Information Collection

[OC] CDC National Contact Center (CDC-INFO) Interactive Voice Response (IVR) Satisfaction Survey (for Private Sector Respondents Who Inquire by Phone)

IC 279993 under ICR 202506-0920-002 · OMB 0920-1050.

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
Form 0920-1050 CDC-INFO IVR Survey ENGLISH [OC] CDC National Contact Center (CDC-INFO) Interactive Voice Response (IVR) Satisfaction Survey (for Private Sector Respondents Who Inquire by Phone)	Form and Instruction
Form 0920-1050 CDC-INFO IVR Survey SPANISH [OC] CDC National Contact Center (CDC-INFO) Interactive Voice Response (IVR) Satisfaction Survey (for Private Sector Respondents Who Inquire by Phone)	Form and Instruction
0920-1050 CDC-INFO IVR Survey ENGLISH CDC-INFO IVR Survey ENGLISH.docx	Form and Instruction
0920-1050 CDC-INFO IVR Survey SPANISH CDC-INFO IVR Survey SPANISH1.docx	Form and Instruction
Generic Clearance Submission Template_IVR Survey_Private Sector Respondents_-FINAL.docx GenIC Request Template	IC Document

Information Collection (IC) Details

View Information Collection (IC)

IC Title:

[OC] CDC National Contact Center (CDC-INFO) Interactive Voice Response (IVR) Satisfaction Survey (for Private Sector Respondents Who Inquire by Phone)

Agency IC Tracking Number:

0920-26-0184

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

table that charts list of instruments
Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	0920-1050			N/A	Yes	Yes	Fillable Fileable
Form and Instruction	0920-1050			N/A	Yes	Yes	Fillable Fileable

Federal Enterprise Architecture Business Reference Module

Line of Business: Health

Subfunction: Public Health Monitoring

Privacy Act System of Records

Title:

FR Citation:

Number of Respondents: 14,000

Number of Respondents for Small Entity: 0

Affected Public: Private Sector

Private Sector: Businesses or other for-profits, Not-for-profit institutions

Percentage of Respondents Reporting Electronically: 100 %

table that charts list of burden
	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	14,000	14,000
Annual IC Time Burden (Hours)	700	700
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
GenIC Request Template		04/17/2026

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.

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