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I-94 Web Application

U.S. Customs and Border Protection
April 2024

1

I-94 Home page

Security Notification
Users are required to confirm that they are
eligible to create a provisional I-94. The Security
Warning appears every time a user attempts to
access the I-94 website.

Obtain a Provisional I-94
Provisional I-94s can only be obtained for land
crossings and limited Ferry crossings. This page
warns the travel they are applying for provisional
only and provides the steps for completing the
I-94.

Obtain a Provisional I-94
Based upon the type of document selected, the
traveler must fill in additional pieces of information.
For Border Crossing Cards– this includes the Border
Crossing Card number. Passports require the
country of issuance, the issuance date, expiration
date, visa number and visa issuance date.

Obtain a Provisional I-94
Travelers can see sample versions of Border
Crossing Cards and Passports for the information
required by the form. Clickable images of each
document can be displayed from every page within
the I-94 website.

Obtain a Provisional I-94
.

Obtain a Provisional I-94 (Continue)
After choosing the type of document, travelers must
provide payment information including the city, state,
zip code and address. All fields are needed to
successfully process the payment.

Obtain a Provisional I-94 (Continue)
After choosing the type of document, travelers must
provide payment information including the city, state,
zip code and address. All fields are needed to
successfully process the payment.

Obtain a Provisional I-94 (Continue)
After choosing the type of document, travelers must
provide payment information including the city, state,
zip code and address. All fields are needed to
successfully process the payment.

Obtain a Provisional I-94
Prior to the submission of payment, the
user is presented a payment summary
which is required to be acknowledged that
payments are non-refundable.

Obtain a Provisional I-94
Travelers can either pay for a Provisional I-94 using
a credit card or via a PayPal account.

Obtain a Provisional I-94
Travelers must fill in their credit card
information using the details on file with
their credit card company. The I-94
website uses the Pay.gov interface to
process credit cards.

Obtain a Provisional I-94
After providing credit card information,
the traveler can review their
transaction prior to submission. On
this page, the traveler submits their
payment for processing with their
credit card company.

Obtain a Provisional I-94
After a successful payment, the I-94
Website provides the traveler with a
receipt of the transaction.

Apply for a Provisional Group I-94
Group Provisional I-94s can be obtained
for multiple travelers (up to 100 persons)
at once for land crossings and limited
Ferry crossings. This page is for the group
contact (person applying for the group)
and provides instructions on applying for
group I-94s

Apply for a Provisional Group I-94
(Continue)
This screen requires the applicant to verify
the group contact information and that
they want to create a group.

Apply for a Provisional Group I-94
(Continue)
The applicant of the group will upload an
excel spreadsheet with all individuals
within the group.
After the excel file is uploaded you will see
it under “Applicant File” and a Group ID
number will be provided.

Apply for a Provisional Group I-94
(Continue)
A sample template to be used when
adding travelers to an excel. This
template is available on create a group
main page
*note: this is test data only

Apply for a Provisional Group I-94
(Continue)
If no errors from the uploaded file, the
submit button will be available to send the
group to be issued Provisional I-94s

Apply for a Provisional Group I-94
(Continue)
If there are errors from the uploaded file,
this message will be displayed, and an
email is sent to the applicant of the group
with further details

From: [email protected] <[email protected]>
Sent: Thursday, April 18, 2024 3:59 PM
To: xxxxxxxxxxxxxxxxxxxxxx
Subject: I-94 Group Error Report
Group Information
Group ID: GPOT8QWMKC8Z1Z55
Contact First (Given) Name: aaa
2 of 7 applications for this group are eligible for payment. Applications will not be processed until the non-refundable application fee
is paid in full.
Applications in error must be corrected to be eligible for an I-94 provisional.
Your file has too many errors to process. Please correct your file and resubmit.
The following 5 applications are ineligible for the reasons noted:
Row#

Document

2
3
4
5
6

*2964
*1210
*5348
*3503
*2101

Fields with Error
Active Provisional I-94 on File
Active Provisional I-94 on File
Passport Date of Expiration
Active Provisional I-94 on File
Active Provisional I-94 on File

Please note,
? The document number may be missing / displayed as blank because it had a format issue when submitted.
? If you did not submit eligible applications for payment, you may correct the applications identified above and resubmit the entire
file.
? If you paid for eligible applications, please remove the successful applications before resubmitting the file to avoid duplicate
charges.
This email is confidential and intended solely for the use of the individual or entity to whom it is
addressed. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the
intended recipient, please destroy all copies of this message.

Apply for a Provisional Group I-94
(Continue)
An example of the email received if there
are errors

Apply for a Provisional Group I-94
(Continue)
If there are errors, the applicant of the
group will see a list of ineligible applicants
in addition to those that are eligible (if
any). At this point, the applicant needs to
fix the errors and upload the excel file
again before submitting.

Obtain a Group Provisional I-94
Prior to the submission of payment, the
user is presented a payment summary
which is required to be acknowledged that
payments are non-refundable.

Obtain a Group Provisional I-94
Travelers can either pay for a Provisional I-94 using
a credit card or via a PayPal account.

Obtain a Group Provisional I-94
Travelers must fill in their credit card
information using the details on file with
their credit card company. The I-94
website uses the Pay.gov interface to
process credit cards.

Obtain a Group Provisional I-94
After providing credit card information,
the traveler can review their
transaction prior to submission. On
this page, the traveler submits their
payment for processing with their
credit card company.

Frequently Asked Questions
Users can find details about the
features of the I-94 website through
the Frequently Asked Questions.
These questions are designed to
provide travelers with the most up
to date information about the varies
options available on the website.

Get Most Recent I94
Travelers can search for their most recent
provisional I-94 by providing their name,
Date of Birth, Document Number and
county of issuance. Help and guidance is
provided through interactive interface.

Get Most Recent I94
Travelers can review their most
recent I-94 document. Details
include the Admit Until date, the
Class of Admission and the I94
receipt number.

Privacy Act Statement
Every I-94 website page has
the CBP Privacy Act statement
showing travelers the
regulations associated with the
information collected.

Travel History
Travelers can review their travel
history through submissions of I-94
documents reviewed by CBP. Users
enter their name, Date of Birth,
Document Number and Country of
Issuance.

Travel History
Result from travel history provide the
date of entry, the mode of travel and
the arrival/departure date.

Travel Compliance
Travelers can review their travel
history through submissions of I-94
documents reviewed by CBP. Users
enter their name, Date of Birth,
Passport Number and Country of
Issuance.

Travel Compliance
Travelers can review the number of days left on their
visa, the document number and the country of
issuance. When users overstay, the system provides
a detailed message of the next steps.

Travel Compliance
Displays the date the traveler became an
overstay. Also display the number of days
the traveler has overstayed. Include the
violation description and action. Travelers
will be notified by email.

Last updated by Andrea Balero on April 22, 2024