SUPPORTING STATEMENT – PART A
Army & Air Force Exchange Service
Employment Applications
OMB Control Number 0702-0133
Summary of Changes from Previously Approved Collection
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Need for the Information Collection
This information collection request covers the documentation related to the employment of individuals to the Army and Air Force Exchange Service (Exchange) within the Continental United States of America (CONUS) and Exchange facilities outside the Continental United States (OCONUS). The collection allows the Exchange to capture the essential information required to evaluate applicants for Exchange civilian opportunities in order to hire the best, qualified individuals empowering the Exchange’s mission of enhancing the quality of life for members of the United States Military.
The collection of personal information from individuals of the public for use in Exchange employment opportunities is authorized by Title 10 U.S.C. §7013, “Secretary of the Army,” Title 10 U.S.C. §9013, “Secretary of the Air Force”, Army Regulation 215-8/DAFI 34-110(I), “Army and Air Force Exchange Service Operations,” and Executive Order 9397 (SSN), as amended.
Use of the Information
The primary purpose of this information collection is to gather all the necessary data and qualifications from individuals at the time of his or her application for employment. Exchange hiring managers use this data in choosing the right individual for open job opportunities. Applications are submitted to the Exchange either by electronic means or manually through a Local National (LN) application. Information collected on applications varies based upon the nature of the position applied for or if the position is located in a foreign country.
Applications for job opportunities within the CONUS region are submitted to the Exchange through a third-party web-based system provided through First Advantage®. This system is available through the Exchange website at https://shopmyexchange.com under “Exchange Careers” or by visiting http://www.applymyexchange.com. The system tracks, manages and interacts with the applicant who is seeking employment consideration. Individuals submit application materials, including contact information, social security numbers, cover letters, resumes, school transcripts, reference letters and a list of references. If the respondent chooses, they may download this material directly from their personal social medial account.
This web-based system provides instructions to the applicants when they press the “help” function on any screen. Individuals without access to a computer may apply by using a system at their local Exchange. Screen shots of what the individual views when providing information is submitted for OMB review.
Individuals interested in applying for employment opportunities as an Exchange Driver are also required to complete Exchange Form 1200-026 “Driver’s Supplemental Information.” For verification and security purposes, all driver applicants must provide a copy of their driving record for the past (7) years which includes the following information: status of driver’s license, traffic accidents, driving record points, traffic law violations, convictions and fines, Driving Under the Influence (DUI) public records, whether their driver’s license is valid, denied, suspended, revoked or cancelled, and permits or privileges. Additionally, they must provide information on the last seven (7) years of past residential address and criminal background information
The Exchange has been exploring options to automate employment applications for Local Nationals (LN) in the OCONUS areas. Because of the cost of implementation coupled with a host of overseas data protection regulations, automation may take many years to complete. Currently, the standard practice is to have applications for Exchange jobs as Local Nationals (LN) in the OCONUS areas be manually completed. In Germany, Italy and the United Kingdom, the Exchange has made LN applications available at https://publicaffairs-sme.com/applymyexchange/, under LOCAL NATIONAL. Individuals may download the application in a PDF format and submit their application and resume by email to the local human resources office. Otherwise, the individual can obtain the LN application from their local Exchange human resource associate. LN applications obtained from the online website are completed and returned either by email correspondence or hand-delivery. Individuals who apply for LN positions must agree to be compliant with any local treaties or arrangements between the United States of America and the host country. Completed application forms are then forwarded to the correct Exchange management hiring authority for review. A copy of the online LN process is attached for OMB review.
Part of the automated employment processes includes an initiative to provide individuals links to applications for job opportunities in Host Countries under the Status of Forces Agreement (SOFA) with either South Korea/Guam or Japan/Okinawa. Individuals interested in such positions must complete either the United States Forces Korea (USFK), or the United States Forces Japan (USFJ) for their area or interest. These applications are not under Exchange control and are not part of this clearance process.
The following forms are used for collection purposes in the OCONUS region.
Germany: Individuals complete the Exchange-Europe Form 1200-718 entitled “Local National Employment Application – German Only.” This application is used for individuals wishing to work in areas within the United States European Command (EURCOM) such as Grafenwoehr, Ramstein, Wiesbaden, and the Germersheim Distribution Center. This form collects personal information including the individual’s name, home address and phone number, citizenship, residence dates, education, conviction history, work history, and foreign language spoken.
Turkey: Individuals complete the Exchange OCONUS form entitled “Exchange Army and Air Force Exchange Service AAFES-Turkey Application for Employment.” This form is also used as a means to hire LNs in the Turkey area for unique situations such as for the Tactical Field site in remote locations or to fulfill legal disability quota. This application form collects personal information which includes the individual’s name, address, telephone number, data and place of birth, age, sex, color of eyes and hair, height and weight, marital status, mother and father’s names, spouse’s name, children’s names, education institutions, foreign languages spoken, employment desired, employment history, reference names and contact information, physical condition, police records, military status and names of relatives working at the same location for which the individual is applying for a position.
Italy: Individuals complete the Exchange OCONUS form entitled “Employment Application for External Candidates.” Individuals who are presented with an application form will also be presented with a memorandum with instructions on completing the form and a listing of additional documents to provide as part of their application. This form collects personal information including the individual’s name, address, data and place of birth, e-mail address, phone number, citizenship, ID or passport number, type of driver’s license, reference names and contact information, names of relatives working for the United States government, education information, the individual’s language proficiency, employment history, and military history. A copy of this declaration in Italian is attached with the application. Additional documents provided by the individual may include a copy of their Italian ID card, a passport picture, a copy of the “codice fiscale” or tax code, copy of educational diplomas or certificate of attendance, copies of any special licenses, and a copy of their military discharge papers if applicable.
Italian applicants who do not have passports must complete a “Declaration” stating they wish to be hired as a local citizen. This declaration is part of the application attached and is only available in Italian.
United Kingdom (UK); Individuals complete the Exchange OCONUS form entitled “Initial Application for Local National Employment with the Army and Air Force Exchange Service (AAFES).” Individuals are presented with application directions as the first page of the application. These directions lead individuals to the web-based application format except for positions as LNs. The LN application collects personal information which includes the individual’s name, data of birth, home address, e-mail address, phone number, mobile number, citizenship, ability to obtain a driver’s license, passport and visa information, names of other relative working for the Exchange, educational and work history, criminal records, medical information which may affect work restrictions, and personal references including names and contact information.
The hiring manager reviews applications for specific positions. Should the individual be hired, their application is placed within their Official Personnel File (OPF). Applications for individuals who are not offered a position are maintained for a period of six months and then removed from the electronic system. LN applications are destroyed by shredding.
Use of Information Technology
98 percent of applications received by the Exchange are submitted electronically. The web-based Exchange application is only used for CONUS job opportunities. LN applications do not currently use an electronic hiring solution and therefore are manually completed and submitted to the local Human Resource authority via email.
The web-based application allows individuals easy access to job opportunities with the Exchange. The system allows the individual to set up job alerts so they may be notified by e-mail of any new employment opportunities. Individuals can access the system on a 24-7 basis, 7 days a week. The system provides the individual with the status of the processing of their application, allows editing of information already provided, and provides all job-related criteria. The individual may apply for more than one job at a time, keep their resume active for future opportunities, or may choose to delete everything, including their profile information. The individual’s burden of time is dramatically reduced from the amount of time it would take to complete and submit a hard copy application form.
Utilization of this electronic system permits the Exchange to reach applicants that are more qualified, obtain faster background checks, and hire the best-qualified associate. Qualified hiring authorities have immediate access to application information for interview purposes. Information and data are readily available for disclosure to the individual or his/her designee upon request pursuant to the Privacy Act of 1974, as amended.
Non-Duplication
The information obtained through this collection is unique and is not already available for use or adaptation from another cleared source.
Burden on Small Business
The information collection does not impose a significant economic impact on a substantial number of small businesses or entities.
Less Frequent Collection
Information is collected from members of the public at their request when applying for open job opportunities with the Exchange. Collection is “as needed” or “on occasion.” Less frequent collection is not possible.
Paperwork Reduction Act Guidelines
The Exchange acknowledges and understands the revised guidance under SPD-15, Standards for Maintaining, Collecting, and Presenting Federal Data on Race and Ethnicity, regarding the collection of race and ethnicity data from employment applicants. While full compliance is not immediately feasible, the Exchange is actively developing a comprehensive Action Plan to meet the March 2029 implementation deadline.
This plan will involve a phased and coordinated approach across all data collection systems to ensure proper sequencing of changes required for both respondent interfaces and the reprogramming of internal information systems. These systems, which are currently hard-coded to existing data collection instruments, are essential to the Exchange’s ability to report race and ethnicity data accurately and consistently.
The proposed plan is being designed to minimize or eliminate any additional burden on respondents while enabling the Exchange to align its data reporting with the revised SPD-15 standards on an ongoing basis. A thorough assessment of current data collection processes and system requirements is underway to ensure timely and effective implementation.
The Exchange respectfully requests approval to proceed with Figure 2 under the SPD-15 implementation guidelines. While Figure 1 is the recommended approach as specified by OMB in SPD-15, it would require approximately 1,660 associate hours, result in varied data due to open-ended responses, and can lead to inconsistent, ambiguous, or incomplete data, complicating analysis and reporting. In contrast, Figure 2 (or Figure 3) would require approximately 842 hours and yield more standardized data that can be more easily integrated across multiple.
This collection of information does not require collection to be conducted in a manner inconsistent with the guidelines delineated in 5 CFR 1320.5(d)(2).
Consultation and Public Comments
Part A: PUBLIC NOTICE
A 60-Day Federal Register Notice of the collection published on Monday, August 5, 2024. The 60-Day FRN citation is 89 FR 63420.
No comments were received during the 60-Day Comment Period.
A 30-Day Federal Register Notice of the collection published on Friday, August 29, 2025. The 30-Day FRN citation is 90 FR 42233.
Part B: CONSULTATION
Significant input and information were obtained from Exchange Human Resource Managers worldwide in relation to the continued use and burden relative to collection of information. It was determined that information is only maintained in one database and used accordingly as outlined in section 2 of this statement.
Gifts or Payment
No payments or gifts are being offered to respondents as an incentive to participate in the collection.
Confidentiality
The information collected and maintained in this system is protected under the Privacy Act of 1974, as amended. Respondents are assured confidentiality through the Privacy Act Statement(s) available for reading on the applicable collection documents. First Advantage® online application system requires respondent acknowledge receipt of the Agency Disclosure Notice and the Privacy Act Statement prior to proceeding with application process. These notices have been updated and presented in draft form on each of the attached collection instruments.
The associated System of Records Notice (SORN), “Official Personnel Folders,” (AAFES 0401.04) can be accessed at https://pclt.defense.gov/DIRECTORATES/Privacy-and-Civil-Liberties-Directorate/Privacy/SORNsIndex/Article/4013335/aafes-040104/. The SORN is being revised for compliance with Executive Order 14168. A draft copy of the new modified HR Consolidation SORN AAFES 0401.04, “Exchange Non-appropriated Personnel Systems” is included in this package for OMB’s review.
The previously approved Privacy Impact Assessment (PIA), “Exchange Personnel Systems” was rendered obsolete by internal guidance released to comply with Executive Order 14168. A new PIA is being coordinated, and a draft copy has been provided with this package for OMB’s review.
Non-selected applicant files (electronic and hard copies) are retained for a period of one year and then destroyed by shredding or deletion from the applicant database. Files for individuals hired become part of the individual’s Official Personnel Folder. Upon separation from employment, the file is transferred to the National Personnel Records Center (NPRC) in Valmeyer, IL and maintained for an additional 65 years.
Sensitive Questions
The Exchange is an Equal Employment Opportunity Employer. We are required by federal law to gather basic demographic information to help measure the effectiveness of our recruitment efforts. Respondents may be asked to provide their Social Security Number, age, height, weight, sex, ethnicity and race, and possible physical behavioral attitudes or lifestyles, and medical history. Medical providers or law enforcement entities may use collected sensitive items in treatment or investigation into background history. The collection is authorized by DoD 5400.11-R, C4. Social Security Number collection is authorized as an acceptable use under DoDI 1000.30, Enclosure 2, sections 2.c.(2), (3), (5), and (9). Justification for the use of SSN is provided.
Respondent Burden and its Labor Cost
Part A: ESTIMATION OF RESPONDENT BURDEN
Collection Instruments
Exchange Web-based CONUS Employment Applications
Number of Respondents: 147,400
Number of Responses Per Respondent: 1
Number of Total Annual Responses: 147,400
Response Time: 30 minutes
Respondent Burden Hours: 73,700
Form 1200-026 “Driver’s Supplemental Information”
Number of Respondents: 2,060
Number of Responses Per Respondent: 1
Number of Total Annual Responses: 2,060
Response Time: 60 minutes
Respondent Burden Hours: 2,060
Form 1200-718 “Local National Employment Application – German Only”
Number of Respondents: 669
Number of Responses Per Respondent: 1
Number of Total Annual Responses: 669
Response Time: 45 minutes
Respondent Burden Hours: 502
Local National Employment Application – Turkey
Number of Respondents: 8
Number of Responses Per Respondent: 1
Number of Total Annual Responses: 8
Response Time: 45 minutes
Respondent Burden Hours: 6
Local National Employment Applications – Italy
Number of Respondents: 129
Number of Responses Per Respondent: 1
Number of Total Annual Responses: 129
Response Time: 45 minutes
Respondent Burden Hours: 97
Local National Employment Applications – United Kingdom
Number of Respondents: 43
Number of Responses Per Respondent: 1
Number of Total Annual Responses: 43
Response Time: 45 minutes
Respondent Burden Hours: 32
Total Submission Burden
Total Number of Respondents: 150,309
Total Number of Annual Responses: 150,309
Total Respondent Burden Hours: 76,397
Part B: LABOR COST OF RESPONDENT BURDEN
Collection Instruments
Exchange Web-based CONUS Employment Applications
Number of Total Annual Responses: 147,400
Response Time: 30 minutes
Respondent Hourly Wage: $7.25
Labor Burden per Response: $3.63
Total Labor Burden: $534,325
Form 1200-026 “Driver’s Supplemental Information”
Number of Total Annual Responses: 2,060
Response Time: 60 minutes
Respondent Hourly Wage: $7.25
Labor Burden per Response: $7.25
Total Labor Burden: $14,935
Form 1200-718 “Local National Employment Application – German Only”
Number of Total Annual Responses: 669
Response Time: 45 minutes
Respondent Hourly Wage: $7.25
Labor Burden per Response: $5.44
Total Labor Burden: $3,638
Local National Employment Application – Turkey
Number of Total Annual Responses: 8
Response Time: 45 minutes
Respondent Hourly Wage: $7.25
Labor Burden per Response: $5.44
Total Labor Burden: $44
Local National Employment Applications – Italy
Number of Total Annual Responses: 129
Response Time: 45 minutes
Respondent Hourly Wage: $7.25
Labor Burden per Response: $5.44
Total Labor Burden: $701
Local National Employment Applications – United Kingdom
Number of Total Annual Responses: 43
Response Time: 45 minutes
Respondent Hourly Wage: $7.25
Labor Burden per Response: $5.44
Total Labor Burden: $234
Overall Labor Burden
Total Number of Annual Responses: 150,309
Total Labor Burden: $553,877
The majority of respondents currently completing this collection are entry-level applicants who are currently unemployed, retired, military spouses, or applying for temporary positions. We based our hourly burden on the current federal minimum wage (2009) posted at the Department of Labor Wage Website (https://www.dol.gov/general/topic/wages/minimumwage).
Respondent Costs Other Than Burden Hour Costs
There are no annualized costs to respondents other than the labor burden costs addressed in Section 12 of this document to complete this collection.
Cost to the Federal Government
Part A: LABOR COST TO THE FEDERAL GOVERNMENT
Collection Instrument
Exchange Web-based CONUS Employment Applications
Number of total Annual Responses: 147,400
Processing Time per Response: 30 minutes
Hourly Wage of Worker(s) Processing Responses: $28.17
Cost to Process Each Response: $14.09
Total Cost to Process Responses: $2,076,129
Form 1200-026 “Driver’s Supplemental Information”
Number of total Annual Responses: 2,060
Processing Time per Response: 30 minutes
Hourly Wage of Worker(s) Processing Responses: $28.17
Cost to Process Each Response: $14.09
Total Cost to Process Responses: $29,015
Form 1200-718 “Local National Employment Application – German Only”
Number of total Annual Responses: 669
Processing Time per Response: 30 minutes
Hourly Wage of Worker(s) Processing Responses: $28.17
Cost to Process Each Response: $14.09
Total Cost to Process Responses: $9,423
Local National Employment Application – Turkey
Number of total Annual Responses: 8
Processing Time per Response: 30 minutes
Hourly Wage of Worker(s) Processing Responses: $28.17
Cost to Process Each Response: $14.09
Total Cost to Process Responses: $113
Local National Employment Application – Italy
Number of total Annual Responses: 129
Processing Time per Response: 30 minutes
Hourly Wage of Worker(s) Processing Responses: $28.17
Cost to Process Each Response: $14.09
Total Cost to Process Responses: $1,817
Local National Employment Application – United Kingdom
Number of total Annual Responses: 43
Processing Time per Response: 30 minutes
Hourly Wage of Worker(s) Processing Responses: $28.17
Cost to Process Each Response: $14.09
Total Cost to Process Responses: $606
Overall Labor Burden to Federal Government
Total Number of Annual Responses: 150,309
Total Labor Burden: $2,117,102
The hourly wage of workers was determined by using the rounded mid-point wage of NF pay band level 3 associates as displayed in the January 10, 2025, 152 DFW Pay Band Schedule 039-0963 listed at https://wageandsalary.dcpas.osd.mil/Content/NAF%20Schedules/survey-sch/152/152-039-63-NF.pdf for Dallas, Texas. (Maximum Hourly Rate – Minimum Hourly Rate) / 2 + (Minimum Hourly Rate)
Part B: OPERATIONAL AND MAINTENANCE COSTS
Cost Categories
Equipment: $46,387
Printing: $1,700
Postage: $1,414
Software Purchases: $18,665
Licensing Costs: $0.00
Other: $46,813 (Expenses include, Job fairs, communication costs, database storage/maintenance, and publishing costs)
Total Operational and Maintenance Cost: $114,979
Part C: TOTAL COST TO THE FEDERAL GOVERNMENT
Total Labor Cost to the Federal Government: $2,117,102
Total Operational and Maintenance Costs: $114,979
15. Reasons for Change in Burden
The total respondent labor burden has significantly increased since the previous approval primarily because of improved record keeping and release of COVID precautions, which were in full effect when the previous extension request was submitted and approved.
Online applications have also increased because of increased turnover from retirements and individuals seeking jobs elsewhere. Additionally, Exchange human resource recruiting actions has initiated more contact with captive audiences such as military spouses, veterans, and individuals with disabilities about job opportunities worldwide.
16. Publication of Results
The results of this information collection will not be published.
17. Non-Display of OMB Expiration Date:
We are not seeking approval to omit the display of the expiration date of this OMB approval on the collection instruments.
18. Exceptions to “Certification for Paperwork Reduction Submissions”
We are not requesting any exemptions to the provisions stated in 5 CFR 1320.9.
| File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
| Author | AAFES |
| File Modified | 0000-00-00 |
| File Created | 2025-09-20 |