform inspection functions
are now part of CBP) in advance of an aircraft or vessel arrival to or departure from the United
States. This final rule can be found at http://www.cbp.gov/bulletins/39genno17.pdf.
WARNING: Use of the eNOAD Web application does not relieve submitters of the
responsibility of knowing the regulatory requirements pertaining to their
particular vessels and ensuring submission of a complete and accurate
NOA/D as specified in the Code of Federal Regulations. Failure to timely
and accurately comply with regulations may result in enforcement actions,
including civil penalties. The USCG will not be held liable for any damages
resulting from regulatory noncompliance of a vessel.

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SYSTEM REQUIREMENTS
System performance depends on several factors, such as:
•

Using the correct computer hardware and software

•

Viewing the pages with a Web browser compatible with the eNOAD application.

These and other topics are discussed in the following subsections.
Basic Hardware and Software Requirements:
•

A Personal Computer (PC) with an Internet connection

•

A Web browser

•

An e-mail application or online e-mail account with the capability of sending and
receiving messages.

Supported Web Browsers
The eNOAD application is optimized for use with the following Web browsers:
•

Internet Explorer

•

Mozilla Firefox

•

Opera

•

Google Chrome

•

Apple Safari.

NOTE: Use of the latest updated version of the user’s preferred Web browser is highly
recommended.
Computer and Web Browser Settings
Computer Settings — The Web browser must be configured as follows for the eNOAD
application to operate properly:
•

JavaScript must be enabled

•

SSL v2.0 or higher must be accepted by the browser — the eNOAD application uses
an SSL 128-bit encryption

•

Language should be set to English (United States) or the eNOAD application may not
display properly

•

For Internet Explorer browsers, do not set the browser to Compatibility View

•

Desktop resolution must be set to a minimum of 1024x768.

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Firewall Settings — If an error message is received or if there is no response when attempting to
reach the eNOAD Logon page, a firewall or proxy server might be in place that does not support
Hyper Text Transfer Protocol Secure Sockets (https). The firewall or proxy server must allow
SSL communication in order to access the eNOAD application. Please check with your local
network or System Administrator (SA) for further details.
Internet Connections
Internet Service Providers (ISPs) are companies that provide individuals and businesses with
access to the Internet. For a monthly fee, the service provider generally gives customers a
software package, user name, password, and access telephone number or Internet Protocol (IP)
address. Equipped with either a modem or direct communication line, the user is able to access
the Internet and send and receive e-mail messages. As with many Internet Web sites, connection
speed via ISPs determines how quickly the site loads and operates. If a standard dial-up modem
is being used using a telephone number, speeds may be slower, as it relies on transmitting data
over telephone lines at various speeds. Broadband transmissions, as are often used by cable
television providers, are generally faster, as are Digital Subscriber Lines (DSLs).
Security of an eNOAD Transaction
The eNOAD application is a secure environment and has been designed to conform to all DHS
and USCG Commandant Security instructions. Any transaction made with the NVMC is
protected and cannot be viewed by anyone else on the Web.
The eNOAD application has been configured to process requests for access by combining a
number of different types of protection mechanisms. They are:
•

Authentication — Authentication refers to the process of verifying user logon
credentials. Sharing logon credentials is not recommended. Contact the NVMC
immediately if you believe your logon credentials have been compromised.

•

Authorization — Authorization has to do with ensuring users have preapproved
permission to access the eNOAD application; this is done by the online user
registration required before first access. Once obtained, users receive logon
credentials. The eNOAD system then authenticates the user’s logon credentials upon
first logon.

•

Access Control — Different users have varying levels of access to eNOAD features
depending on whether they have a military rank or they represent a vessel or shipping
agency. The eNOAD application checks each user’s level of permissions before
performing the actions they request.

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GETTING STARTED
Obtain an Account and Access the Site — Refer to the instructions outlined under First-Time
Users.
Gather All the Information — Before starting a NOA/D, ensure all of the information needed is
on-hand (refer to the appendices at the end of this document for screenshots and a listing of data
elements). The eNOAD application is set up so that if no activity has been recorded on the site
within 60 minutes, the session times out, and any unsaved data is lost. Save often, such as during
breaks or at regular five to 10-minute intervals if a lot of information is being inserted into a
single section of the form (the Save button is found at the bottom of the page in each section). If
it becomes apparent that the NOA/D cannot be completed during one session, enter as much
information as possible, and then click the Save button. The NOA/D is added to the Saved
Notices data grid, from where it can be retrieved and completed later (the eNOAD Notice of
Arrival/Departure List section of this document discusses Saved Notices further).
Need Help? — If there are any questions regarding the eNOAD application, contact the NVMC
at the number listed in the Contact Information section of this document. Be prepared to answer
the following questions when contacting the NVMC for technical support:
•

What is the URL you are trying to access?

•

What is the error message appearing on the page?

•

Is anyone else in your office experiencing the same problem(s)?

•

Have any changes been made to your network?

•

Which Web browser are you using?

•

Can you access any other Web sites (for example, www.google.com)?

•

Have you rebooted your modem?

•

Have you rebooted your computer?

•

Have you cleared the Web browser cache?

•

Have you closed the Web browser, and then reopened it?

•

Have you tried using another Web browser?

•

Can you access the eNOAD application via another device over a different
connection?

•

Can you take a screenshot of your problems?

Computer Problems — Contact your local administrator if computer or network problems are
experienced. The eNOAD application is designed to work optimally with Internet Explorer and
the other browsers listed in the Supported Web Browsers section of this document. The NVMC
is not equipped to handle technical support calls for local computer platform/configuration
problems.

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Provide Missing Information Promptly — If the submitter of a NOA/D receives an Incomplete
Notice e-mail message from the NVMC, the required information should be provided as quickly
as possible. Failure to complete the required information can result in delay or denial of vessel
entry into the navigable waters of the United States or to any port or place under the jurisdiction
of the United States.
CAUTION 1: If the NOA/D was submitted via the eNOAD application, the missing
information must be provided via the application’s update capability.
CAUTION 2: If the NOA/D was submitted via telephone, fax, or e-mail, the missing
information must be provided via one of these modes of communication.
The information contained in the NOA/D is vital to homeland security. When this information is
not provided, the risk is increased to you and the crewmembers and passengers aboard the vessel.
Contact Information
If there are any questions, the NVMC provides assistance 24 hours per day, 7 days a week, 365
days a year. The NVMC contact information is as follows:
•

Web address: http://www.nvmc.uscg.gov/

•

E-mail address: [email protected]

•

Toll-free telephone number: 1.800.708.9823

•

NVMC local telephone number: 304.264.2502

•

Toll-free fax number: 1.800.547.8724

•

NVMC local fax number: 304.264.2684.

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ACCESSING THE ENOAD
The eNOAD application is available via the following methods:
•

By accessing the eNOAD home/logon page at https://enoad.nvmc.uscg.gov

Figure 1 eNOAD Logon Dialog Box

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•

By accessing the USCG NVMC Web site http://www.nvmc.uscg.gov/, and then
clicking the Submit NOAD Online button located in the top-right corner of the page.

Figure 2 National Vessel Movement Center Homepage
NOTE: Periodically, check the NVMC Web site for updated eNOAD or Federal regulations
information.

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FIRST-TIME USERS
Creating a New Account
A user account must be created for a first-time user. To create a new user account, complete the
following steps:
1. Click the Create Account link located under the Logon button on the eNOAD homepage.

Figure 3 eNOAD Create Account Link
The Create User Account dialog box appears.

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2. Complete all of the fields in the Create User Account dialog box.

Figure 4 Create User Account Dialog Box
NOTE: Passwords must contain a minimum of nine, to a maximum of 16, characters. Blank
spaces are not permitted. Passwords must contain, at a minimum, one uppercase letter,
one lowercase letter, one number, and one of the following American Standard Code
for Information Interchange (ASCII) characters: @, #, $, %, ^, &, *, /, !, ?, or +.
3. Click Submit when all of the fields on the form have been completed.
NOTE: Text fields accompanied by a red icon are required and must be completed.
When all the fields have been completed and Submit has been clicked, an autogenerated e-mail message is sent to the e-mail address provided during account
creation. The e-mail message contains an Activation Link the user must click to
proceed.
4. Click the Activation Link provided in the auto-generated e-mail message.
NOTE: If the Activation Link in the auto-generated e-mail message does not function correctly,
copy the Activation Link address, paste it into a Web browser address bar, and then
press ENTER.
The Account Activation page appears in the Web browser.

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5. Complete account activation by clicking Continue.

Figure 5 eNOAD Account Activation Continue Button
The user account is now active.
6. Proceed with logging on to the application using the Username and Password specified
during account creation.

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ENOAD NOTICE OF ARRIVAL/DEPARTURE LIST
The Notice of Arrival/Departure List page appears upon successful logon to the eNOAD
application. On this page, the Previously Submitted Notices and Saved Notices associated
with the user account are accessible. Users can sort the records by Vessel Name, Ship ID
Number, Date Provided, Callsign, Notice Type (Arrival or Departure), and Voyage Type.
Users can also change the number of records displayed on each page by entering a number up to
40 in size in the Page size field, and then clicking Change.

Figure 6 eNOAD Notice of Arrival/Departure List Page
Previously Submitted Notices can be viewed in read-only format by clicking the View link
located in the grid or by double-clicking the Vessel Name.
Departure notices and imported notices can be updated by clicking the Update link or by doubleclicking the Vessel Name.
NOTE: Arrival notices, once they have been submitted, cannot be updated.
Both arrival and departure notices can be copied by clicking the Copy link.
Saved notices are accessible by clicking the Saved Notices tab.

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Figure 7 Previously Submitted Notices View, Update, and Copy Links

Figure 8 Saved Notices Tab With View, Edit, and Delete Links
Saved Notices can be viewed in read-only format by clicking the View link located in the grid,
edited by either clicking the Edit link or double-clicking the Vessel Name, or deleted by clicking
the Delete link.
Buttons on the bottom of the Notice of Arrival/Departure List page provide the following
options:
•

Adding a new notice by clicking Add Notice (alternatively, users can point the cursor
to the Add Notice button and then click Add New Notice in the popup menu that
appears)

•

Validating and/or importing a notice by pointing the cursor to Add Notice and then
clicking Import Notice in the popup menu that appears

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•

Adding a new Outer Continental Shelf (OCS) notice by pointing the cursor to Add
Notice and then clicking Add New OCS Multiple NOA in the popup menu that
appears

•

Managing the user account by clicking Manage Account

•

Accessing the eNOAD User Guide and Release Notes by pointing the cursor to User
Guide and then clicking the appropriate file in the popup menu that appears (clicking
the User Guide button also opens the eNOAD User Guide)

•

Logging off the application by clicking Logoff.

NOTE: Users with administrative privileges to the eNOAD application also have access to an
Admin Tools button and functions.

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INPUTTING NOTICES OF ARRIVAL AND/OR DEPARTURE
Data for a new NOA/D may be entered at any time, in part or in whole, during an active eNOAD
session, and then resumed at another time. NOA/Ds can be entered in one of five (5) ways:
•

Adding a new notice by clicking Add Notice at the bottom of the page or by pointing
the cursor to the Add Notice button and then clicking Add New Notice in the popup
menu that appears

•

Importing a conforming XLS or XML file by pointing the cursor to the Add Notice
button and then clicking Import Notice in the popup menu that appears

NOTE: Conforming XLS Workbooks can be downloaded from the Downloads tab on the NVMC
Web site (https://www.nvmc.uscg.gov).
•

Updating an existing notice by clicking Update in the Previously Submitted Notices
grid

•

Copying an existing notice by clicking Copy in the Previously Submitted Notices
grid

•

Editing a saved notice by clicking Edit in the Saved Notices grid.

The Vessel Details page and a navigation menu on the left-hand side of the page appear once an
editing session has been initiated by any of the methods listed previously.

Figure 9 Vessel Details Page and Navigation Menu

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The following information pertaining to the notice may now be entered:
•

Vessel Details

•

Reporting Party

•

Arrival/Departure Port

•

Crew and Passengers

•

Cargo

•

Previous Ports

•

Security.

Information may be entered and saved on any page. It is highly recommended that entries begin
with the Vessel Details page and then progress downward through the navigation menu.
For further data information, refer to Appendix A, eNOAD Screenshots, and Appendix B,
eNOAD Data Elements Listing by Screen.

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SUBMITTING A NOTICE OF ARRIVAL AND/OR DEPARTURE
Red icons located in the navigation menu indicate that the corresponding section is incomplete
and requires attention. Red menu icons change to green checkmarks when a section has been
correctly completed and saved. All text fields and drop-down menus accompanied by a red icon
are required fields and must be completed before the Submit NOAD button becomes active.
Required fields may change throughout the application, depending on the information provided.
Red icons may appear next to, and disappear from, text boxes and drop-down menus
accordingly. The Submit NOAD button becomes active once all menu icons have changed to
green checkmarks, indicating a completed and saved notice that is ready for submission.

Figure 10 Completed Notice Ready for Submission
Users are redirected to the Notice of Arrival/Departure List page (see Figure 6) once the
Submit NOAD button has been clicked and the popup window has been acknowledged.
NOTE 1: Users desiring to print a copy of the NOA/D can click the Printable Version button
below the navigation menu on the left side of the page to generate a printable NOA/D
report.
NOTE 2: Clicking the Submission Receipts button below the navigation menu on the left side of
the page opens the Submission Receipts List page, which allows users to view NOA/D
submission receipt records and details.
Important Information for U.S. to U.S. Departures/Arrivals
Submitting a U.S. to U.S. departure notice does not constitute the submission of a U.S. to U.S.
arrival notice. A U.S. to U.S. arrival notice must be submitted regardless of U.S. to U.S.
departure notice submission.

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WHAT HAPPENS NEXT?
Once the NOA/D has been submitted, the content is electronically and automatically sent to the
NVMC, where the information is reviewed and validated. An e-mail message is sent to the
Reporting Party and 24-Hour Point of Contact acknowledging the NVMC has received the
notice. This message is not an indication that the file has been processed yet. An additional
e­mail message is sent to the Reporting Party and the 24-Hour Point of Contact once the notice
has been validated and saved by the watch personnel at the NVMC.
NOTE: The e-mail addresses for these messages are derived from the Email field on the
Reporting Party entry page and the POC Email field on the Arrival/Departure Port
entry page. Both fields must contain a valid e-mail address to receive confirmation email messages.
WARNING: If a confirmation e-mail message is not received within two (2) hours of
submitting the NOA/D, contact the NVMC via telephone at the number listed
in the Contact Information section of this document to confirm the notice has
been received.
If NVMC e-mail messages are not being received, it is possible a spam filter or junk filter is
preventing the NVMC messages from appearing in the user’s e-mail inbox. Several major
e­mail providers, such as Hotmail, MSN, AOL, and Google, have built-in spam-blocking
features, which intercept, and in many cases, delete, messages, even when the correct e-mail
address is being used.
If assistance is needed with this particular issue, contact the e-mail provider for the steps
necessary to ensure spam and junk filters allow NVMC e-mail to come through. NVMC
representatives cannot be expected to give direction regarding this issue due to the wide variety
of e-mail providers and spam/junk mail options. Ensure the following e-mail address has been
added to the “safe senders” list and/or “Contact list” to better ensure NVMC e-mail messages are
received: [email protected].
Another e-mail message is sent, indicating the NOA/D submission has been processed. The
e­mail message text contains the type of notice submitted, a date, a timestamp confirming when
the NOA/D was received by the NVMC, and limited information about the vessel. Depending
on the type of e-mail message sent, it can also contain a note stating additional information is
required. The two types of e-mail messages sent are Receipt of Notice and Incomplete Notice.
NOTE: The data contained in the NOA/D is also forwarded to CBP, but CBP does not send a
confirmation e-mail message.
Receipt of Notice
A Receipt of Notice e-mail message is sent if the NOA/D has been completed correctly. No
further action is required if this type of e-mail message is received.

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Receipt of Notice When Leading/Trailing Carriage Return/Space Is Detected
Occasionally a leading or trailing carriage return or space will be in the submitter’s e-mail
address. This should be avoided. If this happens, a Receipt of Notice e-mail message is sent to
the submitter so the problem can be corrected. A resubmission is not required, but the saved
eNOAD should be updated by the submitter to prevent the problem from occurring again.
Incomplete Notice
An Incomplete Notice e-mail message is sent if information is missing from the NOA/D. This
message contains information in the Additional Comments section regarding which data is
needed to complete the NOA/D, along with the information contained in the Receipt of Notice
e-mail message. The missing data must be provided as soon as possible to ensure the vessel is
not delayed or denied entry into a port.

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TROUBLESHOOTING
Time-Out Length
If no activity has taken place on an eNOAD application session within a 60-minute time period,
the application session times out. Once the session times out, users must log on to the
application again. Activity in this case is defined as any action posted back to the server, such as
selecting an item from a dropdown list, reloading a page, or entering information in a field. The
only data “lost” is the information in a section that had not been saved.

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APPENDIX A
ENOAD SCREENSHOTS

Electronic Notice of Arrival/Departure (eNOAD) User Guide, October 11, 2017

Appendix A

Figure A-1 Logon Dialog Box

Figure A-2 Create User Account Dialog Box

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Page A-2

Figure A-3 Forgot Logon Password Dialog Box

Figure A-4 Notice of Arrival/Departure List — Previously Submitted Notices

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Figure A-5 Notice of Arrival/Departure List — Saved Notices

Figure A-6 Vessel Details Page

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Figure A-7 Reporting Party Page

Figure A-8 Arrival Port Page

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Figure A-9 Arrival Port Involving OCS Page

Figure A-10 Departure Port Page

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Figure A-11 Crew List Page

Figure A-12 Crew Member Information Page

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Figure A-13 Passenger List Page

Figure A-14 Passenger Information Page

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Figure A-15 Cargo Page

Figure A-16 Previous Ports List Page

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Figure A-17 Previous Port Information Page

Figure A-18 Security Page

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Figure A-19 Manage User Account Page

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APPENDIX B
ENOAD DATA ELEMENTS LISTING BY SCREEN

Electronic Notice of Arrival/Departure (eNOAD) User Guide, October 11, 2017

Appendix B

Table B-1 eNOAD Data Elements Listing by Screen
Data Elements
(Data Requirements May Vary Depending on
Voyage/Vessel Types)

Screen
(With Links to Screenshots)
Logon

•
•

User Name
Password

•

Create Account

•

Notice of Arrival/Departure List — Previously
Submitted Notices

Notice of Arrival/Departure List — Saved Notices

User Information

−
−
−
−
−
−
−

Create User Account

Forgot Logon Password

− User Name
− Password

•

E-mail
First Name
Middle Name
Last Name
Organization
Phone Number
Fax Number

User Name

(For Column Sorting/Search Boxes)
• Vessel Name
• Ship Identification (ID) Number
• Call Sign
(For Column Sorting/Search Boxes)
• (Same as in Notice of Arrival/Departure List
— Previously Submitted Notices above)

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Data Elements
(Data Requirements May Vary Depending on
Voyage/Vessel Types)

Screen
(With Links to Screenshots)
•

Vessel Details

•

•

•

Reporting Party
•

•

Vessel/Facility Details

−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−
−

Ship Name
Call Sign
MMSI Number
ID Type
ID Number
Owner
Operator
COFR Operator
Less Than 300 GT?
Flag
Vessel Charterer
Class Society
Vessel Class
Vessel Type
Vessel Sub-Type
Operational Condition of Equipment
OCE Discrepancies
Vessel Tonnage (ITC Preferred)

Document of Compliance Certificate

− Agency
− Issue Date
− Expiration Date

Safety Management Certificate

− Agency
− Issue Date
− Expiration Date

Contact Information

−
−
−
−
−

Name
Organization/Company
E-mail
Phone Number
Fax Number

Vessel Location

− Latitude
− Longitude
− Location Description
Submission Comments

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Data Elements
(Data Requirements May Vary Depending on
Voyage/Vessel Types)

Screen
(With Links to Screenshots)
•

Voyage Information

− Notice Type (select Arrival to see the
appropriate entry fields on the screen)

•

•
Arrival Port

•

− Voyage Type
− Voyage Number
− Closed Loop Voyage?
24-Hour Point of Contact (POC) Information

−
−
−
−
−

Arrival Information

−
−
−
−
−
−
−
−

City
State
Arrival Port (or nearest)
Place/Anchorage
Receiving Facility
Arrival Date/Time
Departure Date/Time
Less Than 24-Hour Voyage?

Last Port of Call Information

−
−
−
−
−
−

Country
State
Port
Place
Arrival Date
Departure Date

•

Voyage Information

•

24-Hour Point of Contact Information

•
Arrival Port Involving OCS

POC Name
POC Company
POC E-mail
POC 24-Hour Phone Number
POC Fax Number

•
•

− (Same as in Arrival Port above)
− (Same as in Arrival Port above)
Arrival Information

− (Same as in Arrival Port above)
Last Port of Call Information

− (Same as in Arrival Port above)
Outer Continental Shelf Information

−
−
−
−
−

Map Area
Block Number
Lease Number
OPS Start Date
OPS End Date

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Data Elements
(Data Requirements May Vary Depending on
Voyage/Vessel Types)

Screen
(With Links to Screenshots)
•

Voyage Information

− Notice Type (select Departure to see the
appropriate entry fields on the screen)

•
•
Departure Port

•

Crew List

− Voyage Type
− Voyage Number
− Closed Loop Voyage?
24-Hour Point of Contact Information

− (Same as in Arrival Port above)
Departure Information

−
−
−
−

City
State
Departure Port (or nearest)
Departure Date/Time

Next Port of Call Information

−
−
−
−
−

Country
State
Port
Place
Arrival Date/Time

(For Column Sorting/Search Boxes)
• Last Name
• Position

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Data Elements
(Data Requirements May Vary Depending on
Voyage/Vessel Types)

Screen
(With Links to Screenshots)
•

•

•

Crew Member Information
•

•

•

Crew Member Information

−
−
−
−
−
−
−
−

Identification Information

−
−
−
−

ID Type
ID Number
Issue Country
Expiration Date

Embark Information

−
−
−
−
−

Embark Country
Embark State
Embark Port
Embark Place
Embark Date

Debark Information

−
−
−
−
−

Debark Country
Debark State
Debark Port
Debark Place
Debark Date

Additional Information

−
−
−
−
−
−
−

Cabin Number
Primary Contact Phone Number
Secondary Contact Phone Number
Visa Status
Visa Foil Number
Visa Control Number
Performing Longshore Work in U.S.?

Address Information

−
−
−
−
Passenger List

Last Name
First Name
Middle Name
Position
Nationality
Country of Residence
Date of Birth
Gender

U.S. Address Street
U.S. Address City
U.S. Address State
U.S. Address Zipcode

(For Column Sorting/Search Box)
• Last Name

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Data Elements
(Data Requirements May Vary Depending on
Voyage/Vessel Types)

Screen
(With Links to Screenshots)
•

•

Passenger Information

•

•
•
•

•

Cargo

Previous Ports List

Previous Port Information

Passenger Details Information

−
−
−
−
−
−
−
−

Last Name
First Name
Middle Name
Record Locator Number
Nationality
Country of Residence
Date of Birth
Gender

Primary Identification Information

−
−
−
−

ID Type
ID Number
Issue Country
Expiration Date

Secondary Identification Information

−
−
−
−

ID Type
ID Number
Issue Country
Expiration Date

Embark Information

− (Same as in Crew Member Information above)
Debark Information

− (Same as in Crew Member Information above)
Additional Information

− Cabin Number
− Primary Contact Phone Number
− Secondary Contact Phone Number
Address Information

− (Same as in Crew Member Information above)

• Certain Dangerous Cargo on Board?
• General Cargo Declared?
• General Cargo Description
(For Column Sorting/Search Boxes)
• Port
• Country
•
•
•
•
•

Country
Port
Place
Arrival Date
Departure Date

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Data Elements
(Data Requirements May Vary Depending on
Voyage/Vessel Types)

Screen
(With Links to Screenshots)
•

•

Security
•

International Ship Security Certificate (ISSC)

−
−
−
−

ISSC Type
Reason Interim ISSC Issued
Security Organization/Flag Administration
Issue Date

Company Security Officer (CSO) 24-Hour
Contact Information

−
−
−
−

CSO Name
CSO Phone Number
CSO E-mail
CSO Fax Number

Additional Information

− Vessel Security Plan
− At Least One Crew Member Qualified to Meet
−
−
−
−
−

Cruise Vessel Safety and Security Act?
Vessel Response Plan (VRP) Provided?
VRP Number
VRP Type
At Least One Crew Member Performing
Longshore Work in U.S.?
INA Section 258 Exemption

•

Change Password

•

User Information

Manage User Account

− User Name
− Current Password
− New Password
− (Same as in Create User Account above)

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