On-Line Architectural Barriers Act Complaint Form

ICR 202311-3014-001

OMB: 3014-0012

Federal Form Document

Forms and Documents
Form and Instruction
Justification for No Material/Nonsubstantive Change
Supplementary Document
Supplementary Document
Supporting Statement A
IC Document Collections
207838 Unchanged
ICR Details
3014-0012 202311-3014-001
Received in OIRA 202308-3014-001
On-Line Architectural Barriers Act Complaint Form
No material or nonsubstantive change to a currently approved collection   Yes
Regular 11/15/2023
  Requested Previously Approved
10/31/2026 10/31/2026
200 200
100 100
0 0

The U.S. Access Board is statutorily charged with enforcing the Architectural Barriers Act (ABA), which is aimed at ensuring that federal and federally-funded (non-government) buildings and facilities (such as schools, public housing, and public transit facilities) are accessible to individuals with disabilities. Any individual who is are concerned about the accessibility of an ABA-covered building or facility may file a complaint with the Access Board. The agency investigates each ABA complaint and, if violations are found, works with the agency to remedy the accessibility barriers. ABA complaints can be filed any one of several ways, but, the Online ABA Complaint Form is - by far - the most popular mode. The online form is user-friendly and promotes greater efficiency, clarity, and timeliness in the filing of ABA complaints. The online form contains fields that prompt users to provide the information needed by the agency to evaluate ABA jurisdiction and conduct investigations, such as the building’s name or address and brief description of accessibility barriers encountered. Complainants may optionally upload digital photos or other materials to support their complaints. The online form does not require entry of personal information for complaint submission; ABA complaints may be submitted anonymously. However, individuals who wish to be kept informed of the status or resolution of their complaint must, at minimum, provide some type of contact information (i.e., email address, phone number, mailing address). By regulation, any personal information provided by ABA complainants remains strictly confidential absent written permission for disclosure.

US Code: 29 USC 792(b)(1) Name of Law: Rehabilitation Act of 1973
   US Code: 42 USC 4151 Name of Law: Architectural Barriers Act

Not associated with rulemaking

  88 FR 38015 06/12/2023
88 FR 55997 08/17/2023

IC Title Form No. Form Name
Online ABA Complaint Form 3014-0012 Online Architectural Barriers Act Complaint Form

  Total Request Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 200 200 0 0 0 0
Annual Time Burden (Hours) 100 100 0 0 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
We estimate a small increase of the number of ABA complainants that will use the form.

Christopher Kuczynski 202 272-0042 [email protected]

  Addition of Privacy Act Statement and reference to recently approved SORN
Agency/Sub Agency RCF ID RCF Title RCF Status IC Title

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

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