Appendix J.6 Template for biweekly reminder email for respondents for the survey

J.6 Template for biweekly reminder email for respondents about the survey

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OMB Control No: 0584-XXXX

Expiration date: XX/XX/20XX

To: Respondent assigned to module(s)

When: Biweekly, scheduled (weeks 3, 5, 7, 9, 11)

Subject: Reminder! Complete your section of the SNAP COVID-19 Survey

Dear [RESPONDENT ASSIGNED TO MODULES],

This is a reminder that [SNAP State administrator FN LN] has assigned you to complete part of the SNAP COVID-19 Survey.

The Food and Nutrition Service (FNS) contracted with Mathematica to survey all 53 SNAP agencies to develop a deeper understanding of how SNAP agencies have shifted operations in reaction to the COVID-19 pandemic.

You have been assigned to complete the following section(s) of the survey:

• [FILL ASSIGNED SURVEY SECTIONS]

To complete your section(s), please visit [fill unique State web survey URL].

Please complete your sections(s) by [DATE].

If you are unable to complete the survey online, please call us at 1-800-XXX-XXXX between 9:00 a.m. to 5:00 p.m. Eastern time, Monday through Friday, to complete the survey over the phone. If you are unable to complete the survey online or over the phone, you may complete it as a fillable PDF available here and return the completed survey to [email protected].

As a reminder, FNS strongly encourages all SNAP agencies to participate in this important study. The information you provide will be kept private, and no one outside the study team will be able to access it in a form that allows them to identify you, except as otherwise required by law

If you have any questions or concerns, please contact the Mathematica study team at [emailinbox]@mathematica-mpr.com. Thank you for your time and your participation in this important study!

Sincerely,

Elizabeth Brown

Public Burden Statement

This information is being collected to assist the Food and Nutrition Service in examining how State SNAP agencies shifted operations since the onset of the COVID-19 pandemic. This is a voluntary data collection and FNS will use the information to describe how State agencies shifted operations during and after the public health emergency and identify best practices and lessons learned. This collection does not request any personally identifiable information under the Privacy Act of 1974. According to the Paperwork Reduction Act of 1995, an agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a valid OMB control number. The valid OMB control number for this information collection is 0584-XXXX and Expiration Date XX-XX-20XX. The time required to complete this information collection is estimated to take 0.0333 hours per response. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to: U.S. Department of Agriculture, Food and Nutrition Service, Office of Policy Support, 1320 Braddock Place, 5th Floor, Alexandria, VA 22306 ATTN: PRA (0584-XXXX).

Project director, SNAP COVID study