CU1-Optimal Solutions

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

CU1-Optimal Solutions

OMB: 3133-0188

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OMB. Control No. 3133-0188

Expires: 12/31/2027



Shape1 NCUA Post Exam Survey

CU1

Requests for data and information during the exam avoided duplicate requests, including information previously requested during pre-exam planning. Please provide supporting comments if there were duplicate requests.



The credit union received the items needed list with sufficient time to accommodate the requested data and information prior to the start of the examination. Please provide the number of days prior to the start of the examination the items needed list was received and include any comments about the timing of the receipt of the items needed list.



Examiners consulted credit union management when analyzing and addressing concerns. Please provide any comments to support your response.



The examiner offered to hold a Joint Conference - that is, a meeting with the credit union's board of directors - to discuss conclusions from the examination. Please provide any comments to support your response.



Examiners were responsive to credit union inquiries and questions. Please provide any comments to support your response.



Any corrective actions required were appropriate for the size and complexity of the credit union when possible (that is, when there was discretion to do so under applicable law or regulation). Please provide any comments to support your response.



What logistical or administrative changes would you like to see implemented for NCUA examinations? This question is optional.



PRIVACY NOTICE: The Post Exam Survey is a mandatory, annual survey that solicits feedback from Federal Credit Unions on the quality and consistency of the NCUA’s examination process. The results of the surveys are assessed by the NCUA’s Office of the Ombudsman. Personally identifiable information (PII) is needed to send the survey to FCUs. Any additional PII entered into the survey by FCUs will only be accessed by the NCUA Ombudsman. For additional information, please contact [email protected].


PAPERWORK REDUCTION ACT NOTICE: According to the Paperwork Reduction Act of 1995, an agency may not conduct or sponsor, and a person is not required to respond to, an information collection unless it displays a valid OMB control number. This survey is approved by the Office of Management and Budget’s (OMB) review under 3133-0188. The estimated average burden to complete this survey is approximately 10 minutes per respondent.

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