Pre-letter, invitation, reminder, survey

A Survey on Quantitative Claims in Direct-to-Consumer Prescription Drug Advertising

Appendix A. Survey

Pre-letter, invitation, reminder, survey

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FDA National Survey on Numerical Claims in Prescription Drug Advertising

[Insert Consent Form]

This survey focuses on different claims made in prescription drug advertising. Each question includes one or more examples of claims that you might see in a prescription drug advertisement. The claims are not always about the same topic or related to each other. These are just examples of information about prescription drugs you might get from your doctor or pharmacy, or that you might read online or in advertisements.

Findings from this study will help to improve claims that use numbers, or “numerical claims.” Understanding these claims can help consumers make more informed decisions about their health and treatment options. This survey will take about 30 minutes to complete.

Instructions: Please answer the questions to the best of your ability. Although this survey is not meant to be a quiz, we ask that you do not consult with others when completing the survey. We are trying to learn how easy or hard these claims may be to understand and how we can make them easier to understand.

Section A. We would like to learn how you feel about numerical claims. Here are some examples of what we mean by numerical claims: 

  • FIBEREX lowers your cholesterol by 30%” 

  • Mammograms lower a woman’s chance of dying from breast cancer by a third”

  • Smokers are 10 times more likely to develop lung cancer”


  1. In general, how easy or hard do you find it to understand numerical claims?

  • Very hard

  • Hard

  • Easy

  • Very easy



  1. I am confident that I can make sense of numerical claims.

  • Strongly disagree

  • Disagree

  • Neither agree nor disagree

  • Agree

  • Strongly agree



  1. I feel like I do not know how to interpret numerical claims.

  • Strongly disagree

  • Disagree

  • Neither agree nor disagree

  • Agree

  • Strongly agree



  1. How good are you at working with fractions?

1

Not at all good

2

3

4

5


6

Extremely good

  1. How good are you at figuring out how much a shirt will cost if it is 25% off?

1

Not at all good

2

3

4

5


6

Extremely good

  1. How often do you find numerical information to be useful?


1

Never

2

3

4

5


6

Very often



How familiar are you with the following terms?


Not at all familiar

Somewhat familiar

Familiar

Very familiar

  1. Clinical Trial

  1. Mean

  1. Median

  1. Placebo



Section B. In this section, you will read claims similar to what may be found in prescription drug advertising. After reading each set of claims, you will be asked a series of questions on how you interpreted the claims.

Please choose the answer that comes closest to your understanding. The claims may or may not have included the information needed to answer each question, so your best guess is fine.

Shape2 Please read the claim below and answer the following questions.

Claim 1: “People with advanced colon cancer treated with DRUG-A lived for a median length of time of 18 months, compared with 11 months for people treated with chemotherapy.”



  1. What do you think Claim 1 means?

  • All people taking DRUG-A will live at least 18 months, and some may live more than 18 months

  • Most people taking DRUG-A will live for more than 18 months

  • Half of people taking DRUG-A will live for more than 18 months and half will live less than 18 months

  • On average, people taking DRUG-A will live for 18 months

  • Other, please specify: _________________________

Shape3 Sometimes more information changes people’s understanding of claims like Claim 1. Please read the claims below (Claim1 is identical to above) and answer the following questions.

Claim 1: “People with advanced colon cancer treated with DRUG-A lived for a median length of time of 18 months, compared with 11 months for people treated with chemotherapy.”

Claim 2: “A median is the middle number in a group of numbers ordered from smallest to largest.”

Claim 3: “In people receiving DRUG-A, this means that about half lived more than 18 months and about half lived less than 18 months.”



  1. After reading all three claims, what do you think Claim 1 means?

  • All people taking DRUG-A will live at least 18 months, and some may live more than 18 months

  • Most people taking DRUG-A will live for more than 18 months

  • Half of people taking DRUG-A will live for more than 18 months and half will live less than 18 months

  • On average, people taking DRUG-A will live for 18 months

  • Other, please specify: _________________________



How did Claims 2 and 3 impact your understanding of Claim 1?


Made Claim 1 more confusing

Neither helped nor made it more confusing

Helped me understand Claim 1

  1. Claim 2…

  1. Claim 3…



  1. Which claim was more helpful in explaining Claim 1?

  • Claim 2 was more helpful

  • Claim 3 was more helpful

  • They were both equally helpful

  • Neither was helpful





Shape4 6 out of 10 arthritis patients had at least 25% improvement in joint pain after taking DRUG‑B.”

  1. How easy or hard is it to understand this claim?

  • Very hard

  • Hard

  • Easy

  • Very easy



  1. What level of improvement do you expect 6 out of 10 arthritis patients taking Drug-B to have? Provide your best estimate.

Between ___% and ___% improvement in joint pain.

  1. How likely do you think it is that a person taking DRUG-B might experience 100% improvement in joint pain?

  • Very unlikely

  • Somewhat unlikely

  • Somewhat likely

  • Very likely



Shape5 For some people, DRUG‑C cut the frequency of seizures by 50% or more.”


  1. How many people taking DRUG-C do you think will experience a cut in their frequency of seizures by 50% or more?

  • Less than half of people

  • Half of people

  • Most people

  • All people

  • It is unclear

  • Other, please specify: _________________________

  1. How much do you expect the frequency of seizures to be cut “for some people” taking DRUG-C? Provide your best estimate.

Cut between ___% and ___%.

  1. Please fill in the blank. For some people, DRUG‑C cut the frequency of seizures by 50% or more compared to ____________. Select all that apply.

  • People before they started taking DRUG-C

  • People taking a different drug

  • People not taking any drug or taking a placebo (sugar pill)

  • It is unclear

  • Other, please specify: ___________________________





DRUG-D helped reduce monthly migraine days by as much as 75% for some people. And up to nearly half had their monthly migraine days reduced by 55% or more.”

  1. How many people taking DRUG-D do you think will experience a reduction in monthly migraine days of “as much as 75%”?

  • Less than half of people

  • Half of people

  • More than half but less than 75% of people

  • Between 75% and 99% of people

  • All people

  • It is unclear

  • Other, please specify: _________________________



  1. How many people taking DRUG-D do you think will experience a reduction in monthly migraine days of “55% or more”?

  • Less than half of people

  • Half of people

  • 55% of people

  • 75% of people

  • All people

  • It is unclear

  • Other, please specify: _________________________



  1. For a typical person taking DRUG-D, what would you expect the reduction in monthly migraine days to be? Provide your best estimate.

  • ____% fewer migraine days [allow 3 characters]



Shape6

Claim 1: “In lung cancer patients, DRUG-E reduced the risk of death by half.”


  1. What impact do you think DRUG-E has on the risk of death when you read claim 1 above?

  • It could prevent or stop patients dying from lung cancer

  • It could slow down how fast patients die from lung cancer

  • It has no impact on patients dying from lung cancer

  • It is unclear

  • Other, please specify: _________________________

  1. How many people taking DRUG-E do you think will experience a reduction in risk of death?

  • Less than half of people

  • Half of people

  • Most people

  • All people

  • It is unclear

  • Other, please specify: _________________________



Shape7

Claim 1: “In lung cancer patients, DRUG-E reduced the risk of death by half.”

Claim 2: “The median time to death was 24 months for patients taking DRUG-E, compared with 11 months for patients on chemotherapy.”

Claim 3: “Results are from a 3-year clinical trial.”



After reading Claims 2 and 3, how, if at all, did they impact your understanding of Claim 1?


Made Claim 1 more confusing

Neither helped nor made it more confusing

Helped me understand Claim 1

  1. Claim 2…

  1. Claim 3…



  1. After reading all three claims, what impact do you think DRUG-E has on the risk of death?

  • It could prevent or stop patients dying from lung cancer

  • It could slow down how fast patients die from lung cancer

  • It has no impact on patients dying from lung cancer

  • It is unclear

  • Other, please specify: _________________________

  1. How, if at all, did Claim 3 change your confidence in DRUG-E?

  • It made me less confident in DRUG-E

  • It did not change my confidence in DRUG-E

  • It made me more confident in DRUG-E

  • Other, please specify:___________________



Shape8 Claim 1: “DRUG-F is proven to offer 30% more protection from a heart attack or stroke.”

Claim 2: “DRUG-F is proven to reduce the risk of heart attack or stroke by 30%.”


  1. Do Claims 1 and 2 mean the same thing to you, or do they mean different things?

  • They mean the same thing to me

  • They mean different things to me. Please describe the difference: ______________________



  1. Which claim do you think is easier to understand?

  • Claim 1

  • Claim 2

  • Both are equally easy to understand

  • Neither are easy to understand



  1. Please fill in the blank. DRUG‑F offers 30% more protection compared to ____________. Select all that apply.

  • People before they started taking DRUG-F

  • People taking a different drug

  • People not taking any drug or taking a placebo (sugar pill)

  • It is unclear

  • Other, please specify: _________________________



  1. Looking at Claim 2, let’s pretend the risk of a heart attack or stroke is 50%. For those taking DRUG-F, what is their risk of a heart attack or stroke?

  • 15%

  • 20%

  • 30%

  • 35%

  • Do not know

  • Other, please specify: _________________________





Shape9

Claim 1: “After taking DRUG-G, half of the people in the study were able to maintain cancer remission for about 26 months.”

Claim 2: “In similar treatment settings as the study, we would expect that half of the patients would maintain their cancer remission for about 26 months after taking DRUG-G.”







  1. Do Claims 1 and 2 mean the same thing to you, or do they mean different things?

  • They mean the same thing to me

  • They mean different things to me. Please describe the difference: ______________________



How effective do you think DRUG-G is based on each claim:


Not very effective

Somewhat effective

Effective

Very effective

  1. Claim 1

  1. Claim 2





Shape10



Claim 1 “People with eczema who took DRUG-H had 53% fewer flare-ups.”

Claim 2 “The average number of flare-ups people had in one year was 17 with DRUG-H vs. 36 with a placebo (sugar pill).”

Claim 3 “27% of people taking DRUG-H had flare-ups compared with 46% of people taking a placebo.”




  1. Do Claims 1 and 2 mean the same thing to you, or do they mean different things?

  • They mean the same thing to me

  • They mean different things to me. Please describe the difference: ______________________



  1. Do Claims 1 and 3 mean the same thing to you, or do they mean different things?

  • They mean the same thing to me

  • They mean different things to me. Please describe the difference: ______________________

How did Claims 2 and 3 impact your understanding of Claim 1?


Made Claim 1 more confusing

Neither helped nor made it more confusing

Helped me understand Claim 1

  1. Claim 2…

  1. Claim 3…



  1. Which claim was most helpful in explaining the effect of DRUG-H?

  • Claim 1 was most helpful

  • Claim 2 was most helpful

  • Claim 3 was most helpful

  • They were all equally helpful

  • None were helpful



How effective do you think DRUG-H is based on each claim:


Not very effective

Somewhat effective

Effective

Very effective

  1. Claim 1

  1. Claim 2

  1. Claim 3



Shape11



Claim 1 “DRUG-J was studied in a clinical trial of 125 people with arthritis. Results showed that people taking DRUG-J had significantly improved range of motion compared with people taking placebo.”

Claim 2 “Information on range of motion was not available for 16 of 62 people taking DRUG-J and for 17 of 63 people taking placebo. It was not possible to know if the people with data missing were experiencing worse range of motion than people with data available.”





  1. After reading Claim 2, do you think information was not available because: [Select all that apply]

  • The researchers made a mistake

  • The researchers couldn’t reach all the participants to complete the study

  • The participants with missing data had severe side effects or died

  • DRUG-J did not work for participants with missing data

  • The researchers did not want to provide all the data or wanted to hide some data

  • Other, please specify: _________________________



  1. After reading Claim 2, how much, if at all, does this change your confidence in DRUG-J?

  • It made me less confident in DRUG-J

  • It did not change my confidence in DRUG-J

  • It made me more confident in DRUG-J

  • Other, please specify:___________________



Section C. About You

  1. Are you:

Mark all that apply.

  • Female

  • Male

  • Transgender, non-binary, or another gender identity


  1. What is your current age?

  • 18-29 years

  • 30-39 years

  • 40-49 years

  • 50-59 years

  • 60-69 years

  • 70 years and over



  1. Are you of Hispanic, Latino, or Spanish origin?

  • Yes

  • No

  1. What is your race? Select all that apply.

  • American Indian or Alaskan Native

  • Asian

  • Black or African American

  • Native Hawaiian or Other Pacific Islander

  • White

  • Prefer not to answer

  1. What is the highest level of education you have completed?

  • Less than high school

  • High school graduate or GED

  • Some college or technical school or 2-year degree

  • College graduate (4-year degree)

  • Some graduate school

  • Graduate school degree

  1. Do you currently work for any of the following? Select all that apply.

  • A pharmaceutical company

  • A healthcare organization or in the healthcare field

  • U.S. Department of Health and Human Services or U.S. Food and Drug Administration

  • None of the above



  1. What state do you live in?

  • [Drop down of states on web survey and write-in field for paper survey]

  1. In general, how would you rate your overall health? ­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­

  • Excellent

  • Very good

  • Good

  • Fair

  • Poor

  1. Have you or someone you have provided care for ever had any of the following conditions? Select all that apply.

  • Arthritis

  • Eczema

  • Heart attack or stroke

  • Colon cancer

  • Lung cancer

  • Cancer (other types)

  • Migraines

  • Seizures



Section D. Please complete the following problem. Please do not use a calculator or lookup answers for this question but feel free to use scratch paper for notes. We are interested in what you think.

  1. Imagine that you have a five-sided die (the sides of which show 1, 2, 3, 4, 5), and we throw it 150 times. On average, out of these 150 throws how many times would this five-sided die show an odd number (1, 3, 5)?

_____ throws (3 characters)



Thank you for completing the survey!



[TeleForm paper survey only]

Please return this survey in the postage-paid envelope to:

National Survey on Numerical Claims in Prescription Drug Advertising

c/o Westat

1600 Research Blvd, RW 2634

Rockville, MD 20850



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