Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Structure and Practices of the Video Relay Service Program; Misuse of Internet ...

Forms and Documents

Document	Type	Status	Availability
Supporting statement OMB 3060-0463 (revision re FCC 23-116)_10_17_24 (final).docx	Supporting Statement A	Uploaded 2025-01-02	Repair queued

IC Document Collections

IC ID	Collection	Type	Status	Form
30177	Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities	Instruction	Modified
231677	Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities		Modified
179864	Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities		Modified

ICR Details

OMB Control No: 3060-0463	ICR Reference No: 202501-3060-003
Status: Received in OIRA	Previous ICR Reference No: 202410-3060-006
Agency/Subagency: FCC	Agency Tracking No: CGB
Title: Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Structure and Practices of the Video Relay Service Program; Misuse of Internet ...
Type of Information Collection: Revision of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular	Date Submitted to OIRA: 01/02/2025

	Requested	Previously Approved
Expiration Date	36 Months From Approved	02/28/2025
Responses	8,468	7,988
Time Burden (Hours)	15,850	14,524
Cost Burden (Dollars)	348,000	291,700

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Abstract: The Commission is submitting this revised information collection to the Office of Management and Budget (OMB) to add information collection requirements adopted in the 2023 VRS Improvements Order, FCC 23-116, pursuant to section 225 of the Communications Act of 1934, as amended (the Act), and update the estimates of existing burdens that were included in the November 2021 Paperwork Reduction Act (PRA) submission to the Office of Management and Budget (OMB).

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Authorizing Statute(s): US Code: 47 USC 225 Name of Law: Communications Act of 1934, as amended
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
3060-AG76	Final or interim final rulemaking	89 FR 20125	03/21/2024

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	89 FR 84594	10/23/2024
30-day Notice:	Federal Register Citation:	Citation Date:
	90 FR 103	01/02/2025
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 3

IC Title	Form No.	Form Name
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities

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ICR Summary of Burden

	Total Request	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	8,468	7,988	0	300	180	0
Annual Time Burden (Hours)	15,850	14,524	0	150	1,176	0
Annual Cost Burden (Dollars)	348,000	291,700	0	0	56,300	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Changing Regulations

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: Due to the adoption of the 2023 VRS Improvements Order, there are program changes to this information collection. Specifically, the Commission has added the new information collection requirement that allows VRS users the opportunity to request an extension of one-year international calling period. Therefore, the Commission makes the following program changes: (a) the total number of annual responses has increased by +300, from 7,988 to 8,288 annual number of responses; and (b) the total number of annual hours has increased by +150, from 14,524 to 14,674 annual number of hours. Also, the Commission has re-evaluated the existing burdens associated with this information collection since the last time this information collection was reviewed and approved by OMB. In this submission, the Commission encompassed the new market entrants of TRS providers who provides such services, e.g., IP CTS and VRS providers and makes the following adjustments: (a) the total number of annual respondents has increased by +3, from 5,072 to 5,075 annual number of respondents; (b) the total number of responses has increased by +180, from 8,288 to 8,468 annual number of responses; (c) the total number of annual hours has increased by +1,176, from 14,674 to 15,850 annual number of hours; and (d) the total annual cost has increased by +$56,300, from $291,700 to $348,000 annual cost.

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Annual Cost to Federal Government: $95,247

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 01/02/2025

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