creating-fsa-id for OMB (1).pptx

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How do you create your account username and password?

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Getting started

• •Go to StudentAid.gov. 

• •Select the “Create Account” button 

 

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Getting started

On the “Create an Account (FSA ID)” page, select the “Get Started” button.

 

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Provide Personal Identification Information

• •Make sure your Social Security number (SSN), date of birth, and name match what’s on your Social Security card. 

• •You must have an SSN to create an account username and password. 

 

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Create Your account username and password

Username:

• •Don’t include personal info such as date of birth or name. 

• •If you see a message “The username you entered is already in use,” then someone has already used that username. 

Password:

• •Your password must be between 8 and 30 characters in length, and must contain at least one uppercase letter, one lowercase letter, and one number. 

• •Your password is case-sensitive. 

 

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Provide Contact information

• •To sign up for mobile phone account recovery, provide a mobile phone number on this screen. 

• •Make sure your information is correct; any errors could result in delays in receiving financial aid (or in the repayment of your federal student loans). 

 

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Select communication preferences

• •You must select whether to receive required communications by email or postal mail. 

• •You can opt in to receive informational emails and/or text messages regarding programs you may be eligible for. 

 

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Select challenge questions and answers

• •Answering your challenge questions is one way to unlock your account or retrieve your username or password. 

• •Your answer is not case-sensitive. 

 

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Review Info and Agree to Terms

• •Review and confirm your information. 

• •If you need to make a correction, use the “Edit” button within that tile of information. 

• •Review and agree to FSA’s terms and conditions. 

 

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Verify your contact information

• •Only a verified email address OR a verified mobile phone number is required, but if you provided both on previous screens, you MUST verify both on the “Account Recovery” page.  

• •Select the “Verify My Mobile Phone Number” button to verify your mobile phone number. 

• •Select the “Verify My Email Address” button to verify your email address.  

 

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Verify your mobile phone number

• •After selecting the “Verify My Mobile Phone Number” button, you will be sent a text message with the six-digit numerical secure code. 

• •Enter your secure code in the “Verify Your Mobile Phone Number” modal and select “Continue”.  

• •Once you verify your mobile phone number, you can use it to log in, unlock your account, retrieve your username, or reset your password. 

• •NOTE: You MUST verify your information before continuing.  

 

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Verify your Email address

• •After selecting the “Verify My Email Address” button, you will be sent an email with the six-digit numerical secure code. 

• •Enter your secure code in the “Verify Your Email Address” modal and select “Continue”.  

• •Once you verify your email, you can use it to log in, unlock your account, retrieve your username, or reset your password.  

• •NOTE: You MUST verify your information before continuing.  

 

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Your account is created!

• •If you provided an email address, you’ll receive a confirmation email. 

Using Your Account Username and Password

• •You can immediately use your account username and password to sign an original (first-time) FAFSA form. 

• •Your info will be sent to the Social Security Administration (SSA) for confirmation. 

• •SSA review will take 1–3 days. 

• •Until your info is verified, you won’t be able to take certain actions, such as correcting your FAFSA form, submitting a FAFSA Renewal, or signing forms such as the Income-Driven Repayment Plan Request and Direct Consolidation Loan Application.  

 

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