EGOV New User Registration

E-Gov Registration Instructions
Step 1: Registration
If you are a new user to MSHA’s online filing system, you will need to register one time only.
Click on the New EGOV users register here link, under the Registration section.

The window below opens.

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E-Gov Registration Instructions
Enter the following information:
Contact Information
*Email Address: This is the address that you want notifications sent to
*Password: Must be between 8-15 characters in length (must contain 1 uppercase and one
special character) (cannot contain any of the following characters <, >, *)
*Confirm Password: Retype password
*First Name: Enter first name of user
*Last Name: Enter last name of user
*Title: Enter users title
*Contact Phone: Enter users telephone number
Company Information:
*Company Name: Enter user’s company name
*Street/P.O. Box: Enter street or P.O. Box
*City: Enter city
*Country: Select from drop down box
*State: Enter State or select from drop down box
*Zip Code: Enter zip code
*Company Phone: Enter company phone number (this may be the same or different from
contact phone number)
* Indicates the information is required
If you do not complete the entire form and click the

button, the registration is not processed.

NOTE:
Please confirm that all information is correct prior to clicking the
option to revise the information.

button as there is no Back

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E-Gov Registration Instructions
The window below opens.

You will then receive an e-mail similar to the one below:

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E-Gov Registration Instructions
Step 2: Verification
Click the link in the e-mail to verify the e-mail address used in the registration. You have 48 hours to
respond to the e-mail and complete the registration. Otherwise, the registration is not complete.
After clicking the link in the confirmation e-mail, a window similar to the one below opens.

Once you have registered and received the E-Gov confirmation, you can now begin submitting forms
online. Click the Click here to login and begin using the site link to log on and enter forms.
If, at a later date you want to change your e-mail address you will need to contact MSHA’s Help Desk at
877.778.6055. The Help Desk is available Monday through Friday from 5 AM to 6 PM Mountain
Time.
If a company has multiple filers and would like to have more than one online user access the same forms,
please contact MSHA’s Help Desk at 877.778.6055 and give them of the e-mail addresses you would
like linked together.

MSHA Help Desk
1-877-778-6055
Monday through Friday
5 AM to 6 PM
Mountain Time

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