R22 Communication plan and scripts

R22 Mass Texting General Prompts

Phase	Description	Text Script	Character length	Estimated Timeframe
Start of Field Period	Advanced notification	It's time to complete your NLS interview! Call 1-877-504-1086 or text me back to get started.	94
	Follow-up prompt to Advance Text	We haven't heard from you. Text me back or call us at 1-877-504-1086 to schedule your NLS interview.	100
Early fielding	General Prompt #1	Don’t forget about your NLS interview! Call 1-877-504-1086 or text me back to schedule your NLS interview.	105
	General Prompt #2	We still haven’t heard from you about your interview!  Call 1-877-504-1086 or text me back to schedule an NLS interview.	119
Mid-field period	General Prompt #3	It’s time for your NLS interview. Text me back to schedule your interview today or call us at 1-877-504-1086. Thanks.	117
	General Prompt #4	We hope you’ll squeeze us into your schedule and complete an interview. Call 1-877-504-1086 or text back to schedule an NLS interview.	135
	General Prompt #5	Thank you for your past participation in the NLS! Can we count on you again? Call 1-877-504-1086 or text back to schedule your interview.	136
Closedown	Final Push Prompt #1	Time is running out to complete your NLS interview!  Text me back or call 1-877-504-1086 to schedule your interview today.	121	4 weeks from end of round
	Final Push Prompt #2	The last day to do your NLS interview is {DATE}! Call 1-877-504-1086 or text me back to schedule your interview.	114	1 week from end of round

Notes

• May deviate on language per PD/FPM

• 136-character limit with the software, so may need to workshop to fit under limit