Crises Center Foll Crises Center Follow-Up: Semi-Annual Data Table

988 Cooperative Agreements Monitoring Program

SAMHSA Crisis Contact Center Follow-Up Program - Semi-Annual Data Indicator Table Template (FINAL)

988 Crisis Center Follow Up Cooperative Agreements

OMB: 0930-0394

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Crisis Center Follow-Up Semi-Annual Reporting Updates

Month 1

Month 2

Month 3

Month 4

Month 5

Month 6

Semi-Annual Total

Follow-Up Contacts and Modality

Instructions: Please list the number of contacts that fall into each category below.

Total number of new follow-up connections or contacts








Total number of follow-up attempts








Contacts made by phone call








Contacts made by text message








Contacts made by chat message








Contacts made by email








Contact made by another mechanism (e.g. social media)








Average number of follow-up attempts per individual1








Average number of follow-up connections or contacts per individual1








Follow-Up Dispositions

Instructions: Please list the number of contacts that fall into each category below based on the final disposition or result of the contact.

Resulted in emergency rescue – with law enforcement








Resulted in emergency rescue – without law enforcement2








Included suicide attempts in progress








Resulted in mobile crisis outreach referrals








If “yes” to mobile crisis outreach referrals








Instructions: Please list the number of contacts that fall into each category below.








“Traditional” Mobile Crisis – crisis response by behavioral health staff (can include peers)







Co-Response – pairing of behavioral health staff with law-enforcement or EMS








Resulted in referrals to services other than mobile crisis








Average number of referrals to services other than mobile crisis per individual1








Follow-Up Enrollment

Instructions: Please list the number of unique individuals that fall into each category below.

Enrolled in follow-up services








Declined follow-up services








Could not be contacted about follow-up services








Follow-Up Risk Assessment and Outcomes

Instructions: Please list the total number of risk assessments that fall into each category below.

New Risk assessments completed








Total number of contacts that included a risk assessment3








Total number of contacts that did not include a risk assessment3








Total number of contacts that resulted in individual being classified as ‘imminent risk’3








Individuals Served by Age- Declined Offer of Follow-Up Services

Instructions: Please list the number of unique individuals contacted that fall into each category below.

0-12








13-17








18-25








26-29








30-39








40-49








50-59

60-65

66 and older








Information Missing or Unknown








Individuals Served by Age- Enrolled in Follow-Up Services








Instructions: Please list the number of unique individuals contacted that fall into each category below.








0-12








13-17

18-25

26-29








30-39








40-49








50-59








60-65








66 and older

Information Missing or Unknown

Individuals Served by Military Status- Declined Offer of Follow-Up Services








Instructions: Please list the number of unique individuals contacted that…








Ever been in the United States Armed Forces?








Never been in the United States Armed Forces








Information Missing or Unknown








If yes to “Ever been in the United States Armed Forces?”

Instructions: Please list the number of unique individuals contacted that…

Currently on active duty in the United States Armed Forces








In a Reserve component








Now separated or retired from the military








Individuals Served by Military Status- Enrolled in Follow-Up Services

Instructions: Please list the number of unique individuals contacted that…

Ever been in the United States Armed Forces?








Never been in the United States Armed Forces








Information Missing or Unknown








If yes to “Ever been in the United States Armed Forces?”

Instructions: Please list the number of unique individuals contacted that…

Currently on active duty in the United States Armed Forces








In a Reserve component








Now separated or retired from the military








Individuals Served by Ethnicity- Declined Offer of Follow-Up Services








Instructions: Please list the number of unique individuals contacted that identify their ethnicity as…








Hispanic, Latino, or Spanish origin or descent








Not Hispanic, Latino, or Spanish origin or descent

Information Missing or Unknown

Individuals Served by Ethnicity- Enrolled in Follow-Up Services








Instructions: Please list the number of unique individuals contacted that identify their ethnicity as…








Hispanic, Latino, or Spanish origin or descent








Not Hispanic, Latino, or Spanish origin or descent








Information Missing or Unknown








Individuals Served by Race- Declined Offer of Follow-Up Services








Instructions: Please list the number of unique individuals contacted that identify their race as…(Mixed race individuals should be captured by selecting all categories that apply.)

American Indian or Alaska Native, including North American, Central American, and South American Indians








Asian, including Asian Indian, Chinese, Filipino, Japanese, Korean, and

Vietnamese








Black or African American








Native Hawaiian or Other Pacific Islander, including Guamanian, Chamorro, and Samoan








White








Other

Information Missing or Unknown

Individuals Served by Race- Enrolled in Follow-Up Services








Instructions: Please list the number of unique individuals contacted that identify their race as…(Mixed race individuals should be captured by selecting all categories that apply.)








American Indian or Alaska Native, including North American, Central American, and South American Indians








Asian, including Asian Indian, Chinese, Filipino, Japanese, Korean, and

Vietnamese








Black or African American








Native Hawaiian or Other Pacific Islander, including Guamanian, Chamorro, and Samoan








White








Other








Information Missing or Unknown








Individuals Served by Gender- Declined Offer of Follow-Up Services








Instructions: Please list the number of unique individuals contacted that identify their gender as…








Male








Female








Transgender








Uses a different term








Information Missing or Unknown








Individuals Served by Gender- Enrolled in Follow-Up Services








Instructions: Please list the number of unique individuals contacted that identify their gender as…








Male








Female








Transgender








Uses a different term








Information Missing or Unknown








Individuals Served by Sexual Orientation- Declined Offer of Follow-Up Services








Instructions: Please list the number of unique individuals contacted that identify their sexual orientation as…








Heterosexual, that is straight








Gay or Lesbian








Bisexual








Uses a Different Term








Not sure about sexual orientation








Caller/ chatter/ texter doesn’t know what this question is asking








Information Missing or Unknown








Individuals Served by Sexual Orientation- Enrolled in Follow-Up Services








Instructions: Please list the number of unique individuals contacted that identify their sexual orientation as…








Heterosexual, that is straight








Gay or Lesbian








Bisexual








Uses a Different Term








Not sure about sexual orientation








Caller/chatter/texter doesn’t know what this question is asking








Information Missing or Unknown










1 This indicator was added to better characterize the distribution of contacts and referrals among individuals. This is not directly referenced in grantee NOFOs.

2 This indicator was added to ensure consistency with 988 State/Territory Reporting, which distinguishes emergency rescues that include law enforcement and those that do not include law enforcement. While this is not directly referenced in grantee NOFOs, it is in alignment with language requiring grantees to report the number of contacts resulting in emergency rescues.

3 This indicator was added to capture the consistency with which risk assessments are completed during each contact or the outcomes of this risk assessment. While this is not directly referenced in grantee NOFOs, it is in alignment with language requiring grantees to report “risk assessment and outcome for each contact with an enrolled individual.”

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