CBP Home_Departing Traveler_Submit Intent to Depart

CBP Home
Departing Traveler > Submit Intent to Depart
I-94 Exit Process for Departing Travelers
Complete Workflows
This presentation outlines functionalities in the
Departing Traveler > Submit Intent to Depart
workflows.

Context
• This presentation outlines possible scenarios and workflows in
Departing Traveler > Submit Intent To Depart
• Mockups in Figma:
• DT > SITD:
https://www.figma.com/design/LKRQtgPjVlHbsSntZ5iio
W/CBP-GO-Mobile-Mockups?node-id=356166803&t=yeUYoA4dPjajlwWX-1

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Table of Contents

Departing Traveler>Submit Intent to Depart
1. User Flow 1 – User successfully submits their exit.
2. User Flow 2 – User submits their exit and run into a system
error.
3. User Flow 3 – User is not within 3-mile radius of the United
States.
4. User Flow 4 – User submits their exit and run into a facial
matching error. ( This flow highlights different types of facial
matching errors.)

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Departing Traveler >
Submit Intent to
Depart
User Flow 1
User successfully submits their exit.

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DT > SITD : User Flow 1

ACTION: User selects
Departing Traveler.
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DT >SITD : User Flow 1

ACTION: User selects
language and clicks
Continue.

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DT > SITD : User Flow 1

ACTION: User
selects Accept.
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DT > SITD : User Flow 1

ACTION: User Selects
Submit Intent to
Depart

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DT > SITD : User Flow 1

ACTION: User fills
out personal
information/take
picture and clicks
submit.

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DT > SITD : User Flow 1

ACTION: User submits selfie capture.
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DT > SITD : User Flow 1

ACTION: User selects
CONTINUE.

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DT > SITD : User Flow 1

ACTION: User Submit information and once their information has
been successfully processed, they will receive a successful message
and click OK.
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Departing Traveler >
Submit Intent to
Depart
User Flow 2
User submit their exit and run into a system error.

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DT > SITD : User Flow 2

ACTION: User repeat
steps #5 to # 12 before
receiving this error
message and clicks OK.

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Departing Traveler >
Submit Intent to
Depart
User Flow 3
User is not within 3 miles radius of the United States.

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DT > SITD : User Flow 3

ACTION: User repeat
steps #5 to # 11 before
receiving this error
message and clicks OK.

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Departing Traveler >
Submit Intent to
Depart
User Flow 4
User submit their exit and run into a facial matching error.
Types of Facial Matching Errors:
1.
2.

Photo captured has poor quality.
Photo capture is accepted but resulted with no match.

3.

Photo capture is accepted, and a match was found but it
does not match the biographic information provided by the user.

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DT > SITD – Photo captured has poor quality.
: User Flow 4

ACTION: User repeat
steps #5 to # 12 before
receiving this error
message and clicks OK.

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DT > SITD Photo capture is accepted but resulted with no match.
: User Flow 4

ACTION: User repeat
steps #5 to # 12 before
receiving this error
message and clicks OK.

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DT > SITD -Photo capture is accepted, and a match was found but it
does not match the biographic information provided by the user.
: User Flow 4

ACTION: User repeat
steps #5 to # 12 before
receiving this error
message and clicks OK.

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