USA Hire Assessment Satisfaction Survey

Forms and Documents

Forms and supporting documents for this ICR

Document	Type	Status	Availability
4 Statement B Template 2023.docx	Supporting Statement B	Uploaded 2023-09-20	Repair queued
5. Privacy Act Statement (3206-NEW USA Hire)_rev1.docx	Supplementary Document	Uploaded 2023-09-20	Repair queued
USA Hire 30 Day FRN.pdf	Supplementary Document	Uploaded 2023-09-20	Repair queued
Federal Register Vol. 88, No. 85, pg. 27929 (3206-NEW USA Hire).pdf	Supplementary Document	Uploaded 2023-09-20	Repair queued
2. Supporting Statement (3206-NEW USA Hire).docx	Supporting Statement A	Uploaded 2023-09-20	Missing upstream

IC Document Collections

Information collection document groups

IC ID	Collection	Type	Status	Form
262263	USA Hire Assessment Satisfaction Survey	Other-Survey Mock Up	New

ICR Details

OMB Control No:	ICR Reference No: 202309-3206-002
Status: Received in OIRA	Previous ICR Reference No:
Agency/Subagency: OPM	Agency Tracking No:
Title: USA Hire Assessment Satisfaction Survey
Type of Information Collection: New collection (Request for a new OMB Control Number)	Common Form ICR:  No
Type of Review Request: Regular	Date Submitted to OIRA: 09/20/2023

table that charts list comparision

	Requested	Previously Approved
Expiration Date	36 Months From Approved
Responses	200,000	0
Time Burden (Hours)	3,400	0
Cost Burden (Dollars)	200,000	0

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Abstract: In accordance with the Paperwork Reduction Act of 1995 (Public Law 104-13, May 22, 1995), this notice announces that the U.S. Office of Personnel Management (OPM) intends to submit to the Office of Management and Budget (OMB) a request for approval of a new information collection which USA Hire automates through online administration and collection. The U.S. Office of Personnel Management (OPM) and other Federal agencies rate applicants for Federal jobs under the authority of 5 U.S.C. §§ 1104, 1302, 3301, 3304, 3320, 3361, 3393, and 3394. 5 U.S.C. § 1104 allows OPM to authorize other Federal agencies to rate applicants for Federal jobs. Additional authorities regarding the collection of information to meet the hiring needs of Federal government agencies are contained in 5 U.S.C. §§ 3109, 3302, 3305, 3306, 3307, 309, 3313, 3317, 3318, 3319, 3326, 4103, 4702, 4723, 5532, and 5533. On June 26, 2020, Executive Order (EO) 13932 – Modernizing and Reforming the Assessment and Hiring of Federal Job Candidates – was issued, directing important, merit-based reforms to expand the use of valid, competency-based assessments in the Federal hiring process. EO 13932 is aligned with the federal workforce-related priorities enumerated in the President’s Management Agenda, issued by OMB in 2018 to establish a long-term vision for modernizing the Federal government and improving its ability to deliver mission outcomes, provide excellent service, and effectively steward taxpayer dollars on behalf of the American people. As part of its mission, OPM provides technical assistance to Federal agencies to meet their most critical human capital challenges. OPM Human Resources Solutions (HRS) is the division dedicated to providing exceptional HR products and services to meet the dynamic human capital and training needs of the Federal Government. The OPM HRS Federal Staffing Center (FSC) organization provides Human Resources solution offerings to include USA Hire assessment products and services. USA Hire provides agencies with online, Human Resources-related assessment solutions, which include delivery of valid, competency-based assessments online in unproctored and proctored environments. The administration of the optional USA Hire assessment satisfaction survey allows OPM HRS to continually measure applicant satisfaction and its effectiveness in delivering and presenting online competency-based assessments. Without this information collection, OPM would be unable to establish a long-term vision for modernizing delivery and improving user experience in its administration and delivery of online competency-based assessments. This satisfaction survey is completely optional for applicants. Neither an applicant’s decision to take the survey nor the responses of the survey have any impact on an applicant’s opportunity for employment. OPM uses assessment satisfaction survey results in aggregate to measure the performance of the USA Hire program. OPM analyzes this data on a monthly basis to identify trends in applicant satisfaction. OPM reviews the data monthly and annually in aggregate; OPM does not view individual applicant responses. OPM uses this information to evaluate impact of recent technology and assessment content changes on the USA Hire applicant experience. OPM uses the first question regarding the applicant’s chosen venue to complete the assessments (public or private) to determine where applicants have chosen to take the assessments. OPM explicitly recommends applicants complete assessments in a location with limited background noise. Therefore, understanding the venue applicants choose assists assessment development professionals in evaluating trends that user behavior may have against assessment outcomes. The second and third questions ask applicants about their sentiments regarding their user experience and the overall online assessment process.

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Authorizing Statute(s): None

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	88 FR 27929	05/03/2023
30-day Notice:	Federal Register Citation:	Citation Date:
	88 FR 62829	09/11/2023
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 1

table that charts list of burden

IC Title	Form No.	Form Name
USA Hire Assessment Satisfaction Survey

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ICR Summary of Burden

table that charts list of burden

	Total Request	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	200,000	0	0	200,000	0	0
Annual Time Burden (Hours)	3,400	0	0	3,400	0	0
Annual Cost Burden (Dollars)	200,000	0	0	200,000	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: This is a new collection.

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Annual Cost to Federal Government: $20,000

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 09/20/2023

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