WOTC Employer Survey

WOTC Employer Survey
(untitled)

Thank you for participating in the Workforce Opportunity Tax Credit (WOTC) Employer/Employer
Representative Survey sponsored by the U.S. Department of Labor (DOL) Chief Evaluation Office
(CEO). The purpose of this survey is to understand how WOTC is incorporated into employer
policies and practices and to understand ways to improve program implementation. The survey is
being administered by Economic Systems Inc. (EconSys), a third-party contractor conducting an
implementation evaluation of WOTC for DOL CEO.
Burden Disclosure. Public reporting burden for this survey is estimated to average 25 minutes per
response. The burden estimate includes the time for reviewing instructions, searching existing data
sources, gathering and maintaining the data needed, and completing and submitting the survey.
This collection of information is voluntary. You are not required to respond to this collection of
information unless it displays a valid OMB control number. Please send comments regarding the
burden estimate or any other aspect of this collection of information to EconSys at
[email protected] and reference OMB control number [1290-0NEW].
Participation. Your participation in this survey is voluntary. Your decision to participate, or not, will
not have any impact on your organization. The survey will take around 25 minutes to complete.
Saving Responses. You can save your responses by selecting “Next” at the bottom of each page.
You do not need to complete the survey in one session. To return to your survey, simply click on
the link in the email you received to participate.

1. Which statement best describes your organization in relationship to the
Work Opportunity Tax Credit (WOTC) Program?
I am an employer that has submitted applications for employees under
WOTC.
I am an employer that uses an employer representative/consultant to
process WOTC documentation on our behalf.
I am an employer that has never submitted a WOTC certification request
for an employee.
I am an employer representative that assists employers in the
identification and/or hiring of individuals under WOTC.
I have never heard of WOTC.

For Employers
Page entry logic:
This page will show when: #1 Question "Which statement best describes your organization in
relationship to the Work Opportunity Tax Credit (WOTC) Program?" is one of the following
answers ("I am an employer that has submitted applications for employees under WOTC.","I
am an employer that uses an employer representative/consultant to process WOTC
documentation on our behalf.")

2. In how many establishments do you currently manage the hiring of WOTC
employees?

3. How long has your company been screening and hiring WOTC employees?
1 year or less
2-3 years
4-6 years
More than 6 years

4. Approximately how many employees currently work for the company at the establishment(s)
that you manage with WOTC employees?

Number of Full-time
Employees
Number of Part-time
Employees
Number of On-call
Employees

5. Approximately how many WOTC certified employees did you hire in
calendar year (CY) 2023? How many have you hired over the last 3 years?
Hired in CY
2023
Number of WOTC Full-time
Employees
Number of WOTC Part-time
Employees
Number of WOTC On-call
Employees

Current
Pending
Applications

Hired in the last 3
years (including CY
2023)

Show/hide trigger exists.

6. Please select the statement that best describes how your company
identifies employees and submits their applications for WOTC.
Our internal HR staff conducts WOTC screening and completes ETA
Form 9061, 9063 or 9175 and IRS Form 8850 for WOTC certification.
Our company uses an employer representative (such as a tax advisor,
payroll processor, or other company that support WOTC submissions,
etc.) to assist with all WOTC screening and completion of ETA Form
9061, 9063 or 9175 and IRS Form 8850.
Our company uses both internal employees and employer
representatives to assist with all WOTC screening and completion of ETA
Form 9061, 9063 or 9175 and IRS Form 8850.

Show/hide trigger exists. Hidden unless: #6 Question "Please select the statement that
best describes how your company identifies employees and submits their applications for
WOTC." is one of the following answers ("Our company uses an employer representative
(such as a tax advisor, payroll processor, or other company that support WOTC submissions,
etc.) to assist with all WOTC screening and completion of ETA Form 9061, 9063 or 9175 and
IRS Form 8850.","Our company uses both internal employees and employer representatives
to assist with all WOTC screening and completion of ETA Form 9061, 9063 or 9175 and IRS
Form 8850.")

7. What best describes your WOTC representative:
Company or consultant whose main business specializes in WOTC.
Company or consultant whose main business is tax services.
Company or consultant whose main business is human resources
consulting or software.
Other type of company or consultant: - Specify (Required)

Hidden unless: #7 Question "What best describes your WOTC representative:"

8. How are WOTC representatives compensated for assisting in hiring WOTCcertified individuals?
Commission based on percentage of expected tax credit.
Flat fee per individual certified.
Base fee regardless of number certified.
Included in other services provided by the contractor.
Other - Specify (Required)

Show/hide trigger exists.

9. Does the part of your business for which you hire WOTC-certified workers
have a fairly constant workload, or seasonal/peak periods?
Fairly constant
Peak period in summer
Peak period around Christmas holidays
Peak period in the Fall
Peak period in the Spring
Don’t know

Hidden unless: #9 Question "Does the part of your business for which you hire WOTCcertified workers have a fairly constant workload, or seasonal/peak periods?" is one of the
following answers ("Peak period in summer","Peak period around Christmas holidays","Peak
period in the Fall","Peak period in the Spring")

10. How does your company handle the peak periods?
Overtime
Part-time workers
Seasonal or peak period full-time hires
Seasonal or peak periods part-time hires
Temporary staffing agencies
Other - Describe (Required)

11. Please estimate the percentage of WOTC-certified employees hired over
the past 3 years that were:
% full-time permanent
hires
% part-time permanent
hires
% temporary full-time hires
% temporary part-time hires

12. In general, what percent of WOTC employees work:
1%
0% 10%
Less than
120 hours
At least
120 hours
but less
than 400
hours
400 hours
to 1040
hours (6
months)
More than
6 months
and less
than 2080
hours (1
year)
1 year to
23 months
2 or more
years

11%
20%

21%
30%

31%
40%

41%
50%

51%
60%

61%
70%

71%
80%

81%
90%

91%
100%

13. Please estimate the percent of WOTC hires in CY 2023 who were hired to work:
1%
0% 10%
Full-time
weekly
day-work
schedule
Full-time
weekly
evening or
night work
schedule
Full-time
schedule
involving
weekends
or evening
work
Part-time
day-work
schedule
Part-time
schedule
involving
weekends
or evening
work
Full-time
schedule
plus
overtime

11%
20%

21%
30%

31%
40%

41%
50%

51%
60%

61%
70%

71%
80%

81%
90%

91%
100%

14. What benefits does your company gain from hiring WOTC-certified
individuals in addition to tax credits? (Select all that apply.)
Reduced recruitment costs.
Increase staff diversity.
More reliable employees compared to other hires.
Hires more likely to stay with the company longer.
Hires willing to accept low wages.
Hires willing to work part-time.
Hires willing to work weekends or evenings.
Hires willing to work overtime.
No other benefits.
Other - Specify (Required)
*

15. Which statement best describes the employment length of WOTC-certified
employees?
WOTC-certified employees do not stay with the company as long as
other employees hired for the same or similar occupations.
There is no difference in length of employment between WOTC-certified
and non-WOTC certified employees.
WOTC employees typically stay with our organization longer than nonWOTC certified employees.
We do not track WOTC qualified employees after hiring.
Do not know.

16. How much does the potential WOTC tax credit factor into hiring decisions?
Not at all a factor
Occasionally a factor
Sometimes a factor, sometimes not
Often a factor
Always a factor
Don’t know

17. Overall, how satisfied are you with the WOTC-certified employees that you
hired?
Very Dissatisfied
Dissatisfied
Neither Satisfied nor Dissatisfied
Satisfied
Very Satisfied
Do Not Know

18. Please indicate your level of agreement with each of the following
statements regarding the WOTC-certified employees that you hire.
Strongly
Disagree
It is easy to
obtain
certifications
for WOTC
targeted
employees.
Our
company’s
mission
focuses on
employing
people from
WOTC
target
groups
(SNAP,
TANF,
Veterans,
etc.).
Employees
from WOTC
target
groups fit
into our
workplace
culture.
Employees
from WOTC
target
groups are
easy to
recruit.

Training

Disagree

Undecided Agree

Strongly
Agree

Don't
Know

Not
Applicable

Page entry logic:
This page will show when: #1 Question "Which statement best describes your organization in
relationship to the Work Opportunity Tax Credit (WOTC) Program?" is one of the following
answers ("I am an employer that has submitted applications for employees under WOTC.","I
am an employer that uses an employer representative/consultant to process WOTC
documentation on our behalf.")

19. Compared to other new hires, do WOTC employees require additional
training or mentoring to be able to do their jobs?
Yes
No
Don't Know

Show/hide trigger exists.

20. Did the company change its training program in the occupations in which
WOTC hires work because WOTC hires needed more or different types of
training?
Yes, we expanded training primarily to WOTC hires, as needed.
Yes, we expanded our training program for all hires, including WOTC
hires
No expansion of training was needed.
Don’t know

Hidden unless: #20 Question "Did the company change its training program in the
occupations in which WOTC hires work because WOTC hires needed more or different types
of training? " is one of the following answers ("Yes, we expanded training primarily to WOTC
hires, as needed.","Yes, we expanded our training program for all hires, including WOTC
hires")

21. What types of training are generally provided to WOTC employees? (Select all that apply.)
General workplace expectations such as how to treat customers, getting
along with co-workers, starting work on time, wearing appropriate
workplace clothing.
Initial orientation/explanation of the job.
Internet or video training specific to the job.
Formal in-person job training program.
Mirroring/job shadowing experienced employee.
Mentoring.
Other - Specify (Required)
*
Don't know

Outreach and Recruitment
Page entry logic:
This page will show when: #1 Question "Which statement best describes your organization in
relationship to the Work Opportunity Tax Credit (WOTC) Program?" is one of the following
answers ("I am an employer that has submitted applications for employees under WOTC.","I
am an employer that uses an employer representative/consultant to process WOTC
documentation on our behalf.")

Show/hide trigger exists.

22. How did you learn about WOTC? (Select all that apply.)
State workforce agency (SWA)
American Job Centers (AJCs), also called One Stops
SNAP Employment and Training (E&T)
Other recruitment source
Employee presented Form 9062 (Conditional Certification)
Tax advisor
HR software contractor
WOTC service contractor
Professional association
Other - Specify (Required)
*

Hidden unless: #22 Question "How did you learn about WOTC? (Select all that
apply.)" is one of the following answers ("State workforce agency (SWA)","American Job
Centers (AJCs), also called One Stops")

23. What types of outreach did you receive from these organizations? (Select all that apply.)
Pamphlets/Flyers
Emails
In-person presentations/trainings
Virtual presentations/trainings
Other - Specify (Required)
*

Show/hide trigger exists.

24. How does your organization recruit WOTC candidates? (Select all that
apply.)
Employer representative, recruiter or other contractor identifies WOTC
candidates.
Internet or social media advertising.
Targeted recruitment at job fairs.
Posting jobs with AJCs/One Stops.
Using community service organizations to aid in recruitment.
Schools/Training programs provided recruits.
State Workforce Agency recruitment.
Other - Specify (Required)
*

Hidden unless: #24 Question "How does your organization recruit WOTC candidates?
(Select all that apply.)"

25. Of the options selected above, what are the top two methods for recruiting
WOTC-eligible candidates?
Employer representative, recruiter or other contractor identifies WOTC
candidates.
Internet or social media advertising
Targeted recruitment at job fairs.
Posting jobs with AJCs/One Stops.
Using community service organizations to aid in recruitment.
Schools/Training programs provide recruits
State Workforce Agency recruitment.
Other - Specify (Required)
*

26. Which target groups do you tend to hire? (Select all that apply.)
Temporary Assistance for Needy Families (TANF) (IV-A Recipient)
Veterans
Ex-Felons
Designated Community Residents
Vocational Rehabilitation Referrals
Summer Youth Employees
Supplemental Nutrition Assistance Program (SNAP) Recipients
Supplemental Security Income Recipients
Long-Term Family Assistance Recipients
Long-Term Unemployment Recipients

27. How do you screen employees to identify potential WOTC targeted
groups? (Select all that apply.)
WOTC eligibility criteria are integrated into our online application process.
WOTC eligibility questions or forms are included in our paper application
package.
Initial onboarding package includes WOTC eligibility questions or forms.
One-on-one interviews with job candidates.
Background checks
Other - Specify (Required)
*

28. Do you prioritize job applicants who present a conditional WOTC
certification on DOL Employment and Training Form 9062?
Yes
No
An applicant has never presented us with a conditional certification form.

29. Typically, how long does it take to get required documentation for each
target group?
Not
Applicable,
SWA verifies
eligibility
Veterans
Ex-Felons
Designated Community
Residents
Vocational Rehabilitation
Referrals
Summer Youth
Employees
Supplemental Nutrition
Assistance Program
(SNAP) Recipients
Title IV/TANF
Assistance Program
Recipients
Supplemental Security
Income Recipients
Long-Term Family
Assistance Recipients
Long-Term
Unemployment
Recipients

Less
than 1
month

More
1 to 3
than 3
months months

NA - No
certification
requests for
this group

Show/hide trigger exists.

30. Please choose the following response that best describes your State
Workforce Agency’s policies regarding documentation for WOTC certification
submissions:
In this state, the employer must provide all documentation that proves
eligibility for each WOTC certification request.
In this state, the State Workforce Agency requires completed forms only
and no additional documentation.
In this state, the employer must provide certain types of documentation in
addition to the signed forms.

Hidden unless: #30 Question "Please choose the following response that best
describes your State Workforce Agency’s policies regarding documentation for WOTC
certification submissions:" is one of the following answers ("In this state, the employer must
provide certain types of documentation in addition to the signed forms.")

31. Please choose the following response that best describes the documentation you must provide
in addition to signed forms:

Documentation that proves the applicant is a member of a group (e.g.,
received SNAP, vocational rehabilitation or other program benefits, is a
veteran, etc.).
Documentation that proves the person is in the required age range (for
target groups with age requirements).
Documentation that proves the dates the person participated in a
program, was unemployed, or was discharged from military service.
Documentation that the applicant resides in the required geographic
area.

Show/hide trigger exists.

32. Which target groups’ do you typically request a 90 day extension at submission of certification
request?

Veterans
Ex-Felons
Designated Community Residents
Vocational Rehabilitation Referrals
Summer Youth Employees
Supplemental Nutrition Assistance Program (SNAP) Recipients
Title IV/TANF Assistance Program Recipients
Supplemental Security Income Recipients
Long-Term Family Assistance Recipients
Long-Term Unemployment Recipients

33. What is the typical outcome from the SWA after the complete certification
request is submitted?
Certification

Needs
letter

Denial

Veterans
Ex-Felons
Designated Community Residents
Vocational Rehabilitation Referrals
Summer Youth Employees
Supplemental Nutrition Assistance Program
(SNAP) Recipients
Title IV/TANF Assistance Program Recipients
Supplemental Security Income Recipients
Long-Term Family Assistance Recipients
Long-Term Unemployment Recipients

34. Approximately what percent of your WOTC requests for certification do you
submit on paper and online?
0%
Submitted on paper
Submitted online

1% 25%

26% 50%

51% 75%

76% 100%

Hidden unless: Question "Submitted on paper" is one of the following answers ("1% 25%","26% - 50%","51% - 75%","76% - 100%")

35. Why does your company submit WOTC certification requests on paper? (Select all that
apply.)

Our company uses representatives that have varied electronic
capabilities.
Required documentation is easier to submit by paper than online.
Our state does not have online applications for WOTC.

36. How do you submit a request for certifications?
One at a time as they are ready.
Batched and submitted on a periodic basis.

37. What percent of initial submissions this past year were:
0%
Approved and certified
Returned for other problems
Denied
Not approved, denied or
returned

1% 25%

26% 50%

51% 75%

76% 100%

Hidden unless: ( Question "Returned for other problems" is one of the following
answers ("1% - 25%","26% - 50%","51% - 75%","76% - 100%") OR Question "Denied" is one
of the following answers ("1% - 25%","26% - 50%","51% - 75%","76% - 100%"))

38. For certifications that generate a needs letter requesting more information, in your experience,
what is the likelihood that each reason is the cause a needs letter?

Very
Unlikely
Paperwork not filled out
correctly
Required documentation
was missing
Submitted documentation
was questioned by the
State Workforce Agency
State Workforce Agency
was unable to verify
employee’s participation
in target-group specific
program
Job dates are not correct
Signature date is out of
range
Too much time elapsed
since submission of form
Repeat request for the
same employee

Unlikely

Neutral

Likely

Very
Likely

Not
Applicable

39. If you have gotten needs letters from your State Workforce Agency, please
estimate for what percent you provide the information requested and for what
percent you decide not to gather the additional information or documents.
% of cases for which we submit requested information or
documents.
% of cases for which we do not submit additional information or
documents because we are unable to gather the documentation in
time.
% of cases for which we don’t submit additional information because
we can’t get the required information.
% of the cases for which it is not worth the effort to try to get the
requested information.

40. In CY 2023, estimate the percent of your WOTC submissions by final
outcome:
% of certification requests that were
approved.
% of certification requests denied because documentation showed the
employee didn’t qualify.
% of certification requests denied because they timed out (e.g.,
documentation was not obtained to determine eligibility in the required
timeframe).
% of certification requests not processed (no determination was
received on the original request).

41. How satisfied are you with the WOTC program?
Not at
all
satisfied

Somewhat
satisfied

Neutral

American Job
Centers/One Stops as a
Source for Recruiting
WOTC Employees.
Availability of WOTCeligible candidates.
WOTC Certification
Form Requirements.
Availability of Electronic
WOTC Forms.
WOTC Documentation
Requirements.
Training needs of WOTC
Hires.
Quality of WOTC Hires.
Performance of WOTC
Hires.
SWA Response Times.
Tax Credit Amounts.

Show/hide trigger exists.

42. Do you have any suggestions for improving
WOTC?

For Employer Representatives

Somewhat
Very
dissatisfied dissatisfied

Page entry logic:
This page will show when: #1 Question "Which statement best describes your organization in
relationship to the Work Opportunity Tax Credit (WOTC) Program?" is one of the following
answers ("I am an employer representative that assists employers in the identification and/or
hiring of individuals under WOTC.")

43. As an employer representative supporting organizations through the WOTC process, what
percent of your workload is focused on WOTC-related work?

%

Hidden unless: #42 Question "Do you have any suggestions for improving WOTC?" is
less than "100"

44. What other services does your company provide?
Software development/support
Human Resource advice and/or consulting
Tax preparation, tax advice and/or consulting
Administration of all or most of a client company’s Human Resource
functions
Administration of specific Human Resource functions for clients, such as
recruiting, hiring, payroll, training, etc.
Other - Specify (Required)
*

45. For how many employers have you provided WOTC-related support over the past three years?
1

2-4 5-10

More than
10

Single Establishment Business
Multi-Establishment Business
Multi-Establishment Business in Multiple
States

46. Please list the number of companies you serve for each business size listed below.
Small (0-100 employees)
Medium (100-999
employees)
Large (1,000 or more
employees)

Show/hide trigger exists.

47. What aspects of the WOTC process do you assist employers with? (Select all that apply.)
Recruiting potential candidates for job opportunities.
Prescreening job applicants for qualification under WOTC target groups.
Completing WOTC-related forms.
Collecting verification documents from job applicants.
Submitting required WOTC forms to State Workforce Agencies.
Responding to State Workforce Agency requests for additional
information.
Managing tax credit receipts.
Presenting information to employers on the advantages of WOTC.
Other - Specify (Required)
*

Hidden unless: #47 Question "What aspects of the WOTC process do you assist employers
with? (Select all that apply.)" is one of the following answers ("Recruiting potential candidates
for job opportunities.")

48. How does your organization recruit WOTC candidates? (Select all that
apply.)
Internet and/or social media advertising
Targeted recruitment at job fairs.
Posting jobs with AJCs/One Stops.
Community service organizations aid in recruitment.
Schools, training program sponsors provide recruits
State Workforce Agency recruitment.
Other - Please Specify (Required)
*

Hidden unless: #47 Question "What aspects of the WOTC process do you assist employers
with? (Select all that apply.)" is one of the following answers ("Recruiting potential candidates
for job opportunities.")

49. What are the top two methods for recruiting WOTC-eligible candidates?
(Select the top two methods.)
Internet and/or social media advertising
Targeted recruitment at job fairs.
Posting jobs with AJCs/One Stops.
Community service organizations aid in recruitment.
Schools, training program sponsors provide recruits
State Workforce Agency recruitment.
Other - Please Specify (Required)
*

50. How is information gathered to complete the WOTC certification forms?
Employer provides all information on the forms.
Our organization collects all information for the form directly from
employer.
Both the employer and our organization gather information to complete
the required forms.
Our organization collects the required information directly from the job
candidate/new hire.

51. Approximately how much staff time does it typically take to complete a WOTC certification
request, including paperwork, requesting, following-up and obtaining required documents and
submission including all the forms and documents and responding to needs letters?

Less than 1 hour
More than 1 hour but less than 2 hours
Between 2 and 4 hours
Between 5 and 8 hours
More than 8 hours

52. Which target groups are generally hired by EMPLOYER COMPANY?
Temporary Assistance for Needy Families (TANF) (IV-A Recipient)
Veterans
Ex-Felons
Designated Community Residents
Vocational Rehabilitation Referrals
Summer Youth Employees
Supplemental Nutrition Assistance Program (SNAP) Recipients
Supplemental Security Income Recipients
Long-Term Family Assistance Recipients
Long-Term Unemployment Recipients

53. Does the time it takes to complete WOTC certification request paperwork and documentation
submissions vary by target group?

Yes
No

54. Which target groups’ paperwork are the most time consuming to complete? (Select up to 3.)
Temporary Assistance for Needy Families (TANF) (IV-A Recipient)
Veterans
Ex-Felons
Designated Community Residents
Vocational Rehabilitation Referrals
Summer Youth Employees
Supplemental Nutrition Assistance Program (SNAP) Recipients
Supplemental Security Income Recipients
Long-Term Family Assistance Recipients
Long-Term Unemployment Recipients

55. Approximately what percent of your WOTC requests for certification do you
submit on paper and online?
0%

1% 25%

26% 50%

51% 75%

76% 100%

Submitted on paper
Submitted online

Hidden unless: Question "Submitted on paper" is one of the following answers ("1% 25%","26% - 50%","51% - 75%","76% - 100%")

56. Why does your company submit WOTC certification requests on paper? (Select all that
apply.)

Our company works with multiple State Workforce Agencies which
require different types of submissions
Required documentation is easier to submit by paper than online

57. How do you submit certifications?
One at a time as they are ready
Batched and submitted on a periodic basis

58. How long does it take for the State Workforce Agency to respond to submissions?
Less than 1 week
More than a week but less than 2 weeks
Between 2 weeks and a month
More than a month but less than 3 months
More than 3 months

59. Which target groups take longer for State Workforce Agencies to respond to a submission for
certification? (Select up to 3.)

Temporary Assistance for Needy Families (TANF) (IV-A Recipient)
Veterans
Ex-Felons
Designated Community Residents
Vocational Rehabilitation Referrals
Summer Youth Employees
Supplemental Nutrition Assistance Program (SNAP) Recipients
Supplemental Security Income Recipients
Long-Term Family Assistance Recipients
Long-Term Unemployment Recipients

60. What percent of initial submissions in the past year were:
0%

1% 25%

26% 50%

51% 75%

76% 100%

Approved and certified
Returned for other problems
Denied
Not approved, denied or
returned

Hidden unless: ( Question "Returned for other problems" is one of the following
answers ("1% - 25%","26% - 50%","51% - 75%","76% - 100%") OR Question "Denied" is one
of the following answers ("1% - 25%","26% - 50%","51% - 75%","76% - 100%"))

61. For submissions returned with problems, such as receiving a needs letter requesting more
information, in your experience, what is the likelihood that each reason is the cause for return?

Very
Unlikely
Employee does not qualify
under specified target
group
Paperwork not filled out
correctly
Cannot verify employee’s
participation in targetgroup specific program
Signature date is out of
range
Too much time has
lapsed since submission
of form

Unlikely

Neutral

Likely

Very
Likely

Not
Applicable

62. If you have gotten needs letters from your State Workforce Agency, please estimate for what
percent you provide the information requested and for what percent you decide not to gather the
additional information or documents.

% of cases for which we submit requested information or
documents.
% of cases for which we do not submit additional information or
documents because we are unable to gather the documentation in
time.
% of cases for which we don’t submit additional information because
we can’t get the required information.
% of the cases for which it is not worth the effort to try to get
it.

63. In CY 2023, estimate the percent of your WOTC submissions by final outcome:
% of certification requests that were
approved.
% of certification requests denied because documentation showed the
employee didn’t qualify.
% of certification requests denied because they timed out (e.g.,
documentation was not obtained to determine eligibility in the required
timeframe).
% of certification requests not processed (no determination was
received on the original request).

64. How satisfied are you with the WOTC program?
Not at all satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied

65. Do you have any suggestions for improving
WOTC?

Thank You!

Thank you for taking our survey. Your response is very important to us.