001 Electric Vehicle Inventory Use Survey (eVIUS) Questionna

Electric Vehicle Inventory and Use Survey (eVIUS)

10. ATTACHMENT 8 - Survey Questionnaire_Final_Revised

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Attachment 8

Electric Vehicle Inventory Use Survey (eVIUS) Questionnaire



NOTE: The text in red font denotes programming instructions or options and will not be seen by the respondents.

Welcome to the Electric Vehicle Inventory and Use Survey (eVIUS)!

The U.S. Department of Transportation's Bureau of Transportation Statistics (BTS) is surveying a national sample of battery electric vehicles (BEVs) and plug-in hybrid electric vehicles (PHEVs) to collect information about the general use of these vehicles, as well as charging behavior. The data will be used to inform policy related to electric vehicles (EVs) and charging infrastructure.

Your participation in this survey is voluntary; however, your response is important to ensure an accurate and comprehensive picture of the characteristics and uses of the electric vehicles being driven on the nation’s roadways as well as the charging patterns and preferences related to those electric vehicles. A summary report of aggregate findings will be published on the BTS web page at www.bts.gov, and no individual information or company names will be included in the published reports. The Bureau of Transportation Statistics, its employees and agents, will use the information you provide for statistical purposes only and will hold your individual information in confidence to the full extent permitted by law. In accordance with the Confidential Information Protection and Statistical Efficiency Act of 2002 (Title 5 of Public Law 107-347) and the Foundations for Evidence-Based Policymaking Act of 2018 (Title 3 of Public Law 115-435) along with other applicable Federal laws, your responses will not be disclosed in identifiable form without your informed consent. Per the Federal Cybersecurity Enhancement Act of 2016, Federal information systems are protected from malicious activities through cybersecurity screening of transmitted data.

[ADD SURVEY INSTRUCTIONS – e.g., how to navigate survey, their responses will be saved if they do not complete in one sitting, etc.]

For some of these questions, it might be helpful to refer to information stored in charging apps or other software you may use to manage the charging of your electric vehicle.

Below are definitions for key terms used in the survey.

Electric Vehicles (EV): Refers to all types of electric vehicles, including battery electric vehicles and plug-in hybrid electric vehicles.

Battery Electric Vehicle (BEV): BEVs are all-electric vehicles with a battery that is charged by plugging the vehicle in to charging equipment and always operate in all-electric mode.

Plug-In Hybrid Electric Vehicles (PHEV): PHEVs are powered by an electric motor that uses energy stored in a battery as well as an internal combustion engine. PHEVs are charged by plugging the vehicle in to the charging equipment and can be refueled with gasoline.

Types of Chargers



Background Information

All questions on this survey refer to the vehicle identified by the following registration information (the survey invitation also includes the Vehicle Identification (VIN) for this vehicle):

[NOTE: All information in the table below will be prefilled]

Model year:

Make:

Model:

Fuel Type: [PIPE IN: Battery Electric Vehicle (BEV) OR Plug-in Hybrid Electric Vehicle (PHEV)]


  1. [ALL-REQUIRED] When did you or your business originally take physical possession of the vehicle identified above? Enter 2-digit month and 4-digit year.

_ _ _ _ _ _

Month Year

  • Please check this box if this vehicle was never in your or your business’s possession. [IF CHECKED END SURVEY]


  1. [ALL] Was this vehicle new or used when you or your business took physical possession of it?

  • New

  • Used



  1. [ALL-REQUIRED] Is this vehicle currently in your or your business’s physical possession?

  • Yes [SKIP TO Q6]

  • No


  1. [IF Q3 = NO-REQUIRED] When did you or your business dispose of this vehicle? Enter 2-digit month and 4-digit year.

_ _ _ _ _ _

Month Year

  1. [IF Q3 = NO] Why did you or your business dispose of this vehicle? Please select all that apply.

    • Too expensive to operate or maintain

    • Insufficient residential charging (e.g., overnight)

    • Insufficient public Level 2 charging stations

    • Insufficient public direct current fast charger (DCFC) stations

    • Battery-related issues (e.g., insufficient range, degradation, recalls)

    • Wanted to lease/purchase [IF BEV: another] battery electric vehicle

    • Wanted to lease/purchase [IF PHEV: another] plug-in hybrid electric vehicle

    • Wanted to lease/purchase a gasoline powered (non-plug in) vehicle

    • Crash/collision or other damage

    • End of vehicle lease

    • Vehicle age or mileage

    • Other (please specify: __________________________)



  1. [ALL-REQUIRED] Which of the following best describes the ownership of this vehicle? Please select one. Note: Government vehicles (State or local) are considered business.

    • Personal ownership

    • Personal lease

    • Business ownership

    • Business lease

    • Other (please specify__________)



  1. [Q4 = IF DISPOSED VEHICLE PRIOR TO JANUARY 1, 2023] Do you have any feedback about your experience operating and/or maintaining this vehicle (e.g., charging) that you would like to share? Please specify below.

END OF SURVEY IF DISPOSED OF VEHICLE PRIOR TO JANUARY 1, 2023 - GO TO DEMOGRAPHICS.

Many of the remaining questions in this survey ask about your or your business’s use of the [YEAR, MAKE, MODEL] in 2023. To the best of your ability, please think back on your driving and charging behaviors from January 1, 2023 to December 31, 2023 when answering the questions.



  1. [OWNED VEHICLE IN 2023] How many months in 2023 was this vehicle driven while in your or your business’ possession? Please count each month in which at least one trip was taken.



  1. [OWNED VEHICLE IN 2023] Were you the primary driver of the vehicle (i.e., drive at least half of the annual miles of this vehicle) in 2023? Please select one.

    • Yes

    • No

Electric Vehicle Use

  1. [OWNED VEHICLE IN 2023-REQUIRED] For what purpose was this vehicle used in 2023? Please select one.

    • Personal use only (including commuting) [SKIP TO Q12]

    • Business use only (e.g., rental vehicle, sales, deliveries, services, government vehicle)

    • Mix of personal and business use



  1. [IF Q10 = BUSINESS ONLY OR MIX OF PERSONAL/BUSINESS-REQUIRED] Which of the following best describes the primary business use for this vehicle in 2023? Please select one.

  • Construction, manufacturing, or landscaping

  • Professional or managerial services

  • Technical services, installation, maintenance, or repair

  • Transportation of goods/products– ASK Q11a

  • Transportation of paying passengers (e.g., taxi, Uber, Lyft)

  • Transportation of non‐paying passengers

  • Government fleet (State or local vehicles)

  • [BUSINESS ONLY] Vehicle leasing or rental (includes daily and other short-term rentals) [SKIP TO Q15 and Q16 then END SURVEY]

  • Other (please specify: __________________)

  • Don’t know

11a. [ASK IF Q11=TRANSPORTATION OF GOODS/PRODUCTS] Was this vehicle being used to transport goods/products to businesses and/or to private residences (e.g., single family, apartment, townhouse) in 2023? Please select one

  • Businesses

  • Private residences

  • Both

Electric Vehicle Home Base

  1. [OWNED VEHICLE IN 2023 AND NOT VEHICLE LEASING/RENTAL] Was the address where you received the survey invitation letter the primary home base for this vehicle in 2023 (i.e., where this vehicle was usually parked overnight)? Please select one.

  • Yes

  • No

12a. [IF NO] Please provide the zip code for this vehicle’s primary home base in 2023: _____________



  1. [OWNED VEHICLE IN 2023 AND NOT VEHICLE LEASING/RENTAL] Which of the following describes the primary home base of this vehicle in 2023? Please select one.

    • Private residence - Owned (e.g., single family home, multi-unit apartment, townhome)

    • Private residence - Rented (e.g., single family home, multi-unit apartment, townhome)

    • Business/workplace (non-residential)

    • Other (please specify:______________)



  1. [Q3=YES (VEHICLE IN POSSESSION)] [Q6 = PERSONAL OWN/LEASE ] In addition to this vehicle, how many other personal vehicles located at your home base were owned or leased by your household in 2023 at the same time that you owned or leased your [PIPE IN: battery electric vehicle OR plug-in hybrid electric vehicle]? Enter number of vehicles for each category; if no vehicles, enter 0.

  • [IF BEV, PIPE IN: Other] battery electric vehicle(s) _________

  • [IF PHEV: PIPE IN: Other] plug-in hybrid electric vehicle(s) ____

  • Gasoline/diesel and non-plug-in vehicle(s), including motorcycles ____



14a. [Q3=NO (VEHICLE NOT IN POSSESSION)] [Q6=PERSONAL OWN/LEASE] At the time of this vehicle’s disposal, how many other personal vehicles did your household own or lease? Enter number of vehicles for each category; if no vehicles, enter 0.

  • [IF BEV PIPE IN: Other] battery electric vehicle(s) _________

  • [IF PHEV PIPE IN: Other] plug-in hybrid electric vehicle(s) ____

  • Gasoline/diesel and non-plug-in vehicle(s), including motorcycles ____



[Electric Vehicle/Plug-in Hybrid Electric Vehicle] Current Odometer Reading and 2023 Mileage

The next set of questions ask about this [electric/plug-in hybrid electric] vehicle’s mileage, including the current odometer reading and a series of 2023 mileage questions. If other people drive [drove] this vehicle, please consult with them to ensure that their use of the vehicle is reflected in the question responses.

  1. [OWNED VEHICLE IN 2023] What is the current odometer reading of this vehicle? If you or your business got rid of this vehicle in 2023, please estimate the odometer reading at the time of disposal.

Please check the odometer and enter the number of miles __________________



  1. [OWNED VEHICLE IN 2023] Approximately, how many miles was this vehicle driven in 2023? If you or your business got rid of this vehicle in 2023, please estimate the miles that had been driven in 2023 at the time of disposal.

Enter the number of miles driven in 2023: ________



END OF SURVEY FOR THOSE WITH [BUSINESS USE ONLY AND PRIMARY BUSINESS IS VEHICLE LEASING OR RENTAL


  1. [IF Q10 = MIX OF PERSONAL AND BUSINESS]:

You indicated that this vehicle was used for a mix of personal and business use.  Approximately, what percentage of the total 2023 miles driven in this vehicle was for business use? Please enter a whole number between 1 and 99 (without the %).



Percent Business use in 2023: ____



  1. [OWNED VEHICLE IN 2023] In a typical 7-day week in 2023, how many total miles were driven in this vehicle? Please include the mileage of all drivers of this vehicle in your estimate: _________________



General Charging Behavior

The next set of questions is about the general charging patterns of this vehicle. If other people drive this vehicle, please consult with them to ensure that their use of the vehicle is reflected in the question responses. Please click the “View Types of Chargers” button to see the definitions for different types of chargers.

Shape1

View Types of Chargers

[CLICKING ON THE VIEW TYPES OF CHARGERS BUTTON OPENS THE IMAGE OF THE TYPES OF CHARGERS, SHOWN ON PAGE 2 OF THIS DOCUMENT.



  1. [OWNED VEHICLE IN 2023-REQUIRED (at a minimum 1 AND (3 or 4))] How often was this vehicle charged at each of the following locations in 2023? Note: A public charging station is available to the general public. Please select one response for each item.


Every Day

A few times per week

About once a week

A few times per month

Monthly or less often

Never

No charging access or availability

Don’t know

Your Private Residence

Your Business/Workplace (non-residential)

Public Charging Stations – Level 1 or Level 2

[BEV ONLY] Public Charging Stations – DCFC or Tesla Supercharger

Other (please specify_____)



  1. [Q19 = IF EVER CHARGE AT PUBLIC CHARGING STATION] Which of the following factors are most important when choosing a public charging station? Please select up to five factors.

  • Availability of a free/low-cost charger

  • Wait time to get a charger at charging location

  • Speed/time to charge (e.g., access to a DCFC)

  • Reliability of charger (i.e., charging station working)

  • Convenient access from route

  • Conveniently located near/at my final destination

  • Conveniently located near amenities (e.g., food, restrooms, shopping)

  • Accessible for users with mobility disabilities (e.g., access aisle and clear ground space)

  • Safety of location (e.g., lighting)

  • Charging network rewards or loyalty program

  • Customer ratings and reviews

  • Other (please specify: ____________________)



  1. [OWNED VEHICLE IN 2023] [PHEV] How often was this vehicle typically refueled at a gas station in 2023? Please select one.

    • Every Day

    • A few times per week

    • About once a week

    • A few times per month

    • Monthly or less often

    • Never

    • Don’t know



  1. [Q19: has access at private residence] At your private residence, did you/your household use a private charging space or a shared charging space (e.g., shared with other households in a multi-family dwelling) in 2023? Please select all that apply.

  • Private charging space

  • Shared charging space (e.g., shared with other households in a multi-family dwelling)

  • Don’t know [EXCLUSIVE]


  1. [IF Q19 = EVER CHARGE AT PUBLIC CHARGING STATION] For local trips, at what public charging locations was this vehicle typically recharged in 2023? Please select all that apply.

  • Municipal (e.g., library, post office) or other public parking lot or garage

  • Supermarkets

  • Shopping malls, retail stores, or other business

  • Accommodations (e.g., hotels, motels)

  • Restaurants or entertainment

  • Healthcare facilities (e.g., doctor’s office, hospitals)

  • Education facilities (e.g., schools, college campuses)

  • Transportation hub (e.g., train station, airport, bus depot)

  • Highway or road rest area

  • Fuel stations (not including highway or road rest areas)

  • Other (please specify:__________________________)

  • Don’t Know

2023 [Electric Vehicle/Plug in Hybrid Electric Vehicle] Travel and Charging

The next set of questions is about travel in 2023 that exceeded this vehicle’s range.

  1. [OWNED VEHICLE IN 2023] During 2023, approximately how many times, if any, was this vehicle driven, where the round-trip distance exceeded this vehicle’s range (i.e., it was necessary to recharge [PHEV: or refuel])? Please select one.

Note: a round-trip includes both the trip from the origin to the final destination and the return trip.

  • 0- SKIP TO Q. 26

  • 1 to 4

  • 5 to 8

  • 9 to 12

  • 13 to 24

  • 25 to 49

  • 50 +

  • Don’t know - SKIP TO Q. 26


  1. [IF Q24>0] Thinking about the round trips taken in 2023 that exceeded this vehicle’s range, at what public charging locations was this vehicle charged while enroute? Please select all that apply.

  • Municipal (e.g., library, post office) or other public parking lot or garage

  • Supermarkets

  • Shopping malls, retail stores or other business

  • Accommodations (e.g., hotels, motels)

  • Restaurants or entertainment

  • Healthcare facilities (e.g., doctor’s office, hospitals)

  • Education facilities (e.g., schools, college campuses)

  • Transportation hub (e.g., train station, airport, bus depot)

  • Highway or road rest area

  • Fuel stations (not including highway or road rest areas)

  • Other (please specify:__________________________)

  • Don’t know

  • None (only charged at final destination)



  1. [OWNED VEHICLE IN 2023-REQUIRED] Thinking about all round trips taken in 2023 (in any vehicle) that exceeded this [PIPE IN: BEV’s OR PHEV’s] total range, was a non-EV (i.e., gasoline/diesel powered non-plug-in vehicle) used instead of this vehicle due to concerns about charging en-route? Please select one.

  • Yes

  • No– SKIP TO Q29

  • Not applicable (i.e., no round trips taken in 2023 that exceeded this vehicle’s range) – SKIP TO Q29

  • Don’t know – SKIP to Q29



  1. [IF Q26=YES] Approximately, how many times in 2023 was a non-EV (i.e., gasoline/diesel powered, non-plug-in vehicle) used instead of this vehicle specifically due to concerns about charging enroute? Please select one.

  • 1 to 4

  • 5 to 8

  • 9 to 12

  • 13 to 24

  • 25 to 49

  • 50+

  • Don’t know



  1. [IF Q26=YES] What were the primary charging concerns that led to the use of a gasoline/diesel powered non-plug-in vehicle instead of this vehicle? Please select all that apply.

  • Concern about finding convenient charging locations along route

  • Concern about finding convenient charging locations near/at final destination

  • Concern about speed/time to charge (e.g., no access to a DCFC)

  • Concern about wait time to get a charger at charging location

  • Concern about reliability of charging (i.e., charging station not working)

  • Other charging concern(s) (please specify:_________)


  1. [OWNED VEHICLE IN 2023] Thinking about all your trips (local and long distance), where would you like to see more public charging stations? Please select up to four locations.

  • Municipal (e.g., library, post office) or other public parking lot or garage

  • Supermarkets

  • Shopping malls, retail stores, or other local business

  • Accommodations (e.g., hotels, motels)

  • Restaurants or entertainment

  • Healthcare facilities (e.g., doctor’s office, hospitals)

  • Education facilities (e.g., schools, college campuses)

  • Transportation hub (e.g., train station, airport, bus depot)

  • Highway or road rest area

  • Fuel stations (not including highway or road rest areas)

  • Other (please specify:__________________________)

Demographics
DEMOGRAPHICS ASKED ONLY FOR [Q6=PERSONAL OWNERSHIP OR PERSONAL LEASE] OR [(Q6=BUSINESS OWNERSHIP OR LEASE) AND (Q10=MIX PERSONAL/BUSINESS USE OR PERSONAL USE ONLY)]

  1. What is your age? Please select one.

    • 15 to 17 years

    • 18 to 24 years

    • 25 to 34 years

    • 35 to 44 years

    • 45 to 54 years

    • 55 to 64 years

    • 65 to 74 years

    • 75+ years

    • Prefer not to answer


  1. What is your annual household income? Please select one.

    • Less than $50,000

    • $50,000 to $74,999

    • $75,000 to $99,999

    • $100,000 to $149,999

    • $150,000 to $249,999

    • $250,000 or more

    • Prefer not to answer


  1. What is your race, ethnicity, or origin? Please select all that apply.

  1. Does this vehicle have a disability license plate or does someone who operate this vehicle have a disability placard? Please select one.

  • Yes

  • No

  • Prefer not to answer





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