OMB Control No. 3045-XXXX, Expiration XX/XX/20XX
AmeriCorps Seniors Evaluation:
Volunteer Survey
FGP, SCP, RSVP PROGRAM
[Toll-free number to request an ONLINE SURVEY LINK OPTION]
Module 1: Program and Volunteer Experience |
Volunteering Experience
When did you begin volunteering with [name of FGP / SCP / RSVP program]?
Season (Fall, Winter, Spring, Summer)_______ Year ________
[GO TO Q3]
( ) I don’t remember [GO TO Q2]
If you cannot recall the season and year…How many years would you say you have been volunteering with the FGP / SCP / RSVP program:
a. Less than 1 year
b. 1 to 3 years
c. 4 to 5 years
d. 6 to 9 years
e. 10 years or More
We would like to ask about your volunteer experience with [name of FGP / SCP / RSVP].
During the past month, how many hours did you volunteer with [name of FGP / SCP / RSVP]? Please write the number of hours in the space below.
______ hours the past month [GO TO Q4]
Don’t remember [GO TO Q5]
Is this your typical number of hours that you volunteer?
Yes
No
What are the top 3 reasons you chose to be an FG / SC / RSVP volunteer? [PLEASE WRITE IN 1, 2, AND 3 NEXT TO YOUR TOP 3 CHOICES]
____ Social connection / make new friends
____ Giving back to my community
____ Earning a stipend / earn extra money
____ Learning new skills or information
____ Gaining access to employment opportunities
____ Increasing my self-confidence
____ Giving me a sense of purpose
____ Giving me a reason to leave my home
____ Keep busy / fill my time
____ Program has a flexible volunteer schedule and/or volunteer commitment hours
____ Help another person / children
____ Help communities with COVID-19 relief efforts
____ Other – Please specify: ____________________________________
When you perform your volunteer duties, is it… [Select all that apply]
In-person (physically present in the location where you doing your volunteer activities)?
Socially distant (physically doing volunteer duties but no face-to-face interaction with others, e.g., delivering food)?
Remote (not physically in the presence of others and not using technology, e.g., you are writing pen pal letters, using study-at-home packets or writing/reading packets)?
Virtual (not physically in the presence of others and using technology, e.g., a phone or computer)?
Overall, how satisfied are you with your volunteer experience?
Very dissatisfied
Somewhat dissatisfied
Somewhat satisfied
Very satisfied
How likely are you to recommend FGP / SCP / RSVP to a friend?
Not at all likely
Not very likely
Very likely
Extremely likely
Have you previously volunteered with other organizations besides FGP / SCP / RSVP?
Yes
No
Do you currently volunteer with other organizations that are not part of FGP / SCP / RSVP ?
Yes
No
Health and Psychosocial Outcomes
In this section, we will ask you some questions about your life and health in general. These questions will help the study learn about the health of volunteers.
How would you rate your current physical health?
Poor
Fair
Good
Very good
Excellent
How would you rate your memory at the present time?
Poor
Fair
Good
Very good
Excellent
How would you rate your current mental health (i.e., emotional and psychological wellbeing)?
Poor
Fair
Good
Very good
Excellent
The next questions are about how you feel about different aspects of your outlook on life, your life, and about your health.
This information can inform the program on how to better support you and other volunteers in serving your community.
(Mark (X) in one box for each line.)
The next statements are how you feel about your ability to complete a task.
(Mark (X) one box for each line.)
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Strongly Disagree |
Disagree |
Agree |
Strongly Agree |
Don’t Know |
Prefer Not to Answer |
I can do just about anything I really set my mind to. |
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I can do the things that I want to do. |
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The next statements are about your life and situation right now…
(Mark (X) one box for each line.)
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Very Dissatisfied |
Somewhat Dissatisfied |
Somewhat Satisfied |
Very Satisfied |
Don’t Know |
Prefer Not to Answer |
How satisfied are you with the city or town you live in? |
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How satisfied are you with your daily life and leisure activities? |
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How satisfied are you with your family life? |
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How satisfied are you with your present financial situation? |
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How satisfied are you with your health? |
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How satisfied are you with your life-as-a-whole these days? |
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The next questions reflect people’s thoughts and feelings. Please answer how you feel about each question.
(Mark (X) one box for each line.)
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Often |
Some of the time |
Hardly Ever or Never |
Don’t Know |
Prefer not to Answer |
How much of the time do you feel that you are alone? |
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How much of the time do you feel that you lack companionship? |
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How much of the time do you feel left out? |
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How much of the time do you feel isolated from others? |
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How much of the time do you feel that there are people you feel close to? |
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How much of the time do you feel that there are people you can turn to? |
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Stipend, Benefits, and Income
In this section, we will ask you some questions about the stipend and benefits you receive as a volunteer, and about your income.
[NOTE: Questions 17 through 19 are only asked to FGP and SCP volunteers]
How important was the stipend in your decision to become a volunteer?
Not at all important
Somewhat important
Very Important
Extremely important
How satisfied are you with the amount of the stipend?
Very dissatisfied
Somewhat dissatisfied
Somewhat Satisfied
Very Satisfied
How do you use the stipend? [SELECT ALL THAT APPLY]
Purchase food
Help pay some utility bills (e.g., electricity, gas, water, telephone, internet, etc.)
Help pay for housing
Purchase clothing
Purchase medications
Help cover some of my cost for healthcare or home care
Pay for transportation (e.g., car payments, gas, bus fare, etc.)
Help pay for debt (e.g., credit card debt, mortgage debt)
Purchase gifts or supporting friends or family
Make charitable contributions
Purchase supplies and materials I need to volunteer
Other – Please specify: ________________________________________
Do you currently receive any benefits for volunteering (e.g., supplemental health insurance, supplemental accident, and liability insurance)?
Yes
No [SKIP to Question 22]
Don’t know [SKIP to Question 22]
Don’t remember [SKIP to Question 22]
How satisfied are you with the benefits?
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Very dissatisfied |
Somewhat dissatisfied |
Somewhat Satisfied |
Very satisfied |
Do Not Receive Benefit |
Supplemental health insurance.
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Supplemental accident and liability insurance while in service.
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Besides a stipend, what are 3 benefits that would be helpful to keep you as a volunteer? [PLEASE WRITE IN 1, 2, AND 3 NEXT TO YOUR TOP 3 CHOICES]
____Transportation reimbursement
____Meal vouchers
____Pay for additional trainings, educational or self-improvement programs
____Trainings related to my volunteering activities
____Volunteer recognition events
____Social or networking opportunities with other volunteers
____Other: Please specify: ___________________________________________
How well does this statement describe you or your situation?
This statement describes me …
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Completely |
Very well |
Somewhat |
Very little |
Not at all |
Because of my money situation, I feel like I will never have the things I want in life |
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I am just getting by financially |
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I am concerned that the money I have or will save won’t last |
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How often does this statement apply to you?
This statement applies to me …
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Always |
Often |
Sometimes |
Rarely |
Never |
I have money left over at the end of the month |
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My finances control my life |
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During the last 30 days, have you had enough money to do the following? (Mark (X) one box for each line.)
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Yes |
No |
Not Applicable |
Prefer not to Answer |
Pay rent or mortgage |
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Pay utility bills (e.g., electricity, gas, water, phone, internet, etc.) |
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Heat or cool your home |
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Purchase necessary clothing |
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Purchase prescription medications |
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Cover the cost of healthcare or home care |
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Buy food |
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Cover transportation costs |
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[NOTE: Question 26 ONLY asked to FGP and SCP volunteers]
What is the best stipend amount AmeriCorps Seniors could provide you?
$ ___________ per month
Why is this the best amount for the stipend? _________________________________________
________________________________________
[NOTE: Question 27 ONLY asked to RSVP volunteers]
If you could receive a stipend for volunteering with AmeriCorps Seniors, how much should the stipend be? $_______________ per month
Why is this the right amount for the stipend? _________________________________________
Training and Service Delivery
How do you participate in trainings your station provides?
[SELECT ALL THAT APPLY]
In-person (physically present at a training location)
Remote (not physically present at a training location and not using technology, e.g. using study-at-home packets or manuals, or reading)
Virtual (not physically present at a training location and using technology, e.g. a phone or computer)
How satisfied were you with the training?
Very dissatisfied
Somewhat dissatisfied
Somewhat satisfied
Very satisfied
Please select the option(s) that shows your preference(s). I prefer to volunteer [SELECT ALL THAT APPLY]
In-person (physically present in the location where I am doing my volunteer activities).
Socially distant (physically go to a location where I will do my volunteer activities but no face-to-face interaction with others, e.g. delivering food).
Remote (I use technology and I do not physically go to a specific location to do my volunteer activities, e.g., using study-at-home packets or writing/reading packets).
Virtual (I use technology (phone or computer) and I do not physically go to a specific location (e.g., stay home)).
Please choose the option that applies to you. I currently do my volunteer activities… [SELECT ALL THAT APPLY]
In-person (physically present in the location where I am doing my volunteer activities). [SKIP to SERVICE ACTIVITIES AND COMMUNITY ENGAGEMENT SECTION]
Socially distant (physically go to a location where I will do my volunteer activities but no face-to-face interaction with others, e.g., delivering food ). [SKIP to SERVICE ACTIVITIES AND COMMUNITY ENGAGEMENT SECTION]
Remote (I use technology and I do not physically go to a specific location to do my volunteer activities, e.g., using study-at-home packets or writing/reading packets).
Virtual (I use technology (phone or computer) and I do not physically go to a specific location (e.g., stay home)).
Are you satisfied with doing volunteer services remotely/virtually?
Very dissatisfied
Somewhat dissatisfied
Somewhat satisfied
Very satisfied
Overall, how easy or difficult has it been to use technology to communicate virtually with clients (e.g., hardware such as a computer or smartphone, and software programs such as Zoom or FaceTime)?
Very difficult
Somewhat difficult
Somewhat easy
Very easy
Not applicable to me
What has made it challenging to engage with clients virtually using technology like a phone or computer? [SELECT ALL THAT APPLY]
I don’t have consistent access to the proper equipment (e.g., computer, smartphone, landline telephone)
I don’t have reliable internet connection
I don’t like using technology to communicate with clients
I find it physically difficult to use the technology (e.g., poor eyesight, poor hearing, joint pain, cognitive difficulties)
I have not received sufficient guidance or training on how to use the technology
Other reason, please explain: _______________________________________
It is not challenging to engage with clients virtually using technology
I have not engaged with clients virtually using technology
What has made it easier to engage with clients virtually using technology (e.g., computer or smartphone, and software programs like Zoom or FaceTime)? [SELECT ALL THAT APPLY]
I had prior experience using the technology before I joined FGP / SCP / RSVP
I am personally interested in learning how to use the technology
I have received sufficient guidance or training on how to use the technology
Other people such as family, friends, or colleagues have helped me use the technology
Other reason, please explain:_______________________________________
Nothing has made it easier for me to use the technology
I have not engaged with clients virtually using technology
Service Activities and Community Engagement
[Note: For Question 36. Volunteers will only see the list of activities for their program –FGP/SCP/RSVP]
Please check the volunteer activities you do…
For FGP volunteers
Please check the volunteer activities you do.
Activity |
Check if YES |
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For SCP volunteers
Please check the volunteer activities you do.
Activity |
Check if YES |
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For RSVP volunteers
Please check the volunteer activities you do.
Activity |
Check if YES |
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Where do you currently provide your volunteer service activities? [SELECT ALL THAT APPLY]
Elementary/Middle schools – public
Elementary/Middle schools – private
High schools – public
High schools – private
Early education centers
Hospitals
Juvenile correctional institutions
Childcare centers
Libraries
Home of the adult or older adult
Adult daycares
Senior Centers
Food banks
Social Service programs
Health/medical centers
Other non-profit organizations
Other 1– Please describe: ________________________________
Other 2– Please describe: ________________________________
Aside from your volunteer activities through FGP / SCP / RSVP, how else have you engaged with the community you serve? [SELECT ALL THAT APPLY]
Attending local events
Participating in local government meetings (e.g., town halls)
Participating in local community organizations (e.g., school, religious, issue-based, recreational)
Networking with other individuals/organizations/partners
Collaborating with others to solve community problems
Voting in local elections
Staying informed about local news and public issues
Donating money or goods to local causes
Discussing political, societal, or local issues with others
Informally helping/doing favors for others (e.g., house sitting, watching neighbor’s children, lending tools)
Other, please describe __________________________________
Recruitment and Retention
How did you learn about FGP / SCP / RSVP? [SELECT ALL THAT APPLY]
I volunteered before with AmeriCorps Seniors
From another [FGP/SCP/RSVP] volunteer
Told by a friend
Word of mouth
Direct mailing (letters)
Community outreach talks
TV advertisement
Public interest articles
Internet (e.g., Facebook, Google Ad, YouTube)
Church
Printed brochure or poster
From AmeriCorps Seniors advertising
Another method (please explain): _____________________________________
Don’t remember
Over the next 6 months, how likely are you to continue volunteering for FGP / SCP / RSVP?
Very unlikely
Somewhat unlikely
Somewhat likely
Very likely
Volunteer Satisfaction
The next few questions ask about your satisfaction with the [FGP / SCP / RSVP] experience.
For each of the next few statements, how satisfied are you about…
(Mark (X) one box for each line.)
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Very dissatisfied |
Dissatisfied |
Satisfied |
Very satisfied |
Getting help with my volunteer activities when I need it. |
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My relationship with FGP / SCP /RSVP staff. |
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The feedback I receive on my performance as a volunteer |
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The flow of communication from FGP / SCP /RSVP staff |
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How often the program acknowledges the work I do. |
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The progress that I have seen among the clients served by my program. |
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The difference I make as a volunteer. |
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The opportunities I have to learn new skills. |
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The chance I have to utilize my knowledge and skills. |
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The friendships I have made while volunteering here. |
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What have you enjoyed the most about your volunteer experience?
Please write in: _______________________________________
_________________________________________________
Don’t know
Prefer not to answer
Covid-19
March 11, 2020, was the official date that Covid-19 was declared a pandemic. This announcement marked the start of many restrictions including mask mandates in most cities and states, school closure, working from home and remotely, and the interruption of air travel. These restrictions would last at least a year or more, depending on location.
This section asks about your volunteer experience at the start and during the declaration of the Covid-19 pandemic.
Were you a volunteer with [FGP / SCP /RSVP ] before March 2020?
Yes
No [SKIP TO – DEMOGRAPHICS SECTION]
Don’t remember [SKIP TO – DEMOGRAPHICS SECTION]
Approximately how many hours per month did you typically volunteer before March 2020?
_______________hours per month
Don’t remember
During the Covid-19 pandemic, did you continue to volunteer with your station?
Yes
No, my station closed so I could not volunteer there [SKIP TO – DEMOGRAPHICS SECTION]
No, I was concerned about the pandemic so I stopped volunteering there [SKIP TO – DEMOGRAPHICS SECTION]
Don’t remember [SKIP TO– DEMOGRAPHICS SECTION]
Which of the following measures did your station implement in response to Covid-19 (at any point during the pandemic)? [SELECT ALL THAT APPLY]
Suspended in-person activities
Social distancing
Masking/face covering
Covid-19 testing
Covid-19 vaccination
Fever screening or other symptom screening
Installed physical barriers to reduce close contact
Reduced maximum occupancy (i.e. the number of people allowed inside)
Reduced in-person volunteering hours (when in-person activities were allowed)
Rigid scheduling of in-person volunteer activities
Remote/virtual volunteer activities (not physically present with clients and not physically present at the station)
Mix of in-person and remote/virtual volunteer activities
Implemented new volunteer activities (i.e., activities that were not available before)
Nothing changed – continued doing the same in-person activities
Other (please specify): ___________________________________
How satisfied were you (as a whole) with the adjustments your station made in response to COVID-19?
Very dissatisfied
Dissatisfied
Satisfied
Very satisfied
No adjustments were made
In your own words, could you share what your service experiences were because of Covid-19?
______________________________________________________________________________________________________________________________________________________
Have you had or do you now have COVID-19?
1. YES, I was tested
2. PROBABLY YES (I THINK SO), I was not tested
5. NO [SKIP TO – DEMOGRAPHICS SECTION]
6. PROBABLY NO (I DON'T THINK SO), I have not been tested [SKIP TO – DEMOGRAPHICS SECTION]
7. NOT SURE [SKIP TO – DEMOGRAPHICS SECTION]
8. DON’T KNOW [SKIP TO – DEMOGRAPHICS SECTION]
9. REFUSE [SKIP TO – DEMOGRAPHICS SECTION]
Are you experiencing any long-term health effects from COVID-19 infection?
Yes
No
Don’t Know
Module 2: Former Volunteers |
[NOTE: Question 51 ONLY asked to FGP and SCP volunteers]
If your stipend was increased, how likely would you have continued to volunteer?
Not at all likely
Somewhat likely
Very likely
Extremely likely
[NOTE: Question 52 ONLY asked to RSVP volunteers]
If you had received a stipend from AmeriCorps Seniors, how likely would you have continued to volunteer?
Not at all likely
Somewhat likely
Very likely
Extremely likely
How much did each of the following reasons contribute to your decision to stop volunteering with FGP / SCP / RSVP? (Mark (X) one box for each line.)
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Not at all |
A little |
A lot |
A great deal |
I developed some health problems. |
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I moved. |
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I did not feel I was helping other people. |
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I was not earning extra money. |
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I did not have enough time. |
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I was not meeting new friends. |
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The stipend was not enough. |
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I was not getting the experience I wanted. |
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I was not making a difference. |
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I needed to care for a sick or frail family member or friend on a regular basis. |
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I was concerned about COVID-19 infection. |
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I did not like remote volunteering (not physically present with clients and not using technology, e.g. using study-at-home packets or manuals, or reading). |
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I was not comfortable using the technology for virtual volunteering (not physically present with clients and using technology). |
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Other reason (please specify below) |
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Other reason: _________________________________________________
Module 3: Demographics |
Please answer the following questions to help us understand about you and AmeriCorps Seniors volunteers generally.
When were you born?
Please enter two digits in month and four digits in year (e.g., 01 for January)
Month: [ ] [ ]
Year: [ ] [ ] [ ] [ ]
Do you consider yourself of Hispanic or Latino origin?
Yes
No
What race(s) do you identify most closely with? [SELECT ALL THAT APPLY]
American Indian or Alaska Native
Asian
Black or African American
Native Hawaiian or Other Pacific Islander
White
Are you: [SELECT ALL THAT APPLY]
Male
Female
I use a different term. Please write in: ____________________
Prefer not to answer
What is your current marital status?
Never married
Married / Partnered
Divorced / Separated
Widowed
Other – Please describe: ______________________________
Prefer not to answer
What is the highest grade of school you completed?
No formal education
Grades 1-11
Grade 12 (High School Diploma or GED)
Some College
Associate’s Degree
Bachelor’s Degree/College Graduate
Some graduate school
Completed a graduate/professional degree
Other – Please describe: __________________________
I don’t know
I prefer not to answer
Are you currently employed?
Yes, full time
Yes, part time
No, retired
No, currently unemployed/seeking employment
No, I have a disability
Other, please specify: _____________________
Do you serve as someone’s primary caregiver?
Yes
No
Don’t Know
Have you served in the military?
Yes
No
Do you generally live alone or with others?
Live alone [SKIP to Question 65]
Live with others
Prefer not to answer [SKIP to Question 65]
Including yourself, how many people live in your household? Please write the number in the space below.
________________________________
Prefer not to answer
How many children do you have? Please write the number of children in the space below.
Number of children: ________________________________
No children [SKIP to Question 67]
Prefer not to answer [SKIP to Question 67]
Do any of your children live within 10 miles of you?
Yes
No
Prefer not to answer
Which category best describes your total annual household income?
Less than or equal to $20,000 [SKIP to End of Survey]
Greater than $20,000
Don’t know [SKIP to End of Survey]
Prefer not to answer [SKIP to End of Survey]
[NOTE: Question 65 ONLY asked to FGP and SCP volunteers]
IF MORE THAN $20,000: Would you say it is......
Greater than $20,000 but no more than $30,000
Greater than $30,000 but no more than $40,000
More than $40,000
Don’t know
Prefer not to answer
[NOTE: Question 66 ONLY asked to RSVP volunteers]
IF MORE THAN $20,000: Would you say it is......
Greater than $20,000 but no more than $30,000
Greater than $30,000 but no more than $40,000
Greater than $40,000 but no more than $50,000
Greater than $50,000 but no more than $60,000
Greater than $60,000 but no more than $70,000
Greater than $70,000 but no more than $80,000
More than $80,000
Don’t know
Prefer not to answer
[End of Survey]
Thank you again for taking the time to participate in the AmeriCorps Seniors survey.
The JBS evaluation team will only use your responses for research and statistical purposes
Just to make sure that you receive your gift card, could you provide your contact information.
First Name: _________________________________________________
Last Name: _________________________________________________
Street Address: ___________________________________________________
__________________________________________________________
City: ____________________ State: ___________ Zip: ____________
Phone: _______________________________________________________
E-mail: _______________________________________________________
Paperwork Reduction Act Statement: According to the Paperwork Reduction Act of 1995 (Pub. L. 104-13) (PRA), no persons are required to respond to a collection of information unless such collection displays a valid Office of Management and Budget (OMB) control number. A Federal agency cannot conduct or sponsor a collection of information unless it is approved by OMB under the PRA, and displays a currently valid OMB control number, and the public is not required to respond to a collection of information unless it displays a currently valid OMB control number. See 44 U.S.C. 3507. The public reporting burden for this voluntary collection of information is estimated to at 30 minutes per response, including time reviewing and completing the collection of information. Interested parties are encouraged to send comments regarding the burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to AmeriCorps Information Collection Clearance Officer, 250 E Street, SW, Washington, DC 20024. Note: Please do not return the completed survey to this address, however.
File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
Author | Appel, Elizabeth |
File Modified | 0000-00-00 |
File Created | 2024-08-05 |