Support for Trauma-Affected Refugees (STAR) Annual Program Data Points (PDP) Tool and User Guide

Generic Performance Progress Reports

STAR_PDP_Form_USER_GUIDE_10.25.24

Support for Trauma-Affected Refugees (STAR) Annual Program Data Points (PDP) Tool and User Guide

OMB: 0970-0490

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OMB Control Number: 0970-0490

Expiration date: 03/31/2026

Program Data Points (PDP) Form User Guide

OFFICE OF REFUGEE RESETTLEMENT

Division of Refugee Health

Support for Trauma-Affected Refugees (STAR)


PAPERWORK REDUCTION ACT (PRA) OF 1995 (Public Law 104-13) STATEMENT OF PUBLIC BURDEN: The purpose of this information collection is to measure how the STAR program is achieving the goal of sustained psychosocial well-being of ORR-eligible clients whose experience of trauma is impeding their ability to function effectively at home, school, work and/or in social settings. Public reporting burden for this collection of information is estimated to average 15 hours per grantee, including the time for reviewing instructions, gathering and maintaining the data needed, and reviewing the collection of information. This collection of information is required to retain a benefit (Immigration and Nationality Act (INA)). An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information subject to the requirements of the PRA of 1995, unless it displays a currently valid OMB control number. If you have any comments on this collection of information, please contact Maggie Barnard at [email protected]














OVERVIEW:

ORR requires all Support for Trauma-Affected Refugees (STAR) Program recipients to report non-PPI, aggregate and client-level STAR client data. Recipients must submit their data in the STAR–Program Data Points (STAR-PDP) form located in the ORR Refugee Arrivals Data System (RADS). Recipients who receive multiple funding sources to implement programs serving trauma-affected refugees should only report data for clients who are eligible for ORR services and are served with full or partial STAR funding, referred to hereafter as “clients”. Recipients must report data for new and continuing clients.


Recipients must submit the STAR-PDP form annually, along with their second semi-annual Performance Progress Report (PPR) every program year of the 4-year project period. The STAR-PDP Form reporting period covers the 12-month program year.

For more information on reporting requirements, please refer to the STAR Notice of Funding Opportunity.

For each data point, please read the corresponding definitions and follow the reporting instructions. ORR will return incorrect or incomplete forms for revision and re-submission.























Assessment Area 1: Core Service Delivery (Data Points 1–14)


-------------------------------SECTION 1: AGGREGATE CLIENT DEMOGRAPHICS (Data Points 1-7)---------------------------


Provide aggregate data for all new and continuing clients served during the reporting period. An enrolled client is an individual who completed intake, was deemed eligible, and the program served the client during the reporting period. Section 1 does not include individual level data.


1a. CLIENT COUNT

1a. Client Count

__ New client

__ Continuing client

__ Closed client



Definitions:

New client: An individual who completed intake, was determined eligible for services, and received services during the reporting period, OR a client who previously exited the program, returned three or more years after exiting, and received services during the current reporting period.


Continuing client: An individual who was enrolled prior to the current reporting period and received services during the current reporting period, OR a client who exited the program, returned earlier than three years (<36 months) after exiting, and received services during the current reporting period. As such, ORR defines a continuing client as an individual who received services during the reporting period, regardless of whether that person continuously received services from the previous year or returned to receive services after a break in accessing services, provided that the “inactive” period lasted less than three years.


Closed client: An individual who exited the program during the current reporting period. ORR defines an individual who has exited the program as a client who completed their service term, officially closed out, are lost to follow up, and/or moved out of the service area.


For example:

In Program Year (PY) 2025, Grantee X enrolled an eligible individual in STAR services. That individual would be counted as a new client. The client continues to receive services the following PY (2026), and therefore would be counted as a continuing client in PY 2026. The client then does not access services in PY 2027 and therefore would neither be reported to ORR nor counted as a client at all in ORR data collection. In PY 2028, the client returns, and Grantee X re-enrolls the client. That individual must be counted as a continuing client.


Reporting:


New and Continuing clients: Indicate the total number of new and continuing clients, respectively, served during the reporting period. The sum of the two unduplicated client counts should equal the number of total clients served during the reporting period.


Closed client: Indicate the total number of new or continuing clients who exited the program during the reporting period.


1b. FAMILY COMPOSITION

1b. Family composition (aggregate):

___ Family unit enrolled in STAR

___ Single enrollment from a family unit

___ Single



Definitions:

Family: Two or more individuals “who reside together and who are related to each other by blood, marriage, adoption” or unmarried partnership.1


Family unit enrolled in STAR: Two or more members of the same family (as defined above) who are enrolled in STAR.


Single enrollment from a family unit: An individual who is part of a family and is enrolled in STAR, but none of their family members are enrolled in STAR.


Single: An individual who does not reside with another individual whom they are related to by blood, marriage, adoption, or unmarried partnership.


Reporting:

Indicate the total number of family units enrolled in STAR, the total number of individuals enrolled in STAR who are part of a family, but their family members are not enrolled in STAR, and the total number of single clients enrolled in STAR. The unduplicated family count should be less than the sum of new and continuing clients in Data Point (DP) 1a.


For example, if an individual has two children and the individual and at least one of the children is enrolled in STAR, this family should be categorized as ‘1’ in the ‘Family unit enrolled in STAR’ category.


If an individual is married with two children and is enrolled in STAR, but neither the spouse nor children are enrolled in STAR, this family should be categorized as ‘1’ in the ‘Single enrollment from a family unit’ category.


2. SEXUAL ORIENTATION (client self-identification)2:


2. Sexual orientation (client self-identification) (aggregate):

___ Bisexual

___ Gay or Lesbian

___ Straight/Heterosexual

___ Unknown

___ Other: Specify_____

___ N/A: Client under age 11


Definitions:

Bisexual: Client who self-identifies as bisexual.


Gay: Client who self-identifies as gay.


Lesbian: Client who self-identifies as lesbian.


Queer: Client who self-identifies as queer.


Straight/Heterosexual: Client who self-identifies as straight or heterosexual.


Unknown: Client sexual orientation is unknown or chooses not to disclose.


Other: Client who self-identifies as a member of another group.


N/A: Client under age 11: Typically, it is not recommended to ask children under 11 their sexual orientation. Use cultural and developmentally appropriate judgment when administering this question.3


Reporting:

Indicate the total number of new and continuing clients who self-identify within each category. These counts should be unduplicated. The unduplicated total should equal the sum of new and continuing clients in Data Point (DP) 1a.



3. LANGUAGE OF PREFERENCE:

3. Client language of preference (aggregate):

___ Language 1:

___ Language 2:

___ Language 3:

___ Language 4: …


Definition:

Language of preference: The language that staff and interpreters use to communicate during assessments and service provision.


Reporting:

Report the total number of preferred languages. If a client speaks multiple languages, and staff/interpreters use multiple languages (e.g. Arabic and English) to communicate with that client, count only the language preferred by the client. This list is not all-inclusive, please add any language that is not included as an option to the “other” category. Note that some languages have similar names (e.g., Amharic vs. Aramaic) or have an alternate spellings or related dialects (e.g., Dari, Farsi, and Persian).


The unduplicated total should equal the sum of new and continuing clients in Data Point (DP) 1a.


4. EMPLOYMENT STATUS IN THE U.S. AT INTAKE:


4. Employment status in the U.S. at intake (aggregate):

___ Unemployed and not seeking employment

___ Unemployed and seeking employment

___ Employed part-time

___ Employed full-time



Definitions:


Unemployed and not seeking employment: Client who is not working on a part-time nor full-time basis as an employee or contractor and is not actively seeking paid employment, is not self-employed, and does not receive any income from work.


Unemployed and seeking employment: Client who is not currently working on a part-time nor full-time basis as an employee or contractor but is actively seeking employment, is not self-employed, and does not receive any income from work.


Employed part-time: Client who is compensated for work performed on a part-time basis. This includes individuals who are employees, contractors, or self-employed.


Employed full-time: Client who is compensated for work performed on a full-time basis. This includes individuals who are employees, contractors, or self-employed.


Reporting:

Indicate the number of new and continuing clients by employment status category. This count should be unduplicated. Do not include children under age 14 in this category.



5. IMMIGRATION CATEGORY/STATUS AT INTAKE:


5. Immigration category/status at intake (aggregate):

  • Afghan Humanitarian Parolee

  • Afghan Individual with SI/SQ Parole (aka Afghan Special Immigrant Parolee)

  • Afghan Individual with Special Immigrant Conditional Permanent Residence (SI CPR)

  • Amerasian

  • Asylee

  • Cuban and Haitian Entrant

  • Iraqi and Afghan Special Immigrant Visa Holder (SIV)

  • Legal Permanent Resident (LPR)

  • Refugee

  • Special Immigrant Juvenile (SIJ)

  • Ukrainian Humanitarian Parolee

  • Victim of human trafficking

  • Other at intake:

Please specify________________



Definitions:

Afghan Humanitarian Parolee: Citizens or nationals of Afghanistan paroled into the United States between July 31, 2021 and September 30, 2023. Additionally, a spouse or child of any Afghan humanitarian parolee described above, who is paroled into the United States after September 30, 2023.


Afghan Individual with SI/SQ Parole (aka Afghan Special Immigrant Parolee): An individual who is a national of Afghanistan paroled into the United States for their service to the U.S. government.


Afghan Individual with Special Immigrant Conditional Permanent Residence (SI CPR): An individual who is a national of Afghanistan who is a conditional permanent resident and will become a SI legal permanent resident once the temporary conditions of immigration status are removed.


Amerasian: Certain Amerasians from Vietnam who are admitted to the United States as immigrants pursuant to § 584 of the Foreign Operations, Export Financing, and Related Programs Appropriations Act, 1988 (as contained in § 101(e) of Public Law 100-202), as amended (8 U.S.C. § 1101 note).


Asylee: An individual who filed for asylum at a port of entry into the U.S. or after entering the U.S. and was granted asylum.


Cuban/Haitian Entrant: An individual granted parole status as a Cuban/Haitian Entrant (Status Pending) or granted any other special status subsequently established under the immigration laws for nationals of Cuba or Haiti, regardless of the status of the individual at the time assistance or services are provided; A national of Cuba or Haiti who was paroled into the United States and has not acquired any other status under the INA and with respect to whom a final, non-appealable, and legally enforceable order of removal, deportation or exclusion has not been entered; A national of Cuba or Haiti who is the subject of removal, deportation or exclusion proceedings under the INA and with respect to whom a final, non-appealable, and legally enforceable order of removal, deportation or exclusion has not been entered; A national of Cuba or Haiti who has an application for asylum pending with DHS/USCIS or Department of Justice (DOJ)/EOIR and (for all above) with respect to whom a final, non-appealable, and legally enforceable order of removal, deportation or exclusion has not been entered


Legal Permanent Resident (LPR): An individual who was granted the privilege of residing permanently in the U.S. as an immigrant. Other names for LPR include "Permanent Resident Alien," "Resident Alien Permit Holder," and "Green Card Holder." Only LPRs who were previously a refugee, asylee, or Cuban/Haitian entrant are eligible for ORR services.


Refugee: An individual who was granted refugee status before entering the U.S. and was admitted to the U.S. as a refugee under sections 207 or 212(d)(5) of the Immigration and Nationality Act.


Special Immigrant Juvenile (SIJ): An individual who is an undocumented immigrant under the age of 21 who was abused, neglected, or abandoned by one or both parents, and possesses a valid juvenile court order issued by a state court in the United States.


Special Immigrant Visa Holder (SIV): An individual who is a national of Afghanistan or Iraq, provided faithful and valuable service to the U.S. government, while employed by or on behalf of the U.S. government, experienced an ongoing serious threat as a consequence of that employment, and was granted an immigrant visa to enter the U.S. While an SIV holder is an LPR at arrival, for this form, please report that individual as an SIV instead of an LPR.


Ukrainian Humanitarian Parolee: Citizens or nationals of Ukraine and Non-Ukrainian individuals that habitually resided in Ukraine, who the Department of Homeland Security (DHS) has paroled into the United States between February 24, 2022, and September 30, 2024. Additionally, the spouse or child of any Ukrainian Humanitarian Parolee described above who is paroled into the United States after September 30, 2024.


Victim of Trafficking: Victims of a severe form of trafficking in persons per the Victims of Trafficking and Violence Protection Act of 2000, Pub. L. No. 106-386, as amended, 22 U.S.C. § 7105(b) (1) (A) and (C).


Reporting:

All clients must hold one of the immigration statuses listed above to be eligible for the STAR program. Please see Policy Letter 16-01 for the most updated list of eligible populations.


Report the client’s immigration status at intake. Select the most recent category/status for each client at intake. For example, a refugee generally becomes an LPR after one year and would be listed as an LPR if he or she were an LPR at intake. Do not report a client’s immigration status based on their marital status. For example, if the client acquired LPR through marriage to a U.S. citizen, that client’s status should be reported as LPR. Do not report that client as “Other” or describe the client as, “Spouse of U.S. citizen”, which is not an official immigration status. The unduplicated total should equal the sum of new and continuing clients in Data Point (DP) 1a.


6. LENGTH OF TIME IN THE U.S. AT INTAKE:


6. Length of time in the U.S. at intake:

___ <1 year

___ 1-2 years

___ 3-5 years



Definitions:

Length of time in the U.S. at intake: The number of days, months, or years the client has lived in the United States with ORR eligible status until the time of intake. The duration of time should be counted as < 1 year if the client has lived in the U.S. for less than 365 days; 1-2 years if the client has lived in the U.S. for 365 days to 730 days; 3-5 years if the client has lived in the U.S. for 731 days to 1825 days.


Reporting:

Indicate the number of new and continuing clients according to age range. This count should be unduplicated.


7. TRAUMA EXPOSURE:


7. Type of trauma exposure (aggregate - include all that apply):

___ Physical violence

___ Psychological violence

___ Sexual violence

___ Deprivation of basic needs

___ Forced labor

___ Domestic violence/abuse

___ Gender-based violence

___ Threats

___ Kidnapping or disappearances

___ Environmental/community exposure to trauma

___ Other



Before entering Data Indicator 7, please read the definitions below carefully, as each includes sub-categories. For example, rape is included within the ‘sexual violence’ category and lack of medical care is included within the ‘deprivation of basic needs’ category.


Note: This list is not exhaustive; rather, it provides examples of various types of traumatic events and/or circumstances.


Definitions:

Client: An individual who is determined eligible for services based on direct exposure to trauma, including witnessing trauma or living in a community with exposure to trauma.


Physical violence: Any traumatic event causing physical harm. Examples include combat wounds, strangulation, hitting, kicking, punching or blows with objects (e.g., rifle butts, whips, straps, or heavy sticks). The act may or may not have resulted in a physical injury.


Psychological violence: Any traumatic event causing psychological harm, including the use of varied tactics to inflict pain and suffering. Examples include simulated execution; attempts to disorient the person; verbal abuse; waterboarding; forcing an individual to kill or harm another; witnessing the killing of family or community members; witnessing any physical, mental, or sexual harm to others; the use of humiliation; or the use of psychotropic or other drugs to force compliance and cause distress or disrupt the senses or personality.


Sexual violence: Forced touching or performance of specific sexual acts with another person or with inanimate or animate objects. Examples include rape by someone of the opposite or same sex; sexual threats and other forms of sexual harassment; touching certain parts of the body as a form of sexual molestation; forced viewing of or exposure to sexual acts or content; exposure of genitals or other private body parts to cause humiliation.


Deprivation of basic needs: Denial or lack of food, water, sleep, medication/medical care, shelter, education/school attendance, safety/security or personal hygiene; prolonged detention and isolation; or solitary confinement.


Forced labor: Work that is performed involuntarily and under the menace of any penalty such as destitution, detention, violence including death or other forms of extreme hardship to either themselves or members of their families.


Domestic violence: Physical, psychological and/or sexual violence between any two people within a household, including abuse and neglect. This includes child or elder abuse and neglect.


Gender-based violence: Cruel, inhuman, or degrading treatment, threats or punishment based on traditional gender expectations and roles, including coercion, manipulation, female genital mutilation, forced marriage, forced pregnancy; and coerced sterilization (for all genders).


Threats: The use of threats (with or without death threats) against the individual, the individual’s family, and/or the individual’s friends and colleagues.


Kidnapping and disappearances: Kidnapping of the individual and/or the kidnapping/disappearances of that individual’s loved ones (family, friends, and others) or forced separation from loved ones.


Environmental/community exposure: Experienced living conditions impacted by violence, atrocities, natural disaster, or other dangers that undermine the sense of safety, security, interpersonal attachment, and functioning.


Other: Before selecting this category, please check whether the type of trauma you are attempting to report is not described in the above categories, which we have tried to make as broad and inclusive as possible. Select this category only if the type of trauma you are attempting to report is not listed above and specify the traumatic event and/or circumstance.


Reporting:

Report the aggregate total of self-reported client exposure by category/ies for new and continuing clients. A client may report multiple types of trauma exposure. If clients report trauma that cannot be categorized into any of the types listed, please specify the type(s) within “Other”. The unduplicated total should be greater than or equal to the sum of new and continuing clients in Data Point (DP) 1a.


-----------SECTION 2: INDIVIDUAL CLIENT DEMOGRAPHICS AND OUTCOMES (Data Points 8-14)------------

OVERVIEW:

Client-level data allows for correlational analysis about the STAR Program’s overall impact. Because aggregate data is sensitive to outliers, client-level outcome and demographic data provides a more connected, holistic picture of clients’ experiences in STAR and allows for detailed outcome sharing among grant recipients and across the program overall. ORR anticipates that the holistic services provided to trauma-affected refugees will lead to an increase in psychosocial well-being among individuals and families served by STAR. However, ORR recognizes that several factors which influence client well-being may not be in a clients’ nor service providers’ control; new traumatic experiences may occur over time, and some clients’ services and benchmarks may fluctuate during the reporting period. These indicators can help assess individual and overall program impact and will not necessarily reflect negatively on grant recipient program performance reviews.

Complete data points 8-14 for EACH enrolled client. The total number of individual responses recorded in this section should equal the new and nontinuing client count in DP1a. If the client is a child and is unable to provide this information, the child’s parent or guardian may provide the information.


8. DATE OF ENROLLMENT:


  1. Date client enrolled in STAR program: __________________________


Reporting:

Enter the date the client was enrolled in the STAR program. Date of enrollment may be prior to the current reporting period if the client is a continuing client.


9. DATE CLIENT CASE CLOSED:


  1. Date client case is closed (if applicable):__________________________


Reporting:

Enter the date the client’s case was closed from the STAR program. If the client has not yet exited the program, leave blank and proceed to question 10.


10. AGE AT INTAKE

10. Age at intake (Select one):

  • Under 5 years

  • 5 – 17 years

  • 18 – 24 years

  • 25 - 44 years

  • 45 – 64 years

  • 65 years and over


Definitions:

Age at intake: The client’s age when they entered the STAR program. If the client is a child and is unable to provide this information, the child’s parent or guardian may provide the information.


Reporting:

Select the age range that contains the client’s age.



11. GENDER IDENTITY:


11. Gender identity (Select one):

  • Female

  • Male

  • Nonbinary

  • Transgender

  • Unknown

  • Other: Specify_____



Definitions:

Female: Client who identifies as female.


Male: Client who identifies as male.


Nonbinary: Client who identifies as nonbinary.


Transgender: Client who identifies as transgender.


Unknown: Client sexual orientation is unknown or chooses not to disclose.


Other: Client who identifies as any other gender identity not specified above, is unknown, or chooses not to disclose.


Reporting:

Report the client’s self-identified gender identity. Select one per client. If the client is <11 years of age, the child’s parent or guardian may provide the information. If the child is > 11 years, use culturally and developmentally appropriate language if/when collecting this information from the child or adolescent.4



12. COUNTRY OF ORIGIN:


  1. Country of origin (select one):

  • Country 1:

  • Country 2:

  • Country 3:

  • Country 4: …



Definition:

Country of origin: The country that is self-reported by a client as their homeland. A client’s country of origin may be different from that client’s country of birth, nationality, or country of residence prior to coming to the U.S. For example, report Somalia as the country of origin for a Somali refugee who was born and lived in Kenya but reports Somalia as their country of origin.


Reporting:

List the country of origin reported by new and continuing clients. These numbers should be unduplicated. Include territories, autonomous regions, and states not universally recognized as sovereign (e.g., Tibet, Palestine, etc.). The “other” option should not be used for this data point. If documentation is not available, then make the determination based on what the client reported.


13. ACTIVITIES/SERVICES CLIENT RECEIVED TO DATE:


  1. Activities/services client received to date (select all that apply):


MENTAL HEALTH AND PSYCHOSOCIAL SUPPORT

  • Individual therapy

  • Family therapy

  • Group therapy

  • Family-strengthening interventions

  • Support groups

  • Other: Specify______


PHYSICAL HEALTH

  • Medical services

  • Other: Specify______


SOCIOECONOMIC

  • Childcare services

  • Emergency assistance

  • Employment services

  • Housing services

  • Vocation/education

  • Other: Specify_____



Definitions:

Individual Therapy: “Treatment of psychological problems that is conducted on a one-to-one basis. One therapist sees one client at a time, tailoring the process to their unique needs in the exploration of contributory factors and alleviation of symptoms."5


Family Therapy: “A form of psychotherapy that focuses on the improvement of interfamilial relationships and behavioral patterns of the family unit as a whole, as well as among individual members and groupings, or subsystems, within the family.5


Group Therapy: “Treatment of psychological problems in which two or more participants interact with each other on both an emotional and a cognitive level in the presence of one or more psychotherapists who serve as catalysts, facilitators, or interpreters.”5


Family-strengthening Interventions: “An evidence-based intervention taught by a trained professional that promotes healthy family dynamics.5


Support Groups: “A group similar in some ways to a self-help group in that members who share a problem come together to provide help, comfort, and guidance. A primary distinguishing feature of support groups is in their leadership: a professional or agency-based facilitator who often does not share the problem of members.”5


Medical Services: Includes both primary and specialty care services. Primary care services are “health services that cover a range of prevention, wellness, and treatment for common illnesses. Primary care providers include doctors, nurses, nurse practitioners, and physician assistants.”6 Specialty care services are “health services that focus on a specific area of medicine or a group of patients with specific types of symptoms and conditions. Specialty care providers include doctors as well as other specialists such as nurses and physical therapists.”7 Include referrals to Early Intervention programs for young children needing developmental assessment and services.


Childcare Services: Services to provide linkages and referrals to childcare. If both the parent/guardian and child are clients, this service should be reported “Childcare services” for the parent/guardian and as “Vocation/Education” for the child.


Emergency Assistance: In-kind or monetary assistance provided to clients who are at risk of homelessness, food insecurity or lack of essential supplies for infants or children or other personal hygiene needs (e.g. diapers/wipes, school supplies, feminine hygiene products).


Employment Services: Services to procure and stabilize client employment or help the client become more employable, self-sufficient, and productive. This includes assessing the individual’s ability to secure and retain employment based on individual circumstances and whether they have the skills or resources needed to become financially independent.


Housing Services: Services to provide linkages and referrals to obtain “stable, affordable, and accessible housing.”8


Vocational/education: Services to provide linkages to suitable educational resources. This may include technical skills, certifications, or formal educational classes as needed. Services can include assessing the individual’s knowledge and ability to access the type of services they qualify for to meet their needs and goals including work-related ESL, vocational or professional skills training, or career or college counseling, assistance with resume writing or completion of job applications. This should also include tutoring referrals or daycare-12th grade school enrollment assistance for children and adolescents.


Other: Any support service not listed above. Specify the category of support provided.


Note: Program activities increase access to effective, holistic, strengths-based, trauma-informed, culturally and linguistically appropriate care. The agency staff member should assess whether the client has any unresolved needs and, if so, whether the client has the knowledge, skills, and resources to represent themselves or access care and services. Program activities can be a direct service performed or administered by the grant recipient or by their partners with whom they hold a memorandum of understanding (MOU) or contract that outlines service provision; or a referral service administered or performed by an agency that is not a partner of or contracted with the grant recipient directly.


Reporting:

Report all activities a client participated in during the reporting period either on-site/directly or via a referral.


  1. Safety & Wellness benchmarks9

Recipients must report each client’s Safety & Wellness Benchmarks2 scores (located in Appendix A) as determined during the quarterly assessments. Enter the score for EACH client in the following selected categories as scored by the client’s case manager. Consult a licensed clinical staff member for the mental health category as needed. Staff trained in administering the Safety & Wellness Benchmarks are responsible for collecting all Safety & Wellness Benchmarks scores. While ORR strongly recommends case managers collect the seven selected Safety & Wellness Benchmarks category scores as listed in the Safety & Wellness Benchmarks Manual, recipients only need to report three category scores for adults (Mental Health, Relationship Safety, and Self-Efficacy) and two for children (Mental Health and Relationship Safety) within this PDP form. Please review the Safety & Wellness Benchmarks Manual before administering.


Reporting:

For new clients, case managers or licensed clinicians must assess with the Safety & Wellness Benchmarks every quarter until case closure.


Indicate the client’s Safety & Wellness Benchmarks score at intake and during their most recent assessment. If the client has not been enrolled long enough to receive a second assessment, please leave ‘most recent score’ blank. Assess all enrolled clients quarterly and/or at case closure, whichever is sooner.


For continuing clients, use the client’s Safety & Wellness Benchmarks’ intake score entered in the previous year’s PDP Outcomes as their ‘Score at Intake’ for this reporting period.


For adults (ages 18 and up), please report the Mental Health, Relationship Safety, and Self-Efficacy scores.


For children (under age 18), please report the Mental Health and Relationship Safety scores, considering parental report as developmentally appropriate.

  • For children ages 0-5: ORR strongly recommends intake staff/case managers administer the Ages and Stages Questionnaire10 and reference the CDC Developmental Milestones11 to determine the client’s Safety & Wellness Benchmarks scores.

  • For children ages 6-16: ORR strongly recommends intake staff/case managers administer the Pediatric Symptom Checklist (PSC)12 to clients ages 6-10 and the Y-PSC12 to clients ages 11-16 (including self-report) to help determine the client’s Safety & Wellness Benchmarks scores.

  • According to the age-appropriate assessment listed above (Ages and Stages, PSC, or Y-PSC), select a score of “1 – Significant Needs” if the child reached 0-25% of their milestones, “2 – Moderate Needs” if the child reached 25-50%, “3 – Some Need” if the child reached 51-75%, or “4 – Minimal Needs” if the child reached 76-100%.



14a. Mental Health

14a. Score at Intake (select one):

  • 1

  • 1.5

  • 2

  • 2.5

  • 3

  • 3.5

  • 4

  • Not enough information


14a. Most Recent Score (most recent quarter or case closure – select one):

  • 1

  • 1.5

  • 2

  • 2.5

  • 3

  • 3.5

  • 4

  • Not enough information









Mental Health


1

Significant Needs

1.5

2

Moderate Needs

2.5

3

Some Need

3.5

4

Minimal Needs

Youth & Adult

Mental health or substance use issues are interfering with ability to manage day to day functioning, personal safety or safety of others around them; danger to self or others



Youth & Adults

Mental health or substance use issues make it more difficult to function but still able to meet activities of daily living with support; currently in SUDs treatment or recently

sober



Youth & Adults

Able to effectively manage mental health symptoms and stressors so that there is little impact on daily life AND no or rare misuse of substances but does not result in negative consequences



Youth & Adults

Able to effectively manage mental health symptoms and stressors so that there is little to no impact on daily life AND actively taking steps to promote mental health and wellness AND no

substance misuse

Minor

Non-medical/genetic regression or has never reached any developmental milestones; unable to recover from emotional upset appropriate to age

and development



Minor

Non-medical/genetic delays in reaching developmental milestones but no regression and has reached some milestones; difficulty recovering from emotional upset appropriate to age and

development



Minor

Reaching most developmental milestones; can identify strategies to manage emotional upset appropriate to age and

development



Minor

Reaching all developmental milestones; successfully utilizing strategies to manage emotional upset appropriate to age and

development



14b. Relationship Safety


14b. Score at Intake (select one):

  • 1

  • 1.5

  • 2

  • 2.5

  • 3

  • 3.5

  • 4

  • Not enough information


14b.Most Recent Score (most recent quarter or case closure – select one):

  • 1

  • 1.5

  • 2

  • 2.5

  • 3

  • 3.5

  • 4

  • Not enough information










Relationship Safety


1

Significant Needs

1.5

2

Moderate Needs

2.5

3

Some Need

3.5

4

Minimal Needs

Youth & Adults Household and/or relationship is unsafe AND client does

not have current connection to safety resources and/or a safety plan in place; there are significant barriers to client seeking safety


Youth & Adults Household and/or relationship is unsafe AND client has current connection to safety resources and/or a safety plan; there are no significant known barriers to seeking safety


Youth & Adults Household and/ or relationship is

safe; there are some unhealthy patterns of conflict management, communication and/or behaviors


Youth & Adults Household and/ or relationship is

safe; communication patterns and behaviors are healthy and supportive

Minor

Non-medical/genetic regression in behavior and/or has never reached a developmental milestone; unable to recover from emotional upset appropriate to age

and development



Minor

Non-medical/genetic delays in reaching developmental milestones but no regression; difficulty recovering from emotional upset appropriate to age and

development



Minor

Reaching most developmental milestones; can identify strategies to manage emotional upset appropriate to age and

development



Minor

Reaching developmental milestones; successfully utilizing strategies to manage emotional upset appropriate to age and

development



14c. Self-Efficacy – adults only

14c. Score at Intake (select one):

  • 1

  • 1.5

  • 2

  • 2.5

  • 3

  • 3.5

  • 4

  • Not enough information


14c. Most Recent Score (most recent quarter or case closure – select one):

  • 1

  • 1.5

  • 2

  • 2.5

  • 3

  • 3.5

  • 4

  • Not enough information







Self-Efficacy


1

Significant Needs

1.5

2

Moderate Needs

2.5

3

Some Need

3.5

4

Minimal Needs

Unable to try

to overcome

challenges;

needs support

and assistance

in advocating for

needs to be met in

most areas of life;

no knowledge of

personal rights


Tries to overcome

challenges but

inconsistently or

ineffectively; needs

assistance advocating

for many needs to be

met; resources; limited

knowledge of personal

rights


Consistently tries to

overcome challenges;

occasionally needs

assistance advocating

for needs to be met;

knowledge of personal

rights



Able to overcome

most challenges;

able to independently

advocate for needs to

be met; knowledge of

personal rights





Assessment Area 2: Capacity Building (Data Points 15–16)


15. PROFESSIONAL TRAINING AREAS FOR STAFF

  1. Professional training areas for staff

___ Interpretation/translation

___ Mental health

___ Physical/Medical health

___ Social services

___ Family-specific interventions

___ Other: Specify_____



Definitions:

Interpretation /translation: Training provided to staff that assists in identifying, referring, and serving clients with trauma-informed, culturally and linguistically appropriate interpretation and translation. This includes staff training to certify individuals or volunteers to convert spoken or written material from one language (the source language) into a different language (the target language).


Mental health: Training provided to staff to assist in identifying, referring, and serving clients’ mental health needs in a trauma-informed, culturally and linguistically appropriate manner. This includes training to provide or enhance staff skills in mental health and/or behavioral health supports to clients.


Physical/medical health: Training provided to staff to assist in identifying, referring, and serving clients’ physical/medical health needs in a trauma-informed, culturally and linguistically appropriate manner.


Social services: Training provided to staff to assist in identifying, referring, and serving clients’ social service needs in a trauma-informed, culturally and linguistically appropriate manner. This includes training to provide or enhance staff skills in coordinating housing, clothing, employment, education, transportation, case management, or other specific social service issues.


Family-specific interventions: Training provided to staff to increase their comfort and competency in understanding and addressing the needs of the family unit.


Other: Training provided to staff to assist in identifying, referring, and serving individuals in a trauma-informed, culturally and linguistically appropriate manner in any professional service not listed above. Specify the training category.


Reporting:

Combine the number of staff members trained within each training area category during the reporting period. If a profession does not fit into any of the preceding categories, please specify and include a count for each type of profession under “Other.”


Note: ACF does not require tracking of non-ACF funded activities by recipients. Recipients must report only training services pertinent to or related to the ACF-funded STAR Program.



16. COMMUNITY-FACING TRAININGS (BY AUDIENCE TYPE)


  1. Community-facing trainings (by profession/audience type)

___ Community (general)

___ Educators

___ Interpreters/translators

___ Law enforcement

___ Medical providers

___ Mental health providers

___ Social workers (non-clinical)

___ Other: Please specify:_______________



Definitions:

Community: Community members (e.g. refugee or immigrant community leaders)


Educators: Teachers, education administrators, post-secondary faculty and staff, childcare providers, vocational school personnel, or other professionals associated with institutions of learning or education.


Interpreters/Translators: Trained and certified individuals or volunteers who convert spoken or written material from one language (the source language) into a different language (the target language).


Law Enforcement: Police officers, immigration officers, or other professionals employed in some law enforcement capacity.


Medical providers: Nurses (except for psychiatric nurses), physical or occupational therapists, massage therapists, medical doctors (except for psychiatrists), dentists, community health workers, or other medical service providers that specifically address medical or physical issues.


Mental health providers: Psychologists, psychiatrists, clinical social workers (providing explicit mental health treatment), psychiatric nurses, therapists, or other qualified mental health professional that address specific mental health, psychiatric, or psychological issues. This can include behavioral health case managers and peer counselors.


Social workers (non-clinical): Social workers (except for licensed clinical social workers or equivalent who provide explicit mental health treatment), case managers, or other social service providers that address housing, clothing, employment, education, childcare, transportation, case management, or other specific social service issues.


Other: Group not listed. Please specify the audience type.


Reporting:

Combine the number of professionals or community members your program trained within each audience type category during the reporting period. If a profession/audience type does not fit into any of the categories, select “Other” and specify the type and count for each audience.





APPENDIX A: STAR SAFETY & WELLNESS BENCHMARKS2 (Data Point 14)


A developmentally appropriate tool must be used to fully assess children. Please see Appendix C for a full list of screening tools recommended for refugee youth by the NCTSN.









Mental Health


1

Significant Needs

1.5

2

Moderate Needs

2.5

3

Some Need

3.5

4

Minimal Needs

Youth & Adult

Mental health or substance use issues are interfering with ability to manage day to day functioning, personal safety or safety of others around them; danger to self or others



Youth & Adults

Mental health or substance use issues make it more difficult to function but still able to meet activities of daily living with support; currently in SUDs treatment or recently

sober



Youth & Adults

Able to effectively manage mental health symptoms and stressors so that there is little impact on daily life AND no or rare misuse of substances but does not result in negative consequences



Youth & Adults

Able to effectively manage mental health symptoms and stressors so that there is little to no impact on daily life AND actively taking steps to promote mental health and wellness AND no

substance misuse

Minor

Non-medical/genetic regression in behavior and/or has never reached a developmental milestone; unable to recover from emotional upset appropriate to age

and development



Minor

Non-medical/genetic delays in reaching developmental milestones but no regression; difficulty recovering from emotional upset appropriate to age and

development



Minor

Reaching most developmental milestones; can identify strategies to manage emotional upset appropriate to age and

development



Minor

Reaching developmental milestones; successfully utilizing strategies to manage emotional upset appropriate to age and

development













Relationship Safety


1

Significant Needs

1.5

2

Moderate Needs

2.5

3

Some Need

3.5

4

Minimal Needs

Youth & Adults Household and/or relationship is unsafe AND client does

not have current connection to safety resources and/or a safety plan in place; there are significant barriers to client seeking safety


Youth & Adults Household and/or relationship is unsafe AND client has current connection to safety resources and/or a safety plan; there are no significant known barriers to seeking safety


Youth & Adults Household and/ or relationship is

safe; there are some unhealthy patterns of conflict management, communication and/or behaviors


Youth & Adults Household and/ or relationship is

safe; communication patterns and behaviors are healthy and supportive

Minor

Non-medical/genetic regression in behavior and/or in reaching developmental milestones; unable to recover from emotional upset appropriate to age

and development



Minor

Non-medical/genetic delays in reaching developmental milestones but no regression; difficulty recovering from emotional upset appropriate to age and

development



Minor

Reaching most developmental milestones; can identify strategies to manage emotional upset appropriate to age and

development



Minor

Reaching developmental milestones; successfully utilizing strategies to manage emotional upset appropriate to age and

development









Self-Efficacy


1

Significant Needs

1.5

2

Moderate Needs

2.5

3

Some Need

3.5

4

Minimal Needs

Unable to try

to overcome

challenges;

needs support

and assistance

in advocating for

needs to be met in

most areas of life;

no knowledge of

personal rights


Tries to overcome

challenges but

inconsistently or

ineffectively; needs

assistance advocating

for many needs to be

met; resources; limited

knowledge of personal

rights


Consistently tries to

overcome challenges;

occasionally needs

assistance advocating

for needs to be met;

knowledge of personal

rights



Able to overcome

most challenges;

able to independently

advocate for needs to

be met; knowledge of

personal rights













APPENDIX B: LANGUAGE DATA POINTS

Data Point 3 (Language of preference)

Acholi

Albanian

Amharic

Anuak

Arabic

Aramaic

Azerbaijani

Bantu: Ciluba, Tshiluba

Bantu: Kibembe

Bantu: Kikongo

Bantu: Kikuyu

Bantu: Kinyabwisha, Kinyamulenge

Bantu: Kinyarwanda

Bantu: Kirundi

Bantu: Lingala

Bantu: Luganda

Bantu: Runyankole, Nkore

Bantu: Shona

Bantu: Swahili

Bengali

Berber

Bini, Edo

Bosnian

Burmese

Cambodian

Chichewa

Croatian

Dari, Farsi, Persian

Deprecated

Dinka

Dutch

Dzongkha

English

French

Fulah

German

Haitian Creole

Hausa

Hindi

Igbo

Kachin

Karen

Khmer

Kigegere

Konkani

Korean

Kuki-Chin: Hakha Chin, Lai, Siyin, Zo

Kunama

Kurdish

Kyrgyz

Maa, Maasai

Mai-Mai, Maay

Mandarin

Mandé: Mandingo, Mandinka

Mandé: Other

Mandé: Soninke

Mayan: K’iche’, Quiche

Mayan: Kanjobal, Q’anjob’al

Mayan: Kekchi, Q’eqchi

Mayan: Mam

Mayan: Other

Mongolian

Ndebele

Nepali

Oromo

Other

Pashto

Patwa (Patois)

Polish

Portuguese

Punjabi

Rohingya

Romani

Russian

Sango

Serbian

Sinhalese

Somali

Spanish

Tamil

Telugu

Thai

Tibetan

Tigrinya

Turkish

Twi

Ukrainian

Unknown

Urdu

Uzbek

Vietnamese

Wolof

Yoruba

Zaghawa


Data Point 12: Country of Origin

Afghanistan

Albania

Algeria

Andorra

Angola

Antigua and Barbuda

Argentina

Armenia

Australia

Austria

Azerbaijan

Bahamas

Bahrain

Bangladesh

Barbados

Belarus

Belgium

Belize

Benin

Bhutan

Bolivia

Bosnia and Herzegovina

Botswana

Brazil

Brunei Darussalam

Bulgaria

Burkina Faso

Burundi

Cabo Verde

Cambodia

Cameroon

Canada

Central African Republic

Chad

Chile China

Colombia

Comoros

Congo, The Democratic Republic of the

Congo, The Republic of

Costa Rica

Côte D'Ivoire

Croatia

Cuba

Cyprus

Czech Republic

Denmark

Djibouti

Dominican Republic

East Timor (Timor-Leste)

Ecuador

Egypt

El Salvador

Equatorial Guinea

Eritrea

Estonia

Eswatini (Swaziland)

Ethiopia

Fiji

Finland

France

Gabon

Gambia

Georgia

Germany

Ghana

Greece

Grenada

Guatemala

Guinea

Guinea Bissau

Guyana

Haiti

Honduras

Hong Kong

Hungary

Iceland

India

Indonesia

Iran

Iraq

Ireland

Israel

Italy

Jamaica

Japan

Jordan

Kazakhstan

Kenya

Kiribati

Kosovo

Kuwait

Kyrgyzstan

Lao

Latvia

Lebanon

Lesotho

Liberia

Libya

Liechtenstein

Lithuania

Luxembourg

Madagascar

Malawi

Malaysia

Maldives

Mali

Malta

Marshall Islands

Mauritania

Mauritius

Mexico

Micronesia

Moldova

Monaco

Mongolia

Montenegro

Morocco

Mozambique

Myanmar (Burma)

Namibia

Nauru

Nepal

Netherlands

New Zealand

Nicaragua

Niger

Nigeria

North Korea

North Macedonia

Norway

Oman

Pakistan

Palau

Palestine

Panama

Papua New Guinea

Paraguay

Peru

Philippines

Poland

Portugal

Qatar

Romania

Russia

Rwanda

Saint Kitts and Nevis

Saint Lucia

Saint Vincent and the Grenadines

Samoa

San Marino

Sao Tome and Principe

Saudi Arabia

Senegal

Serbia

Seychelles

Sierra Leone

Singapore

Slovakia

Slovenia

Solomon Islands

Somalia

South Africa

South Korea

South Sudan

Spain

Sri Lanka

Sudan

Suriname

Sweden

Switzerland

Syrian Arab Republic

Taiwan

Tajikistan

Tanzania

Tibet

Thailand

Togo

Tonga

Trinidad and Tobago

Tunisia

Turkey

Turkmenistan

Tuvalu

Uganda

Ukraine

United Arab Emirates

United Kingdom

United States of America

Uruguay

Uzbekistan

Vanuatu

Vatican City

Venezuela

Vietnam

Yemen

Zambia

Zimbabwe

APPENDIX C: SCREENING TOOLS FOR CHILDREN AND YOUTH13

African Youth Psychosocial Assessment

Arab Youth Mental Health Scale (AYMHS)

Beck Anxiety Inventory

Beck Depression Inventory

Brief Problem Checklist-Parent Report

Brief Problem Checklist-Youth Report

Child Behavior Checklist (CBCL) 1.5 to 5

Child PTSD Symptoms Scale (CPSS)

Child and Youth Resilience Measure

Child and Youth Resilience Measure-Child Report

Child and Youth Resilience Measure-Youth Report

Children's Depression Inventory (CDI)

Child Depression Inventory-Short Version (CDI-S)

Child PTSD Symptom Scale - Self Report (DSM- IV)

Child trauma screening questionnaire

Children's Revised Impact of Events Scale-8 (CRIES-8)

Clinician Administered PTSD Scale (DSM- IV)

Depression, Anxiety and Stress Scale (DASS)

Depression Self- Rating Scale (DSRS)

Development and Well-Being Assessment (DAWBA)

Global Appraisal of Individual Needs- Short Screener (GAIN-SS)

Harvard Trauma Questionnaire (HTQ)

Hopkins Symptom Checklist-25 (HSCL-25)

Hopkins Symptom Checklist-37 for Adolescents (HSCL-37A)

Kessler 6 (K6) and Kessler (K10)

Mini Neuropsychiatric Interview

New Mexico Refugee Symptom Checklist – 121

Other (please specify)

Parenting Stress Index-4-Short Form (PSI-4-SF)

Patient Health Questionnaire-2 (PHQ-2)

Patient Health Questionnaire-9 (Adolescent Version)

Patient Health Questionnaire-9 (PHQ-9)

Pediatric Symptom Checklist-17 (PSC- 17)

Pediatric Symptom Checklist-35 (PSC- 35)

Post-Migration Living Difficulties

Post-Traumatic Stress Disorder Checklist-Civilian (PCL-C)

Post-Traumatic Stress Symptoms for Children PTSS- C

Post-War Adversity Index

Posttraumatic Diagnostic Scale (PDS)

Psychological Distress Scale (SPDS)

Reactions of Adolescents to Traumatic Stress Questionnaire (RATS)

Refugee Health Screener (RHS-15)

Resiliency Scales for Children and Adolescents (RSCA)

Screen for Child Anxiety Related Emotional Disorders (SCARED)

Semi-Structured Clinical Interview for Children and Adolescents (SCICA)

Strengths and Difficulties Questionnaire (SDQ)

Trauma Symptom Checklist for Children

UCLA Posttraumatic Stress Disorder Reaction Index (DSM-IV)

WHO Well-Being Index (WHO-5)

Youth Self-Report 11-18 (YSR)

APPENDIX D: DATA VALIDATION CHECKS


  • The table below shows which applicable data points should be equal to, greater than or less than the total active client count.

  • Refer to the table below to make sure your counts match ORR guidelines.

  • Reach out to the STAR Project Officer if there will be known discrepancies in your data due to missing information. 


Data Point (DP) 1a: New Clients + Continuing Clients = Total Active Client Count

=


DP2: Sexual Orientation (Self-Identified)

DP3: Language of preference

DP5: Immigration category/status at intake

DP6: Length of time in the U.S. at intake

Total number of entries in Section 2



DP1b: Family composition

DP4: Employment in the U.S. at Intake



DP7: Type of trauma exposure*




*or could potentially be >








1 https://aspe.hhs.gov/reports/family-definitions-programs-policy-0

2 https://www.whitehouse.gov/wp-content/uploads/2023/01/SOGI-Best-Practices.pdf

3 https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9196694/

4 https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9196694/

9 ORR acknowledges the International Rescue Committee’s Safety and Wellness Case Management Working Group who developed the original Safety & Wellness Benchmarks and approved adaptation for its use in STAR.

10 Ages and Stages Questionnaire: https://agesandstages.com/

13 National Child Traumatic Stress Network. (2020). Measures that are Appropriate for Refugee Children and Families. https://www.nctsn.org/resources/measures-are-appropriate-refugee-children-and-families

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October 2024

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