Compendium of Questions

Topic Area 1: Respondent Characteristics

Topic Area 2: Traveler Information (TINFO)

Topic Area 3: Trip Behaviors

Topic Area 4: Transportation Use and Travel Related Conditions

Topic Area 5: Assessment of Visitor Experience

Topic Area 6: Economic Impact and Visitor Spending/Costs (ECON)

Gender (GEN)

Age (AGE)

Ethnicity and Race (ETH/RACE)

Language (LANG)

Education (EDU)

Income (INC)

Employment Status (EMP)

Employee Commute (EMPLOYEE)

Marital Status (MAR)

Household Characteristics (HOU)

Residence/Type of Community (RES)

Transit Use (TRANSIT)

Boat Ownership/Use (BOAT)

Group Characteristics (GROUP)

Visitation History (VHIS)

Knowledge (KNOW)

Contact (CONTACT)

Trip Purpose/Motivation (TPURP)

Trip Planning (TPLAN)

Trip Duration and Accommodations (TDUR)

Trip Activity (TACT)

Trip Destinations and Routes (TDEST)

Future Visitation (FUT)

Use of Transportation Modes TO and WITHIN FLMA sites (TRANUSE)

Shuttle Use (SHUTTLE)

Parking Locations and Conditions (PARKING)

Traffic Conditions (TRAFFIC)

Evaluation of General Travel Experiences and Transportation-Related Facilities, Conditions and Services (EVAL)

Crowding Issues (CROWD)

Evaluations Related to Boating/Water Conditions (EVALBOAT)

Evaluation of Shuttle Service (EVALSHUTTLE)

Future Use of Shuttle Service and Service Preferences (SHPREF)

Opinions about System Management and Overall Visitor Preferences (e.g., Improvements) (MGMTPREF)

Evaluation of Safety (SAFE)

Evaluation of Resource Protection (RESPRO)

Perception of Soundscape (SOUND)

General Trip Planning

Traffic and Travel Information

Technology

Signs

Information about Shuttle Services

Routes Used

Use of Non-Motorized Transportation

Use of Trails

Backountry

Non-motorized/Trails

Parking and Traffic Conditions

Boating and Marinas

Federal Land Management Agencies Surveys Included in the Compendium

This Compendium includes a set of survey questions compiled in support of the “Interagency Programmatic Clearance for Federal Land Management Agencies (FLMAs) Collaborative Visitor Feedback Surveys on Recreation and Transportation Related Programs and Systems.” The purpose of this project is to collect information that will help the FLMAs, including the Bureau of Land Management (BLM), U.S. Fish and Wildlife Service (USFWS), National Park Service (NPS), U.S. Forest Service (USFS) and U.S. Army Corps of Engineers (USACE) improve transportation conditions and recreation and resource management on the respective FLMAs and jointly at area, state, regional, and/or national scales.

The Compendium is divided into 6 key topic areas:

Respondent characteristics
Traveler Information
Trip Behaviors
Transportation Use and Travel Related Conditions
Assessment of Visitor Experience
Economic Impact and Visitor Spending/Costs

Each topic area is further subdivided into subsections, so that users can more easily locate questions (see Table of Contents). Each question has its own unique identifier. Most of the questions included in this Compendium were drawn from surveys that were previously approved by the Office of Management and Budget (OMB) (see the complete list of surveys on the next page).

References to specific sites (e.g., “Colonial National Historical Park” or “Tongass National Forest”) or to types of sites (e.g., “park,” “lake” or “forest”) have been removed and replaced with either an “[X]” or “[site].” For many questions (generally those pulled from the NPS Pool of Known Questions), specific response categories are not provided; instead, “area specific list” or “site specific list” is used to designate the response categories. In this way, FLMAs can customize the survey according to their needs.

Agency	Survey Title	OMB Approval Number
BLM	National Visitor Use Survey (Annual sample)	0596-0110
BLM	National Visitor Use Survey – Economics (Annual sample)	0596-0110
BLM	National Visitor Use Survey – Visitor Satisfaction (Annual sample)	0596-0110
NPS	Acadia On-Site Interview (2013)	1024-0224
NPS	Acadia Passenger Characteristics and Experiences with the Island Explorer Bus (1999)	1024-0224
NPS	Acadia Traveler Survey (2003)	1024-0224
NPS	Colonial National Historical Park (COLO) Visitor Motorist Survey (2010)	1024-0224
NPS	Colonial National Historical Park (COLO) Shuttle Service Visitor Survey (2009)	1024-0224
NPS	Comprehensive Survey of the American Public
NPS	Cumberland Island National Seashore (CUIS): The Lands and Legacies Tour Visitor Study (2012)	1024-0224
NPS	Denali National Park (DENA) Transportation Effects on Soundscape Experience (2011)	1024-0224
NPS	Denali National Park (DENA) Stated Choice Survey (2009)	1024-0224
NPS	Estes Park Travel Survey (2011)	1024-0224
NPS	Full Circle Trolley Survey	1024-0224
NPS	Glacier National Park - Hiker Survey (2013)	1024-0224
NPS	Grand Canyon National Park Tusayan Shuttle Pilot Passenger Survey (2008)	1024-0224
NPS	Grand Teton National Park (GRTE): Non-Motorized Survey (2010)
NPS	Grand Teton National Park (GRTE) Transit Survey (2007)	1024-0224
NPS	ITS Opportunities in California Parks (surveys at Golden Gate and Sequoia and Kings Canyon in 2002)	1024-0224
NPS	Mount Rainier National Park (MORA) Instrument B – Transportation Effects on Soundscape Experience (2011)	1024-0224
NPS	Mount Rainier National Park (MORA) Instrument C – Transportation Effects on Auto Touring Experience, Park Roads (2011)	1024-0224
NPS	Mount Rainier National Park (MORA) Instrument D – Transportation Effects on Auto Touring Experience, Scenic Overlooks (2011)	1024-0224
NPS	Mount Rainier National Park (MORA) Instrument E – Transportation Effects on Park Shuttle Experience (2011)	1024-0224
NPS	Muir Woods Shuttle Evaluation Report (2012)	1024-0224
NPS	National Capital Parks Central Washington D.C. Visitor Transportation Survey (2003)	1024-0224
NPS	NPS Pool of Known Questions	1024-0224
NPS	Pinnacles National Monument - Visitor Survey (2013)	1024-0224
NPS	Roosevelt- Vanderbilt National Historic Sites: Roosevelt Ride Survey (2010)	1024-0224
NPS	Roosevelt- Vanderbilt National Historic Sites: Roosevelt Ride Survey (2014)	1024-0224
NPS	Sequoia and Kings Canyon National Park Visitor Survey (2012)	1024-0224
NPS	Transportation and Visitation to National Parks (2013)	1024-0224
NPS	Understanding and Managing Soundscapes in National Parks: Sequoia and Kings Canyon National Parks Visitor Use Survey (2009)	1024-0224
NPS	Yellowstone National Park Traveler Information and Transit Survey (2010)	1024-0224
USACE	Aquatic Plants, Recreation, and Lake Residents	0710-0001
USACE	Beach Questionnaire (2009)	0710-0001
USACE	Beach Recreation Questionnaire (2009)	0710-0001
USACE	Boat Survey (2009)	0710-0001
USACE	Campground Questionnaire (2009)	0710-0001
USACE	Customer Service Survey (2009)	0710-0001
USACE	Ethnic Minority User Survey (2009)	0710-0001
USACE	Lake Residents Recreation Survey (2009)	0710-0001
USACE	Lake Visit Expenditure Survey (2009)	0710-0001
USACE	Lake Visitor Survey (2009)	0710-0001
USACE	NRM Park Ranger Community of Practice Survey (Employee Survey) (2010)	N/A
USACE	Recreation Respondent Profiles (2009)	0710-0001
USACE	Recreation Sites (2009)	0710-0001
USACE	River Recreation Quality Questionnaire(2009)	0710-0001
USACE	Slip Renter Survey (2009)	0710-0001
USACE	Small Boat Survey (2009)	0710-0001
USACE	USACE Online Survey (Annual)	0710-0001
USACE	Visitor Center Exit Survey	0710-0001
USACE	Visitor Comment Card	0710-0001
USFS	Arapaho and Roosevelt National Forests (ARNF) Guanella Pass Visitor Survey (2013)	0596-0232
USFS	Arapaho and Roosevelt National Forests (ARNF) Mount Evans Visitor Survey (2013)	0596-0232
USFS	Brainard Lake Recreation Area Visitor Survey (2013)	0596-0232
USFS	Indian Peaks Wilderness Visitor Survey (2013)	0596-0232
USFS	National Visitor Use Survey (Annual sample)	0596-0110
USFS	National Visitor Use Survey – Economics (Annual sample)	0596-0110
USFS	National Visitor Use Survey – Alaska (2000-2003)	0596-0110
USFS	Appalachian Mountain Club (AMC) Transportation Survey (2010)
USFS	Appalachian Mountain Club (AMC) Transportation Survey for Riders of the AMC Hiker Shuttle (2010)
USFS	Sawtooth National Recreation Area (SNRA) Stanley Idaho to Redfish Lake Area Trail Survey
USFWS	Arctic National Wildlife Refuge Visitor Survey (2009)	0596-0208
USFWS	Regional Alternative Transportation Evaluation Refuge Questionnaire (Employee Survey) (conducted in different regions, 2010-2012)	N/A
USFWS	National Wildlife Refuge Visitor Survey (2010-2011, 2012)	1018-0145
USFWS	National Wildlife Refuge Visitor Survey – Nonrespondents (2010-2011, 2012)	1018-0145

The questions in this section ask visitors their personal and/or group socio-demographic information to better understand the populations visiting the site(s) and using the transportation system. In addition to relevant demographic information, questions regarding user group characteristics, visitation history and knowledge are also included. In addition, these questions will be used for analysis purposes to help us assess transportation performance among different sub-groups of users.

GEN1: What is your gender? Please mark (•) one.

 Male

 Female

 Other (OPTIONAL Response Category)

GEN2: Are you:

Male

 Female

GEN3: What is your sex?

Male

Female

GEN4: Now I would like to collect age and gender information on everyone in your group. (record everyone in group- if more than 4 people do 1st four with most recent birthday)

Person Interviewed: Person 2: Person 3: Person 4:

Gender: Male/ Female Male/ Female Male/ Female Male/ Female

Age:

(1) under 16 (1) under 16 (1) under 16 (1) under 16

(2) 16-19 (2) 16-19 (2) 16-19 (2) 16-19

(3) 20-29 (3) 20-29 (3) 20-29 (3) 20-29

(4) 30-39 (4) 30-39 (4) 30-39 (4) 30-39

(5) 40-49 (5) 40-49 (5) 40-49 (5) 40-49

(6) 50-59 (6) 50-59 (6) 50-59 (6) 50-59

(7) 60-69 (7) 60-69 (7) 60-69 (7) 60-69

(8) 70+ (8) 70+ (8) 70+ (8) 70+

NOTE: This section only includes questions on the age of the respondent. See the section, “GROUP” for questions that measure the age of members in the respondent’s personal group.

AGE1: What is your age?

Under 18

18 – 24

25 – 34

35 – 44

45 – 54

55 – 64

65+

AGE2: Age:

Under 25

25 - 44

45 - 61

62+

AGE3: How old were you on your last birthday? ____________________YEARS OLD

AGE4: Age: ____________________

ETH/RACE1: Which categories describe you? (Check all that apply)

White

Hispanic, Latino(a), or Spanish origin

Black or African American

Asian

American Indian or Alaskan Native

Middle Eastern or North African

Native Hawaiian or Other Pacific Islander

Some other race, ethnicity or origin, please specify: ____________________

ETH/RACE2: Are you Hispanic or Latino(a)?

Yes

No

ETH/RACE3: Are you (choose one)?

Hispanic or Latino(a)

Not Hispanic or Latino(a)

Refused

ETH/RACE4: What ethnicity do you consider yourself? (please mark one)

Hispanic or Latino(a)

 Not Hispanic or Latino(a)

ETH/RACE5: Are you or members of your personal group Hispanic or Latino(a)? Please mark (•) for you and each group member.

	Yourself	Member #2	Member #3	Member #4	Member #5	Member #6	Member #7
Hispanic or Latino(a)?
Not Hispanic or Latino(a)

ETH/RACE6: For you only, are you of Middle Eastern/Arab ancestry/descent? (Select one)

Yes, of Middle Eastern/Arab ancestry/descent

No, not of Middle Eastern/Arab ancestry/descent

ETH/RACE7: Which of these categories best indicates your race? Answer only for yourself. Please select one or more.*

American Indian or Alaska Native

Asian

Black or African American

Native Hawaiian or other Pacific Islander

White

Other, please specify: ____________________

Refused

ETH/RACE8: What is your race? What is the race of each member of your personal group? Please select one or more for you and each group member.

	Yourself	Member #2	Member #3	Member #4	Member #5	Member #6	Member #7
American Indian or Alaska Native
Asian
Black or African American
Native Hawaiian or other Pacific islander
White

LANG1: When visiting an area such as [site], what languages do you and most members of your personal group prefer to use for the following?

Speaking:  English  Other (Specify)

Reading:  English  Other (Specify)

LANG2: In your opinion, what services in the [site] need to be provided in languages other than English? Please specify a service or select none.

Services in other language, please specify: ____________________

None

LANG3: Which one language do you and members of your personal group primarily use to communicate with each other?

 English  Other (Specify) ____________________

LANG4: Would you or any member of your personal group prefer to receive information about [NPS site, programs, services, etc.] in languages other than English?

Yes

No

b) If YES, which language(s)? ____________________

LANG5: What language (if any other than English) is frequently spoken in your Home?

 English only

 Language other than English, please specify: ____________________

EDU1: Please indicate the highest level of education you have completed. Please mark (•) only one.*

Less than high school

High school graduate/GED

Vocational or Technical School certificate

Some college

Associate’s Degree (two year college degree)

Bachelor’s degree (four year college degree)

Graduate degree or professional degree (MA, MS, PhD, JD, MBA etc.)

EDU2: What is your highest year of formal schooling? (please circle one number)

1	2	3	4	5	6	7	8	9	10	11	12	13	14	15	16	17	18	19	20+
(elementary)					(junior high or middle school)			(high school)				(college or technical school)				(graduate or professional school)

INC1: Which category best represents your annual household income (before taxes) last year? Please mark (•) one.

Less than $25,000

$25,000-$34,999

$35,000-$49,999

$50,000-$74,999

$75,000-$99,999

$100,000-$149,999

$150,000-$199,999

$200,000 or more

Do not wish to answer

INC2: a) Did your household take any unpaid vacation or take unpaid time off from work to come on this trip?

Yes

No

b) How much income did your household forgo to make this trip? ____________________

INC3: How many members of your household contribute to paying the household expenses?

____________________persons

EMP1: What is your current employment status?

Full-time employed

Part-time employed

Self-employed

Homemaker

Student

Not currently employed

Unable to work/disabled

EMP2: Employment Status: Are you currently…? (Check all apply)

Employed full-time

Employed part-time

Self-employed

Out of work and looking for work

Out of work but not currently looking for work

A Homemaker

A Student

Military

Retired

Unable to work

These questions were designed to obtain information about the commute and work schedules of employees who work on Federal Lands.

EMPLOYEE1: How many days a week do you commute to your workplace in [Site]?

1 day
2 days
3 days
4 days
5 days
6 days
7 days
Other, please specify: ____________________

EMPLOYEE2: Which of the following options best describes your work schedule?

5 day work week (full-time)
Compressed work week (e.g. 4 day work week, 10 hour day)
Part-time, please list number of days per week ____________________
Other, please specify: ____________________

EMPLOYEE3: Do you have the option to telework (i.e., work from home or some other location)?

EMPLOYEE4: In general, how often do you telework (i.e., work from home or some other location)?

5 days per week
4 days per week
3 days per week
2 days per week
1 day per week
A few days per month
Less than monthly
Never

EMPLOYEE5: Please estimate the distance one-way from your home to your workplace

0-5 miles
5.1-10 miles
10.1-20 miles
20.1-50 miles
More than 50 miles

EMPLOYEE6: Please estimate how many minutes it usually takes you to get from home to work.

Less than 15 minutes
15-29 minutes
30-44 minutes
45-59 minutes
60-90 minutes
More than 90 minutes

EMPLOYEE7: Did you travel to your workplace in [site] at least ONE day LAST WEEK?

EMPLOYEE8: a. How did you get to your workplace in [Site] LAST WEEK? (Check one box for each day of the week). If you used more than one mode of transportation, choose the one used for the greatest distance below.

Mode	Monday	Tuesday	Wednesday	Thursday	Friday
Drove alone (including car, truck, moped or motorcycle)
Carpool (2-6 people)
Vanpool (7-15 people)
[X] Shuttle
Public Transit (e.g. X)
Bicycle
Walk
Taxi/Uber/Lyft
Did not commute/Other mode (e.g. vacation, telecommute)

b. If you used more than one mode of transportation, choose the one used for the second greatest distance below.

Mode	Monday	Tuesday	Wednesday	Thursday	Friday
Only used one mode of transportation
Drove alone (including car, truck, moped or motorcycle)
Carpool (2-6 people)
Vanpool (7-15 people)
[X] Shuttle
Public Transit (e.g., X)
Bicycle
Walk
Taxi/Uber/Lyft
Did not commute/Other mode (e.g. vacation, telecommute)

EMPLOYEE9: What time did you usually arrive at your workplace in [Site] LAST WEEK?

EMPLOYEE10: What time did you usually leave your workplace in [Site] LAST WEEK?

EMPLOYEE11: If you carpooled to [Site], how many people were in the vehicle as you entered the [Site] grounds, including the driver? (on average for the week): ____________________

EMPLOYEE12: Which of the following commute alternatives to driving alone would you be most willing to try, even if only occasionally? (Check one response)

I already use commute alternatives most of the time
Carpool
Vanpool
Public transit
Bike
Walk
[add site-specific alternatives]
None – Nothing would encourage me to use a commute alternative
None – I use my vehicle for work related trips
Other, please specify: ____________________

EMPLOYEE13: Which of the following would encourage you to drive to work less often? (Check up to 3)

I already use commute alternatives most of the time
Employer/fleet vehicle available for work use (i.e. to drive to meetings)
Increased availability of car share vehicles for personal use
Shared electric scooters available for personal use
Shared bicycle available for day use
Financial subsidies/incentives for using alternative modes
More information about commute alternatives
Free taxi ride home in an emergency
Assistance finding a carpool/vanpool
Better public transit service in [site]
Better public transit service near my home
Better X shuttle service
Better bicycle/pedestrian access
Bicycle lockers/showers at work
A more flexible work schedule
Better on-site services (retail, banking, etc.)
Nothing would encourage me to use a commute alternative
Other, please specify: ____________________

EMPLOYEE14: If parking cost $10.00 per day at the [Site], would you consider using a commute alternative to avoid this parking expense?

Yes
No
I do not drive to the [Site]

EMPLOYEE15: How likely are you to participate in a [Site]-wide carpool program if it were organized through a carpooling smartphone app?

Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Not sure

EMPLOYEE16: How likely are you to use a carpooling smartphone app if you received a discount on parking?

Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Not sure

EMPLOYEE17: Approximately how many times per month do you use a taxi service for travel to/from the [Site], including services like Uber or Lyft? ____________________

EMPLOYEE18: Who is your employer?

Name of company, business, or other employer: ____________________

EMPLOYEE19: What is your work address? ____________________

EMPLOYEE20: What is your work/school ZIP code?

MAR1: Are you single, married, living with a life partner, divorced or widowed?

Single
Married
Living with a life partner
Divorced
Widowed

HOU1: How many people are in your household? ____________________

HOU2: Including yourself, how many people live in your household?* ____________________

HOU3: How many children under 12 currently live in your household? ____________________

HOU4: How many children under the age of 18 are living in your household?

None
One
Two
Three
Four
Five
Six
More than six

HOU5: How many drivers live in your household? ____________________

HOU6: How many automobiles does your household have? ____________________

HOU7: How many of your household’s automobiles are typically used daily? ____________________

RES1: Where do you live?*

City ____________________State____________________ZIP ____________________

Country (if not US) ____________________

RES2: Do you live in the United States or Canada?

Yes  What is your home state/province ____________________

What is your ZIP code/postal code ____________________

No What country do you live in? ____________________

RES3: For you and your personal group on this visit, please provide the following information. (If you do not know the answer, leave blank.)

	U.S. ZIP Code	Or name of country other than U.S.
Yourself
Member #2
Member #3
Member #4
Member #5
Member #6
Member #7

RES4: In which village or town do you live? ____________________

RES5: What is the ZIP code of your primary residence? ____________________ (write in)

RES6: Address: ____________________

RES7: Do you live in the local area (within approximately [X] miles of the [site])?

Yes
No - How much time did you spend in the local communities on this trip? Hours:____________________or Days: ____________________

RES8: Are you a seasonal resident of [location]? No Yes

If yes, where is your other residence: ____________________ (city, state, ZIP)

RES9: About how far from home did you travel for this trip? ____________________miles

RES10: On average, how far is it from your home to the places where you usually [activity]? ____________________miles

RES11: How long have you lived in the community where you now live? ____________________years

RES12: Which region of the country do you live in?

Midwest – (IA, IL, IN, KS, MI, MN, MO, ND, NE, OH, SD, WI)

Northeast – (CT, DC, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VT)

Southeast – (AL, AR, FL, GA, KY, LA, MS, NC, SC, TN, VA, WV)

Southwest – (AZ, NM, OK, TX)

West – (AK, CA, CO, HI, ID, MT, NV, OR, UT, WA, WY)

RES13: In which region of [X] do you live? (Check one response.) Not including the region you live in, how often do you travel to each of the other regions listed below? (Check one response for each region.) [SHOW MAP OF REGIONS]

How often travel to other regions:______________

Less than Don’t

Live Weekly Monthly Yearly Once Never Know

Southeast ___ ____ ____ ____ ___ ___ ___
Southcentral ___ ____ ____ ____ ___ ___ ___
Southwestern ___ ____ ____ ____ ___ ___ ___
Western ___ ____ ____ ____ ___ ___ ___
Interior ___ ____ ____ ____ ___ ___ ___
Northern ___ ____ ____ ____ ___ ___ ___

RES14: In what type of community do you now live?

In a small town (less than 2,500 people)
In a town or small city (between 2,500-25,000 people)
In a city (between 25,000 and 100,000 people,
In a large city (100,000 to 1 million people)
In a major city or metropolitan area (over 1 million people)

RES15: How would you describe your primary residence or community? (Check one)

Large city with 250,000 or more people
City with 100,000 to 249,999 people
City with 50,000 to 99,999 people
Small city with 25,000 to 49,999 people
Town with 10,000 to 24,999 people
Town with 5,000 to 9,999 people
Small town with < 5,000 people
A farm or rural area

RES16: Would you describe the area you live in as:

Urban City
Suburban
Small town
Rural
Not sure

RES17: In which [Site] neighborhood do you live?

[list of site-specific neighborhoods]
Other, please specify: ____________________

TRANSIT1: Which of the following best describes how often you use public transportation at home?

Never
Less than monthly
At least once a month
At least once a week
Almost everyday

TRANSIT2: Which of the following best describes how often you use any type of local bus transit at home? (Please check one)

Never
Less than monthly
At least once a month
At least once a week
Almost everyday

TRANSIT3: How far from [the station] is the nearest transit service, such as a local bus stop or train station?

Less than 1/2 mile
1/2 to 1 mile
1 to 3 miles
More than 3 miles

TRANSIT4: If you used public transportation last week, which public transit service did you use? (Check all that apply and indicate route numbers)

List of site-specific public transit services

TRANSIT5: When you use [X shuttle service] or public transit (e.g. Y), how do you look up real-time departure times on your cell phone? (Check all that apply)

I do not take public transportation
I do not own a cell phone
I do not look up real-time departures on my cell phone
I call 511
I text the stop # to 511
NextBus
Google Maps
Swiftly (smartphone app)
Transit App (smartphone app)
[add site-specific response categories]
Other, please specify: ____________________

TRANSIT6: If you live in [X], what would encourage you to take [Y public transit] or take it more often? (Check up to 3)

I already use [Y] most of the time
Assistance finding the best [Y] routes
Commuter benefit program that provides pre-tax funds or stipend for Y
Ability to load Clipper card or purchase monthly passes in Presidio
More frequent Y service
More direct service from my neighborhood/city to the [Site}
Nothing would encourage me to take [Y] more often
Other, please specify: ____________________

BOAT1: Do you own a boat registered in the State of [state]? Yes No

BOAT2: Have you ever rented space for your boat at a marina for one month or more? Yes No

BOAT3: Would you consider renting a marina space at Lake (PROJECT LAKE), if a space were available for your boat?

YES
NO [Mark One Box Below]

If you answered NO, would you ...

Use the launch ramps at Lake (PROJECT LAKE)?
Use rental marina space at another lake or river?
- If so, where?
- Lake/River____________________Nearest Town ____________________State____________________
Use the launch ramps at another lake or river?
- If so, where?
- Lake/River____________________Nearest Town ____________________State____________________
Other, please specify: ____________________

BOAT4: If you were to rent marina space at (PROJECT LAKE), which type would you prefer? (Mark Only One)

Mooring Buoy
Open Slip
Covered Slip
Dry Storage

BOAT5: Mark the category which best describes the type of boat that you now own or plan to own in the near future. (If you presently own more than one boat, answer for the boat that you use most.)

a. Boat type:

Outboard
Sailboat
Inboard
Auxiliary Sailboat
Inboard/Outboard
Other, please specify: ____________________

b. Boat Manufacturer____________________

c. Model ____________________

d. Year ____________________

e. What is the length of your boat (overall)? Ft.__ In.____

f. What is your boat draft (depth of boat in water)? Ft.__ In.____

g. What is the beam (width) of your boat? Ft.__ In.____

BOAT6: Check the boxes corresponding to any of the following equipment you own.

Non-motorized boat (kayaks, canoes, rafts)
Motor boat
Snowmachine
ATV/ Motorbike
RV
Airplane
Jet ski
Other, please specify: ____________________

This section includes questions on type of group, group size, the ages of group members, mobility issues among group members, and other group characteristics.

GROUP1: On this visit, what kind of personal group (not guided tour/educational/other organized group) were you with? (please check only one response)

Alone
Family
Friends
Family and Friends
Business associates
Other, please specify: ____________________

GROUP2: Are you and your personal group traveling with any larger, organized group (e.g. tour, scouts, club, school, church, etc.)?

GROUP3: On this visit, were you and your personal group with the following type of organized groups?

	YES	NO
Commercial guided tour group
Outfitter/Guide
School/educational/club group
Other organized group (such as business group, scout group, etc.)

GROUP4: Have you or do you plan to purchase any of the following kinds of guided tours while in this region on this trip (check all that apply).

Local day cruises

Flightseeing_
Guided fishing
Guided hunting
Wildlife viewing
Historical/cultural sites
Other, please specify: ____________________
None

GROUP5: On this trip to [X] are you traveling independently or as part of a pre-purchased guided tour group?

Independently
Part of a guided tour
Both

GROUP6: How many people were in your [personal, organized, tour] group, including you?

Number of people________

GROUP7: Including yourself, how many people in your personal travel group are (please fill in the number of persons in each applicable age group):

5 years and under
6-12 years
13-18 years
19-29 years
30-44 years
45-64 years
65 or older

GROUP8: Including yourself, how many people are in your personal group on this trip to [X]?

Number of People____________________

Are there any children under the age of 16 in your personal group on this trip to [X]? (Check one box)

Yes (Number of children) ____________________
No

GROUP9: For you and your personal group on this visit, please provide the following. (If you do not know the answer, please leave blank).

	Current Age:	U.S. ZIP Code or name of country other than U.S.	Number of visits named to [site] (including this visit)
	Current Age:	U.S. ZIP Code or name of country other than U.S.	Past [n] months	Lifetime
Yourself
Member #2
Member #3
Member #4
Member #5
Member #6
Member #7

GROUP10: How many people are in your group today, including yourself?

Adults (18 and older): ____________________

Children (under 18): ____________________

GROUP11: On this visit, how many children are in your personal group?

Children under six years old: ____________________

Children six to nine years old: ____________________

Children 10 to 18 years old: ____________________

GROUP12: On [Survey Date] at the time you were surveyed, you indicated that [N People] person(s) including yourself were traveling in the vehicle. Did any other persons, traveling in other vehicles, visit [site] with you that day?

a) How many additional persons?

b) In how many different vehicles, did these additional persons travel when they visited this lake with you that day?

GROUP13: How many people (including you) traveled here in the same vehicle as you?

How many of those people are less than 16 years old?

GROUP14: Does anyone in your personal group have a physical condition or personal limitation that made it difficult to access or participate in [site] activities or services?

If YES, on this visit what activities or services did the person(s) have difficulty accessing or participating in? (Please describe): _________________________

Because of the physical condition, which specific difficulties did the person(s) have? Please check all that apply.

Hearing (difficulty hearing ranger programs, bus drivers, audio-visual exhibits or programs, or information desk staff even with hearing aid)
Visual (difficulty in seeing exhibits, directional signs, visual aids that are part of programs even with prescribed glasses or due to blindness)
Mobility (difficult in accessing facilities, services, or programs even with walking aid and/or wheelchairs)
Other (Please specify)

GROUP15: Are there any individuals in your immediate travel party who can only walk limited distances because of their age or a physical condition?

[If yes]: Which of the following limit the distance that one or more members of your group can walk? (Check all that apply)

pain/discomfort
use a wheelchair
use a walker or cane
use a stroller to carry children
have a breathing/respiratory condition
have small children
prefer not to walk
other

GROUP16: Do you or does anyone in your personal group use anything to help them walk or get around, such as a cane, seeing-eye dog, or wheelchair?

Yes
No
Don’t Know

GROUP17: Does you or anyone in your personal group use a…

	Yes	No	Don’t know
Cane?
Walker?
White cane?
Seeing-eye dog or other K-9 assistance?
Crutches
Motorized Scooter?
Manual Wheelchair?
Motorized Wheelchair?
Anything else? __________

GROUP18

Did you and your personal group use any of the special needs equipment available at [Site]?

YES

NO

GROUP19

If you or any one in your group used any of the special needs equipment available at [Site] did you find the equipment easy to use?

YES

NO

GROUP20

If [SITE] were to have [special needs equipment, e.g., electric golf cart] available for visitors, is there anyone in your group who would be likely to use it?

YES

NO

GROUP21: Are you traveling with a pet today?

No
Yes, please specify pet type(s): ____________________

VHIS1: Please tell us how many times you visited the following public land units in the past 12 months. Do not count visits that include commuting through public lands and working in public lands.

VHIS2: In general, how often do you use each of the following Federal public lands, either traveling through them, or participating in activities on them, such as hunting or fishing? (Check one response for each item.)

More than

Once About once About once Less than Don’t

per week per week per month Monthly Never Know

a. Bureau of Land Management ___ ___ ___ ___ ___ ___

b. U.S. Fish and Wildlife Service ___ ___ ___ ___ ___ ___

c. National Park Service ___ ___ ___ ___ ___ ___

d. U.S. Forest Service ___ ___ ___ ___ ___ ___

VHIS3: Where did you go on your most recent visit to a public lands?

________________________________

VHIS4: How often do you generally visit [National Parks, National Forests, National Wildlife Refuges, Scenic and Wild Rivers, etc.]?

Not at all

Once or twice per year

Several times per year

Not sure

VHIS5: Have you visited [site] before today?

YES

NO

[If Yes] Approximately how many times have you visited [during specific time period]?

Number of prior visits: ____

VHIS6: How many times have you visited [site] in the last [x] months? ______ (Including today)

VHIS7: How many years have you been visiting [site]?

___years

This is my first visit

VHIS8 When was your first visit to {SITE}?

Month:___________________ Year:___________________

VHIS9: Please mark (•) all [the seasons/days of week/times of day] that you and your group have visited [site].

Response for season:

Winter	Spring	Summer	Fall
□	□	□	□

Response for day of week:

Weekdays	Weekends	Both weekdays and weekends
□	□	□

Response for time of day:

Mornings (sunrise to 10 a.m.)	Mid-day (10 a.m. to 2 p.m.)	Late afternoon (2 p.m. to 6 p.m.)	Evenings (6 p.m. to sunset)	Night (sunset to sunrise)
□	□	□	□	□

Mornings

(sunrise to 10 a.m.)

Mid-day

(10 a.m. to 2 p.m.)

Late afternoon

(2 p.m. to 6 p.m.)

Evenings

(6 p.m. to sunset)

Night

(sunset to sunrise)

□

VHIS10: How long have you been visiting [site]?

This is my first visit
Less than 1 year
1 to 5 years
6 to 10 years
More than 10 years

VHIS11: How would you describe the frequency of your visits to the [X] area?

First time visitor
Infrequent visitor (once every five to ten years)
Occasional visitor (once every one to four years)
Regular visitor (1-3 times a year)
Frequent visitor (4 or more times per year)
I live in the [X] area

VHIS12: Is this your first visit to this [site]?

YES

NO

If no, how many other times have you visited this area in the last 12 months? (Enter number)

VHIS13: How many day trips have you made to [either the X or Y] primarily for recreation within the past 12 months; first within 50 miles of your home and then more than 50 miles from your home?

None
Don't Know

Within 50 miles of home to [X] ____________________Trips

More than 50 miles from home to [X]: ____________________Trips

Within 50 miles of home to [Y] ____________________Trips

More than 50 miles from home to [Y] ____________________Trips

VHIS14:

Have you used a boat or plane (either private or chartered) within the past 12 months to access backcountry areas of [X or Y]?

YES

NO

[IF YES]: How many such trips have you made to [either X or Y] in the past 12 months by either boat or plane?

Don't Know

By boat to [X]: ____________________Trips

By plane to [X]: ____________________Trips

By boat to [Y]: ____________________Trips

By plane to [Y]: ____________________Trips

VHIS15:

How many of [these trips] to a national forest were to a national forest cabin as a destination?

None
Don't Know

Number of trips____________________

VHIS16: How many outdoor recreation trips did you take in the last 12 months (for such activities as hunting, fishing, wildlife watching, etc.)?

VHIS17: How many times in the past 12 months have you traveled by non-motorized modes [on any portion of the road from X to X]/[in (site)] (not including this visit)?

Never
Once
Twice
3-5 times
6-10 times
More than 10 times

VHIS18: How many years have you been boating on [X] Lake?

VHIS19: Have you boated at [site] before today?

YES

NO

VHIS20: We are interested in knowing if there are any specific places or sites you used to visit but no longer visit, or have changed the time when you visit, due to too much crowding, noise, commercial activity, fewer fish, etcetera. Write in the site and briefly explain why you do not visit at certain times or altogether.

Example: Site Russian River There is too much crowding during weekends, so I visit during weekdays
Site _____________
Site _____________
Site _____________

KNOW1: Prior to this visit, were you and your personal group aware of [site]?

Yes
No
Not sure

KNOW2: Prior to this visit, were you and your personal group aware that [site] is managed by [X}?

Yes
No
Not sure

KNOW3: Who do you think manages this area?

Bureau of Land Management

Department of Fish and Game

Parks and Recreation

National Park Service

U.S. Forest Service

More than one

Don't know

KNOW4: The [X] manages [site]. [Other land management agency] manages land [near (e.g. east, south, etc.)] of the [site]. Prior to this visit, were you aware that two different organizations administer these sites? Please mark (•) only one.

Yes, aware sites were managed by two different organizations
No, thought both sites were managed by the [land management agency]
No, thought both sites were managed by [other management agency]
Didn’t know who managed either site

KNOW5: Before you were contacted to participate in this survey, were you aware that [general site name, e.g., national forests]… (please mark one answer for each item below)

…are managed by the [FLMA agency]?	 Yes	 No
…have the primary mission of [FLMA mission]?	 Yes	 No

KNOW6: Prior to this visit to [site], were you and your personal group aware of the difference between a [agency or type area] and a [agency or type area]? Please mark (•) only one.

Yes
No
Not sure

KNOW7: How familiar are you with each of the following aspects of [RESOURCE ISSUE] at [site]? Please select one response for each issue.

How familiar are you with:	Not at all familiar	Slightly familiar	Somewhat familiar	Very familiar
[FACT ABOUT RESOURCE ISSUE]				
[FACT ABOUT RESOURCE ISSUE]				
[FACT ABOUT RESOURCE ISSUE]				
Rule/regulation related to [RESOURCE ISSUE] at [Site]				
Park purpose and mission of [Site]				

KNOW8: Prior to this visit, were you and your personal group aware of the following nearby [public land sites (ex: National Park Service sites)]?

a) If you were aware of these sites prior to this visit, please mark (•) all sites you were aware of in column a.

b) If you were not previously aware of these sites, how did you and personal your group find out about them on this visit? Please mark (•) all that apply in column b.

c) Have you and/or your personal group members ever visited these sites? Please mark (•) all that apply in column c.

a) Prior to visit, aware of site?

b) Find out on this visit?

c) Ever visited site?

[area-specific list of nearby sites]

□

KNOW9: Over X% of the [site] is designated wilderness area. Prior to this visit to the unit, were you aware of this fact?

Yes
No
Not sure

KNOW10: Did you know there is a large parking lot near the entrance station to [site] where you can park? (Check one box.)

Yes, but I did not park there on this trip
Yes, I parked there on this trip
No

CONTACT1 If you are interested in receiving a one-time email about the results of this survey, please provide your email below:_________________________________________

CONTACT2: If you would like to learn more about any of the topics below, check the box and provide your email.

Checking real-time departures on your cellphone
Bicycle safety and commuting tips
Bicycle routes
Bicycle maintenance
Carpool
Vanpool
Electric vehicles
Free taxi ride from work in case of an emergency
[add any site-specific response categories]

Email: ________________________________________________________

CONTACT3: May we contact you, if necessary, to discuss your experiences on Federal Lands in more detail?

Yes  Please provide your email and/or telephone number:_______________________________
No

This section on Traveler Information can help agencies assess how visitors/users obtained traveler information prior to their trip, as well as during their trip, and their evaluation of that information (a separate subsection includes questions on information sources used to learn about shuttle services). Agencies can use this data to identify gaps or problems with traveler information and how to better target information to their users. In addition to general questions about trip planning and information sources used, other questions are organized into the following subtopics:

Traffic and travel information
Technology
Signs
Information about Shuttle services

TINFO1: When planning your trip to [SITE], how did you obtain information about [SITE]? Please select all that apply.

Did not obtain information prior to this visit

Previous visits

Friends/relatives/word of mouth

Park staff/volunteer at an event in my community

Walking/driving by and saw park signs

Travel guides/tour books/brochures

Television/radio/newspapers/magazines

Telephone/e-mail/written inquiry to park

[SITE] website

Other Website, please specify: ____________________

Social media

Mobile app

School class or program

Other, please specify: ____________________

TINFO2: What was the main source that you used for planning your trip to {SITE}. Please select one

Website

Commercial tour group

Travel agent

Hotel concierge

Word-of-mouth

Other, please specify: ____________________

TINFO3 Did you use the [Agency SITE] website to find the information you needed to plan your most recent trip to [SITE]?

Yes

No→ why not? Please be specific: ____________________

TINFO4 Did you find the information that you needed on the [agency] website?

Yes

No

TINFO5: How would you rate the quality of information provided on the [agency] website to plan your visit? (Please select one response)

VERY POOR	POOR	AVERAGE	GOOD	VERY GOOD
				

TINFO6: We would like to know what sources of information you used during your trip. (Please check all that apply)

During my visit		Did not use at all
Tour book/visitor guides		
[SITE] website		
Internet access/WiFi		
Friends/relatives		
Previous visits		
Visitor/tourist Information centers		
Printed materials (books, brochure, map, park newspaper, etc.)		
Park radio		
Ranger-led tours/programs		
Roving rangers/volunteers available to answer questions		
Trailhead bulletin boards		
Self-guided materials (Quests, Junior Ranger activity books)		
Roving rangers/volunteers available to answer questions		
Hotel information kiosks – computer terminal		
Phone inquiry to [site]		
Smartphone (to access current data)		
Newspaper/magazine articles		
Talked to people in local communities		
Travel agent		

TINFO7: We would like to know what types of information you used during your most recent trip. We would also like to know when you obtain each type of information. Please tell us what your most preferred source is.

Please indicate (with an X) each type of information you obtained. (Please check all that apply)

	Before arriving in the [site/agency land]	In the [site/agency land]	Most Preferred Source
General [site] information (hours of operation, entrance fees etc.)
Activities at park
Hotel/lodging information
Campground information
Travel time to park
Transportation options to get to the [site]
Alternate auto routes
Road conditions
Public transportation to the [site]
Parking availability
Weather
Other things to do in the area

TINFO8: Prior to your trip, how did you and your personal group obtain information to plan the transportation and travel-related details of your trip? (Check all that apply). For each source used, how helpful was the information you received? (Circle one response for each source used.)

Used to

Plan Not at all Slightly Moderately Very Extremely

Trip helpful helpful helpful helpful Helpful

Sources

Federal or state websites ___ 1 2 3 4 5

Other websites ___ 1 2 3 4 5

Social media (e.g., Facebook, etc.) ___ 1 2 3 4 5

Podcasts ___ 1 2 3 4 5

Maps (e.g., motor vehicle use maps

for national forests) ___ 1 2 3 4 5

Brochures or pamphlets ___ 1 2 3 4 5

Travel guides and tour books ___ 1 2 3 4 5

Newspaper/magazine article ___ 1 2 3 4 5

Radio/TV broadcasts ___ 1 2 3 4 5

Package tour companies/providers (Alaska

Railroads, airline, cruise, independent etc.) ___ 1 2 3 4 5

Word of mouth – (e.g., friends or relatives) ___ 1 2 3 4 5

Previous visits ___ 1 2 3 4 5

Visitor bureaus, visitor or information centers ___ 1 2 3 4 5

Other, please specify: ____________________ ___ 1 2 3 4 5

TINFO9: From the sources marked above, did you and your personal group receive the type of information about [site] that you needed?

Yes
No
Not sure

IF NO, what was the information that you and your personal group needed that was not available? Please be specific. (Open ended)

TINFO10: Which information sources did you and your personal group use during your trip for transportation or travel-related information? For each source used, how helpful was the information you received?

Used

During Not at all Slightly Moderately Very Extremely

Trip helpful helpful helpful helpful Helpful

Federal or state websites ___ 1 2 3 4 5

Other websites ___ 1 2 3 4 5

Social media (e.g., Facebook,

etc.) ___ 1 2 3 4 5

Podcasts

Maps (e.g., motor vehicle use maps

for national forests) ___ 1 2 3 4 5

Brochures or pamphlets ___ 1 2 3 4 5

Travel guides and tour books ___ 1 2 3 4 5

Newspaper/magazine article ___ 1 2 3 4 5

Radio/TV broadcasts ___ 1 2 3 4 5

Package tour companies/providers (Alaska

Railroads, airline, cruise, independent etc.) ___ 1 2 3 4 5

Word of mouth – (e.g., friends or relatives) ___ 1 2 3 4 5

Previous visits ___ 1 2 3 4 5

Visitor bureaus, visitor or information centers ___ 1 2 3 4 5

Other, please specify: ____________________ ___ 1 2 3 4 5

TINFO11: Before making a trip on Federal public lands do you ever obtain transportation or travel-related information for your trip (e.g., route information, weather or road condition information etc.)?

IF YES: Which of the following sources of travel information have you used before making a trip on Federal public lands? Check all that apply. For each source used, how helpful was that source of information?

Not at all Slightly Moderately Very Extremely

Used helpful helpful helpful helpful Helpful

Federal or state websites ___ 1 2 3 4 5

Other websites ___ 1 2 3 4 5

Social media (e.g., Facebook, etc.) ___ 1 2 3 4 5

Podcasts ___ 1 2 3 4 5

Maps (e.g., motor vehicle use maps

for national forests) ___ 1 2 3 4 5

Brochures or pamphlets ___ 1 2 3 4 5

Travel guides and tour books ___ 1 2 3 4 5

Newspaper/magazine article ___ 1 2 3 4 5

Radio/TV broadcasts ___ 1 2 3 4 5

Package tour companies/providers ___ 1 2 3 4 5

Word of mouth – (e.g., friends or relatives) ___ 1 2 3 4 5

Previous visits ___ 1 2 3 4 5

Visitor bureaus, visitor centers or information centers

(e.g., Alaska Public Lands Information Center) ___ 1 2 3 4 5

Other, please specify: ____________________ ___ 1 2 3 4 5

TINFO12: Is there any type of travel information that you have searched for but that you were unable to find?

IF YES: What type of information was that? (Open-ended)

TINFO13: Did you seek any information about transportation services in [city/town/area] BEFORE you arrived?

[If yes]: BEFORE you arrived in [city/town/area], how did you learn about the transportation options that are available in the area? (Check all that apply)

[include list of site-specific sources]

Other, please specify: ____________________

TINFO14: AFTER you arrived in [city/town/ area], how have you learned about the transportation options that are available (check all that apply)

[include list of site-specific sources]

Did not get any information after I arrived

TINFO15: How did you obtain information about non-motorized (e.g., bicycle, walking) travel options for [site]? Please mark all that apply.

[site]website
Travel service/agent
Other website, please specify ____________________
Friend
Travel-guide book
Visitor center brochures or maps
Park entrance brochures or maps
Other, please specify ____________________
Park signs or kiosks

TINFO16: Are you aware of the following travel information sources? Have you used these on your trip? AWARE USED

Parking availability (Site staff/signs)  

Park traveler information (telephone system)  

[X] website  

[X Shuttle] website  

Electronic arrival Signs  

[X] Automated annunciator  

TINFO17: Did you use any of the following sources of travel or traffic information? Please check all that apply.

My prior experience and knowledge
Park brochure/map
Park newspaper (name)
Host Of private campground/motel/B&B
Other visitors
Traveling guide/camping/tour book
[X] website
Friends or family
Chamber of commerce or state visitors bureau
Other, please specify: ____________________

TINFO18: There are many different ways to get travel information when taking a trip. How useful would each of the following ways of getting travel information be to you? (Please check ONE box for EACH item.

	Not at all useful	Slightly Useful	Moderately Useful	Very useful	Extremely Useful
[X] website					
America’s traveler information phone number (511)					
Park brochure/map					
Park newspaper					
Host of private campground/hotel/ bed & breakfast					
Traveling guide/tour book					
Chamber of commerce or state visitors bureau					
Text updates on a cellular phone					
Apps available for Smartphones/tablets					
Online					
Highway advisory radio					
Friends or family					
Other visitors					

NOTE: TINFO19 – TINFO21 is a series of questions that asks specifically about travel and traffic information obtained at visitor centers/campgrounds and through the Park’s interactive Telephone Service (Acadia National Park Traveler Survey, ITS Field Operational Test). However, these questions could be adapted for other Intelligent Transportation Systems (ITS) that agencies are deploying at their sites.

TINFO19: Did you obtain any parking availability or traffic conditions information provided at [NPS] visitor centers or campgrounds? (For example, parking availability information provided by staff and signs).

NO If no, please go to Question 2.
YES If yes, please continue.

[IF YES]:

How often did you obtain this information? __Times
Where did you receive the parking availability and traffic conditions information? (Please check as many as apply)

[List of site-specific locations]

Other, please specify: ____________________

TINFO20: Did you use the [information resource] to obtain travel and traffic information?

[IF YES]:

How often did you use the [information resource]? _____Times
When did you use this [information resource]? (Please check as many as apply)

At home before traveling to [X]
During your travel to [X]
During your visit at [X]
Other, please specify: ____________________

TINFO21: If you used [information resource] please read each of the following questions carefully and select the number that best describes your opinion.

How strongly do you agree with the following? Please circle your response on the scale from 1-5.

	[information resource]					[information resource]
	Strongly Agree	Agree	Neither agree or disagree	Disagree	Strongly Disagree	Strongly Agree	Agree	Neither Agree or disagree	Disagree	Strongly Disagree
a. I found the information to be accurate	1	2	3	4	5	1	2	3	4	5
b. I was able to clearly understand the information.	1	2	3	4	5	1	2	3	4	5
c. It was easy for me to use the information	1	2	3	4	5	1	2	3	4	5
d. The information saved me time	1	2	3	4	5	1	2	3	4	5
e. The information helped me avoid parking problems	1	2	3	4	5	1	2	3	4	5
f. The information helped me avoid traffic congestion	1	2	3	4	5	1	2	3	4	5
g. The information helped me avoid large crowds	1	2	3	4	5	1	2	3	4	5
h. It was easier for me to get around the area with the information	1	2	3	4	5	1	2	3	4	5
i. The information helped me to reduce tension and stress related to traveling	1	2	3	4	5	1	2	3	4	5
j. I would plan to use this information if visiting within the next 12 months	1	2	3	4	5	1	2	3	4	5
k. The information helped me change my mind on what attractions to visit	1	2	3	4	5	1	2	3	4	5
l. The information changed the time of day I visited certain destinations within the park	1	2	3	4	5	1	2	3	4	5
m. The information helped me decide to use the [specific resource]	1	2	3	4	5	1	2	3	4	5
n. My traveling companions think I should use this information for planning trips	1	2	3	4	5	1	2	3	4	5
o. Using this source of information in the future would be a pleasant experience	1	2	3	4	5	1	2	3	4	5

TINFO22: How likely would you have been to use each of the following sources of information to plan your trip to [X], if you could have gotten information about parking and crowding conditions at [X]? (Check one box for each item).

	Likely	Not Likely	Don’t Know/Not Sure
Website			
Smartphone app			
Social media (e.g., Facebook)			
Text updates on cellular phone/smartphone			
AM radio station			
Telephone information line (message updated daily)			
Telephone information line (live person)			
Tourist information center			
Other, please specify: ____________________			

TINFO23: A) On this visit to {site}, did you and your personal group bring any of the following electronic devices with you? Please mark all that apply.

B) On this visit, did you and your personal group use any of the following electronic devices to obtain [SITE] information? Please mark all that apply.

a) Brought on this visit		b) Used for [SITE] information
	None	
	Laptop or tablet computer	
	Smartphone	
	MP3/MP4 player (audio tour)	
	Global positioning system receiver	
	Other portable electronic device	

C) What park information did you obtain using these devices? (Open ended)

TINFO24: During your trip, did you and your personal group use any of the following electronic devices to obtain transportation or travel-related information? For each device, check one box.

Did not Not

Used Use Sure

Laptop □ □ □

Tablet computer □ □ □

Smartphone □ □ □

Cell phone (not web-enabled) □ □ □

Global Positioning System (GPS) □ □ □

Marine/Aircraft radio (2-way radio) □ □ □

Other portable electronic device, □ □ □

please specify: ____________________

a. [IF USED ANY DEVICES:] Please indicate if you had any of the following problems when trying to obtain information on your electronic device. Check all that apply.

Service not available (e.g. no internet connection)
Could not find the information I was seeking
Information was incomplete, not detailed enough
Other problem, please specify: ____________________

TINFO25: When using Federal public lands, do you typically carry any of the following electronic devices with you? Please check all that apply. For each electronic device that you carry, do you use it to obtain transportation or travel related information?

Use for travel

Carry Information

Smartphone  

Cell phone (not web-enabled)  

Satellite phone  

Global Positioning System (GPS)  

Marine/Aircraft Radio (2-way radio)  

Emergency location transmitter  

Other portable electronic device,  

please specify: ____________________

No, I do not typically carry portable electronic devices

TINFO26: Did you use a GPS device to navigate around the [site]?

TINFO27: Did you use GPS for any of the following? (check all that apply)

to follow a described or downloaded route cross-country (off-trail)

to locate a “way-pointed” campsite

to locate a specific waypoint, destination or landmark

to determine your exact location

general trail navigation

to create a log or record of your route

didn’t use GPS

TINFO28: How do you plan to share your experience? (i.e., social media, word-of-mouth, YouTube videos, etc.)

TINFO29: On this trip, were the signs directing you and your personal group to [site] adequate? Please mark only one response for each.

NOTE: This questions should be filtered on visitors/users who traveled by vehicle or a non-motorized mode

Signs on interstates	O Yes	O No	O Did not see or notice signs
Signs on state highways	O Yes	O No	O Did not see or notice signs
Signs in communities	O Yes	O No	O Did not see or notice signs
[add other relevant responses, as needed]

TINFO30: IF no, please explain any issues or problems you had with the signs. Please be as specific as possible. (Open-ended)

TINFO31: Did you see the highway message signs on [travel route name]?

Yes, an electronic message was on the sign
Yes, saw the sign, but sign was blank
Do not recall seeing highway message sign

TINFO32: Did you see an electronic message sign while traveling on this trip?

[IF YES] Please look at the map attached to your clipboard. At which location(s) did you see an electronic message sign? Please check all that apply

Location 1 [describe location]
Location 2 [describe location]
Location 3 [describe location]
I don’t remember

TINFO33: What type of information would you want to see on the signs or hear on the radio?

No opinion

OR (check all that apply)

Road work/construction
Transit/shuttle info
Whether parking areas are full
Weather at park
Park hours and fees
Activities at park
Directions to tune to park radio
Other, please specify: ____________________

TINFO34: Upon arrival, were you able to find your destination using the road signs and maps posted?

Yes, I found my destination easily
Yes, I found my destination but it took some time
No, I was unable to find my destination with road signs and maps
No, I didn’t use road signs and /or posted signs

TINFO35: Imagine that when you arrived at the entrance station, a road sign notified you that parking lots in [X] were full, but you could park at the lot near the entrance station and ride a shuttle bus into [X]. What would you do? Check one box.

Drive into [X] and look for parking anyway
Park in the lot near the entrance station and ride the shuttle bus into [X]
Leave and come back later in the day when you could find parking in [X]
Go to a different recreation area instead (Please specify):__

Other, please specify: ____________________

TINFO36: Imagine that when you were about ½ hour away from here, a road sign notified you that all parking lots for [X] were full, but you could park outside [X] and ride a shuttle here. What would you do? Check one box.

Drive to [X] and look for parking anyway
Park there and take the 30 minute shuttle bus ride into [X]
Go somewhere else until later in the day when you could find parking in [X]
Go to a different recreation area instead (Please specify):_

Other, please specify: ____________________

TINFO37: Prior to this visit, were you and your personal group aware of a shuttle system to [X] and [X]?

Yes
No
Don’t Know

TINFO38: How did you and your personal group obtain information about the in-site shuttle (between attractions and amenities; not shuttles entering the site)?

[Site] website
Park materials supplied at entrance station
Park signage
Fellow visitors
At park entrance station and/or from Ranger

Other, please specify: ____________________

TINFO39: How did you learn about the shuttle service provided at [site]? (Check all that apply)

From previous visit(s)
Visitor guidebooks
Family or friends (word of mouth)
[Agency/site] website
Saw the shuttle bus or signs for the service
Other website
Staff at one of the visitor sites
Hotel/motel/timeshare/ campsite staff
Brochures/pamphlets from the visitor sites
Chamber of commerce/visitor’s bureau

Other, please specify: ____________________

NOTE: TINFO40 was asked of motorists who did NOT use the shuttle:

TINFO40: Are you aware of the shuttle service that provides transportation from [X] to [x] sites and to [X]?

IF YES: a. How did you hear about this service? (Check all that apply)

Staff at visitor sites
Visitor guidebook
Hotel/motel/timeshare/campsite staff
Family or friends (word of mouth)
Saw shuttle bus or signs for the service
[X] website
Brochure or pamphlet from visitor sites
Tourism website or 1-800 number
Previous visits
Other, please specify: ____________________

b. What factors influenced your decision not to take the shuttle? (Open ended)

TINFO41: How do you prefer to get information on the [transit service]?

Email
Website
Information kiosk (where?)
Information at bus stops
Saw changeable message sign on Hwy X
Brochure/ newsletter
Notice on bus
Newspaper/ radio

Other, please specify: ____________________

TINFO42: On a future visit, what kind of information would you like to improve your non-motorized experience in [site]? Please mark all that apply.

Brochures
Internet information
Signs

Other, please specify: ____________________

The purpose of these questions is to help us understand the key characteristics of the visitors’/users’ trip, including their trip purpose, trip planning, trip duration and accommodations, activities, and routes and destinations. These questions will assist FLMAs in understanding overall use characteristics of their site.

NOTE: This section also includes questions that can be used to screen out respondents who are not visiting Federal Lands for recreation purposes.

TPURP1: Did any of you visit this area for recreation or sightseeing today?

[If no – terminate survey)

IF YES: Will you be returning to this [park] today?

TPURP2 What is the primary purpose of your visit to[X]?

Working or commuting to work
Only stopping to use the bathroom
Only passing though, going somewhere else
Some other reason
Recreation/sightseeing/ visiting

[if only passing through/other reason] Are you traveling to another site for recreational or sightseeing purposes?

TPURP3: Please select your top three reasons that best describe the overall purpose of the trip to [SITE]

#1	#2	#3
			To visit a [Agency] site
			To escape from urban setting
			To spend time with friends/family
			To view wildlife or natural scenery
			To get physical exercise
			Pleasure trip or vacation
			This was a school related trip
			In the area visiting relatives
			This was one of multiple planned destinations
			This was the primary purpose or sole destination of my trip

TPURP4: How important was each of the following in your decision to take a trip to this [SITE]?

	Extremely Important	Very Important	Moderately Important	Slightly Important	Not at All Important
To visit [agency SITE]					
To escape from urban setting					
To spend time with friends/family					
To view wildlife or natural scenery					
To get physical exercise					
Pleasure or vacation					

TPURP5: How did your visit to [site] fit into your travel plans? Please mark [X] only one.

This park is my primary destination

This park is one of several destinations

I am passing through the park to my primary destination

I did not plan to visit this park

TPURP6: How would you describe the destinations of the trip you were on when you were contacted at [SITE]? Select one response.

[SITE] was the sole destination of that trip

[SITE] was the most important destination of that trip

[SITE] was only one of several equally important destinations on that trip

[SITE] was just an incidental stop on the way to some other destination

[SITE]was a spur of the moment stop on a trip taken to other destinations

TPURP7: Which factors affected you and your personal group's decision to visit [site] on the day that you visited? Please mark all that apply.

[area-specific list of factors]

Other, please specify: ____________________

TPURP8: Which one of the following best describes the purpose of your overall trip?

Primarily for recreation at one or more sites at this lake
Primarily for recreation at other [agency] lakes
Primarily for recreation, but not at any [agency] lakes
Staying at a seasonal home in the area
Passing through the area on a longer trip and stopped for a visit at this lake
In the area visiting relatives or on a business trip

Other reason, please specify: ____________________

TPURP9: Which ONE of the following BEST describes the PRIMARY purpose of your current trip to [X] area? (Check only one)

NOTE: This question could also be asked as a “Check all that apply”

Pleasure or vacation
Convention or conference
Business work (excluding conference)
Visiting friends/relatives
School related

Other, please specify: ____________________

TPURP10: a) In deciding to visit this [site], please indicate (on a scale of 1-5) the extent to which the following factors influenced your decision. (Circle the number of your choice)

	Not at all influential	Slightly influential	Somewhat influential	Very influential	Extremely influential
[Area-specific list of factors (e.g. activity participation, historical or culture elements)]	1	2	3	4	5

b) From the list above, which is the most important reason for you to visit this [site]? (Open-ended)

TPURP11: The purpose of using the [site transportation asset] can range from purely “transportation” (for example, to get from one place to another) to purely “recreation” (e.g., to enjoy the journey), or it can be some combination of these purposes. Please briefly describe why you chose the number that you circled above. In other words, what was it about why you were traveling the [site transportation asset] that made it either “transportation,” “recreation,” or some combination of the two?

1 2 3 4 5

Purely Mostly About half Mostly Purely

transportation transportation transportation & recreation recreation

half recreation

TPURP12: How important was doing some hiking in your decision to take a trip to this location?

Not at all Important
Somewhat Important
Fairly Important
Very Important
Extremely Important

TPURP13: I’m going to read a list of possible experiences you may want to have while visiting [X] or other public lands for recreation. For each, please let us know whether that experience is not at all important, slightly important, moderately important, or very important to you.

Experience:	Not at all Important	Slightly Important	Moderately Important	Very Important
To share the experience with friends and family	1	2	3	4
For the exercise	1	2	3	4
To experience solitude	1	2	3	4
To be close to nature	1	2	3	4
To develop my skills and abilities	1	2	3	4
To have an adventure	1	2	3	4
To be in a place that’s special to me	1	2	3	4
To see wildlife	1	2	3	4
To get away from the city	1	2	3	4
To view the scenery	1	2	3	4
To practice using equipment euipment	1	2	3	4
To have a cultural or experience	1	2	3	4
spiritual experience

Note: For questions related to the use of information sources in planning a trip, please see the category “Traveler Information.”

TPLAN1: When did you and your personal group make the decision to visit [site]? Please select only one.

On the day of the visit
2-7 days before the visit
8-30 days before the visit
1-6 months before the visit
More than 6 months but less than a year before the visit
A year or more before the visit
Can’t recall

TPLAN2: How long ago did you decide to take this trip to [site]? (check one box)

Sometime today
Yesterday
In the last week
More than a week ago, but less than a month ago
A month or more before today
Can’t recall

TPLAN3: How long before the trip did you make your travel arrangements? Check one.

Less than one week
1 week – 3 weeks
1 to 3 months
4 to 11 months
1 year to 2 years
More than 2 years
Don’t Know/can’t recall

TPLAN4: About how many hours did you spend planning your visit to [site]? Please select [X] only one.

0 hours—no prior planning for the visit

0 hours—someone else did the planning

less than 2 hours

2 to 5 hours

More than 5 hours planning

TPLAN5: Before your most recent visit to [SITE], which mode(s) of transportation did you plan to use when you visit and which did you actually use once you arrived? (Please check ALL that apply)

Planned to use	Actually used
			Personal vehicle(car, RV, motorcycle)
			Rented vehicle
			Visitor shuttle/bus
			Bicycle
			Walking/hiking
			Tour bus
			Personal recreational equipment – [SITE specific],
			Rented recreational equipment – [SITE specific]
			Other [SITE specific]

TPLAN6: How would you describe your planning for this trip? (Please select only one response)

Carefully planned

Some pre-planning

Very little pre-planning

Spontaneous; no planning

TPLAN7: Rank the most important factors to you when planning travel logistics for a recreational trip:

Cost

Total travel time AND convenience

Transport gear

Environnemental impact

Social time

Non-recreational activities

Other, please specify: ____________________

TPLAN8: Rank the four most important factors (1=highest, 4=lowest) to you when planning travel logistics for a recreational trip:

Cost

Total time to get from home to trailhead/destination

Environmental impact

Social time with friends and family

Transport of recreational gear

Accommodation or coordination of non-recreational activities

Convenience (number of stops or transitions, such as rideshare or bus stops)

Other, please specify: ____________________

TPLAN9: During the planning process for your visit to [SITE], how did the possibility of crowding affect your trip plans? (Please select one response)

It did not affect my plans
I visited at a time of day I thought would be less crowded
I visited on a day of the week I thought would be less crowded
I avoided places here I thought would be crowded today

Other, please specify: ____________________

TPLAN10: In planning the itinerary for this trip, were there any places or times you avoided because of conditions you have encountered in the past?

NO

YES - please describe the conditions you wanted to avoid [open-end]

TPLAN11: Are you aware of the [reservation system] that enables you to reserve campsites, cabins, permits and tours offered by [recreation manager]?

NO

YES

TPLAN12: Did you use the [reservation system] to make a reservation for this trip? [reservation system] enables you to reserve campsites, cabins, permits and tours offered by [recreation manager].

NO

YES

NOT SURE

TPLAN13: Do you or do members of your group own any of the following Interagency Recreational Land Passes? These passes are honored at all National Forest Service, National Park Service, Bureau of Land Management, Bureau of Land Reclamation, and U.S. Fish and Wildlife Service sites. (Check all that apply)

Annual Pass ($80)
U.S. Military Annual Pass (Free)
Senior Pass ($10, Lifetime)
Access Pass (Free, lifetime)
Volunteer Annual Pass (Free, one year)
No one in my group owns a Pass
Not sure

TPLAN14: Did you and your personal group use any of the following Interagency Recreational Land Passes during your trip? These passes are honored at all National Forest Service, National Park Service, Bureau of Land Management, Bureau of Land Reclamation, and US Fish and Wildlife Service sites.

Annual Pass ($80)
U.S. Military Annual Pass (Free)
Senior Pass ($10, Lifetime)
Access Pass (Free, lifetime)
Volunteer Annual Pass (Free, one year)
No, did not use a Pass

TPLAN15: [IF USING PASS OR USED PASS] Which area managed by each of the federal land management agencies below do you plan to use your pass during this trip?

National Park Service Sites [list specific NPS SITES]
Bureau of Land Management Sites [list specific BLM SITES]
U.S. Fish and Wildlife Service Sites [list specific FWS SITES]
U.S. Forest Service Sites [list specific FS SITES]
Bureau of Reclamation Sites [list specific BR SITES]

TPLAN16: On this trip to [X], did you or any members of your personal group use the following reservation services? Please mark all that apply in the left column.

For each reservation service that you and your personal group used, please rate its quality using a scale from 1 – 5 for each of the following features.

If used, what was the quality?

1 2 3 4 5

Very poor Poor Average Good Very good

Used service? Mark (●)

Sufficiency of information provided

Efficiency of service

Ease of use

Accuracy of reservation/permit

[Area specific list of reservation services]

____________

_____________

______________

TDUR1: Is this visit a day trip from your home or are you staying overnight in the area? (Check one)

___	Day trip	No. of hours in [X] ________ Distance to this site from home___
OR
___	Campground on nearby Forest Service land ______________________________________________ (Campground name)	Distance to this site from campsite ____
___	Car camping at undeveloped campsite nearby _____________________________________________(Use map and mark ‘C’)	Distance traveled from campsite ____
___	Backcountry camping via hiking _____________________________________________(Use map and mark ‘C’)	Distance to this site from campsite____
___	Nearby cabin, lodge, hotel, or non-[agency] campground____________________________________________(Name)	Distance to this site from lodging ___
___	Other__________________________________________(please describe)	Distance to this site ___

TDUR2 How long did you spend in [X] on this trip? ___days

TDUR3: Are you staying overnight away from home on this trip?

NO

YES

If yes: How many total nights did you spend away from home on this trip? (record number of nights)

Of these, how many are within 50 miles of here? (record number)

TDUR4: a). On this trip, did you and your personal group stay overnight away from your permanent residence either inside [site] or within the nearby area. (within n-hour drive/n miles of [x])

NO

YES

b). If yes, please list the number of nights you and your personal group stayed in [site] and in the area (within n-hour drive/n miles of [x])

_Number of nights inside [site]

_number of nights in the area outside [site]

c). If yes, how many nights did you and your personal group spend in the following types of accommodations? Please write the number of nights stayed.

Number of nights

Number of Nights outside [X] within

Inside [X] (n-hour drive/n miles)

__ lodge, hotel, motel, cabin, rented condo/home, or bed &breakfast __

__ RV/trailer camping __

__ Tent camping __

__ Backcountry camping __

__ Personal seasonal residence __

__ Residence of friends or relatives __

__ Other accommodations (specify:_) __

TDUR5: What types of lodging are you using within 50 miles of here?

On this [site]:

campgrounds on this [site]
camping in the undeveloped area ON this [site]
cabins, lodges, hotels or huts ON this [site]
OFF this [site]:
(other public campground, State Parks, County, etc.)
Private campground NOT ON this [site]
Rented home, condo, cabin, lodge, hotel, etc. NOT ON this [site]
Private home of friend or relative
A home, cabin or condo that you own
Other

TDUR6: In what type(s) of accommodations did you and your personal group spend the night(s)? Check all that apply.

[Include list of appropriate responses]

TDUR7: On this visit, did you and your personal group visit the [site] on more than one day?

NO

YES

If yes, how many days did you visit [site]? ____

If no, how many hours did you visit [site]? ____

(please list partial days/hours as ¼, ½, or ¾)

TDUR8: On this visit to [SITE}, how many times did you [and your personal group] enter the [SITE]?

______Number of entries

Don’t Know

TDUR9 (also TDEST6): a) For this trip, please mark (.) all the [site] locations that you and your personal group visited in [site.] Mark all that apply. [OPTIONAL: Use the map on the next page to help you identify the locations you visited.]

b) Next, only for the sites that you visited, please list the amount of time you spent at each location in hours OR days. List partial hours or days as 1/4, 1/2, 3/4.

O Did not stop at any locations [in the park]

b) Time spent

a) Visit park location (●)

Hours spent—if less than 24 hours

Days spent—

if 24 hours or more

O [area-specific list of sites] ___________ OR ________________

c) Which one site was the most important reason for your visit to [site]? (open-ended)

TDUR10: During this visit, how many miles did you and your group drive inside [site]?

__ Number of miles

TDUR11: What time of day did you arrive at the [SITE] on the first day of your visit? Please select only one response.

Early Morning

Before

8 a.m.

Morning

(8 a.m. to 10 a.m.)

Mid-day

(10 a.m. to

2 p.m.)

Late afternoon

(2 p.m. to

4 p.m.)

Early Evening

(4 p.m. to

6 p.m.)

Evenings

(After

6 p.m.)



TDUR12: Did you end your trip earlier than intended?

No

Yes, please specify: ____________________

TDUR13: Did you extend your trip longer than intended?

No

Yes, please specify: ____________________

TDUR14: If you [and your personal group] stayed for a shorter or longer time than planned, what were your reasons for changing your plans? Please select all that apply.

Fewer things to do/see than expected

More things to do/see than expected

Longer wait at [important area/SITE] than expected

Shorter wait at [important area/SITE] than expected

Unable to obtain a ticket for [important area/SITE]

Other, please specify: ____________________

TDUR15: Compared with what you had planned, how much time did you [and your personal group] spend visiting [SITE]? Please select only one response.

Didn’t have a planned amount of time

Spent longer time than planned

Spent about the time planned

Spent less time than planned

TACT1: In which of the following activities have you participated or will you participate during this [site] visit?

Nonmotorized activities:

Hiking or Walking
Horseback riding
Bicycling, including mountain bikes
Nonmotorized water travel (canoe, sailing, raft, etc.)
Downhill skiing or snowboarding
Cross-country skiing, snowshoeing
Other nonmotorized activities (swimming, games, and sports)

Motorized activities:

Driving for Pleasure on roads (paved, gravel, or dirt)
Riding on motorized trails (non-snow)
Riding in designated off road vehicle areas (non-snow)
Snowmobile travel
Motorized water travel (boats, ski sleds, etc.)
Other motorized activities (endure events, games, planes, etc.)

TACT2: Which of the following activities did you [/will you] do during this trip to [site]? Check one box for each item.

	Did on this Trip	Did Not do on this Trip
A. Walking/Short hike (less than 1 hour)		
B. Day hiking (more than 1 hour)		
C. Backpacking (# of nights): ______		
D. Camping in [X] (# of nights):______		
E. Picnicking		
F. Swimming		
G. Boating		
H. Fishing		
I. Mountain biking		
J. Creative arts (photography/drawing/ painting/writing)		
K. Other, please specify: ____________________		

b) Which of the activities listed in Question X is your primary activity on this trip to [X]? (Enter Letter of primary box or check the box) Letter of primary activity: ___

TACT3: What activities did you participate in during your most recent visit to this [site]? (please mark all that apply)

Hunting If you marked hunting, please mark what type below.

Big game
Small game
Waterfowl

Boating (including canoes / kayaks)
Environmental education (for example, classrooms or labs, tours)
Special event (please specify)
Fishing
Photography
Interpretation (for example, exhibits, kiosks, videos)
Hiking
Bicycling
Auto tour route/driving
Wildlife observation

Please mark if you were bird-watching.

Bird watching

Other, please specify: ____________________

TACT4: Which of the following activities do you participate in on Federal public lands (e.g., National Parks, National Forests, National Wildlife Refuges, National Conservation Areas or Wild and Scenic Areas)? Check all that apply

[include list of relevant activities]

TACT5: What percent of your time did you spend on the following activities while recreating on [site] the last time out? (Consider time spent getting to or moving between fishing locations as "Fishing.")

Fishing ____ %
Cruising ____ %
Swimming ____ %
Water skiing ____ %
Relaxing/sunning) ____ % in boat (stationary)
Other activities ____ %, please specify: ____________________

TACT6: Did you go camping at either a developed or primitive camping area?

No
Yes – What type?
Developed
Primitive
Both
Not sure

TACT7: Due to our interest in understanding off-highway vehicle use and in providing better facilities, we would like to know if you used any of the following on your [site] visit. Please choose all that apply.

Motorized single track trails
Motorized dual track trails
Designated off-road vehicle area
Forest roadways that require high clearance vehicles
Scenic Byways
Visitor Center or Museum
Interpretive site
Forest Service Office or information station
Swimming area
Developed Fishing site or Dock
NONE OF THESE

TACT8: Please look at the activity list below and circle the three main activities you have participated in [on the lake] in the past four weeks.

[include area-specific list of activities, e.g., backpacking, camping, canoeing or kayaking, sailing, wildlife observations & photography, horseback riding, picnicking, collecting berries, mushrooms, and so forth, visiting historic areas, sites, buildings, or memorials, etc.)

TACT9: Please tell us how many times during the past 12 months you have used the following public facilities in [X]?

Public use cabins	□ 0	□ 1	□ 2-4	□ 5-10	□ 11+
Visitor centers	□ 0	□ 1	□ 2-4	□ 5-10	□ 11+
Boat ramps	□ 0	□ 1	□ 2-4	□ 5-10	□ 11+
Anchorages	□ 0	□ 1	□ 2-4	□ 5-10	□ 11+
[include site specific facilities]

TACT10: Were there any activities that you and your personal group expected to see or do on this visit to [X] that you were not able to?

NO

YES

If YES: What was it? _____ (open-ended)

Why weren’t you able to see or do what you wanted? (open-ended)

TACT11: Which activity(s) were you and your personal group not able to engage in? (Open-ended)

TACT12: Which of the following reasons, if any, explain why you did not engage in the activity?

Rules or regulations did not allow for activity
Area was temporarily closed to the public
Not enough time
Safety concerns
Not enough information about the activity
Too crowded
Could not get a reservation
Difficult road or trail access
No road or trail access
Unsatisfactory conditions of facilities
Resource damage due to overuse
Bad weather
Wildfire/other natural hazard
Other, please specify: ____________________

TACT13: Were you able to easily access the various recreation activities you participated in today?

NO

YES

If no, what prevented you from easily accessing your recreation activity?

TACT14: a) Now we'd like to ask a few questions about activities you might like to do in the future in this [site] but have not done for one reason or another. First, are there any recreational activities of any type -- whether opportunities for them are currently available or unavailable -- that you have not engaged in during the past 12 months but would have liked to?

NO

YES

b) Of those recreational activities you did not engage in during the last 12 months, which one would you most like to begin participating in on this [site]?

[IF YES]:

Fishing (all types)
Hunting (all types)
Viewing wildlife
Viewing natural features
Viewing historic
Nature Study
Visiting Nature Center
Hiking or walking
Horseback riding
Bicycling/mountain bikes
Nonmotorized water travel
Downhill skiing/snowboarding
Cross-country skiing
Other nonmotorized
Driving for pleasure
Riding on motorized trails
Riding off-road trails
Snow machine travel
Motorized water travel
Other motorized activities
Developed camping
Primitive camping
Backpacking/camping
Resorts/cabins/accom
Gathering (mush, berries)
Relaxing/hanging out
Picnicking and family
Other (describe)

c) Do any of the following explain why you did not engage in [activity] in the area you identified on this [Forest]? (Check up to 3)

Overcrowding campgrounds/cabins
None exist where I wanted to use them
Couldn't get reservation
Couldn't get reservation at preferred site
No/difficult trail access
No/difficult road access
No/limited facilities
No/limited services
Unsatisfactory condition of facilities
Helicopter noise
Off-road vehicle (ORV) noise in winter
Off-road vehicle (ORV) noise in summer
Off-road vehicle (ORV) use in winter
Off-road vehicle (ORV) use in summer
Resource damage due to overuse
None of the above

TACT15: What type of recreational equipment did you and your personal group bring with you on this trip?

We did not have any recreational equipment
Sailboat equipment
Jet ski
Boat with motor
Windsurfer/sailboard
Canoe/kayak
Camping equipment
Bicycle
Rowboat
Fishing equipment
Other (please specify)

TACT16 On this visit, which type of recreational equipment did you and your personal group rent? (Please select all that apply)

	None → Skip to next question		OTHER SITE SPECIFIC Equipment
	Canoe		OTHER SITE SPECIFIC Equipment
	Kayak		OTHER SITE SPECIFIC Equipment
	Raft		OTHER SITE SPECIFIC Equipment
	Boat		OTHER SITE SPECIFIC Equipment
	Other, please specify: ____________________

TACT17: Have you participated in a Federal subsistence hunt in the past 12 months?

Yes
No
Not sure

TACT18: Have you participated in a State subsistence hunt in the past 12 months?

Yes
No
Not sure

TACT19: Have you participated in a Federal subsistence fishery in the past 12 months?

Yes
No
Not sure

TACT20: Have you participated in a State subsistence fishery in the past 12 months?

Yes
No
Not sure

TACT21: Have you or members of your household participated in subsistence fishing, hunting, or gathering in the past 12 months? This is where the main purpose was to bring back fish, wildlife, or plants for your family to eat or to share with others.

Yes
No
Not sure

TACT22: In the past year, did you participate in any of the following activities, and if so, with whom: (Please check all that apply.)

Alone With Family or Friends Did Not Participate

Hunting   

Boating   

Fishing   

Photography   

Walking   

Bicycling   

Driving to Sightsee   

Wildlife Observation   

TACT23: Please tell us how many times during the past 12 months you have participated in the following activities?

	11+	5-10	2-4	1	0
Hiking	□	□	□	□	□
Backpacking	□	□	□	□	□
Camping	□	□	□	□	□
Rock or ice climbing	□	□	□	□	□
Hunting	□	□	□	□	□
Fishing	□	□	□	□	□
Cycling	□	□	□	□	□
Wildlife viewing	□	□	□	□	□
Scenic driving	□	□	□	□	□
Picnicking	□	□	□	□	□
Trail running	□	□	□	□	□
Cross country or backcountry skiing	□	□	□	□	□

TDEST1: In what town/city did you [and your personal group] stay on the night before your arrival at [SITE]?

Nearest town/city

State

TDEST2: In what town/city did [will] you [and your personal group] stay on the night after your departure from [SITE]?

Nearest town/city

State

TDEST3: Please provide the following information about your visit today:

a) I entered the [site] today at [ENTER TIME]: _____:_____ AM/PM (circle one)

b) I will leave the [site] today at [ENTER TIME]: _____:_____ AM/PM (circle one)

TDEST4: On this visit to [site], which was the first entrance you used to enter the [site/type of unit]?

[List of site specific entrances]

TDEST5: On this trip, which Federal Lands sites have you visited? Federal Lands include National Parks, National Forests, Wildlife Refuges, National Conservation Areas, and Wild and Scenic Rivers. (Check all that apply in column A).

Where do you plan to go next? (Check one in Column B).

What other destinations are you planning to visit? (Check all that apply in column C)

A B C

Visited Next destination Other destinations

[Include site-specific list of sites] ___ ___ ___

Other (please specify:______________) ___ ___ ___

TDEST6: We would like to know what other [tourist sites/parks], if any, you visited as part of this trip. We would also like to know what other [tourist sites/parks] you visited the same day that you visited [site]. (please check all that apply)

	Other Sites Visited During Trip	Other Sites Visited the Same Day as [X]
[Site A]
[Site B]
Other
If other please specify: ____

TDEST7: a) For this visit, please list the order (#1,2,3, etc.) in which you and your personal group visited the following sites at [site]. If you did not visit a site, please leave that line blank. Please use the map to help you locate the sites.

b) Next compared to what you expected, what was the quality of the sites that you and your personal group visited? Please circle one number.

Order Visited (1,2,3)		Poorer than expected	About the same	Better than expected
	[Area specific list of sites]	1	2	3
	Other, please specify: ____________________	1	2	3

TDEST8: a) For this trip, please mark (.) all the [site] locations that you and your personal group visited in [site.] Mark all that apply. Use the map on the next page to help you identify the locations you visited.

b) Next, only for the sites that you visited, please list the amount of time you spent at each location in hours OR days. List partial hours or days as 1/4, 1/2, 3/4.

Did not stop at any locations in [the park]

b) Time spent

a) Visit park location (●)

Hours spent—if less than 24 hours

Days spent—

if 24 hours or more

O [area-specific list of sites] ___________ OR ________________

c) Which one site was the most important reason for your visit to [site]? (open-ended)

TDEST9: Which of the following locations in [X] have you visited on this trip? (Check one box for each location)

	Visited on this Trip	Did not Visit on this Trip	Don’t know/Not sure
A. [name of site]	□	□	□
B.[name of site]	□	□	□
C. [etc.]□	□	□	□
D. Other, please specify: ____________________	□	□	□

b) Which of the locations listed in Question [TDEST7] is your primary destination on this trip to [X]? (Enter letter of primary destination or check the box).

Letter of primary destination _______________

I did not have a primary destination on this trip to [X]

TDEST10: For this trip, please mark (.) all the sites on Federal Lands (including National Parks, National Forests, Wildlife Refuges, National Conservation Areas, and Wild and Scenic Rivers) that you and your personal group visited. Mark all that apply. Use the map on the next page to help you identify the locations you visited.

[Area-specific list of sites]
Other, please specify: ____________________

TDEST11: During your visit to this area, please indicate all the sites that you and your group visited (in column A) or plan to visit (in column B) using your own means of transportation (such as a personal vehicle).

Visited Using B. Plan to visit using own

own transportation transportation

[List of site-specific sites] _____ ______

Did not visit any sites/Do not plan to visit sites using own transportation

TDEST12: Were you and your personal group able to visit all of the locations in [site] that you planned to?

If NO, why not? (Open-ended)

[IF NO]: Which sites were you not able to visit? (Open-ended)

What reasons prevented you from visiting those sites?(Check all that apply)

Not enough time
Didn’t realize how long it would take to travel to destination(s)
Transportation to/from the destination was too costly
Transportation to/from the destination was not available
Transportation to/from destination was not frequent enough/convenient
Transportation-related mechanical problems
Area was closed/road closure
Bad weather
Other, please specify: ____________________

TDEST13: Which of the following locations did you hike to or pass through today? Check all that apply).

[list of site specific locations]
Other location, please specify: ____________________

Don’t know/Not sure

TDEST14: We would like to get an idea of the route you took through the [site] and the places that you stopped inside the [site]. We would like you to do each of the following:

a) Using the map to the right, please draw arrows showing the route you took through the [site].

b) Using the map to the right, please mark an “X” in the boxes next to the places that you stopped while in the [site]

TDEST15: Which route did you use to travel to [X] on this trip? (Refer to the surveyor’s route map and check all that apply.)

[area-specific list of route options]
Other, please specify: ____________________

TDEST16: What is the starting point, route, and destination for the non-motorized part of your trip today? Refer to the map if you need to.

Start:________ Route: ________________ Destination:_______

TDEST17: How far did you travel (approximate miles) from where you stayed last night to arrive at the start of this activity?

Less than 1 mile
From 1 up to 2 miles
From 2 up to 5 miles
From 5 up to 10 miles
From 10 up to 50 miles
50 miles or more

FUT1: Would you and your personal group consider visiting [X] again?

Yes, likely
No, unlikely
Not sure

Why or Why not? (Open-ended)

FUT2: What would encourage you and your group to visit [X] again? (Open-ended)

FUT3: Do you plan to visit this [site] again in the next 12 months?

FUT4: While some small communities and villages are easily accessible, others may require using forms of transportation that are unfamiliar to some people. How would having to use each of the transportation types listed below affect your likelihood of visiting [X community]?

	Much less likely to visit	Somewhat less likely to visit	No Effect	Somewhat more likely	Much more likely
Small airplane	0	1	2	3	4
Small boat	0	1	2	3	4
Off-road vehicle	0	1	2	3	4
[site specific items]

This section focuses on the use of transportation modes, including a subsection on shuttle use, and is also comprised of questions on traffic and parking conditions.

This subsection includes questions on transportation used to arrive to the site as well as transportation used within the site. Response categories should be adjusted based on what is appropriate for the specific site (e.g., urban sites may want to include taxi services, including Uber and Lyft, whereas rural sites would not need to include this category). This section also includes questions related to trails and backcountry.

TRANUSE1: How did you get to [X] on this trip?

Highway
Cruise Ship
Air
Ferry

TRANUSE2: On this visit, which forms of transportation did you and your personal group use to arrive at [site or site area]? Please mark (●) all that apply.*

[area-specific list of transportation options (walk, private vehicle, etc.]
Other, please specify: ____________________

TRANSUSE3: By what means did you enter [SITE]? Please select only one.

	Personal vehicle		Motorcycle
	Charter bus		Taxi service, including Uber, Lyft
	Bicycle		All-terrain vehicle
	Shuttle		Off-highway vehicle
	Public transportation		Watercraft
	Hiking		Aircraft
	Walking		Other, please specify: ____________________

TRANUSE4: How did you get to this [site] today?

By Car
By Foot
By Bicycle
By Train
City Bus/Metro
Other

TRANUSE5 How did you reach [site name]? (check only one)

In a car
On motorcycle
In a truck (including 4-wheel drive)
On foot
In a van
On bicycle
In a motorhome
Other, please specify: ____________________

TRANUSE6: How did you get to the start of this activity from where you stayed last night? (Choose one)

Walk
Bicycle
Private vehicle
Vanpool as an organized group
Shuttle van/bus (scheduled service)
Taxi or on-demand shuttle/van
Other, please specify: ____________________

TRANUSE7: On this visit, if you have plans to go back into [site], how will you get there?

Will not be going back

OR (check all that apply)

Drive personal vehicle (including rental)
Take shuttle
Other, please specify: ____________________

TRANUSE8: This question asks about your use of transportation during your recent trip to [site] and has two parts. First, please indicate which of the following forms of transportation you and your personal group used during your trip. Check all that apply. Next, for each form of transportation used, please use the 1-5 scale to rate your satisfaction with your travel experience.

Neither

A Very satisfied nor Very

Used Dissatisfied Dissatified dissatisfied Satisfied Satisfied

Private vehicle (car, truck, motorcycle, RV) ___ 1 2 3 4 5

Rental vehicle (car, truck, motorcycle RV) ___ 1 2 3 4 5

All terrain vehicle or off road vehicle ___ 1 2 3 4 5

Tour bus ___ 1 2 3 4 5

Shuttle bus or trolley (e.g., X) ___ 1 2 3 4 5

Other public bus ___ 1 2 3 4 5

Train ___ 1 2 3 4 5

[X] Ferry ___ 1 2 3 4 5

Cruise ship ___ 1 2 3 4 5

Motorboat ___ 1 2 3 4 5

Commercial airline (including air taxis) ___ 1 2 3 4 5

Private airplane ___ 1 2 3 4 5

Bicycle ___ 1 2 3 4 5

Foot/hiking ___ 1 2 3 4 5

Horse ___ 1 2 3 4 5

Other (please specify) ___ 1 2 3 4 5

For any forms of transportation rated “1” or “2”: Why were you dissatisfied with your travel experience?________________________________________________________________

TRANUSE9: Which mode(s) of transportation did you actually use on your most recent visit to [site]? (Please check ALL that apply)

Car
Visitor shuttle
Bicycle
Walking
Group tour bus
Other, please specify: ____________________

TRANUSE10: How did you access [site]?

Fly-in by chartered plane
Hike in from [X]
Fly-in by private plane
Access by raft/ kayak/ canoe
Other, please specify: ____________________

TRANUSE11: Did this individual walk, cycle, drive, or ride to the [PROJECT LAKE]? (Circle)

Walked
Bicycled
Drove or rode in a motor vehicle
Other, please specify: ____________________

TRANUSE12: For today’s visit to [site], did you arrive by personal vehicle (e.g., personal car, rental vehicle, truck, RV, motorcycle)?

TRANUSE13: How many people (including you) traveled here in the same vehicle as you? ___

How many of those people are less than 16 years old? ___

TRANUSE14: Did you use your personal vehicle to access the [site] or local villages during your recent visit?

TRANUSE15: Did you or anyone in your party rent a vehicle to get to this site?

TRANUSE16: a) On this visit, did you and your group drive a recreational vehicle to [site]?

b) If YES, how long was it? __ feet

c) Were you and your group in a vehicle or recreational vehicle pulling a trailer or another vehicle?

d) If YES, how long was the trailer or other vehicle? __ feet

TRANUSE17: In how many vehicles did you/your personal group travel to [site] on this trip? (Enter number of vehicles.)

TRANUSE18: This question asks about your use of transportation modes inside [site] and has three parts. a) First, please identify whether or not you and your personal group used each of the following modes of transportation during your visit to [site/area]. Mark (•) yes or no for each item.

b) Next, for only transportation modes that you and your personal group used, please use the 1-5 scale to rate how important it is for you to be able to use this mode inside [site/area].

c) Finally, for only those transportation modes that you and your personal group used, please use the 1-5 scale to rate your satisfaction with the convenience of using that mode in the [site/area].*

a) Mode of Transportation Used?

YES

b) If used, how important to be able to use?

1= Not at all important

2= Slightly important

3= Moderately important

4= Very important

5= Extremely important

c) If used, how satisfied with convenience?

1=Very dissatisfied

2=Dissatisfied

3= Neither satisfied nor dissatisfied

4=Satisfied

5=Very Satisfied

[area-specific list of transportation modes (e.g. personal vehicle, bicycle, shuttle)]

TRANUSE19: How did you travel within the [X Area]?

Skis
Snowshoes
Snowmachine
Skijoring
Hiking/walking
Dog sledding
Other, please specify: ____________________

TRANUSE20: Which forms of transportation have you and your personal group used within [Site or area] to get from one destination to another?

Used Within [Site/Area]

[include list of site-specific modes] _______

TRANUSE21: What type of mode or vehicle do you typically use to travel between [X] and [X] during the warm season? (check only one)

Car
Passenger truck
Bicycle
Walk/hike
RV (____feet long)
Truck and Trailer
Other, please specify: ____________________

TRANUSE22: How often do you use each of the following modes of transportation to get around when visiting a national park or other recreation area? (Please check ONE box for EACH item)

	Always	Often	Occasionally	Rarely	Never
Car	□	□	□	□	□
Visitor shuttle	□	□	□	□	□
Bicycle	□	□	□	□	□
Walking	□	□	□	□	□
Group tour bus	□	□	□	□	□
Other, please specify: ____________________	□	□	□	□	□

TRANUSE23: In general, which form(s) of transportation do you use when traveling to or through Federal public lands (including National Parks, National Forests, National Wildlife Refuges, National Conservation Areas, Wild and Scenic Rivers)? Please include winter travel, as well as travel during other seasons. Check all that apply in column A.

For each form of transportation that you have used on Federal public lands, please use the 1 to 5 scale to rate your satisfaction with your travel experience.

Neither

Very Somewhat satisfied or Somewhat Very

Use Dissatisfied dissatisfied dissatisfied Satisfied Satisfied

Private vehicle (car, truck, RV, motorcycle) ___ 1 2 3 4 5

All terrain vehicle or off road vehicle ___ 1 2 3 4 5

Public bus (not including shuttles

or trolleys) ___ 1 2 3 4 5

Shuttle bus or trolley (e.g., X) ___ 1 2 3 4 5

Train ___ 1 2 3 4 5

[X] Ferry ___ 1 2 3 4 5

Cruise ship ___ 1 2 3 4 5

Motorboat ___ 1 2 3 4 5

Kayak, canoe, or raft ___ 1 2 3 4 5

Commercial airplane (including air taxis) __ 1 2 3 4 5

Private airplanes ___ 1 2 3 4 5

Bicycle ___ 1 2 3 4 5

Foot/hiking ___ 1 2 3 4 5

Horse ___ 1 2 3 4 5

Other (please specify) ___ 1 2 3 4 5

TRANUSE24: What forms of transportation did you use to arrive at the bus stop in [X]?

Check all that apply.

Walked from hotel/motel
Rental car
Drove my own car
Tour bus
Flew into [X] Airport
Other, please specify: ____________________

TRANSUSE25: Select transportation you used during your most recent [activity] trip to [SITE] (defined as time in the field and traveling to/from the [SITE])? (Mark all that apply)

Charter airplane (big game air transporter or air taxi)

Private plane

ATV

Motorized boat

Raft

Kayak/canoe

Other, please specify: _________________

 Did not use other transportation

TRANUSE26: What type of boat did you use on the [Lake] today?

Runabout/speedboat/ski boat
Fishing boat/bass boat
Pontoon boat
Personal water raft
Other type (describe)
House boat
Cabin cruiser
Row boat/canoe
Sailboat/sailboard

b) DO you own, DID you rent, or DID YOU BORROW the boat used today?

Own
Rented
Borrowed

TRANUSE27: While on that trip, did you or other persons in your party go boating at [Project Name]?

A) How many different boats did you or other persons in your party use at [Project Name] on that trip?

Number of Boats_

B) Please provide type and size of each boat that was used on that trip by you or other persons in your party and whether this/these boat(s) was/were trailered to the lake or kept at a marina on the lake.

Boat No.

Boat Type

Boat Size

Was this boat transported (e.g., trailered or car/truck roof) to the lake, kept at a marina on the lake, or rented/borrowed?

I don't know

Cabin Motorboat - Powerboats

Open Motorboat - Powerboats

Pontoon Boat - Powerboats

Houseboat - Powerboats

Jet Boat - Powerboats

Airboat - Powerboats

Auxiliary Motor Sail - Sailboats

Sail Only - Sailboats

Jet Ski - Personal Watercraft

Rowboat - Other Boats

Kayak - Other Boats

Canoe - Other Boats

less than 16'

16 - 20'

21 - 28'

29'+

Transported by Car/Truck Roof

Trailered to the lake

Kept at a marina on the lake

Rented

Borrowed

Other

[IF AN OVERNIGHT TRIP ASK:]

C) On how many different days during your trip did you or other persons in your party go boating in [Project Name]?

Number of days _

[IF A DAY TRIP ASK:]

D) How many hours did you personally spend boating during this trip to [Project Name]?

Number of hours_

E) Was going boating a major reason why you or other persons in your party visited [Project Name] on that trip?

TRANUSE28: Have you ever taken a scenic air tour over [site/Federal land] or any other [site/Federal land]? Please mark (●) all that apply.

Yes, I have taken a scenic air tour over [site]
Yes, I have taken a scenic air tour over another [site]
No, I have never taken a scenic air tour

TRANUSE29: What is your mode of non-motorized travel in [site] today? Please mark only one.

Road bike
Mountain bike
Walking/running
Hiking
Wheelchair
Scooter
Skateboard
Hybrid or "town" bike
Inline skates/ rollerblades
Other, please specify: _________________

TRANUSE30: Which facility are you primarily using for your non-motorized travel today? Please mark only one.

Roadway shoulder
Separated pathway
Other, please specify: _________________

TRANUSE31: How far did you (or will you) travel today by non-motorized mode (bicycle, walk/run, roller blade etc.) in and around [site]? Please mark only one.

< 1 mile
1-5 miles
6-10 miles
11-15 miles
More than 15 miles

TRANUSE32: On this visit to [site], did you and your personal group [activity (e.g. walk, ride, etc.)] any park trails? [question may include a map for reference.]

b. If yes, on this visit which of the following trails did you and your personal group [activity (e.g. walk, ride, etc.)]? If you did not visit a trail, please leave that line blank. Use the map below to help you locate the trails you used.

c. On past visits which of the following trails did you and your personal group [activity (e.g. walk, ride, etc.)]? If you did not visit a trail, please leave that line blank. (open-ended)

d) If you were to visit the park in the future, which of the following trails would you and your personal group [activity (e.g. walk, ride, etc)]?

This visit	Trails	Past visits	Future visits
	[area-specific list of trails]		
	[area-specific list of trails]		

No past visits

TRANUSE33: Did you hike part or all of the way to the summit of [X] today (check one box.)

Yes, I hiked part of the way to the summit
Yes, I hiked all of the way to the summit
No

TRANUSE34: Where did you start your hike today? (Check one box)

[List of site specific trails]

Other (please specify)
Don’t know/Not sure

TRANUSE35: Did you get off the bus today to take a hike?

YES

NO

TRANUSE36: If you did not get off the bus today to hike, would you have liked to?

YES

NO

TRANUSE37: Why didn’t you get off the bus today to hike? (Please select all that apply)

Bus tour did not provide an opportunity

Inclement weather

Some members of my party were not interested

Some members of my party were not able

Concerned for my safety

Worried about catching another bus

Few/no marked trails

[LIST OTHER NPS SITE SPECIFIC ACTIVITY]

Other (Please specify: ___________________________________________)

TRANUSE38: At approximately what time did you arrive at the trailhead today? (Enter time)

Approximate arrival time today: ________AM/PM

I arrived on a different day (please specify date of arrival: ___________)

TRANUSE39: Please estimate how far you traveled and how long were you away from your vehicle?

Distance________________ Time _______________

TRANUSE40: On this visit, did you and your personal group go into the backcountry of [ site]?

TRANUSE41: On this or past visits, did you and your personal group desire to explore the backcountry of [site]?

[IF YES:] Were you able to access the backcountry?

[IF NO]: What prevented you from accessing the backcountry?__________________

[IF YES]: How did you and your personal group access the backcountry? Please mark (•) all that apply.

[list of access methods: ATV, boat, kayak, biking, hiking, etc.]
Other, please specify: _________________

This section includes questions on shuttle service use, motivations for using the shuttle, and shuttle service conditions. See Topic Area 4 for visitors’ ratings of their experience (EVALSHUTTLE) and their preferences regarding the service (SHPREF).

SHUTTLE1: Did you [and your personal group] use the [shuttle service] on this visit?

SHUTTLE2: Have you used a visitor shuttle while visiting another [park or recreation area]?

SHUTTLE3: Have you ridden the [X] shuttle before today? Please mark (•) only one.

Yes, once
Yes, more than once
No

SHUTTLE4: Why did you choose to use the [site] Shuttle today [OR during your most recent visit]? (check all that apply)

Don't know how to get to [site] myself
To avoid driving in traffic
To avoid looking for parking
Saw a sign that [site] parking was full
Thought this was the only way to get to [site]
Better for the environment
Saves time
Save money
Other, please specify: _________________

Other possible responses:

I do not know where the visitor sites are located
I do not like to drive in unfamiliar areas
The shuttle bus provides historical information
I am able to relax/view the scenery on the shuttle bus
Avoid long entrance station lines
Do not have vehicle
Save money on gas
Ease of getting around [park]

SHUTTLE5: Which of the listed activities was the primary reason for choosing to use the [shuttle service]?

[List of site-specific activities]

SHUTTLE6: Which of the in-site shuttles did you use today?

None – did not transfer to/from any other shuttle route

OR (check all that apply)

[include site specific list of routes]

SHUTTLE7: During this visit, what [shuttle service] routes did you use? Please check all that apply. Using the map below will help you identify the bus route names.

[include site specific list]

SHUTTLE8: During your visit to this area, please indicate all the sites that you and your group visited (in column A) OR plan to visit (in column B) using either the [X] Shuttle or the [Y] Shuttle. (Check All That Apply) Visited Using Shuttle; Plan to Visit Using Shuttle

Location	Visited Using Shuttle	Plan to Visit Using Shuttle
Include list of site specific destinations	􀀀	􀀀
Do not plan to visit other sites on shuttle		􀀀

SHUTTLE9: For each of the following destinations, please indicate whether you visited the location using the [shuttle bus] today? (Check one for each item.)

Location

Yes

Don’t Know/

Not Sure

Include list of site specific destinations

􀀀

SHUTTLE10: At which of the following locations did you first board the shuttle bus during this visit to [site]?

[Include site-specific list]
Don’t know/Not sure

SHUTTLE11: Where did you first board the shuttle service today? (Check One)

[Include site-specific list]

SHUTTLE12: How many times did you board the shuttle buses during this visit?

Number of times __

SHUTTLE13: During this visit, how many days did you use the [shuttle service]?

__# days

SHUTTLE14: How many buses departed full before you were able to board the shuttle?

__number of full buses

SHUTTLE15: How long did you have to wait to ride the [site] shuttle?

__minutes

SHUTTLE16: During this visit, did you and your personal group have to wait for a shuttle bus to pick you up along the [site] road? This does NOT include courtesy shuttle buses in the entrance area.

SHUTTLE17: In your opinion, at what point is the wait time for a roadside shuttle no longer acceptable?

Number of minutes__

SHUTTLE18: Are there destinations in the park to which you would have liked to ride the shuttle bus today, but were unable to do so because the bus doesn’t go there? (Check one.)

Yes (Please specify location)
No

SHUTTLE19: If [TRANSPORTATION SERVICE/SHUTTLE] was not available, what other transportation options would you have chosen during your most recent visit?

I would have:

Not have made the trip/ would go somewhere else
Driven my personal vehicle
Shared a ride to [SITE]
Rented a car
Rode a Bicycle
Taken a tour bus
Walked/ hiked
Other (specify)

SHUTTLE20: Does lack of public transportation prevent you from visiting [site] as often as you would like? (open-ended)

NOTE: For questions related to the evaluation of parking, please see Topic Area 4 (specifically the series, EVAL and MGMTPREF).

PARKING1: When you planned this trip to [SITE}, did you think about the possibility that it might be difficult to find parking here? (Please select only one response)

PARKING2: If you thought about the possibility that it might be difficult to find parking here when you planned this trip to [SITE], how did it affect your trip plans? (Check all that apply.)

It did not affect my plans

I visited at a time of day I thought would be less crowded

I visited on a day of the week I thought would be less crowded

I avoided places here I thought would be crowded today

Other, please specify: _________________

PARKING3: Where did you park on this trip to the [site/area]? (OPTIONAL: Refer to the surveyor’s map and check all the places you parked).

[specific locations within the site]
Along the roadside
Other, please specify: _________________

PARKING4: Where is your vehicle currently parked? (Check One)

[specific locations within the site]
Other, please specify: _________________

PARKING5: Did you leave a car in another location to allow you to hike only one way?

PARKING6: Did you park a private vehicle at a destination or location different than where your activity started in order to facilitate a one-way (point-to-point) itinerary?

PARKING7: While inside the [site] were you able to find parking at all the areas you wanted to visit?

IF NO: at which areas were you unable to find parking? (Open-ended)

PARKING8: Did you park in the parking lot near the entrance station today? (Refer to the surveyor’s parking map and check one box.)

PARKING9: If you didn’t park in the lot near the entrance station, where did you park today? (Refer to the surveyor’s parking map and check one box.)

[specific locations within the site]
Other, please specify: _________________

PARKING10: [IF YES, PARKED NEAR ENTRANCE] What reasons best explain why you parked in the lot near the entrance station? (Check all that apply.)

I parked in the lot near the entrance station because… [Note: adapt responses as necessary]

I knew I wouldn’t have to pay the fee to visit X if I parked here.
I tried parking closer to my destination, but couldn’t find a parking place.
I assumed parking lots closer to my destination would be full.
This parking lot is the closest parking to my destination.
I wanted to hike or bike from this parking lot to my destination.
Hiking or biking on trails from this parking lot was my primary reason for visiting BLRA.
Other, please specify: _________________

PARKING11: How much parking congestion do you think there is at [X] today? (Circle one number)

No parking congestion at all	Slight amount of parking congestion	Moderate amount of parking congestion	Quite a bit of parking congestion	Extreme parking congestion
1	2	3	4	5

PARKING12: During your recent visit, did you encounter any problems finding a parking space using your personal vehicle in [X]?

[IF YES]: How did you respond [to parking problems]? (Please check all that apply)

Waited until a parking spot opened near my intended destination
Parked some distance away from my intended destination and walked
At least once, went to an alternate destination

PARKING13: Approximately what time of day did you first encounter problems finding a parking space? (Please circle one)

9:00 am
10:00 am
11:00 am
12:00 pm
1:00 pm
2:00 pm
3:00 pm
Other, please specify: _________________

PARKING14: Which of the parking scenarios is most like the parking conditions you have experienced while visiting the [site] today?

Parking is available at all overlooks.

Parking is available at many overlooks, but lots at the more popular areas such as [X] are full.
Parking lots at all overlooks are full, and the more popular areas are over capacity, with traffic congestion due to cars waiting to park.
Parking lots at all overlooks are over capacity, with traffic congestion due to cars waiting to park.

Don’t know/Not sure

NOTE: For questions related to the evaluation of traffic, please see Topic Area 4 (specifically the series, EVAL and MGMTPREF).

TRAFFIC1: Overall, approximately how much time did you spend in traffic congestion looking for parking at [site] on this trip? (Enter 0 if you did not experience any congestion.)

Time (min)___

TRAFFIC2: Approximately how much time did you wait in traffic congestion to enter [site] on this trip? (Enter _if you did not experience any congestion.)

Time (min)___

TRAFFIC3: Did you have to wait behind other vehicles at the entrance station to enter [X] today? (Check one box)

Yes, but there were only one or a few vehicles ahead of me
Yes, and there were several too many vehicles ahead of me
No, I did not have to wait behind any other vehicles to enter today

TRAFFIC4: During your recent visit, did you encounter any traffic congestion while using your personal vehicle in [X]?

[IF YES] How did you respond [to traffic congestion]? (Please check all that apply)

Waited to get to my intended destination
At least once, went to an alternative destination

TRAFFIC5: Approximately what time of day did you first encounter traffic congestion problems? (Please circle one)

9:00 am
10:00 am
11:00 am
12:00 pm
1:00 pm
2:00 pm
3:00 pm
Other, please specify: _________________

TRAFFIC6: Which of the following descriptions is most like the number of cars that were on the [X Road] during your drive from the entrance station to here? (circle one number).

There were no other cars on the road
There were just a few other cars on the road
There were several other cars on the road
There were many other cars on the road

The section on Assessment of Visitor Experience captures information regarding the respondent’s perceptions of the condition and quality of the transportation assets they used to access and move within the Federal public land site(s). This section also captures opinions about system management and visitor preferences regarding transportation-related improvements (including a section on preferences regarding shuttle services). Questions addressing other aspects of the visitor experience, including safety, resource protection, and soundscape are also included.

Note: This section includes several groups of questions. General evaluation questions are grouped in the “EVAL” series. There is also a sub-section that addresses crowding (CROWD series) and a subsection that is specific to evaluating conditions related to boating/water resources (BOATEVAL series).

EVAL1: How would you rate your travel experience (i.e. driving, navigating, parking) while visiting [X]?

Excellent
Good
Fair
Poor
Very Poor

EVAL2: Thinking about your trip as a whole, please use the 5-point scale to rate how well your travel experience lived up to your expectations. (Please circle one response)

Significantly below my expectations	Below my expectations	Met my expectations	Above my expectations	Significantly above my expectations
1	2	3	4	5

b) IF RATE 1 or 2, ASK: Why did your travel experience fall below your expectations? [OPEN-END]

EVAL3: How would you rate your travel experience arriving at [Site/Area]? Check one response in column A. How would you rate your travel experience within [Site/Area]? Check one response in Column B.

A B

Arriving at Site Within Site

Excellent  

Good  

Fair  

Poor  

Very Poor  

EVAL4: On this visit, did you [and your personal group] have any difficulties locating [SITE]?

NO

YES

If YES, what was the problem? __________________________

EVAL5: Please use the space below to share any additional feedback on your travel experiences during your trip. In particular, we are interested in learning about any transportation related issues or problems you faced. Please be specific. (Open-ended)

EVAL6: What transportation related issues or problems have you faced when traveling on or through Federal public lands? (Open-ended)

EVAL7: Do you have any suggestions for how travel or transportation to or through Federal public lands can be improved? (Open-ended)

EVAL8: During your trip, did you have to make any transportation connections (for example, switching from one bus to another bus, or from a bus to a train)?

[IF YES]: How satisfied with were you with your experience making transportation connections? Please use the five point scale to rate the following aspects of your experience making transportation connections.

Neither

Very satisfied or Very

Dissatisfied Dissatisfied dissatisfied Satisfied Satisfied

The different transportation options

available to me for my connections 1 2 3 4 5

The availability of information (e.g., schedule),

so I could plan my connections 1 2 3 4 5

The amount of time I had to wait for

my connection 1 2 3 4 5

The number of connections I had to make

to visit the places I wanted to see 1 2 3 4 5

My overall experience making connections 1 2 3 4 5

EVAL9: During your trip, did you experience any delays or other problems making connections from one form of transportation to another? For example, when connecting from a bus to a train, was the train delayed?

Yes → Please indicate the nature of the problem. Please be as specific as possible _____
No
Not applicable (didn’t make any transportation connections during my trip)

EVAL10: In general, which form(s) of transportation do you use when traveling to or through Federal public lands (including National Parks, National Forests, National Wildlife Refuges, National Conservation Areas, Wild and Scenic Rivers)? Please include winter travel, as well as travel during other seasons. Check all that apply in column A.

For each form of transportation that you have used on Federal public lands, please use the 1 to 5 scale to rate your satisfaction with your travel experience.

Neither Very satisfied or Very

Use Dissatisfied Dissatisfied dissatisfied Satisfied Satisfied

Private vehicle (car, truck, RV, motorcycle)  1 2 3 4 5

All terrain vehicle or off road vehicle  1 2 3 4 5

Public Bus (not including shuttles

or trolleys)  1 2 3 4 5

Shuttle bus or trolley (e.g., X)  1 2 3 4 5

Train  1 2 3 4 5

[X] Ferry  1 2 3 4 5

Cruise ship  1 2 3 4 5

Motorboat  1 2 3 4 5

Kayak, canoe, or raft  1 2 3 4 5

Commercial airplane (including air taxis)  1 2 3 4 5

Private airplanes  1 2 3 4 5

Bicycle  1 2 3 4 5

Foot/hiking  1 2 3 4 5

Horse  1 2 3 4 5

Dog sled  1 2 3 4 5

Snowmobile/Snowmachine  1 2 3 4 5

Cross country skis, snowshoes  1 2 3 4 5

Other (please specify)  1 2 3 4 5

EVAL11: This question asks about your use of transportation during your recent trip to [x] and has two parts. First, please indicate which of the following forms of transportation you and your personal group used during your trip. Check all that apply.

Next, for each form of transportation used, please use the 1-5 scale to rate your satisfaction with your travel experience.

Neither

A Very satisfied nor Very

Used Dissatisfied Dissatified dissatisfied Satisfied Satisfied

Private vehicle (car, truck, motorcycle, RV)  1 2 3 4 5

Rental vehicle (car, truck, motorcycle RV)  1 2 3 4 5

All terrain vehicle or off road vehicle  1 2 3 4 5

Tour bus  1 2 3 4 5

Shuttle bus or trolley (e.g., X)  1 2 3 4 5

Other public bus  1 2 3 4 5

Train  1 2 3 4 5

[X] Ferry  1 2 3 4 5

Cruise ship  1 2 3 4 5

Motorboat  1 2 3 4 5

Commercial airline (including air taxis)  1 2 3 4 5

Private airplane  1 2 3 4 5

Bicycle  1 2 3 4 5

Foot/hiking  1 2 3 4 5

Horse  1 2 3 4 5

Dog sled  1 2 3 4 5

Snowmachine  1 2 3 4 5

Cross country skis, snowshoes  1 2 3 4 5

Other (please specify)  1 2 3 4 5

For any forms of transportation rated “1” or “2”: Why were you dissatisfied with your travel experience? [Open-End]

EVAL12: This question asks about your use of transportation modes inside [site] and has three parts.

a) First, please identify whether or not you and your personal group used each of the following modes of transportation during your visit to [site]. Mark (•) yes or no for each item.

b) Next, for only transportation modes that you and your personal group used, please use the 1-5 scale to rate how important it is for you to be able to use this mode inside [site]

c) Finally, for only those transportation modes that you and your personal group used, please use the 1-5 scale to rate your satisfaction with the convenience of using that mode in [site].

a) Mode of Transportation Used?

YES

b) If used, how important to be able to use?

1= Not at all important

2= Slightly important

3= Moderately important

4= Very important

5= Extremely important

c) If used, how satisfied with convenience?

1=Very dissatisfied

2=Dissatisfied

3= Neither satisfied nor dissatisfied

4=Satisfied

5=Very Satisfied

[area-specific list of transportation modes (e.g. personal vehicle, bicycle, shuttle)]

EVAL13: Please read the following statements that are specifically about your drive through [SITE]. Please indicate if you strongly agree, agree, neither agree nor disagree, disagree, or strongly disagree with each statement. You may also indicate that you don’t know. (Check one box for each statement.) Select DK if you don’t know the answer.

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Don’t Know
Traffic law enforcement is adequate						DK
Commercial traffic is a problem						DK
There are adequate pull-offs to stop and enjoy the park						DK
Traveling through a park on this road makes your drive more enjoyable						DK
The scenery on this road increases your enjoyment while traveling						DK
You choose to drive through the park because it is more enjoyable than other ways to get to your destination						DK
You choose to drive through the park because it is the most direct or fastest route to your destination						DK
Some roads in this park should be managed for scenic driving by having lower speed limits, less stops, and fewer signs						DK

EVAL14: Please tell us how you feel about the following transportation-related items.

→First rate how important each item is to you when visiting this [SITE].

→Then rate how satisfied you are with the way this [SITE] is managing for each item.

→Select  “Not applicable” if this [SITE] does not offer a specific transportation-related item.

Importance						Satisfaction
Very Unimportant	Somewhat Unimportant	Neither	Somewhat Important	Very Important		Very Unsatisfied	Somewhat Unsatisfied	Neither	Somewhat Satisfied	Very Satisfied	Not Applicable
1	2	3	4	5	Surface conditions of roads	1	2	3	4	5	
1	2	3	4	5	Surface conditions of parking areas	1	2	3	4	5	
1	2	3	4	5	Condition of bridges	1	2	3	4	5	
1	2	3	4	5	Condition of trails and boardwalks	1	2	3	4	5	
1	2	3	4	5	Number of places for parking	1	2	3	4	5	
1	2	3	4	5	Number of places to pull over along roads	1	2	3	4	5	
1	2	3	4	5	Safety of driving conditions of the roads	1	2	3	4	5	
1	2	3	4	5	Safety of [SITE] road entrances/exits	1	2	3	4	5	
1	2	3	4	5	Signs on highways directing you to the [SITE]	1	2	3	4	5	
1	2	3	4	5	Signs directing you around the [SITE] roads	1	2	3	4	5	
1	2	3	4	5	Signs directing you on trails	1	2	3	4	5	
1	2	3	4	5	Access for people with physical disabilities or who have difficulty walking	1	2	3	4	5	

EVAL15: a. Please look at this list of statements that address your feelings about this trip to [X]. Please indicate your level of agreement with each of the statements listed below.

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	No Opinion
My trip to [X] was well worth the money I spent to take it	SD	D	N	A	SA	N.O.
I avoided some places at [X] because there were too many people there	SD	D	N	A	SA	N.O.
The number of people recreating at [X] reduced my enjoyment	SD	D	N	A	SA	N.O.
The recreation areas at [X] are in good condition	SD	D	N	A	SA	N.O.
Current restroom cleanliness meets my group’s needs	SD	D	N	A	SA	N.O.
Current safety and security at the recreation sites meet my group’s needs	SD	D	N	A	SA	N.O.
Current parking at recreation sites along the [X] meets my group’s needs	SD	D	N	A	SA	N.O.
Current facilities (i.e. restrooms, picnic tables, developed campgrounds) meet my group’s needs	SD	D	N	A	SA	N.O.
Current directional signage to recreation sites meets my group’s needs	SD	D	N	A	SA	N.O.
Current interpretation/educational signage meets my group’s needs	SD	D	N	A	SA	N.O.

b. If you experienced any problems with items listed above, please identify the location where you had the problems and describe what the problems were:

__________________________________________________________________________________________________________________________________________________________________________

EVAL16: To what extent did the following factors impact your visit to [SITE]? (Check one box for each statement)

	Not at all	Very Little	Somewhat	To a great extent	Not applicable
Traffic congestion on roads					
Traffic congestion at entrance stations					
Lack visual indication of arrival					
Parking congestion/shortages					
Traffic congestion at roadside pullouts					
Crowding at scenic overlooks					
Lack of shuttle service/options					
Unacceptable shuttle wait times					
Passenger crowding on shuttles/ public transit/ferries					
Parking in unendorsed areas					
Intersection and roadway safety					
Lack of accessibility for people with disabilities					
Pedestrian/vehicle conflicts					
Wildlife/vehicle conflicts					
Other (Please specify) _______________________)					

EVAL17: Please indicate how you perceive the current condition of each of the following transportation components within your unit. (Check one box for each line)

	All or Most in Good/Excellent Condition	Conditions Range from Fair/Poor to Good/Excellent	All or Most in Fair/Poor Condition	Not Applicable
Paved roadways				
Dirt/gravel roadways				
Paved parking areas				
Dirt/gravel parking areas				
Bridges				
Tunnels				
Storm water management				
Pullouts along roadways				
Entrances/access points				
Entrance stations/booths				
Shuttle bus stops				
Water access facilities (e.g., docks, boat ramps)				
Multiuse paths/trails				
Bicycle facilities (bike racks/lockers)				
Traffic counting equipment				
Other (Please specify): ______________________				

EVAL18: a) On this visit, how satisfied were you and your personal group with each of the following [services, facilities, programs, activities in [site/on Federal public lands]?

Very dissatisfied

Somewhat dissatisfied

Neither dissatisfied nor satisfied

Somewhat satisfied

Very satisfied

Not applicable (did not use)

List of site specific transportation-related services, facilities, activities

b) If you responded to part a above with “very dissatisfied” or “somewhat dissatisfied,” please explain. (Open-ended)

EVAL19: a) Please select all the [visitor, information, concession] services and facilities that you [and your personal group] used during this visit to [SITE].

b) For only those services and facilities that you [and your personal group] used, please rate their importance from 1-5.

c) For only those services and facilities that you [and your personal group] used, please rate their quality from 1-5.

(a)

SERVICE/FACILITY

USED?

(b)

IMPORTANCE

1=Not at all

2=Slightly

3=Moderately

4=Very

5=Extremely

(c)

QUALITY

1=Very poor

2=Poor

3=Average

4=Good

5=Very good



[area-specific] list of services/facilities



[area-specific]list of services/facilities

EVAL20: Please explain any ratings of "very poor" or "poor" in column c of this question.

EVAL21: Please explain any ratings of "very good" in column c of this question.

EVAL22: I would like to have you rate the recreation services and quality of the recreation facilities in this [site]. As I read this list, I will ask you to rate two things. First, rate your satisfaction or dissatisfaction with the item using a scale of 1 to 5 where 1 means very dissatisfied and 5 means very satisfied (indicate not applicable if you had no experience with the service or facility). Next rate the importance of this item to the overall quality of your recreation experience on this trip. To rate importance use a scale from 1 to 5 where 1 means not at all important and 5 means extremely important.

Travel experiences using your personal vehicle during your recent visit	Very Dissatisfied	Somewhat Dissatisfied	Neither Satisfied nor Dissatisfied	Somewhat Satisfied	Very Satisfied	N/A	Importance: Not at all Slightly Moderately Very Extremely Important Important Important Important Important
Adequacy of signage on this [X] field unit as a whole	1	2	3	4	5		1 2 3 4 5
Condition of roads on this [X] field unit as a whole	1	2	3	4	5		1 2 3 4 5
Scenery at this site/area	1	2	3	4	5		1 2 3 4 5
Condition of the natural environment	1	2	3	4	5		1 2 3 4 5
Available parking	1	2	3	4	5		1 2 3 4 5
Parking lot condition	1	2	3	4	5		1 2 3 4 5
Cleanliness of restrooms	1	2	3	4	5		1 2 3 4 5
Condition of developed recreation facilities	1	2	3	4	5		1 2 3 4 5
Condition of roads	1	2	3	4	5		1 2 3 4 5
Condition of trails	1	2	3	4	5		1 2 3 4 5
Feeling of safety	1	2	3	4	5		1 2 3 4 5
Helpfulness of employees (not interviewer)	1	2	3	4	5		1 2 3 4 5
Availability of interpretive/ educational displays, signs and exhibits	1	2	3	4	5		1 2 3 4 5
Value for fee paid (for fee sites only)	1	2	3	4	5		1 2 3 4 5
Availability of information on recreation about this site	1	2	3	4	5		1 2 3 4 5
Adequacy of signage to this site	1	2	3	4	5		1 2 3 4 5

EVAL23: Rate both the QUALITY and AVAILABILITY of the following opportunities and facilities that occur along or near the [site] in the [site]. For each item, CIRCLE the number on the left that best describes its availability and the number on the right that best describes its quality. (If you don’t know, circle DK.)

AVAILABILITY RATING

I T E M S

QUALITY RATING

Not at

All

Low

Med.

High

Don’t Know

OPPORTUNITIES

AND FACILITIES:

Very Poor

Poor

Good

Excellent

Don’t Know

Opportunities to attend concerts, festivals, and arts performances

Boat Access sites

Trails for walking, hiking, and biking

Scenic beauty

Educational displays and programs

Undeveloped (natural) public land

Residential developments

Public facilities (restroom,

water fountains)

Historical attractions

Marinas

Quiet areas to sit and view the river

Recreation-based small businesses (shops, restaurants)

EVAL24: Please rate the quality of each of the following items that you observed during your trip.

	Very poor	Poor	Fair	Good	Excellent	Did not observe
Trail conditions	1	2	3	4	5	0
Trail signage	1	2	3	4	5	0
Outhouses	1	2	3	4	5	0
Cabins	1	2	3	4	5	0
Ranger presence	1	2	3	4	5	0
Information boards	1	2	3	4	5	0
Trail conditions	1	2	3	4	5	0

EVAL25: For your current visit, please rate the quality of each of the following:

	Very Poor	Poor	Fair	Good	Excellent	Does not Apply
Adequacy of signs providing directions and information	1	2	3	4	5
Parking space availability during this visit	1	2	3	4	5
Condition of roads and parking areas in [site/type of unit]	1	2	3	4	5

EVAL26: We would like to know how you felt about traveling around [site] on this visit. For each item below please rate how much you think it describes your travel overall experience at [site] today.

	Strongly Disagree	Disagree	Neither Agree or Disagree	Agree	Strongly Agree
You have easy access to important sites and attractions	1	2	3	4	5
You have little impact on the area’s natural environment	1	2	3	4	5
It takes too long to get where you want to go	1	2	3	4	5
It is easy to access scenic overlooks, vistas, or locations	1	2	3	4	5
You hear natural sounds	1	2	3	4	5
You feel stressed while traveling	1	2	3	4	5
You experience a sense of freedom	1	2	3	4	5
You connect with the natural environment	1	2	3	4	5
You could go “where you want, when you want”	1	2	3	4	5
You experience conflict	1	2	3	4	5
You feel crowded	1	2	3	4	5

EVAL27: Please think about the Federal public lands that you use. To what extent do you feel the following issues are a problem on Federal lands?

During your trip, to what extent do you think each of the following issues were a problem when you were visiting Federal public lands (e.g., National Parks, National Forests, National Wildlife Refuges, National Conservation Areas, Scenic and Wild Rivers)?

	Not a Problem	Small Problem	Moderate Problem	Big Problem	Did not use facility/engage in activity
Condition of roads	1	2	3	4	5
Availability of parking	1	2	3	4	5
People walking on, across, or along the road/ conflicts between vehicles and pedestrians	1	2	3	4	5
Too many people	1	2	3	4	5
Road traffic noise that interferes with enjoyment of natural sounds and quiet	1	2	3	4	5
Aircraft noise that interferes with enjoyment of natural sounds and quiet	1	2	3	4	5
Cars parked illegally (e.g., on road shoulders)	1	2	3	4	5
Lack of adequate trail markers	1	2	3	4	5
Lack of transportation to the sites I want to visit	1	2	3	4	5
Availability of restrooms	1	2	3	4	5
Other, please specify: _________________	1	2	3	4	5

b) For any issues that you feel are “big problems” on Federal public lands, please provide more information about the problem (for example, where did you encounter the problem?). (Open-ended)

EVAL28: How much of a problem have each of the following items been for you during your visit today? (Check one box for each item.) Please rate if the issue was: not a problem, a small problem, a moderate problem, or a big problem

	Not a Problem	Small Problem	Moderate Problem	Big Problem	No Opinion
Too many cars on the road	1	2	3	4	5
Too many large vehicles (e.g., buses, campers) on the road	1	2	3	4	5
Too many bicycles on the road	1	2	3	4	5
Difficulty finding a parking place at scenic overlooks	1	2	3	4	5
Difficulty finding a parking place at [park] destinations	1	2	3	4	5
People walking on, across, or along the road	1	2	3	4	5
Too many people at scenic overlooks	1	2	3	4	5
Not enough [park] orientation information	1	2	3	4	5
Not enough signs with directions to [park] destinations	1	2	3	4	5
Traffic delays at the entrance station	1	2	3	4	5
Cars parked illegally (on road shoulders, in “no parking” areas)	1	2	3	4	5
Road traffic noise that interferes with enjoyment of natural sounds and quiet	1	2	3	4	5

Other possible categories for evaluation:

Traffic congestion at [type of unit] exit
Traffic congestion along roadways in [type of unit]
Construction delays throughout the [type of unit]
Difficulty finding your way around
Conflict between vehicles and pedestrians

EVAL29: Please tell us how much you agree or disagree with each of the following statements about your use of Federal public lands.

	Strongly Disgree	Disagree	Neither Disagree nor Agree	Agree	Strongly Agree	No Opinion
I would benefit from more roads on Federal public lands.	1	2	3	4	5	0
I would benefit from improved winter trails on Federal public lands	1	2	3	4	5	0
[Add project specific statements, as needed]	1	2	3	4	5	0

EVAL30: Please indicate how much you agree or disagree with the following statement regarding your concerns while using the trails. Please mark only one for each item.

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Too many other hikers					
Adequate information and signs at the trailhead					
Finding the trailhead					
Adequate information about trails before arriving at the trailhead					
Adequate signs marking the trail route					
Adequate parking at the trailhead					
The actions or behaviors of other hikers					
Trail surface quality (too deeply eroded, muddy, rough, uneven, too wide, too narrow)					
Litter on the trail					
Informal (visitor-created) trails					
Trails that go to the places I want to go					
Trails too difficult (too many hills/too steep)					
Other, please specify: _________________					

EVAL31: Are you satisfied with current non-motorized transportation conditions in [site], or not?

If not, describe why: (open-ended)

EVAL32: How serious a problem is recreation by non-residential users interfering with your use of the [X]?

Not at All serious
Slightly serious
Somewhat serious
Very serious
Extremely serious

EVAL33: How would you personally rate the quality of each item, listed below, for the campground where you received the questionnaire?

	Very poor	Poor	Fair	Good	Excellent	Did not use/observe
Boat ramp	1	2	3	4	5
Disabled-accessible	1	2	3	4	5
Courtesy dock	1	2	3	4	5

EVAL34: How acceptable was it to spend this amount of time looking for parking in [site]?

Not at all acceptable	Slightly acceptable	Moderately acceptable	Very acceptable	Completely acceptable
□	□	□	□	□

EVAL35: How satisfied were you with your parking location today?

Very Satisfied	Satisfied	Neither satisfied nor dissatisfied	Dissatisfied	Very Dissatisfied
				

IF Dissatisfied or very dissatisfied, please list the reasons why:______________

EVAL36: Do you agree or disagree with each of the following statements about where you parked at [site]? (Check one box for each item.) Where I parked is…

	Strongly Disagree	Disagree	Neither Disagree nor Agree	Agree	Strongly Agree
Safe	1	2	3	4	5
Convenient	1	2	3	4	5
Easy to find	1	2	3	4	5
Close to my destination(s)	1	2	3	4	5
Well marked (e.g. paint striping)	1	2	3	4	5
My preferred parking location	1	2	3	4	5
In a congested parking area	1	2	3	4	5

EVAL37: Please rate how congested (with traffic) each of the following areas was during your visit. Please check only one response for each area.

Areas	Uncongested	Somewhat uncongested	Neither	Somewhat congested	Congested	I don’t know
Roads leading to park	1	2	3	4	5	6
Parking lots	1	2	3	4	5	6
Trails	1	2	3	4	5	6
[add other site-specific categories]	1	2	3	4	5	6

EVAL38: How acceptable was the traffic flow along these road segments to you?

-4 -3 -2 -1 0 1 2 3 4

Extremely Very Moderately Slightly Neither Slightly Moderately Very Extremely

Unacceptable Unacceptable Unacceptable Unacceptable Acceptable Acceptable Acceptable Acceptable

EVAL39: How much of a problem do you feel traffic congestion is at different locations in [site]? (Check one box for each item.)

	Not a problem	Small problem	Moderate problem	Big problem
At the park entrance/exit	1	2	3	4
Driving on park roads	1	2	3	4
In parking areas at primary destinations	1	2	3	4
At scenic overlooks.	1	2	3	4

EVAL40: Overall, compared to what you expected, how much traffic congestion did you experience during your visit to [site] Please mark (•) only one.

I didn’t know what to expect
Less traffic congestion than I expected
About the same as I expected
More traffic congestion than I expected

In addition to this section, other questions in the Compendium (e.g., EVAL or MGMTPREF series) also include questions relevant to crowding. Crowding questions related to boating and water resources are included in the next section (EVALBOAT).

CROWD1: How crowded did you feel at the following locations on this trip to [site]? (Circle one number for each location.)

	Not at all crowded	Slightly Crowded	Moderately Crowded	Very Crowded	Extremely Crowded	Did not visit site or engage in activity
While hiking on the trails	1	2	3	4	5	0
At parking areas	1	2	3	4	5	0
On roads	1	2	3	4	5	0
On the shuttle bus	1	2	3	4	5	0
At the visitor center	1	2	3	4	5	0
At [X] Campground	1	2	3	4	5	0
Include site-specific locations, e.g., overlooks etc.	1	2	3	4	5	0

CROWD2: Please use the scale below to rate (from 1 to 5) how crowded you felt by people during this visit. Please Circle only one.

Not at all crowded	Slightly crowded	Moderately crowded	Very crowded	Extremely crowded
1	2	3	4	5

CROWD3: How crowded did you feel while [RECREATIONAL ACTIVITY] at [SITE] today? (Select one response)

Not at all crowded	Slightly crowded	Moderately crowded	Very crowded	Extremely crowded
1	2	3	4	5

CROWD4: How did the number of other [RECREATIONAL ACTIVITY] you encountered affect your overall experience today? (Select one response)

Added greatly	Added somewhat	Had no effect	Detracted somewhat	Detracted greatly
1	2	3	4	5

CROWD5: Did you move to a different [LOCATION] based on the number of people you encountered? (Check one.)

YES

NO

CROWD6: Have you ever not been able to, or chosen not to visit [SITE] because it was too crowded? (Please check ‘yes’ or ‘no’. If yes, specify how many times and if you were trying to visit a specific site)

YES → How many times? ____________

What specific sites were you trying to visit? ___________________________________

NO

CROWD7: Please indicate whether (and if so, how often) you have ever done each of the following in any [SITE], including wilderness or backcountry recreation area.

Ever Done				If so how often?
			Never	Rarely	Sometime	Very Often	Always
Visit earlier or later in the season to avoid seeing other people	NO	YES	1	2	3	4	5
Visit on weekdays to avoid weekend crowds	NO	YES	1	2	3	4	5
Go to trails that are less crowded	NO	YES 	1	2	3	4	5
Avoid places that regulate the use of horseback riders	NO	YES 	1	2	3	4	5

CROWD8: Did you think it was crowded at any point during your hike to [X] today? (Check all that apply)

Yes, it was crowded some or all of the time I was on the trail
Yes, it was crowded some or all of the time I was on the summit
No, it wasn’t crowded at any point during my hike

CROWD9: Did the presence of other people on the trail make you feel rushed or slow you down at any point during your hike to [X] today? (Check one box).

If yes, please specify: _________________

CROWD10: Which photo shows the maximum number of people you could see at one time on [X] without thinking it was crowded? (Enter photo number or check the box)

Photo number _________ OR

I don’t think it looks crowded in any of the photos

CROWD11: On this visit to [X], compared to what you expected, how crowded did you and your personal group feel? Please mark only one.

I didn’t know what to expect
Less crowded than expected
About the same as expected
More crowded than expected

CROWD12: Approximately how long did you typically wait for desired climbing routes to become available today?

I waited about __________ minutes on average.

CROWD13: About how long did you expect to wait for desired climbing routes to become available?

I expected to wait _________ minutes on average.

I had no expectations about the wait times I would experience.

CROWD14: About how long would you have preferred to wait for desired climbing routes to become available?

I would have preferred to wait________ minutes on average.

CROWD15: What is the maximum wait time you could experience at [X] before you would not climb here again?

If I experienced waits longer than _________ minutes I would not climb here again.

I would climb at [X] again regardless of the wait times I experienced.

CROWD16: During your visit to [X] did you encounter any congestion on climbing routes that interfered with your ability to climb the routes you desired?

No
Yes [IF YES] How did you respond to congestion?
- I climbed different routes than the ones I desired
- I waited for the routes that I desired
- I decided not to climb as much as I desired today

CROWD17: About how many other hikers did you encounter during your last hour of hiking?

I encountered about __________ other hikers over the past hour

I have not been hiking for an hour.

Don’t know/Not sure.

CROWD18: About how many other hikers did you expect to encounter over the past hour?

I expected to encounter _________ other hikers over the past hour.

I had no expectations about the number of encounters I would experience.

CROWD19: About how many other hikers would you have preferred to encounter over the past hour?

I would have preferred to encounter ________ other hikers over the past hour.

CROWD20: What is the maximum number of encounters per hour you could experience on [trail name] near [site] before you would not hike here again?

If I experienced as many as _________ encounters per hour I would not hike here again.

I would hike [trail name] near [site] again regardless of the number of encounters per hour I experienced.

CROWD21: During your visit to [trail name] near [site] did you encounter any congestion on the trail that interfered with your ability to hike at the pace you desired?

No
Yes [IF YES] How did you respond to congestion on the trail?
- I traveled slower than I desired
- I traveled faster than I desired

CROWD22: Did congestion from the number of other hikers on the [trail name] near [site] interfere with your freedom to move and/or stop as you wished?

Yes, frequently
Yes, occasionally
No, never

CROWD23: Which photograph looks most like the conditions you typically saw today on the [location] while hiking today?

Photograph # ___________

Don’t know/Not sure

CROWD24: Which photograph shows the number of hikers at one time you expected to see on the [location]?

Photograph # ___________

I had no expectations about the number of hikers I would see at one time.

CROWD25: Which photograph shows the number of hikers at one time you would prefer to see on the [location]?

Photograph # ___________

CROWD26: Which photograph shows the maximum number of hikers at one time you think the [manager] should allow on the [site]? In other words, at what point should the number of hikers on the [site] be limited?

Photograph # ___________

None of the photographs show a high enough number of hikers to limit the number of hikers on the [site].

The number of hikers hiking on the [site] should not be limited.

CROWD27: Which photograph shows the maximum number of hikers at one time on [site] you could see before you would not hike here again?

Photograph # ___________

I would hike [site] again regardless of the number of hikers I saw.

These questions deal specifically with evaluations related to boating and the use of different water resources (rivers, lakes, etc.), including crowding issues. Other questions in the Compendium (e.g., EVAL or MGMTPREF series) may also address issues relevant to boating and water resources.

EVALBOAT1: Which of these statements best describes your preference for the number of boats on the lake? (PLEASE MARK ONE)

I saw ABOUT AS MANY boats as I expected to see today.
I saw MORE boats than I expected to see today.
I saw FEWER boats than I expected to see today.

EVALBOAT2: Have you noticed any positive or negative changes on [Lake] in the last five years? If you have, please describe the changes below.__________________________________

Please describe any effects below.

Positive:___________ Negative:________

If you noticed changes, have these changes affected your enjoyment or use of [Lake]?

Positive: __________ Negative: _________

EVALBOAT3: How much of a problem is there from too many boats on the lake?

Not at all a problem
Small problem
Moderate problem
Big problem

EVALBOAT4: How much of a problem, if at all, was the amount of time that you had to wait to get on the water today?

Not at all a problem
Small problem
Moderate problem
Big problem

EVALBOAT5: How serious a problem, if at all, is it for you to see too many people during a river trip?

Not at all serious
Slightly serious
Somewhat serious
Very serious
Extremely serious

EVALBOAT6: How much, if at all, has the number of boats reduced your enjoyment of the lake today?

Not at all
Slightly
Somewhat
Quite a bit
Extremely

EVALBOAT7: How much, if at all, has the noise from other boats reduced your enjoyment of the lake today?

Not at all
Slightly
Somewhat
Quite a bit
Extremely

EVALBOAT8: What problems have you personally encountered during the boating season? Check all that apply.

Inadequate channel
Inadequate open water depths
Inadequate depths
Inadequate security
Zebra mussels
Inadequate parking
Hull scratches
Hull punctures
Inadequate protection for depths boats during storms
Lower unit damage
Slip rental costs at berth
Poor water quality at docks
Overcrowding
Submerged Objects
Other, please specify: _________________

EVALBOAT9: What problems have you personally encountered at the (PROJECT NAME) Small Boat Harbor during the (year) boating season? (Check all that apply.)

Inadequate channel depths
Inadequate protection for boats during storms
Inadequate depths
Slip rental costs too high at berth or slip
Inadequate security
Poor water quality at docks
Zebra mussels
Overcrowding
Inadequate parking
Line breakage
Hull scratches
Lower unit damage
Hull punctures
Other, please specify: _________________

EVALBOAT10: How much do private docks interfere with your use of [X] Lake?

Do not interfere at all
Slightly interfere
Somewhat interfere
Greatly interfere

EVALBOAT11: How much does it bother you to encounter people on the river?

It is not a problem
It is a slight problem
It is somewhat of a problem
It is quite a serious problem
It is very serious problem

EVALBOAT12: How much do you enjoy seeing other people during a river trip?

Dislike it very much
Slightly dislike
Neither dislike nor enjoy It
Slightly enjoy it
Very much enjoy it

EVALBOAT13: How likely is that the presence of too many boats would cause you to avoid your favorite parts of the lake?

Not at all likely
Slightly likely
Somewhat likely
Quite likely
Extremely likely

EVALBOAT14: How likely is that the presence of too many boats would cause you to avoid boating on the lake?

Not at all likely
Slightly likely
Somewhat likely
Quite likely
Extremely likely

EVALBOAT15: How likely are you not to participate in some boating activities because of crowded conditions?

Not at all likely
Slightly likely
Somewhat likely
Quite likely
Extremely likely

This section includes questions that ask users to evaluate different features of the shuttle service. FLMAs can use this information to better understand users’ experiences on the shuttle and to target improvements to the service.

EVALSHUTTLE1: [Screen for shuttle use]; If YES, please rate the usefulness of the shuttle bus service. Please mark (•) only one.

Not at all Slightly Moderately Very Extremely

Useful Useful Useful Useful Useful

□ □ □ □ □

b) If you rated the shuttle bus system as Not at all useful or slightly useful, please explain: (open-ended)

EVALSHUTTLE2: We would like to know more about the experiences and benefits you realized from using the bus.

	b) Please rate how DESIRABLE each of the following experiences were to you using the bus as well as… -2 Very undesirable -1 Slightly undesirable 0 Neither undesirable nor desirable +1 Slightly desirable +2 Very desirable					c) The degree to which you REALIZED or ATTAINED each of the experiences 1 Not at all 2 Somewhat 3 Moderately 4 Totally
a. Reducing tension and stress from driving own vehicle	-2	-1	0	1	2	1	2	3	4
b. Enjoying meeting new people with similar interests	-2	-1	0	1	2	1	2	3	4
c. Getting fast bus service to my intended destination	-2	-1	0	1	2	1	2	3	4
d. Learning more about the area	-2	-1	0	1	2	1	2	3	4
e. Improved ability to participate in one-way hike trips	-2	-1	0	1	2	1	2	3	4
f. Increased appreciation of scenic views	-2	-1	0	1	2	1	2	3	4
g. Getting some needed physical rest from driving own vehicle	-2	-1	0	1	2	1	2	3	4
h. Greater access to first-choice hiking trails	-2	-1	0	1	2	1	2	3	4
i. Less worry about driving and parking along busy roads	-2	-1	0	1	2	1	2	3	4
j. Improved ability to participate in one-way bike trips	-2	-1	0	1	2	1	2	3	4
k. Having others nearby that could help you if needed	-2	-1	0	1	2	1	2	3	4
l. Improved access to shops and restaurants in village centers	-2	-1	0	1	2	1	2	3	4
m. Increased ability to seek out new areas in the park	-2	-1	0	1	2	1	2	3	4
n. Other (please describe)	-2	-1	0	1	2	1	2	3	4

EVALSHUTTLE3: Did the bus get you where you wanted go on time? (ferry or bus connections, ranger programs, etc.)?

Yes
No: Tell us what you missed because of the bus. Be specific. (Open-ended)

EVALSHUTTLE4: Did the bus routes take you all the places you wanted to go?

Yes
No: Please tell us where else you wish the bus would go (open-ended)

EVALSHUTTLE5: Did you ever have to stand to ride the bus? (Open-ended)

No
Yes: On which routes did this occur? (Open-ended)

EVALSHUTTLE6: Did you take a bicycle on the bus?

No
Yes: If yes, were the bike racks easy to use? (Open-ended)
Yes
No: Why were the racks a problem? (Open-ended)

EVALSHUTTLE7: Overall, how would you rate your experience of riding the [shuttle service] during your visit? Please circle only one.

Excellent
Good
Fair
Poor
Very Poor

b) What key experiences contributed to this evaluation? _______

EVALSHUTTLE8: Was the frequency of the buses sufficient to meet your needs?

Yes
No: Please tell us what routes you felt needed more frequent bus service (Open-ended)

EVALSHUTTLE9: Was there enough storage space on the bus for your belongings?

EVALSHUTTLE10: Were you able to locate the scheduled bus stops easily?

Yes
No: Please tell us what and where the problem was.

EVALSHUTTLE11: Were you ever refused a place on the bus because it was full?

No
Yes: On which routes did this occur? (Open-ended)

EVALSHUTTLE12: Were you ever refused a place on the bus because there was no room for your bicycle?

No
Yes: On which routes did this occur?

EVALSHUTTLE13: Please rate the [shuttle service(s)]. (For each shuttle service, please circle one response for each item)

	Very Satisfied	Satisfied	Neither dissatisfied or satisfied	Dissatisfied	Very Dissatisfied	Not Applicable
Your overall experience with the shuttle service	1	2	3	4	5	9
Sites covered by service	1	2	3	4	5	9
Frequency of service	1	2	3	4	5	9
Reliability (on-time)	1	2	3	4	5	9
Ability to find a seat	1	2	3	4	5	9
Courtesy/helpfulness of the bus driver	1	2	3	4	5	9
Services for the disabled	1	2	3	4	5	9
Ease of understanding schedule and route information	1	2	3	4	5	9
Ease of finding shuttle stops	1	2	3	4	5	9
Ability to hear the audio programming on the bus	1	2	3	4	5	9
Ease of bringing a bicycle	1	2	3	4	5	9
Usefulness of the audio programming in providing background information on the visitor sites	1	2	3	4	5	9

Other possible response categories:

_Convenience of schedule

_Information at bus stops

_Cleanliness/ condition of vehicles

_Safety/ security

_Ease of transfers

_Amenities/ comfort at bus stops

_Mechanical noise level

_Ability to view outside scenery

b) If you were dissatisfied (rating of ‘4’ or ‘5’) with any of the service features described in the previous question, please tell us which service you were dissatisfied with and describe the reason for your dissatisfaction. (Open-ended)

EVALSHUTTLE14: Please indicate (1) how important each of the following items is to your overall enjoyment of using the [shuttle service], and (2) the extent to which you were satisfied or dissatisfied with each during your use of the shuttle bus system today. Please circle one response under IMPORTANCE and one response under SATISFACTION for each item.

	Importance: 1 Not at all important 2 Slightly Important 3 Moderately Important 4 Very Important 5 Extremely Important					Satisfaction: 1 Very Dissatisfied 2 Dissatisfied 3 Neither dissatisfied or satisfied 4 Satisfied 5 Very Satisfied					N/A
Frequency of buses/waiting time for next bus.	1	2	3	4	5	1	2	3	4	5	0
Availability of seats on the bus for everyone in your group.	1	2	3	4	5	1	2	3	4	5	0
Ability to see out bus windows to view scenery.	1	2	3	4	5	1	2	3	4	5	0
Hearing interpretive announcements while riding on the bus	1	2	3	4	5	1	2	3	4	5	0
Not having to drive in traffic congestion on [park] roads.	1	2	3	4	5	1	2	3	4	5	0
Not having to pay a fare to ride the shuttle bus.	1	2	3	4	5	1	2	3	4	5	0
Not having to find parking at crowded destinations.	1	2	3	4	5	1	2	3	4	5	0
Being able to get to all the places in the park I want to visit.	1	2	3	4	5	1	2	3	4	5	0
The amount of time it takes to ride the shuttle bus to the places in the [park] I want to visit.	1	2	3	4	5	1	2	3	4	5	0
Being able to explore the [park] at my own pace.	1	2	3	4	5	1	2	3	4	5	0
The amount of crowding onboard the bus.	1	2	3	4	5	1	2	3	4	5	0
The shuttle bus arrives at stops on schedule.	1	2	3	4	5	1	2	3	4	5	0
Having enough space on the bus for personal belongings (e.g., backpack, cooler, stroller).	1	2	3	4	5	1	2	3	4	5	0
Ability to find information about the shuttle bus system while planning your visit.	1	2	3	4	5	1	2	3	4	5	0
Traveling in the [park] in a way that minimizes my environmental impact.	1	2	3	4	5	1	2	3	4	5

EVALSHUTTLE15: Please rate the [park] shuttle service on each of the following:

	Very Poor	Poor	Fair	Good	Excellent	Not applicable
Ease of purchasing pass	1	2	3	4	5	0
Frequency of service	1	2	3	4	5	0
Convenience of hours of operation	1	2	3	4	5	0
Convenience of bus stop locations	1	2	3	4	5	0
Ease of transferring to other park shuttles	1	2	3	4	5	0
Driver courtesy	1	2	3	4	5	0
Information at bus stops	1	2	3	4	5	0
Amenities at bus stops	1	2	3	4	5	0
Quality of vehicles	1	2	3	4	5	0
Safety/Security	1	2	3	4	5	0
Overall experience	1	2	3	4	5	0

EVALSHUTTLE16: Please indicate how strongly you agree or disagree with the following statements about the [shuttle service]?

	Strongly Disagree	Disagree	Neither Disagree nor Agree	Agree	Strongly Agree
The shuttle schedule is confusing	1	2	3	4	5
The shuttle saved me time	1	2	3	4	5
The shuttle does not run frequently enough for my needs	1	2	3	4	5
Getting on and off the shuttle is physically challenging for me or someone in my group	1	2	3	4	5
I had to switch shuttles too many times to get to my desired destination	1	2	3	4	5
The shuttle does not have sufficient room for my gear	1	2	3	4	5
It seems difficult to travel with children on the shuttle	1	2	3	4	5
I enjoyed my experience using the shuttle	1	2	3	4	5
I would use the shuttle again	1	2	3	4	5

EVALSHUTTLE17: What did you most enjoy about your use of the [shuttle service] today? (Please tell us up to three things you enjoyed most.)

1.______

2.______

3.______

EVALSHUTTLE18: What did you least enjoy about your use of the [shuttle service] today? (Please tell us up to three things you enjoyed least.)

1.______

2.______

3.______

EVALSHUTTLE19: Please use the space below to provide any additional comments or feedback on your experience using the shuttle service during this visit. (Open-ended)

EVALSHUTTLE20: How crowded did you feel on the [shuttle service] bus today? (Circle one number.)

1		2		3		4		5
Not at all Crowded		Slightly Crowded		Moderately Crowded		Very Crowded		Extremely Crowded

EVALSHUTTLE21: Please list any other items that are important to your overall enjoyment of using the [shuttle service] that were not included above. (Open-ended)

EVALSHUTTLE22: Please provide any additional comments that you and your group may have about the shuttle bus system. (Open-ended)

These questions address future use of the shuttle (among users and non-users), as well as visitors’ preferences regarding service characteristics. Additional questions on visitors’ preferences regarding shuttle services can be found under System Management (see next section).

SHPREF1: Overall, what is your attitude toward the use of alternative transportation for visitor travel once inside [X], which includes modes of travel other than private automobiles, such as bicycle, bus, boat, carriage, ferry, train, tram, trolley, or van?

Very favorable
Favorable
Unfavorable
Very unfavorable

SHPREF2: If you were to visit [site] in the future, would you and your group be willing to ride a shuttle bus to major [park] viewpoints?

Yes, likely
No, unlikely
Not sure

SHPREF3: If you were to visit [site] in the future, if a transit (bus) service existed, with service to the [site/area’s] major destinations, how likely would it be that you would use such a service? (check only one)

Not at all Likely
Slightly likely
Moderately likely
Very likely
Extremely likely
Undecided

SHPREF4: How likely would you be to use the [shuttle service] system on a future visit to [area]? (Check one.)

Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Not sure

SHPREF5: A free shuttle service provides transportation from [X] to [X] sites and [X].

a. Now that you know a little about the shuttle, would you be willing to take it?

Yes
No
Not Sure

b. Why or why not? (Open-ended)

SHPREF6: If transportation was offered, would you be interested in taking a guided tour of [X]?

SHPREF7: Did/ Are you planning to use the shuttle service to facilitate your hike?

SHPREF8: Would you use this Shuttle again?

Definitely yes
Probably yes
Don't know
Probably not
Definitely not
Will not be back

SHPREF9: If you were to visit [site] in the future, would you use [park specific] shuttle again? Please mark (●) only one.

Yes, likely
No, unlikely
Not sure

SHPREF10: This section is concerned with your attitudes toward use of the [X] shuttle service [on [X]]. Please read each of the following statements carefully and circle the number that best describes your opinion.

I intend to use the [X Shuttle] on my next visit.

Not at all Likely

Slightly

Likely

Moderately Likely

Very Likely

Extremely Likely

I would find riding the [X Shuttle] on my next visit

Not at all Pleasant

Slightly

Pleasant

Moderately

Pleasant

Very Pleasant

Extremely Pleasant

My level of ease in using the [X Shuttle] on my next visit

Not at all Easy

Slightly

Easy

Moderately

Easy

Very Easy

Extremely Easy

The amount of planning needed for me to use the [X Shuttle]:

Very little

Moderate Amount

Quite a bit

A lot

SHPREF11: If you were a [park] manager, what would you do to improve the quality of the [X]

Tour? Please provide specific comments about services and facilities provided such as vehicles, personnel, reservation system, etc. (Open-ended)

SHPREF12: If given the choice, which of the following vehicle options would you prefer for the [X Tour]? Please mark only one.

Vehicle with closed windows for climate control
Open air vehicle to better view outside scenery

SHPREF13: Please indicate the extent to which you think the following bus trip characteristics are a good or bad idea.

	Very bad idea	Bad idea	Neither good idea or bad idea	Good idea	Very good idea
Some buses would leave as early as 4:00 am	1	2	3	4	5
Some buses would leave as late as 6:00 pm	1	2	3	4	5
Most buses would facilitate -hiking by stopping on demand to drop off and pick up hikers	1	2	3	4	5
Some buses would be scheduled to allow short hikes that are guided by [park rangers]	1	2	3	4	5
Some buses would provide “express” service to specific locations along the road without stopping to view wildlife	1	2	3	4	5
Some buses would provide “specialty” tours (e.g., birding, geology, “family oriented”)	1	2	3	4	5
Buses would be designed to provide more passenger comfort than existing buses	1	2	3	4	5
Most bus trips would start and end in the [park] (e.g., at the Park Visitor Center)	1	2	3	4	5
A local shuttle bus system would provide access to the [park] (including the departure area for bus trips on the X) from surrounding hotels	1	2	3	4	5
Most bus trips would include a stop at the [Park Visitor Center] (to view park film, exhibits, etc.)	1	2	3	4	5

SHPREF14: We would like to know if any of the following would influence your future use of visitor shuttles. How would your use of visitor shuttles be influenced by the following? (Please check ONE box for EACH item)

	Strongly increase my use	Somewhat increase my use	Not at all increase my use	Not sure
Extended hours on all shuttle routes	1	2	3	4
Increased frequency of shuttle pick-ups and drop-offs	1	2	3	4
An interpretive program played onboard the shuttle to describe the areas natural and cultural history	1	2	3	4
Vouchers for discounts at shops in downtown [town name]	1	2	3	4
Additional space for gear such as coolers, camping gear, strollers or bicycles	1	2	3	4
Information about the environmental benefits of shuttle use, such as reduced air and noise pollution	1	2	3	4
Special recreation opportunities, such as drop-off & pick-up for one way hikes	1	2	3	4
Rising gas prices	1	2	3	4
Electronic signs showing real-time shuttle arrival/departure	1	2	3	4
Direct shuttle routes between parking and [park] attractions	1	2	3	4
[Park] shuttles that operate on alternative fuels such as ethanol, propane, electricity or biodiesel	1	2	3	4

SHPREF15: What improvements would make you more likely to use this shuttle again in the future? Please mark (•) all that apply.

[area-specific list of improvements (e.g. more frequent service, greener technology, more stops, etc)]

SHPREF16: What THREE improvements would make you more likely to use this shuttle again in the future? (choose no more than 3)

More frequent bus shuttle service
Improved connections between this shuttle and in-[park] shuttles
Earlier morning service
Later evening service
Better visitor information at pass sales outlets, at bus stops, on buses
More parking/better defined parking in [town]
Better amenities at bus stops (i.e. shelters, restrooms)
Other, please specify: _________________

SHPREF17: Which of the following would encourage you to take the [X] shuttle or take it more often? (Check up to 3)

I already regularly use the [X] shuttle
More frequent [X] shuttle service
Less crowding on the bus
Expanded schedule with earlier or later departures
Service to [Y] Street
Service to [Z] Street
Improved amenities (lights, benches, etc.) at shuttle stops
Nothing would encourage me to take the shuttle
Direct [X] shuttle service to ____________________________
Other, please specify: _________________

SHPREF18: If you could ask the [park] to change some things about the way they manage the [park’s] shuttle, what would you ask them to do? (Please tell us up to three things you would ask to be changed.)

1. _____

2.______

3.______

SHPREF19: If you were to visit [site] in the future, how important would the following items be regarding a shuttle bus service? Please circle mark (●) one for each characteristic.

	Not at all important	Slightly important	Moderately important	Very important	Extremely important
Information on where to board shuttle	1	2	3	4	5
Clear signage and directions to shuttle parking area	1	2	3	4	5
Clear route information displayed on each shuttle	1	2	3	4	5
Easy, convenient parking for shuttle	1	2	3	4	5
Frequency of shuttle service	1	2	3	4	5
Increased hours of shuttle operation	1	2	3	4	5
Shuttle is free	1	2	3	4	5
Information available about park; tour guides on buses	1	2	3	4	5
Bus comfort, not crowded	1	2	3	4	5
Space for personal items (i.e. strollers, coolers)	1	2	3	4	5
Shuttle stops at facilities for food and drink	1	2	3	4	5
Knowing amount of reduced air pollution from not driving in [park]	1	2	3	4	5
Increased wait times for parking (at X)	1	2	3	4	5
Knowing you are reducing traffic congestion in [park]	1	2	3	4	5
Options for other locations in the [park]	1	2	3	4	5

SHPREF20: How important to you is each of the following factors in judging whether you would prefer to use a shuttle bus service for [site] or drive to your destination in [X]. (Check one box for each line.)

	Not at all important	Slightly important	Moderately important	Very important	Extremely important
The amount of time I would have to wait for the bus to pick me up.	1	2	3	4	5
The amount of time it would take me to ride the bus to my destination in [site].	1	2	3	4	5
How difficult it would be to find parking at my destination in [site].	1	2	3	4	5
The price I would have to pay to use the shuttle service.	1	2	3	4	5
Whether or not the [site] entrance fee would be waived if I used the shuttle service.	1	2	3	4	5
How crowded it would be on the bus.	1	2	3	4	5
Whether or not I could count on the shuttle bus to operate on schedule.	1	2	3	4	5
Being able to find information about the shuttle bus schedule in advance of arriving at [site].	1	2	3	4	5
Having enough space on the bus for my personal belongings (e.g., hiking and backpacking gear).	1	2	3	4	5
Other (please specify):___	1	2	3	4	5

SHPREF21: Please indicate whether or not you think [Site] should take the following actions:

	Yes	No	Maybe
Continue to provide this bus service?	Yes	No	Maybe
Schedule more buses to meet trains in [city, town]?	Yes	No	Maybe
We don’t know about train service to [city/town]	Yes	No	Maybe
Offer a wider choice of times for [site] bus tours?	Yes	No	Maybe
Add shuttle service to the [site]?	Yes	No	Maybe
Encourage multi-day visits by offering an evening shuttle between local lodging establishments and the [X]?	Yes	No	Maybe

SHPREF22: How important is it to you that the shuttle visits the following sites in [site]?

	Not at all important	Slightly Important	Moderately important	Very Important	Extremely important	Don’t Know
[list of site-specific areas]	1	2	3	4	5	6

SHPREF23: In your opinion, what is the acceptable wait time for shuttles within [site]?

The wait time doesn’t matter to me.
The acceptable wait time in minutes is:
Less than 5 minutes
Less than 10 minutes
Less than 15 minutes
Less than 20 minutes
Less than 25 minutes
Less than 30 minutes
Less than 35 minutes
Less than 40 minutes

SHPREF24: In your opinion, what is the maximum wait time the [agency] should allow for a roadside shuttle?

The wait time doesn’t matter to me.
The maximum wait time in minutes that should be allowed by [agency].
Less than 5 minutes
Less than 10 minutes
Less than 15 minutes
Less than 20 minutes
Less than 25 minutes
Less than 30 minutes
Less than 35 minutes
Less than 40 minutes

SHPREF25: In your opinion, what amount of time would be so unacceptable that you would no longer wait for a shuttle within [site]?

The wait time doesn’t matter to me.
The maximum wait time before I no longer wait.

Less than 5 minutes
Less than 10 minutes
Less than 15 minutes
Less than 20 minutes
Less than 25 minutes
Less than 30 minutes
Less than 35 minutes
Less than 40 minutes

SHPREF26: How frequently would a bus need to pass by a stop (pick-up point) for you to consider using the service in [site]? (check only one)

[list of time intervals]

SHPREF27: Which of the following would most influence you to choose a publicly available transportation service? Rank the following options (1=highest, 4=lowest, 5= would not influence):

Transportation service provided as part of a lodging/meal package
Receiving coupons for discounts at local lodging, restaurants, attractions or retail-outlet stores
Transportation service that provided live, on-board educational information about the region
Frequent and dependable pick-up and drop-off service from designated parking lots

SHPREF28: If your travel itinerary were to include a scheduled transportation service that ran multiple times a day from designated satellite parking lots to trailheads, attractions, and day-use areas, how much would you be willing to pay for a round-trip or daily pass?

$1 - $10
$11 - $30
$31 - $50
More than $50

SHPREF29: If actions were taken to limit the number of private vehicles at recreational sites, which of the following would most influence you to choose a publicly available transportation service?

Parking fees (instituted or increased)
Road closures or tolls
Closure of parking lots with ticketed fines for overflow parking

SHPREF30: Imagine that when you were about 1/2 hour away from here, a road sign notified you that all parking lots for [site] were full, but you could park outside [site] and ride a shuttle bus here. What would you do? (Check one box.)

Drive to [X] and look for parking anyway
Park there and take the 30 minute shuttle bus ride into [X]
Go somewhere else until later in the day when you could find parking in [X]
Go to a different recreation area instead (Please specify):_
Other, please specify: _________________

SHPREF31: Which of the below service frequencies would you prefer for the [X] shuttle? (Select one)

There is less than 10 minutes between bus departures from each stop.
A bus departs from each stop every 10 to 14 minutes.
A bus departs from each stop every 15 to 20 minutes.
A bus departs from each stop every 21 to 30 minutes.
A bus departs from each stop every 31 to 60 minutes.
There is more than one hour between bus departures from each stop

None of the service frequencies are so unacceptable that I would no longer use the [X] shuttle.

NOTE: SHUTTELPREF32-SHUTTLEPREF36 were asked as a series

SHPREF32: We would like to know how many people you think could ride the [shuttle service] without the bus being too crowded. To help judge this, please imagine you are riding the shuttle bus and indicate how acceptable each of the following scenarios would be. (Circle one number for each scenario.)

		Unacceptable				Neither Acceptable or Unacceptable	Acceptable
Visitor Use Level		Extremely	Very	Moderately	Slightly	Neither Acceptable or Unacceptable	Slightly	Moderately	Very	Extremely
A	No rider needs to sit next to another. There are more than 2 seats for each rider.	-4	-3	-2	-1	0	+1	+2	+3	+4
B	Riders can choose where to sit. There are 3 seats for every 2 riders.	-4	-3	-2	-1	0	+1	+2	+3	+4
C	All riders can sit. There is 1 seat for each rider.	-4	-3	-2	-1	0	+1	+2	+3	+4
D	All seats are occupied and a few riders must stand. There are 5 riders for every 4 seats.	-4	-3	-2	-1	0	+1	+2	+3	+4
E	All seats are occupied and many riders must stand. There are 3 riders for every 2 seats.	-4	-3	-2	-1	0	+1	+2	+3	+4
F	All seats are occupied and half of all riders must stand. There are 2 riders for every seat.	-4	-3	-2	-1	0	+1	+2	+3	+4

SHPREF33: Which of the above visitor use levels would you prefer on the [X] shuttle bus?

Use level you prefer: __________ (Enter a letter from SHPREF32)

SHPREF34: Which of the above visitor use levels is the maximum amount the [agency] should allow? In other words, at what point should the number of visitors on the [X] shuttle bus be limited?

Max. use level the [agency] should allow: __________ (Enter a letter from SHPREF32)

None of the use levels are high enough to limit the number of visitors on the shuttle bus.

The number of visitors on the [X] shuttle bus should not be limited.

SHPREF35: Which of the visitor use levels would be so unacceptable that you would no longer use the [X] shuttle bus? If none of these use levels are so unacceptable that you would no longer use the [X] shuttle bus, you may indicate that.

Use level when you’d no longer use shuttle: __________ (Enter a letter from SHPREF32)

None of the use levels are so unacceptable that I would no longer use the Mount Rainier shuttle.

SHPREF36: Please indicate which of the above visitor use levels best describes the average use you experienced while riding the [X] shuttle bus today.

Use level most like today: __________ (Enter a letter from SHPREF32)

NOTE: SHPREF37- SHPREF40 were asked as a series

SHPREF37: Please rate the acceptability of the following service frequencies for the [X] shuttle service. A rating of -4 means you find the frequency of service to be “extremely unacceptable,” and a rating of +4 means you find the frequency of service to be “extremely acceptable.” (Circle one number for each service frequency level.)

Visitor Use Level		Extremely Unacceptable	Very Unacceptable	Moderately Unacceptable	Slightly Unacceptable	Neither acceptable or unaccept-able	Slightly Acceptable	Moderately acceptable	Very acceptable	Extremely acceptable
A	There is less than 10 minutes between bus departures from each stop.	-4	-3	-2	-1	0	+1	+2	+3	+4
B	A bus departs from each stop every 10 to 14 minutes.	-4	-3	-2	-1	0	+1	+2	+3	+4
C	A bus departs from each stop every 15 to 20 minutes.	-4	-3	-2	-1	0	+1	+2	+3	+4
D	A bus departs from each stop every 21 to 30 minutes.	-4	-3	-2	-1	0	+1	+2	+3	+4
E	A bus departs from each stop every 31 to 60 minutes.	-4	-3	-2	-1	0	+1	+2	+3	+4
F	There is more than one hour between bus departures from each stop.	-4	-3	-2	-1	0	+1	+2	+3	+4

SHPREF38: Which of the above service frequencies would you prefer for the [X] shuttle?

Service you prefer: __________ (Enter a letter from SHPREF37)

SHPREF39: Which of the service frequencies would be so unacceptable that you would no longer use the [X] shuttle? If none of these levels of service frequency are so unacceptable that you would no longer use the [X] shuttle, you may indicate that.

Service when you’d no longer use shuttle: __________ (Enter a letter from SHPREF37)

None of the service frequencies are so unacceptable that I would no longer use the [X] shuttle.

SHPREF40: Approximately how long did you wait, on average, for [X] shuttle buses to depart today?

Average waiting time: __________ (minutes)

These questions address visitor preferences with regard to system management, including whether users want to see “more“ or “less” of certain services/facilities or whether they “favor” or “oppose” different policies. The general questions on system management and preferences are followed by questions organized under the following subheadings:

non-motorized/trails
parking and traffic conditions
boating and marinas

MGMTPREF1: Please rate your level of support or opposition for the following transportation management options for managing visitor use in [site].

	Strongly support	Slightly Support	Neither support or oppose	Slightly Oppose	Strongly oppose
Provide additional pull-outs for scenic views / attraction sites	1	2	3	4	5
Temporarily close congested [park] roads	1	2	3	4	5
Develop more parking at key attraction sites	1	2	3	4	5
Divert visitor traffic away from congested roads or attractions	1	2	3	4	5
Require day-use reservation for vehicles to enter [park]	1	2	3	4	5
Require day-use reservation for vehicles to park in [park]
Offer more frequent park shuttle bus service (free)	1	2	3	4	5
Increase hours of operation for [park] shuttle	1	2	3	4	5
Limit the number of private vehicles entering the [park]	1	2	3	4	5
Add [park] shuttle bus service (free) to more areas of the park	1	2	3	4	5
Add [park] shuttle bus service (fee based) to more areas of the park	1	2	3	4	5
Require use of park-and-ride shuttle system with automobile parking inside [park]	1	2	3	4	5

MGMTPREF2: Tell us how you feel about the following management options for the [site].

	Strongly oppose	Slightly oppose	Neither support or oppose	Slightly support	Strongly support
Establish zones where aircraft landings are limited	1	2	3	4	5
Limit aircraft landings on vegetated surfaces where scarring may occur	1	2	3	4	5
Increase information about trip planning and travel within the [refuge]	1	2	3	4	5
Increase information about the [X’s] history, wildlife, ecology, and wilderness	1	2	3	4	5
Require visitors to register before entering the [X]	1	2	3	4	5
Establish trails	1	2	3	4	5
Install directional signs	1	2	3	4	5
Construct bridges for safe river crossings	1	2	3	4	5
Increase presence of law enforcement	1	2	3	4	5

MGMTPREF3: Listed below are potential management actions for the [River] in the [recreation area].

CIRCLE ONE NUMBER for each, to indicate your degree of opposition or support for each management action.

	Strongly oppose	Oppose	Oppose somewhat	Support somewhat	Support	Strongly support	Don’t know
Create speed zones for recreational boats on the [River] in the [recreation area]	1	2	3	4	5	6	0
Improve the safety of facilities, trails, and access points (railings, lighting).	1	2	3	4	5	6	0
Provide increased parking at existing boat access sites	1	2	3	4	5	6	0
Accommodate increased commercial navigation (barges) on the river.	1	2	3	4	5	6	0

MGMTPREF4: How important is each of these items to your acceptance of [SITE] management decisions?

	How important?
In order for me to accept a management decision, it is important that:	Not at all	Slightly	Moderately	Very	Extremely
Actions help support the local community					
Actions will protect natural resources at [NPS SITE]					
I trust in the decisions of the park manager					
I understand the objectives of a proposed management action					
Science plays a role in management decisions					
The decision is based on economic consequences					
The decision is based on environmental consequences					
The decision maintains access for recreation					
The decision protects natural resources over human use					

MGMTPREF5: These questions ask for your opinion about management and conditions within [site]. Please indicate the extent to which you agree or disagree with each of the following statements. (Circle one number for each statement.)

	Strongly disagree	Disagree	Neither agree or disagree	Agree	Strongly agree	Not applicable/Don’t know
There is enough parking	1	2	3	4	5
There are enough road signs	1	2	3	4	5
There are enough trail signs	1	2	3	4	5
There are enough rules	1	2	3	4	5
There are enough trails	1	2	3	4	5
There are enough ranger programs and educational information	1	2	3	4	5
Rangers and staff are available and helpful	1	2	3	4	5
There is enough information on what conditions should be expected at [Pinnacles National Monument]	1	2	3	4	5
Visitors should be required to use the shuttle bus (parking their private vehicles at the entrance)	1	2	3	4	5
The shuttle should be available from local communities	1	2	3	4	5
Limits should be placed on the number of people who can use certain trails at one time	1	2	3	4	5
Limits should be placed on the maximum size of a group that can use certain trails	1	2	3	4	5
Backcountry/wilderness camping should be offered	1	2	3	4	5
A permit or reservation systems should be used to manage the number of people at [Pinnacles National monument]	1	2	3	4	5

Additional items for an agree/disagree scale:

Where necessary to better manage trails, hikers should be asked to sign-in at trailheads

It is appropriate to charge a parking fee at trailheads if it is used to improve visitor services

Where necessary to better manage trails, a limit should be placed on the number of people who can use certain trails at one time

Where necessary a limit should be placed on the maximum size of groups that are allowed to hike together

Visitors and their use of the park should be managed more

Visitors and their use of the park should be managed less

Changes in the management of [SITE] have improved the site

Laws and rules are easily found and understood

Laws and rules in the park should be enforced more

Laws and rules in the park should be enforced less

Fees charged at several developed facilities are appropriate

If needed by the park, fees could be charged at additional developed facilities

Where necessary, limits should be placed on the number of people who can use a specific place for recreation at any one time

MGMTPREF6: Below are different alternative transportation options that could be offered at some national [wildlife refuges] in the future. Considering [refuges] you have visited, please tell us how likely you would be to use each transportation option.

How likely would you be to use…	Not at all likely	Slightly likely	Moderately Likely	Very Likely	Extremely Likely
…a bus or tram that takes passengers to different points on the refuge (such as the Visitor Center/Contact Station)?	1	2	3	4	5
…a bike that was offered through a Bike Share Program for use while on the refuge?	1	2	3	4	5
…a bus or tram that provides a guided tour of the refuge with information about the Refuge and its resources?	1	2	3	4	5
…a boat that goes to different points on refuge waterways?	1	2	3	4	5
…a bus or tram that runs during a special event (such as an evening tour of wildlife or weekend festival)?	1	2	3	4	5
…an offsite parking lot that provides trail access for walking/hiking on to the refuge?	1	2	3	4	5
…some other alternative transportation option? (please specify) ______________________________________	1	2	3	4	5

MGMTPREF7: Is there any [service, facility, activity] or another aspect of your visit that could have been enhanced by [specify management action]?

b) What would you and your personal group recommend to improve current [services, programs, activities, etc.) provided at the [site]? Please be specific. (Open-ended)

MGMTPREF8: What could the managers at {SITE] do as they plan for the future? Please be specific. [OPEN END]

MGMTPREF9: On this visit to [SITE], how desirable are each of the following characteristics or resources to you? (Please select one box for each item)

	Very undesirable	Undesirable	Neither	Desirable	Very Desirable
A few trees blown down across the trail					
Aircraft over-flights					
Bridges across creeks					
Orange trail markers on trees					
Directional signs					

Pit toilets at campsites					
Food poles at campsites					
Food boxes at campsites					
Limiting party size					

Prohibiting wood fires					
Having designated campsites					
Hitching rails at campsite					
Research equipment in the backcountry					
Rangers on patrol					

MGMTPREF10: Thinking about your trip, would you have liked to have seen more of, the same, or less of each of the following on the Federal public lands that you saw or visited (e.g., National Parks, National Forests, National Recreation Areas, National Wildlife Refuges)? Please check one response for each item.

	Less	Same	More
Trails for hiking, biking, or horseback riding	1	2	3
Trails for All Terrain Vehicles or snowmachines	1	2	3
Roads (passenger vehicle)	1	2	3
Primitive roads (high clearance )	1	2	3
Campgrounds	1	2	3
Wayfinding Signs	1	2	3
Safety Cabins	1	2	3
Remote airstrips	1	2	3
Boat launches, moorings and/or docks	1	2	3
Accessible-friendly (e.g., for wheelchairs) sites and facilities	1	2	3
Other, please specify: _________________	1	2	3
[include list of project relevant facilities/services]	1	2	3

MGMTPREF11: What non-motorized facility improvements (e.g. bicycle parking, directional signs, bicycle lanes on roadway, multi-use pathways separated from roadway, etc.) would you like to see in [park] in the future? (Open-ended)

MGMTPREF12: What would be your preferred travel mode for a trail between [site]? (check only one)

Horse
Walking/running
Bicycling
Other, please specify: _________________

MGMTPREF13: If there were a trail between [site A and site B] (about [x] miles), how likely is it that you would walk, bike or ride a horse between these places rather than drive for some trips? (check only one)

Very likely
Likely
Somewhat likely
Neutral
Somewhat unlikely
Unlikely
Very unlikely

MGMTPREF14: Should the number of people allowed to hike on the [SITE] each day be limited if it is needed for any of the following reasons, even if it limits when you can hike the trail? (Check one box for each reason.)

Should the number of hikers per day be limited?
Reason for Limit	Yes	No	Don’t Know/ Not Sure
To protect the quality of visitors’ experiences (i.e., prevent crowding)			
To protect visitors’ safety			
To reduce environmental impacts			

MGMTPREF15: Please rate the importance of parking conditions at scenic overlooks to your overall enjoyment of [site]? (Check one.)

Not important
Slightly important
Moderately important
Very important
Extremely important

MGMTPREF16: Do you agree or disagree with each of the following statements about potential actions when parking lots in [site] are full? (Check one box for each item.)

When parking lots in [site] are full people should be…	Strongly Disagree	Disagree	Neither Agree nor Disagree	Agree	Strongly Agree
…allowed to enter [site] and drive around until a parking space opens up.					
…stopped at the entrance station until some parking spaces open up and only then allowed to enter.					
…directed to park at the lot near the entrance station and ride a shuttle bus into [site].					
…directed to a park-and-ride lot outside of [site] and ride a shuttle bus into [site].					
…directed to other recreation areas instead of visiting [site] that day.					

NOTE: MGMTPREF17-19 were asked as a series

MGMTPREF17: We would like to know how acceptable you would find various parking conditions at scenic overlooks along the [site] road. To help judge this, imagine that you are traveling on the [site] road and indicate how acceptable each of the following parking scenarios would be. (Circle one number for each scenario.)

	UNACCEPTABLE				NEITHER ACCEPTABLE OR UNACCEPTABLE	ACCEPTABLE
	Extremely	Very	Moderately	Slightly	NEITHER ACCEPTABLE OR UNACCEPTABLE	Slightly	Moderately	Very	Extremely
Parking is available at all overlooks.	-4	-3	-2	-1	0	1	2	3	4
Parking is available at many overlooks, but lots at the more popular areas such as [site] are full.	-4	-3	-2	-1	0	1	2	3	4
Parking lots at all overlooks are full, and the more popular areas are over capacity, with traffic congestion due to cars waiting to park.	-4	-3	-2	-1	0	1	2	3	4
Parking lots at all overlooks are over capacity, with traffic congestion due to cars waiting to park.	-4	-3	-2	-1	0	1	2	3	4

MGMTPREF18: Which of the parking scenarios in Question [OPIN14] describes the maximum amount of parking congestion the [manager] should allow at scenic overlooks? In other words, at what point should the number of visitors driving on the park road be limited?

Max. parking congestion the [manager] should allow:_____ (Enter a letter from OPIN14)

None of the parking scenarios describe a high enough level of congestion to limit the number of visitors driving on the park road.

The number of visitors driving on the park road should not be limited.

MGMTPREF19: Which of the parking scenarios in [OPIN14] is most like the parking conditions you have experienced while visiting the park today?

Parking scenario most like today:_____ (Enter a letter from OPIN14)

Don’t know/Not sure

NOTE: MGMTPREF20-23 were asked as a series

MGMTPREF20: We would like to know how acceptable you would find various parking conditions at scenic overlooks along the [site] road. To help judge this, imagine that you are traveling on the [site] road, making your way up the [mountain to Paradise] and rate how acceptable the parking conditions at the overlook depicted in each of the photographs on Poster B would be. (Circle one number for each photograph.)

	UNACCEPTABLE				NEITHER ACCEPTABLE OR UNACCEPTABLE	ACCEPTABLE
	Extremely	Very	Moderately	Slightly	NEITHER ACCEPTABLE OR UNACCEPTABLE	Slightly	Moderately	Very	Extremely
Photo 1	-4	-3	-2	-1	0	1	2	3	4
Photo 2	-4	-3	-2	-1	0	1	2	3	4
Photo 3	-4	-3	-2	-1	0	1	2	3	4
Photo 4	-4	-3	-2	-1	0	1	2	3	4
Photo 5	-4	-3	-2	-1	0	1	2	3	4
Photo 6	-4	-3	-2	-1	0	1	2	3	4

MGMTPREF21: Which photograph shows the parking conditions you would prefer to see at scenic overlooks along the park road?

Photo number: _____

MGMTPREF22: Which photograph shows the maximum amount of parking congestion [manager] should allow at scenic overlooks? In other words, at what point should the number of visitors driving on the park road be limited? (Record a photo number or check one of the boxes.)

Photo number: _____

None of the photographs show a high enough level of parking congestion to limit the number of visitors driving on the park road.

The number of visitors driving on the park road should not be limited.

MGMTPREF23: Which photograph looks most like the parking conditions you typically saw at scenic overlooks while driving on the park road today? (Record a photo number or check the box.)

Photo number: _____

Don’t know/Not sure

MGMTPREF24: For each of the following scenarios, would you have preferred to park in the lot near the entrance station instead of where you parked today? (Check one box for each item.) Plenty of parking in the lot near the entrance station and…

Plenty of parking in the lot near the entrance station and…	Prefer this Option to Where You Parked Today?
	Yes	No	Not Sure
…I could ride a shuttle bus from there to my destination(s).			
…there was a direct hiking trail from there to my destination(s).			
…I knew in advance how much parking congestion there would be where I parked today.			

MGMTPREF25: We would like to know how long you think it is acceptable to have to wait for parking at [site]. Please rate the acceptability of each of the following lengths of waiting times for parking. A rating of -4 means the time is “extremely unacceptable”, and a rating of +4 means the time is “extremely acceptable”. (Circle one number for each line.)

	UNACCEPTABLE					ACCEPTABLE
	Extremely	Very	Moderately	Slightly	Neither acceptable or unacceptable	Slightly	Moderately	Very	Extremely
No waiting time for parking	-4	-3	-2	-1	0	1	2	3	4
5 minutes	-4	-3	-2	-1	0	1	2	3	4
10 minutes	-4	-3	-2	-1	0	1	2	3	4
20 minutes	-4	-3	-2	-1	0	1	2	3	4
30 minutes	-4	-3	-2	-1	0	1	2	3	4
40 minutes	-4	-3	-2	-1	0	1	2	3	4
1 hour	-4	-3	-2	-1	0	1	2	3	4
2 hours	-4	-3	-2	-1	0	1	2	3	4

MGMTPREF26: Please rate the importance of traffic conditions to your overall enjoyment of [site]? (Check one.)

Not important
Slightly important
Moderately important
Very important
Extremely important

Note: PREF27-29 were asked as a series of questions

MGMTPREF27: We would like to know how acceptable you would find various traffic conditions while driving on the [park] road. To help judge this, imagine that you are traveling on the park road, making your way up the mountain to [site] and indicate how acceptable each of the following traffic scenarios would be. (Circle one number for each scenario.)

	UNACCEPTABLE				NEITHER ACCEPTABLE OR UNACCEPTABLE	ACCEPTABLE
	Extremely	Very	Moderately	Slightly	NEITHER ACCEPTABLE OR UNACCEPTABLE	Slightly	Moderately	Very	Extremely
Free-flowing, with few other vehicles.	-4	-3	-2	-1	0	1	2	3	4
Mostly free-flowing, with brief periods when you must slow down due to the presence of other vehicles.	-4	-3	-2	-1	0	1	2	3	4
Steady traffic flow, but your speeds are slowed by other vehicles about half the time.	-4	-3	-2	-1	0	1	2	3	4
Variable traffic flow, where you must often slow and return to desired speeds.	-4	-3	-2	-1	0	1	2	3	4
Stop and start traffic flow, with frequent brief stoppages.	-4	-3	-2	-1	0	1	2	3	4

MGMTPREF28: Which of the traffic descriptions describes the maximum amount of vehicle traffic the [agency] should allow? In other words, at what point should the number of visitors driving on the park road be limited?

Max. traffic congestion [agency] should allow: ___________ (Enter a letter from OPIN24)

None of the traffic conditions describe a high enough level of traffic congestion to limit the number of visitors driving on the park road.

The number of visitors driving on the park road should not be limited

MGMTPREF29: Which of the traffic descriptions in Question [OPIN27] is most like the traffic conditions you have experienced while traveling on the [park] road today?

Traffic description most like today:_____________ (Enter a letter from OPIN24)

Don’t know/Not sure

Note: PREF30-32 were asked as a series.

MGMTPREF30: We would like to know how acceptable you would find various traffic conditions while driving on the park road. To help judge this, imagine that you are traveling on the park road, making your way up the mountain to [site] and rate how acceptable the level of traffic depicted in each of the photographs in the binder would be. (Circle one number for each photograph.)

	UNACCEPTABLE				NEITHER ACCEPTABLE OR UNACCEPTABLE	ACCEPTABLE
	Extremely	Very	Moderately	Slightly	NEITHER ACCEPTABLE OR UNACCEPTABLE	Slightly	Moderately	Very	Extremely
Photo 1	-4	-3	-2	-1	0	1	2	3	4
Photo 2	-4	-3	-2	-1	0	1	2	3	4
Photo 3	-4	-3	-2	-1	0	1	2	3	4
Photo 4	-4	-3	-2	-1	0	1	2	3	4
Photo 5	-4	-3	-2	-1	0	1	2	3	4
Photo 6	-4	-3	-2	-1	0	1	2	3	4

MGMTPREF31: Which photograph shows the maximum amount of vehicle traffic the [agency] should allow? In other words, at what point should the number of visitors driving on the [park] road be limited? (Record a photo number or check one of the boxes.)

Photo #_

None of the photographs show a high enough level of vehicle traffic to limit the number of visitors driving on the park road.

The number of visitors driving on the park road should not be limited.

MGMTPREF32: Which photograph looks most like the traffic conditions you have experienced while driving on the [name] road today (Record a photo number or check a box).

Photo number:____________

Don’t know/Not sure

MGMTPREF33: For each of the following, please indicate if you feel that at (site) there are

TOO FEW, an ADEQUATE NUMBER, TOO MANY, or DON’T KNOW. (Circle Number for Each)

	Too few	Adequate number	Too many	Don’t know
Boat ramps	1	2	3	0
Marinas	1	2	3	0
Parking facilities	1	2	3	0

MGMTREF34: How important is it you to have more boat lanes?

Not at all important
Slightly important
Moderately important
Very important
Extremely important

MGMTPREF35: How important is it not to locate recreation developments (such as ramps, marinas, and camp stores) near subdivisions or private homes?

Not at all important
Slightly important
Moderately important
Very important
Extremely important

MGMTPREF36: How important is it for you to have clear boat lanes leading from your boathouse?

Not at all important
Slightly important
Moderately important
Very iImportant
Extremely important

MGMTPREF37: How useful would it be for you to have more ramps and public access point built?

Not at all useful
Slightly useful
Moderately useful
Very useful
Extremely useful

The questions in this subsection ask visitors about safety incidents and perceived safety conditions. Federal Land Management Agencies strive to provide visitors with safe, agency appropriate access to and through Federal public lands.

SAFE1: Prior to your visit, did you or your personal group have any safety concerns about visiting [site]?

IF YES: What were the concerns? (Open-ended)

SAFE2: Prior to this visit, did you seek out or obtain any information regarding safety at [site]?

IF YES:

What were the safety concerns that you searched? Please list up to three of your top concerns.
Which of the following sources did you use to acquire safety information?

[Include list of appropriate sources]

SAFE3: After you obtained safety information about [site], did you change the activities you planned to engage in?

NO
YES , please specify: _______________

SAFE4: During your trip, how did you obtain information about safety measures?

Did not obtain any safety information
[area specific list of information options]
Other, please specify: __________________

SAFE5: Did you receive safety information regarding [site body of water type] conditions prior to [water activity]?

SAFE6: During your visit, did the signs posted inside [site] provide adequate safety information?

Yes
No - Please specify why not

SAFE7: Did you receive any safety advice before starting out on this hike?

[IF YES}: What was it? (check as many as apply)

To bring water
To wear hiking shoes
To stay out of the river
Not to feed the animals
Other, please specify: ____________________

SAFE8: Is there any additional safety information you wish you had obtained [or learned or received] before your visit?

If YES, Where was the problem?

SAFE9: On this visit, did you and your personal group feel prepared for common safety situations (such as exposure to sun, heat, access to drinking water, flash floods, lack of proper footwear, etc.) that you encountered in the [ park]?

SAFE10: In preparing for this visit to {site}, what safety measures (such as wearing sunscreen, bringing drinking water, wearing proper footwear, etc.) did you and your personal group take? Please be specific.

None

(Open-ended)

SAFE11: Did you or your personal group encounter any safety issues [during your visit to (site) OR during (activity) in (SITE)]?

IF YES: Explain (Open-ended)

SAFE12: During your trip did you or members of your personal group experience any safety concerns on Federal lands as a result of the following issues or events?

Yes No

Wildlife encounter  
Bad weather  
Got lost  
Poor road conditions  
Poor trail conditions  
Vehicles parked along the side of the road  
Conflict between vehicles and bicycles  
Conflict between vehicles and pedestrians  
Ran out of gas or other supplies in a remote area  
Lack of cell phone coverage  
Needing emergency services  
Other, please specify: _________________  

IF YES TO ANY ITEMS: Please describe: (Open-ended)

SAFE13: Have you ever experienced any safety concerns on Federal public lands as a result of the following issues or events?

Yes No

Wildlife encounter  
Bad weather  
Got lost  
Poor road conditions  
Poor trail conditions  
Vehicles parked along the side of the road  
Conflict between vehicles and bicycles  
Conflict between vehicles and pedestrians  
Ran out of gas or other supplies in a remote area  
Lack of cell phone coverage  
Needing emergency services  
Other, please specify: _________________  

IF YES TO ANY ITEMS: Please describe: (Open-ended)

SAFE14: Do you have any safety concerns that prevent you from using other forms of transportation (i.e., other than a car) in [SITE]? If yes, please specify.

SAFE15: Considering all trips you have made on Federal public lands in [X], have you ever been involved in an accident or safety incident?

Yes →

Was it reported?

Yes
No
Don’t know

Please describe

No
Can’t recall

SAFE16: Have you ever been involved in an accident or other safety incident on Federal public lands?

Yes →

Was it reported?

Yes
No
Don’t know

Please describe

No
Can’t recall

SAFE17: Please indicate how safe you and your personal group felt from crime, accidents, and natural hazards during this visit to [X]? Please mark only one response for each safety issue.

How safe did you feel in the [park]?

Safety Issue

Very Somewhat Neither safe Somewhat Very

Unsafe Unsafe nor unsafe Safe Safe

Site-specific list of safety issues

    

SAFE18: Please indicate how safe you felt at [location]?

Very safe
Somewhat safe
Neither safe nor unsafe
Somewhat unsafe
Very unsafe

[IF SOMEWHAT UNSAFE OR VERY UNSAFE:] What were your concerns?

SAFE19: How safe did you feel traveling by non-motorized mode today in [site]? Please mark only one.

Very safe
Somewhat safe
Neutral
Somewhat unsafe
Very unsafe

If you felt unsafe or very unsafe, describe why. (Open-ended)

SAFE20: Did you feel like the number of other people around you increased your risk or other’s people risk of being injured at any point during your hike to [site] today? (Check all that apply).

Yes, I felt this way some or all of the time I was on the trail
Yes, I felt this way some or all of the time I was on the summit
No, I didn’t feel this way at any point during my hike

SAFE21: Did you experience or see any unsafe conditions while boating on [Lake] today? (IF YES) Please describe those conditions.

SAFE22: How serious of a safety problem is the number of boats on the [lake]?

Not at all serious
Slightly serious
Moderately serious
Very serious
Extremely serious

SAFE23: How safe are boating conditions on the [lake]?

Not at all safe
Slightly safe
Moderately safe
Very safe
Extremely safe

SAFE24: How close did you come to having an accident on the [lake] today because of crowded conditions?

Not at all close
Somewhat close
Very close

SAFE25: Please rank the three most frequent visitor complaints about crime/violations at [site name]? (e.g. 1: most frequent, 2: second most frequent, and 3: third most frequent)

Arson
Drug production
Drug sales
Shooting (indiscriminate)
Suicide
Littering/dumping
Resource violations besides fish & wildlife (theft of cultural resources, timber theft, illegal ORV use)
Traffic/parking violations
Fish and wildlife violations
Murder
Rape/sexual assault
Domestic violence
Gang activity
Under influence of alcohol/drugs
Fights/assault/disorderly conduct
Vandalism
Theft
Other, please specify: _________________

SAFE26: Please rank the three crimes/violations that you believe most frequently endanger visitors at your [site name]? (e.g. 1: most frequently endanger visitors, 2: second most frequently endanger visitors, and 3: third most frequently endanger visitors)

Arson
Drug production
Drug sales
Shooting (indiscriminate)
Suicide
Littering/dumping
Resource violations besides fish & wildlife (theft of cultural resources, timber theft, illegal ORV use)
Traffic/parking violations
Fish and wildlife violations
Murder
Rape/sexual assault
Domestic violence
Gang activity
Under influence of alcohol/drugs
Fights/assault/disorderly conduct
Vandalism
Theft
Other, please specify: _________________

SAFE27: To ensure maximum vehicle/traffic safety at projects, indicate the importance of each of the following modifications.

	Extremely Important	Moderately Important	Only a Little Important	Not at all Important
Road widening	1	2	3	4
One-way traffic flow in selected areas of park	1	2	3	4
Improved parking area (e.g. paving, designated parking areas, railings)	1	2	3	4
Project site vehicle limit	1	2	3	4
Location and number of entrance roads	1	2	3	4

SAFE28: There are many ways that [site] could try to keep people from [activity injury]. Which of the following methods do you think would work best for visitors like you? Please mark  all that apply.

Put up signs explaining why it is discouraged
Put up a fence or rail
Have offenders receive a ticket
Have a volunteer speak with you about the risks associated with [activity] at [site].
Put in place educational programs at [site location].
None would impact efficiently
Other, please specify: _________________

The questions in this subsection ask about climate change, sustainability and the natural environment/landscape, including context-sensitive transportation design. These questions will contribute to the Federal Land Management Agency goal of protecting and enhancing natural and cultural resources through comprehensive transportation planning. Please note that questions pertaining to resource protection are also located in other sections of this document.

RESPRO1: The following questions ask about various components of your [site] visit. Circle one response each in columns 1 and 2)

	1) How did this experience impact your visit:					2) To what extent did you experience:
	Greatly detract	Slightly detract	No influence	Slightly improve	Greatly improve	Not at all	Slightly	Moderately	A great deal
Sense of adventure	-2	-1	0	1	2	0	2	3	4
Freedom to change travel route during trip	-2	-1	0	1	2	0	2	3	4
Remoteness and isolation	-2	-1	0	1	2	0	2	3	4
Solitude	-2	-1	0	1	2	0	2	3	4
Unpredictability of nature	-2	-1	0	1	2	0	2	3	4
Wilderness	-2	-1	0	1	2	0	2	3	4
Connection and immersion with nature	-2	-1	0	1	2	0	2	3	4
Time for reflection, contemplation	-2	-1	0	1	2	0	2	3	4
The presence of wildlife	-2	-1	0	1	2	0	2	3	4
Natural conditions, unaltered by civilization	-2	-1	0	1	2	0	2	3	4
A sense of vastness	-2	-1	0	1	2	0	2	3	4
Learning about nature	-2	-1	0	1	2	0	2	3	4
History, a tie to the past	-2	-1	0	1	2	0	2	3	4

RESPRO2: How important do you believe each of the following is as a purpose of [site]?

	Not at all important	Slightly important	Moderately important	Very important
A place for recreation	1	2	3	4
A place for wildlife	1	2	3	4
A place of high economic value for tourism and guiding	1	2	3	4
A place of high economic value for energy development	1	2	3	4
A place for wilderness	1	2	3	4
A place to perpetuate America’s exploration of history and cultural heritage	1	2	3	4
Adventure	1	2	3	4
Remoteness and isolation	1	2	3	4
A place for quiet and natural sounds	1	2	3	4
A place to understand the effects of climate change	1	2	3	4
A place that protects water and air quality	1	2	3	4
A place that provides a baseline comparison to study the effects of human actions on the environment	1	2	3	4
A place where natural process continue, without human control or manipulation	1	2	3	4
A place for restraint of human activities	1	2	3	4

RESPRO3: In your opinion, how important is it to protect each of the following at [SITE]?

How important?
Not at all	Slightly	Moderately	Very	Extremely
					Nesting shorebirds and their habitats
					Nesting sea turtles and their eggs
					Wild horses
					Other historic structures
					Dunes vegetation
					Undeveloped Natural condition
					Natural view scape without development

RESPRO4: Please rate your level of concern for the following visitor-caused impacts to resources in this [type of public lands/site]. (Select one number for each item.)

	Not all concerned	Slightly concerned	Moderately concerned	Very concerned	Extremely concerned
Trampling tree roots and fragile plants	1	2	3	4	5
Eroding soils	1	2	3	4	5
Polluting water	1	2	3	4	5
Feeding or otherwise disturbing wildlife	1	2	3	4	5
Making noise that masks the sounds of nature	1	2	3	4	5
Littering	1	2	3	4	5

RESPRO5: Please rate your level of concern for the following things outside [site] that can impact resources in [site]. (Select one number for each item.)

	Not all concerned	Slightly concerned	Moderately concerned	Very concerned	Extremely concerned
Air pollution from cities, roads, etc.	1	2	3	4	5
Water pollution from cities, roads, etc.	1	2	3	4	5
Changes in climate caused by CO₂ emissions from cities, roads, etc.	1	2	3	4	5
Light pollution from cities, roads, etc.	1	2	3	4	5
Noise pollution from cities, roads, etc.	1	2	3	4	5

RESPRO6: In your opinion, how does each of the following recreational activities impact the natural environment of [SITE]?

	High Impact	Moderate Impact	Low Impact	No Impact
Mountain biking	1	2	4	5
Off trail hiking	1	2	4	5
Bird watching	1	2	4	5
Camping	1	2	4	5
Off –road motorized use	1	2	4	5
Water skiing	1	2	4	5
Kayaking/canoeing	1	2	4	5
[List other site specific recreational activities]	1	2	4	5

RESPRO7: Please indicate the extent to which you agree or disagree with the following statements about [WILDLIFE/RESOURCE] health.

	Strongly Disagree	Slightly Disagree	Neutral	Slightly Agree	Strongly Agree
[WILDLIFE] populations in [SITE] are able to easily recover from any impacts from [RECREATIONAL ACTIVITY] without any long-term damage	1	2	3	4	5
[WILDLIFE] populations in [SITE] are generally in a healthy condition	1	2	3	4	5
[RECREATIONAL ACTIVITY] cause some damage to [WILDLIFE] populations at [SITE], which will have a long-lasting effects on [WILDLIFE] populations	1	2	3	4	5
[SITE] [WILDLIFE]populations where I typically recreate are in a healthy condition	1	2	3	4	5

RESPRO8: Now I would like to have you rate the recreation services and quality of the recreation facilities in this [site] area. As I read this list, I will ask you to rate two things. First, rate your satisfaction or dissatisfaction with the item using a scale of 1 to 5 where 1 means very dissatisfied and 5 means very satisfied. Next rate the importance of this item to the overall quality of your recreation experience on this trip. To rate importance use a scale from 1 to 5 where 1 means very unimportant and 5 means very important.

	Satisfaction rating:					Importance Rating:
	Very dissatisfied	Somewhat dissatisfied	Neither dissatisfied nor satisfied	Somewhat satisfied	Very satisfied	Not at all important	Slightly Important	Moderately important	Very Important	Extremely Important
Scenery at this site/area	1	2	3	4	5	1	2	3	4	5
Condition of the natural environment	1	2	3	4	5	1	2	3	4	5

RESPRO9: Why did you decide to use the shuttle service? (Check all that apply and circle the reason that is most important)

I do not know where the visitor sites are located
I do not like to drive in unfamiliar areas
The shuttle bus provides historical information
I am able to relax/view the scenery on the shuttle bus
The cost of fuel
The shuttle bus is environmentally friendly
Other, please specify: _________________

RESPRO10: Please evaluate the following possible outcomes of riding the shuttle at [site].

	Not at all likely	Slightly likely	Moderately likely	Very likely	Completely likely
Benefiting the environment in the park is;	1	2	3	4	5
Benefiting the environment in general is;	1	2	3	4	5

RESPRO11: On this visit to [SITE], how important are each of the following characteristics or resources to you? (Please select one response for each item)

	Not at all important	Not very important	Moderately important	Very important	Extremely important	Don’t know
Clean air						
Geologic/rock formations						
Scenic drives						
Scenic views						
Recreational opportunities (hiking, camping, biking, etc.)						
Human/cultural history (cave paintings, arrowheads)						
Solitude						
Sounds of nature						
Plants and animals						
Dark, starry night sky						
Learning/educational opportunities						

RESPRO12: To what extent do you disagree or agree with each statement below regarding climate change as it relates to fish, wildlife and their habitats?

Statements about climate change

Strongly Disagree

Disagree

Neither Agree or Disagree

Agree

Strongly Agree

I am personally concerned about the effects of climate change on fish, wildlife and their habitats.

I stay well-informed about the effects of climate change on fish, wildlife and their habitats.

I take actions to alleviate the effects of climate change on fish, wildlife and their habitats.

We can improve our quality of life if we address the effects of climate change on fish, wildlife and their habitats.

There is too much scientific uncertainty to adequately understand how climate change will impact fish, wildlife and their habitats.

It is important to consider the economic costs and benefits to local communities when addressing the effects of climate change on fish, wildlife and their habitats.

Future generations will benefit if we address the effects of climate change on fish, wildlife and their habitats.

There has been too much emphasis on the catastrophic effect

of climate change on fish, wildlife and their habitats.

My experience at this Refuge would be enhanced if the Refuge provided more information about how I can help address the effects of climate change on fish, wildlife and their habitats.

RESPRO13: During your visit to [X], were there any recreation activities that you observed or participated in that you feel may cause harm to the environment?

If yes, what were they and what was their effect?

The questions in this subsection ask about the presence of transportation-related noise and preference (or tolerance) of such noise. These questions also address the environmental goal of Federal Land Management Agencies.

SOUND1: While visiting an area such as [site], how important are natural sounds (sounds of birds, wildlife, water, etc., to the enjoyment of your park experience? Please mark only one.

Not at all Important
Slightly Important
Moderately Important
Very Important
Extremely Important

SOUND2: We would like to know about the [sounds (such as natural sounds, mechanical sounds, sounds of other visitors, etc.)] you heard in [site] today. Did you notice any natural sounds in [site] today?

If YES: Did you find any of these natural sounds pleasing?

IF YES: Did you find any of these natural sounds annoying? Please describe the natural sounds that you found to be pleasing or annoying. (Open-ended)

SOUND3: On this visit to [site], how did modern sounds (traffic noise, mowing machine, airplanes, construction, etc.) affect your ability to hear and enjoy the following sounds? Please mark (•) only one response for each item.

Ability to hear/enjoy	Did not experience	Detracted from	No effect	Added to
[area-specific list of natural sounds]				
[area-specific list of cultural/historical sounds]				

SOUND4: Did you hear cars, buses, trucks, or other motor vehicles during this visit to [site]?

Yes – heard
No – did not hear

[IF YES] During this visit to [site], how much, if at all, did sounds from cars, buses, trucks, or other motor vehicles annoy you?

Not at all
Slightly
Moderately
Very
Extremely

SOUND5 (ASKED FOLLOWING SOUND4): On this visit to [site], how did the sounds from vehicles affect your ability to experience each of following? Mark only one response for each item.

	Did not experience	Detracted from	No effect	Added to
Enjoyment of [site]				
Appreciation of the natural quiet and sounds of nature at [site]				
Appreciation of the historical and cultural significance of [site]				

Please explain any “detracted from” responses to this question. (Open-ended)

SOUND6: Did you hear propeller-driven airplanes, jets, helicopters, or any other aircraft during this visit to [site]?

Yes – heard
No – did not hear

[IF YES]: During this visit to [site], how much, if at all, did sounds from airplanes, jets, helicopters or other aircraft annoy you?

Not at all
Slightly
Moderately
Very
Extremely

SOUND7 (ASKED FOLLOWING SOUND6): On this visit to [site], how did the sounds of aircraft affect your ability to experience each of following? Mark only one response for each item.

	Did not experience	Detracted from	No effect	Added to
Enjoyment of [site]				
Appreciation of the natural quiet and sounds of nature at [site]				
Appreciation of the historical and cultural significance of [site]				

Please explain any “detracted from” responses to this question. (Open-ended)

SOUND8: Did you hear sounds other visitors made during this visit to [site]?

Yes – heard
No – did not hear

[IF YES] During this visit to [site], how much, if at all, did sounds other visitors made annoy you?

Not at all
Slightly
Moderately
Very
Extremely

SOUND9 (ASKED FOLLOWING SOUND8): On this visit to [site], how did the sounds of other visitors affect your ability to experience each of following? Mark only one response for each item.

	Did not experience	Detracted from	No effect	Added to
Enjoyment of [site]	□	□	□	□
Appreciation of the natural quiet and sounds of nature at [site]	□	□	□	□
Appreciation of the historical and cultural significance of [site]	□	□	□	□

Please explain any “detracted from” responses to this question. (Open-ended)

SOUND10: Please indicate how your experience of each of the following items during your visit compared with your expectations. (Check one box for each item)

Amount of time you heard:	I had no expectations	A lot less than expected	Less than expected	About as expected	More than expected	A lot more than expected
Aircraft	0	1	2	3	4	5
Sounds of nature	0	1	2	3	4	5
Motor vehicles	0	1	2	3	4	5
Running water	□	□	□	□	□	□
Bird song/chatter	□	□	□	□	□	□
Park Maintenance (trail repair, etc.)	□	□	□	□	□	□
Explosion	□	□	□	□	□	□
Wind	□	□	□	□	□	□
Children	□	□	□	□	□	□
Electronic devices (e.g., cell phone)	□	□	□	□	□	□
Large mammal (e.g., deer, etc.)	□	□	□	□	□	□
Small mammal (e.g., squirrel)	□	□	□	□	□	□

SOUND11:

For the next question, please

Step 1: Please mark (ν) each sound that you heard during your visit to the site today.

Step 2: Under the ACCEPTABILITY OF SOUNDS column, please circle one number which best describes how unacceptable or acceptable the sound was for this

location in the park: The scale is on a continuum from: - 4 as very unacceptable, - 2 as slightly unacceptable, 0 as neutral, +2 as slightly acceptable, and + 4 as very

acceptable.

Step 3: Under the PERSONAL INTERPRETATION column, please circle one number which best describes how pleasing or annoying the sound was to you: The scale

is on a continuum from: -4 as very annoying, - 2 as slightly annoying, 0 as neutral, +2 as slightly pleasing, and + 4 as very pleasing.

Step 4: Under the EFFECT OF SOUNDS column, please circle one number which best describes the effect this sound had on your experience: The scale is on a

continuum from: -4 as detracted greatly, - 2 as detracted somewhat, 0 as neutral, +2 as added somewhat, and + 4 as added greatly.

Answer Question A, B, and C about each of the sounds you heard during this visit to [site].

Sounds	Heard the Sound	a. How acceptable or unacceptable was this sound?									b. How much did this sound please or annoy you?
		Unacceptable					Acceptable				Annoy					Please
		Extremely	Very	Moderately	Slightly	Neutral	Slightly	Moderately	Very	Extremely	Extremely	Very	Moderately	Slightly	Neutral	Slightly	Moderately	Very	Extremely
Insect sounds		-4	-3	-2	-1	0	+1	+2	+3	+4	-4	-3	-2	-1	0	+1	+2	+3	+4
Bird song		-4	-3	-2	-1	0	+1	+2	+3	+4	-4	-3	-2	-1	0	+1	+2	+3	+4
Wind		-4	-3	-2	-1	0	+1	+2	+3	+4	-4	-3	-2	-1	0	+1	+2	+3	+4
People shouting or speaking loudly		-4	-3	-2	-1	0	+1	+2	+3	+4	-4	-3	-2	-1	0	+1	+2	+3	+4
Someone’s radio or TV		-4	-3	-2	-1	0	+1	+2	+3	+4	-4	-3	-2	-1	0	+1	+2	+3	+4
Someone’s iPod or other audio device		-4	-3	-2	-1	0	+1	+2	+3	+4	-4	-3	-2	-1	0	+1	+2	+3	+4
Someone’s cell phone		-4	-3	-2	-1	0	+1	+2	+3	+4	-4	-3	-2	-1	0	+1	+2	+3	+4
Motorcycles in a parking lot		-4	-3	-2	-1	0	+1	+2	+3	+4	-4	-3	-2	-1	0	+1	+2	+3	+4
Motorcycles on a road or highway		-4	-3	-2	-1	0	+1	+2	+3	+4	-4	-3	-2	-1	0	+1	+2	+3	+4
Cars or trucks in a parking lot		-4	-3	-2	-1	0	+1	+2	+3	+4	-4	-3	-2	-1	0	+1	+2	+3	+4
Cars or trucks on a road or highway		-4	-3	-2	-1	0	+1	+2	+3	+4	-4	-3	-2	-1	0	+1	+2	+3	+4
Airplanes (propeller)		-4	-3	-2	-1	0	+1	+2	+3	+4	-4	-3	-2	-1	0	+1	+2	+3	+4
Jets		-4	-3	-2	-1	0	+1	+2	+3	+4	-4	-3	-2	-1	0	+1	+2	+3	+4
Helicopters		-4	-3	-2	-1	0	+1	+2	+3	+4	-4	-3	-2	-1	0	+1	+2	+3	+4
Motorboats or other motorized watercraft		-4	-3	-2	-1	0	+1	+2	+3	+4	-4	-3	-2	-1	0	+1	+2	+3	+4
Engine (unknown)		-4	-3	-2	-1	0	+1	+2	+3	+4	-4	-3	-2	-1	0	+1	+2	+3	+4
Park maintenance activities		-4	-3	-2	-1	0	+1	+2	+3	+4	-4	-3	-2	-1	0	+1	+2	+3	+4

Sounds	Heard the Sound	c. How much did this sound positively add to or negatively detract from your experience?
		Negatively detract					Positively add
		Extremely	Very	Moderately	Slightly	Neutral	Slightly	Moderately	Very	Extremely
Insect sounds		-4	-3	-2	-1	0	+1	+2	+3	+4
Bird song		-4	-3	-2	-1	0	+1	+2	+3	+4
Wind		-4	-3	-2	-1	0	+1	+2	+3	+4
People shouting or speaking loudly		-4	-3	-2	-1	0	+1	+2	+3	+4
Someone’s radio or TV		-4	-3	-2	-1	0	+1	+2	+3	+4
Someone’s iPod or other audio device		-4	-3	-2	-1	0	+1	+2	+3	+4
Someone’s cell phone		-4	-3	-2	-1	0	+1	+2	+3	+4
Motorcycles in a parking lot		-4	-3	-2	-1	0	+1	+2	+3	+4
Motorcycles on a road or highway		-4	-3	-2	-1	0	+1	+2	+3	+4
Cars or trucks in a parking lot		-4	-3	-2	-1	0	+1	+2	+3	+4
Cars or trucks on a road or highway		-4	-3	-2	-1	0	+1	+2	+3	+4
Airplanes (propeller)		-4	-3	-2	-1	0	+1	+2	+3	+4
Jets		-4	-3	-2	-1	0	+1	+2	+3	+4
Helicopters		-4	-3	-2	-1	0	+1	+2	+3	+4
Motorboats or other motorized watercraft		-4	-3	-2	-1	0	+1	+2	+3	+4
Engine (unknown)		-4	-3	-2	-1	0	+1	+2	+3	+4
Park maintenance activities		-4	-3	-2	-1	0	+1	+2	+3	+4

SOUND12: Did the amount of man-made sound you experienced at [SITE] cause you to change any of your activities during your visit?

 What did you do differently? (Please check all that apply)

I made my visit shorter
I moved to quieter parts of the park
I chose more remote areas
I hiked longer trails to avoid crowds
I chose a camp site farther away from sound sources
I planned my visit for times early or late in the day
Other, please specify: _________________

Don’t Know

National Park

[State] State Park

National Forest

National Wildlife Refuge

Bureau of Land Management

The questions in this section ask how much visitors spent on a visit to a site (in particular transportation costs) as well as questions about transportation-related fees, such as parking fees or shuttle fares. Federal Land Management Agencies will be able to measure their contributions to the economic development at the local, regional, and national levels through the responses collected. Additionally, some questions address the affordability of traveling to and through Federal public lands.

ECON1: In terms of value for the money, how does your transportation experience on this trip compare with other vacation destinations you’ve visited in the past 5 years?

Transportation:	Much Worse	Worse	Same	Better	Much Better
To [place]	1	2	3	4	5
From [place]	1	2	3	4	5
Within [place]	1	2	3	4	5

ECON2: Please estimate how much you [and your personal group those with whom you shared expenses (e.g., other family members, traveling companions)] spent both inside [SITE] and within the nearby area (within the highlighted area of the enclosed map) during your time in the nearby area.

If you no longer have your receipts, estimate as closely as you can how much you and you [your group] spent. Please enter 0 (zero) if you did not spend any money in a particular category.

Select here if you don’t know how much money was spent in the local area.

Expenses	Amount spent in [SITE] and nearby area	Don’t know
Park entrance fee	^$^___	^
^{Gas and oil (auto, RV, boat, etc.)}	^$^___	^
Rental cars	^$^___	^
^{Taxis, shuttles, and public transportation}	^$^___	^
Restaurants and bars	^$^___	^
^{Groceries and convenience foods}	^$^___	^
^{Hotels, motels, resorts}	^$^___	^
^{Specialty lodging} ^{(e.g., B&Bs, hostels, cabins, vacation rentals)}	^$^___	^
^{Camping fees (tent, RV)}	^$^___	^
^{Recreation and entertainment expenses} ^{(e.g., movies, bowling, miniature golf, etc.)}	^$^___	^
^{Souvenirs, clothing, supplies, other retail}	^$^___	^
Equipment rental	^$^___	^
^{Guides and tour fees}	^$^___	^
^{Other (please list)____________________}	^$^___	^

ECON3: For you and any members of your personal group with whom you shared expenses, please record any additional money spent outside of the map area during your trip away from home (for example, travel or food expenditures).

Don’t know/Not sure

ECON4: Not including hotel or rental car costs, but including restaurants, purchases such as film, souvenirs, tickets, admissions, tours, rentals, and other expenses, how much do you estimate you and your immediate traveling party spent during your visit here? Please check only one.

Less than $25
$25-$50
$51-$75
$76-$100
$101-$200
$201-$300
$301-$500
More than $500

ECON5: Did you know that if you park in the lot near the entrance station you don’t have to pay the fee to visit [site]? (Check one box.)

Yes
No, but I would not have parked there anyway
No, and I would have parked there if I knew

ECON6: What was the total cost of your personal group’s trip to [site] from when you left home until you returned? $___

ECON7: How did the price of gasoline influence your decision to use a visitor shuttle?

It did not influence my decision to use a shuttle
It somewhat influenced my decision to use a shuttle
It completely influenced my decision to use a shuttle

ECON8: Currently, the entrance fee to [site] is $X days per vehicle or $X days per pedestrian/bike, but not to exceed $X per family. In your opinion, how appropriate is the fee amount? Please mark (•) only one.

Too low
About right
Too high

ECON9: Currently no [fee type, e.g., entrance, shuttle, etc.] is charged at [site]. In the future, a [fee type] may be considered, with most [or all] of the funds collected remaining at the [park] to [explanation of fee uses]. If a fee of $X were charged in the future, would you and your personal group be willing to pay it? Please mark (•) only one

Yes, likely
No, unlikely
Not sure

ECON10: For you and your personal group, please report all expenditures for the items listed below for this visit to the [site] and the surrounding area (within X-minute drive). Please write “0” if no money was spent in a particular category.

a) Please list your personal group's total expenditures inside [site].

b) Please list your personal group's total expenditures in the surrounding area (within an X-minute drive of [site]).

NOTE: Surrounding area residents should only include expenditures that were directly related to this visit to {X}.

	(a) Inside [site]	(b) Surrounding area
Hotels, motels, cabins, B&B, etc.	$____________	$__________
Camping fees and charges	$____________	$__________
Guide fees and charges	$____________	$__________
Restaurants and bars	$____________	$__________
Groceries and takeout food	$____________	$__________
Gas and oil (auto, RV, boat, etc.)	$____________	$__________
Other transportation expenses (rental cars, taxis, auto repairs, but NOT airfare)	$____________	$__________
Admission, recreation, entertainment fees	$____________	$__________
All other purchases (souvenirs, film, books, sporting goods, clothing, etc.)	$____________	$__________
Donations	$____________	$__________

ECON11: Please mark each of the goods or services that you purchased or rented during your last [boating] trip. (Mark All that Apply)

Boat launching fee
Restaurant or snack bar
Groceries
Beer or other alcoholic beverages
Boat fuel
Bait, tackle, fishing supplies
Boat and/or motor rental
Boat repairs
Campsite, motel, etc.
Boating and water sports equipment

ECON12: Please tell us how much you spent on the following items: (a) while preparing for the trip or for trip related expenses on your return, (b) while traveling to and from the site, and (c) while at the site.

Expenditure (a) (b) (c)

_Auto/RV/boat gas & oil $___ $___ $___

_Auto/RV/repair & services $___ $___ $___

_Boat repair & services $___ $___ $___

_Parking fees & Tolls $___ $___ $___

_Boat fares and Ferries (not fishing) $___ $___ $___

_Auto/RV/other recreational Vehicle $___ $___ $___

_Rental $___ $___ $___

_Taxi Fares $___ $___ $___

_Bus Fares $___ $___ $___

_Package tours $___ $___ $___

_Any other bus fare $___ $___ $___

_Train Fares $___ $___ $___

_Any other train fares $___ $___ $___

_Airline Fares $___ $___ $___

_Package tours $___ $___ $___

_Any other airline fares $___ $___ $___

ECON13: How much did you spend in [specified year] on:

Boat payments $ ___

Boat maintenance $___

Boat repairs $___

Boat insurance $___

ECON14: The table below asks how and where you spent money on your most recent trip. Please estimate how much money you and other members of your group spent in each expense category as well as where the money was spent (at home, on the way, or at the site).

Expense Category:

	At home preparing for trip	On the way to and from site	During your stay at the site
Trip costs for your car, truck, or RV, such as gas and oil
Repair cost for your car, truck, or RV
Trip cost for your boat, such as gas and oil
Repair costs for your boat or trailer
Hotel and motel costs
Private campgrounds (such as KOA)
Public campgrounds (such as state park)
Groceries
Restaurants
Park entrance fees
Fishing licenses
Equipment rental fees
All other merchandise and trip costs (such as clothing and souvenirs)

ECON15: Did you spend any money (on food, equipment, gas, etc.) for yourself or other persons in your party?

b) Did you spend any money (on food, equipment, gas, etc.) for yourself or other persons in your party either at [site name] or within 30 miles of it (shown as a shaded area on the map)?

ECON16: Did you spend any money (on food, equipment, gas, etc.) more than 30 miles from [site name]? This is area outside of the shaded area on the map.

b) Please include money spent at home in preparation for the trip or during travel to and from the [site name] and also include what you spent for yourself or other persons in your party. $__

ECON17: Please indicate how much you spent in each of the following categories on yourself or other persons in your party.

			[This column will be shown if Q19=”Yes” and Q20=”Yes”]
Spending Categories		Amount Spent within 30 miles	Amout Spent more than 30 miles
[The below row will be shown if Q7a “At a lodge or resort”>0 and/or Q7a “In some other accommodation”>0 and/or Q8a “Hotel, motel, B&B, rental cabin/cottage”>0 and/or Q8a “A friends or relatives home, or your seasonal home”>0 and/or Q8a “Other”>0]
Hotels, motels, cabins, B&B, rental homes		1	1
[The below row will be shown if Q7a “At a campsite”>0 and/or Q8a “Campground”>0]
Campground fees (including hookups)		1	1
Food and Beverages	Restaurants, bars, and other eating and drinking places	1	1
Food and Beverages	Groceries and take-out food, including alcohol and tobacco	1	1
[The below section(Boating) will be shown if Q10=”Yes”]
Boating	Boat fuel and oil	1	1
	Launch fees	1	1
	Boat repairs/ equipment on this trip only	1	1
	Other boating related expense	1	1
[The below section(Fishing) will be shown if Q16=”Yes”]
Fishing	Fishing equipment and tackle	1	1
	Bait, lures, etc.	1	1
	Entry fees (e.g., for piers, docks, shore access)	1	1
	Guide fees	1	1
Transportation	Gas and oil for auto, RV, etc.	1	1
Transportation	Airplane/ bus/ train tickets	1	1
Recreation	Attractions, entertainment, and recreation fees	1	1
Recreation	Sporting goods	1	1
Other Expenses - clothing, souvenirs, maps, books, etc.		1	1

ECON18: In total how much did you and other people in your vehicle spend on this entire trip, from the time you left home until your return home? $_______

ECON19: For the following categories, please estimate how much you (and other members of your party) will spend on your entire trip within 50 miles of here. Please round off to the nearest dollar.

Motel, lodge, cabin, B&B, etc. $_______
Gasoline and oil $_______
Local transportation (buses, shuttles, etc.) $_______
Entry, parking, or recreation use fees $_______

ECON20: Did you pay an entrance fee?

YES
NO
I purchased and used a separate pass

ECON21: On this visit, which one of the following entrance fees applied to you [and your personal group]? Please selectone.

	Did not pay a fee or use a pass to enter [X]
	7 day entrace fee ($10/vehicle or $3/individual)
	Pass (Golden Eagle Pass, Annual [SITE] Park Pass, Golden Age Pass, Golden Access Pass)
	Fee included in tour package
	Don’t know
	Other, Please specify: _____________________________________________

ECON22: Did you or anyone in your personal group purchase any package tours that included at least some meals, some lodging, and/or some transportation while on this trip?

ECON23: What was the total length of your package tour(s)? #____________days

ECON24: What was the total cost per person for the package tour(s)? $___________per person

ECON25: How many people in your personal group were on the package tour(s)? #____________people

ECON26: Which of the following were included in the package tour(s) as part of your visit to [SITE] and the nearby area (within the highlighted area of the enclosed map)? Please select  all that apply.

	Items included in your package tour(s) as part of your visit to [SITE] and nearby area
Local air transportation	
Local ground transportation	
Local water transportation	
Local lodging	
Meals	
Guide services	
Fees (e.g., fishing or hunting licenses)	
Gear (e.g., camping equipment, bikes, kayaks)	
Admission to events or attractions	
Other, please specify:___________________	

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