New collection (Request for a new OMB Control Number)
No
Regular
11/08/2024
table that charts list comparision
Requested
Previously Approved
36 Months From Approved
10,000
0
5,959
0
0
0
The Social Security Administration (SSA) provides income assistance to more than 13 million working-age adults and children with disabilities through the Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) programs. The objective of the New Applicant Survey (NAS) is to provide SSAâs Office of Research, Demonstration, and Employment Support (ORDES) with information about recent applicantsâ experience at different stages or touchpoints in the disability application process. SSA will use findings from the survey to inform testable policy interventions to improve the application experience for applicants. SSA will use this survey to answer the following research qestions:
1. What are the pre- and post-application employment experiences of awarded and denied SSDI and SSI applicants?
2. What employment-, vocational-, medical-, or income-related services and supports did applicants use leading up to and since application?
3. What sources of information about SSDI or SSI did the applicant use or have access to?
4. What were the applicantsâ experiences with representation during the application or post-application periods?
To accommodate respondent preferences, the survey will make available three versions of the instrument: web, telephone, and paper. The survey asks questions that focus on the applicantâs experience with different aspects of the application process. This information is not available in SSA program records. As described in Part B of this ICR request, the survey will collect data from 10,000 new applicants at different touchpoints in the application process to understand applicant experiences at each stage and obtain the information needed to address the research questions. The information collected from this survey will be used by SSA to understand applicantsâ experiences at different stages in the application process, the types of SSA services applicants accessed, and changes to the application process that could potentially improve applicantsâ experience. The respondents are adults who have applied for Social Security disability benefits.
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Attachment A-10 Text-Email-Voicemail Messages 06172024.docx
Telephone Survey (including informed consent and screener)