Appendices- 2023FDIC Survey of Unbanked and Underbanked Households - Appendices

2023 Unbanked Underbanked Survey Apendix A Tables.pdf

FDIC National Survey of Unbanked and Underbanked Households

Appendices- 2023FDIC Survey of Unbanked and Underbanked Households - Appendices

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2023
FDIC National Survey of
Unbanked and Underbanked
Households
Appendix Tables

2023 FDIC NATIONAL SURVEY OF UNBANKED AND UNDERBANKED HOUSEHOLDS

APPENDIX TABLE OF CONTENTS
A.	 Unbanked Households............................................................................................................................................................................................ 1
B.	Methods Banked Households Used to Access Bank Accounts............................................................................................................................ 15
C.	Conducting Transactions: Nonbank Online Payment Services and Prepaid Cards........................................................................................... 27
D.	Conducting Transactions: Nonbank Money Orders, Check Cashing, and Money Transfer Services................................................................. 37
E.	 Credit...................................................................................................................................................................................................................... 51
F.	 Crypto..................................................................................................................................................................................................................... 67
G.	Underbanked Households.................................................................................................................................................................................... 71

Results from the 2023 survey as well as previous surveys are available at https://www.fdic.gov/household-survey, which also provides the
ability to generate custom data tables and charts, obtain five-year estimates of unbanked rates, and download the raw survey data.

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | I

PAG E INTE NTION A LLY LE F T B L A N K

2023 FDIC NATIONAL SURVEY OF UNBANKED AND UNDERBANKED HOUSEHOLDS

LIST OF APPENDIX TABLES
A.	Unbanked Households
A.1	Distributions of Household Characteristics, 2019–2023.............................................................................................................................. 1
A.2	Unbanked Rates by Household Characteristics, 2019–2023........................................................................................................................ 3
A.3	Unbanked Rates by State, 2019–2023............................................................................................................................................................ 5
A.4	Unbanked Rates by MSA, 2019–2023.............................................................................................................................................................. 7
A.5	Interest in Having a Bank Account by Previous Bank Account Ownership and Household Characteristics, 2023................................... 9
A.6	All Reasons for Not Having a Bank Account by Interest in Having a Bank Account, 2023......................................................................... 11
A.7	Main Reason for Not Having a Bank Account by Interest in Having a Bank Account, 2023...................................................................... 12
A.8	All Reasons for Not Having a Bank Account by Previous Bank Account Ownership, 2023....................................................................... 13
A.9	Main Reason for Not Having a Bank Account by Previous Bank Account Ownership, 2023..................................................................... 14
B.	Methods Banked Households Used to Access Bank Accounts
B.1	Primary Method of Bank Account Access by Household Characteristics, 2023........................................................................................ 15
B.2	Bank Teller as Primary Method of Bank Account Access by Household Characteristics, 2019–2023...................................................... 17
B.3	Mobile Banking as Primary Method of Bank Account Access by Household Characteristics, 2019–2023.............................................. 19
B.4	All Methods of Bank Account Access by Household Characteristics, 2023............................................................................................... 21
B.5	Bank Teller as Only Method of Bank Account Access by Household Characteristics, 2019–2023...........................................................23
B.6	Smartphone Access by Bank Account Ownership and Household Characteristics, 2023.......................................................................25
C.	Conducting Transactions: Nonbank Online Payment Services and Prepaid Cards
C.1	Use of Nonbank Online Payment Services by Bank Account Ownership and Household Characteristics, 2021–2023......................... 27
C.2	Use of Prepaid Cards by Bank Account Ownership and Household Characteristics, 2021–2023............................................................ 29
C.3	Types of Transactions Conducted Using Nonbank Online Payment Services by Bank Account Ownership and Household
Characteristics, 2023..................................................................................................................................................................................... 31
C.4	Types of Transactions Conducted Using Prepaid Cards by Bank Account Ownership and Household Characteristics, 2023.............. 33
C.5	Cash-Only Unbanked Rates by Household Characteristics, 2021–2023.................................................................................................... 35
D.	Conducting Transactions: Nonbank Money Orders, Check Cashing, and Money Transfer Services
D.1	Use of Nonbank Money Orders by Bank Account Ownership and Household Characteristics, 2019–2023............................................ 37
D.2	Use of Nonbank Check Cashing by Bank Account Ownership and Household Characteristics, 2019–2023........................................... 39
D.3	Use of Nonbank Money Transfer Services by Bank Account Ownership and Household Characteristics, 2021–2023.......................... 41
D.4	Types of Transactions Conducted Using Nonbank Money Orders by Bank Account Ownership and Household Characteristics, 2023...43
D.5	Cashing Checks From Work, Retirement, or a Government Agency Using Nonbank Check Cashing by Bank Account Ownership
and Household Characteristics, 2023.......................................................................................................................................................... 45
D.6	Types of Transactions Conducted Using Nonbank Money Transfer Services by Bank Account Ownership and Household
Characteristics, 2023..................................................................................................................................................................................... 47
D.7	Sending or Receiving Nonbank International Remittances by Bank Account Ownership and Household Characteristics,
2021–2023....................................................................................................................................................................................................... 49

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | III

E. Credit
E.1	Use of Mainstream Credit Products by Bank Account Ownership and Household Characteristics, 2023.............................................. 51
E.2	Use of Mainstream Credit Products by State, 2023..................................................................................................................................... 53
E.3	Use of Mainstream Credit Products by MSA, 2023...................................................................................................................................... 55
E.4	Use of Rent-to-Own Services and Payday, Pawn Shop, Auto Title, and Tax Refund Anticipation Loans by Bank Account Ownership
and Household Characteristics, 2023.......................................................................................................................................................... 57
E.5	Use of Buy Now, Pay Later by Bank Account Ownership and Household Characteristics, 2023............................................................. 59
E.6	Frequency of Use of Buy Now, Pay Later by Bank Account Ownership and Household Characteristics, 2023...................................... 61
E.7	 Online and In-Person Buy Now, Pay Later Purchases by Bank Account Ownership and Household Characteristics, 2023................. 63
E.8	Missed or Late Buy Now, Pay Later Payments by Bank Account Ownership and Household Characteristics, 2023............................. 65
F. Crypto
F.1	 Use of Crypto by Bank Account Ownership and Household Characteristics, 2023.................................................................................. 67
F.2	 Specific Uses of Crypto by Bank Account Ownership and Household Characteristics, 2023.................................................................. 69
G. Underbanked Households
G.1	Fully Banked, Underbanked, and Unbanked Rates by Household Characteristics, 2023........................................................................ 71
G.2	Fully Banked, Underbanked, and Unbanked Rates by State, 2023............................................................................................................ 73
G.3	Fully Banked, Underbanked, and Unbanked Rates by MSA, 2023............................................................................................................. 75
G.4	Distributions of Household Characteristics Among Fully Banked, Underbanked, and Unbanked Households, 2023.......................... 77

IV | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

A.1 Distributions of Household Characteristics, 2019–2023
All Households, Column Percent
Characteristic

2019

2021

2023

131,248

132,517

133,682

100.0

100.0

100.0

Less Than $15,000

10.7

9.5

8.2

$15,000 to $30,000

14.4

13.5

11.4

$30,000 to $50,000

18.8

18.6

17.0

$50,000 to $75,000

18.2

18.5

17.9

At Least $75,000

37.9

39.9

45.5

No High School Diploma

8.7

7.9

7.4

High School Diploma

24.9

24.3

24.2

Some College

28.3

27.8

27.5

College Degree

38.1

39.9

40.9

15 to 24 Years

4.8

4.4

4.7

25 to 34 Years

16.3

16.2

15.9

35 to 44 Years

17.0

17.1

17.4

45 to 54 Years

17.0

16.8

16.2

55 to 64 Years

18.6

18.6

17.9

65 Years or More

26.2

26.9

28.0

Black

12.7

12.8

12.9

Hispanic

14.0

14.6

14.8

Asian

5.3

5.3

5.5

American Indian or Alaska Native

0.7

0.7

0.7

Native Hawaiian or Other Pacific Islander

0.2

0.3

0.3

White

65.6

64.9

64.3

Two or More Races

1.3

1.4

1.5

Disabled, Aged 25 to 64

8.1

8.2

8.1

Not Disabled, Aged 25 to 64

60.9

60.5

59.3

Not Applicable (Not Aged 25 to 64)

31.0

31.3

32.6

Number of Households (1000s)
Percent of Households
Family Income

Education

Age Group

Race/Ethnicity

Disability Status

Monthly Income Volatility
Income Was About the Same Each Month

77.7

80.2

Income Varied Somewhat From Month to Month

18.3

16.2

Income Varied a Lot From Month to Month

4.1

3.7

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 1

A.1 Distributions of Household Characteristics, 2019–2023 (continued)
All Households, Column Percent
Characteristic

2019

2021

2023

Employed

62.1

60.5

61.9

Unemployed

2.2

3.7

2.2

Not in Labor Force

35.7

35.8

36.0

Homeowner

64.5

65.0

66.3

Non-Homeowner

35.5

35.0

33.7

Married Couple

46.5

46.0

46.4

Unmarried Female-Householder Family

11.6

11.9

11.4

Unmarried Male-Householder Family

5.0

5.3

5.4

Female-Householder Nonfamily

19.0

19.1

18.7

Male-Householder Nonfamily

17.7

17.5

17.8

Other

0.2

0.1

0.2

U.S.-Born

85.1

85.2

84.7

Foreign-Born Citizen

8.6

8.6

8.7

Foreign-Born Noncitizen

6.3

6.2

6.6

Metropolitan Area

86.2

85.9

86.2

Not in Metropolitan Area

13.0

13.3

13.0

Not Identified

0.8

0.8

0.8

Northeast

17.2

17.0

17.4

Midwest

21.6

21.3

21.5

South

38.3

38.8

38.9

West

22.9

23.0

22.3

Employment Status

Homeownership

Household Type

Citizenship and Place of Birth

Metropolitan and Nonmetropolitan Status

Geographic Region

Note: Monthly income volatility is not available for 2021. Column percentages for each household characteristic sum to 100.

2 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

A.2 Unbanked Rates by Household Characteristics, 2019–2023
All Households, Row Percent
2019

2021

2023

90% Confidence
Interval, 2023

Difference
(2023–2021)

90% Confidence
Interval,
Difference

5.4

4.5

4.2

(4.0, 4.5)

-0.2

(-0.6, 0.1)

Less Than $15,000

23.3

19.8

21.8

(20.2, 23.5)

2.0

(-0.2, 4.3)

$15,000 to $30,000

10.4

9.2

9.0

(8.1, 10.0)

-0.2

(-1.5, 1.1)

$30,000 to $50,000

4.6

4.0

4.5

(3.9, 5.1)

0.5

(-0.3, 1.3)

$50,000 to $75,000

1.7

2.1

1.8

(1.4, 2.2)

-0.3

(-0.8, 0.2)

At Least $75,000

0.6

0.6

0.7

(0.6, 0.9)

0.2

(-0.1, 0.4)

No High School Diploma

21.4

19.2

19.7

(18.2, 21.4)

0.5

(-1.8, 2.9)

High School Diploma

8.1

6.8

6.5

(6.0, 7.2)

-0.3

(-1.1, 0.6)

Some College

4.3

3.3

3.0

(2.7, 3.4)

-0.2

(-0.8, 0.4)

College Degree

0.8

0.9

0.8

(0.7, 1.0)

-0.1

(-0.3, 0.1)

15 to 24 Years

8.8

5.8

5.9

(4.7, 7.4)

0.1

(-1.7, 1.9)

25 to 34 Years

6.9

5.1

5.2

(4.5, 5.9)

0.1

(-0.9, 1.1)

35 to 44 Years

6.3

5.1

4.7

(4.1, 5.4)

-0.4

(-1.4, 0.5)

45 to 54 Years

5.1

5.2

4.3

(3.8, 4.9)

-0.9*

(-1.8, -0.1)

55 to 64 Years

5.5

4.8

4.4

(3.8, 5.0)

-0.4

(-1.3, 0.5)

65 Years or More

3.3

2.7

2.9

(2.5, 3.4)

0.2

(-0.3, 0.7)

Black

13.8

11.3

10.6

(9.6, 11.6)

-0.8

(-2.3, 0.8)

Hispanic

12.2

9.3

9.5

(8.7, 10.4)

0.3

(-0.9, 1.5)

Asian

1.7

2.9

2.0

(1.4, 3.0)

-0.9

(-2.2, 0.4)

American Indian or Alaska Native

16.3

6.9

12.2

(8.2, 17.9)

5.4*

(0.4, 10.4)

Native Hawaiian or Other Pacific Islander

NA

NA

4.8

(1.8, 12.1)

NA

NA

White

2.5

2.1

1.9

(1.7, 2.1)

-0.2

(-0.5, 0.1)

Two or More Races

4.9

5.0

2.5

(1.4, 4.3)

-2.5

(-5.2, 0.2)

Disabled, Aged 25 to 64

16.2

14.8

11.2

(10.0, 12.5)

-3.6*

(-5.6, -1.7)

Not Disabled, Aged 25 to 64

4.5

3.7

3.7

(3.4, 4.1)

0.0

(-0.4, 0.5)

Not Applicable (Not Aged 25 to 64)

4.2

3.2

3.4

(3.0, 3.8)

0.2

(-0.3, 0.7)

Characteristic
All
Family Income

Education

Age Group

Race/Ethnicity

Disability Status

Monthly Income Volatility
Income Was About the Same Each Month

4.9

4.0

(3.7, 4.2)

Income Varied Somewhat From Month to Month

6.4

4.6

(4.0, 5.3)

Income Varied a Lot From Month to Month

10.7

8.3

(6.7, 10.1)

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 3

A.2 Unbanked Rates by Household Characteristics, 2019–2023 (continued)
All Households, Row Percent
2019

2021

2023

90% Confidence
Interval, 2023

Difference
(2023–2021)

90% Confidence
Interval,
Difference

Employed

3.6

2.6

2.8

(2.6, 3.1)

0.2

(-0.1, 0.6)

Unemployed

13.2

11.8

13.2

(10.4, 16.7)

1.4

(-2.1, 5.0)

Not in Labor Force

8.0

6.8

6.1

(5.6, 6.6)

-0.7*

(-1.4, -0.1)

Homeowner

1.9

1.8

1.6

(1.4, 1.8)

-0.2

(-0.4, 0.0)

Non-Homeowner

11.8

9.4

9.4

(8.8, 10.0)

0.0

(-0.9, 0.8)

Married Couple

2.1

1.8

1.6

(1.4, 1.9)

-0.1

(-0.5, 0.2)

Unmarried Female-Householder Family

11.1

9.2

8.5

(7.5, 9.6)

-0.7

(-2.1, 0.7)

Unmarried Male-Householder Family

7.6

7.4

6.4

(5.1, 7.8)

-1.0

(-2.8, 0.8)

Female-Householder Nonfamily

5.8

4.9

5.3

(4.7, 5.9)

0.4

(-0.5, 1.2)

Male-Householder Nonfamily

8.7

6.7

6.3

(5.7, 7.1)

-0.4

(-1.4, 0.6)

Other

NA

NA

NA

NA

NA

NA

U.S.-Born

4.8

4.0

3.5

(3.3, 3.7)

-0.5*

(-0.8, -0.1)

Foreign-Born Citizen

3.8

4.6

3.8

(3.1, 4.7)

-0.8

(-2.0, 0.5)

Foreign-Born Noncitizen

14.6

11.0

14.3

(12.7, 16.0)

3.2*

(1.3, 5.2)

Metropolitan Area

5.2

4.2

4.1

(3.9, 4.4)

0.0

(-0.4, 0.4)

Not in Metropolitan Area

6.2

6.2

4.8

(4.2, 5.5)

-1.3*

(-2.4, -0.3)

Not Identified

5.7

6.2

3.8

(2.0, 7.2)

-2.4

(-5.1, 0.4)

Northeast

4.7

4.1

3.9

(3.2, 4.6)

-0.2

(-1.1, 0.7)

Midwest

5.0

4.2

3.8

(3.3, 4.4)

-0.4

(-1.1, 0.3)

South

6.2

4.9

5.1

(4.7, 5.5)

0.2

(-0.4, 0.8)

West

4.9

4.2

3.4

(3.0, 3.8)

-0.9*

(-1.5, -0.2)

Characteristic
Employment Status

Homeownership

Household Type

Citizenship and Place of Birth

Metropolitan and Nonmetropolitan Status

Geographic Region

Note: Monthly income volatility is not available for 2021. Asterisk indicates differences that are statistically significant at the 10 percent level. NA indicates that the sample size is
too small to produce a precise estimate.

4 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

A.3 Unbanked Rates by State, 2019–2023
All Households, Row Percent
2019

2021

2023

90% Confidence
Interval, 2023

Difference
(2023–2021)

90% Confidence
Interval, Difference

5.4

4.5

4.2

(4.0, 4.5)

-0.2

(-0.6, 0.1)

AL

7.6

4.7

5.2

(3.5, 7.6)

0.5

(-2.0, 2.9)

AK

3.4

4.8

2.2

(1.0, 4.8)

-2.5*

(-4.9, -0.2)

AZ

4.0

3.6

3.0

(2.1, 4.4)

-0.6

(-2.8, 1.5)

AR

7.1

3.4

6.4

(4.9, 8.5)

3.1*

(0.9, 5.2)

CA

5.6

5.0

4.3

(3.7, 5.0)

-0.7

(-1.8, 0.3)

CO

3.3

6.0

1.1

(0.2, 6.5)

-4.9*

(-7.5, -2.2)

CT

8.4

4.4

2.9

(1.6, 5.2)

-1.5

(-4.8, 1.8)

DE

2.8

2.0

3.5

(1.7, 7.0)

1.5

(-1.1, 4.1)

DC

8.0

4.5

7.2

(5.3, 9.8)

2.7*

(0.1, 5.3)

FL

3.8

3.7

3.2

(2.4, 4.3)

-0.5

(-1.8, 0.9)

GA

7.4

6.7

7.0

(5.1, 9.6)

0.3

(-2.3, 2.8)

HI

3.0

1.5

3.5

(2.1, 6.0)

2.0*

(0.1, 4.0)

ID

4.0

3.0

2.5

(1.4, 4.5)

-0.5

(-2.4, 1.4)

IL

6.6

4.4

6.6

(4.8, 9.1)

2.2

(-0.3, 4.7)

IN

4.5

5.6

4.8

(3.5, 6.4)

-0.8

(-3.3, 1.6)

IA

2.6

3.0

1.6

(0.6, 4.3)

-1.4

(-3.4, 0.6)

KS

5.5

3.8

3.4

(2.1, 5.4)

-0.4

(-2.5, 1.6)

KY

6.5

5.2

5.8

(4.2, 8.0)

0.6

(-1.7, 3.0)

LA

11.4

8.1

8.0

(6.2, 10.2)

-0.2

(-3.0, 2.6)

ME

2.3

1.3

2.6

(1.4, 4.7)

1.2

(-0.4, 2.9)

MD

3.8

5.0

3.4

(2.0, 5.8)

-1.6

(-4.6, 1.4)

MA

3.7

3.6

2.8

(1.6, 4.6)

-0.8

(-3.0, 1.4)

MI

5.7

5.4

3.2

(1.8, 5.6)

-2.2

(-4.6, 0.2)

MN

2.8

2.4

1.7

(0.7, 4.2)

-0.7

(-2.9, 1.6)

MS

12.8

11.1

9.4

(7.7, 11.3)

-1.7

(-4.2, 0.7)

MO

6.2

7.4

3.4

(2.0, 5.8)

-3.9*

(-6.6, -1.3)

MT

4.0

3.0

2.0

(1.2, 3.4)

-1.0

(-2.8, 0.7)

NE

6.5

3.0

2.5

(1.5, 4.3)

-0.4

(-2.2, 1.3)

NV

6.3

5.6

6.1

(4.1, 8.9)

0.5

(-2.7, 3.7)

NH

0.5

1.4

1.1

(0.5, 2.7)

-0.3

(-1.7, 1.1)

NJ

4.0

3.5

4.7

(2.8, 8.0)

1.2

(-1.7, 4.1)

NM

8.7

7.0

5.3

(3.6, 7.8)

-1.6

(-4.5, 1.2)

NY

5.6

5.9

5.1

(4.1, 6.3)

-0.8

(-2.6, 1.0)

Geography
All
State

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 5

A.3 Unbanked Rates by State, 2019–2023 (continued)
All Households, Row Percent
2019

2021

2023

90% Confidence
Interval, 2023

Difference
(2023–2021)

90% Confidence
Interval, Difference

NC

3.4

3.3

3.5

(2.5, 4.9)

0.2

(-1.5, 1.9)

ND

4.9

3.2

1.7

(0.5, 5.2)

-1.5

(-3.7, 0.7)

OH

4.6

3.5

4.2

(3.0, 5.9)

0.7

(-1.2, 2.6)

OK

8.8

5.4

6.2

(4.2, 9.2)

0.8

(-1.8, 3.4)

OR

3.8

1.6

2.0

(1.2, 3.2)

0.4

(-1.1, 1.9)

PA

4.0

2.6

3.0

(1.9, 4.6)

0.3

(-1.1, 1.8)

RI

4.4

3.5

2.9

(1.4, 5.9)

-0.6

(-3.1, 1.9)

SC

5.2

5.5

5.3

(3.6, 7.8)

-0.2

(-3.8, 3.4)

SD

4.9

3.7

3.8

(2.4, 5.8)

0.1

(-2.6, 2.8)

TN

8.1

5.0

5.7

(4.4, 7.4)

0.6

(-1.4, 2.6)

TX

7.7

5.6

6.5

(5.5, 7.7)

1.0

(-0.5, 2.4)

UT

0.8

1.2

1.2

(0.4, 2.9)

0.0

(-1.3, 1.2)

VT

0.7

2.5

0.9

(0.4, 2.3)

-1.5

(-3.1, 0.1)

VA

4.4

1.8

0.9

(0.4, 2.1)

-0.9

(-2.4, 0.6)

WA

4.6

2.1

1.8

(1.0, 3.2)

-0.3

(-2.1, 1.6)

WV

4.7

3.0

4.3

(3.1, 5.9)

1.3

(-0.9, 3.4)

WI

2.9

2.1

2.0

(1.2, 3.4)

-0.1

(-1.6, 1.5)

WY

3.6

1.3

1.8

(0.9, 3.6)

0.5

(-1.0, 2.0)

Geography

Note: Asterisk indicates differences that are statistically significant at the 10 percent level.

6 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

A.4 Unbanked Rates by MSA, 2019–2023
All Households, Row Percent
2019

2021

2023

90% Confidence
Interval, 2023

Difference
(2023–2021)

90% Confidence
Interval,
Difference

5.4

4.5

4.2

(4.0, 4.5)

-0.2

(-0.6, 0.1)

Albuquerque, NM

4.1

5.3

3.6

(1.9, 6.7)

-1.7

(-5.2, 1.8)

Atlanta-Sandy Springs-Roswell, GA~

5.0

2.4

6.0

(3.7, 9.8)

3.6*

(0.4, 6.8)

Austin-Round Rock, TX

0.7

0.8

2.2

(0.8, 5.9)

1.4

(-0.9, 3.8)

Baltimore-Columbia-Towson, MD

5.5

5.9

3.5

(1.7, 7.2)

-2.3

(-7.2, 2.5)

Birmingham-Hoover, AL

9.3

4.8

4.0

(1.9, 8.3)

-0.8

(-5.5, 3.9)

Boise City, ID

4.9

2.6

1.0

(0.4, 3.0)

-1.6

(-4.0, 0.9)

Boston-Cambridge-Newton, MA-NH~

3.6

2.1

2.9

(1.6, 5.2)

0.8

(-1.3, 3.0)

–

1.5

0.7

(0.1, 5.2)

-0.9

(-3.0, 1.3)

Charlotte-Concord-Gastonia, NC-SC~

2.2

2.2

2.0

(0.9, 4.4)

-0.2

(-2.6, 2.1)

Chicago-Naperville-Elgin, IL-IN-WI

7.3

5.4

4.7

(3.2, 6.9)

-0.7

(-3.2, 1.7)

Cincinnati, OH-KY-IN~

2.6

4.0

6.6

(3.4, 12.4)

2.6

(-2.4, 7.5)

Cleveland-Elyria, OH

3.5

2.0

5.4

(2.5, 11.2)

3.4

(-0.8, 7.6)

Columbus, OH~

5.8

2.0

7.2

(4.0, 12.6)

5.1*

(0.6, 9.7)

Dallas-Fort Worth-Arlington, TX~

7.1

2.5

4.7

(2.9, 7.5)

2.2

(-0.3, 4.7)

Denver-Aurora-Lakewood, CO

3.1

5.9

–

Detroit-Warren-Dearborn, MI

8.8

7.6

5.0

(2.6, 9.5)

-2.5

(-7.2, 2.1)

Fargo, ND-MN

1.4

3.6

–

Greenville-Anderson-Mauldin, SC~

NA

NA

3.8

(1.2, 11.7)

NA

NA

Houston-The Woodlands-Sugar Land, TX~

10.4

8.1

9.4

(7.0, 12.5)

1.3

(-2.2, 4.8)

Indianapolis-Carmel-Anderson, IN~

6.4

7.8

5.2

(2.8, 9.5)

-2.6

(-8.0, 2.8)

Jackson, MS~

17.1

9.1

4.0

(1.9, 8.2)

-5.1

(-11.5, 1.3)

Kansas City, MO-KS~

5.8

6.4

0.8

(0.1, 6.0)

-5.6*

(-10.0, -1.2)

Las Vegas-Henderson-Paradise, NV

5.5

5.2

6.2

(3.8, 9.8)

1.0

(-3.0, 4.9)

Little Rock-North Little Rock-Conway, AR

5.1

2.8

6.0

(3.5, 10.0)

3.2

(-1.0, 7.4)

Los Angeles-Long Beach-Anaheim, CA

7.1

4.2

4.5

(3.5, 5.8)

0.4

(-1.3, 2.0)

Louisville/Jefferson County, KY-IN~

4.8

3.5

5.4

(2.5, 11.3)

1.9

(-2.5, 6.4)

Manchester-Nashua, NH~

1.1

1.2

–

Memphis, TN-MS-AR~

17.0

9.4

15.2

(9.3, 23.9)

5.8

(-3.8, 15.5)

Miami-Fort Lauderdale-West Palm Beach, FL

3.9

3.2

4.0

(2.5, 6.5)

0.9

(-1.5, 3.3)

Milwaukee-Waukesha-West Allis, WI

5.9

1.5

3.4

(1.4, 8.3)

2.0

(-1.7, 5.7)

Minneapolis-St. Paul-Bloomington, MN-WI~

3.3

2.2

1.3

(0.3, 5.4)

-0.9

(-3.1, 1.3)

Nashville-Davidson-Murfreesboro-Franklin, TN~

5.3

3.8

3.0

(1.6, 5.7)

-0.7

(-4.0, 2.5)

New Orleans-Metairie, LA~

9.8

6.6

9.9

(6.0, 15.8)

3.3

(-2.2, 8.8)

Geography
All
MSA

Burlington-South Burlington, VT~

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 7

A.4 Unbanked Rates by MSA, 2019–2023 (continued)
All Households, Row Percent
2019

2021

2023

90% Confidence
Interval, 2023

Difference
(2023–2021)

90% Confidence
Interval,
Difference

New York-Newark-Jersey City, NY-NJ-PA~

5.8

5.6

5.4

(4.1, 7.1)

-0.2

(-2.1, 1.7)

Oklahoma City, OK

9.3

5.5

5.5

(2.9, 10.0)

0.0

(-4.5, 4.6)

Omaha-Council Bluffs, NE-IA

4.0

2.6

2.1

(0.8, 5.0)

-0.5

(-3.3, 2.3)

Orlando-Kissimmee-Sanford, FL

3.5

1.5

0.5

(0.1, 4.4)

-0.9

(-2.8, 0.9)

Philadelphia-Camden-Wilmington, PA-NJ-DE-MD

5.2

2.8

3.7

(2.3, 5.8)

0.9

(-1.5, 3.3)

Phoenix-Mesa-Scottsdale, AZ

3.6

4.3

2.5

(1.5, 4.3)

-1.8

(-4.5, 0.8)

Pittsburgh, PA

3.4

1.6

4.5

(1.5, 12.6)

2.9

(-1.7, 7.6)

Portland-South Portland, ME~

1.6

0.9

–

Portland-Vancouver-Hillsboro, OR-WA

2.5

1.7

1.8

(0.8, 3.9)

0.1

(-2.0, 2.2)

Providence-Warwick, RI-MA~

4.8

7.3

2.7

(1.3, 5.5)

-4.6*

(-9.0, -0.2)

Richmond, VA~

NA

NA

1.5

(0.2, 9.8)

NA

NA

Riverside-San Bernardino-Ontario, CA

7.0

5.2

4.4

(2.5, 7.5)

-0.8

(-4.6, 3.0)

Sacramento-Roseville-Arden-Arcade, CA

2.5

2.3

2.4

(0.8, 6.8)

0.1

(-2.8, 2.9)

St. Louis, MO-IL~

3.4

4.9

3.5

(1.9, 6.2)

-1.4

(-5.0, 2.3)

Salisbury, MD-DE~

NA

4.2

15.2

(7.4, 28.6)

11.0*

(0.1, 21.9)

Salt Lake City, UT~

1.1

1.2

2.2

(0.7, 6.2)

1.0

(-1.4, 3.4)

San Antonio-New Braunfels, TX

6.6

4.5

3.5

(1.7, 7.3)

-1.0

(-4.8, 2.9)

San Diego-Carlsbad, CA

4.0

0.4

2.8

(1.1, 7.0)

2.4

(-0.1, 4.8)

San Francisco-Oakland-Hayward, CA

2.8

4.0

4.3

(2.6, 7.1)

0.3

(-2.7, 3.3)

San Jose-Sunnyvale-Santa Clara, CA

1.9

13.2

2.7

(1.1, 6.8)

-10.4*

(-17.6, -3.2)

Seattle-Tacoma-Bellevue, WA

2.6

–

1.2

(0.4, 3.2)

Sioux Falls, SD

2.1

0.6

2.9

(1.1, 7.5)

2.2

(-0.6, 5.1)

Tampa-St. Petersburg-Clearwater, FL

1.0

0.6

1.7

(0.7, 4.2)

1.1

(-0.6, 2.9)

Urban Honolulu, HI

3.2

1.7

3.7

(2.1, 6.5)

2.0

(-0.3, 4.3)

Virginia Beach-Norfolk-Newport News, VA-NC~

6.4

–

1.2

(0.1, 8.7)

Washington-Arlington-Alexandria, DC-VA-MD-WV~

3.2

2.9

1.5

(1.0, 2.3)

-1.5

(-3.0, 0.1)

Wichita, KS~

6.6

6.7

1.6

(0.4, 6.2)

-5.2*

(-10.0, -0.3)

Geography

Note: The tilde symbol indicates areas with geographic boundary changes between the 2013 and 2015 surveys; see Appendix 1 (FDIC Technical Notes) for details. Asterisk
indicates differences that are statistically significant at the 10 percent level. NA indicates that the sample size is too small to produce a precise estimate. The dash symbol
indicates an estimate of zero; the population proportion may be slightly greater than zero.

8 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

A.5 Interest in Having a Bank Account by Previous Bank Account Ownership and Household Characteristics, 2023
Unbanked Households, Row Percent
Number of
Households
(1000s)

Percent of
Households

Very Interested

Somewhat
Interested

Not Very
Interested

Not at All
Interested

5,640

100.0

11.5

17.6

19.7

51.2

Previously Banked

2,672

100.0

16.5

18.2

17.8

47.5

Never Banked

2,968

100.0

7.0

17.0

21.4

54.6

Less Than $15,000

2,395

100.0

11.4

17.4

17.9

53.3

$15,000 to $30,000

1,368

100.0

10.3

18.1

21.1

50.5

$30,000 to $50,000

1,013

100.0

14.3

15.3

23.8

46.6

$50,000 to $75,000

NA

NA

NA

NA

NA

NA

At Least $75,000

NA

NA

NA

NA

NA

NA

No High School Diploma

1,953

100.0

9.8

16.7

20.9

52.6

High School Diploma

2,116

100.0

10.1

19.6

19.1

51.2

Some College

1,117

100.0

15.9

13.5

19.8

50.9

College Degree

NA

NA

NA

NA

NA

NA

15 to 24 Years

NA

NA

NA

NA

NA

NA

25 to 34 Years

1,096

100.0

10.7

27.3

19.4

42.6

35 to 44 Years

1,098

100.0

11.5

21.3

18.0

49.2

45 to 54 Years

935

100.0

15.3

15.3

22.1

47.2

55 to 64 Years

1,044

100.0

12.9

13.2

19.7

54.2

65 Years or More

1,094

100.0

5.2

8.7

18.3

67.8

Black

1,822

100.0

11.9

20.0

16.5

51.6

Hispanic

1,882

100.0

12.4

20.1

24.4

43.1

Asian

NA

NA

NA

NA

NA

NA

American Indian or Alaska Native

NA

NA

NA

NA

NA

NA

Native Hawaiian or Other Pacific Islander

NA

NA

NA

NA

NA

NA

1,602

100.0

11.0

13.4

17.5

58.1

NA

NA

NA

NA

NA

NA

Disabled, Aged 25 to 64

1,215

100.0

13.8

15.5

18.1

52.6

Not Disabled, Aged 25 to 64

2,959

100.0

11.9

21.2

20.4

46.5

Not Applicable (Not Aged 25 to 64)

1,466

100.0

8.8

12.0

19.5

59.7

Characteristic
All
Previous Bank Account Ownership

Family Income

Education

Age Group

Race/Ethnicity

White
Two or More Races
Disability Status

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 9

A.5 Interest in Having a Bank Account by Previous Bank Account Ownership and Household Characteristics, 2023 (continued)
Unbanked Households, Row Percent
Number of
Households
(1000s)

Percent of
Households

Very Interested

Somewhat
Interested

Not Very
Interested

Not at All
Interested

Income Was About the Same Each Month

4,234

100.0

10.0

17.6

18.8

53.7

Income Varied Somewhat From Month to Month

1,001

100.0

10.6

18.4

22.4

48.6

NA

NA

NA

NA

NA

NA

2,333

100.0

11.8

17.8

22.6

47.7

NA

NA

NA

NA

NA

NA

2,925

100.0

9.3

15.6

17.0

58.1

Homeowner

1,406

100.0

9.7

18.1

19.8

52.4

Non-Homeowner

4,234

100.0

12.1

17.4

19.6

50.9

Married Couple

1,014

100.0

12.2

18.7

22.3

46.8

Unmarried Female-Householder Family

1,292

100.0

13.4

22.9

18.6

45.2

NA

NA

NA

NA

NA

NA

Female-Householder Nonfamily

1,317

100.0

9.9

13.9

17.9

58.3

Male-Householder Nonfamily

1,507

100.0

11.4

12.8

19.3

56.5

NA

NA

NA

NA

NA

NA

3,935

100.0

10.9

17.4

17.9

53.8

NA

NA

NA

NA

NA

NA

1,258

100.0

12.4

20.2

26.3

41.1

4,759

100.0

12.6

18.1

20.6

48.8

Not in Metropolitan Area

839

100.0

6.1

14.5

14.3

65.0

Not Identified

NA

NA

NA

NA

NA

NA

902

100.0

15.8

13.0

15.5

55.7

Midwest

1,103

100.0

11.8

15.4

21.7

51.0

South

2,633

100.0

10.2

18.6

20.4

50.8

West

1,002

100.0

10.7

21.3

19.3

48.7

Characteristic
Monthly Income Volatility

Income Varied a Lot From Month to Month
Employment Status
Employed
Unemployed
Not in Labor Force
Homeownership

Household Type

Unmarried Male-Householder Family

Other
Citizenship and Place of Birth
U.S.-Born
Foreign-Born Citizen
Foreign-Born Noncitizen
Metropolitan and Nonmetropolitan Status
Metropolitan Area

Geographic Region
Northeast

Note: Row percentages sum to 100. NA indicates that the sample size is too small to produce a precise estimate.

10 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

A.6 All Reasons for Not Having a Bank Account by Interest in Having a Bank Account, 2023
Unbanked Households, Column Percent
All

Very Interested

Somewhat
Interested

Not Very
Interested

Not at All
Interested

Number of Households (1000s)

5,640

649

991

1,109

2,890

Percent of Households

100.0

100.0

100.0

100.0

100.0

Yes

16.3

5.2

19.4

19.3

16.5

No

83.7

94.8

80.6

80.7

83.5

Yes

30.7

22.0

36.0

36.8

28.5

No

69.3

78.0

64.0

63.2

71.5

Yes

29.3

14.8

32.9

33.1

29.8

No

70.7

85.2

67.1

66.9

70.2

Yes

20.0

7.7

21.6

24.7

20.4

No

80.0

92.3

78.4

75.3

79.6

Yes

36.0

19.7

32.0

34.3

41.7

No

64.0

80.3

68.0

65.7

58.3

Yes

42.3

37.7

52.5

45.8

38.5

No

57.7

62.3

47.5

54.2

61.5

Yes

33.9

13.9

30.9

36.0

38.7

No

66.1

86.1

69.1

64.0

61.3

Yes

13.0

16.5

16.3

14.5

10.6

No

87.0

83.5

83.7

85.5

89.4

Yes

12.3

13.5

13.0

12.9

11.5

No

87.7

86.5

87.0

87.1

88.5

Yes

22.0

26.6

16.8

21.8

22.8

No

78.0

73.4

83.2

78.2

77.2

Yes

15.0

19.5

15.1

8.2

16.6

No

85.0

80.5

84.9

91.8

83.4

Bank Locations Are Inconvenient

Bank Account Fees Are Too High

Bank Account Fees Are Too Unpredictable

Banks Do Not Offer Needed Products and Services

Don’t Trust Banks

Don’t Have Enough Money to Meet Minimum Balance Requirements

Avoiding a Bank Gives More Privacy

Don’t Have Personal Identification Required to Open an Account

Problems With Past Banking or Credit History

Other Reason

Did Not Select a Reason

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 11

A.7 Main Reason for Not Having a Bank Account by Interest in Having a Bank Account, 2023
Unbanked Households, Column Percent
All

Very Interested

Somewhat
Interested

Not Very
Interested

Not at All
Interested

Number of Households (1000s)

5,640

649

991

1,109

2,890

Percent of Households

100.0

100.0

100.0

100.0

100.0

Bank Locations Are Inconvenient

2.5

–

3.1

4.0

2.3

Bank Account Fees Are Too High

8.9

9.4

7.3

14.6

7.1

Bank Account Fees Are Too Unpredictable

1.2

1.3

2.0

1.7

0.8

Banks Do Not Offer Needed Products and Services

1.7

–

1.5

0.9

2.5

Don’t Trust Banks

15.7

10.6

11.1

12.3

19.7

Don’t Have Enough Money to Meet Minimum Balance
Requirements

23.3

20.0

36.1

24.4

19.2

Avoiding a Bank Gives More Privacy

5.1

2.6

3.1

7.1

5.6

Don’t Have Personal Identification Required to Open an Account

5.1

8.9

5.9

4.7

4.2

Problems With Past Banking or Credit History

3.4

8.4

2.3

2.8

2.9

Other Reason

18.1

19.4

12.5

19.3

19.2

Did Not Select a Reason

15.0

19.5

15.1

8.2

16.6

Main Reason Unbanked

Note: Column percentages sum to 100. The dash symbol indicates an estimate of zero; the population proportion may be slightly greater than zero.

12 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

A.8 All Reasons for Not Having a Bank Account by Previous Bank Account Ownership, 2023
Unbanked Households, Column Percent
All

Previously Banked

Never Banked

Number of Households (1000s)

5,640

2,672

2,968

Percent of Households

100.0

100.0

100.0

Yes

16.3

14.2

18.2

No

83.7

85.8

81.8

Yes

30.7

32.8

28.8

No

69.3

67.2

71.2

Yes

29.3

30.6

28.1

No

70.7

69.4

71.9

Yes

20.0

22.0

18.2

No

80.0

78.0

81.8

Yes

36.0

38.2

34.1

No

64.0

61.8

65.9

Yes

42.3

43.3

41.4

No

57.7

56.7

58.6

Yes

33.9

34.3

33.6

No

66.1

65.7

66.4

Yes

13.0

4.8

20.4

No

87.0

95.2

79.6

Yes

12.3

13.5

11.3

No

87.7

86.5

88.7

Yes

22.0

24.3

19.9

No

78.0

75.7

80.1

Yes

15.0

13.4

16.5

No

85.0

86.6

83.5

Bank Locations Are Inconvenient

Bank Account Fees Are Too High

Bank Account Fees Are Too Unpredictable

Banks Do Not Offer Needed Products and Services

Don’t Trust Banks

Don’t Have Enough Money to Meet Minimum Balance Requirements

Avoiding a Bank Gives More Privacy

Don’t Have Personal Identification Required to Open an Account

Problems With Past Banking or Credit History

Other Reason

Did Not Select a Reason

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 13

A.9 Main Reason for Not Having a Bank Account by Previous Bank Account Ownership, 2023
Unbanked Households, Column Percent
All

Previously Banked

Never Banked

Number of Households (1000s)

5,640

2,672

2,968

Percent of Households

100.0

100.0

100.0

Bank Locations Are Inconvenient

2.5

2.7

2.4

Bank Account Fees Are Too High

8.9

10.3

7.6

Bank Account Fees Are Too Unpredictable

1.2

1.9

0.6

Banks Do Not Offer Needed Products and Services

1.7

2.2

1.2

Don’t Trust Banks

15.7

14.7

16.6

Don’t Have Enough Money to Meet Minimum Balance Requirements

23.3

24.4

22.2

Avoiding a Bank Gives More Privacy

5.1

4.6

5.5

Don’t Have Personal Identification Required to Open an Account

5.1

0.6

9.3

Problems With Past Banking or Credit History

3.4

5.2

1.8

Other Reason

18.1

20.1

16.2

Did Not Select a Reason

15.0

13.4

16.5

Main Reason Unbanked

Note: Column percentages sum to 100.

14 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

B.1 Primary Method of Bank Account Access by Household Characteristics, 2023
Banked Households That Accessed Their Account in the Past 12 Months, Row Percent
Number of
Households
(1000s)

Percent of
Households

ATM

Bank Teller

Mobile
Banking

Online
Banking

Telephone
Banking

Other

126,222

100.0

13.8

15.1

48.3

19.8

2.3

0.7

Less Than $15,000

8,065

100.0

20.6

27.4

35.1

10.2

5.2

1.5

$15,000 to $30,000

13,426

100.0

19.9

27.8

31.9

13.5

5.6

1.3

$30,000 to $50,000

21,334

100.0

16.7

21.4

42.8

14.9

3.3

0.9

$50,000 to $75,000

23,230

100.0

14.5

15.7

48.8

18.3

2.1

0.6

At Least $75,000

60,168

100.0

10.2

8.2

55.6

24.8

0.9

0.3

No High School Diploma

7,619

100.0

25.1

32.4

31.5

5.5

4.1

1.5

High School Diploma

29,483

100.0

18.0

22.1

42.3

13.1

3.6

0.9

Some College

35,195

100.0

14.2

15.2

49.2

18.0

2.6

0.7

College Degree

53,924

100.0

9.6

8.8

53.5

26.6

1.2

0.4

15 to 24 Years

5,822

100.0

9.9

5.5

76.6

6.7

1.1

0.3

25 to 34 Years

19,913

100.0

9.8

4.6

74.8

9.8

0.7

0.3

35 to 44 Years

22,035

100.0

12.0

6.4

66.4

14.0

0.8

0.3

45 to 54 Years

20,556

100.0

13.2

10.3

54.7

20.1

1.2

0.5

55 to 64 Years

22,614

100.0

16.0

15.8

39.7

25.8

2.3

0.5

65 Years or More

35,282

100.0

16.7

30.4

19.3

27.2

5.1

1.4

Black

15,014

100.0

19.2

16.5

48.5

12.2

2.9

0.7

Hispanic

17,595

100.0

17.7

14.6

54.7

11.0

1.5

0.5

Asian

7,102

100.0

9.9

11.1

54.3

22.5

1.3

0.9

American Indian or Alaska Native

821

100.0

25.6

12.7

48.9

10.4

2.4

0.1

Native Hawaiian or Other Pacific Islander

382

100.0

17.3

14.2

57.2

9.7

1.5

–

White

83,375

100.0

12.2

15.4

46.2

23.0

2.5

0.7

Two or More Races

1,932

100.0

12.7

10.4

57.7

15.7

3.3

0.2

Disabled, Aged 25 to 64

9,336

100.0

15.9

18.4

47.4

13.2

4.3

0.8

Not Disabled, Aged 25 to 64

75,782

100.0

12.5

8.3

59.8

18.2

0.9

0.3

Not Applicable (Not Aged 25 to 64)

41,104

100.0

15.7

26.9

27.4

24.3

4.5

1.2

Income Was About the Same Each Month

101,327

100.0

14.0

16.0

45.9

20.7

2.6

0.8

Income Varied Somewhat From Month to Month

20,403

100.0

13.1

10.9

58.5

15.8

1.4

0.3

Income Varied a Lot From Month to Month

4,492

100.0

11.2

13.3

56.6

17.6

1.1

0.1

Characteristic
All
Family Income

Education

Age Group

Race/Ethnicity

Disability Status

Monthly Income Volatility

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 15

B.1 Primary Method of Bank Account Access by Household Characteristics, 2023 (continued)
Banked Households That Accessed Their Account in the Past 12 Months, Row Percent
Number of
Households
(1000s)

Percent of
Households

ATM

Bank Teller

Mobile
Banking

Online
Banking

Telephone
Banking

Other

Employed

79,918

100.0

11.9

9.0

59.7

18.0

1.0

0.4

Unemployed

2,454

100.0

15.5

9.1

59.4

14.6

1.0

0.3

Not in Labor Force

43,849

100.0

17.1

26.7

26.9

23.3

4.8

1.2

Homeowner

86,256

100.0

12.9

16.3

44.2

23.8

2.2

0.6

Non-Homeowner

39,966

100.0

15.6

12.7

57.2

11.1

2.6

0.9

Married Couple

60,651

100.0

12.0

13.1

48.5

24.4

1.6

0.4

Unmarried Female-Householder Family

13,747

100.0

16.6

12.5

56.3

11.9

2.2

0.6

Unmarried Male-Householder Family

6,707

100.0

18.1

13.0

53.8

12.3

2.3

0.5

Female-Householder Nonfamily

23,099

100.0

13.4

21.3

41.9

18.1

4.0

1.3

Male-Householder Nonfamily

21,809

100.0

16.0

16.6

47.9

16.2

2.5

0.8

NA

NA

NA

NA

NA

NA

NA

NA

U.S.-Born

107,680

100.0

13.4

14.7

48.3

20.5

2.5

0.7

Foreign-Born Citizen

11,094

100.0

14.2

20.0

45.4

18.6

1.3

0.6

Foreign-Born Noncitizen

7,448

100.0

19.1

13.5

53.6

11.0

2.0

0.7

Metropolitan Area

108,878

100.0

13.3

13.8

49.8

20.4

2.1

0.7

Not in Metropolitan Area

16,316

100.0

16.2

24.0

39.0

16.3

3.8

0.6

Not Identified

1,028

100.0

20.9

17.3

46.1

10.1

4.9

0.7

Northeast

22,099

100.0

16.9

17.3

41.6

21.6

1.9

0.8

Midwest

27,167

100.0

12.3

17.0

47.8

19.3

2.9

0.7

South

48,448

100.0

13.5

14.9

49.9

18.4

2.5

0.7

West

28,507

100.0

13.2

12.0

51.4

21.2

1.8

0.4

Characteristic
Employment Status

Homeownership

Household Type

Other
Citizenship and Place of Birth

Metropolitan and Nonmetropolitan Status

Geographic Region

Note: Row percentages sum to 100. NA indicates that the sample size is too small to produce a precise estimate. The dash symbol indicates an estimate of zero; the population
proportion may be slightly greater than zero.

16 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

B.2 Bank Teller as Primary Method of Bank Account Access by Household Characteristics, 2019–2023
Banked Households That Accessed Their Account in the Past 12 Months, Row Percent
2019

2021

2023

90% Confidence
Interval, 2023

Difference
(2023–2021)

90% Confidence
Interval,
Difference

21.0

14.9

15.1

(14.7, 15.6)

0.2

(-0.4, 0.8)

Less Than $15,000

35.9

24.9

27.4

(25.4, 29.4)

2.4

(-0.3, 5.1)

$15,000 to $30,000

31.7

24.8

27.8

(26.2, 29.4)

3.0*

(0.9, 5.1)

$30,000 to $50,000

24.7

19.5

21.4

(20.3, 22.5)

1.9*

(0.4, 3.3)

$50,000 to $75,000

20.3

14.5

15.7

(14.8, 16.7)

1.2

(-0.1, 2.5)

At Least $75,000

13.1

8.3

8.2

(7.7, 8.7)

-0.1

(-0.8, 0.6)

No High School Diploma

39.6

33.4

32.4

(30.3, 34.6)

-1.0

(-3.9, 1.9)

High School Diploma

30.3

22.0

22.1

(21.0, 23.2)

0.1

(-1.4, 1.7)

Some College

20.3

14.5

15.2

(14.5, 16.0)

0.7

(-0.3, 1.8)

College Degree

12.9

8.4

8.8

(8.3, 9.3)

0.4

(-0.3, 1.1)

15 to 24 Years

10.2

4.1

5.5

(4.5, 6.8)

1.4

(-0.2, 3.0)

25 to 34 Years

8.0

4.8

4.6

(3.9, 5.4)

-0.1

(-1.1, 0.9)

35 to 44 Years

10.6

6.3

6.4

(5.7, 7.2)

0.1

(-0.9, 1.1)

45 to 54 Years

15.5

9.9

10.3

(9.5, 11.1)

0.3

(-0.8, 1.5)

55 to 64 Years

24.3

16.5

15.8

(14.9, 16.7)

-0.7

(-2.0, 0.7)

65 Years or More

39.2

30.5

30.4

(29.4, 31.5)

0.0

(-1.4, 1.3)

Black

20.6

15.6

16.5

(15.3, 17.9)

1.0

(-0.8, 2.7)

Hispanic

20.9

14.8

14.6

(13.6, 15.7)

-0.1

(-1.7, 1.5)

Asian

18.4

12.0

11.1

(9.7, 12.8)

-0.9

(-2.8, 1.1)

American Indian or Alaska Native

23.2

11.1

12.7

(9.1, 17.4)

1.6

(-4.2, 7.4)

Native Hawaiian or Other Pacific Islander

NA

NA

14.2

(8.7, 22.4)

NA

NA

White

21.4

15.3

15.4

(14.9, 16.0)

0.2

(-0.5, 0.9)

Two or More Races

14.0

8.7

10.4

(7.7, 14.0)

1.8

(-2.4, 5.9)

Disabled, Aged 25 to 64

23.3

16.1

18.4

(16.6, 20.3)

2.3

(-0.1, 4.8)

Not Disabled, Aged 25 to 64

13.9

8.8

8.3

(7.9, 8.8)

-0.5

(-1.1, 0.2)

Not Applicable (Not Aged 25 to 64)

34.8

26.8

26.9

(26.0, 27.8)

0.1

(-1.0, 1.3)

Characteristic
All
Family Income

Education

Age Group

Race/Ethnicity

Disability Status

Monthly Income Volatility
Income Was About the Same Each Month

21.8

16.0

(15.6, 16.5)

Income Varied Somewhat From Month to Month

17.5

10.9

(10.1, 11.8)

Income Varied a Lot From Month to Month

21.5

13.3

(11.5, 15.4)

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 17

B.2 Bank Teller as Primary Method of Bank Account Access by Household Characteristics, 2019–2023 (continued)
Banked Households That Accessed Their Account in the Past 12 Months, Row Percent
2019

2021

2023

90% Confidence
Interval, 2023

Difference
(2023–2021)

90% Confidence
Interval,
Difference

Employed

14.3

9.1

9.0

(8.6, 9.4)

-0.2

(-0.8, 0.5)

Unemployed

18.6

11.8

9.1

(6.9, 12.0)

-2.7

(-6.1, 0.8)

Not in Labor Force

33.8

25.8

26.7

(25.8, 27.6)

0.9

(-0.3, 2.1)

Homeowner

22.6

16.0

16.3

(15.7, 16.8)

0.3

(-0.5, 1.1)

Non-Homeowner

17.6

12.7

12.7

(12.0, 13.4)

-0.1

(-1.0, 0.8)

Married Couple

19.7

13.7

13.1

(12.6, 13.6)

-0.6

(-1.4, 0.2)

Unmarried Female-Householder Family

18.3

12.1

12.5

(11.4, 13.7)

0.4

(-1.2, 1.9)

Unmarried Male-Householder Family

20.8

13.7

13.0

(11.4, 14.9)

-0.7

(-3.0, 1.7)

Female-Householder Nonfamily

26.4

19.9

21.3

(20.2, 22.5)

1.4*

(0.0, 2.8)

Male-Householder Nonfamily

20.5

15.3

16.6

(15.7, 17.7)

1.3*

(0.0, 2.6)

Other

NA

NA

NA

NA

NA

NA

U.S.-Born

20.8

14.6

14.7

(14.3, 15.2)

0.1

(-0.5, 0.7)

Foreign-Born Citizen

23.9

17.1

20.0

(18.4, 21.8)

2.9*

(0.8, 5.0)

Foreign-Born Noncitizen

19.2

16.0

13.5

(11.9, 15.3)

-2.5*

(-4.9, -0.1)

Metropolitan Area

19.1

13.3

13.8

(13.4, 14.2)

0.5

(-0.1, 1.1)

Not in Metropolitan Area

33.4

25.5

24.0

(22.7, 25.3)

-1.6

(-3.5, 0.4)

Not Identified

28.1

15.8

17.3

(12.6, 23.2)

1.4

(-5.8, 8.7)

Northeast

22.0

17.6

17.3

(16.3, 18.4)

-0.3

(-1.7, 1.2)

Midwest

22.6

17.3

17.0

(16.1, 17.9)

-0.3

(-1.6, 0.9)

South

21.2

14.3

14.9

(14.2, 15.6)

0.6

(-0.3, 1.6)

West

18.2

11.8

12.0

(11.2, 12.9)

0.2

(-0.9, 1.3)

Characteristic
Employment Status

Homeownership

Household Type

Citizenship and Place of Birth

Metropolitan and Nonmetropolitan Status

Geographic Region

Note: Monthly income volatility is not available for 2021. Asterisk indicates differences that are statistically significant at the 10 percent level. NA indicates that the sample size is
too small to produce a precise estimate.

18 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

B.3 Mobile Banking as Primary Method of Bank Account Access by Household Characteristics, 2019–2023
Banked Households That Accessed Their Account in the Past 12 Months, Row Percent
2019

2021

2023

90% Confidence
Interval, 2023

Difference
(2023–2021)

90% Confidence
Interval,
Difference

34.0

43.5

48.3

(47.8, 48.9)

4.9*

(4.1, 5.7)

Less Than $15,000

23.5

33.9

35.1

(32.8, 37.5)

1.2

(-2.0, 4.5)

$15,000 to $30,000

25.9

33.4

31.9

(30.2, 33.6)

-1.5

(-3.7, 0.7)

$30,000 to $50,000

33.2

39.4

42.8

(41.4, 44.3)

3.4*

(1.4, 5.4)

$50,000 to $75,000

35.9

44.9

48.8

(47.5, 50.1)

3.9*

(2.0, 5.7)

At Least $75,000

38.1

49.3

55.6

(54.7, 56.4)

6.2*

(5.0, 7.5)

No High School Diploma

19.2

24.3

31.5

(29.2, 33.9)

7.2*

(3.9, 10.4)

High School Diploma

27.3

38.0

42.3

(40.9, 43.6)

4.3*

(2.5, 6.0)

Some College

36.5

45.6

49.2

(48.2, 50.3)

3.6*

(2.2, 5.0)

College Degree

38.6

48.0

53.5

(52.6, 54.3)

5.5*

(4.2, 6.8)

15 to 24 Years

62.9

74.1

76.6

(73.9, 79.0)

2.5

(-1.0, 6.1)

25 to 34 Years

61.7

69.4

74.8

(73.4, 76.2)

5.4*

(3.4, 7.4)

35 to 44 Years

49.8

60.5

66.4

(65.0, 67.7)

5.9*

(4.0, 7.8)

45 to 54 Years

36.3

49.1

54.7

(53.4, 56.0)

5.6*

(3.7, 7.6)

55 to 64 Years

21.3

33.2

39.7

(38.3, 41.1)

6.5*

(4.5, 8.5)

65 Years or More

8.3

15.3

19.3

(18.5, 20.1)

4.0*

(2.9, 5.2)

Black

37.2

45.4

48.5

(46.6, 50.3)

3.0*

(0.4, 5.6)

Hispanic

41.3

49.6

54.7

(53.0, 56.3)

5.1*

(2.9, 7.3)

Asian

39.3

48.6

54.3

(51.8, 56.7)

5.7*

(2.7, 8.6)

American Indian or Alaska Native

30.5

50.6

48.9

(41.6, 56.2)

-1.7

(-11.6, 8.2)

Native Hawaiian or Other Pacific Islander

NA

NA

57.2

(46.0, 67.7)

NA

NA

White

31.4

41.1

46.2

(45.6, 46.8)

5.1*

(4.2, 6.0)

Two or More Races

45.5

52.3

57.7

(52.8, 62.5)

5.4

(-1.4, 12.1)

Disabled, Aged 25 to 64

29.8

42.3

47.4

(45.3, 49.5)

5.0*

(1.9, 8.2)

Not Disabled, Aged 25 to 64

42.9

53.7

59.8

(59.1, 60.5)

6.1*

(5.1, 7.2)

Not Applicable (Not Aged 25 to 64)

16.7

23.5

27.4

(26.5, 28.3)

3.9*

(2.6, 5.1)

Characteristic
All
Family Income

Education

Age Group

Race/Ethnicity

Disability Status

Monthly Income Volatility
Income Was About the Same Each Month

32.0

45.9

(45.3, 46.6)

Income Varied Somewhat From Month to Month

40.8

58.5

(57.1, 59.9)

Income Varied a Lot From Month to Month

40.6

56.6

(53.5, 59.6)

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 19

B.3 Mobile Banking as Primary Method of Bank Account Access by Household Characteristics, 2019–2023 (continued)
Banked Households That Accessed Their Account in the Past 12 Months, Row Percent
2019

2021

2023

90% Confidence
Interval, 2023

Difference
(2023–2021)

90% Confidence
Interval,
Difference

Employed

43.3

53.9

59.7

(59.0, 60.5)

5.8*

(4.7, 6.9)

Unemployed

37.4

48.7

59.4

(55.2, 63.5)

10.7*

(5.6, 15.7)

Not in Labor Force

15.9

23.9

26.9

(26.0, 27.9)

3.1*

(1.8, 4.3)

Homeowner

29.1

39.4

44.2

(43.5, 44.9)

4.8*

(3.8, 5.8)

Non-Homeowner

43.9

51.6

57.2

(56.1, 58.4)

5.6*

(4.2, 7.0)

Married Couple

32.7

42.5

48.5

(47.7, 49.3)

5.9*

(4.8, 7.1)

Unmarried Female-Householder Family

41.9

52.4

56.3

(54.5, 58.0)

3.9*

(1.4, 6.4)

Unmarried Male-Householder Family

38.4

48.8

53.8

(51.2, 56.4)

5.0*

(1.2, 8.8)

Female-Householder Nonfamily

30.1

37.6

41.9

(40.5, 43.4)

4.3*

(2.6, 6.1)

Male-Householder Nonfamily

35.3

44.6

47.9

(46.5, 49.4)

3.3*

(1.5, 5.1)

Other

NA

NA

NA

NA

NA

NA

U.S.-Born

33.8

43.2

48.3

(47.7, 48.9)

5.1*

(4.2, 5.9)

Foreign-Born Citizen

31.5

43.1

45.4

(43.2, 47.6)

2.3

(-0.6, 5.2)

Foreign-Born Noncitizen

40.8

47.8

53.6

(51.2, 56.0)

5.8*

(2.3, 9.4)

Metropolitan Area

35.4

44.7

49.8

(49.1, 50.4)

5.0*

(4.2, 5.9)

Not in Metropolitan Area

24.3

35.3

39.0

(37.3, 40.8)

3.7*

(1.4, 6.1)

Not Identified

33.4

40.9

46.1

(38.0, 54.4)

5.2

(-3.7, 14.0)

Northeast

28.7

36.6

41.6

(40.2, 42.9)

5.0*

(3.1, 6.8)

Midwest

33.2

44.3

47.8

(46.6, 49.0)

3.5*

(1.9, 5.1)

South

35.8

45.3

49.9

(48.9, 51.0)

4.6*

(3.2, 6.0)

West

35.6

44.7

51.4

(50.0, 52.8)

6.7*

(5.0, 8.4)

Characteristic
Employment Status

Homeownership

Household Type

Citizenship and Place of Birth

Metropolitan and Nonmetropolitan Status

Geographic Region

Note: Monthly income volatility is not available for 2021. Asterisk indicates differences that are statistically significant at the 10 percent level. NA indicates that the sample size is
too small to produce a precise estimate.

20 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

B.4 All Methods of Bank Account Access by Household Characteristics, 2023
Banked Households That Accessed Their Account in the Past 12 Months, Row Percent
Number of
Households
(1000s)

Percent of
Households

ATM

Bank Teller

Mobile
Banking

Online
Banking

Telephone
Banking

Other

126,222

100.0

79.2

67.9

74.9

65.1

44.9

1.5

Less Than $15,000

8,065

100.0

68.8

64.5

56.6

37.7

41.6

1.9

$15,000 to $30,000

13,426

100.0

69.8

68.0

54.5

38.8

43.2

2.4

$30,000 to $50,000

21,334

100.0

74.7

68.9

65.8

50.7

44.3

1.9

$50,000 to $75,000

23,230

100.0

78.4

67.1

74.7

63.6

44.2

1.3

At Least $75,000

60,168

100.0

84.6

68.3

85.1

80.3

46.3

1.2

No High School Diploma

7,619

100.0

71.9

67.3

53.0

30.3

38.6

2.5

High School Diploma

29,483

100.0

75.9

68.4

65.9

47.8

43.3

1.6

Some College

35,195

100.0

79.3

68.8

74.7

62.5

46.8

1.5

College Degree

53,924

100.0

81.9

67.1

82.9

81.1

45.5

1.3

15 to 24 Years

5,822

100.0

80.2

52.6

92.1

58.0

42.5

0.9

25 to 34 Years

19,913

100.0

84.4

56.6

93.9

67.7

42.8

0.9

35 to 44 Years

22,035

100.0

85.5

60.9

90.7

72.0

42.8

1.0

45 to 54 Years

20,556

100.0

85.8

68.9

84.4

71.4

46.0

1.3

55 to 64 Years

22,614

100.0

81.2

71.7

72.6

67.7

45.6

1.4

65 Years or More

35,282

100.0

67.0

78.1

47.2

55.0

46.8

2.4

Black

15,014

100.0

82.9

65.6

74.4

56.9

48.4

1.2

Hispanic

17,595

100.0

82.7

60.7

79.5

55.7

42.2

1.7

Asian

7,102

100.0

77.8

60.5

83.4

76.3

38.5

1.5

American Indian or Alaska Native

821

100.0

84.5

68.8

71.3

52.7

53.1

1.4

Native Hawaiian or Other Pacific Islander

382

100.0

86.0

62.3

79.0

55.7

43.6

–

White

83,375

100.0

77.7

70.6

73.0

67.8

45.4

1.5

Two or More Races

1,932

100.0

81.1

62.4

83.1

64.0

44.3

1.0

Disabled, Aged 25 to 64

9,336

100.0

79.7

67.0

72.5

52.3

47.5

1.5

Not Disabled, Aged 25 to 64

75,782

100.0

84.7

64.4

86.7

71.9

43.9

1.1

Not Applicable (Not Aged 25 to 64)

41,104

100.0

68.8

74.5

53.6

55.5

46.2

2.2

Income Was About the Same Each Month

101,327

100.0

78.2

67.4

72.6

64.9

44.1

1.6

Income Varied Somewhat From Month to Month

20,403

100.0

83.4

69.2

84.1

65.9

47.7

1.0

Income Varied a Lot From Month to Month

4,492

100.0

81.9

73.0

84.1

65.5

50.6

2.2

Characteristic
All
Family Income

Education

Age Group

Race/Ethnicity

Disability Status

Monthly Income Volatility

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 21

B.4 All Methods of Bank Account Access by Household Characteristics, 2023 (continued)
Banked Households That Accessed Their Account in the Past 12 Months, Row Percent
Number of
Households
(1000s)

Percent of
Households

ATM

Bank Teller

Mobile
Banking

Online
Banking

Telephone
Banking

Other

Employed

79,918

100.0

84.0

64.7

86.0

70.6

43.8

1.2

Unemployed

2,454

100.0

87.4

63.0

83.9

63.6

46.5

1.2

Not in Labor Force

43,849

100.0

70.0

74.1

54.0

55.2

46.9

2.1

Homeowner

86,256

100.0

78.5

72.0

73.1

69.5

46.0

1.4

Non-Homeowner

39,966

100.0

80.5

59.1

78.6

55.6

42.6

1.7

Married Couple

60,651

100.0

81.7

71.3

78.8

73.9

47.4

1.2

Unmarried Female-Householder Family

13,747

100.0

83.9

65.6

81.4

58.2

46.2

1.5

Unmarried Male-Householder Family

6,707

100.0

84.6

62.8

79.9

60.7

42.6

1.7

Female-Householder Nonfamily

23,099

100.0

70.3

66.6

63.4

54.4

44.2

2.0

Male-Householder Nonfamily

21,809

100.0

77.0

63.1

70.1

57.7

38.6

1.6

NA

NA

NA

NA

NA

NA

NA

NA

U.S.-Born

107,680

100.0

79.2

68.7

74.6

65.9

45.5

1.5

Foreign-Born Citizen

11,094

100.0

78.5

65.8

74.0

64.9

43.2

1.5

Foreign-Born Noncitizen

7,448

100.0

80.0

59.2

80.0

52.9

39.8

1.6

Metropolitan Area

108,878

100.0

79.9

66.6

76.6

67.2

44.0

1.5

Not in Metropolitan Area

16,316

100.0

74.6

76.7

63.6

51.9

50.8

1.1

Not Identified

1,028

100.0

76.2

69.3

72.5

52.0

50.2

1.2

Northeast

22,099

100.0

82.8

69.5

70.4

65.4

43.0

1.7

Midwest

27,167

100.0

78.2

73.4

72.9

62.7

46.8

1.4

South

48,448

100.0

76.7

64.6

76.1

63.8

45.0

1.4

West

28,507

100.0

81.4

67.0

78.0

69.2

44.5

1.6

Characteristic
Employment Status

Homeownership

Household Type

Other
Citizenship and Place of Birth

Metropolitan and Nonmetropolitan Status

Geographic Region

Note: Row percentages sum to more than 100 because households could select more than one bank account access method. NA indicates that the sample size is too small to
produce a precise estimate. The dash symbol indicates an estimate of zero; the population proportion may be slightly greater than zero.

22 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

B.5 Bank Teller as Only Method of Bank Account Access by Household Characteristics, 2019–2023
Banked Households That Accessed Their Account in the Past 12 Months, Row Percent
2019

2021

2023

90% Confidence
Interval, 2023

Difference
(2023–2021)

90% Confidence
Interval,
Difference

5.7

3.9

3.6

(3.4, 3.8)

-0.3

(-0.6, 0.0)

Less Than $15,000

13.7

8.8

9.2

(8.0, 10.5)

0.4

(-1.3, 2.0)

$15,000 to $30,000

10.6

8.2

9.1

(8.1, 10.1)

0.9

(-0.5, 2.2)

$30,000 to $50,000

7.2

5.1

5.3

(4.7, 5.9)

0.2

(-0.6, 1.0)

$50,000 to $75,000

4.9

3.3

3.2

(2.7, 3.7)

-0.2

(-0.7, 0.4)

At Least $75,000

2.2

1.4

1.2

(1.0, 1.4)

-0.1

(-0.4, 0.1)

No High School Diploma

13.6

11.7

11.3

(9.7, 13.0)

-0.4

(-2.5, 1.7)

High School Diploma

9.6

6.5

5.8

(5.3, 6.4)

-0.7

(-1.5, 0.1)

Some College

4.7

3.2

3.4

(3.1, 3.8)

0.2

(-0.3, 0.7)

College Degree

2.8

1.6

1.5

(1.3, 1.7)

-0.2

(-0.5, 0.1)

15 to 24 Years

1.3

0.7

1.0

(0.6, 1.9)

0.3

(-0.5, 1.2)

25 to 34 Years

0.9

0.6

0.6

(0.4, 1.0)

0.1

(-0.3, 0.4)

35 to 44 Years

1.5

0.9

0.9

(0.6, 1.2)

0.0

(-0.4, 0.3)

45 to 54 Years

2.2

1.4

1.3

(1.0, 1.6)

-0.1

(-0.5, 0.3)

55 to 64 Years

5.1

3.3

3.1

(2.7, 3.6)

-0.2

(-0.8, 0.4)

65 Years or More

14.9

10.2

9.1

(8.5, 9.8)

-1.1*

(-2.0, -0.2)

Black

4.7

4.0

4.0

(3.4, 4.7)

0.0

(-0.9, 1.0)

Hispanic

4.4

3.2

3.0

(2.5, 3.7)

-0.2

(-1.1, 0.6)

Asian

5.2

2.6

3.1

(2.4, 4.1)

0.5

(-0.6, 1.7)

American Indian or Alaska Native

5.2

3.3

2.4

(1.1, 5.1)

-0.9

(-3.9, 2.0)

Native Hawaiian or Other Pacific Islander

NA

NA

5.8

(2.5, 12.8)

NA

NA

White

6.2

4.1

3.7

(3.5, 4.0)

-0.4*

(-0.7, 0.0)

Two or More Races

3.9

1.5

1.9

(0.9, 3.8)

0.3

(-1.2, 1.9)

Disabled, Aged 25 to 64

5.5

3.3

4.1

(3.3, 5.1)

0.8

(-0.4, 2.1)

Not Disabled, Aged 25 to 64

2.2

1.4

1.2

(1.0, 1.3)

-0.2

(-0.4, 0.0)

Not Applicable (Not Aged 25 to 64)

12.9

8.9

8.0

(7.5, 8.5)

-0.9*

(-1.6, -0.2)

Characteristic
All
Family Income

Education

Age Group

Race/Ethnicity

Disability Status

Monthly Income Volatility
Income Was About the Same Each Month

6.3

4.0

(3.7, 4.2)

Income Varied Somewhat From Month to Month

3.4

2.0

(1.6, 2.4)

Income Varied a Lot From Month to Month

4.4

2.9

(2.1, 4.0)

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 23

B.5 Bank Teller as Only Method of Bank Account Access by Household Characteristics, 2019–2023 (continued)
Banked Households That Accessed Their Account in the Past 12 Months, Row Percent
2019

2021

2023

90% Confidence
Interval, 2023

Difference
(2023–2021)

90% Confidence
Interval,
Difference

Employed

2.4

1.5

1.5

(1.4, 1.7)

0.1

(-0.2, 0.3)

Unemployed

3.7

2.2

0.8

(0.3, 2.3)

-1.4*

(-2.6, -0.2)

Not in Labor Force

12.0

8.4

7.5

(7.1, 8.1)

-0.8*

(-1.5, -0.1)

Homeowner

6.4

4.2

3.8

(3.5, 4.1)

-0.4*

(-0.8, 0.0)

Non-Homeowner

4.3

3.2

3.2

(2.9, 3.6)

0.1

(-0.4, 0.5)

Married Couple

4.5

2.8

2.5

(2.2, 2.7)

-0.4

(-0.7, 0.0)

Unmarried Female-Householder Family

3.1

2.2

2.3

(1.8, 2.8)

0.1

(-0.5, 0.7)

Unmarried Male-Householder Family

4.1

2.2

2.1

(1.5, 2.9)

-0.1

(-1.1, 1.0)

Female-Householder Nonfamily

9.4

7.2

6.3

(5.7, 7.1)

-0.9

(-1.8, 0.1)

Male-Householder Nonfamily

7.2

4.8

5.2

(4.7, 5.8)

0.4

(-0.4, 1.2)

Other

NA

NA

NA

NA

NA

NA

U.S.-Born

5.7

3.8

3.5

(3.3, 3.7)

-0.3*

(-0.6, 0.0)

Foreign-Born Citizen

6.6

4.4

4.9

(4.1, 5.7)

0.4

(-0.7, 1.6)

Foreign-Born Noncitizen

4.0

3.7

3.5

(2.7, 4.6)

-0.2

(-1.4, 1.0)

Metropolitan Area

5.0

3.4

3.2

(3.0, 3.4)

-0.3

(-0.6, 0.0)

Not in Metropolitan Area

10.2

6.7

6.5

(5.9, 7.2)

-0.2

(-1.1, 0.7)

Not Identified

7.4

2.2

3.6

(1.9, 7.0)

1.4

(-1.8, 4.6)

Northeast

6.3

5.0

3.8

(3.4, 4.4)

-1.1*

(-1.8, -0.4)

Midwest

6.9

5.1

4.5

(4.1, 5.0)

-0.6

(-1.2, 0.0)

South

5.5

3.4

3.6

(3.2, 3.9)

0.2

(-0.3, 0.6)

West

4.4

2.6

2.6

(2.3, 3.0)

0.0

(-0.5, 0.5)

Characteristic
Employment Status

Homeownership

Household Type

Citizenship and Place of Birth

Metropolitan and Nonmetropolitan Status

Geographic Region

Note: Monthly income volatility is not available for 2021. Asterisk indicates differences that are statistically significant at the 10 percent level. NA indicates that the sample size is
too small to produce a precise estimate.

24 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

B.6 Smartphone Access by Bank Account Ownership and Household Characteristics, 2023
All Households, Row Percent
Characteristic

Number of Households (1000s)

Percent of Households

Smartphone Access

133,682

100.0

87.8

128,043

100.0

88.5

5,640

100.0

72.1

Less Than $15,000

10,982

100.0

73.9

$15,000 to $30,000

15,223

100.0

77.2

$30,000 to $50,000

22,698

100.0

84.5

$50,000 to $75,000

23,891

100.0

89.4

At Least $75,000

60,887

100.0

93.5

No High School Diploma

9,907

100.0

72.4

High School Diploma

32,349

100.0

82.6

Some College

36,707

100.0

89.2

College Degree

54,719

100.0

92.7

15 to 24 Years

6,255

100.0

93.2

25 to 34 Years

21,230

100.0

93.4

35 to 44 Years

23,266

100.0

93.4

45 to 54 Years

21,685

100.0

92.4

55 to 64 Years

23,876

100.0

89.8

65 Years or More

37,370

100.0

76.3

Black

17,251

100.0

85.2

Hispanic

19,760

100.0

86.9

Asian

7,317

100.0

91.2

American Indian or Alaska Native

943

100.0

87.3

Native Hawaiian or Other Pacific Islander

408

100.0

90.8

White

86,004

100.0

88.2

Two or More Races

1,999

100.0

89.6

Disabled, Aged 25 to 64

10,818

100.0

85.9

Not Disabled, Aged 25 to 64

79,238

100.0

93.0

Not Applicable (Not Aged 25 to 64)

43,626

100.0

78.7

All
Bank Account Ownership
Banked
Unbanked
Family Income

Education

Age Group

Race/Ethnicity

Disability Status

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 25

B.6 Smartphone Access by Bank Account Ownership and Household Characteristics, 2023 (continued)
All Households, Row Percent
Characteristic

Number of Households (1000s)

Percent of Households

Smartphone Access

Income Was About the Same Each Month

107,176

100.0

86.4

Income Varied Somewhat From Month to Month

21,599

100.0

93.1

Income Varied a Lot From Month to Month

4,907

100.0

93.9

Employed

82,738

100.0

93.1

Unemployed

2,881

100.0

93.0

Not in Labor Force

48,063

100.0

78.4

Homeowner

88,566

100.0

88.5

Non-Homeowner

45,117

100.0

86.5

Married Couple

62,074

100.0

90.2

Unmarried Female-Householder Family

15,244

100.0

90.0

Unmarried Male-Householder Family

7,276

100.0

89.9

Female-Householder Nonfamily

25,001

100.0

82.3

Male-Householder Nonfamily

23,808

100.0

85.4

NA

NA

NA

U.S.-Born

113,192

100.0

88.0

Foreign-Born Citizen

11,667

100.0

86.9

Foreign-Born Noncitizen

8,823

100.0

86.6

Metropolitan Area

115,200

100.0

88.6

Not in Metropolitan Area

17,402

100.0

82.9

Not Identified

1,080

100.0

85.5

Northeast

23,234

100.0

85.9

Midwest

28,736

100.0

88.9

South

51,936

100.0

87.2

West

29,777

100.0

89.2

Monthly Income Volatility

Employment Status

Homeownership

Household Type

Other
Citizenship and Place of Birth

Metropolitan and Nonmetropolitan Status

Geographic Region

Note: NA indicates that the sample size is too small to produce a precise estimate.

26 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

C.1 Use of Nonbank Online Payment Services by Bank Account Ownership and Household Characteristics, 2021–2023
All Households, Row Percent
2021

2023

90% Confidence
Interval, 2023

Difference
(2023–2021)

90% Confidence
Interval, Difference

46.4

49.7

(49.1, 50.4)

3.3*

(2.4, 4.2)

Banked

47.7

51.0

(50.4, 51.7)

3.3*

(2.4, 4.2)

Unbanked

18.1

20.1

(17.7, 22.6)

1.9

(-1.4, 5.2)

Less Than $15,000

26.5

27.1

(25.1, 29.1)

0.5

(-2.2, 3.3)

$15,000 to $30,000

28.5

30.4

(28.8, 32.0)

1.9

(-0.1, 3.9)

$30,000 to $50,000

35.8

39.6

(38.1, 41.1)

3.7*

(1.8, 5.7)

$50,000 to $75,000

46.4

46.6

(45.3, 48.0)

0.2

(-1.8, 2.2)

At Least $75,000

62.1

63.7

(62.9, 64.4)

1.5*

(0.4, 2.7)

No High School Diploma

18.3

23.9

(22.0, 25.8)

5.6*

(3.1, 8.0)

High School Diploma

32.5

36.2

(35.0, 37.5)

3.7*

(2.1, 5.3)

Some College

46.3

48.3

(47.1, 49.5)

2.0*

(0.6, 3.5)

College Degree

60.6

63.4

(62.6, 64.2)

2.8*

(1.6, 4.0)

15 to 24 Years

65.5

66.2

(63.3, 69.0)

0.7

(-3.4, 4.7)

25 to 34 Years

66.1

68.5

(67.0, 70.0)

2.4*

(0.3, 4.5)

35 to 44 Years

60.1

64.4

(62.9, 65.8)

4.3*

(2.4, 6.2)

45 to 54 Years

53.2

57.9

(56.5, 59.3)

4.7*

(2.8, 6.7)

55 to 64 Years

39.9

45.6

(44.4, 46.8)

5.7*

(3.8, 7.5)

65 Years or More

22.9

25.1

(24.2, 26.0)

2.1*

(0.9, 3.4)

Black

43.4

48.3

(46.7, 50.0)

4.9*

(2.7, 7.1)

Hispanic

39.7

43.2

(41.6, 44.9)

3.6*

(1.4, 5.8)

Asian

53.6

53.4

(50.8, 56.0)

-0.2

(-3.6, 3.1)

American Indian or Alaska Native

42.1

45.4

(38.1, 53.0)

3.4

(-6.2, 12.9)

Native Hawaiian or Other Pacific Islander

NA

48.8

(39.5, 58.3)

NA

NA

White

47.7

51.0

(50.3, 51.6)

3.2*

(2.2, 4.2)

Two or More Races

56.6

62.7

(58.1, 67.0)

6.0

(-0.2, 12.3)

Disabled, Aged 25 to 64

35.3

43.4

(41.3, 45.5)

8.2*

(5.3, 11.0)

Not Disabled, Aged 25 to 64

57.0

60.9

(60.1, 61.8)

4.0*

(2.8, 5.1)

Not Applicable (Not Aged 25 to 64)

29.0

31.0

(30.1, 31.9)

2.0*

(0.8, 3.2)

Characteristic
All
Bank Account Ownership

Family Income

Education

Age Group

Race/Ethnicity

Disability Status

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 27

C.1 Use of Nonbank Online Payment Services by Bank Account Ownership and Household Characteristics, 2021–2023 (continued)
All Households, Row Percent
2023

90% Confidence
Interval, 2023

Income Was About the Same Each Month

47.5

(46.7, 48.2)

Income Varied Somewhat From Month to Month

58.8

(57.5, 60.2)

Income Varied a Lot From Month to Month

59.6

(57.1, 62.1)

Characteristic

2021

Difference
(2023–2021)

90% Confidence
Interval, Difference

Monthly Income Volatility

Employment Status
Employed

57.7

60.5

(59.6, 61.3)

2.8*

(1.6, 4.0)

Unemployed

48.4

59.4

(55.8, 63.0)

11.0*

(6.4, 15.6)

Not in Labor Force

27.1

30.7

(29.7, 31.6)

3.5*

(2.2, 4.8)

Homeowner

46.4

49.3

(48.6, 50.0)

2.9*

(1.9, 4.0)

Non-Homeowner

46.5

50.5

(49.4, 51.6)

4.1*

(2.6, 5.6)

Married Couple

51.6

54.5

(53.7, 55.2)

2.9*

(1.7, 4.1)

Unmarried Female-Householder Family

48.0

52.9

(51.0, 54.7)

4.8*

(2.3, 7.4)

Unmarried Male-Householder Family

45.4

48.3

(46.0, 50.6)

2.9

(-0.5, 6.3)

Female-Householder Nonfamily

37.0

41.0

(39.6, 42.3)

3.9*

(2.4, 5.4)

Male-Householder Nonfamily

42.4

45.3

(44.0, 46.6)

2.9*

(1.0, 4.8)

Other

NA

NA

NA

NA

NA

U.S.-Born

47.6

51.6

(51.0, 52.3)

4.1*

(3.1, 5.0)

Foreign-Born Citizen

41.1

39.8

(37.9, 41.8)

-1.3

(-3.9, 1.3)

Foreign-Born Noncitizen

37.8

38.5

(36.3, 40.7)

0.7

(-2.3, 3.7)

Metropolitan Area

48.3

51.2

(50.5, 51.9)

2.9*

(1.9, 3.8)

Not in Metropolitan Area

34.2

40.1

(38.4, 41.7)

5.8*

(3.7, 8.0)

Not Identified

42.8

49.3

(43.0, 55.7)

6.5

(-1.1, 14.2)

Northeast

46.0

48.6

(47.1, 50.1)

2.6*

(0.6, 4.6)

Midwest

46.0

50.0

(48.8, 51.3)

4.0*

(2.2, 5.8)

South

45.0

47.9

(46.8, 49.0)

2.8*

(1.3, 4.4)

West

49.5

53.6

(52.5, 54.8)

4.2*

(2.6, 5.7)

Homeownership

Household Type

Citizenship and Place of Birth

Metropolitan and Nonmetropolitan Status

Geographic Region

Note: Monthly income volatility is not available for 2021. Asterisk indicates differences that are statistically significant at the 10 percent level. NA indicates that the sample size is
too small to produce a precise estimate.

28 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

C.2 Use of Prepaid Cards by Bank Account Ownership and Household Characteristics, 2021–2023
All Households, Row Percent
2021

2023

90% Confidence
Interval, 2023

Difference
(2023–2021)

90% Confidence
Interval, Difference

6.9

5.9

(5.6, 6.1)

-1.0*

(-1.4, -0.6)

Banked

5.7

5.2

(4.9, 5.4)

-0.5*

(-0.8, -0.2)

Unbanked

32.8

21.6

(19.2, 24.2)

-11.3*

(-15.1, -7.5)

Less Than $15,000

13.4

8.9

(7.8, 10.1)

-4.5*

(-6.3, -2.8)

$15,000 to $30,000

8.8

8.7

(7.7, 9.8)

-0.1

(-1.5, 1.3)

$30,000 to $50,000

7.6

6.7

(6.0, 7.4)

-1.0*

(-1.9, 0.0)

$50,000 to $75,000

6.2

5.3

(4.7, 5.9)

-0.9*

(-1.8, 0.0)

At Least $75,000

4.7

4.6

(4.2, 4.9)

-0.1

(-0.6, 0.3)

No High School Diploma

11.8

8.4

(7.3, 9.7)

-3.4*

(-5.0, -1.7)

High School Diploma

8.5

6.3

(5.8, 6.9)

-2.2*

(-3.0, -1.3)

Some College

7.2

6.8

(6.3, 7.4)

-0.4

(-1.1, 0.4)

College Degree

4.7

4.5

(4.2, 4.9)

-0.2

(-0.7, 0.2)

15 to 24 Years

9.1

7.6

(6.2, 9.3)

-1.5

(-3.7, 0.8)

25 to 34 Years

7.4

6.1

(5.4, 6.8)

-1.4*

(-2.5, -0.3)

35 to 44 Years

8.0

6.4

(5.7, 7.1)

-1.7*

(-2.6, -0.7)

45 to 54 Years

8.0

6.5

(5.8, 7.2)

-1.6*

(-2.5, -0.6)

55 to 64 Years

7.1

6.3

(5.6, 7.0)

-0.8

(-1.7, 0.1)

65 Years or More

4.6

4.5

(4.1, 5.0)

-0.1

(-0.6, 0.4)

Black

12.6

10.1

(8.9, 11.4)

-2.5*

(-4.2, -0.8)

Hispanic

7.3

5.6

(4.9, 6.4)

-1.7*

(-2.7, -0.6)

Asian

4.6

4.7

(3.8, 5.9)

0.1

(-1.3, 1.5)

American Indian or Alaska Native

11.0

9.1

(6.0, 13.5)

-2.0

(-7.0, 3.0)

Native Hawaiian or Other Pacific Islander

NA

9.6

(5.1, 17.6)

NA

NA

White

5.8

5.0

(4.7, 5.4)

-0.7*

(-1.1, -0.3)

Two or More Races

9.5

9.9

(7.2, 13.5)

0.4

(-3.2, 4.0)

Disabled, Aged 25 to 64

13.6

11.4

(10.2, 12.8)

-2.1*

(-4.0, -0.2)

Not Disabled, Aged 25 to 64

6.8

5.6

(5.3, 5.9)

-1.2*

(-1.7, -0.7)

Not Applicable (Not Aged 25 to 64)

5.3

5.0

(4.6, 5.4)

-0.3

(-0.9, 0.3)

Characteristic
All
Bank Account Ownership

Family Income

Education

Age Group

Race/Ethnicity

Disability Status

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 29

C.2 Use of Prepaid Cards by Bank Account Ownership and Household Characteristics, 2021–2023 (continued)
All Households, Row Percent
2023

90% Confidence
Interval, 2023

Income Was About the Same Each Month

5.3

(5.0, 5.6)

Income Varied Somewhat From Month to Month

7.7

(7.0, 8.6)

Income Varied a Lot From Month to Month

10.1

(8.4, 12.0)

Characteristic

2021

Difference
(2023–2021)

90% Confidence
Interval, Difference

Monthly Income Volatility

Employment Status
Employed

6.3

5.8

(5.4, 6.1)

-0.5*

(-1.0, 0.0)

Unemployed

15.1

11.4

(8.8, 14.5)

-3.8*

(-7.3, -0.2)

Not in Labor Force

7.0

5.7

(5.3, 6.2)

-1.3*

(-2.0, -0.7)

Homeowner

5.2

4.8

(4.5, 5.1)

-0.4*

(-0.8, 0.0)

Non-Homeowner

10.1

8.0

(7.5, 8.6)

-2.0*

(-2.9, -1.2)

Married Couple

5.5

5.1

(4.7, 5.4)

-0.4

(-1.0, 0.1)

Unmarried Female-Householder Family

12.8

9.4

(8.4, 10.4)

-3.4*

(-5.1, -1.7)

Unmarried Male-Householder Family

10.1

7.2

(5.9, 8.7)

-2.9*

(-4.9, -0.9)

Female-Householder Nonfamily

5.9

6.0

(5.4, 6.6)

0.1

(-0.8, 1.0)

Male-Householder Nonfamily

6.7

5.2

(4.6, 5.9)

-1.5*

(-2.4, -0.5)

Other

NA

NA

NA

NA

NA

U.S.-Born

7.0

6.0

(5.7, 6.3)

-1.0*

(-1.4, -0.6)

Foreign-Born Citizen

4.9

4.4

(3.5, 5.3)

-0.6

(-1.8, 0.6)

Foreign-Born Noncitizen

8.6

6.8

(5.6, 8.3)

-1.8

(-3.6, 0.0)

Metropolitan Area

6.7

5.9

(5.6, 6.2)

-0.8*

(-1.3, -0.4)

Not in Metropolitan Area

8.2

5.9

(5.2, 6.6)

-2.3*

(-3.3, -1.3)

Not Identified

6.8

6.1

(4.0, 9.2)

-0.7

(-4.3, 2.9)

Northeast

6.0

5.4

(4.8, 6.1)

-0.6

(-1.5, 0.4)

Midwest

7.4

5.9

(5.3, 6.5)

-1.5*

(-2.3, -0.8)

South

7.0

6.0

(5.6, 6.5)

-0.9*

(-1.6, -0.3)

West

6.9

5.9

(5.3, 6.5)

-1.0*

(-1.8, -0.2)

Homeownership

Household Type

Citizenship and Place of Birth

Metropolitan and Nonmetropolitan Status

Geographic Region

Note: Monthly income volatility is not available for 2021. Asterisk indicates differences that are statistically significant at the 10 percent level. NA indicates that the sample size is
too small to produce a precise estimate.

30 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

C.3 Types of Transactions Conducted Using Nonbank Online Payment Services by Bank Account Ownership and Household
Characteristics, 2023
Households Currently Using Nonbank Online Payment Services, Row Percent
Number of
Percent of
Households
Households
(1000s)

Characteristic

All

Pay Bills

Receive
Income

Save or
Keep
Money
Safe

Send or
Receive
Money

Make
Purchases
in Person

Make
Purchases
Online

Some
Other Use

None
Selected

66,493

100.0

25.1

12.7

14.7

72.4

32.0

59.6

3.2

4.6

Banked

65,360

100.0

24.5

12.3

14.2

72.6

31.5

59.5

3.3

4.5

Unbanked

1,132

100.0

60.8

34.3

40.9

63.3

59.1

60.9

0.3

8.1

Less Than $15,000

2,973

100.0

37.4

18.9

19.0

68.4

42.9

58.6

2.7

6.0

$15,000 to $30,000

4,627

100.0

32.1

18.6

17.8

64.5

35.4

58.5

2.3

7.2

$30,000 to $50,000

8,984

100.0

29.8

15.9

16.4

67.7

34.2

59.6

3.1

5.8

$50,000 to $75,000

11,144

100.0

27.7

13.6

15.0

71.1

33.1

60.3

2.8

4.3

At Least $75,000

38,766

100.0

21.5

10.5

13.5

75.1

29.9

59.5

3.5

4.0

No High School Diploma

2,366

100.0

34.3

23.2

20.3

63.8

37.2

56.1

2.0

8.4

High School Diploma

11,721

100.0

30.2

14.7

17.0

66.6

34.8

60.0

2.5

5.8

Some College

17,731

100.0

24.9

14.5

16.3

71.2

33.6

60.3

3.4

4.6

College Degree

34,675

100.0

22.9

10.4

12.7

75.6

29.8

59.2

3.4

3.9

15 to 24 Years

4,140

100.0

33.2

16.6

23.2

82.7

42.6

54.9

2.5

1.2

25 to 34 Years

14,543

100.0

28.7

11.8

15.9

81.8

35.8

55.2

2.9

3.5

35 to 44 Years

14,978

100.0

23.3

12.0

14.4

76.3

35.9

60.6

2.7

3.7

45 to 54 Years

12,563

100.0

23.0

11.7

13.9

74.5

30.6

60.9

3.5

4.4

55 to 64 Years

10,895

100.0

22.8

11.9

13.1

66.7

25.9

59.8

3.5

5.9

65 Years or More

9,375

100.0

24.4

15.9

12.2

50.9

24.2

64.7

4.0

7.7

Black

8,340

100.0

31.8

15.8

19.2

78.0

42.1

58.2

2.5

5.1

Hispanic

8,544

100.0

31.2

16.2

19.1

71.2

38.5

57.5

3.1

6.2

Asian

3,906

100.0

26.9

14.1

16.5

69.6

35.0

64.1

3.1

4.5

American Indian or Alaska Native

429

100.0

29.3

16.3

23.5

71.4

39.7

64.0

1.4

1.4

Native Hawaiian or Other Pacific Islander

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

White

43,822

100.0

22.5

11.3

12.7

71.7

28.3

59.9

3.3

4.2

Two or More Races

1,253

100.0

26.1

13.1

14.7

76.6

35.4

55.6

6.0

4.7

Disabled, Aged 25 to 64

4,697

100.0

32.1

15.7

19.7

73.0

38.3

62.0

3.3

4.7

Not Disabled, Aged 25 to 64

48,282

100.0

23.9

11.5

13.9

75.6

32.0

58.7

3.1

4.2

Not Applicable (Not Aged 25 to 64)

13,514

100.0

27.1

16.1

15.6

60.6

29.8

61.7

3.6

5.7

Bank Account Ownership

Family Income

Education

Age Group

Race/Ethnicity

Disability Status

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 31

C.3 Types of Transactions Conducted Using Nonbank Online Payment Services by Bank Account Ownership and Household
Characteristics, 2023 (continued)
Households Currently Using Nonbank Online Payment Services, Row Percent
Characteristic

Number of
Percent of
Households
Households
(1000s)

Pay Bills

Receive
Income

Save or
Keep
Money
Safe

Send or
Receive
Money

Make
Purchases
in Person

Make
Purchases
Online

Some
Other Use

None
Selected

Monthly Income Volatility
Income Was About the Same Each Month

50,862

100.0

24.2

11.4

14.0

70.9

30.9

59.3

3.0

4.8

12,704

100.0

27.4

16.5

16.5

76.5

35.7

60.5

3.6

3.9

2,927

100.0

30.7

18.6

18.0

80.4

34.3

59.7

4.9

3.1

Employed

50,045

100.0

24.5

12.2

14.5

76.1

32.2

58.4

3.2

3.9

Unemployed

1,713

100.0

31.4

15.3

22.4

76.3

40.1

58.5

3.0

5.0

Not in Labor Force

14,736

100.0

26.6

14.1

14.3

59.5

30.2

63.5

3.2

6.8

Homeowner

43,692

100.0

20.5

10.9

12.4

69.7

28.9

60.8

3.3

4.7

Non-Homeowner

22,801

100.0

33.9

16.2

19.0

77.5

38.0

57.1

3.0

4.4

Married Couple

33,808

100.0

21.4

11.4

13.0

71.1

30.0

60.6

3.3

4.4

Unmarried Female-Householder Family

8,057

100.0

32.5

15.8

18.8

74.4

40.1

62.4

2.8

4.6

Unmarried Male-Householder Family

3,512

100.0

30.5

16.6

18.6

68.4

35.4

57.8

3.3

6.4

Female-Householder Nonfamily

10,240

100.0

25.9

14.6

15.0

74.7

32.7

56.7

3.8

4.7

Male-Householder Nonfamily

10,774

100.0

28.8

11.8

15.0

74.0

30.2

57.3

2.8

4.3

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

U.S.-Born

58,449

100.0

24.3

12.4

14.2

73.2

31.5

59.5

3.2

4.3

Foreign-Born Citizen

4,649

100.0

29.4

13.6

15.1

66.3

32.4

59.8

3.2

6.8

Foreign-Born Noncitizen

3,395

100.0

34.2

17.8

22.6

66.3

40.3

59.5

3.5

7.0

Metropolitan Area

58,989

100.0

25.2

12.5

14.7

73.2

32.1

59.3

3.2

4.6

Not in Metropolitan Area

6,972

100.0

24.7

14.4

14.2

65.5

30.8

61.6

3.3

4.4

533

100.0

22.5

15.0

15.5

69.5

33.9

58.4

0.4

3.7

Northeast

11,291

100.0

28.9

14.4

14.4

71.5

31.5

60.1

4.0

4.5

Midwest

14,370

100.0

21.5

10.6

15.1

74.7

28.3

59.2

2.7

3.7

South

24,858

100.0

26.1

13.0

15.0

71.4

34.2

59.9

3.0

5.2

West

15,974

100.0

24.2

13.1

13.9

72.6

32.2

58.9

3.5

4.4

Income Varied Somewhat From Month
to Month
Income Varied a Lot From Month to
Month
Employment Status

Homeownership

Household Type

Other
Citizenship and Place of Birth

Metropolitan and Nonmetropolitan
Status

Not Identified
Geographic Region

Note: This table includes the following types of transactions: pay bills like rent, mortgage, utilities, or child care (pay bills); receive money from work, retirement, or a
government agency (receive income); build savings or keep money in a safe place (save or keep money safe); send money to or receive money from family or friends (send or
receive money); make purchases in person; make purchases online; and some other use. Row percentages sum to more than 100 because households could select more than
one type of transaction. NA indicates that the sample size is too small to produce a precise estimate.

32 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

C.4 Types of Transactions Conducted Using Prepaid Cards by Bank Account Ownership and Household Characteristics, 2023
Households Currently Using Prepaid Cards, Row Percent
Number of
Percent of
Households
Households
(1000s)

Characteristic

All

Pay Bills

Receive
Income

Save or
Keep
Money
Safe

Send or
Receive
Money

Make
Purchases
in Person

Make
Purchases
Online

Some
Other Use

None
Selected

7,846

100.0

35.3

33.3

23.2

33.4

63.1

51.5

3.8

11.1

Banked

6,630

100.0

28.3

28.6

19.2

33.2

60.7

51.2

4.2

12.8

Unbanked

1,216

100.0

73.9

59.0

44.8

34.5

76.0

53.1

1.2

1.7

Less Than $15,000

973

100.0

56.3

58.5

31.9

27.5

75.2

52.4

1.4

5.7

$15,000 to $30,000

1,327

100.0

42.8

36.7

27.2

31.2

63.6

52.4

2.9

7.7

$30,000 to $50,000

1,512

100.0

49.6

36.2

28.2

40.3

64.3

57.0

6.2

10.9

$50,000 to $75,000

1,261

100.0

31.1

29.4

18.5

30.4

67.9

55.0

3.4

10.6

At Least $75,000

2,774

100.0

18.5

23.1

17.5

34.2

55.8

46.2

3.9

14.9

836

100.0

57.6

44.2

37.1

27.0

66.6

51.2

3.9

4.7

High School Diploma

2,041

100.0

44.9

36.4

28.5

34.7

68.9

52.6

3.7

8.5

Some College

2,501

100.0

36.0

36.1

21.9

38.5

64.6

57.2

3.4

11.4

College Degree

2,468

100.0

19.2

24.2

15.3

29.4

55.6

44.9

4.2

15.0

15 to 24 Years

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

25 to 34 Years

1,285

100.0

50.2

39.8

30.2

47.0

70.3

58.9

2.8

6.6

35 to 44 Years

1,482

100.0

41.6

33.3

25.5

41.5

60.1

60.5

4.2

7.8

45 to 54 Years

1,405

100.0

38.1

31.1

20.5

37.0

61.2

54.5

1.6

13.8

55 to 64 Years

1,497

100.0

28.2

32.9

20.1

23.1

62.8

50.0

4.3

12.5

65 Years or More

1,698

100.0

21.2

28.6

16.9

18.9

59.2

35.2

6.3

13.7

Black

1,741

100.0

54.3

40.7

31.4

51.1

69.0

61.3

1.1

5.9

Hispanic

1,110

100.0

45.3

36.5

27.7

31.9

61.2

51.9

4.2

6.7

Asian

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

American Indian or Alaska Native

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

Native Hawaiian or Other Pacific Islander

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

4,326

100.0

25.2

29.5

18.0

28.1

60.9

47.1

5.2

14.9

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

Disabled, Aged 25 to 64

1,237

100.0

48.0

42.5

30.6

30.6

65.6

54.7

2.0

10.9

Not Disabled, Aged 25 to 64

4,432

100.0

36.7

31.8

22.1

38.5

62.8

56.2

3.6

10.1

Not Applicable (Not Aged 25 to 64)

2,176

100.0

25.4

31.1

21.2

24.7

62.3

40.2

5.1

13.2

Bank Account Ownership

Family Income

Education
No High School Diploma

Age Group

Race/Ethnicity

White
Two or More Races
Disability Status

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 33

C.4 Types of Transactions Conducted Using Prepaid Cards by Bank Account Ownership and Household Characteristics, 2023
(continued)
Households Currently Using Prepaid Cards, Row Percent
Characteristic

Number of
Percent of
Households
Households
(1000s)

Pay Bills

Receive
Income

Save or
Keep
Money
Safe

Send or
Receive
Money

Make
Purchases
in Person

Make
Purchases
Online

Some
Other Use

None
Selected

Monthly Income Volatility
Income Was About the Same Each Month

5,684

100.0

34.5

32.3

22.2

31.2

62.1

50.1

4.0

12.3

1,668

100.0

36.6

35.8

25.5

37.5

63.6

54.3

3.1

8.9

493

100.0

40.5

36.7

26.5

45.6

73.1

58.3

3.7

5.0

4,774

100.0

35.4

31.8

23.5

39.3

61.3

54.7

3.2

11.0

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

2,745

100.0

33.5

35.2

20.8

21.8

64.4

44.4

5.3

11.9

Homeowner

4,217

100.0

20.9

24.8

15.0

30.6

57.5

47.6

5.1

15.0

Non-Homeowner

3,629

100.0

52.1

43.2

32.7

36.7

69.7

56.1

2.3

6.6

Married Couple

3,143

100.0

24.8

25.0

16.7

32.8

58.9

50.8

4.4

12.6

Unmarried Female-Householder Family

1,429

100.0

48.2

40.5

28.9

42.2

67.9

62.2

1.0

6.6

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

Female-Householder Nonfamily

1,490

100.0

39.4

43.7

28.9

28.4

66.1

47.6

3.7

9.2

Male-Householder Nonfamily

1,249

100.0

40.6

34.1

25.7

30.1

64.6

44.4

5.8

11.9

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

6,735

100.0

35.1

34.5

22.9

34.0

62.9

52.2

3.9

11.3

Foreign-Born Citizen

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

Foreign-Born Noncitizen

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

Metropolitan Area

6,757

100.0

34.9

32.5

23.4

33.5

63.0

51.5

3.8

10.9

Not in Metropolitan Area

1,023

100.0

39.2

38.3

21.2

33.2

64.2

51.9

3.3

11.8

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

Northeast

1,257

100.0

25.8

26.1

17.2

30.5

65.6

52.7

6.8

10.5

Midwest

1,694

100.0

37.2

36.5

25.5

33.5

69.0

52.3

3.5

8.8

South

3,142

100.0

40.2

33.7

24.9

39.8

61.0

54.2

2.7

10.9

West

1,753

100.0

31.7

34.7

22.1

24.0

59.4

45.0

3.9

14.1

Income Varied Somewhat From Month
to Month
Income Varied a Lot From Month to
Month
Employment Status
Employed
Unemployed
Not in Labor Force
Homeownership

Household Type

Unmarried Male-Householder Family

Other
Citizenship and Place of Birth
U.S.-Born

Metropolitan and Nonmetropolitan
Status

Not Identified
Geographic Region

Note: This table includes the following types of transactions: pay bills like rent, mortgage, utilities, or child care (pay bills); receive money from work, retirement, or a
government agency (receive income); build savings or keep money in a safe place (save or keep money safe); send money to or receive money from family or friends (send or
receive money); make purchases in person; make purchases online; and some other use. Row percentages sum to more than 100 because households could select more than
one type of transaction. NA indicates that the sample size is too small to produce a precise estimate.

34 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

C.5 Cash-Only Unbanked Rates by Household Characteristics, 2021–2023
All Households, Row Percent
2021

2023

90% Confidence
Interval, 2023

Difference
(2023–2021)

90% Confidence
Interval, Difference

2.6

2.8

(2.6, 3.0)

0.1

(-0.1, 0.4)

Less Than $15,000

11.4

14.7

(13.3, 16.1)

3.3*

(1.3, 5.2)

$15,000 to $30,000

5.6

5.8

(5.1, 6.6)

0.3

(-0.8, 1.4)

$30,000 to $50,000

2.2

2.9

(2.5, 3.4)

0.7*

(0.1, 1.3)

$50,000 to $75,000

1.3

1.2

(1.0, 1.6)

-0.1

(-0.5, 0.4)

At Least $75,000

0.4

0.5

(0.3, 0.6)

0.1

(-0.1, 0.2)

No High School Diploma

12.9

14.8

(13.3, 16.3)

1.8

(-0.4, 4.0)

High School Diploma

3.7

4.1

(3.6, 4.6)

0.4

(-0.2, 1.0)

Some College

1.6

1.8

(1.5, 2.1)

0.1

(-0.3, 0.5)

College Degree

0.6

0.6

(0.4, 0.7)

-0.1

(-0.3, 0.1)

15 to 24 Years

2.1

3.7

(2.8, 4.9)

1.7*

(0.5, 2.9)

25 to 34 Years

2.6

3.1

(2.6, 3.7)

0.5

(-0.2, 1.2)

35 to 44 Years

2.9

2.8

(2.4, 3.4)

0.0

(-0.7, 0.7)

45 to 54 Years

3.0

2.9

(2.5, 3.4)

-0.1

(-0.7, 0.6)

55 to 64 Years

3.1

3.0

(2.6, 3.5)

-0.2

(-0.8, 0.5)

65 Years or More

2.1

2.2

(1.9, 2.6)

0.2

(-0.3, 0.6)

Black

5.4

6.0

(5.2, 6.9)

0.6

(-0.6, 1.8)

Hispanic

7.0

7.6

(6.9, 8.4)

0.6

(-0.4, 1.7)

Asian

2.5

1.5

(1.0, 2.3)

-1.0

(-2.1, 0.1)

American Indian or Alaska Native

2.4

7.2

(4.3, 11.9)

4.8*

(1.2, 8.5)

Native Hawaiian or Other Pacific Islander

NA

4.4

(1.5, 11.8)

NA

NA

White

1.2

1.1

(1.0, 1.3)

0.0

(-0.2, 0.2)

Two or More Races

2.0

1.3

(0.6, 2.9)

-0.7

(-2.3, 0.9)

Disabled, Aged 25 to 64

8.5

6.6

(5.7, 7.5)

-1.9*

(-3.4, -0.5)

Not Disabled, Aged 25 to 64

2.1

2.5

(2.2, 2.7)

0.3

(0.0, 0.7)

Not Applicable (Not Aged 25 to 64)

2.1

2.4

(2.1, 2.8)

0.4

(-0.1, 0.8)

Income Was About the Same Each Month

2.7

(2.5, 2.9)

Income Varied Somewhat From Month to Month

3.0

(2.5, 3.6)

Income Varied a Lot From Month to Month

4.9

(3.8, 6.3)

Characteristic
All
Family Income

Education

Age Group

Race/Ethnicity

Disability Status

Monthly Income Volatility

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 35

C.5 Cash-Only Unbanked Rates by Household Characteristics, 2021–2023 (continued)
All Households, Row Percent
2021

2023

90% Confidence
Interval, 2023

Difference
(2023–2021)

90% Confidence
Interval, Difference

Employed

1.4

1.8

(1.6, 2.0)

0.4*

(0.1, 0.7)

Unemployed

5.1

6.2

(4.4, 8.6)

1.1

(-1.3, 3.4)

Not in Labor Force

4.4

4.2

(3.9, 4.6)

-0.2

(-0.7, 0.4)

Homeowner

1.2

1.1

(1.0, 1.3)

-0.1

(-0.3, 0.1)

Non-Homeowner

5.3

6.1

(5.6, 6.5)

0.8*

(0.1, 1.4)

Married Couple

1.3

1.2

(1.1, 1.4)

0.0

(-0.3, 0.3)

Unmarried Female-Householder Family

4.4

4.7

(4.0, 5.6)

0.3

(-0.7, 1.3)

Unmarried Male-Householder Family

3.9

3.8

(2.9, 4.9)

-0.1

(-1.4, 1.3)

Female-Householder Nonfamily

3.0

3.5

(3.0, 4.0)

0.5

(-0.2, 1.1)

Male-Householder Nonfamily

4.1

4.5

(3.9, 5.1)

0.3

(-0.5, 1.1)

Other

NA

NA

NA

NA

NA

U.S.-Born

2.1

2.1

(1.9, 2.2)

-0.1

(-0.3, 0.2)

Foreign-Born Citizen

4.0

3.1

(2.5, 3.9)

-0.9

(-1.9, 0.2)

Foreign-Born Noncitizen

7.7

11.8

(10.5, 13.3)

4.1*

(2.3, 5.9)

Metropolitan Area

2.5

2.7

(2.5, 3.0)

0.2

(-0.1, 0.5)

Not in Metropolitan Area

3.2

3.2

(2.7, 3.7)

-0.1

(-0.9, 0.7)

Not Identified

3.8

2.6

(1.3, 5.3)

-1.2

(-3.0, 0.6)

Northeast

2.7

2.5

(2.0, 3.1)

-0.2

(-0.9, 0.5)

Midwest

2.0

2.1

(1.8, 2.5)

0.1

(-0.4, 0.6)

South

2.9

3.4

(3.1, 3.7)

0.5*

(0.0, 1.0)

West

2.8

2.6

(2.3, 3.0)

-0.2

(-0.8, 0.4)

Characteristic
Employment Status

Homeownership

Household Type

Citizenship and Place of Birth

Metropolitan and Nonmetropolitan Status

Geographic Region

Note: Monthly income volatility is not available for 2021. Cash-only unbanked households are unbanked households that used neither nonbank online payment services nor
prepaid cards. Asterisk indicates differences that are statistically significant at the 10 percent level. NA indicates that the sample size is too small to produce a precise estimate.

36 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

D.1 Use of Nonbank Money Orders by Bank Account Ownership and Household Characteristics, 2019–2023
All Households, Row Percent
2019

2021

2023

90% Confidence
Interval, 2023

Difference
(2023–2021)

90% Confidence
Interval,
Difference

11.9

9.7

8.0

(7.7, 8.3)

-1.7*

(-2.2, -1.3)

Banked

10.2

8.7

7.2

(6.9, 7.5)

-1.5*

(-1.9, -1.0)

Unbanked

42.3

32.3

26.3

(23.8, 28.9)

-6.0*

(-9.2, -2.8)

Less Than $15,000

23.0

19.4

15.8

(14.2, 17.6)

-3.5*

(-5.6, -1.5)

$15,000 to $30,000

18.2

15.4

13.3

(12.3, 14.3)

-2.1*

(-3.6, -0.7)

$30,000 to $50,000

15.2

11.9

10.4

(9.5, 11.3)

-1.5*

(-2.7, -0.3)

$50,000 to $75,000

9.6

8.5

7.9

(7.2, 8.7)

-0.6

(-1.7, 0.5)

At Least $75,000

6.0

5.1

4.4

(4.1, 4.7)

-0.6*

(-1.2, -0.1)

No High School Diploma

23.3

21.5

17.9

(16.3, 19.6)

-3.6*

(-5.7, -1.4)

High School Diploma

14.6

12.4

9.8

(9.2, 10.5)

-2.5*

(-3.5, -1.6)

Some College

12.9

10.4

8.8

(8.2, 9.5)

-1.6*

(-2.5, -0.7)

College Degree

6.8

5.3

4.6

(4.2, 5.0)

-0.7*

(-1.3, -0.1)

15 to 24 Years

20.2

15.5

11.1

(9.6, 12.8)

-4.4*

(-7.2, -1.7)

25 to 34 Years

16.4

11.8

10.2

(9.3, 11.2)

-1.6*

(-2.8, -0.4)

35 to 44 Years

13.1

11.1

8.4

(7.7, 9.2)

-2.8*

(-3.9, -1.6)

45 to 54 Years

12.5

9.5

8.4

(7.7, 9.3)

-1.0

(-2.1, 0.1)

55 to 64 Years

11.0

10.0

8.1

(7.4, 8.7)

-1.9*

(-2.8, -1.0)

65 Years or More

7.1

6.6

5.7

(5.2, 6.2)

-0.9*

(-1.6, -0.2)

Black

27.2

21.6

17.8

(16.6, 19.1)

-3.8*

(-5.7, -2.0)

Hispanic

20.8

17.2

13.2

(12.1, 14.3)

-4.0*

(-5.6, -2.4)

Asian

6.9

6.7

4.7

(3.7, 5.9)

-2.1*

(-3.8, -0.4)

American Indian or Alaska Native

21.0

18.8

18.9

(14.1, 25.0)

0.1

(-7.1, 7.3)

Native Hawaiian or Other Pacific Islander

NA

NA

12.8

(7.2, 21.8)

NA

NA

White

7.3

5.8

4.9

(4.6, 5.2)

-0.9*

(-1.3, -0.5)

Two or More Races

14.2

12.7

11.3

(8.2, 15.4)

-1.4

(-5.9, 3.1)

Disabled, Aged 25 to 64

21.1

18.7

14.5

(12.9, 16.2)

-4.2*

(-6.6, -1.8)

Not Disabled, Aged 25 to 64

12.1

9.5

8.0

(7.6, 8.3)

-1.5*

(-2.1, -0.9)

Not Applicable (Not Aged 25 to 64)

9.1

7.9

6.5

(6.0, 7.0)

-1.4*

(-2.1, -0.6)

Characteristic
All
Bank Account Ownership

Family Income

Education

Age Group

Race/Ethnicity

Disability Status

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 37

D.1 Use of Nonbank Money Orders by Bank Account Ownership and Household Characteristics, 2019–2023 (continued)
All Households, Row Percent
Characteristic

2019

2021

2023

90% Confidence
Interval, 2023

Difference
(2023–2021)

90% Confidence
Interval,
Difference

Monthly Income Volatility
Income Was About the Same Each Month

10.7

7.2

(6.9, 7.6)

Income Varied Somewhat From Month to Month

15.5

10.7

(9.8, 11.6)

Income Varied a Lot From Month to Month

19.9

13.3

(11.3, 15.5)

Employment Status
Employed

11.9

9.3

8.1

(7.7, 8.5)

-1.2*

(-1.8, -0.7)

Unemployed

18.5

15.7

13.8

(11.0, 17.2)

-1.9

(-5.5, 1.7)

Not in Labor Force

11.5

9.8

7.5

(7.0, 8.0)

-2.3*

(-3.0, -1.6)

Homeowner

6.8

5.7

4.7

(4.4, 5.0)

-1.0*

(-1.4, -0.6)

Non-Homeowner

21.2

17.2

14.5

(13.7, 15.2)

-2.8*

(-3.9, -1.6)

Married Couple

8.4

7.2

5.8

(5.4, 6.2)

-1.4*

(-2.0, -0.8)

Unmarried Female-Householder Family

21.3

15.8

14.2

(13.0, 15.6)

-1.5

(-3.3, 0.3)

Unmarried Male-Householder Family

16.8

12.9

11.9

(10.3, 13.8)

-1.0

(-3.4, 1.4)

Female-Householder Nonfamily

11.9

9.3

7.9

(7.3, 8.5)

-1.4*

(-2.5, -0.4)

Male-Householder Nonfamily

13.7

11.7

8.7

(8.1, 9.5)

-3.0*

(-4.1, -1.9)

Other

NA

NA

NA

NA

NA

NA

U.S.-Born

11.3

9.0

7.3

(6.9, 7.6)

-1.7*

(-2.2, -1.2)

Foreign-Born Citizen

11.7

10.2

8.5

(7.4, 9.6)

-1.8*

(-3.5, -0.1)

Foreign-Born Noncitizen

21.3

19.4

16.9

(15.2, 18.7)

-2.5

(-5.1, 0.0)

Metropolitan Area

11.9

9.6

8.0

(7.7, 8.3)

-1.6*

(-2.1, -1.1)

Not in Metropolitan Area

12.2

10.3

8.1

(7.3, 9.0)

-2.2*

(-3.3, -1.1)

Not Identified

13.3

13.6

7.6

(4.8, 11.9)

-6.0*

(-10.3, -1.8)

Northeast

11.5

8.9

7.6

(6.9, 8.3)

-1.3*

(-2.4, -0.1)

Midwest

9.0

7.7

6.7

(6.1, 7.3)

-1.0*

(-1.8, -0.1)

South

14.9

11.6

9.0

(8.6, 9.5)

-2.5*

(-3.3, -1.8)

West

10.0

9.2

7.8

(7.2, 8.5)

-1.3*

(-2.3, -0.4)

Homeownership

Household Type

Citizenship and Place of Birth

Metropolitan and Nonmetropolitan Status

Geographic Region

Note: Monthly income volatility is not available for 2021. Asterisk indicates differences that are statistically significant at the 10 percent level. NA indicates that the sample size is
too small to produce a precise estimate.

38 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

D.2 Use of Nonbank Check Cashing by Bank Account Ownership and Household Characteristics, 2019–2023
All Households, Row Percent
2019

2021

2023

90% Confidence
Interval, 2023

Difference
(2023–2021)

90% Confidence
Interval,
Difference

5.5

3.2

2.7

(2.5, 2.9)

-0.5*

(-0.8, -0.2)

Banked

4.0

2.3

2.0

(1.9, 2.2)

-0.3*

(-0.5, 0.0)

Unbanked

31.9

21.8

18.2

(16.2, 20.5)

-3.6*

(-6.9, -0.4)

Less Than $15,000

11.0

6.9

5.9

(5.0, 7.0)

-1.0

(-2.4, 0.4)

$15,000 to $30,000

9.0

6.0

5.2

(4.5, 6.2)

-0.7

(-1.9, 0.4)

$30,000 to $50,000

7.4

3.8

3.5

(3.0, 4.0)

-0.3

(-1.0, 0.4)

$50,000 to $75,000

4.3

2.4

2.3

(2.0, 2.8)

-0.1

(-0.6, 0.5)

At Least $75,000

2.4

1.4

1.3

(1.2, 1.6)

-0.1

(-0.3, 0.2)

No High School Diploma

14.6

9.2

7.8

(6.7, 9.0)

-1.4

(-3.0, 0.2)

High School Diploma

7.1

4.4

3.3

(2.9, 3.8)

-1.1*

(-1.8, -0.4)

Some College

5.8

3.1

2.8

(2.5, 3.2)

-0.2

(-0.8, 0.3)

College Degree

2.3

1.3

1.3

(1.1, 1.6)

0.0

(-0.3, 0.3)

15 to 24 Years

9.8

5.8

4.7

(3.6, 6.1)

-1.1

(-3.0, 0.8)

25 to 34 Years

7.0

3.7

4.2

(3.7, 4.8)

0.5

(-0.4, 1.4)

35 to 44 Years

7.0

4.2

3.0

(2.6, 3.5)

-1.2*

(-1.9, -0.5)

45 to 54 Years

5.3

3.6

2.6

(2.1, 3.2)

-1.0*

(-1.8, -0.2)

55 to 64 Years

4.7

2.6

2.2

(1.8, 2.6)

-0.5

(-1.0, 0.1)

65 Years or More

3.7

1.9

1.7

(1.5, 2.0)

-0.2

(-0.5, 0.2)

Black

9.6

6.3

5.1

(4.3, 6.0)

-1.2

(-2.5, 0.0)

Hispanic

10.6

5.9

4.8

(4.2, 5.5)

-1.2*

(-2.1, -0.2)

Asian

2.4

1.9

1.4

(0.9, 2.2)

-0.4

(-1.3, 0.5)

American Indian or Alaska Native

11.4

6.1

5.1

(2.8, 9.1)

-1.0

(-4.5, 2.5)

Native Hawaiian or Other Pacific Islander

NA

NA

10.9

(5.2, 21.4)

NA

NA

White

3.9

2.0

1.8

(1.6, 2.0)

-0.2

(-0.5, 0.1)

Two or More Races

3.7

5.6

4.1

(2.5, 6.5)

-1.6

(-4.5, 1.4)

Disabled, Aged 25 to 64

9.3

5.6

4.9

(4.1, 6.0)

-0.6

(-2.0, 0.7)

Not Disabled, Aged 25 to 64

5.5

3.2

2.7

(2.5, 3.0)

-0.5*

(-0.9, -0.2)

Not Applicable (Not Aged 25 to 64)

4.6

2.5

2.2

(1.9, 2.5)

-0.3

(-0.7, 0.1)

Characteristic
All
Bank Account Ownership

Family Income

Education

Age Group

Race/Ethnicity

Disability Status

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 39

D.2 Use of Nonbank Check Cashing by Bank Account Ownership and Household Characteristics, 2019–2023 (continued)
All Households, Row Percent
Characteristic

2019

2021

2023

90% Confidence
Interval, 2023

Difference
(2023–2021)

90% Confidence
Interval,
Difference

Monthly Income Volatility
Income Was About the Same Each Month

4.7

2.3

(2.1, 2.5)

Income Varied Somewhat From Month to Month

8.0

3.9

(3.4, 4.5)

Income Varied a Lot From Month to Month

10.0

6.1

(4.9, 7.7)

Employment Status
Employed

5.2

3.1

2.7

(2.5, 3.0)

-0.4*

(-0.7, 0.0)

Unemployed

9.6

7.7

5.1

(3.6, 7.3)

-2.6*

(-5.1, 0.0)

Not in Labor Force

5.8

2.9

2.5

(2.2, 2.8)

-0.4

(-0.8, 0.1)

Homeowner

3.4

1.7

1.6

(1.4, 1.8)

-0.1

(-0.4, 0.2)

Non-Homeowner

9.5

5.9

4.8

(4.4, 5.3)

-1.1*

(-1.8, -0.4)

Married Couple

4.0

2.1

1.9

(1.6, 2.1)

-0.3

(-0.6, 0.1)

Unmarried Female-Householder Family

10.0

5.3

4.8

(4.1, 5.6)

-0.5

(-1.6, 0.5)

Unmarried Male-Householder Family

9.2

5.5

4.9

(3.9, 6.1)

-0.6

(-2.2, 0.9)

Female-Householder Nonfamily

5.2

2.7

2.4

(2.0, 2.8)

-0.4

(-1.0, 0.2)

Male-Householder Nonfamily

6.0

4.2

3.2

(2.8, 3.8)

-1.0*

(-1.8, -0.2)

Other

NA

NA

NA

NA

NA

NA

U.S.-Born

5.1

2.8

2.4

(2.2, 2.6)

-0.5*

(-0.8, -0.2)

Foreign-Born Citizen

4.8

2.6

2.6

(2.0, 3.4)

-0.1

(-1.0, 0.9)

Foreign-Born Noncitizen

12.2

8.7

7.2

(6.1, 8.6)

-1.4

(-3.0, 0.2)

Metropolitan Area

5.4

3.1

2.7

(2.5, 2.9)

-0.3*

(-0.6, 0.0)

Not in Metropolitan Area

6.8

3.9

2.7

(2.2, 3.2)

-1.3*

(-2.0, -0.5)

Not Identified

3.7

4.1

2.1

(0.9, 4.8)

-2.0

(-4.3, 0.4)

Northeast

4.1

2.3

2.0

(1.7, 2.4)

-0.3

(-0.9, 0.3)

Midwest

4.8

3.0

3.0

(2.6, 3.5)

0.0

(-0.6, 0.7)

South

6.4

3.6

2.8

(2.4, 3.1)

-0.8*

(-1.3, -0.4)

West

5.8

3.3

2.8

(2.4, 3.3)

-0.5

(-1.1, 0.2)

Homeownership

Household Type

Citizenship and Place of Birth

Metropolitan and Nonmetropolitan Status

Geographic Region

Note: Monthly income volatility is not available for 2021. Asterisk indicates differences that are statistically significant at the 10 percent level. NA indicates that the sample size is
too small to produce a precise estimate.

40 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

D.3 Use of Nonbank Money Transfer Services by Bank Account Ownership and Household Characteristics, 2021–2023
All Households, Row Percent
2021

2023

90% Confidence
Interval, 2023

Difference
(2023–2021)

90% Confidence
Interval, Difference

7.0

6.6

(6.3, 7.0)

-0.3

(-0.7, 0.1)

Banked

6.6

6.3

(6.0, 6.6)

-0.3

(-0.7, 0.1)

Unbanked

15.5

14.4

(12.5, 16.4)

-1.1

(-3.8, 1.6)

Less Than $15,000

9.8

7.2

(6.2, 8.4)

-2.6*

(-4.2, -1.0)

$15,000 to $30,000

9.0

8.6

(7.7, 9.7)

-0.3

(-1.7, 1.0)

$30,000 to $50,000

8.1

8.4

(7.6, 9.3)

0.3

(-0.9, 1.4)

$50,000 to $75,000

6.6

6.4

(5.7, 7.1)

-0.2

(-1.2, 0.8)

At Least $75,000

5.3

5.5

(5.1, 5.9)

0.2

(-0.4, 0.8)

No High School Diploma

13.8

14.2

(12.7, 15.7)

0.3

(-1.8, 2.4)

High School Diploma

7.2

7.0

(6.5, 7.6)

-0.2

(-1.0, 0.6)

Some College

6.6

6.3

(5.7, 6.9)

-0.3

(-1.1, 0.5)

College Degree

5.8

5.3

(4.9, 5.8)

-0.4

(-1.0, 0.2)

15 to 24 Years

9.5

8.8

(7.2, 10.6)

-0.7

(-3.4, 2.1)

25 to 34 Years

8.9

7.8

(7.0, 8.7)

-1.2

(-2.4, 0.0)

35 to 44 Years

8.7

7.5

(6.7, 8.3)

-1.2*

(-2.3, -0.1)

45 to 54 Years

8.8

7.9

(7.1, 8.8)

-0.9

(-2.0, 0.2)

55 to 64 Years

6.5

6.4

(5.7, 7.2)

0.0

(-0.9, 0.8)

65 Years or More

3.5

4.5

(4.1, 4.9)

1.0*

(0.5, 1.6)

Black

12.5

11.7

(10.7, 12.9)

-0.7

(-2.5, 1.1)

Hispanic

15.4

14.9

(13.7, 16.1)

-0.6

(-2.3, 1.1)

Asian

12.0

12.2

(10.7, 14.0)

0.2

(-2.2, 2.7)

American Indian or Alaska Native

15.6

7.6

(5.0, 11.5)

-8.0*

(-13.5, -2.4)

Native Hawaiian or Other Pacific Islander

NA

15.1

(8.6, 25.0)

NA

NA

White

3.5

3.3

(3.0, 3.5)

-0.2

(-0.5, 0.1)

Two or More Races

7.7

4.9

(2.9, 8.2)

-2.8

(-6.4, 0.7)

Disabled, Aged 25 to 64

8.7

7.1

(6.0, 8.3)

-1.7*

(-3.2, -0.1)

Not Disabled, Aged 25 to 64

8.1

7.4

(7.0, 7.9)

-0.7*

(-1.2, -0.1)

Not Applicable (Not Aged 25 to 64)

4.3

5.1

(4.7, 5.6)

0.8*

(0.2, 1.4)

Characteristic
All
Bank Account Ownership

Family Income

Education

Age Group

Race/Ethnicity

Disability Status

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 41

D.3 Use of Nonbank Money Transfer Services by Bank Account Ownership and Household Characteristics, 2021–2023 (continued)
All Households, Row Percent
2023

90% Confidence
Interval, 2023

Income Was About the Same Each Month

5.8

(5.4, 6.1)

Income Varied Somewhat From Month to Month

10.0

(9.1, 10.9)

Income Varied a Lot From Month to Month

11.1

(9.3, 13.2)

Characteristic

2021

Difference
(2023–2021)

90% Confidence
Interval, Difference

Monthly Income Volatility

Employment Status
Employed

7.9

7.5

(7.0, 7.9)

-0.4

(-1.0, 0.2)

Unemployed

10.9

9.3

(7.3, 11.8)

-1.5

(-4.4, 1.4)

Not in Labor Force

5.1

5.1

(4.7, 5.5)

0.0

(-0.6, 0.6)

Homeowner

4.9

4.7

(4.4, 5.1)

-0.2

(-0.6, 0.2)

Non-Homeowner

10.8

10.4

(9.7, 11.1)

-0.4

(-1.3, 0.4)

Married Couple

6.4

6.6

(6.1, 7.1)

0.2

(-0.4, 0.8)

Unmarried Female-Householder Family

10.1

9.2

(8.3, 10.3)

-0.9

(-2.4, 0.7)

Unmarried Male-Householder Family

9.1

9.3

(7.8, 11.0)

0.2

(-2.1, 2.5)

Female-Householder Nonfamily

4.7

4.4

(3.9, 5.0)

-0.3

(-1.0, 0.5)

Male-Householder Nonfamily

8.2

6.7

(6.0, 7.4)

-1.5*

(-2.5, -0.5)

Other

NA

NA

NA

NA

NA

U.S.-Born

4.7

4.2

(4.0, 4.5)

-0.5*

(-0.9, -0.1)

Foreign-Born Citizen

15.5

16.0

(14.5, 17.5)

0.4

(-1.6, 2.5)

Foreign-Born Noncitizen

25.7

25.1

(22.9, 27.5)

-0.6

(-3.8, 2.6)

Metropolitan Area

7.3

6.9

(6.5, 7.3)

-0.4

(-0.9, 0.1)

Not in Metropolitan Area

5.0

5.1

(4.5, 5.7)

0.1

(-0.6, 0.8)

Not Identified

7.1

6.3

(4.6, 8.6)

-0.8

(-4.7, 3.0)

Northeast

6.0

6.9

(6.1, 7.8)

1.0

(-0.2, 2.1)

Midwest

5.3

5.3

(4.7, 5.9)

0.0

(-0.8, 0.8)

South

7.9

7.2

(6.6, 7.8)

-0.8*

(-1.4, 0.0)

West

7.7

6.8

(6.3, 7.5)

-0.9*

(-1.7, 0.0)

Homeownership

Household Type

Citizenship and Place of Birth

Metropolitan and Nonmetropolitan Status

Geographic Region

Note: Monthly income volatility is not available for 2021. Asterisk indicates differences that are statistically significant at the 10 percent level. NA indicates that the sample size is
too small to produce a precise estimate.

42 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

D.4 Types of Transactions Conducted Using Nonbank Money Orders by Bank Account Ownership and Household Characteristics,
2023
Households That Used Nonbank Money Orders in the Past 12 Months, Row Percent
Number of
Households
(1000s)

Percent of
Households

Pay Bills

Send Money

Make Purchases

Some Other Use

10,694

100.0

73.7

12.2

8.5

10.9

Banked

9,211

100.0

70.5

13.1

9.3

12.1

Unbanked

1,483

100.0

93.8

6.9

3.4

2.9

Less Than $15,000

1,738

100.0

89.2

6.9

5.6

5.1

$15,000 to $30,000

2,019

100.0

84.1

11.9

5.9

6.0

$30,000 to $50,000

2,354

100.0

76.4

12.9

7.9

7.6

$50,000 to $75,000

1,897

100.0

71.6

13.3

7.1

11.0

At Least $75,000

2,686

100.0

54.9

14.6

13.8

21.0

No High School Diploma

1,771

100.0

85.3

13.8

4.2

5.3

High School Diploma

3,174

100.0

80.9

12.0

7.0

5.6

Some College

3,241

100.0

74.1

9.1

8.1

11.9

College Degree

2,507

100.0

55.8

15.3

14.0

20.1

15 to 24 Years

693

100.0

81.8

7.9

6.3

5.4

25 to 34 Years

2,168

100.0

74.3

9.5

6.5

14.0

35 to 44 Years

1,952

100.0

76.3

12.6

8.5

10.3

45 to 54 Years

1,827

100.0

70.7

10.6

12.0

11.7

55 to 64 Years

1,924

100.0

74.1

12.7

5.8

11.6

65 Years or More

2,130

100.0

70.4

17.0

10.6

8.6

Black

3,071

100.0

84.0

10.2

5.2

6.3

Hispanic

2,609

100.0

75.9

17.4

6.7

7.1

Asian

NA

NA

NA

NA

NA

NA

American Indian or Alaska Native

NA

NA

NA

NA

NA

NA

Native Hawaiian or Other Pacific Islander

NA

NA

NA

NA

NA

NA

4,216

100.0

64.9

10.3

12.1

16.5

NA

NA

NA

NA

NA

NA

Disabled, Aged 25 to 64

1,566

100.0

85.4

11.0

5.4

4.6

Not Disabled, Aged 25 to 64

6,306

100.0

71.0

11.4

8.8

13.8

Not Applicable (Not Aged 25 to 64)

2,823

100.0

73.2

14.8

9.5

7.8

Characteristic
All
Bank Account Ownership

Family Income

Education

Age Group

Race/Ethnicity

White
Two or More Races
Disability Status

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 43

D.4 Types of Transactions Conducted Using Nonbank Money Orders by Bank Account Ownership and Household Characteristics,
2023 (continued)
Households That Used Nonbank Money Orders in the Past 12 Months, Row Percent
Number of
Households
(1000s)

Percent of
Households

Pay Bills

Send Money

Make Purchases

Some Other Use

Income Was About the Same Each Month

7,739

100.0

72.7

13.3

8.4

10.7

Income Varied Somewhat From Month to Month

2,304

100.0

75.5

10.9

8.9

10.7

652

100.0

79.2

3.8

7.8

12.9

6,694

100.0

71.4

10.9

9.3

12.9

NA

NA

NA

NA

NA

NA

3,602

100.0

76.4

14.9

7.0

7.4

Homeowner

4,167

100.0

59.5

16.4

13.8

14.9

Non-Homeowner

6,527

100.0

82.7

9.5

5.1

8.3

Married Couple

3,592

100.0

63.7

15.4

10.3

15.1

Unmarried Female-Householder Family

2,172

100.0

81.0

9.3

6.9

7.4

869

100.0

72.4

11.8

10.9

9.1

Female-Householder Nonfamily

1,966

100.0

78.9

11.7

8.1

9.5

Male-Householder Nonfamily

2,079

100.0

79.4

10.1

6.2

9.3

NA

NA

NA

NA

NA

NA

8,219

100.0

73.6

11.0

8.7

10.8

986

100.0

65.1

18.6

9.9

14.6

1,489

100.0

79.9

14.6

6.1

8.9

Metropolitan Area

9,199

100.0

73.1

12.6

8.5

11.2

Not in Metropolitan Area

1,413

100.0

76.6

10.6

8.5

8.4

NA

NA

NA

NA

NA

NA

Northeast

1,769

100.0

66.7

8.9

10.9

17.9

Midwest

1,919

100.0

74.8

9.9

9.9

11.0

South

4,683

100.0

75.5

13.5

6.8

9.3

West

2,324

100.0

74.4

14.0

9.0

8.6

Characteristic
Monthly Income Volatility

Income Varied a Lot From Month to Month
Employment Status
Employed
Unemployed
Not in Labor Force
Homeownership

Household Type

Unmarried Male-Householder Family

Other
Citizenship and Place of Birth
U.S.-Born
Foreign-Born Citizen
Foreign-Born Noncitizen
Metropolitan and Nonmetropolitan Status

Not Identified
Geographic Region

Note: This table includes the following types of transactions: pay bills like rent, mortgage, utilities, or child care (pay bills); send money to family or friends (send money); make
purchases; and some other use. Row percentages sum to more than 100 because households could select more than one type of transaction. NA indicates that the sample size is
too small to produce a precise estimate.

44 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

D.5 Cashing Checks From Work, Retirement, or a Government Agency Using Nonbank Check Cashing by Bank Account
Ownership and Household Characteristics, 2023
Households That Used Nonbank Check Cashing in the Past 12 Months, Row Percent
Number of Households (1000s)

Percent of Households

Cash Checks From Work,
Retirement, or a Government
Agency

3,610

100.0

59.1

Banked

2,582

100.0

53.0

Unbanked

1,028

100.0

74.5

Less Than $15,000

650

100.0

59.3

$15,000 to $30,000

798

100.0

65.7

$30,000 to $50,000

788

100.0

69.8

$50,000 to $75,000

556

100.0

62.3

At Least $75,000

818

100.0

40.1

769

100.0

67.5

High School Diploma

1,079

100.0

66.3

Some College

1,032

100.0

57.7

College Degree

730

100.0

41.6

15 to 24 Years

NA

NA

NA

25 to 34 Years

889

100.0

59.8

35 to 44 Years

706

100.0

67.0

45 to 54 Years

560

100.0

58.5

55 to 64 Years

517

100.0

54.4

65 Years or More

644

100.0

45.4

Black

872

100.0

63.7

Hispanic

944

100.0

68.8

Asian

NA

NA

NA

American Indian or Alaska Native

NA

NA

NA

Native Hawaiian or Other Pacific Islander

NA

NA

NA

1,517

100.0

51.2

NA

NA

NA

535

100.0

55.7

2,137

100.0

61.5

938

100.0

55.5

Characteristic
All
Bank Account Ownership

Family Income

Education
No High School Diploma

Age Group

Race/Ethnicity

White
Two or More Races
Disability Status
Disabled, Aged 25 to 64
Not Disabled, Aged 25 to 64
Not Applicable (Not Aged 25 to 64)

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 45

D.5 Cashing Checks From Work, Retirement, or a Government Agency Using Nonbank Check Cashing by Bank Account
Ownership and Household Characteristics, 2023 (continued)
Households That Used Nonbank Check Cashing in the Past 12 Months, Row Percent
Number of Households (1000s)

Percent of Households

Cash Checks From Work,
Retirement, or a Government
Agency

2,468

100.0

55.9

Income Varied Somewhat From Month to Month

841

100.0

64.1

Income Varied a Lot From Month to Month

NA

NA

NA

2,260

100.0

63.2

NA

NA

NA

1,204

100.0

50.8

Homeowner

1,425

100.0

46.8

Non-Homeowner

2,185

100.0

67.1

1,152

100.0

56.5

Unmarried Female-Householder Family

728

100.0

66.3

Unmarried Male-Householder Family

NA

NA

NA

Female-Householder Nonfamily

594

100.0

59.8

Male-Householder Nonfamily

773

100.0

54.5

Other

NA

NA

NA

2,672

100.0

55.8

Foreign-Born Citizen

NA

NA

NA

Foreign-Born Noncitizen

638

100.0

72.3

3,123

100.0

58.9

Not in Metropolitan Area

464

100.0

58.4

Not Identified

NA

NA

NA

Northeast

NA

NA

NA

Midwest

874

100.0

59.2

South

1,433

100.0

59.2

West

838

100.0

57.2

Characteristic
Monthly Income Volatility
Income Was About the Same Each Month

Employment Status
Employed
Unemployed
Not in Labor Force
Homeownership

Household Type
Married Couple

Citizenship and Place of Birth
U.S.-Born

Metropolitan and Nonmetropolitan Status
Metropolitan Area

Geographic Region

Note: NA indicates that the sample size is too small to produce a precise estimate.

46 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

D.6 Types of Transactions Conducted Using Nonbank Money Transfer Services by Bank Account Ownership and Household
Characteristics, 2023
Households That Used Nonbank Money Transfer Services in the Past 12 Months, Row Percent
Number of
Households
(1000s)

Percent of
Households

Pay Bills

Send or Receive
Money in the
United States

Send or Receive
International
Remittances

Some Other Use

8,889

100.0

25.2

36.7

41.6

4.9

8,078

100.0

22.7

38.0

42.2

5.0

811

100.0

50.3

23.0

36.4

3.2

Less Than $15,000

794

100.0

46.6

29.1

30.5

7.0

$15,000 to $30,000

1,314

100.0

32.0

36.2

37.2

3.1

$30,000 to $50,000

1,908

100.0

26.7

39.5

38.0

3.7

$50,000 to $75,000

1,525

100.0

24.5

38.2

41.5

4.3

At Least $75,000

3,348

100.0

17.0

36.3

48.2

6.0

No High School Diploma

1,403

100.0

29.9

27.0

49.8

3.2

High School Diploma

2,273

100.0

31.9

41.7

33.5

2.9

Some College

2,300

100.0

29.1

41.6

33.1

5.1

College Degree

2,913

100.0

14.7

33.4

50.9

7.0

15 to 24 Years

NA

NA

NA

NA

NA

NA

25 to 34 Years

1,649

100.0

30.6

31.8

43.0

4.1

35 to 44 Years

1,747

100.0

22.3

30.8

49.6

5.0

45 to 54 Years

1,719

100.0

22.2

34.1

47.1

4.4

55 to 64 Years

1,536

100.0

23.6

42.0

37.2

5.6

65 Years or More

1,688

100.0

25.2

45.6

33.3

4.9

Black

2,024

100.0

27.8

43.4

34.2

2.6

Hispanic

2,939

100.0

26.2

30.5

50.1

4.4

Asian

895

100.0

12.8

13.7

75.4

4.2

American Indian or Alaska Native

NA

NA

NA

NA

NA

NA

Native Hawaiian or Other Pacific Islander

NA

NA

NA

NA

NA

NA

2,798

100.0

26.2

43.7

29.1

7.4

NA

NA

NA

NA

NA

NA

764

100.0

44.2

40.1

23.0

4.4

Not Disabled, Aged 25 to 64

5,887

100.0

22.1

33.8

47.2

4.8

Not Applicable (Not Aged 25 to 64)

2,238

100.0

27.0

43.1

33.4

5.2

Characteristic
All
Bank Account Ownership
Banked
Unbanked
Family Income

Education

Age Group

Race/Ethnicity

White
Two or More Races
Disability Status
Disabled, Aged 25 to 64

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 47

D.6 Types of Transactions Conducted Using Nonbank Money Transfer Services by Bank Account Ownership and Household
Characteristics, 2023 (continued)
Households That Used Nonbank Money Transfer Services in the Past 12 Months, Row Percent
Number of
Households
(1000s)

Percent of
Households

Pay Bills

Send or Receive
Money in the
United States

Send or Receive
International
Remittances

Some Other Use

Income Was About the Same Each Month

6,193

100.0

26.3

35.3

41.6

5.1

Income Varied Somewhat From Month to
Month

2,151

100.0

21.2

42.9

42.0

3.4

Income Varied a Lot From Month to Month

545

100.0

29.4

27.3

40.9

7.9

6,172

100.0

22.1

35.1

46.2

5.1

NA

NA

NA

NA

NA

NA

2,448

100.0

31.1

41.7

32.2

4.0

Homeowner

4,206

100.0

17.4

39.9

45.1

4.9

Non-Homeowner

4,683

100.0

32.2

33.7

38.6

4.8

Married Couple

4,090

100.0

18.2

34.0

51.7

3.5

Unmarried Female-Householder Family

1,405

100.0

33.4

39.7

33.5

3.3

677

100.0

25.3

29.5

51.3

2.2

Female-Householder Nonfamily

1,108

100.0

28.5

40.8

32.1

8.6

Male-Householder Nonfamily

1,585

100.0

34.2

40.7

25.3

8.4

NA

NA

NA

NA

NA

NA

U.S.-Born

4,808

100.0

32.0

46.8

22.5

5.5

Foreign-Born Citizen

1,864

100.0

13.0

25.9

64.4

6.5

Foreign-Born Noncitizen

2,217

100.0

20.9

23.7

64.1

2.1

7,933

100.0

24.7

34.9

43.6

5.0

Not in Metropolitan Area

888

100.0

30.0

50.3

24.9

4.2

Not Identified

NA

NA

NA

NA

NA

NA

Northeast

1,615

100.0

17.0

32.9

54.0

3.8

Midwest

1,509

100.0

26.1

35.2

39.8

5.3

South

3,726

100.0

28.1

38.6

36.9

5.6

West

2,039

100.0

25.8

37.2

41.9

4.2

Characteristic
Monthly Income Volatility

Employment Status
Employed
Unemployed
Not in Labor Force
Homeownership

Household Type

Unmarried Male-Householder Family

Other
Citizenship and Place of Birth

Metropolitan and Nonmetropolitan Status
Metropolitan Area

Geographic Region

Note: This table includes the following types of transactions: pay bills like rent, mortgage, utilities, or child care (pay bills); send money to or receive money from family or friends
in the United States (send or receive money in the United States); send money to or receive money from family or friends outside the United States (send or receive international
remittances); and some other use. Row percentages sum to more than 100 because households could select more than one type of transaction. NA indicates that the sample size
is too small to produce a precise estimate.

48 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

D.7 Sending or Receiving Nonbank International Remittances by Bank Account Ownership and Household Characteristics,
2021–2023
All Households, Row Percent
2021

2023

90% Confidence
Interval, 2023

Difference
(2023–2021)

90% Confidence
Interval, Difference

2.8

2.8

(2.6, 3.0)

0.0

(-0.3, 0.3)

Banked

2.7

2.7

(2.5, 2.8)

0.0

(-0.3, 0.3)

Unbanked

4.7

5.2

(4.1, 6.6)

0.6

(-1.2, 2.3)

Less Than $15,000

2.9

2.2

(1.6, 2.9)

-0.7

(-1.6, 0.2)

$15,000 to $30,000

3.2

3.2

(2.7, 3.9)

0.0

(-0.8, 0.8)

$30,000 to $50,000

3.2

3.2

(2.7, 3.8)

0.0

(-0.8, 0.8)

$50,000 to $75,000

2.8

2.6

(2.2, 3.1)

-0.1

(-0.7, 0.5)

At Least $75,000

2.4

2.6

(2.4, 2.9)

0.3

(-0.2, 0.7)

No High School Diploma

6.8

7.0

(6.0, 8.2)

0.2

(-1.4, 1.8)

High School Diploma

2.7

2.4

(2.0, 2.7)

-0.3

(-0.9, 0.2)

Some College

1.9

2.1

(1.7, 2.5)

0.2

(-0.2, 0.7)

College Degree

2.6

2.7

(2.4, 3.0)

0.1

(-0.3, 0.5)

15 to 24 Years

2.7

2.9

(2.1, 4.2)

0.2

(-1.3, 1.8)

25 to 34 Years

3.7

3.3

(2.8, 3.9)

-0.3

(-1.1, 0.5)

35 to 44 Years

4.2

3.7

(3.2, 4.4)

-0.5

(-1.3, 0.3)

45 to 54 Years

3.6

3.7

(3.2, 4.3)

0.2

(-0.6, 0.9)

55 to 64 Years

2.5

2.4

(2.0, 2.8)

-0.1

(-0.7, 0.4)

65 Years or More

1.0

1.5

(1.3, 1.8)

0.6*

(0.2, 0.9)

Black

3.3

4.0

(3.3, 4.8)

0.7

(-0.3, 1.8)

Hispanic

8.9

7.5

(6.6, 8.4)

-1.4*

(-2.8, 0.0)

Asian

9.5

9.2

(7.9, 10.8)

-0.2

(-2.5, 2.0)

American Indian or Alaska Native

4.1

0.2

(0.0, 1.5)

-3.9*

(-6.9, -1.0)

Native Hawaiian or Other Pacific Islander

NA

3.9

(1.7, 8.8)

NA

NA

White

0.7

0.9

(0.8, 1.1)

0.2*

(0.1, 0.4)

Two or More Races

3.5

1.5

(0.6, 3.6)

-2.1

(-4.3, 0.2)

Disabled, Aged 25 to 64

2.0

1.6

(1.1, 2.3)

-0.4

(-1.2, 0.4)

Not Disabled, Aged 25 to 64

3.7

3.5

(3.2, 3.8)

-0.2

(-0.6, 0.3)

Not Applicable (Not Aged 25 to 64)

1.2

1.7

(1.4, 2.0)

0.5*

(0.1, 0.9)

Characteristic
All
Bank Account Ownership

Family Income

Education

Age Group

Race/Ethnicity

Disability Status

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 49

D.7 Sending or Receiving Nonbank International Remittances by Bank Account Ownership and Household Characteristics,
2021–2023 (continued)
All Households, Row Percent
2023

90% Confidence
Interval, 2023

Income Was About the Same Each Month

2.4

(2.2, 2.6)

Income Varied Somewhat From Month to
Month

4.2

(3.6, 4.8)

Income Varied a Lot From Month to Month

4.5

(3.5, 5.9)

Characteristic

2021

Difference
(2023–2021)

90% Confidence
Interval, Difference

Monthly Income Volatility

Employment Status
Employed

3.5

3.4

(3.2, 3.7)

0.0

(-0.5, 0.4)

Unemployed

3.5

2.2

(1.3, 3.6)

-1.3

(-3.0, 0.3)

Not in Labor Force

1.5

1.6

(1.4, 1.9)

0.2

(-0.2, 0.5)

Homeowner

1.9

2.1

(1.9, 2.4)

0.2

(-0.1, 0.5)

Non-Homeowner

4.3

4.0

(3.6, 4.4)

-0.3

(-0.9, 0.3)

Married Couple

3.1

3.4

(3.1, 3.7)

0.3

(-0.1, 0.8)

Unmarried Female-Householder Family

3.5

3.1

(2.5, 3.8)

-0.4

(-1.4, 0.6)

Unmarried Male-Householder Family

4.2

4.8

(3.8, 6.0)

0.6

(-1.0, 2.2)

Female-Householder Nonfamily

1.0

1.4

(1.1, 1.8)

0.4*

(0.0, 0.8)

Male-Householder Nonfamily

3.0

1.7

(1.4, 2.1)

-1.3*

(-1.9, -0.7)

Other

NA

NA

NA

NA

NA

U.S.-Born

0.9

1.0

(0.8, 1.1)

0.0

(-0.1, 0.2)

Foreign-Born Citizen

9.7

10.3

(9.2, 11.5)

0.6

(-1.1, 2.2)

Foreign-Born Noncitizen

18.5

16.1

(14.2, 18.2)

-2.4

(-5.3, 0.5)

Metropolitan Area

3.0

3.0

(2.8, 3.2)

0.0

(-0.4, 0.3)

Not in Metropolitan Area

1.1

1.3

(1.0, 1.7)

0.2

(-0.2, 0.6)

Not Identified

1.5

2.1

(0.9, 5.0)

0.6

(-0.9, 2.1)

Northeast

3.0

3.8

(3.2, 4.5)

0.7

(-0.1, 1.6)

Midwest

1.5

2.1

(1.8, 2.5)

0.6*

(0.1, 1.1)

South

3.0

2.6

(2.3, 3.0)

-0.4

(-0.8, 0.1)

West

3.3

2.9

(2.5, 3.3)

-0.4

(-1.0, 0.2)

Homeownership

Household Type

Citizenship and Place of Birth

Metropolitan and Nonmetropolitan Status

Geographic Region

Note: Monthly income volatility is not available for 2021. The type of transaction in this table is the use of nonbank money transfer services to send money to or receive money
from family or friends outside the United States (send or receive international remittances). Asterisk indicates differences that are statistically significant at the 10 percent level.
NA indicates that the sample size is too small to produce a precise estimate.

50 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

E.1 Use of Mainstream Credit Products by Bank Account Ownership and Household Characteristics, 2023
All Households, Row Percent
Number of
Traditional
Percent of
Households
Credit
Households
(1000s)
Card

Characteristic

All

Store
Credit
Card

Mortgage,
Home
Equity
Auto Loan
Loan, or
HELOC

Student
Loan

Other
Personal
Bank

Other
No
Personal Mainstream
Nonbank
Credit

133,682

100.0

76.4

37.3

33.6

32.7

15.3

6.5

2.4

15.7

128,043

100.0

79.3

38.8

34.9

33.7

15.9

6.8

2.4

13.0

5,640

100.0

10.0

3.9

4.0

8.3

3.2

1.3

1.6

78.4

Less Than $15,000

10,982

100.0

38.2

14.7

6.4

8.9

5.8

2.2

1.3

53.2

$15,000 to $30,000

15,223

100.0

55.1

22.6

11.6

14.9

6.9

3.0

1.5

33.9

$30,000 to $50,000

22,698

100.0

68.0

31.0

18.2

24.5

11.2

4.7

1.7

20.4

$50,000 to $75,000

23,891

100.0

80.0

39.9

29.9

33.3

14.9

6.1

2.6

11.0

At Least $75,000

60,887

100.0

90.4

46.4

51.1

44.2

20.9

9.1

3.0

4.6

No High School Diploma

9,907

100.0

42.2

18.4

12.5

16.4

3.0

3.2

1.5

46.7

High School Diploma

32,349

100.0

64.6

32.1

25.0

28.9

6.4

5.6

2.3

25.0

Some College

36,707

100.0

75.4

38.1

31.3

34.6

15.0

6.9

2.7

14.8

College Degree

54,719

100.0

90.3

43.2

44.0

36.5

23.1

7.5

2.4

5.3

15 to 24 Years

6,255

100.0

65.8

20.0

12.0

29.6

27.2

4.5

1.1

21.5

25 to 34 Years

21,230

100.0

75.6

28.9

31.1

41.6

30.4

7.9

3.4

14.2

35 to 44 Years

23,266

100.0

77.7

37.2

43.7

43.3

21.9

8.8

2.6

13.9

45 to 54 Years

21,685

100.0

77.9

42.5

45.2

41.5

17.2

7.7

2.8

13.6

55 to 64 Years

23,876

100.0

77.3

41.7

39.4

32.2

10.3

7.1

2.4

15.1

65 Years or More

37,370

100.0

76.5

39.2

21.8

16.7

2.8

3.7

1.6

18.5

Black

17,251

100.0

59.4

26.6

22.2

29.0

17.4

5.8

2.5

28.6

Hispanic

19,760

100.0

65.0

31.6

24.6

29.8

13.3

4.6

2.2

25.5

Asian

7,317

100.0

86.9

38.1

37.1

26.5

13.4

4.5

1.5

9.5

American Indian or Alaska Native

943

100.0

57.0

19.6

22.7

27.0

11.1

9.3

3.5

32.9

Native Hawaiian or Other Pacific Islander

408

100.0

73.3

29.8

29.0

40.0

8.2

8.1

1.9

17.2

White

86,004

100.0

81.9

41.1

37.9

34.6

15.5

7.3

2.5

11.2

Two or More Races

1,999

100.0

72.5

28.3

26.1

34.3

20.2

7.2

2.1

15.9

Disabled, Aged 25 to 64

10,818

100.0

56.6

26.5

24.7

26.5

12.7

7.1

3.7

31.4

Not Disabled, Aged 25 to 64

79,238

100.0

79.9

39.2

42.0

41.3

20.7

8.0

2.7

11.9

Not Applicable (Not Aged 25 to 64)

43,626

100.0

74.9

36.4

20.4

18.5

6.3

3.8

1.6

18.9

Bank Account Ownership
Banked
Unbanked
Family Income

Education

Age Group

Race/Ethnicity

Disability Status

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 51

E.1 Use of Mainstream Credit Products by Bank Account Ownership and Household Characteristics, 2023 (continued)
All Households, Row Percent

Characteristic

Number of
Traditional
Percent of
Households
Credit
Households
(1000s)
Card

Store
Credit
Card

Mortgage,
Home
Equity
Auto Loan
Loan, or
HELOC

Student
Loan

Other
Personal
Bank

Other
No
Personal Mainstream
Nonbank
Credit

Monthly Income Volatility
Income Was About the Same Each Month

107,176

100.0

76.5

37.3

33.5

31.4

14.4

5.9

2.2

16.1

Income Varied Somewhat From Month to
Month

21,599

100.0

77.3

37.9

33.9

38.5

19.5

9.3

3.2

13.7

Income Varied a Lot From Month to Month

4,907

100.0

71.6

35.3

32.6

33.7

16.8

8.1

3.2

17.4

Employed

82,738

100.0

80.5

39.5

41.1

41.6

21.0

8.3

3.0

11.0

Unemployed

2,881

100.0

62.5

29.6

25.0

26.8

19.1

4.6

1.1

25.8

Not in Labor Force

48,063

100.0

70.3

34.0

21.1

17.7

5.3

3.6

1.4

23.3

Homeowner

88,566

100.0

83.6

43.9

49.1

35.3

14.0

7.2

2.5

9.4

Non-Homeowner

45,117

100.0

62.3

24.2

3.0

27.5

17.9

5.3

2.2

28.2

Married Couple

62,074

100.0

84.6

46.3

47.3

40.6

16.3

7.7

2.6

8.8

Unmarried Female-Householder Family

15,244

100.0

64.1

33.5

24.2

33.3

19.7

6.8

2.7

22.5

Unmarried Male-Householder Family

7,276

100.0

69.3

27.1

26.5

31.0

14.4

6.8

2.9

20.6

Female-Householder Nonfamily

25,001

100.0

71.4

34.3

19.1

20.5

12.9

4.5

1.9

20.5

Male-Householder Nonfamily

23,808

100.0

70.5

22.4

21.3

24.8

12.9

5.4

2.0

22.9

NA

NA

NA

NA

NA

NA

NA

NA

NA

NA

U.S.-Born

113,192

100.0

77.5

37.9

34.6

33.9

16.4

6.9

2.5

14.6

Foreign-Born Citizen

11,667

100.0

78.2

41.0

36.4

26.8

11.6

5.3

1.8

15.2

Foreign-Born Noncitizen

8,823

100.0

60.8

24.8

16.1

25.0

6.8

3.2

1.4

31.5

Metropolitan Area

115,200

100.0

77.5

37.9

34.3

32.8

15.9

6.4

2.4

15.0

Not in Metropolitan Area

17,402

100.0

69.5

34.0

29.3

31.9

12.0

7.5

2.1

20.2

Not Identified

1,080

100.0

68.3

31.1

28.4

33.2

11.7

9.6

2.9

19.9

Northeast

23,234

100.0

80.3

43.5

34.0

30.5

16.5

6.5

2.3

13.5

Midwest

28,736

100.0

78.4

41.5

38.3

35.9

18.2

7.3

2.6

13.1

South

51,936

100.0

71.7

33.4

30.3

32.9

13.8

6.1

2.5

19.0

West

29,777

100.0

79.7

35.1

34.4

30.9

14.3

6.7

2.1

14.4

Employment Status

Homeownership

Household Type

Other
Citizenship and Place of Birth

Metropolitan and Nonmetropolitan Status

Geographic Region

Note: This table includes the following credit products: Visa, MasterCard, American Express, or Discover credit card (traditional credit card); store credit card; mortgage, home
equity loan, or HELOC; auto loan; student loan; other personal loans or lines of credit from a bank (other personal bank); and other personal loans or lines of credit from a
company other than a bank (other personal nonbank). A household is considered to have used mainstream credit if it had used any of these credit products in the past 12
months. NA indicates that the sample size is too small to produce a precise estimate.

52 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

E.2 Use of Mainstream Credit Products by State, 2023
All Households, Row Percent
Number of
Households
(1000s)

Percent of
Households

Traditional
Credit Card

Store Credit
Card

Mortgage,
Home
Equity
Loan, or
HELOC

Auto Loan

Student
Loan

Other
Personal
Bank

Other
Personal
Nonbank

No
Mainstream
Credit

133,682

100.0

76.4

37.3

33.6

32.7

15.3

6.5

2.4

15.7

AL

2,249

100.0

62.4

25.1

27.3

29.6

10.3

5.1

1.8

28.1

AK

260

100.0

78.9

18.8

33.2

29.2

12.0

9.4

2.7

15.5

AZ

2,861

100.0

81.8

35.6

40.8

35.6

16.3

4.6

1.5

12.0

AR

1,315

100.0

62.9

27.1

24.9

33.2

11.5

6.5

2.1

23.2

CA

14,007

100.0

78.5

37.0

29.3

27.0

11.7

5.1

2.1

16.6

CO

2,468

100.0

84.4

39.9

46.3

35.1

22.0

11.1

2.5

9.9

CT

1,430

100.0

83.9

44.8

43.0

32.8

19.5

6.1

3.6

8.9

DE

416

100.0

80.9

51.5

42.9

34.3

16.0

3.8

2.9

12.5

DC

338

100.0

76.2

23.0

24.5

14.8

24.4

5.8

1.8

19.1

FL

9,247

100.0

76.5

35.9

28.9

31.5

11.4

5.5

2.2

17.4

GA

4,308

100.0

67.2

25.1

30.2

33.3

19.3

4.7

1.9

23.7

HI

509

100.0

83.8

40.7

39.4

28.4

13.6

11.0

1.1

10.3

ID

761

100.0

80.0

30.9

40.7

34.6

16.5

7.7

3.3

10.7

IL

5,221

100.0

77.0

38.3

34.3

30.8

18.0

5.7

3.5

14.4

IN

2,799

100.0

77.8

41.1

45.7

41.7

18.5

4.8

2.8

11.9

IA

1,357

100.0

78.6

42.0

38.3

35.3

16.5

11.1

0.4

13.6

KS

1,159

100.0

80.4

42.6

34.4

38.4

17.2

8.7

1.6

12.0

KY

1,835

100.0

73.0

33.2

23.7

29.3

11.8

4.4

3.3

17.9

LA

1,934

100.0

61.5

27.6

23.0

29.1

9.7

5.4

2.0

29.8

ME

641

100.0

79.3

34.6

37.7

44.1

14.8

5.4

3.2

13.7

MD

2,312

100.0

79.6

43.5

48.4

39.2

20.7

7.8

4.1

10.1

MA

2,821

100.0

85.0

40.3

34.1

33.8

18.9

6.6

1.8

10.5

MI

4,161

100.0

78.5

40.5

39.9

34.7

15.2

7.1

3.1

14.2

MN

2,405

100.0

87.7

46.2

44.5

38.9

20.8

13.7

1.7

6.3

MS

1,184

100.0

55.5

31.6

25.4

32.4

10.9

4.6

2.1

29.1

MO

2,532

100.0

70.6

36.5

33.3

35.7

16.4

5.6

3.8

16.8

MT

476

100.0

79.3

26.9

35.0

37.0

18.1

10.6

2.4

12.0

NE

821

100.0

79.2

46.4

36.5

38.0

17.8

8.9

2.5

10.8

NV

1,272

100.0

76.4

28.3

35.9

36.1

11.7

5.9

2.3

16.8

NH

577

100.0

86.6

45.6

41.3

43.8

20.9

5.8

1.9

8.1

NJ

3,478

100.0

78.6

46.2

32.4

26.0

16.1

3.0

1.7

15.2

NM

845

100.0

67.7

26.6

27.8

24.7

15.5

6.1

1.6

22.6

Geography

All
State

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 53

E.2 Use of Mainstream Credit Products by State, 2023 (continued)
All Households, Row Percent
Number of
Households
(1000s)

Percent of
Households

Traditional
Credit Card

Store Credit
Card

Mortgage,
Home
Equity
Loan, or
HELOC

Auto Loan

Student
Loan

Other
Personal
Bank

Other
Personal
Nonbank

No
Mainstream
Credit

NY

8,163

100.0

78.8

42.9

27.8

23.7

14.6

6.1

1.4

15.8

NC

4,413

100.0

72.9

36.6

31.2

31.7

13.8

5.8

2.5

16.6

ND

328

100.0

79.1

35.4

27.9

35.6

15.7

10.3

2.4

13.9

OH

4,993

100.0

77.6

41.3

37.2

38.6

19.7

7.5

2.3

14.0

OK

1,624

100.0

68.6

31.5

27.3

32.8

11.3

8.5

4.1

20.4

OR

1,752

100.0

77.8

29.4

33.8

31.5

20.2

9.6

2.4

14.5

PA

5,399

100.0

79.7

45.1

40.3

37.8

16.8

9.5

3.9

12.5

RI

443

100.0

79.6

45.5

37.6

32.3

19.5

3.4

1.1

10.9

SC

2,303

100.0

73.3

32.9

34.4

34.8

13.1

8.4

1.2

17.7

SD

382

100.0

77.2

38.5

30.8

32.1

21.7

8.0

1.6

15.1

TN

2,992

100.0

69.2

33.8

25.8

31.5

9.6

5.0

1.9

20.7

TX

11,226

100.0

70.2

33.7

25.8

33.7

13.1

6.8

3.0

19.2

UT

1,203

100.0

86.4

35.0

45.0

41.1

14.1

9.5

0.7

6.7

VT

282

100.0

81.0

30.7

39.5

40.4

20.0

10.6

1.6

11.1

VA

3,482

100.0

83.0

36.7

50.2

37.3

21.3

7.4

2.1

9.2

WA

3,120

100.0

82.4

33.4

37.1

34.2

15.5

8.0

3.0

11.7

WV

756

100.0

72.8

37.4

27.9

37.3

18.4

6.2

2.7

17.5

WI

2,576

100.0

81.5

50.1

41.4

32.6

21.5

5.1

2.2

11.5

WY

244

100.0

74.5

35.0

38.5

34.1

10.8

8.9

0.7

14.4

Geography

Note: This table includes the following credit products: Visa, MasterCard, American Express, or Discover credit card (traditional credit card); store credit card; mortgage, home
equity loan, or HELOC; auto loan; student loan; other personal loans or lines of credit from a bank (other personal bank); and other personal loans or lines of credit from a
company other than a bank (other personal nonbank). A household is considered to have used mainstream credit if it had used any of these credit products in the past 12
months.

54 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

E.3 Use of Mainstream Credit Products by MSA, 2023
All Households, Row Percent
Number of
Traditional
Percent of
Households
Credit
Households
(1000s)
Card

Geography

All

Store
Credit
Card

Mortgage,
Home
Equity
Auto Loan
Loan, or
HELOC

Student
Loan

Other
Personal
Bank

Other
No
Personal Mainstream
Nonbank
Credit

133,682

100.0

76.4

37.3

33.6

32.7

15.3

6.5

2.4

15.7

426

100.0

78.0

33.3

37.0

24.2

19.8

8.3

2.4

14.9

Atlanta-Sandy Springs-Roswell, GA~

2,474

100.0

72.3

25.8

33.8

36.0

22.2

4.4

2.6

19.8

Austin-Round Rock, TX

1,111

100.0

78.5

30.9

32.7

35.3

21.2

7.1

1.3

12.1

Baltimore-Columbia-Towson, MD

1,095

100.0

79.3

41.0

45.9

35.3

20.9

7.0

3.8

10.5

Birmingham-Hoover, AL

742

100.0

48.8

13.7

26.8

26.5

8.8

5.2

2.0

40.0

Boise City, ID

359

100.0

84.2

29.6

43.9

36.5

19.6

5.2

2.1

9.3

1,986

100.0

87.5

40.8

34.5

31.5

20.9

7.1

2.5

8.9

98

100.0

82.1

27.6

46.4

44.8

23.7

12.8

1.3

8.1

Charlotte-Concord-Gastonia, NC-SC~

1,404

100.0

80.3

39.7

39.8

36.9

12.1

5.1

3.0

10.9

Chicago-Naperville-Elgin, IL-IN-WI

3,837

100.0

79.5

37.4

36.4

29.3

20.3

4.7

2.7

14.1

Cincinnati, OH-KY-IN~

716

100.0

74.6

40.6

32.9

38.1

13.8

7.8

2.4

15.6

Cleveland-Elyria, OH

1,027

100.0

67.1

40.9

35.5

30.4

19.8

5.5

1.6

23.8

980

100.0

86.0

40.5

42.7

49.6

22.1

10.8

5.2

7.1

Dallas-Fort Worth-Arlington, TX~

2,350

100.0

74.0

39.9

26.0

31.5

12.5

6.2

2.6

17.3

Denver-Aurora-Lakewood, CO

1,162

100.0

91.3

31.8

48.3

43.4

24.0

10.5

2.1

6.3

Detroit-Warren-Dearborn, MI

1,936

100.0

74.4

39.6

36.7

29.7

14.5

6.7

3.5

19.1

Fargo, ND-MN

77

100.0

82.7

32.6

28.2

42.5

29.2

5.6

3.0

7.2

Greenville-Anderson-Mauldin, SC~

400

100.0

77.6

41.3

41.0

32.9

17.3

10.8

0.7

17.5

3,277

100.0

74.1

32.3

28.1

36.4

11.8

6.4

3.2

18.3

Indianapolis-Carmel-Anderson, IN~

909

100.0

84.0

45.5

54.2

50.4

25.8

5.7

4.0

6.5

Jackson, MS~

293

100.0

55.0

31.6

33.9

39.4

14.2

2.9

–

30.4

Kansas City, MO-KS~

784

100.0

82.9

44.6

35.7

40.3

19.8

5.8

5.8

9.2

Las Vegas-Henderson-Paradise, NV

960

100.0

75.7

27.1

38.5

36.8

10.3

5.6

2.1

17.4

Little Rock-North Little Rock-Conway, AR

325

100.0

66.9

27.6

28.4

40.3

14.4

7.5

5.2

17.5

4,568

100.0

77.1

36.9

25.7

26.8

13.4

4.0

2.4

17.3

Louisville/Jefferson County, KY-IN~

582

100.0

72.3

33.0

32.5

31.2

16.0

4.5

3.0

18.0

Manchester-Nashua, NH~

184

100.0

91.2

40.3

39.1

43.8

22.6

4.4

1.1

3.5

Memphis, TN-MS-AR~

519

100.0

66.9

28.1

29.5

32.7

9.2

5.3

0.4

21.3

2,584

100.0

72.3

36.0

25.9

31.9

9.1

4.4

2.4

22.2

730

100.0

87.2

51.9

34.7

32.6

25.4

–

2.4

8.4

Minneapolis-St. Paul-Bloomington, MN-WI~

1,638

100.0

89.5

51.5

47.3

40.4

26.1

12.5

2.1

5.5

Nashville-Davidson-Murfreesboro-Franklin,
TN~

927

100.0

74.7

39.4

26.2

31.1

9.8

4.5

–

18.3

MSA
Albuquerque, NM

Boston-Cambridge-Newton, MA-NH~
Burlington-South Burlington, VT~

Columbus, OH~

Houston-The Woodlands-Sugar Land, TX~

Los Angeles-Long Beach-Anaheim, CA

Miami-Fort Lauderdale-West Palm Beach, FL
Milwaukee-Waukesha-West Allis, WI

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 55

E.3 Use of Mainstream Credit Products by MSA, 2023 (continued)
All Households, Row Percent

Geography

New Orleans-Metairie, LA~

Number of
Traditional
Percent of
Households
Credit
Households
(1000s)
Card

Store
Credit
Card

Mortgage,
Home
Equity
Auto Loan
Loan, or
HELOC

Student
Loan

Other
Personal
Bank

Other
No
Personal Mainstream
Nonbank
Credit

538

100.0

71.4

28.7

28.8

28.9

11.2

8.1

1.4

24.1

8,161

100.0

79.1

43.6

28.3

18.9

14.5

4.1

1.0

16.6

Oklahoma City, OK

637

100.0

68.6

27.9

25.0

31.8

9.1

3.9

4.0

21.7

Omaha-Council Bluffs, NE-IA

466

100.0

78.9

49.2

42.1

41.1

25.7

11.2

3.3

8.7

Orlando-Kissimmee-Sanford, FL

1,360

100.0

69.9

25.2

28.7

32.2

16.1

4.4

1.9

18.2

Philadelphia-Camden-Wilmington, PA-NJDE-MD

2,455

100.0

79.8

44.2

40.3

37.2

21.8

9.0

4.9

13.0

Phoenix-Mesa-Scottsdale, AZ

1,946

100.0

84.7

38.8

42.0

36.6

18.1

4.6

1.8

10.6

Pittsburgh, PA

1,139

100.0

79.6

51.9

37.5

38.4

17.9

8.6

4.5

12.0

268

100.0

87.2

40.4

44.3

52.2

16.4

6.9

3.9

6.2

1,036

100.0

83.0

31.0

40.7

32.9

20.3

10.4

2.5

10.9

Providence-Warwick, RI-MA~

669

100.0

77.4

41.9

34.5

32.5

19.1

5.1

0.7

12.9

Richmond, VA~

633

100.0

79.3

34.7

54.5

41.3

21.6

6.5

–

9.3

1,490

100.0

81.4

35.8

27.1

31.5

13.6

5.6

1.1

14.8

781

100.0

83.8

40.4

31.2

23.0

7.5

7.2

1.5

11.1

1,336

100.0

76.9

44.3

38.9

36.2

15.2

4.3

3.0

13.0

Salisbury, MD-DE~

237

100.0

69.4

37.6

29.0

34.3

14.9

6.6

0.5

24.1

Salt Lake City, UT~

533

100.0

85.6

36.6

43.2

43.5

10.2

7.9

0.6

8.3

San Antonio-New Braunfels, TX

1,057

100.0

72.8

32.8

27.8

36.0

20.0

7.9

3.0

15.7

San Diego-Carlsbad, CA

1,213

100.0

83.1

39.5

37.0

31.0

12.3

4.9

2.3

12.1

San Francisco-Oakland-Hayward, CA

1,916

100.0

84.9

34.3

29.9

24.1

9.3

7.0

3.2

12.8

San Jose-Sunnyvale-Santa Clara, CA

831

100.0

78.3

34.9

33.3

27.2

9.1

5.5

3.1

16.0

1,669

100.0

87.9

35.4

38.5

36.4

19.5

8.3

2.9

7.6

154

100.0

84.7

42.1

31.6

38.3

34.0

5.9

0.7

10.5

1,500

100.0

81.2

40.2

36.6

31.9

14.0

4.3

1.4

13.5

Urban Honolulu, HI

348

100.0

84.3

39.4

40.1

27.9

14.5

10.2

1.4

10.4

Virginia Beach-Norfolk-Newport News, VA-NC~

694

100.0

82.7

34.1

51.6

41.7

23.9

4.3

3.0

8.3

Washington-Arlington-Alexandria, DC-VA-MDWV~

2,442

100.0

86.2

41.1

52.9

33.9

22.6

9.0

3.3

7.0

312

100.0

82.3

31.0

33.4

47.8

21.0

15.8

–

9.2

New York-Newark-Jersey City, NY-NJ-PA~

Portland-South Portland, ME~
Portland-Vancouver-Hillsboro, OR-WA

Riverside-San Bernardino-Ontario, CA
Sacramento-Roseville-Arden-Arcade, CA
St. Louis, MO-IL~

Seattle-Tacoma-Bellevue, WA
Sioux Falls, SD
Tampa-St. Petersburg-Clearwater, FL

Wichita, KS~

Note: This table includes the following credit products: Visa, MasterCard, American Express, or Discover credit card (traditional credit card); store credit card; mortgage, home
equity loan, or HELOC; auto loan; student loan; other personal loans or lines of credit from a bank (other personal bank); and other personal loans or lines of credit from a
company other than a bank (other personal nonbank). A household is considered to have used mainstream credit if it had used any of these credit products in the past 12
months. The tilde symbol indicates areas with geographic boundary changes between the 2013 and 2015 surveys; see Appendix 1 (FDIC Technical Notes) for details. The dash
symbol indicates an estimate of zero; the population proportion may be slightly greater than zero.

56 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

E.4 Use of Rent-to-Own Services and Payday, Pawn Shop, Auto Title, and Tax Refund Anticipation Loans by Bank Account
Ownership and Household Characteristics, 2023
All Households, Row Percent
Number of
Households
(1000s)

Percent of
Households

Rentto-Own
Service

Payday
Loan

Pawn Shop
Loan

Auto Title
Loan

Tax Refund
Anticipation
Loan

Any of
the Five
Products

133,682

100.0

1.1

1.1

1.0

1.2

2.5

5.8

128,043

100.0

1.1

1.1

0.8

1.2

2.4

5.7

5,640

100.0

2.3

1.1

3.5

1.5

3.3

9.2

Less Than $15,000

10,982

100.0

2.2

1.5

2.1

1.1

2.6

7.6

$15,000 to $30,000

15,223

100.0

1.8

1.3

1.9

1.0

2.8

7.0

$30,000 to $50,000

22,698

100.0

1.8

1.5

1.2

1.2

3.3

7.8

$50,000 to $75,000

23,891

100.0

1.1

1.6

1.1

1.1

3.2

6.7

At Least $75,000

60,887

100.0

0.6

0.6

0.4

1.3

1.7

4.1

No High School Diploma

9,907

100.0

2.3

1.4

1.9

1.6

3.7

9.0

High School Diploma

32,349

100.0

1.6

1.3

1.2

1.5

3.0

7.2

Some College

36,707

100.0

1.2

1.7

1.2

1.2

3.0

7.0

College Degree

54,719

100.0

0.6

0.5

0.4

0.9

1.6

3.6

15 to 24 Years

6,255

100.0

1.9

1.2

1.0

2.1

3.2

8.5

25 to 34 Years

21,230

100.0

1.6

1.3

1.2

1.4

2.8

6.8

35 to 44 Years

23,266

100.0

1.7

1.4

1.2

1.6

3.1

7.4

45 to 54 Years

21,685

100.0

1.4

1.3

1.1

1.4

2.9

7.0

55 to 64 Years

23,876

100.0

0.9

1.0

0.8

1.0

2.8

5.6

65 Years or More

37,370

100.0

0.4

0.7

0.7

0.6

1.3

3.2

Black

17,251

100.0

2.2

1.9

1.6

1.8

3.8

9.4

Hispanic

19,760

100.0

1.4

1.6

1.5

1.6

3.4

8.1

Asian

7,317

100.0

0.3

0.9

0.3

1.3

2.0

4.3

American Indian or Alaska Native

943

100.0

2.2

2.1

3.6

1.9

4.8

10.7

Native Hawaiian or Other Pacific Islander

408

100.0

0.5

2.3

0.5

–

3.1

5.8

White

86,004

100.0

0.9

0.8

0.7

1.0

2.0

4.6

Two or More Races

1,999

100.0

1.8

1.3

2.0

0.7

3.0

7.0

Disabled, Aged 25 to 64

10,818

100.0

2.7

2.4

2.9

1.3

4.5

11.2

Not Disabled, Aged 25 to 64

79,238

100.0

1.2

1.1

0.8

1.4

2.7

6.1

Not Applicable (Not Aged 25 to 64)

43,626

100.0

0.6

0.7

0.7

0.9

1.6

4.0

Characteristic
All
Bank Account Ownership
Banked
Unbanked
Family Income

Education

Age Group

Race/Ethnicity

Disability Status

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 57

E.4 Use of Rent-to-Own Services and Payday, Pawn Shop, Auto Title, and Tax Refund Anticipation Loans by Bank Account
Ownership and Household Characteristics, 2023 (continued)
All Households, Row Percent
Number of
Households
(1000s)

Percent of
Households

Rentto-Own
Service

Payday
Loan

Pawn Shop
Loan

Auto Title
Loan

Tax Refund
Anticipation
Loan

Any of
the Five
Products

Income Was About the Same Each Month

107,176

100.0

1.0

0.8

0.8

1.1

2.0

4.9

Income Varied Somewhat From Month to
Month

21,599

100.0

1.7

1.8

1.5

1.5

4.0

8.9

Income Varied a Lot From Month to Month

4,907

100.0

2.3

2.9

2.2

1.5

5.0

11.4

Employed

82,738

100.0

1.3

1.3

0.8

1.3

2.8

6.3

Unemployed

2,881

100.0

2.3

1.3

3.4

2.3

3.5

10.7

Not in Labor Force

48,063

100.0

0.8

0.8

1.1

0.9

1.9

4.6

Homeowner

88,566

100.0

0.6

0.7

0.6

1.0

1.9

4.2

Non-Homeowner

45,117

100.0

2.2

1.9

1.7

1.5

3.6

9.0

Married Couple

62,074

100.0

0.8

0.7

0.6

1.3

2.0

4.6

Unmarried Female-Householder Family

15,244

100.0

2.7

2.5

1.8

1.7

4.7

11.1

Unmarried Male-Householder Family

7,276

100.0

1.5

1.6

1.7

2.3

3.4

8.4

Female-Householder Nonfamily

25,001

100.0

1.1

1.0

1.0

0.8

1.9

4.8

Male-Householder Nonfamily

23,808

100.0

0.9

1.0

1.1

0.8

2.4

5.9

NA

NA

NA

NA

NA

NA

NA

NA

U.S.-Born

113,192

100.0

1.2

1.0

1.0

1.2

2.4

5.7

Foreign-Born Citizen

11,667

100.0

0.7

1.1

0.1

1.0

2.7

5.0

Foreign-Born Noncitizen

8,823

100.0

1.2

2.0

1.3

1.8

3.3

8.0

Metropolitan Area

115,200

100.0

1.0

1.1

1.0

1.2

2.4

5.7

Not in Metropolitan Area

17,402

100.0

1.7

0.9

0.8

1.2

2.6

6.3

Not Identified

1,080

100.0

2.1

0.7

2.3

1.5

6.3

10.9

Northeast

23,234

100.0

0.9

0.6

0.4

0.8

2.3

4.6

Midwest

28,736

100.0

1.5

1.3

1.0

1.0

2.5

5.9

South

51,936

100.0

1.3

1.2

1.1

1.6

2.8

6.7

West

29,777

100.0

0.7

1.0

1.0

1.1

2.0

5.0

Characteristic
Monthly Income Volatility

Employment Status

Homeownership

Household Type

Other
Citizenship and Place of Birth

Metropolitan and Nonmetropolitan Status

Geographic Region

Note: NA indicates that the sample size is too small to produce a precise estimate. The dash symbol indicates an estimate of zero; the population proportion may be slightly
greater than zero.

58 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

E.5 Use of Buy Now, Pay Later by Bank Account Ownership and Household Characteristics, 2023
All Households, Row Percent
Characteristic

Number of Households (1000s)

Percent of Households

Buy Now, Pay Later

133,682

100.0

3.9

128,043

100.0

4.0

5,640

100.0

1.6

Less Than $15,000

10,982

100.0

2.5

$15,000 to $30,000

15,223

100.0

3.4

$30,000 to $50,000

22,698

100.0

4.7

$50,000 to $75,000

23,891

100.0

4.8

At Least $75,000

60,887

100.0

3.5

No High School Diploma

9,907

100.0

4.1

High School Diploma

32,349

100.0

3.7

Some College

36,707

100.0

4.4

College Degree

54,719

100.0

3.6

15 to 24 Years

6,255

100.0

7.3

25 to 34 Years

21,230

100.0

7.7

35 to 44 Years

23,266

100.0

5.1

45 to 54 Years

21,685

100.0

4.1

55 to 64 Years

23,876

100.0

2.4

65 Years or More

37,370

100.0

1.1

Black

17,251

100.0

6.1

Hispanic

19,760

100.0

5.3

Asian

7,317

100.0

2.7

American Indian or Alaska Native

943

100.0

3.6

Native Hawaiian or Other Pacific Islander

408

100.0

1.9

White

86,004

100.0

3.1

Two or More Races

1,999

100.0

6.7

Disabled, Aged 25 to 64

10,818

100.0

5.9

Not Disabled, Aged 25 to 64

79,238

100.0

4.6

Not Applicable (Not Aged 25 to 64)

43,626

100.0

2.0

All
Bank Account Ownership
Banked
Unbanked
Family Income

Education

Age Group

Race/Ethnicity

Disability Status

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 59

E.5 Use of Buy Now, Pay Later by Bank Account Ownership and Household Characteristics, 2023 (continued)
All Households, Row Percent
Characteristic

Number of Households (1000s)

Percent of Households

Buy Now, Pay Later

Income Was About the Same Each Month

107,176

100.0

3.2

Income Varied Somewhat From Month to Month

21,599

100.0

6.8

Income Varied a Lot From Month to Month

4,907

100.0

4.6

Employed

82,738

100.0

4.9

Unemployed

2,881

100.0

7.1

Not in Labor Force

48,063

100.0

1.9

Homeowner

88,566

100.0

2.5

Non-Homeowner

45,117

100.0

6.5

Married Couple

62,074

100.0

3.1

Unmarried Female-Householder Family

15,244

100.0

6.6

Unmarried Male-Householder Family

7,276

100.0

4.5

Female-Householder Nonfamily

25,001

100.0

4.5

Male-Householder Nonfamily

23,808

100.0

3.2

NA

NA

NA

U.S.-Born

113,192

100.0

3.9

Foreign-Born Citizen

11,667

100.0

3.3

Foreign-Born Noncitizen

8,823

100.0

4.2

Metropolitan Area

115,200

100.0

4.0

Not in Metropolitan Area

17,402

100.0

2.9

Not Identified

1,080

100.0

2.9

Northeast

23,234

100.0

4.4

Midwest

28,736

100.0

3.6

South

51,936

100.0

3.9

West

29,777

100.0

3.6

Monthly Income Volatility

Employment Status

Homeownership

Household Type

Other
Citizenship and Place of Birth

Metropolitan and Nonmetropolitan Status

Geographic Region

Note: NA indicates that the sample size is too small to produce a precise estimate.

60 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

E.6 Frequency of Use of Buy Now, Pay Later by Bank Account Ownership and Household Characteristics, 2023
Households That Used Buy Now, Pay Later in the Past 12 Months, Row Percent
Number of
Households (1000s)

Percent of
Households

1 Time

2 to 10 Times

More Than 10 Times

5,166

100.0

26.6

59.2

14.2

5,078

100.0

26.4

59.3

14.3

NA

NA

NA

NA

NA

Less Than $15,000

NA

NA

NA

NA

NA

$15,000 to $30,000

513

100.0

31.7

55.9

12.4

$30,000 to $50,000

1,070

100.0

27.6

58.4

14.0

$50,000 to $75,000

1,148

100.0

22.8

63.1

14.1

At Least $75,000

2,157

100.0

28.4

55.5

16.2

NA

NA

NA

NA

NA

High School Diploma

1,188

100.0

24.3

63.2

12.5

Some College

1,626

100.0

25.3

59.5

15.2

College Degree

1,949

100.0

27.9

57.5

14.6

15 to 24 Years

NA

NA

NA

NA

NA

25 to 34 Years

1,628

100.0

23.3

64.0

12.7

35 to 44 Years

1,183

100.0

28.5

59.9

11.6

45 to 54 Years

895

100.0

18.7

62.5

18.8

55 to 64 Years

580

100.0

38.4

47.3

14.3

65 Years or More

422

100.0

32.3

46.1

21.6

Black

1,048

100.0

19.4

66.0

14.6

Hispanic

1,051

100.0

28.9

59.4

11.7

Asian

NA

NA

NA

NA

NA

American Indian or Alaska Native

NA

NA

NA

NA

NA

Native Hawaiian or Other Pacific Islander

NA

NA

NA

NA

NA

2,694

100.0

28.5

56.4

15.0

NA

NA

NA

NA

NA

638

100.0

28.2

55.1

16.7

3,648

100.0

25.4

61.2

13.4

880

100.0

30.6

53.5

15.9

Characteristic
All
Bank Account Ownership
Banked
Unbanked
Family Income

Education
No High School Diploma

Age Group

Race/Ethnicity

White
Two or More Races
Disability Status
Disabled, Aged 25 to 64
Not Disabled, Aged 25 to 64
Not Applicable (Not Aged 25 to 64)

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 61

E.6 Frequency of Use of Buy Now, Pay Later by Bank Account Ownership and Household Characteristics, 2023 (continued)
Households That Used Buy Now, Pay Later in the Past 12 Months, Row Percent
Number of
Households (1000s)

Percent of
Households

1 Time

2 to 10 Times

More Than 10 Times

Income Was About the Same Each Month

3,479

100.0

26.7

59.7

13.7

Income Varied Somewhat From Month to Month

1,462

100.0

26.4

59.2

14.4

NA

NA

NA

NA

NA

4,056

100.0

25.9

60.0

14.1

Unemployed

NA

NA

NA

NA

NA

Not in Labor Force

905

100.0

27.2

57.3

15.5

Homeowner

2,242

100.0

27.6

57.2

15.2

Non-Homeowner

2,924

100.0

25.9

60.7

13.5

Married Couple

1,940

100.0

27.9

58.2

13.9

Unmarried Female-Householder Family

1,012

100.0

22.3

58.8

18.9

NA

NA

NA

NA

NA

1,116

100.0

23.9

61.9

14.2

Male-Householder Nonfamily

760

100.0

30.7

58.6

10.7

Other

NA

NA

NA

NA

NA

4,408

100.0

26.5

58.9

14.6

Foreign-Born Citizen

NA

NA

NA

NA

NA

Foreign-Born Noncitizen

NA

NA

NA

NA

NA

4,622

100.0

25.6

60.1

14.3

Not in Metropolitan Area

512

100.0

35.0

52.3

12.8

Not Identified

NA

NA

NA

NA

NA

Northeast

1,020

100.0

29.0

62.2

8.8

Midwest

1,033

100.0

31.7

53.9

14.4

South

2,032

100.0

21.7

62.3

16.0

West

1,080

100.0

28.9

55.3

15.8

Characteristic
Monthly Income Volatility

Income Varied a Lot From Month to Month
Employment Status
Employed

Homeownership

Household Type

Unmarried Male-Householder Family
Female-Householder Nonfamily

Citizenship and Place of Birth
U.S.-Born

Metropolitan and Nonmetropolitan Status
Metropolitan Area

Geographic Region

Note: Row percentages sum to 100. NA indicates that the sample size is too small to produce a precise estimate.

62 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

E.7 Online and In-Person Buy Now, Pay Later Purchases by Bank Account Ownership and Household Characteristics, 2023
Households That Used Buy Now, Pay Later in the Past 12 Months, Row Percent
Number of Households
(1000s)

Percent of Households

Online Purchase

In-Person Purchase

5,166

100.0

84.9

20.9

5,078

100.0

85.7

20.4

NA

NA

NA

NA

Less Than $15,000

NA

NA

NA

NA

$15,000 to $30,000

513

100.0

70.7

31.8

$30,000 to $50,000

1,070

100.0

80.2

22.3

$50,000 to $75,000

1,148

100.0

83.9

19.9

At Least $75,000

2,157

100.0

91.7

16.6

NA

NA

NA

NA

High School Diploma

1,188

100.0

80.5

24.3

Some College

1,626

100.0

88.6

19.5

College Degree

1,949

100.0

89.6

15.4

15 to 24 Years

NA

NA

NA

NA

25 to 34 Years

1,628

100.0

89.2

15.4

35 to 44 Years

1,183

100.0

83.4

23.4

45 to 54 Years

895

100.0

88.4

18.8

55 to 64 Years

580

100.0

83.1

22.8

65 Years or More

422

100.0

65.6

30.4

Black

1,048

100.0

84.2

19.6

Hispanic

1,051

100.0

83.2

24.1

Asian

NA

NA

NA

NA

American Indian or Alaska Native

NA

NA

NA

NA

Native Hawaiian or Other Pacific Islander

NA

NA

NA

NA

2,694

100.0

85.3

20.2

NA

NA

NA

NA

638

100.0

81.1

25.9

3,648

100.0

87.6

18.2

880

100.0

76.3

28.8

Characteristic
All
Bank Account Ownership
Banked
Unbanked
Family Income

Education
No High School Diploma

Age Group

Race/Ethnicity

White
Two or More Races
Disability Status
Disabled, Aged 25 to 64
Not Disabled, Aged 25 to 64
Not Applicable (Not Aged 25 to 64)

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 63

E.7 Online and In-Person Buy Now, Pay Later Purchases by Bank Account Ownership and Household Characteristics, 2023
(continued)
Households That Used Buy Now, Pay Later in the Past 12 Months, Row Percent
Number of Households
(1000s)

Percent of Households

Online Purchase

In-Person Purchase

Income Was About the Same Each Month

3,479

100.0

85.5

20.7

Income Varied Somewhat From Month to Month

1,462

100.0

84.8

19.7

NA

NA

NA

NA

4,056

100.0

87.2

18.6

Unemployed

NA

NA

NA

NA

Not in Labor Force

905

100.0

75.5

31.5

Homeowner

2,242

100.0

85.3

20.9

Non-Homeowner

2,924

100.0

84.5

21.0

Married Couple

1,940

100.0

83.7

22.8

Unmarried Female-Householder Family

1,012

100.0

81.4

26.3

NA

NA

NA

NA

1,116

100.0

90.5

12.2

Male-Householder Nonfamily

760

100.0

85.3

15.8

Other

NA

NA

NA

NA

4,408

100.0

86.0

20.4

Foreign-Born Citizen

NA

NA

NA

NA

Foreign-Born Noncitizen

NA

NA

NA

NA

4,622

100.0

86.0

20.0

Not in Metropolitan Area

512

100.0

74.3

30.1

Not Identified

NA

NA

NA

NA

Northeast

1,020

100.0

85.7

17.9

Midwest

1,033

100.0

79.9

26.2

South

2,032

100.0

84.6

21.5

West

1,080

100.0

89.3

17.8

Characteristic
Monthly Income Volatility

Income Varied a Lot From Month to Month
Employment Status
Employed

Homeownership

Household Type

Unmarried Male-Householder Family
Female-Householder Nonfamily

Citizenship and Place of Birth
U.S.-Born

Metropolitan and Nonmetropolitan Status
Metropolitan Area

Geographic Region

Note: Row percentages sum to more than 100 because households could indicate that they made online and in-person purchases. NA indicates that the sample size is too small
to produce a precise estimate.

64 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

E.8 Missed or Late Buy Now, Pay Later Payments by Bank Account Ownership and Household Characteristics, 2023
Households That Used Buy Now, Pay Later in the Past 12 Months, Row Percent
Number of Households (1000s)

Percent of Households

Missed or Late Buy Now, Pay Later
Payment

5,166

100.0

12.8

5,078

100.0

12.7

NA

NA

NA

Less Than $15,000

NA

NA

NA

$15,000 to $30,000

513

100.0

23.7

$30,000 to $50,000

1,070

100.0

12.7

$50,000 to $75,000

1,148

100.0

13.4

At Least $75,000

2,157

100.0

9.4

NA

NA

NA

High School Diploma

1,188

100.0

9.6

Some College

1,626

100.0

15.4

College Degree

1,949

100.0

10.5

15 to 24 Years

NA

NA

NA

25 to 34 Years

1,628

100.0

12.1

35 to 44 Years

1,183

100.0

13.0

45 to 54 Years

895

100.0

14.9

55 to 64 Years

580

100.0

10.6

65 Years or More

422

100.0

13.7

Black

1,048

100.0

13.9

Hispanic

1,051

100.0

13.8

Asian

NA

NA

NA

American Indian or Alaska Native

NA

NA

NA

Native Hawaiian or Other Pacific Islander

NA

NA

NA

2,694

100.0

11.4

NA

NA

NA

638

100.0

28.9

3,648

100.0

9.9

880

100.0

13.1

Characteristic
All
Bank Account Ownership
Banked
Unbanked
Family Income

Education
No High School Diploma

Age Group

Race/Ethnicity

White
Two or More Races
Disability Status
Disabled, Aged 25 to 64
Not Disabled, Aged 25 to 64
Not Applicable (Not Aged 25 to 64)

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 65

E.8 Missed or Late Buy Now, Pay Later Payments by Bank Account Ownership and Household Characteristics, 2023 (continued)
Households That Used Buy Now, Pay Later in the Past 12 Months, Row Percent
Number of Households (1000s)

Percent of Households

Missed or Late Buy Now, Pay Later
Payment

Income Was About the Same Each Month

3,479

100.0

10.9

Income Varied Somewhat From Month to Month

1,462

100.0

14.7

NA

NA

NA

4,056

100.0

10.5

Unemployed

NA

NA

NA

Not in Labor Force

905

100.0

20.0

Homeowner

2,242

100.0

9.8

Non-Homeowner

2,924

100.0

15.1

Married Couple

1,940

100.0

10.8

Unmarried Female-Householder Family

1,012

100.0

15.2

NA

NA

NA

1,116

100.0

11.4

Male-Householder Nonfamily

760

100.0

15.1

Other

NA

NA

NA

4,408

100.0

12.4

Foreign-Born Citizen

NA

NA

NA

Foreign-Born Noncitizen

NA

NA

NA

4,622

100.0

12.4

Not in Metropolitan Area

512

100.0

16.3

Not Identified

NA

NA

NA

Northeast

1,020

100.0

10.2

Midwest

1,033

100.0

14.6

South

2,032

100.0

12.9

West

1,080

100.0

13.4

Characteristic
Monthly Income Volatility

Income Varied a Lot From Month to Month
Employment Status
Employed

Homeownership

Household Type

Unmarried Male-Householder Family
Female-Householder Nonfamily

Citizenship and Place of Birth
U.S.-Born

Metropolitan and Nonmetropolitan Status
Metropolitan Area

Geographic Region

Note: NA indicates that the sample size is too small to produce a precise estimate.

66 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

F.1 Use of Crypto by Bank Account Ownership and Household Characteristics, 2023
All Households, Row Percent
Characteristic

Number of Households (1000s)

Percent of Households

Crypto

133,682

100.0

4.8

128,043

100.0

5.0

5,640

100.0

1.2

Less Than $15,000

10,982

100.0

1.1

$15,000 to $30,000

15,223

100.0

1.7

$30,000 to $50,000

22,698

100.0

3.3

$50,000 to $75,000

23,891

100.0

3.8

At Least $75,000

60,887

100.0

7.3

No High School Diploma

9,907

100.0

1.4

High School Diploma

32,349

100.0

2.5

Some College

36,707

100.0

4.5

College Degree

54,719

100.0

7.1

15 to 24 Years

6,255

100.0

6.5

25 to 34 Years

21,230

100.0

9.8

35 to 44 Years

23,266

100.0

7.1

45 to 54 Years

21,685

100.0

5.8

55 to 64 Years

23,876

100.0

2.7

65 Years or More

37,370

100.0

1.2

Black

17,251

100.0

3.2

Hispanic

19,760

100.0

3.5

Asian

7,317

100.0

7.5

American Indian or Alaska Native

943

100.0

4.1

Native Hawaiian or Other Pacific Islander

408

100.0

4.8

White

86,004

100.0

5.2

Two or More Races

1,999

100.0

10.3

Disabled, Aged 25 to 64

10,818

100.0

4.7

Not Disabled, Aged 25 to 64

79,238

100.0

6.5

Not Applicable (Not Aged 25 to 64)

43,626

100.0

2.0

All
Bank Account Ownership
Banked
Unbanked
Family Income

Education

Age Group

Race/Ethnicity

Disability Status

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 67

F.1 Use of Crypto by Bank Account Ownership and Household Characteristics, 2023 (continued)
All Households, Row Percent
Characteristic

Number of Households (1000s)

Percent of Households

Crypto

Income Was About the Same Each Month

107,176

100.0

4.2

Income Varied Somewhat From Month to Month

21,599

100.0

7.1

Income Varied a Lot From Month to Month

4,907

100.0

9.7

Employed

82,738

100.0

6.6

Unemployed

2,881

100.0

5.7

Not in Labor Force

48,063

100.0

1.8

Homeowner

88,566

100.0

4.7

Non-Homeowner

45,117

100.0

5.2

Married Couple

62,074

100.0

5.0

Unmarried Female-Householder Family

15,244

100.0

2.8

Unmarried Male-Householder Family

7,276

100.0

6.8

Female-Householder Nonfamily

25,001

100.0

2.6

Male-Householder Nonfamily

23,808

100.0

7.4

NA

NA

NA

U.S.-Born

113,192

100.0

4.8

Foreign-Born Citizen

11,667

100.0

4.8

Foreign-Born Noncitizen

8,823

100.0

4.8

Metropolitan Area

115,200

100.0

5.2

Not in Metropolitan Area

17,402

100.0

2.6

Not Identified

1,080

100.0

4.3

Northeast

23,234

100.0

4.7

Midwest

28,736

100.0

5.1

South

51,936

100.0

3.8

West

29,777

100.0

6.6

Monthly Income Volatility

Employment Status

Homeownership

Household Type

Other
Citizenship and Place of Birth

Metropolitan and Nonmetropolitan Status

Geographic Region

Note: NA indicates that the sample size is too small to produce a precise estimate.

68 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

F.2 Specific Uses of Crypto by Bank Account Ownership and Household Characteristics, 2023
Households That Owned or Used Crypto in the Past 12 Months, Row Percent
Number of
Households
(1000s)

Percent of
Households

Hold as
Investment

Send or
Receive
Money

Make
Purchases in
Person

Make
Purchases
Online

Some Other
Use

6,480

100.0

92.6

3.3

0.3

4.4

4.9

6,412

100.0

93.0

2.9

0.3

4.1

4.9

NA

NA

NA

NA

NA

NA

NA

Less Than $15,000

NA

NA

NA

NA

NA

NA

NA

$15,000 to $30,000

NA

NA

NA

NA

NA

NA

NA

$30,000 to $50,000

742

100.0

87.5

8.6

0.3

5.5

4.8

$50,000 to $75,000

899

100.0

91.6

2.5

0.4

6.8

5.0

4,452

100.0

94.3

2.4

0.1

3.6

4.9

No High School Diploma

NA

NA

NA

NA

NA

NA

NA

High School Diploma

810

100.0

89.3

5.3

0.7

6.4

4.6

Some College

1,645

100.0

91.8

4.1

0.6

4.9

3.2

College Degree

3,890

100.0

93.6

2.6

0.1

3.5

5.7

15 to 24 Years

NA

NA

NA

NA

NA

NA

NA

25 to 34 Years

2,081

100.0

91.9

4.4

0.4

5.5

4.5

35 to 44 Years

1,645

100.0

93.8

2.3

0.3

4.6

5.6

45 to 54 Years

1,259

100.0

91.3

2.7

–

3.4

6.1

55 to 64 Years

644

100.0

89.5

4.3

–

3.0

4.3

65 Years or More

446

100.0

97.4

0.3

0.6

–

2.9

Black

NA

NA

NA

NA

NA

NA

NA

Hispanic

691

100.0

91.1

2.9

–

8.6

5.1

Asian

NA

NA

NA

NA

NA

NA

NA

American Indian or Alaska Native

NA

NA

NA

NA

NA

NA

NA

Native Hawaiian or Other Pacific Islander

NA

NA

NA

NA

NA

NA

NA

4,430

100.0

92.3

3.4

0.3

4.2

5.2

NA

NA

NA

NA

NA

NA

NA

508

100.0

85.7

4.8

–

8.1

9.3

5,121

100.0

92.7

3.2

0.3

4.1

4.7

851

100.0

96.1

2.5

0.4

3.8

3.1

Characteristic
All
Bank Account Ownership
Banked
Unbanked
Family Income

At Least $75,000
Education

Age Group

Race/Ethnicity

White
Two or More Races
Disability Status
Disabled, Aged 25 to 64
Not Disabled, Aged 25 to 64
Not Applicable (Not Aged 25 to 64)

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 69

F.2 Specific Uses of Crypto by Bank Account Ownership and Household Characteristics, 2023 (continued)
Households That Owned or Used Crypto in the Past 12 Months, Row Percent
Number of
Households
(1000s)

Percent of
Households

Hold as
Investment

Send or
Receive
Money

Make
Purchases in
Person

Make
Purchases
Online

Some Other
Use

Income Was About the Same Each Month

4,477

100.0

92.7

2.5

0.2

4.0

4.8

Income Varied Somewhat From Month to Month

1,526

100.0

92.2

4.7

0.2

5.3

4.7

NA

NA

NA

NA

NA

NA

NA

5,467

100.0

92.7

3.2

0.2

4.5

5.0

Unemployed

NA

NA

NA

NA

NA

NA

NA

Not in Labor Force

849

100.0

93.5

3.8

0.3

2.9

2.6

Homeowner

4,122

100.0

93.4

2.4

0.1

3.2

4.2

Non-Homeowner

2,358

100.0

91.1

4.8

0.5

6.4

6.1

3,108

100.0

92.8

2.7

0.1

2.9

5.1

Unmarried Female-Householder Family

NA

NA

NA

NA

NA

NA

NA

Unmarried Male-Householder Family

NA

NA

NA

NA

NA

NA

NA

Female-Householder Nonfamily

648

100.0

91.6

5.1

–

6.2

7.4

1,767

100.0

91.9

3.8

0.2

5.2

4.9

NA

NA

NA

NA

NA

NA

NA

5,489

100.0

92.4

2.9

0.3

4.8

5.0

Foreign-Born Citizen

NA

NA

NA

NA

NA

NA

NA

Foreign-Born Noncitizen

NA

NA

NA

NA

NA

NA

NA

5,990

100.0

92.5

3.3

0.2

4.6

5.0

Not in Metropolitan Area

444

100.0

94.4

2.5

1.0

1.9

4.0

Not Identified

NA

NA

NA

NA

NA

NA

NA

Northeast

1,083

100.0

92.3

3.3

–

3.0

6.5

Midwest

1,465

100.0

92.3

5.3

0.9

3.0

4.1

South

1,970

100.0

92.3

2.8

0.1

5.2

3.7

West

1,962

100.0

93.1

2.1

0.1

5.4

5.8

Characteristic
Monthly Income Volatility

Income Varied a Lot From Month to Month
Employment Status
Employed

Homeownership

Household Type
Married Couple

Male-Householder Nonfamily
Other
Citizenship and Place of Birth
U.S.-Born

Metropolitan and Nonmetropolitan Status
Metropolitan Area

Geographic Region

Note: This table includes the following specific uses of crypto: hold as an investment, send money to or receive money from family or friends (send or receive money), buy
items in person (make purchases in person), buy items online (make purchases online), and some other use. Row percentages sum to more than 100 because households could
select more than one specific use. NA indicates that the sample size is too small to produce a precise estimate. The dash symbol indicates an estimate of zero; the population
proportion may be slightly greater than zero.

70 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

G.1 Fully Banked, Underbanked, and Unbanked Rates by Household Characteristics, 2023
All Households, Row Percent
Number of
Households (1000s)

Percent of
Households

Fully Banked

Underbanked

Unbanked

133,682

100.0

81.6

14.2

4.2

Less Than $15,000

10,982

100.0

61.3

16.9

21.8

$15,000 to $30,000

15,223

100.0

72.2

18.8

9.0

$30,000 to $50,000

22,698

100.0

77.7

17.8

4.5

$50,000 to $75,000

23,891

100.0

82.8

15.4

1.8

At Least $75,000

60,887

100.0

88.6

10.7

0.7

No High School Diploma

9,907

100.0

57.2

23.1

19.7

High School Diploma

32,349

100.0

77.4

16.0

6.5

Some College

36,707

100.0

81.2

15.7

3.0

College Degree

54,719

100.0

88.7

10.4

0.8

15 to 24 Years

6,255

100.0

73.3

20.8

5.9

25 to 34 Years

21,230

100.0

77.2

17.6

5.2

35 to 44 Years

23,266

100.0

79.9

15.4

4.7

45 to 54 Years

21,685

100.0

79.9

15.8

4.3

55 to 64 Years

23,876

100.0

82.0

13.6

4.4

65 Years or More

37,370

100.0

87.3

9.8

2.9

Black

17,251

100.0

65.6

23.8

10.6

Hispanic

19,760

100.0

68.8

21.7

9.5

Asian

7,317

100.0

81.2

16.8

2.0

American Indian or Alaska Native

943

100.0

65.9

21.9

12.2

Native Hawaiian or Other Pacific Islander

408

100.0

68.2

27.0

4.8

White

86,004

100.0

88.1

10.1

1.9

Two or More Races

1,999

100.0

80.7

16.8

2.5

Disabled, Aged 25 to 64

10,818

100.0

67.6

21.2

11.2

Not Disabled, Aged 25 to 64

79,238

100.0

81.5

14.8

3.7

Not Applicable (Not Aged 25 to 64)

43,626

100.0

85.3

11.4

3.4

Income Was About the Same Each Month

107,176

100.0

83.3

12.8

4.0

Income Varied Somewhat From Month to Month

21,599

100.0

76.1

19.2

4.6

Income Varied a Lot From Month to Month

4,907

100.0

69.5

22.2

8.3

Characteristic
All
Family Income

Education

Age Group

Race/Ethnicity

Disability Status

Monthly Income Volatility

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 71

G.1 Fully Banked, Underbanked, and Unbanked Rates by Household Characteristics, 2023 (continued)
All Households, Row Percent
Number of
Households (1000s)

Percent of
Households

Fully Banked

Underbanked

Unbanked

Employed

82,738

100.0

81.7

15.5

2.8

Unemployed

2,881

100.0

70.5

16.3

13.2

Not in Labor Force

48,063

100.0

82.1

11.8

6.1

Homeowner

88,566

100.0

87.8

10.6

1.6

Non-Homeowner

45,117

100.0

69.4

21.2

9.4

Married Couple

62,074

100.0

86.1

12.3

1.6

Unmarried Female-Householder Family

15,244

100.0

68.9

22.6

8.5

Unmarried Male-Householder Family

7,276

100.0

73.4

20.3

6.4

Female-Householder Nonfamily

25,001

100.0

82.9

11.8

5.3

Male-Householder Nonfamily

23,808

100.0

79.4

14.3

6.3

NA

NA

NA

NA

NA

U.S.-Born

113,192

100.0

84.0

12.5

3.5

Foreign-Born Citizen

11,667

100.0

75.8

20.4

3.8

Foreign-Born Noncitizen

8,823

100.0

58.1

27.6

14.3

Metropolitan Area

115,200

100.0

81.7

14.2

4.1

Not in Metropolitan Area

17,402

100.0

81.3

13.9

4.8

Not Identified

1,080

100.0

77.8

18.4

3.8

Northeast

23,234

100.0

82.1

14.0

3.9

Midwest

28,736

100.0

83.7

12.5

3.8

South

51,936

100.0

79.6

15.3

5.1

West

29,777

100.0

82.6

14.0

3.4

Characteristic
Employment Status

Homeownership

Household Type

Other
Citizenship and Place of Birth

Metropolitan and Nonmetropolitan Status

Geographic Region

Note: The underbanked definition is based on the following nonbank financial services: nonbank money orders, nonbank check cashing, nonbank international remittances,
rent-to-own services, payday loans, pawn shop loans, auto title loans, and tax refund anticipation loans. Underbanked and fully banked rates in 2023 are not directly
comparable to those in 2021 because of changes to the question on tax refund anticipation loans. Row percentages sum to 100. NA indicates that the sample size is too small to
produce a precise estimate.

72 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

G.2 Fully Banked, Underbanked, and Unbanked Rates by State, 2023
All Households, Row Percent
Number of Households
(1000s)

Percent of Households

Fully Banked

Underbanked

Unbanked

133,682

100.0

81.6

14.2

4.2

AL

2,249

100.0

79.6

15.2

5.2

AK

260

100.0

81.3

16.5

2.2

AZ

2,861

100.0

81.8

15.2

3.0

AR

1,315

100.0

77.4

16.1

6.4

CA

14,007

100.0

82.4

13.3

4.3

CO

2,468

100.0

85.7

13.2

1.1

CT

1,430

100.0

83.4

13.7

2.9

DE

416

100.0

84.4

12.1

3.5

DC

338

100.0

75.8

17.0

7.2

FL

9,247

100.0

82.0

14.8

3.2

GA

4,308

100.0

75.8

17.1

7.0

HI

509

100.0

83.0

13.5

3.5

ID

761

100.0

79.8

17.6

2.5

IL

5,221

100.0

80.1

13.2

6.6

IN

2,799

100.0

81.4

13.8

4.8

IA

1,357

100.0

87.9

10.5

1.6

KS

1,159

100.0

82.0

14.7

3.4

KY

1,835

100.0

83.1

11.1

5.8

LA

1,934

100.0

77.0

15.0

8.0

ME

641

100.0

83.3

14.1

2.6

MD

2,312

100.0

84.3

12.3

3.4

MA

2,821

100.0

84.4

12.9

2.8

MI

4,161

100.0

85.0

11.8

3.2

MN

2,405

100.0

90.4

7.8

1.7

MS

1,184

100.0

71.8

18.8

9.4

MO

2,532

100.0

78.9

17.7

3.4

MT

476

100.0

85.1

12.9

2.0

NE

821

100.0

86.1

11.3

2.5

NV

1,272

100.0

81.6

12.3

6.1

NH

577

100.0

90.2

8.7

1.1

NJ

3,478

100.0

78.0

17.3

4.7

NM

845

100.0

73.8

20.8

5.3

NY

8,163

100.0

79.5

15.4

5.1

Geography
All
State

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 73

G.2 Fully Banked, Underbanked, and Unbanked Rates by State, 2023 (continued)
All Households, Row Percent
Number of Households
(1000s)

Percent of Households

Fully Banked

Underbanked

Unbanked

NC

4,413

100.0

84.4

12.1

3.5

ND

328

100.0

84.9

13.4

1.7

OH

4,993

100.0

83.0

12.8

4.2

OK

1,624

100.0

75.6

18.1

6.2

OR

1,752

100.0

84.7

13.3

2.0

PA

5,399

100.0

85.7

11.3

3.0

RI

443

100.0

83.3

13.8

2.9

SC

2,303

100.0

80.4

14.3

5.3

SD

382

100.0

88.5

7.7

3.8

TN

2,992

100.0

80.8

13.6

5.7

TX

11,226

100.0

75.0

18.5

6.5

UT

1,203

100.0

86.1

12.8

1.2

VT

282

100.0

88.8

10.2

0.9

VA

3,482

100.0

86.6

12.5

0.9

WA

3,120

100.0

82.8

15.4

1.8

WV

756

100.0

81.7

14.0

4.3

WI

2,576

100.0

88.0

10.0

2.0

WY

244

100.0

83.0

15.2

1.8

Geography

Note: The underbanked definition is based on the following nonbank financial services: nonbank money orders, nonbank check cashing, nonbank international remittances,
rent-to-own services, payday loans, pawn shop loans, auto title loans, and tax refund anticipation loans. Underbanked and fully banked rates in 2023 are not directly comparable
to those in 2021 because of changes to the question on tax refund anticipation loans. Row percentages sum to 100.

74 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

G.3 Fully Banked, Underbanked, and Unbanked Rates by MSA, 2023
All Households, Row Percent
Number of
Households (1000s)

Percent of
Households

Fully Banked

Underbanked

Unbanked

133,682

100.0

81.6

14.2

4.2

426

100.0

78.6

17.8

3.6

Atlanta-Sandy Springs-Roswell, GA~

2,474

100.0

77.4

16.6

6.0

Austin-Round Rock, TX

1,111

100.0

75.1

22.7

2.2

Baltimore-Columbia-Towson, MD

1,095

100.0

82.1

14.3

3.5

Birmingham-Hoover, AL

742

100.0

82.2

13.8

4.0

Boise City, ID

359

100.0

78.1

20.8

1.0

1,986

100.0

83.7

13.4

2.9

98

100.0

87.1

12.2

0.7

Charlotte-Concord-Gastonia, NC-SC~

1,404

100.0

86.5

11.6

2.0

Chicago-Naperville-Elgin, IL-IN-WI

3,837

100.0

81.1

14.3

4.7

Cincinnati, OH-KY-IN~

716

100.0

80.7

12.7

6.6

Cleveland-Elyria, OH

1,027

100.0

84.3

10.2

5.4

980

100.0

76.8

16.0

7.2

Dallas-Fort Worth-Arlington, TX~

2,350

100.0

79.0

16.3

4.7

Denver-Aurora-Lakewood, CO

1,162

100.0

86.0

14.0

–

Detroit-Warren-Dearborn, MI

1,936

100.0

81.8

13.2

5.0

Fargo, ND-MN

77

100.0

83.0

17.0

–

Greenville-Anderson-Mauldin, SC~

400

100.0

81.5

14.7

3.8

3,277

100.0

73.5

17.1

9.4

Indianapolis-Carmel-Anderson, IN~

909

100.0

75.8

18.9

5.2

Jackson, MS~

293

100.0

81.2

14.8

4.0

Kansas City, MO-KS~

784

100.0

81.5

17.7

0.8

Las Vegas-Henderson-Paradise, NV

960

100.0

82.8

11.0

6.2

Little Rock-North Little Rock-Conway, AR

325

100.0

81.6

12.5

6.0

4,568

100.0

82.2

13.2

4.5

Louisville/Jefferson County, KY-IN~

582

100.0

82.8

11.8

5.4

Manchester-Nashua, NH~

184

100.0

91.2

8.8

–

Memphis, TN-MS-AR~

519

100.0

66.8

18.0

15.2

2,584

100.0

78.0

18.0

4.0

730

100.0

88.5

8.0

3.4

1,638

100.0

89.5

9.3

1.3

Nashville-Davidson-Murfreesboro-Franklin, TN~

927

100.0

92.2

4.7

3.0

New Orleans-Metairie, LA~

538

100.0

76.9

13.1

9.9

Geography
All
MSA
Albuquerque, NM

Boston-Cambridge-Newton, MA-NH~
Burlington-South Burlington, VT~

Columbus, OH~

Houston-The Woodlands-Sugar Land, TX~

Los Angeles-Long Beach-Anaheim, CA

Miami-Fort Lauderdale-West Palm Beach, FL
Milwaukee-Waukesha-West Allis, WI
Minneapolis-St. Paul-Bloomington, MN-WI~

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 75

G.3 Fully Banked, Underbanked, and Unbanked Rates by MSA, 2023 (continued)
All Households, Row Percent
Number of
Households (1000s)

Percent of
Households

Fully Banked

Underbanked

Unbanked

8,161

100.0

78.2

16.4

5.4

Oklahoma City, OK

637

100.0

79.8

14.7

5.5

Omaha-Council Bluffs, NE-IA

466

100.0

87.7

10.2

2.1

Orlando-Kissimmee-Sanford, FL

1,360

100.0

88.1

11.4

0.5

Philadelphia-Camden-Wilmington, PA-NJ-DE-MD

2,455

100.0

84.1

12.3

3.7

Phoenix-Mesa-Scottsdale, AZ

1,946

100.0

82.7

14.7

2.5

Pittsburgh, PA

1,139

100.0

85.4

10.1

4.5

268

100.0

89.3

10.7

–

1,036

100.0

85.9

12.4

1.8

Providence-Warwick, RI-MA~

669

100.0

85.8

11.5

2.7

Richmond, VA~

633

100.0

88.8

9.7

1.5

1,490

100.0

79.2

16.4

4.4

781

100.0

87.7

9.9

2.4

1,336

100.0

79.6

16.9

3.5

Salisbury, MD-DE~

237

100.0

77.9

6.9

15.2

Salt Lake City, UT~

533

100.0

85.2

12.7

2.2

San Antonio-New Braunfels, TX

1,057

100.0

77.8

18.6

3.5

San Diego-Carlsbad, CA

1,213

100.0

87.4

9.9

2.8

San Francisco-Oakland-Hayward, CA

1,916

100.0

82.0

13.7

4.3

San Jose-Sunnyvale-Santa Clara, CA

831

100.0

83.1

14.1

2.7

1,669

100.0

82.8

16.0

1.2

154

100.0

86.0

11.1

2.9

1,500

100.0

76.9

21.4

1.7

Urban Honolulu, HI

348

100.0

82.0

14.3

3.7

Virginia Beach-Norfolk-Newport News, VA-NC~

694

100.0

80.1

18.7

1.2

2,442

100.0

86.0

12.5

1.5

312

100.0

81.3

17.1

1.6

Geography
New York-Newark-Jersey City, NY-NJ-PA~

Portland-South Portland, ME~
Portland-Vancouver-Hillsboro, OR-WA

Riverside-San Bernardino-Ontario, CA
Sacramento-Roseville-Arden-Arcade, CA
St. Louis, MO-IL~

Seattle-Tacoma-Bellevue, WA
Sioux Falls, SD
Tampa-St. Petersburg-Clearwater, FL

Washington-Arlington-Alexandria, DC-VA-MD-WV~
Wichita, KS~

Note: The underbanked definition is based on the following nonbank financial services: nonbank money orders, nonbank check cashing, nonbank international remittances,
rent-to-own services, payday loans, pawn shop loans, auto title loans, and tax refund anticipation loans. Underbanked and fully banked rates in 2023 are not directly comparable
to those in 2021 because of changes to the question on tax refund anticipation loans. Row percentages sum to 100. The tilde symbol indicates areas with geographic boundary
changes between the 2013 and 2015 surveys; see Appendix 1 (FDIC Technical Notes) for details. The dash symbol indicates an estimate of zero; the population proportion may be
slightly greater than zero.

76 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

G.4 Distributions of Household Characteristics Among Fully Banked, Underbanked, and Unbanked Households, 2023
All Households, Column Percent
Characteristic

All

Fully Banked

Underbanked

Unbanked

133,682

109,085

18,958

5,640

100.0

100.0

100.0

100.0

Less Than $15,000

8.2

6.2

9.8

42.5

$15,000 to $30,000

11.4

10.1

15.1

24.3

$30,000 to $50,000

17.0

16.2

21.3

18.0

$50,000 to $75,000

17.9

18.1

19.4

7.5

At Least $75,000

45.5

49.4

34.3

7.9

No High School Diploma

7.4

5.2

12.0

34.6

High School Diploma

24.2

23.0

27.4

37.5

Some College

27.5

27.3

30.4

19.8

College Degree

40.9

44.5

30.1

8.0

15 to 24 Years

4.7

4.2

6.8

6.6

25 to 34 Years

15.9

15.0

19.7

19.4

35 to 44 Years

17.4

17.0

18.9

19.5

45 to 54 Years

16.2

15.9

18.0

16.6

55 to 64 Years

17.9

17.9

17.2

18.5

65 Years or More

28.0

29.9

19.3

19.4

Black

12.9

10.4

21.7

32.3

Hispanic

14.8

12.5

22.6

33.4

Asian

5.5

5.4

6.5

2.6

American Indian or Alaska Native

0.7

0.6

1.1

2.0

Native Hawaiian or Other Pacific Islander

0.3

0.3

0.6

0.4

White

64.3

69.4

45.7

28.4

Two or More Races

1.5

1.5

1.8

0.9

Disabled, Aged 25 to 64

8.1

6.7

12.1

21.5

Not Disabled, Aged 25 to 64

59.3

59.2

61.8

52.5

Not Applicable (Not Aged 25 to 64)

32.6

34.1

26.1

26.0

Income Was About the Same Each Month

80.2

81.8

72.3

75.1

Income Varied Somewhat From Month to Month

16.2

15.1

21.9

17.7

Income Varied a Lot From Month to Month

3.7

3.1

5.8

7.2

Number of Households (1000s)
Percent of Households
Family Income

Education

Age Group

Race/Ethnicity

Disability Status

Monthly Income Volatility

2023 FDIC National Survey of Unbanked and Underbanked Households | APPENDIX TABLES | 77

G.4 Distributions of Household Characteristics Among Fully Banked, Underbanked, and Unbanked Households, 2023 (continued)
All Households, Column Percent
Characteristic

All

Fully Banked

Underbanked

Unbanked

Employed

61.9

62.0

67.6

41.4

Unemployed

2.2

1.9

2.5

6.8

Not in Labor Force

36.0

36.2

29.9

51.9

Homeowner

66.3

71.3

49.6

24.9

Non-Homeowner

33.7

28.7

50.4

75.1

Married Couple

46.4

49.0

40.3

18.0

Unmarried Female-Householder Family

11.4

9.6

18.2

22.9

Unmarried Male-Householder Family

5.4

4.9

7.8

8.2

Female-Householder Nonfamily

18.7

19.0

15.6

23.4

Male-Householder Nonfamily

17.8

17.3

18.0

26.7

Other

0.2

0.2

0.2

0.8

U.S.-Born

84.7

87.2

74.6

69.8

Foreign-Born Citizen

8.7

8.1

12.5

7.9

Foreign-Born Noncitizen

6.6

4.7

12.8

22.3

Metropolitan Area

86.2

86.3

86.2

84.4

Not in Metropolitan Area

13.0

13.0

12.8

14.9

Not Identified

0.8

0.8

1.0

0.7

Northeast

17.4

17.5

17.2

16.0

Midwest

21.5

22.0

18.9

19.6

South

38.9

37.9

41.9

46.7

West

22.3

22.6

22.0

17.8

Employment Status

Homeownership

Household Type

Citizenship and Place of Birth

Metropolitan and Nonmetropolitan Status

Geographic Region

Note: The underbanked definition is based on the following nonbank financial services: nonbank money orders, nonbank check cashing, nonbank international remittances,
rent-to-own services, payday loans, pawn shop loans, auto title loans, and tax refund anticipation loans. Column percentages for each household characteristic sum to 100.

78 | APPENDIX TABLES | 2023 FDIC National Survey of Unbanked and Underbanked Households

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