USA Hire Assessment Satisfaction Survey

ICR 202309-3206-002

OMB:

Federal Form Document

Forms and Documents
Document
Name
Status
Supporting Statement B
2023-09-20
Supplementary Document
2023-09-20
Supplementary Document
2023-09-20
Supplementary Document
2023-09-20
Supporting Statement A
2023-09-20
IC Document Collections
ICR Details
202309-3206-002
Received in OIRA
OPM
USA Hire Assessment Satisfaction Survey
New collection (Request for a new OMB Control Number)   No
Regular 09/20/2023
  Requested Previously Approved
36 Months From Approved
200,000 0
3,400 0
200,000 0

In accordance with the Paperwork Reduction Act of 1995 (Public Law 104-13, May 22, 1995), this notice announces that the U.S. Office of Personnel Management (OPM) intends to submit to the Office of Management and Budget (OMB) a request for approval of a new information collection which USA Hire automates through online administration and collection. The U.S. Office of Personnel Management (OPM) and other Federal agencies rate applicants for Federal jobs under the authority of 5 U.S.C. §§ 1104, 1302, 3301, 3304, 3320, 3361, 3393, and 3394. 5 U.S.C. § 1104 allows OPM to authorize other Federal agencies to rate applicants for Federal jobs. Additional authorities regarding the collection of information to meet the hiring needs of Federal government agencies are contained in 5 U.S.C. §§ 3109, 3302, 3305, 3306, 3307, 309, 3313, 3317, 3318, 3319, 3326, 4103, 4702, 4723, 5532, and 5533. On June 26, 2020, Executive Order (EO) 13932 – Modernizing and Reforming the Assessment and Hiring of Federal Job Candidates – was issued, directing important, merit-based reforms to expand the use of valid, competency-based assessments in the Federal hiring process. EO 13932 is aligned with the federal workforce-related priorities enumerated in the President’s Management Agenda, issued by OMB in 2018 to establish a long-term vision for modernizing the Federal government and improving its ability to deliver mission outcomes, provide excellent service, and effectively steward taxpayer dollars on behalf of the American people. As part of its mission, OPM provides technical assistance to Federal agencies to meet their most critical human capital challenges. OPM Human Resources Solutions (HRS) is the division dedicated to providing exceptional HR products and services to meet the dynamic human capital and training needs of the Federal Government. The OPM HRS Federal Staffing Center (FSC) organization provides Human Resources solution offerings to include USA Hire assessment products and services. USA Hire provides agencies with online, Human Resources-related assessment solutions, which include delivery of valid, competency-based assessments online in unproctored and proctored environments. The administration of the optional USA Hire assessment satisfaction survey allows OPM HRS to continually measure applicant satisfaction and its effectiveness in delivering and presenting online competency-based assessments. Without this information collection, OPM would be unable to establish a long-term vision for modernizing delivery and improving user experience in its administration and delivery of online competency-based assessments. This satisfaction survey is completely optional for applicants. Neither an applicant’s decision to take the survey nor the responses of the survey have any impact on an applicant’s opportunity for employment. OPM uses assessment satisfaction survey results in aggregate to measure the performance of the USA Hire program. OPM analyzes this data on a monthly basis to identify trends in applicant satisfaction. OPM reviews the data monthly and annually in aggregate; OPM does not view individual applicant responses. OPM uses this information to evaluate impact of recent technology and assessment content changes on the USA Hire applicant experience. OPM uses the first question regarding the applicant’s chosen venue to complete the assessments (public or private) to determine where applicants have chosen to take the assessments. OPM explicitly recommends applicants complete assessments in a location with limited background noise. Therefore, understanding the venue applicants choose assists assessment development professionals in evaluating trends that user behavior may have against assessment outcomes. The second and third questions ask applicants about their sentiments regarding their user experience and the overall online assessment process.

None
None

Not associated with rulemaking

  88 FR 27929 05/03/2023
88 FR 62829 09/11/2023
No

1
IC Title Form No. Form Name
USA Hire Assessment Satisfaction Survey

  Total Request Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 200,000 0 0 200,000 0 0
Annual Time Burden (Hours) 3,400 0 0 3,400 0 0
Annual Cost Burden (Dollars) 200,000 0 0 200,000 0 0
Yes
Miscellaneous Actions
No
This is a new collection.

$20,000
No
    Yes
    Yes
No
No
No
No
Charles Conyers 202 606-0125 [email protected]

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
09/20/2023


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