OMB.report

Federal forms, ICRs, and supporting documents

Information Collection

Customer Satisfaction Survey for Bureau of Trust Funds Administration (BTFA) – Trust Beneficiary Call Center (TBCC)

IC 267865 under ICR 202501-1090-001 · OMB 1090-0012.

Documents and Forms
Document Name
Document Type
Other-Phone Script
Other-Phone Script
IC Document
IC Document
Information Collection (IC) Details

View Information Collection (IC)

Customer Satisfaction Survey for Bureau of Trust Funds Administration (BTFA) – Trust Beneficiary Call Center (TBCC) 2024-BTFA-CX6
 
Unchanged
 
Voluntary
 

Document Type Form No. Form Name Instrument File URL Available Electronically? Can Be Submitted Electronically? Electronic Capability
Other-Phone Script BTFA Phone Script.docx No   Paper Only

General Government Central Records & Statistical Mgt

 

200,000 0
   
Individuals or Households
 
   0 %

  Requested Program Change Due to New Statute Program Change Due to Agency Discretion Change Due to Adjustment in Agency Estimate Change Due to Potential Violation of the PRA Previously Approved
Annual Number of Responses for this IC 200,000 0 0 0 0 200,000
Annual IC Time Burden (Hours) 6,667 0 0 0 0 6,667
Annual IC Cost Burden (Dollars) 0 0 0 0 0 0

Title Document Date Uploaded
Request fro Approval ICR Template_A11 Section 280 Clearance 11 16 23 BTFA 20240510.docx 05/22/2024
            Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.